Total 77 Senior Executive Customer Logistics Representative job vacancies in Selangor

角色總結：

作為我們的合約物流業務開發高級主管，您將處於我們公司在合約物流領域發展的最前沿。您的工作就是創造機會、培養客戶關係以及客製化物流解決方案，以使客戶的供應鏈順利運作。

主要職責

市場研究與分析：

• 進行徹底的市場研究，以確定與我們的合約物流能力相符的行業、部門和潛在客戶。
• 分析市場趨勢、顧客需求、競爭格局，制定業務發展策略。

潛在客戶開發與勘探：

• 利用各種管道（包括網路、行業活動、數位平台和推薦）來產生潛在客戶。
• 鑑定潛在客戶並評估他們建立長期合作關係的潛力。

客戶關係管理：

• 與潛在和現有客戶建立並維持牢固的關係。
• 了解客戶的供應鏈挑戰和業務目標，以提供合適的合約物流解決方案。

解決方案開發：

• 與營運團隊密切合作，設計滿足客戶獨特需求的全面物流解決方案。
• 精心製作提案、演示和推介，展示我們的能力和價值主張。

談判和合約結束：

• 領導談判以建立互惠互利的條款和合約協議。
• 確保合約符合客戶期望和公司能力。

銷售策略與目標設定：

• 制定並執行策略性銷售計劃，以實現收入目標並擴大公司的合約物流市場份額。
• 定期審查進度、調整策略並根據需要採取糾正措施。

協作與協調：

• 與跨職能團隊（包括營運、定價和客戶服務）密切合作，以確保合約服務的無縫實施。
• 提供必要的資訊和見解，以確保專案成功執行。

市場情報：

• 隨時了解影響合約物流的行業趨勢、新興技術和監管變化。
• 利用這些知識不斷增強我們的服務並保持競爭優勢。

報告和文件：

• 維護銷售活動、客戶互動和專案進度的準確記錄。
• 定期向管理層提供有關銷售業績、管道和市場洞察的報告。

工作亮點

• 內部培訓和技能提升計劃。
• 充滿熱情、創新、充滿活力的工作文化。
• 職業發展、進步和成長潛力。

The Customer Relationship Management is responsible building relationship and pipeline for the various sales team whilst providing support to the team Manager.

Job Description:

• Maintain daily operations of the inbound/chat sales channel to ensure business coverage and team SLA.
• Provide floor support and monitor random calls/chats to identify coaching opportunity in order to improve quality, correct errors and upskill sales.
• Assist Sales Manager in team motivation and drive team to meet sales conversion target and maintain team performance KPI.
• Assist in onboarding, regular training and development of new hires.
• Support Sales Manager in planning and successful execution of projects, and manage change effectively.
• Maintaining timely of daily, monthly, and quarterly performance reports for internal and external clients.
• Adhere to task as on-demand basis assigned by supporting the management.

Job Requirements:

• Diploma or Degree in Marketing, Business Administration, Communications, or equivalent
• 2 years experienced in supervising sales team with success track record
• 3 years experienced in Business-to-Business (b2b), phone based sales or any related field
• Proficient in Microsoft Office, Excel and PowerPoint
• Experience with Oracle and Salesforce.com or similar CRM tool, is an added advantage
• Experience handling operations in Shared Service or in a BPO environment is an added advantage
• Fluent in spoken and written English, Mandarin literate is a bonus as the role may require engagement with mandarin speaking client
• Passionate for leadership development and strive toward team success
• Resilience, positive with can-do attitude

Perks & Benefits

• bonus
• annual leave
• medical leave
• allowance
• epf
• socso
• eis

• 與運輸公司協調安排產品的提貨和交付，包括運輸詳細資訊的文件
• 與客戶談判合約以確定產品規格、定價和交貨條款
• 與客戶會面展示產品樣品、展示行銷策略並討論產品細節
• 識別改善客戶供應鏈營運的機會，包括可以提高效率的流程改善或識別成本更低的替代供應商
• 從現有客戶識別新業務機會
• 為潛在客戶的新商機準備投標
• 能夠滿足管理層設定的 KPI/目標
• 主管指派的任何其他臨時職責

