Total 11 Director/C-Level Front Office Assistant job vacancies in Bukit Damansara

Job Posting: Assistant Managing Director

The Role:The Assistant Managing Director will work closely with the Managing Director to develop strategic plans, oversee operations, and ensure the company's financial and operational goals are met.

Key Responsibilities:

• Assist the Managing Director in strategic planning and execution.
• Help manage daily business operations and lead cross-functional teams.
• Participate in financial planning, budget management, and performance analysis.
• Contribute to business development initiatives and customer relationship management.
• Ensure company policies and procedures are followed by all departments.

Qualifications:

• Bachelor’s or Master’s degree in Business Administration or relevant field.
• Over 10 years of experience in a leadership role, preferably within the F&B industry.
• Strong understanding of business operations, financial management, and strategic planning.
• Excellent communication, leadership, and problem-solving skills.
• In-depth knowledge of Sichuan cuisine and the food service market.

We Offer:

• A leadership role in an innovative company.
• Competitive salary with bonus potential.
• Opportunities for professional growth and advancement.

As the Senior Manager/Assistant Director, IOC, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Recruitment:

• To manage the daily operations of Student Acquisitions for full-time/part-time qualification programs.

• To ensure that admissions and acquisitions procedures are followed in line with school policies, CPE, ERF and Edu Trust regulations.

• To be responsible for the development and implementation of student acquisitions and conversion strategies to increase enquiries, applications, and conversion for all courses.

• To regularly provide analysis on enquiries and admissions data to advise the CEO/Director of Student Acquisitions on enquiry trends and market demand on existing course products.

• To liaise regularly (through the Director of Student Acquisitions) with and advise management and on issues relating to recruitment and admissions.

• To manage the planning and co-ordination of local and international outreach events e.g. Open House, Course Previews, Roadshows, Learning Journeys and liaising with relevant departments to ensure successful delivery of the events

• To plan and implement an effective department budget and ensure that all student acquisitions activity is managed within the budget.

Overseas Markets and Agents Management:

• To implement an effective system to manage a network of recruitment agents to generate production, ensure compliance with CPE amd Edu Trust regulations and high service standards.

• To manage all administrative follow ups pertaining to agents' selection, appointment, monitoring, and evaluation

• To source and develop leads in opening potential new markets with value propositions to SHATEC

Business Development:

• To manage the business development of advisory services in licensing, consultancy, and management of educational institutions,

•To be responsible for the negotiation and contract administration, of all advisory services offered.

Others:

• To ensure adherence of operational processes in work areas to compliance requirements stipulated by CPE Edu Trust and ERF.

• To support all school events.

• Any other ad hoc duties.

Assist in ensuring the effective and efficient operation of the Stewarding Department including supervision of cleaning processes, stock control and maintenance of health, safety and hygiene in all F&B areas.

• To have thorough knowledge of the use of all operating equipment and cleaning process
• To be aware of the hotel hygiene and sanitation standards and procedures
• To be aware of the hotel fire and life safety standards and procedures

Requirements:

• Physically fit
• Oral and written fluency in English
• Minimum 3 years’ experience in a similar capacity in an International Class Hotel
• Basic safety, hygiene and sanitation knowledge
• Knowledge on use of cleaning program

Job Description:

Responsibilities:

1. Provide chauffeur service to Director, Director’s family and customers

to various locations around Singapore (and may include JB)

2. Maintain cleanliness of vehicles assigned to him

3. Running errands or any ad hoc duties as assigned for office and home

Requirements:

1. A valid driving license with clean record

2. Must be flexible with work schedule

3. Able to work on weekend and overtime (after midnight) if needed

4. Reporting location: Bukit Timah

5. Salary: S$2,500 - S$4,500

6. 1 month 8 days off

Interested candidates,

Please send resume to francis@mtr.com.sg and info@mtr.com.sg; or
WhatsApp office: +65 8101 3333

The resume should include the followings:

1) Last drawn/current salary

2) Expected salary

3) Reasons for leaving (current and previous employment(s))

4) Availability/Notice period

5) Recent Photograph

Only shortlisted candidates will be notified.

