Total 78 Internship Customer Service.html job vacancies in Malaysia

Join us at JNA Real Estate! We're on the lookout for a young and passionate individual to join our team in a client care role. If you're eager to make a difference and thrive in a dynamic environment, we want to hear from you! Apply now and be a part of our journey in providing exceptional service to our clients.

Responsibilities

Client Interaction

• You'll be the friendly face they connect with, answering their questions, addressing concerns, and ensuring they feel heard and valued.
• Let your charisma shine as you build and nurture positive relationships with our clients through various fun and effective communication channels like phone, email, and even in-person meetings.

Project Support

• As part of our dynamic team, you'll play a crucial role in managing and coordinating various projects, ensuring they run like clockwork.
• Collaborate with team members to ensure project timelines and objectives are met.

Data Management

• You'll be the guardian of our databases, contact lists, and all things client-related, making sure everything is organized with ninja-like accuracy and confidentiality.
• Dive into the world of data analytics as you generate reports and insights to help steer our ship towards success.

Issue Resolution

• Become the superhero of problem-solving! With your quick thinking and resourcefulness, you'll tackle client issues and concerns head-on, working closely with our internal teams to deliver effective solutions.
• Keep track by documenting and tracking client interactions, feedback, and resolutions. Your efforts will help us level up our service quality and keep our clients smiling!

Requirements

• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to handle confidential information with discretion.
• Real estate industry knowledge or interest is a plus!

Benefits

• Dynamic Work Environment: Join a young and vibrant team where every day is filled with excitement and energy.
• Hands-On Experience: Gain invaluable hands-on experience in the fast-paced world of real estate, setting you up for success in your future career endeavors.
• Learning Opportunities: Immerse yourself in a supportive learning environment where you'll have the chance to learn from experienced professionals while also bringing your fresh ideas to the table.
• Team Collaboration: Be part of a collaborative team culture where everyone's input is valued, and teamwork makes the dream work.
• Mentorship: Receive guidance and mentorship from seasoned professionals who are passionate about helping you succeed.
• Fun Team Activities: Enjoy regular team bonding activities, social events, and outings that make coming to work feel like a blast.
• Flexible Work Arrangements: Benefit from flexible work arrangements that accommodate your schedule and lifestyle, ensuring a healthy work-life balance.
• Recognition and Appreciation: Feel appreciated and valued for your contributions with regular recognition and appreciation from your team and leadership.

台灣應用材料暑期實習專案
**申請資格：大學三年級(含)以上之在學學生(含碩士及博士生)；應屆畢業生即將進入職場者請勿投遞；若需繼續升學者請附上入學證明
**收件期間 : 2024/2/1 - 2024/4/15 (面試若符合資格，優先給予錄取通知)
**附加條件：
1. 實習期間：2024/7/1-2024/8/31。
2. 實習期間之交通與住宿需自理。
3. 實習期間，須全程參與，若無法承諾及配合，請勿投遞。
4. 實習尾聲，須提交報告，分享實習成果，方可領取結業證書。並正式納入公司人才庫。
5. 工作待遇：大學生月薪台幣38,500元，碩士生月薪台幣44,000元，博士生月薪台幣49,500元。

Key Responsibilities

1. Introduction of customer engineer daily work

2. Project Management:
Overall view of Applied company and tool knowledge at global training center
Tool installation and test knowledge at manufacturing fab
Part repair knowledge and hands-ons at repair center

3. Join internal meeting with global counterpart



Requirements

1. Skill : English communication (Toeic 550+) / MS Office Operating

2. Knowledge : Mechanical, Electrical, Industry engineering domain knowledge

3. Experience : Intern experience in other companies or schools. (optional)

4. Education (Major/Degree) : Mechanical / Electrical / Industry engineering
/computer science degree (the fourth year of college students or above)

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Intern / Student

Travel:

