Total 11 Junior Executive Digital Media Manager job vacancies in Kuala Lumpur

Job Responsibilities:

• Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing & Web Chat are attended and responded in timely manner.
• To support Contact Centre Department’s administrative tasks raised by Inbound Team.
• Ensure individual KRA and contribute to the Department’s overall KRA.
• Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements.
• Understand customer enquiries and respond via applicable channels: email, web chat, social media ticketing, fax, letter, and outbound call.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standard.
• Ability to communicate effectively in written/verbally with polite manner following the processes and procedures.
• To ensure customers’ requests are attended within the stipulated time frame to avoid any service delay.
• Ability to multitask and work as a team to support each other and able to work in flexible working hours/days.
• Proactive in attending to customers' needs & solving their problems.
• Communicate with various departments in order to solve customers’ problem.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Able to work on the rotational shift, 5 days work and your off day/rest day not necessary falls under Saturday/Sunday. 
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Customer Service or equivalent.
• Well verse in English & Bahasa Melayu, knowledge in other dialect will be added advantage.
• Ability to write well in English & Bahasa Malaysia.
• Direct experience in Contact Center operation, Customer Service environment and social media ticketing handling will be added advantage.
• Good interpersonal skills.
• Strong analytical skill and able to work under pressure and tight timeline.
• Ability to work in a team environment and have independent in solving problems.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

 Job Responsibilities:-

• To create and conceptualize the company’s brand image.
• Manage the content to marketing of Company’s social media to ensure customer receive full knowledge and information about our products and services by means of product photos, details or video.
• To assist in visual merchandising display at head office and set-up of merchandize display showcase at major events & road shows.
• Meet with immediate superior to determine the scope of a project.
• To carry out ad-hoc duties assigned by the Management/Superior from time to time.
   

Job Requirements: -

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Art/Design/Creative Multimedia or equivalent.
• Working experiences in commercial designing field.
• Good understanding of e-commerce concepts and practices.
• Good Knowledge in video editing & photo shooting and experience in web designing.
• Knowledge of social media, YouTube, TikTok, Instagram, XiaoHongShu platforms.
• Strong organizational, capable to handle multiple concurrent tasks and able to work under tight deadlines.
• Excellent communication and interpersonal skills.
  
  

Perks & Benefits: 

• Medical, Dental & Optical Benefits
• Insurance
• EPF, SOCSO, EIS
• Annual Leave
• Staff Purchase
• Interest Clubs
• Personal development opportunities

Able to work from Monday to Friday / 8:30 a.m. to 5:30 p.m. / 9:00 a.m. to 6:00 p.m.

Duties and Responsibilities :

• Supervise, manage and assist the Senior Vice President, Projects on the project
  progression and ensure work progress of the ongoing project in accordance to works programme, contract, specification and approved budget
  
  
• Coordinate and work with project consultants and appointed contractors/ vendors from project inception to completion as well as project delivery
  
  
• Participate in the review of planning and designing stage with the internal review
  team and project consultants
  
  
• Participate and support project feasibility and viability study, tendering and award of projects
  
  
• Ensure SPA drawing & specification consistent with Building Plan approval, Contract Drawings & Construction Drawings.
  
  
• Ensure Tender Drawings tally with BP Approval, SPA & Specification during tender documentation and construction stage
  
  
• Assist to coordinate inter-departments and consultants for timely inputs with
  sufficient pertinent details for tender documentation and construction as well as project delivery
  
  
• Assist to monitor the construction drawing programme for timely issuance for
  construction
  
  
• Assist to coordinate with consultants and contractors / suppliers/ vendors
  Coordinate and liaise with authorities for all submission and approval within
  timeframe for land related matter, planning approval, building plan and CCC
  
  
• Coordinate updates and prepare project claim documentation and handle project archives for systematic and smooth retrieval of project archive information
  
  
• To attend to any other duties that may be assigned from time to time by the
  management under the project portfolio.
  