Assistant to Director

(Construction)

5.5 days (Alternate Half-Saturday)

Primary Roles:

Provide efficient and comprehensive support to ensure the smooth functioning of Director daily activities and operations

Provide adminstration suport, documentation preparation, pre-meeting setup. Arrange, Schedule & Plan Director's appointment, meeting, and work arrangement

Key activities

1. Schedule management:

Manage Director Roels' calendar, including scheduling and coordinating meetings, appointments, and travel arrangements. Ensure that all commitments and deadlines are met and handle any necessary adjustments or changes.

Communication management:

Handle incoming and outgoing communications on behalf of Director, including emails, phone calls, and other correspondence. Prioritize and respond to messages promptly, ensuring important matters are brought to their attention

Information management:

Organize and maintain Director's files, documents, and records, both in physical and electronic formats. Ensure information is easily accessible, confidentially handled, and properly archived when necessary.

Meeting support:

Prepare meeting agendas, documents, presentations, and other materials as required. Attend meetings with Director, take accurate notes, and distribute minutes and action items to relevant stakeholders. Follow up on action items to ensure completion.

Travel arrangements:

Coordinate travel arrangements, including booking flights, accommodations, transportation, and visas. Provide detailed itineraries and necessary travel documents to Director, ensuring a smooth and efficient travel experience.

Research and analysis:

Conduct research and gather information on various topics as requested by Director. Compile reports, summaries, and presentations based on the findings, providing relevant insights and recommendations.

Confidentiality and discretion:

Maintain a high level of confidentiality and handle sensitive information with utmost discretion. Understand and adhere to privacy policies and protocols, ensuring the protection of confidential data and documents.

Liaison and relationship management:

Serve as a point of contact between Director and internal and external stakeholders, including staff, clients, partners, and other executives. Build and maintain positive relationships, ensuring effective communication and collaboration.

Administrative tasks:

Handle administrative duties such as managing expense reports, processing invoices, coordinating office supplies, and assisting with any other administrative tasks required to support Director responsibilities.

Role Purpose:

This role provides critical executive assistance and support to the Regional Director (RD) and the Regional Executive Team (RET) in East Asia, making sure the regional office runs smoothly and effectively, enabling the regional leadership to focus on areas that directly contribute with the delivery of our cultural relations objectives.

The role involves working closely with the RD, the RET and Country Directors (CDs), engaging with colleagues in teams right across the organisation as well as occasionally with senior external stakeholders, as and when necessary, to ensure regional operations run with maximum efficiency and to a high quality.

The post holder will be part of the regional team in East Asia. The role is predominantly office-based at the British Council’s Napier Road office in Singapore, which is also the regional headquarters. It will provide direct support to the RD and RET colleagues based at this location. It is a pressured, interesting and varied environment to work in, driving and responding to external and internal situations, and requires the postholder to be able to work flexibly, manage a high volume of work, be comfortable with ambiguity, and hold the highest degree of confidentiality and integrity. It is a busy office which engages with our work and our people at every level. Working in it offers the opportunity to get close to key developments and gain exposure to different forums, as part of a team which is helping to build the wider profile and reputation of the organisation.

Main accountabilities but not limited to the following:

Logistical support and problem solving

• Develop clear and efficient processes/systems to support the provision of high quality and prompt support to the RD and RET, making sure they are all aligned with our corporate procedures and regulations.

• Manage the diary and commitments for the RD to ensure their time is appropriately prioritised and effectively allocated.

• Organise travel plans, in line with the RD’s priorities, covering the end-to-end processs, including travel bookings, accommodation arrangements, visa processing, briefing documents as well as cover arrangements during their absence, directly liaising with internal and external colleagues as necessary.