No

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

台灣應用材料暑期實習專案
**申請資格：大學三年級(含)以上之在學學生(含碩士及博士生)；應屆畢業生即將進入職場者請勿投遞；若需繼續升學者請附上入學證明
**收件期間 : 2024/2/1 - 2024/4/15 (面試若符合資格，優先給予錄取通知)
**附加條件：
1. 實習期間：2024/7/1-2024/8/31。
2. 實習期間之交通與住宿需自理。
3. 實習期間，須全程參與，若無法承諾及配合，請勿投遞。
4. 實習尾聲，須提交報告，分享實習成果，方可領取結業證書。並正式納入公司人才庫。
5. 工作待遇：大學生月薪台幣38,500元，碩士生月薪台幣44,000元，博士生月薪台幣49,500元。

Key Responsibilities

1. Introduction of customer engineer daily work

2. Project Management:
Overall view of Applied company and tool knowledge at global training center
Tool installation and test knowledge at manufacturing fab
Part repair knowledge and hands-ons at repair center

3. Join internal meeting with global counterpart



Requirements

1. Skill : English communication (Toeic 550+) / MS Office Operating

2. Knowledge : Mechanical, Electrical, Industry engineering domain knowledge

3. Experience : Intern experience in other companies or schools. (optional)

4. Education (Major/Degree) : Mechanical / Electrical / Industry engineering
/computer science degree (the fourth year of college students or above)

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Intern / Student

Travel:

No

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

台灣應用材料暑期實習專案
**申請資格：大學三年級(含)以上之在學學生(含碩士及博士生)；應屆畢業生即將進入職場者請勿投遞；若需繼續升學者請附上入學證明
**收件期間 : 2024/2/1 - 2024/4/15 (面試若符合資格，優先給予錄取通知)
**附加條件：
1. 實習期間：2024/7/1-2024/8/31。
2. 實習期間之交通與住宿需自理。
3. 實習期間，須全程參與，若無法承諾及配合，請勿投遞。
4. 實習尾聲，須提交報告，分享實習成果，方可領取結業證書。並正式納入公司人才庫。
5. 工作待遇：大學生月薪台幣38,500元，碩士生月薪台幣44,000元，博士生月薪台幣49,500元。

Key Responsibilities

1. Lab toolbox project : study what the instructors need and offer the innovative solutions

2. Lab management : 5S & safety related lab management

3. Instructional design projects : periodically join the meetings with operation manager and ID for deliverables

4. Support the technical training related administrative tasks, reporting and projects.

5. Operation support and optimization.


Requirements

Skills : Good communication, Microsoft Office (Specifically PowerPoint and Word) and English fluency (TOEIC 800+)

Knowledge: Basic knowledge in learning theories, i.e., ADDIE or SAM, Lab & Toolbox management, and 5S concept

Experience: Experience in designing or conducting teaching/training activities

Education (Major/Degree): Instructional design/Educational technology or training/education-related major/Industrial engineering/Industrial Management engineering /other engineering background

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Intern / Student

Travel:

No

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

PRODUCT AREA

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

JOB DESCRIPTION

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

ADDITIONAL JOB DESCRIPTION

International Growth Team (IGT) helps customers and Google realize the full potential of international growth across Google Ads. We're a global team composed of experienced Strategy Consultants, Consultative Sellers and Operations Experts. We pride ourselves on our deep knowledge across industries, geographies and products. Our vision is to 'Democratize going Global'. Our core identity is that of being strategy partners (transforming export intelligence into bold actions that drive growth), connection catalysts (connecting the world to win locally) and being global natives (thriving on a mash-up of cultures and not defined by borders).