  Requirements :
  
  
• A matured professional with a minimum of 3-5 years in construction,
  consultancy and/or property development industry.
  
  
• Possess Bachelor Degree in Building/ Civil Engineering. Preferably candidate
  with higher education qualification i.e. Master or Member of Professional Body
  (IEM/ PAM etc.)
  
  
• Experience in Consultancy Firm with site experience will be an added advantage.
  
  
• Ability to work independently with minimum supervision.
  
  
• Ability to handle stress and manage projects according to deadlines.
  
  
• Fresh graduate or 1-2 years working experience in similar industry are welcome
  to apply.
  
  Specific skills / abilities
  
  
• Good working knowledge of consultants and contractor method of working.
  
  
• Some working experience in dealing with local authorities.
  
  
• Computer skills (MS Words, Excel, Powerpoint, CAD & Project)

Perks & Benefits

• Personal leave
• Personal development opportunities
• Medical benefits
• Dental & optical benefit

Responsibilities

• To Maintain and Build Account Relationship
• To Manage for Products Merchandising Display.
• To Prepare Sales Quotation for Customers.
• To Work with Sales Team Members and Provide Support and Assistance When Required.
• To Prepare Cutting Sheets for Production.
• To Coordinate with Production & Logistic Parties for Delivery & Installation.

Requirement

• Required Language: English, Chinese and Malay
• Candidates Must Possess SPM or Equivalent Qualification.
• Able To Interact with Different Levels of People.
• Self-Driven, Committed & Able to Work Independently.

Benefits

• Commission and Incentive
• Company trips
• Medical card
• Company trips
• EPF & SOCSO
• Annual Leave & Medical Leave

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Casual dress code
• Regular team activities
• Company trips
• Personal leave

Work Description:

• To report directly to Chief Executive Officer via WhatsApp with photos.
• Staff Management
• Material Management
• Material Ordering / Purchases
• Machineries Management
• Documentations
• Progress of Work
• Meeting
• Any ad hoc duties as assign by the management.

Working Hours : 08.00am-05.00pm (Monday to Saturday)

Perks & Benefits

• Central location
• Personal leave
• Open culture

Responsibilities

• To Maintain and Build Account Relationship
• To Manage for Products Merchandising Display.
• To Prepare Sales Quotation for Customers.
• To Work with Sales Team Members and Provide Support and Assistance When Required.
• To Prepare Cutting Sheets for Production.
• To Coordinate with Production & Logistic Parties for Delivery & Installation.

Requirement

• Required Language: English, Chinese and Malay
• Candidates Must Possess SPM or Equivalent Qualification.
• Able To Interact with Different Levels of People.
• Self-Driven, Committed & Able to Work Independently.

Benefits

• Commission and Incentive
• Company trips
• Medical card
• Company trips
• EPF & SOCSO
• Annual Leave & Medical Leave

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Casual dress code
• Regular team activities
• Company trips
• Personal leave

**Join Our Team at BPH - British Publishing House!**

About Us:
BPH - British Publishing House, established in 2013, is a premier publishing house known for sharing the inspiring life stories of successful individuals across Europe. We're now expanding our operations into Malaysia and Singapore, with further plans for expansion across Asia in the near future. Join us in our dynamic work environment, offering exceptional earning potential and endless opportunities for growth and success.

Requirements:
- University degree in English, Communications & Journalism preferred
- Detail-oriented with excellent verbal and written communication skills
- Ability to work independently and proactively
- Flexible and adaptable to change
- Strong proficiency in the English language

Responsibilities:
- Review a minimum of 20-40 biographies weekly (less than 2 hours per day)
- Earn RM5 per checked biography
- Biographies average 1200 words in length
- Submit a list of checked biographies by the end of each month for total payout
- For inquiries, contact Paul LOH at 012-678 8542