• Provide logistical support to RET members (including arranging flight bookings, visas and accommodation), and preparing travel packs.

• Arrange the RD’s physical/virtual meetings with internal/external stakeholders, including booking rooms/meeting slots, arranging catering, IT support, guests management, local transport etc. This includes ensuring the RD has full information, including briefing and speaking notes for all events and meetings.

• Manage the RD’s correspondence as necessary.

Operations

• Manage administrative and governance processes impacting the RD office, making sure they are undertaken to a high quality, including the approval of delegated authorities, Board of Directors updates across the different East Asia entities, induction of new RET members and CDs and other colleagues, as required.

• Assist with external and internal communications, working closely with the RD, the Regional Head of Communications and Head of Internal Communications. This includes updating information on internal and external websites and portals (such as the Regional website, Teams and SharePoint sites).

• Records management: ensure key correspondence and documentation kept by the RD/RET is filed, archived, or deleted/shredded as appropriate. Ensure stakeholder engagement records and tracking of meetings are overseen and updated on relevant systems/sites.

• Participate and contribute, as required, to support implementation of corporate change projects, including (but not limited to) Transformation.

Relationship and Stakeholder Management

• Build good relationships across the regional team and key external suppliers and service providers, making sure appropriate and efficient support is provided to any regionally-led initiative initiated by the RD/RET.

• Develop understanding of the wider context of the British Council’s work and priorities to ensure smooth and efficient management of the diary and the flow of information, briefs and correspondence.

• Provide consistent cover or ad-hoc support within the RET where necessary.

Financial management

• Manage the collation, validation, and proper submission of the RD’s expenses, in line with corporate policy and local requirements. Keep the gifts & hospitality register updated.

• Make sure the process to make payments linked with the RD’s expenses take place timely and effectively. This might include raising purchase orders.

• Ensure that any regional policies involving the provision of equipment, IT consumables and other supplies are in place and demonstrate value for money and good cost effectiveness.

Role specific knowledge and experience:

• Track record of office administration in busy, ambiguous, and complicated environments, prioritising multiple tasks and deadlines.

• Experience of high-level diary management and scheduling, with fast-moving deadlines and working under high pressure (preferably experienced with MS O365 applications)

• Proven capacity as a strong team player, willing to jump in and support other members of the team where needed, and a solutions-focused approach.

• Experience of working effectively with individuals at all levels (particularly senior leaders), both internally and externally.

• Experience of holding people to account – especially in eliciting responses

• Experience of working across multiple teams with different needs, across different time zones, and working with cross-cultural teams

• Experience of minute-taking and editing

Further Information

Pay Band: 6 / G

Contract Type: Indefinite

Location where the role could be based: Singapore (Hybrid)

Requirements:

• The British Council systems and global processes operate in English. Written and verbal proficiency in English is required.

Conditions of Employment: Local Direct Hire

• Applications are welcomed from candidates currently in this location with a natural right to work.
• Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is NOT provided by the British Council for this role. Relocation support is also NOT provided.

Closing Date: Tuesday, 07 November 2023 at 11:59 PM SGT (GMT+8)

Are you passionate about creating memorable dining experiences? Does building meaningful connections with guests and team members bring joy to you? Are you a natural leader who thrives in a fast-paced, luxury hospitality environment? If you are, we invite you to join our dynamic team as Assistant Director of Food & Beverage at Four Seasons Hotel Singapore.

Key Responsibilities

• Select, train, evaluate, lead, motivate, coach, and discipline employees and managers in the hotel’s restaurants and bar to ensure that established brand standards are being met.
• Support the Director of Food & Beverage in long-term strategic planning for hotel’s restaurants and bar.
• Ensure that all outlets are managed efficiently according to the established concept statements and brand standards and operating procedures.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.
• To be hands-on in supporting operations, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons, obtaining feedback on product quality and service levels.
• Work closely with the Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menus and wine list while ensuring excellent product quality.
• To prepare with the respective outlet teams, a yearly marketing plan for each outlet, which is the basis of the Food & Beverage Annual Marketing Plan.
• Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.