Qualifications

JOB RESPONSIBILITIES

• Develop high-touch relationships to serve as a trusted consultant with major international customers to fuel their advertising growth.
• Understand your customers’ objectives, and help them achieve these by developing forward-thinking, data-driven export sales recommendations and by educating them on wider export-related topics and opportunities.
• Identify high-impact export opportunities based on existing frameworks and tools, and develop new ideas and approaches to drive export growth for your assigned portfolio.
• Partner with sales and cross-functional teams to manage end-to-end support from expansion strategy to campaign execution.
• Participate and lead external workshops and trainings to educate customers beyond your assigned portfolio on export opportunities & strategies.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in sales, marketing, digital advertising, consulting, or related fields.
• Ability to speak and write in English and Vietnamese fluently to engage and support English and Vietnamese-speaking customers.
• Experience working with international markets, or managing relationships with multinational clients

PREFERRED QUALIFICATIONS

• MBA or advanced professional degree in a relevant field.
• Demonstrated strength in communicating with and aligning multiple stakeholders internally and externally to defined goals and deliverables.
• Experience selling to or consulting with app developers & companies; familiarity with gaming app monetization and marketing strategy.
• Experience of thought leadership in applying data driven models that have had a tangible impact on marketing operations across international markets.
• Experience building an international business, including developing and executing international expansion plans and working in multiple countries and cultures.

Airbus Canada Limited Partnership

Fixed term

Student

Support to Management <JF-FA-ES>

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

1. Develop a product monitoring solution for reporting the product health and statistics.
2. Develop a access management framework for user and product team  (e.g. RBAC, RuBAC, DAC)
3. Good in scripting languages such as PowerShell, Python, or Bash.
4. Capacity to think critically and devise innovative solutions.
5. Good knowledge in cloud computing platforms like Azure, AWS  
6. Able to work with automation tools (Ex. Power Automate) for product improvement activities
7. Support technical team to develop automation workflow for operation efficiency

About Chello:

Chello is a Singapore online fashion brand started with an idea, for everyone who wears Chello to simply “Captivate At Hello”. www.chello.sg

Job Summary:

Chello is seeking a customer service intern to join our team. The successful candidate will be responsible for providing exceptional customer service, managing online orders and inventory, assisting customers with showroom try-ons, and ensuring the smooth and efficient operation of our online business.

Responsibilities:

• Assist customers with showroom try-ons and provide guidance on styling and fit
• Manage online orders from start to finish includes processing orders, monitoring order status, and updating customers on any changes or delays. They may also need to coordinate with other teams, such as shipping or warehouse, to ensure orders are fulfilled accurately and on time.
• Overseeing the fulfilment process of online orders. To check stock levels, pack orders, and arrange for shipping or delivery. Ensure that all orders are processed accurately and efficiently to maintain a high level of customer satisfaction.
• Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
• Collaborate with cross-functional teams to ensure timely and accurate order fulfilment, shipping and delivery
• Work with the team to develop and implement new initiatives to improve the online shopping experience and customer satisfaction
• Maintain accurate records and reports on sales, inventory and customer interactions
• Monitor social media platforms and engage with customers on Instagram, Facebook and other social media channels
• Respond promptly to customer inquiries received via email and Instagram direct messages
• Perform other duties as assigned by the management team

Qualifications:

• Minimum experience in retail operations or customer service, preferably in an online fashion business
• Strong communication skills with a customer-focused approach
• Ability to multitask, work well under pressure and meet deadlines
• Excellent problem-solving skills and ability to work independently or as part of a team
• Proficiency with Microsoft Office, Google Drive, and social media platforms
• Familiarity with e-commerce platforms and order management systems is an asset
• Diploma or Bachelor's degree in Business Administration, Marketing, or related field is preferred but not required

This is a full-time position with competitive salary and benefits. If you are passionate about fashion, have a strong customer service background, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at business@chello.sg

23WD73538

Position Overview

As a Customer Success Intern, you will be part of a dynamic team accountable for partnering with Autodesk Foundation portfolio customers to support solutions to challenges related to climate change. You will understand the opportunity to partner with the customer and catalyze their success by using Autodesk in-kind resources. You will work with a team of technology, investment, program, and customer success leads to develop Customer Success Plans to enable a community that is leading our industries in designing and making a better world.  