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 公司旅行
• 事假
• 開放文化
• 個人發展機會

• Coordinating with shipping companies to arrange pickup and delivery of products, including documentation of shipping details
• Negotiating contracts with clients to determine product specifications, pricing, and delivery terms
• Meeting with clients to present product samples, present marketing strategies, and discuss product details
• Identifying opportunities for improvement in clients’ supply chain operations, including process improvements that could increase efficiency or identifying alternative suppliers with lower costs
• Identifying opportunities for new business from existing clients
• Preparing bids for new business opportunities from prospective clients
• Able to meet KPI/target set by management
• Any other adhoc duties assign by supervisor

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Job Responsibilities:

• Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements.
• Communicate and build good rapport and relationship with customers, agents, liners and co-loaders.
• Organize workflow to meet the time frame requirement of each shipment and monitor daily shipment update on each shipment to update customers or agents timely & accurately.
• Monitor enquiries from customer or agent has been responded promptly and acted accordingly.
• Liaison with customers, agents, operations and service providers on all operational related matters.
• Arrangement and handling of special requirements /ADHOC shipment.
• Submit pre-alert to agent before the shipment date, arrange payment to co-loader / liner and submit all required documents to agent before cargo reach destination.
• Submission of closed job task for invoicing purpose in a timely manner.
• Prepare customer shipments delivery plan.
• Communicate and reporting of customer’s shipment status.
• Prepare and provide monthly KPI report and customer’s requested monthly report.
• Monitor shipment and any other related records has been maintained and updated accordingly.

Perks & Benefits

• Nearby public transport
• Regular team activities
• Medical insurance

工作職責：

• 與銷售、財務、倉庫、拖運、運輸、營運部門和其他相關部門以及外部各方進行內部協調，以滿足代理商或客戶的要求。
• 與客戶、代理商、班輪公司和代裝船公司溝通並建立良好的融洽關係。
• 組織工作流程以滿足每次出貨的時間範圍要求，並監控每次出貨的每日出貨更新，以便及時、準確地更新客戶或代理商的資訊。
• 監控客戶或代理商的詢問是否已及時回覆並採取相應行動。
• 就所有營運相關事宜與客戶、代理商、營運和服務提供者聯絡。
• 安排和處理特殊要求/ADHOC 運輸。
• 在裝運日期之前向代理商提交預警，安排向承運人/班輪付款，並在貨物到達目的地之前向代理商提交所有必需的文件。
• 及時提交已關閉的工作任務以開立發票。
• 準備客戶出貨計畫。
• 溝通並報告客戶的出貨狀態。
• 準備並提供每月KPI報告和客戶要求的月度報告。
• 監控出貨和任何其他相關記錄均已相應維護和更新。

津貼和福利

• 附近的公共交通
• 定期團隊活動
• 醫療保險

工作職責：

• 與銷售、財務、倉庫、拖運、運輸、營運部門和其他相關部門以及外部各方進行內部協調，以滿足代理商或客戶的要求。
• 與客戶、代理商、班輪公司和代裝船公司溝通並建立良好的融洽關係。
• 組織工作流程以滿足每次發貨的時間範圍要求，並監控每次發貨的每日發貨更新，以便及時、準確地向客戶或代理商更新資訊。
• 監控客戶或代理商的詢問是否已及時回覆並採取相應行動。
• 就所有營運相關事宜與客戶、代理商、營運和服務提供者聯絡。
• 安排和處理特殊要求/ADHOC 運輸。
• 在裝運日期之前向代理商提交預警，安排向承運人/班輪付款，並在貨物到達目的地之前向代理商提交所有必需的文件。
• 及時提交已關閉的工作任務以開立發票。
• 準備客戶出貨計畫。
• 溝通並報告客戶的出貨狀態。
• 準備並提供每月KPI報告和客戶要求的月度報告。
• 監控出貨和任何其他相關記錄均已相應維護和更新。

津貼和福利

• 附近的公共交通
• 定期團隊活動
• 醫療保險

職位簡介

我們正在尋找一位積極主動且雄心勃勃的客戶管理專家/執行官（大客戶）來處理我們的客戶帳戶。您將與客戶建立並維持牢固的關係，成為所有關鍵客戶事務的主要聯絡人，預測客戶的需求，確保滿足客戶的目標，並幫助客戶取得成功。作為客戶管理專家/執行官，您向 Gateway 主管匯報，您的職責還包括監督客戶帳戶、執行活動計劃、維護報告和監控解決方案策略。