Key Requirements

• Minimum 3 years’ experience in a similar capacity in an international brand luxury hotel with extensive F&B offerings.
• Minimum Diploma in Hotel Management or F&B Management.
• Displays initiative.
• Commitment to professional values.
• Team leader and builder.
• Takes pride in providing excellent customer service.
• Acute attention to details.
• Aware of the local market and competition in F&B scene.

At Shangri-La Singapore, we invite you to embark on an extraordinary culinary journey that welcomes you to a truly inspiring dining experience. Our renowned establishment showcases the finest culinary artistry from around the world at our celebrated gourmet destinations. Featuring a collection of international cuisines, including European, Italian, Chinese, and Japanese, we are committed to delivering epicurean excellence in settings as refined and elegant as the menus.

Job Description:

We are in search of an exceptional Assistant Director of Food & Beverage (F&B) to join our prestigious team at Shangri-La Singapore. As the Assistant Director of F&B, you will play a pivotal role in shaping the culinary experiences that define our hotel.

Key Responsibilities:

• Provide visionary leadership to the F&B team, fostering a culture of excellence, teamwork, and guest-centric service.
• Oversee all F&B outlets, ensuring seamless daily operations, maintaining the highest standards of service, and exceeding guest expectations.
• Collaborate with our culinary team to curate innovative menus, featuring diverse and enticing culinary offerings.
• Uphold and elevate our commitment to delivering the finest dining experiences, consistently seeking ways to enhance guest satisfaction.
• Manage the F&B budget, control costs, and optimize revenue through strategic pricing and menu development.
• Recruit, train, and mentor F&B staff, fostering a highly skilled and motivated team.

Qualifications:

• Proven track record in F&B leadership within a luxury hotel or upscale hospitality setting.
• Extensive knowledge of F&B operations, including menu curation and beverage programs.
• Exceptional leadership, communication, and interpersonal skills.
• Strong financial acumen with experience in budget management.
• A steadfast commitment to delivering exceptional guest experiences.
• Flexibility to work evenings, weekends, and holidays.
• A bachelor's degree in Hospitality Management or a related field (preferred).

Join our team at Shangri-La Singapore and be part of a dedicated group committed to delivering moments of joy and hospitality. To apply, please submit your resume and a cover letter showcasing your relevant experience and your enthusiasm for the Assistant Director of F&B role.

The Opportunity

Reporting to the Asia Regional Director, this role is a key member of the leadership team that will lead on two key areas of work for the Asia Regional Office (ARO):

• Supporting strategic portfolio
• Resource mobilisation through non-traditional sector

Resource Mobilisation and Strategic Portfolio

This role works closely with the Member Growth team, Country Office Program Development & Quality and New Business Development leads, to understand funding needs at a Country level, and works on how Save the Children grows and optimises funding to address these needs.

It will focus on developing a regional funding strategy that looks to align the funding portfolio with Country Strategy Plans and to drive improvements in new business development across all funding streams. This includes embedding the principles of partnership management, award portfolio guidance, strategic use of match and pooled funding in order to maximise the impact of unrestricted income, and working on key initiatives including win/loss analysis and closer alignment between country strategic plans and fundraising. The post holder is responsible for improving new business development in SCI Country Offices and coordinating with member teams to build capacity in this area. It will be the business owner of the Fundraising Protocol at regional level, and will improve the way we work within the protocol and how we apply organisation wide account management rules using the partnership management guidance.

It will play a leading role in ensuring cross-departmental coordination and collaboration with other teams at headquarter, regional and country offices as well as engaging with Save the Children members.

This role will also be responsible for developing a small fundraising team in the region based on the outcome of the market assessment work and regional funding strategy.

It will also ensure alignment with the Member Growth team, and in particular with the Global Fundraising Hub and the institutional partnerships team.

