As a Human Resources Officer at Eastern & Oriental Express, a Belmond Train, you will be responsible for delivering overall support to various functions of the Human Resources department with responsibilities which include processing employee data & keeping employee records up to date, facilitating processes which align with company policies, administering employee benefits and assisting in the hiring and onboarding process. This level of attention and personalized service adds a special touch to the internal guest experience and contributes to the overall luxury atmosphere. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.
Primary Responsibilities include,
- Provide support to Employees and Management on daily Human Resource related queries.
- Responsible for all Human Resources administration and maintaining accurate records of personnel-related data which includes the administration of employee records, new joiners, terminations, status changes, birthday cards, long service milestone letters, filing etc.
- Communicate and coordinate with other departments effectively to support the Human Resources & business workflow.
- Support with and roll out Human Resources initiatives and projects.
- Support the recruitment process by creating job adverts, sourcing candidates, organising interviews, assisting in shortlisting, interviewing candidates and ensuring that all employment requirements are met.
- Provide current and prospective Employees with information about policies, job duties, working conditions, Employee benefits and general Human Resources queries.
- Assist with the preparation, implementation and delivery of Learning & Development initiatives as required.
- Support and coordinate Employee events, wellness days and special occasions (Employee party, Employee awards evening and farewells etc.).
- Travel to our products for any onsite Human Resources related matters (including employee relations, onboarding, induction, training and welfare events). This will include traveling at times that meet the needs of the operational teams pre, mid and post season.
Eastern & Oriental Express is relaunching on February 19, 2024. In preparation, Belmond is recruiting a new team of genuine, authentic people with a passion for travel, discovery, and guest interaction. We seek a diversity of talents and prize attitude above skills: full training will be given for the right people, and the new team will be able to practise working together and forge a great team spirit prior to the launch date.
Eastern & oriental express: a living legend
Eastern & Oriental Express is a story 30 years in the making. Sister of the celebrated Venice Simplon-Orient-Express, it has been narrating adventures in Southeast Asia since 1993. Guests step aboard the elegant train, which reflects the spirit of the land it travels through, to embark on alluring grand adventures. Cultural marvels, unseen landscapes and dynamic cities are theirs to unearth as they glide through epic Malaysian scenery. Immersive off-train activities, including jungle treks and art tours, blend with sublime modern Peranakan cuisine and entertainment on board for the journey of a lifetime.
Everything about our train is extraordinary – and we want you to be, too.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
The Belmond & LVMH Family
The Eastern & Oriental Express is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
- Previous experience in luxury hospitality experience
- Knowledge of local employment laws, employee relations, and HR best practices.
- Minimum 3 years of experience in Human Resources field
- Excellent communication and interpersonal skills
- Professional and polished appearance
- Flexibility to work a variety of shifts, including weekends and holidays
We seek warm, genuine, authentic people with a passion for travel and discovery. You are self-assured without being arrogant, and keen to interact with our discerning guests. You are a great storyteller with a positive mindset and a can-do attitude.
International exposure will be considered a plus. You must speak English. Additional languages, such as Japanese, Korean, Cantonese, French and German, are a benefit. We welcome a diversity of backgrounds, ethnicities and religions.
Experience in the hospitality industry is a bonus, but not a necessity. You could be from an independent restaurant or bar, have worked in luxury retail or private villas, or be a tour guide.
At the Eastern & Oriental Express we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Competitive salaries and insurance plans.
- Complimentary and preferred rate experiences at our iconic destinations.
- Wellness programs
Working on board the Eastern & Oriental Express is an amazing experience. As part of the highly prestigious Belmond and LVMH family, you travel with and cater to international guests, work with universally recognised chefs and enjoy an ideal work-life balance, alternating between time on the train and time off between journeys.