Perks & Benefits

• Flexible working hours
• Personal development opportunities

**加入我們 BPH - 英國出版社的團隊！**

關於我們：
BPH - 英國出版社成立於 2013 年，是一家頂級出版社，以分享歐洲成功人士鼓舞人心的生活故事而聞名。我們目前正在將業務擴展到馬來西亞和新加坡，並計劃在不久的將來進一步擴展到整個亞洲。加入我們充滿活力的工作環境，提供卓越的收入潛力以及無限的成長和成功機會。

要求：
- 英語、傳播學和新聞學大學學位優先
- 注重細節，具有出色的口頭和書面溝通能力
- 能夠獨立、積極主動地工作
- 靈活且適應變化
- 較強的英語能力

職責：
- 每週至少回顧 20-40 篇傳記（每天少於 2 小時）
- 每檢查一份傳記即可賺取 RM5
- 傳記平均長度為 1200 字
- 在每個月底之前提交一份已核對的簡歷清單以獲得總付款
- 如有查詢，請洽Paul LOH，電話：012-678 8542

津貼和福利

• 彈性的工作時間
• 個人發展機會

Objective: Amplify The Company's Brand Presence and Engagement Through Strategic, Authentic, and Ownership-Driven Social Media Content

Key Results:

• Proactive and Autonomous Content Creation: Capture and publish at least 5 unique, high-quality pieces of content weekly that highlight Shannon’s professional engagements, client interactions, and personal insights. This includes actively filming the CEO’s day-to-day coaching, speaking engagements, and other value-driven activities, demonstrating initiative and ownership.
• Engagement and Creative Innovation: Increase engagement rates by 25% through the ownership of content innovation, introducing at least 2 trend-inspired (related to our industry) content pieces monthly that resonate with the brand and showcase her real-time impact and expertise.
• Strategic Audience Growth: Achieve a 30% increase in overall follower count across social media platforms within 6 months, driven by content that strategically captures and conveys the CEO’s day-to-day professional life and its transformative impact on others.
• Authentic and Comprehensive Brand Storytelling: Enhance brand interaction by 35% within 6 months, by authentically capturing the full scope of the CEO’s work, including bloopers and behind-the-scenes moments, to tell a compelling and holistic story of her brand’s narrative and values.

4R Framework for Social Media Content Creator
Role:

• Central to the CEO's brand narrative, the social media content creator is tasked with capturing, editing, and publishing content that showcases the genuine value and transformation she provides through her coaching and speaking. This role encompasses the ownership of the content creation process and a proactive approach to documenting her professional life.

Responsibility:

• Dynamic Capture of Professional Life: Continuously capture the CEO's coaching sessions, speaking events, and other professional engagements, highlighting the value she brings to her clients and audience.
• Ownership of Content Lifecycle: Manage the entire content lifecycle with autonomy, from identifying moments to capture through to editing and publication, ensuring alignment with the CEO’s brand.
• Proactive Trend Integration and Creative Content Development: Independently identify trends and generate creative content ideas, incorporating the CEO’s day-to-day professional interactions and insights to maintain audience relevance and engagement.
• Audience Engagement and Strategic Growth: Analyze content performance to adapt strategies for maximized engagement and follower growth, taking ownership of the brand’s social media presence and audience relationship.

Results:

• Elevated Brand Presence and Authority: Significantly enhance the CEO’s online visibility and establish her as a thought leader by showcasing her professional activities and the impact of her work.
• Deepened Audience Connection: Foster meaningful audience growth and engagement by authentically portraying the CEO’s dedication and the tangible value she provides.
• Innovative Content Leadership: Position the CEO’s brand as an industry leader in content innovation, driven by a strategic and ownership-minded approach to capturing and presenting her professional life

Requirements

• Strong Sense of Ownership: Demonstrated ability to take full responsibility for content projects, showing initiative, independence, and a commitment to excellence.
• Content Creation Expertise: Proven track record in producing engaging, high-quality content, with a strong portfolio that showcases visual storytelling skills and the ability to capture the brand’s essence
• Adaptability and Initiative: High adaptability to changing environments and situations, with the initiative to capture content opportunities spontaneously, reflecting a strong sense of ownership.
• Trend Awareness and Creativity: An innate ability to identify and apply social media trends creatively, enhancing brand engagement and storytelling.
• Flexibility and Initiative: Ability to travel and work flexibly across different locations, capturing spontaneous and planned content moments with high initiative and minimal direction.