Responsibilities 

Customer Success 

• Develop an understanding of the Autodesk Foundation investment initiatives related to the Health and Resilience opportunity area to serve as a matchmaker between investees and Autodesk partners. 
• Develop an understanding of the customers’ needs for designated Health & Resilience Foundation customers; prioritize recommendations for in-kind support that would deliver the highest value for the grantee and Autodesk
• Document findings by translating recommendations into success plans that leverages the deployment of Autodesk in-kind support
• Capture feedback from completed engagements, analyze metrics and trends to evaluate the success of in-kind support and document customer outcomes.  
• Surface insights and improve outcomes to Autodesk Foundation team and broader Autodesk community to support important activities such as impact measurement, communications, storytelling, award nominations, and other opportunities to create or add value.  

Industry Insights  

• Investigate industry trends to unearth new opportunities which may increase results and positive impact. 
• Support ad hoc connections to industry customers and Autodesk teams when aligned with joint goals (i.e., diversity and belonging or leadership development).  
• Foster positive and productive relationships with teams around Autodesk to support priorities and optimization of your work

Minimum Qualifications

• Current Master’s student majoring in Business, Customer Success, Non-profit Management, or similar.  
• Passion and previous work experience related to sustainability and social impact issues such as climate change and workforce development.  
• Customer service mindset, committed to being responsive and supportive to customer needs, prioritizing to achieve stated outcomes.  
• Driven, eager team player, with desire to always learn and improve. 
• Familiarity with project management tools like Asana and HubSpot and communications platforms like SharePoint.

About the US Intern Program  

The 2024 U.S. program runs for 12 weeks (May 20 – August 9 or June 17 – September 6). All internships are paid. As an intern, you will contribute to meaningful projects, be mentored by industry leaders, and participate in tech talks and other activities designed to support your personal and professional development. Our internships align with Autodesk’s Flexible Workplace approach, which is designed to meet the needs of our business while providing support of office, remote and hybrid work preferences. 

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

 

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

 

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience, educational level, and geographic location, and can exceed this range.

For U.S.-based roles, we expect a starting annualized intern base salary to be between:

• $47,840 and $95,680 (undergraduate students)
• $72,800 and $118,500 (Masters/MBA students)
• $118,560 and $162,240 (PhD students)

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Able to commit for at least 3 months period
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

1. Work with our Success Network Leader to support sales targets for Customer Outcomes
2. Work with our Program Governance and ACE Leaders on key initiatives to support the Success Network ecosystem build
3. Management and communications plan to support new Partner Program Requirements
4. Management of executive calendars and executive briefing documents
5. Support of partner marketing and communications activities
6. Operational activities including biweekly reporting, QBRs, and All Hands meetings by coordinating the reporting across the team, supporting slideware creation, and coordinating guest speakers

Location: India, Philippines, Latin America

Are you curious and excited to learn new things?

Are you a passionate communicator who has the knack for building good relations with global stakeholders - customers, partners, and working in a team?

Are you able to multitask efficiently working remotely?

Are you organized and have a strong attention to detail?

Are you a problem solver?

If so, we need you! Stadium is a global corporate gifting service featuring all of our brands in one place. Our unique edge is our signature build-your-own/customizable concept. We started with SnackMagic and developed new brands to expand our unique gifting options, including swag, shops, virtual experiences, and more! Through Stadium, corporate organizers are able to use our easy-to-use platform to provide mood-boosting gifts to delight groups of 5-20,000.

We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights, and we're a true pandemic pivot story. SnackMagic came to be, and now our other brands have grown tremendously due to our agile team and ability to pioneer new verticals as we do it. We have a lot of exciting things to come and are expanding our ability to help companies together in a changing world. We’ve shipped millions of snacks worldwide and grew from 0 to $20M in run-rate revenue in our first year. 