Key Responsibilities

Resource Mobilisation

• Increase quality funding for our programmes in Asia, with a focus on our countries of collective focus and priority thematic areas
• To develop a regional funding strategy that clearly aligns the demand (country strategic plans) with supply (different funding opportunities). This will include working close with Member Growth (private and public fundraising teams) as well as with Country offices and members.
• Lead the creation of a new small regional fundraising unit based in Singapore focusing on capturing the best funding opportunities, aligned with global fundraising priorities as well as member regional fundraising priorities.
• Identify further strategic initiatives to support Save the Children’s business strategy in driving and accelerating sustainable growth for Save the Children within the region, working in alignment with the global Member Growth strategy.
• Helping to seed and build new regional and non-member funding partnerships in support of the agreed funding priorities on behalf of the Region (e.g. Asia Development Bank)

Strategic Portfolio Alignment

• Work to strengthen the link between the country strategic planning process and Member fundraising strategies. This involves reviewing the current processes and tools for strategic planning, pipeline review, gap analysis and subsequent member engagement.
• Develop and maintain a regional list of priority funding gaps agreed with Country Directors and regional leadership to be discussed and managed with funding members (includes managing revamped must-win process)
• Work with other functional leads, especially the Head of Institutional Funding Partnership Management and International Program team in the Centre to clarify roles and responsibilities for new business development within Country Offices, giving clear direction to field teams to enable a high standard of new business development
• Assess models for staffing new business development in Country Offices and Regions, reviewing success stories, return on investment and challenges to develop an agile and sustainable approach to resourcing
• Coordination of new business development related capacity building conducted by member teams to ensure that skills training is conducted in an efficient and impactful way, responding to the capacity building needs at a Country level
• Provide direct support to Countries on specific funding opportunities, including mechanisms for accepting funding, advice on account management, running the ‘must win’ awards process
• The role will work across the program partnerships and funding team to drive improvement in strategic portfolio planning and management across the movement; develop the right member-country office planning and operational processes and tools to achieve high quality award portfolios (in terms of alignment to strategy and profile of awards).

Strategy Management

• Support the Regional Director to achieve development and implementation of regional strategic initiatives (e.g. Asia Springboard).

Requirements:

· A significant level of relevant prior experience working with funding portfolios.

· Demonstrated experience of strategic thinking and ability to see things from a global perspective.

· Expertise in project and change management related to organisational development projects and international, cross-functional teams with a proven history of delivering results.

· Demonstrable experience in complex stakeholder management and leading others across a matrixed environment, ability to influence and gain agreement for ideas and proposals from a variety of stakeholders.

· Highly developed interpersonal and communication skills including influencing, negotiation and coaching.

· Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in.

· Previous experience leading and managing people, providing oversight and empowering staff members.

· Commitment to Save the Children values.

· Ability and willingness to change work practices and hours in the event of major emergencies including travelling at short notice and for extended periods of time.

· Attention to detail and the ability to follow tasks and ideas through to completion.

· A high degree of flexibility and adaptability in order to respond to changing needs.

Desirable

· INGO experience and an excellent grasp of operational issues.

· A detailed understanding on funding mechanisms for development work such as Save the Children’s.

The College is recruiting an outstanding Executive Assistant to support the Director of Business Administration (DBA) in their daily work and in managing projects, managing diaries, drafting minutes, reports and other documentation as required, across multiple functions (IT, HR, Finance, Operations and Facilities, Compliance, Procurement and Nursing). The post holder is required to work with minimal supervision and with a high level of initiative and competence in office management, administration and project management.