Benefits
Remote Working Flexibility

• The employee by default works remotely, subject to the nature and requirements of their role. It's important to note that certain tasks, such as participation in events or activities requiring physical presence, must be fulfilled on-site.

13th Month Salary

• A guaranteed 13th-month salary paid in January, with the amount prorated for employment less than 12 months.

Medical, Dental, and Optical Allowance

• An annual medical allowance of up to RM 500 for treatment and medicine.
• An annual dental and optical allowance of up to RM 500 for treatment (excluding aesthetic purposes).

Discretionary Benefits

• The employee may be eligible for a discretionary bonus based on performance, granted at the Company's sole discretion.

Others:-
Public Holidays & Off-In-Lieu

• The employee will observe public holidays as per Kuala Lumpur National Holidays. If required to work on a public holiday, Malaysian employees are entitled to Off-In-Lieu.

Annual Leave

• Upon confirmation, the employee is entitled to 14 days of annual leave per calendar year, with proration as necessary.
• For each full year of service, the employee is entitled to an additional day of annual leave.
• Unused Annual Leave: With the Company's approval, the employee may either roll over up to 50% of unutilized annual leave to the next year (max 21 days) or opt for cash-in-lieu.

Medical and Compassionate Leave

• The employee is entitled to 14 days of medical leave and 3 days of compassionate leave per calendar year upon confirmation.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave

Location: Bangsar Baru, PJ, Subang, Puchong, Klang

(1)   Job descriptions

·       Market and grow SME Plus loans and process cases via EOS.

·       Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.

·       Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.

·       Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e.  to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.

·       Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.

·       Building closer rapport with existing customers to boost utilization and share of business / wallet

(2)   Requirements

·       Minimum 3 years’ experience in sales and knowledgeable in SME+ Business is added advantages.

·       Strong marketing and business acumen with good interpersonal/relationship skills and able to interact with people at all levels.

·       Results-driven, self-motivated and enthusiastic to build a good sales career

·       High self-confident, energetic, and capable to work under sales pressure

(3)   Salary package   

·       Up to RM10K, salary is negotiable to obtain a win-win situation.

- Employee benefits are truly top-notch. 

(一)職位描述

· 透過 EOS 行銷和發展 SME Plus 貸款並處理案件。

· 處理客戶對 SLA 內信用相關事宜的請求和申訴，並提供基本建議和服務以滿足客戶的需求。

· 在 SLA 的服務標準範圍內處理從客戶（現有的和新的）收到的信貸建議和臨時請求；即確保遵守銀行的風險參數和指導方針，並了解 GCRM 和風險管理所強調的共同缺點，以維持高信用標準。

· 監控所有 WL、SMA 並維持新減損貸款處於較低水準；即隨時了解市場動態和預警訊號，採取預防措施，避免 SMA 受損。

· 向新舊客戶行銷和銷售銀行的貸款產品。這也包括其他銀行產品和服務的交叉銷售。

· 與現有客戶建立更緊密的關係，以提高業務/錢包的利用率和份額

（二）要求

· 至少 3 年銷售經驗以及對中小企業+業務的了解是額外的優勢。

· 較強的行銷與商業頭腦，具有良好的人際關係/關係技巧，能夠與各個層級的人互動。

· 以結果為導向，自我激勵，熱衷於建立良好的銷售生涯

· 自信強，精力充沛，能承受銷售壓力

（三）薪資待遇

· 薪資高達RM10K，薪資可面議，以獲得雙贏。

- 員工福利確實是一流的。