主要責任：

• 負責處理特殊的任務，例如附屬公司、合作夥伴、新通路或其他新的增值服務，以幫助客戶整體業務成長。
• 負責制定年度計畫/JBP，並根據客戶的業務方向設定目標。
• 具有高需求計劃技能，包括庫存購買或補充計劃。
  協助為大客戶同事提供指導和訓練。如果需要的話，請要求平台進行培訓。
• 核心職責包括建立關係、管理供應鏈（包括需求規劃/庫存管理、活動促銷管理和監控）、運行業務分析和建議解決方案、確保營運績效達到設定的KPI 並準備所需的報告/事後分析/賬單。
• 與客戶和策略夥伴保持密切的關係。確保客戶的問題得到及時處理和解決。每月例會以及與客戶和平台 PIC 的日常溝通是必要的。
• 透過利用業務分析為客戶推薦和執行行銷策略來建立行銷計劃和執行，以補充客戶的整體業務計劃。
• 與內部部門：營運團隊、上市團隊、內容行銷團隊、客戶服務團隊進行協調，確保為每個團隊提供關鍵要素，以確保這些團隊的關鍵功能順利運作。
• 與商業智慧協調，規劃新的和重組的現有報告以進行業務分析。
• 每週或每月與客戶和市場一起準備報告並進行績效評估。
• 保持主產品清單的準確性並及時有效地處理帳單，例如報表、索賠發票。
• 進行盤點並核對庫存報告（如果需要）。
• 努力推動新措施來改善所有 SOP 和流程。

要求：

• 具有電子商務廣告領域的客戶管理、零售採購或專案管理經驗將是額外優勢
• 有線上行銷/推銷和/或活動策劃經驗者優先
• 本科及以上學歷，電子商務/工商管理/行銷/金融專業優先
• 流利且精通英語，普通話將是一個額外的優勢
• 至少 1-2 年電子商務經驗 電子商務知識的強制性標準。

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 個人發展機會

Job Responsibilities:

• Internal coordination with sales, finance, warehouse, haulage, transport, operations department and other related department and external parties to fulfil agent’s or customer’s requirements.
• Communicate and build good rapport and relationship with customers, agents, liners and co-loaders.
• Organize workflow to meet the time frame requirement of each shipment and monitor daily shipment update on each shipment to update customers or agents timely & accurately.
• Monitor enquiries from customer or agent has been responded promptly and acted accordingly.
• Liaison with customers, agents, operations and service providers on all operational related matters.
• Arrangement and handling of special requirements /ADHOC shipment.
• Submit pre-alert to agent before the shipment date, arrange payment to co-loader / liner and submit all required documents to agent before cargo reach destination.
• Submission of closed job task for invoicing purpose in a timely manner.
• Prepare customer shipments delivery plan.
• Communicate and reporting of customer’s shipment status.
• Prepare and provide monthly KPI report and customer’s requested monthly report.
• Monitor shipment and any other related records has been maintained and updated accordingly.

Perks & Benefits

• Nearby public transport
• Regular team activities
• Medical insurance

Job Scopes:

-Process customer orders and inquiries in a timely and accurate manner.

-Update delivery information for customers.

-Communicate with multiple parties, including customers, carriers, hauliers, overseas agents, etc., for freight handling and other matters.

-Handle shipping documentation, including import/export, BL, and other documentation.

-Handle cargo documentation, such as LCL and FCL. ( EDO,MANIFEST,GATE PASS,ROT )

-Ensure compliance with customer's Standard Operating Procedure.

-Monitor all jobs, update costs and selling figures accurately and in a timely manner in the system.

-Help to resolve customer and carrier problems and assist in resolving issues.

Job Requirements:

-1-5 years of experience and understanding of logistics field or fresh graduated is welcome

-Effective communication skills and the ability to handle multiple tasks all with an attention to details.

-Strong negotiation skills very important

-Analytical thinking and senses of urgency.