As a rapidly growing company, we are looking for a full-time person who can bridge the gap between all stakeholders - vendors, customers, and the team. We need someone who can learn quickly and is looking at taking this on completely. We're looking for someone who is flexible, honest, and has a good attitude. We only hire people who leave their ego at the door and are open to learning new things.

This is a contracted position, and there will be a 3-month paid trial period.

What you will do:

• Sourcing vendors we can partner with in various countries all around the world
• Setting up vendors on our backend system as per our SOPs
• Use our platform, ESS & Spree, to connect the partners through Shopify / OrderDesk.
• Uploading products on our backend system according to our standards
• Daily monitoring of pending orders from vendors across all verticals to ensure orders are being shipped on time
• Reaching out to these vendors via email and/or WhatsApp with their pending orders if necessary
• Assisting our customer service team to receive updates and solve these cases with our vendors 
• Reviewing ratings and feedback to flag issues and improve our customer experience

What you bring to the team:

• Detail-oriented – this is especially important when checking pictures and descriptions for uploading offerings as well as keeping our menu up to standard and appealing
• A good communicator – we are dealing with different cultures and languages all over the world, so it is important to always speak clearly, but also be friendly and inviting when dealing with our partners/ambassadors, recipients as well as colleagues
• The ability to multitask – You may be busy with a task, and something urgent comes in and needs to be dealt with
• Hard-working and helpful team player– We work as a team, so you will have work that needs to be done, but whenever possible, make yourself available to help
• Eager to learn but will be required to do more basic admin-heavy tedious tasks
• Always be honest and respectful
• Can learn new things and have the spirit to conquer challenges head-on
• Be adaptable - Can think on her/his feet and have a flair for creative solutions

Skills and Abilities:

• Excellent communication skills (and written English)
• Experience working with customers over email
• Experience in a customer service role is preferred
• Being able to work well in a global remote team setting 
• Be a problem solver. It is ok to ask for help when needed but take the initiative to find a solution.
• Computer skills
• Manages emails daily through Gmail
• Efficient in G-suite/ Microsoft Excel, Word, etc
• Previous exposure to website development programs like Canva to edit and crop images is beneficial but not required

Qualifications:

• Graduate in any field
• Flawless internet connectivity (remote working)
• Must be able to work in one of the following time schedules (after the training period):
• 11:00pm - 8:00am ET // 9:30am - 6:30pm IST
• 3:00am - 12:00pm ET // 1:30pm - 11:30pm IST

• Fantastic company culture with the guarantee to make an impact, and be given autonomy to contribute and shape our culture
• Career mobility and opportunity to work across areas of the business
• Remote-first work environment with Zoom company events and the chance to make genuine connections
• Competitive salary, generous PTO

Stadium is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hi@bystadium.com.

Experience the best of work and fun with APOL SIngapore! Join our team as a highly motivated internship and dive into the world of sales and customer service. Get hands-on experience in our thriving e-commerce operations and make your mark in the industry

Responsibilities:

1. Connect with customers through multiple channels to assist with inquiries and provide product expertise.
2. Creative problem-solving abilities to address inquiries, resolve issues, and provide effective solutions.
3. Analyze customer interactions, identify trends and propose strategies to enhance the overall customer experience.
4. Drive e-commerce sales through creative campaign ideal while staying up-to-date with the latest trends.
5. Learn effective sales techniques, objection handling, and relationship-building strategies to increase conversion rates.
6. Boost sales by identifying opportunities to upsell and cross-sell products, meeting e-commerce targets.
7. Collaborate with the team to enhance the online shopping experience and optimize the e-commerce platform.
8. Manage stock levels and ensure accurate inventory management. Prepare orders for delivery to provide exceptional customer service.
9. Ad hoc projects with other departments

Requirements:

1. Eagerness to learn effective sales techniques, objection handling, and relationship-building strategies to increase conversion rates.
2. Ability to think outside the box and find innovative solutions to address inquiries and enhance the overall customer experience.