The duties and responsibilities of the role are as follows:

Projects

• Initiate and coordinate projects such as audits, certifications, accreditation with professional bodies, and committee management etc. ensuring timely and accurate completion;
• Deliver projects in the various disciplines supporting Heads of Functions as required;
• Track progress of projects and update DBA on a weekly basis;
• Lead and co-ordinate the implementation and delivery of the Dulwich Customer Experience initiative for the Business Support Departments;
• Coordinate with Heads of Functions in the strategic plan activities for departments under the DBA’s report;
• Support other projects and drive innovation in both reporting and projects managed by the DBA;
• Coordinate performance management reviews for all department heads who report to DBA (IT, HR, Compliance, Procurement, Nursing, Finance, Operations).
• Support DBA with tender activities and any other ad-hoc projects as required.

Administration

• Manage the DBA’s diary effectively by planning ahead and anticipating needs, scheduling and managing appointments as required;
• Take responsibility for all secretarial and administrative tasks for the DBA, including planning agendas and travel, drafting minutes, preparing reports and analyzing data as directed;
• Prepare agendas and make arrangements for Committee meetings and follow up on action points which arise from them;
• Support all general administrative tasks for the DBA, liaising with other Departments under their remit as required;
• Personal assistant duties/responsibilities.
• Prepare and organise meeting rooms for DBA related activities;
• Develop and use tables and numerical data in the drafting of minutes, reports, plans and other documents;
• Undertake communication, via phone and in writing, with parents, suppliers and third parties on Business Support related matters;
• Take responsibility for the coordination and effective delivery of the DBA’s related bookings for meetings and venues, and allocating resources;
• Manage the booking of business travel and accommodation for the DBA;
• Distribute information, letters and newsletters to parents and colleagues;
• Manage orders in the filing room, boardroom, and pantry, and stationery for the business support office, coordinating with the Campus Administrators and other Personal Assistants as required;
• Administer the medical insurance claims process including contacting and emailing parents and College Nurses, and coordinating reports and payments as required;
• Assist in any of the DBA’s departments from time to time, as directed;
• Reconcile corporate Credit Card and other corporate accounts.
• Streamline processes under their supervision and propose improvements.
• Assist with the preparation of reports, letters, presentations and other documents using the full Microsoft suite of programmes.
• Manage the ordering and stock take of stationery and pantry items.

The successful candidate will have:

• A minimum of a diploma or certificate in business/administration or a related area.
• Strong administrative experience, including a minimum of one year’s experience in a similar role, providing administrative support at a management level;
• The ability to manage projects, and demonstrable experience of seeing projects through to completion;
• Experience of managing conflicting demands, and prioritising work to meet relevant deadlines;
• The ability to work independently and use own initiative;
• Experience of taking and preparing meeting minutes and disseminating as appropriate;
• The ability to work as part of a team, including experience of coordinating team members;
• An understanding of how to effectively handle confidential and sensitive information, and demonstrable experience of doing this;
• A flexible approach to work and the duties and responsibilities of the role.
• Excellent communication and inter-personal skills;
• Excellent computer skills, including the use of Microsoft Office;
• Fluency in both spoken and written English;
• Effective organisational skills, including the ability to prioritise workload and multi-task;
• Excellent customer service skills and the ability to deal politely and effectively with colleagues, parents, and visitors;
• Reliable, responsible, detail-oriented and flexible;
• An understanding of the requirements for handling confidential and sensitive information;
• Able to be a motivated self-starter who uses their own initiative.

We welcome and encourage applications from people of all backgrounds. Having a diverse staff body is a great strength to us as a College and one of the ways that we can help students achieve our College Mission of Living Worldwise. We do not discriminate on the basis of race, ethnicity, gender, age, disability, religion, sexual orientation, pregnancy or socio-economic status. We support family-friendly flexible working opportunities, where operational needs allow. Staff recruited locally are subject to terms and conditions of service according to local employment law.

Dulwich College (Singapore) is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices which are aligned to the recommendations of the International Task Force on Child Protection. We hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All appointments are subject to an interview, identity checks, criminal record checks, and successful references.

CPE Registration Number: 201027137D. Period of Registration: 09 January 2020 to 08 January 2024