-Ability to cope with repetitive or continuous support queries

-With positive attitude towards difficult situation

-Can start ASAP

Interested please call/whatsapp your resume to Ms. Jamie at 016-261 6820

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave

客戶關係管理負責為各個銷售團隊建立關係和管道，同時為團隊經理提供支援。

職位描述：

• 維護入站/聊天銷售管道的日常運營，以確保業務覆蓋和團隊 SLA。
• 提供現場支援並監控隨機電話/聊天，以確定輔導機會，從而提高品質、糾正錯誤和提高銷售技能。
• 協助銷售經理進行團隊激勵，推動團隊完成銷售轉換目標並維持團隊績效KPI。
• 協助新進員工的入職、定期培訓和發展。
• 支援銷售經理規劃和成功執行項目，並有效管理變革。
• 及時為內部和外部客戶維護每日、每月和每季的績效報告。
• 堅持依要求完成支援管理層分配的任務。

工作要求：

• 行銷、工商管理、傳播學文憑或學位或同等學歷
• 2年管理銷售團隊經驗並有成功記錄
• 在企業對企業 (b2b)、電話銷售或任何相關領域擁有 3 年經驗
• 精通 Microsoft Office、Excel 和 PowerPoint
• 使用 Oracle 和 Salesforce.com 或類似 CRM 工具的經驗是額外優勢
• 在共享服務或 BPO 環境中處理作業的經驗是一個額外的優勢
• 英語口語和書寫流利，懂普通話者優先，因為該職位可能需要與講普通話的客戶互動
• 熱衷於領導力發展並努力實現團隊成功
• 有韌性，積極進取的態度

津貼和福利

• 獎金
• 年假
• 病假
• 津貼
• EPF
• 社會保險機構
• 埃斯

• Position: Finance Executive.
• Salary: RM 3000-4000.
• Location: Kelana Jaya (5-day week @SS7), Petaling Jaya.

This company is one of Malaysia's leading international freight forwarding logistics providers, offering a complete range of import,export and integrated logistics services across 5 continents worldwide. Currently they are seeking enthusiastic accounting qualified professional to join their finance team in senior Executive level at Kelana Jaya.
Roles & Responsibilities
This role is hands on where you will be involved in managing full set of accounts.
*Manage monthly accounts preparation.
*Validate a high volume of invoices and process them.
*Prepare P&L.
*Manage AP and foreign currency payment.
*Manage AR and credit control.
*Multi-currency bank reconciliation.  
*GL/Cash book  management and Reporting.
*Manage and control the credits of customers.
Candidate
*Malaysian preferably female in age group 26-45.
*Must possess tertiary accounting qualification (minimum LCCI Diploma in Accounting).
*Demonstrated experience in Accounting AP, AR.
*General understanding of accounting process.
*A knowledge of international freight forwarding operations is desirable but not a essential requirement.
*Prior experience using CargoWise advantageous.
*Must be proficient in communication skills, especially English plus conversant in BM and Chinese/Mandarin.
This is a full time permanent position working on alternate Saturday basis based at Kelana Jaya office in Petaling Jaya.
Remuneration is negotiable and will be based on the experience and capability of the successful candidate. 

HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply through JOBSTORE by clicking the Apply button to submit your application. Alternatively,candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• Position Title: Accounts Executive.
• Salary: RM 3000-4000.
• Location: Kelana Jaya (5-day week), Petaling Jaya.

The hiring company
Our client is an established international freight forwarder, providing a complete range of import, export and integrated logistics services across five continents worldwide. They are currently looking at recruiting an experienced Accounting professional for their Malaysian business operations based at their corporate business head office at Kelana Jaya in Petaling Jaya.  
Roles & Responsibilities
This position will encompass both Accounts payable and receivable functions. 
As Accounts Executive, your overall objective will be to work with the finance team with primarily responsible being day to day execution and management of AP and AR portfolio in the department.
The main responsibility will involve the following scope:
*Manage AP and foreign currency payments.
*Manage AR and credit control.
*General Ledger and balance sheet reconciliation.
*Liaising with operations and other departments to gather financial information and to enter these information into operational and finance system.
*Assist with month end, quarterly end and year end audit requirements.
*Prepare month end journal.
*Prepare cash flow forecasts/analysis on daily/monthly basis.
*Bank reconciliation, including multi-currency reconciliation.
*Ensure company debtor accounts are paid as per trading terms.
*Conduct credit checks on new customers.
*Issue monthly statement.
*Prepare reports on debtors ledger.
Requirements for the role
Our client is specifically searching for female candidates who would want to pursue and develop for long term career growth in logistics industry.  
-Female in age group 28-40.
-Possess minimum LCCI Diploma qualification in Accounting or Bachelor degree.
-At least 2-3 years experience in handling accounting functions, ideally in similar logistics industry.
-Experience in reconciling general ledger accounts and foreign currency transactions would be an advantage.
-Prior experience using CargoWise advantageous. 
-Intermediate Excel skills.
-Highly professional work approach and ability to tight deadlines.
-Must be proficient in written and oral English plus conversant in BM and advantageous if also Mandarin.
-Remuneration is negotiable and will be based on the experience and capability of successful candidate.

Please note that we at Chrisjac are conducting the recruitment on behalf of our client,the hiring company and as part of recruitment process, we shall be arranging interviews with the qualified candidates via email. Please check your mail regularly as Chrisjac does not communicate with applicants via Whatsapp or other social media platform channels.
 
HOW TO APPLY
Interesterd candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward resume to us directly at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• Position: Freight Logistics Services Executive.
• Salary: RM 3000-4000.
• Work location: Kelana Jaya (5-day week), Petaling Jaya.

Introduction
Chrisjac is an established recruitment firm, servicing corporate clients in Malaysia for over two decades in staffing industry. As part of providing value-added recruitment services to our long standing clients, Chrisjac are currently seeking a Ocean Freight Logistics Services Executive to fill a vacancy that had recently arisen with our client at their main business office at Kelana Jaya in Petaling Jaya.
About the hiring company.
It is an established international freight forwarder and logistics provider. Due to recent increase in business volume, the company is now seeking experienced Freight Logistics Services Executive who can look after the end to end Import and/or export Sea Freight process to join their freight operations team in Kelana Jaya.
The job role & Responsibilities
This position will be responsible for coordinating and assigning shipments/container cargo to the rightful destinations. You will ensure that shipments are assigned timely and accurately. The job will involve arranging export shipments from collection through to shipment, arrange import delivery and raise billing/invoices for payment. 
In this role, you will be busy within dynamic environment so the candidate must be efficient and able to adapt to clients' requests. This is a fast paced role and applicants will need a high degree of accuracy and an ability to multi-task.
Line of duties:
*Registration of the job shipment into CargoWise upon booking.
*Booking of space with shipping lines.
*Prepare and issue invoices for Shipments.
*Internal liaison with overseas offices and other departments.
*Liaise with clients to keep them informed of the shipment status.
Requirements: The person
We are looking for female candidates who will have at least a Diploma qualification. She must be computer literate, able to operate MS Word, Excel and Outlook applications.
Candidates with 2-3 years of experience gained specifically within freight forwarding industry would be highly preferred.
EDI CargoWise experience is advantageous.
Strong communication skills, both spoken and written English plus conversant in BM and Mandarin.
Must be willing to be based at Kelana Jaya area.

HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume (Word format) for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

>Position: Business Development Executive, International forwarding & Logistics Services.
>Nature of the job: Indoor; office-based.
>Remuneration/Salary: RM 3000-5000.
>Job location: Based at Kelana Jaya, Petaling Jaya.

Our client is an international freight forwarding logistics company. They have an enviable reputation and is able to offer an outstanding level of services together with a wide range of global freight products to include sea-freight and airfreight imports, exports and value added logistic services. Currently they are seeking to recruit a Indoor Freight business development professional to promote and develop new business for the sea-freight products and services for both imports and exports.
Role & Responsibilities
The key role will primarily focus on new business development but also manage the existing business clients. 
The role will entail cold calling and attending to client visits.
Manage the selling process to external clients/customers.
The role of Business Development Executive will include conducting presentations, promoting and highlighting benefits of Sea freight services for exports. As the Business Development Executive, you will also be responsible for leading rate and cost negotiations, ensuring up to date SOP's are in place  and all customers new and existing are fully aware of the excellent range of freight forwarding services available.
Job Requirements:Candidate profile
Malaysian, male or female who must possess at least a Diploma qualification. 
The successful sales candidate will be required to be outgoing, motivated and have a target driven approach to sales and business development. He/she must be eager to increase business, gain new business sales and possess strong communication and rapport building skills and sound understanding of freight forwarding, in particular sea-freight services.

HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my
If you wish to seek additional information or to verify the position, please call us at Chrisjac Tel: 03-77258832.

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture