Total 1,457 Command Center Analyst job vacancies in Malaysia

About Us

We offer a 360-degree service while remaining highly focused on our vision for simplifying and automating business services for sophisticated customer experience (CX) as well as employee experience (EX). 

Our services include Software, Process, Custom Business Apps, integrations, CDCI and full lifecycle support for those platforms such as managed support, training and continuous improvement roadmap/strategy. 

Please visit https://sysintegra.com.au to find out more about us. 

The Opportunity 

Here is a good opportunity for a ServiceNow Business Analyst / System Analyst  to join our Melbourne or Sydney team. 

Requirements:


Facilitate discussions with different teams, conduct workshops, design user stories



Design and configure solutions for Configuration Management, Asset Management and CMDB in ServiceNow



Produce the required specifications in line with the needs of the customer and the project - Business Requirements, Stakeholder Requirements, Solution Requirements, Process Mapping



Provide effort estimates for new investment requests



Ability to work both autonomously and with the wider Sysintegra team and third-party suppliers



Work in Agile as well as Hybrid delivery models



Learn and acquire new skills around additional and newer ServiceNow modules that are becoming available from time to time and master the technical configuration and development best practices as well as implementation methods.

About Us

We offer a 360-degree service while remaining highly focused on our vision for simplifying and automating business services for sophisticated customer experience (CX) as well as employee experience (EX). 

Our services include Software, Process, Custom Business Apps, integrations, CDCI and full lifecycle support for those platforms such as managed support, training and continuous improvement roadmap/strategy. 

Please visit https://sysintegra.com.au to find out more about us. 

The Opportunity 

Here is a good opportunity for a ServiceNow Business Analyst / System Analyst  to join our Adelaide team.

Requirements:

o Facilitate discussions with different teams, conduct workshops, design user stories
o Design and configure solutions for Configuration Management, Asset Management and CMDB in ServiceNow
o Produce the required specifications in line with the needs of the customer and the project - Business Requirements, Stakeholder Requirements, Solution Requirements, Process Mapping
o Provide effort estimates for new investment requests
o Ability to work both autonomously and with the wider Sysintegra team and third-party suppliers
o Work in Agile as well as Hybrid delivery models
o Learn and acquire new skills around additional and newer ServiceNow modules that are becoming available from time to time and master the technical configuration and development best practices as well as implementation methods.

5 days, Permanent, Eunos

Our Client

Data Centre Builder , Data Center facility Management Company

Job scope

· 60% hunter and 40% farmer in prospecting for corporate clients who needs to build new / maintain existing data center.

· Active prospecting, identify sales opportunity.

· High technical proficiency in identifying b2b corporate client need

· Collaborate with all parties from plan, design, to project delivery.

· Maintain good relationship with client through period visit for servicing and upselling opportunity

Requirement

· Min diploma in mechanical/electrical engineering

· Have existing good contact with business owner, Consultant, Level1 Builder

· 1 years sales experience of data center M&E infrastructure service/ data center related equipment.

· Able to work in bilingual environment.

Work location : Eunos

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

Please submit resumes(in MS word document format) to michelle@recruitmentalliance.sg with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Michelle Goh

EA License No : 22C1142

We regret that only shortlisted candidates will be notified

• Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),
• within Service Levels and to deliver pleasant Customer Experiences
• Follow-up on all outstanding incidents/cases
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Minimum 1 year of call center experience
• ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
• Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5thSaturdays)
  • staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, 10 am – 7 pm or 11 am – 8 pm
  • staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm

About Us

We offer a 360-degree service while remaining highly focused on our vision for simplifying and automating business services for sophisticated customer experience (CX) as well as employee experience (EX).

Our services include Software, Process, Custom Business Apps, integrations, CDCI and full lifecycle support for those platforms such as managed support, training and continuous improvement roadmap/strategy.

Please visit https://sysintegra.com.au to find out more about us.

The Opportunity

Here is a good opportunity for a ServiceNow Business Analyst / System Analyst to join our Melbourne/Sydney team.

Requirements:

o Facilitate discussions with different teams, conduct workshops, design user stories
o Design and configure solutions for Configuration Management, Asset Management and CMDB in ServiceNow
o Produce the required specifications in line with the needs of the customer and the project - Business Requirements, Stakeholder Requirements, Solution Requirements, Process Mapping
o Provide effort estimates for new investment requests
o Ability to work both autonomously and with the wider Sysintegra team and third-party suppliers
o Work in Agile as well as Hybrid delivery models
o Learn and acquire new skills around additional and newer ServiceNow modules that are becoming available from time to time and master the technical configuration and development best practices as well as implementation methods.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

The Datacenter Development team is responsible for site selection, acquisition and delivery. As the Data center Technical Project Manager, you will be responsible for the following:

Responsibilities:

- Perform end to end project management of data center delivery.

- Responsible for the electrical & telecom fitout works of the data hall.

- Responsible for the localisation of data center standards & critical equipment specifications.

- Support site selection related task in Singapore/Malaysia.

- Support technical review for data center infrastructure.

- Support work closely with the design team for the optimisation of data hall standards.

- Support local operation team for trouble-shooting.

Qualifications

- Bachelor's Degree in Electrical/Mechanical/Civil Engineering or equivalent with at least 4 years of experience in a similar field.

- Proven experience with local electrical code & fire code.

- Prior large scale project delivery experience of at least 5000 racks.

- Prior experience working with local electrical and telecom fitout contractors.

- Prior experience working with local telecommunication authorities & carriers.

Preferred Qualifications

- Certified Professional Engineer is a plus.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

GENERAL DESCRIPTION

The CRO division develops and oversees the global framework for risk identification, control, reporting, and management within the risk tolerance for the various business activities for Julius Baer, aiming at sustainable growth of the franchise. As a member of the CRO division, the incumbent is expected to abide by relevant principles and expectations as specified in the CRO Business Organisation Manual.

The Data Analyst supports the CRO division with data analysis and technology expertise - in developing and maintaining reporting capabilities, building automation solutions, and the implementation of data analytics initiatives / projects. The Data Analyst primarily supports BJBS Branch. However, in respect of Regional Asia projects and initiatives, the Data Analyst will also support BJB HK Branch. The incumbent has strong technical, organizational and project management skills and plays a key role in the development and implementation of the CRO analytics framework.

KEY FEATURES OF THE POSITION

Roles & Responsibilities

· Support CRO in the development and delivery of data-based solutions, such as dashboards and trend / pattern analysis reports

· Use open-source technologies to innovate, automate and enhance business processes

· Support internal stakeholders across in project implementations and / or ad-hoc delivery of solutions to enhance risk management and identification, through application of business logic rules and advanced analytics models

· Assist in handling / performing ad-hoc issues relating to data and technology, and attending to related enquiries from regulators, auditors and Head Office

· Support in the collection and curation of large sets of structured and unstructured data from disparate sources for the application in analytic models

· Work closely with IT to ensure data quality, accuracy and completeness

Client Management (internal & external)

· Support local, regional, global and strategic CRO initiatives and contribute to all stages of projects for data analysis

Regulatory Responsibilities & Risk Management

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

· Take responsibility for ensuring that risks and issues are identified and managed closely and drive all stakeholders to deliver on time and to the required quality standards

SKILLS REQUIREMENTS OF THE POSITION

Personal and Social

· Pro-active, reliable and collaborative team member

· Ability to effectively manage internal and external stakeholders

· Ability to work and deliver with minimum supervision, and at times as an individual contributor

· Able to prioritise, multi-task and manage complexity

· Strong statistical, analytical, conceptual and practical implementation skills

· Ability to analyse, model and interpret data

Professional and Technical

· Bachelor’s degree in mathematics, statistics, computer science or a related subject preferred

· Beginner/intermediate programming knowledge in either SQL, R or Python

· Working knowledge in data visualization tool, such as, Tableau or Power BI a plus

Responsibilities

• To participate in the day-to-day monitoring, triaging, and investigating of potential suspected anomalous usage behavior alerts
• To work with internal teams to validate alerts within stipulated SLA
• To perform analysis on usage behavior trends to discover potentially fraudulent activities
• To perform continuous review and improvement on current monitoring operations to enhance effectiveness of monitoring
• Work with external partners to resolve issues or implement improvement to monitoring
• To gain good understanding of internal business applications to be able to analyze, recognize and identify potentially anomalous activities
• Investigate Data Loss Prevention (DLP) alerts and escalate DLP incidets in accordance to the DLP incident response and handling procedures
• Carry out DLP System Ruleset change requests in accordance to change management procedures
• Support management reporting of DLP incidents and statistics for ad-hoc and monthly reporting
• Coordinate DLP audit requests; respond to questions or reporting requirements from local authorities as required
• To work with internal cyber security teams to ensure investigations are comprehensive and to track and follow up on all escalated incidents to closure

Requirements

Education

• Diploma/Degree in Business Information Technology/Business Analytics from recognized academic institutions
• Technical Skills and Experience
• Minimum 3-5 years of relevant experience as an insider fraud/threat analyst in a financial institution
• Excellent analytical and investigative skills
• Prior experience with analytical platforms Experienced with working with machine learning enabled platforms would be advantageous
• Experience with administration and operation of DLP Systems preferred
• Experience in development and fine tuning of DLP Ruleset preferred
• Knowledge of Cyber Security would be advantageous
• Relevant working experience in SOC environment and related processes will be added advantages

About Us

We offer a 360-degree service while remaining highly focused on our vision for simplifying and automating business services for sophisticated customer experience (CX) as well as employee experience (EX). 

Our services include Software, Process, Custom Business Apps, integrations, CDCI and full lifecycle support for those platforms such as managed support, training and continuous improvement roadmap/strategy. 

Please visit https://sysintegra.com.au to find out more about us. 

The Opportunity 

Here is a good opportunity for a ServiceNow Business Analyst / System Analyst  to join our Brisbane team.

Requirements:

o Facilitate discussions with different teams, conduct workshops, design user stories
o Design and configure solutions for Configuration Management, Asset Management and CMDB in ServiceNow
o Produce the required specifications in line with the needs of the customer and the project - Business Requirements, Stakeholder Requirements, Solution Requirements, Process Mapping
o Provide effort estimates for new investment requests
o Ability to work both autonomously and with the wider Sysintegra team and third-party suppliers
o Work in Agile as well as Hybrid delivery models
o Learn and acquire new skills around additional and newer ServiceNow modules that are becoming available from time to time and master the technical configuration and development best practices as well as implementation methods.

Location: Central

Salary up to S$132,000 per annum

This position will be require to travel and based in China for at least 6-9 months of the year.

Overview

• We are seeking a highly skilled and experienced Quality Manager to oversee quality management processes and operations in our data center manufacturing facility. The Quality Manager will be responsible for ensuring that all manufacturing processes, products, and services meet or exceed industry standards and customer expectations.

Key Responsibilities

• Develop and implement quality management systems and processes to ensure compliance with industry standards, regulatory requirements, and customer specifications.
• Establish and maintain quality assurance procedures, including inspection protocols, testing methodologies, and quality control measures.
• Lead and manage a team of quality assurance professionals, providing guidance, training, and support to ensure the highest standards of quality and reliability.
• Collaborate with cross-functional teams, including engineering, operations, procurement, and sales, to ensure alignment with quality objectives and continuous improvement initiatives.
• Conduct regular audits and inspections of manufacturing processes and products to identify areas for improvement and implement corrective actions as necessary.
• Develop and maintain comprehensive documentation of quality procedures, standards, and processes to ensure compliance and facilitate continuous improvement efforts.
• Monitor customer feedback and satisfaction levels to identify trends, issues, and opportunities for improvement, and implement measures to enhance the overall customer experience.
• Manage supplier quality programs, including supplier qualification, performance monitoring, and continuous improvement initiatives.
• Drive continuous improvement initiatives, including lean manufacturing and Six Sigma methodologies, to streamline operations, reduce waste, and improve overall efficiency and effectiveness.

Job Requirements

• Bachelor's degree in engineering, quality management, manufacturing, or a related field. Advanced degree or certifications in quality management (e.g., Six Sigma Black Belt, ASQ certifications) preferred.
• Minimum of 10 years of experience in quality management, preferably in a manufacturing or data center environment.
• Strong understanding of quality management principles, methodologies, and tools, with experience in implementing quality assurance processes and procedures.
• Excellent leadership and management skills, with the ability to effectively lead and motivate teams, drive continuous improvement initiatives, and manage cross-functional projects.
• Strong analytical and problem-solving skills, with the ability to analyze complex data, identify trends, and implement solutions to improve quality and efficiency.
• Excellent communication skills, with the ability to communicate effectively with stakeholders at all levels of the organization.
• Keen attention to detail and a commitment to maintaining the highest standards of quality.
• Customer-focused mindset, with a commitment to understanding customer needs and delivering high-quality products and services.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to brandon@eps.com.sg

EPS Consultants Pte Ltd| 95C5630

Brandon Lim | EA Registration No: R21102894

• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).

• Perform service recovery such as managing complaints from patients.

• Chaperoning of patients to ensure smooth treatment process.

• Provide administrative support for corporate & insurance patients such as letter of guarantee, insurance forms etc.

• Ensure operability of patient hotline and to attend to enquiries from patients and clinics.

• Keep accurate and compete records consistent with regulations, policies, and procedures.

• Organise and prioritise own workload to ensure provision of quality services.

• Demonstrate an organised, effective, and timely approach to all tasks.

• Build and strengthen client relationships to achieve long-term partnerships.

• Develop a thorough understanding of our products and service offerings.

• Meet regularly with other team members to discuss progress.

• Generate progress reports for clients and senior leaders within the organisation.

• Other duties and projects assigned by your reporting officer as required.

• Cabin crew experience--is a PLUS

This role is with our AWS Frontier Operations team – delivering a new way of bringing Cloud Infrastructure directly to our customers. AWS Outposts brings native AWS services, solutions, and operating models to virtually any data center, collocation space, or on-premises facility around the world. Through Outposts, AWS customers can now use AWS APIs, tools, and infrastructure within their own premises and across the AWS cloud to deliver an unmatched experience. Fully-managed, maintained, and supported by AWS teams, AWS Outposts provide our customers with direct and local access to the latest AWS solutions as well as the customer support to which AWS customers are accustomed.

We are looking for a highly-driven and customer-oriented Data Center Engineer who will oversee all infrastructure-related tasks associated with installing and maintaining Outposts in customer premises and/or colocation partner data centers within the region. This includes ownership and accountability for the following efforts: building management systems (BMS), security protocols, access controls, power supply and resilience efforts, cooling systems, site hygiene, fire detection and control systems, preventative periodic maintenance (PPM), and all environmental aspects of the data center in which the Outposts units will be installed.

In this hands-on role, the Outposts Data Center Engineer operates with a high degree of professionalism and autonomy, regularly interfacing directly with Outposts customers to deliver a consistent positive customer experience. Partnering across internal cross-functional teams and external third-party partners, this role regularly innovates and enables technical solutions that address engineering challenges as they arise. The Frontier Data Center Engineer thrives in an ambiguous, fast-paced environment and must demonstrate, and inspire in others, a positive “can do” attitude and an unyielding focus on our customers.

Key job responsibilities
• Maintain accountability for the overall engineering operations associated with installing and maintaining Outposts infrastructure within customer premises and/or colocation partner data centers, to include oversight for all mechanical and electrical engineering aspects associated with Outposts.
• Proactively implement solutions that optimize the technical performance of Outposts units as it relates to mechanical and electrical requirements, security protocols, access controls, power and cooling systems, and other environmental aspects of the data center environments in which Outposts will be installed.
• In partnership with Outposts customer operations leads, field technician teams and network service technicians, support installations and break/fix activities, trouble-shooting engineering-related action items as they arise and consistently delivering the appropriate level of support to deliver against established service-level commitments with customers.
• Diagnose root causes and trouble-shoot rack power connection issues to minimize impact and consistently deliver against our goal of 100% uptime on all customer-supported infrastructure – learn from issues that arise and mitigate risk going forward.
• Actively participate in efforts to drive a culture of inclusion, collaboration, and empowerment across the Outposts DC engineering operations team and associated cross-function partner teams
• Design and deploy strategies, tools, and processes that streamline and enhance the operational capabilities of the broader team and empower team members to achieve their collective best.
• Collaborate with third-party servicing partners and colocation data center teams to program manage larger installations, engineering builds, and logistical efforts, making sure all required materials and human capital are in the right place at the right time
• Define and execute against key performance metrics for a significant number of small, medium or large-scale data centers (AWS, customer, or collocation data centers) in which Outposts are deployed – continuously drive data-drive improvements and achieve SLAs
• Own engineering operations-related aspects of critical event response/disaster recovery readiness programs
• Lead large-scale strategic initiatives that improve the overall operations and optimize the cost structure
• Consistently foster a culture of open and effective communication, minimizing the learning curve associated with tasks and ensuring all parties and customers are aligned around expectations and next steps at all times
• In support of 24x7 data center operations, may be required occasionally to work outside of standard working hours, to include nights and/or weekends (on-call rotations and/or on demand escalations) in support of client scheduling and/or time-sensitive escalations

Basic qualifications

• 5+ years of progressive work experience in technical/engineering operations (data center engineering operations, healthcare, technical manufacturing, large-scale technical production, aviation, etc.)
• 3+ years of work experience in a data center operations environment, including experience working with colocation DC partner
• Experience building management systems (BMS), security protocols, access controls, power supply and resilience efforts, cooling systems, site hygiene, fire detection and control systems, preventative periodic maintenance (PPM), and all environmental aspects of the data center
• Experience diagnosing root causes and trouble-shoot rack power connection issues
• Degree in Electrical Engineering, Mechanical Engineering.
• 2+ years of relevant experience leading others and managing a cross-functional team in a technical operations/engineering capacity
• 2+ years of experience in a client-facing role, with the proven ability to manage and effectively communicate expectations to clients.

Responsibilities:

• To provide technical troubleshooting support to customers on alarm issues in an effective and efficient manner.
• To monitor and respond to alarm signals within service level targets.
• To attend to customers’ inquiries on products, accounts and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.
• To gather customer feedback, identify problem trends and highlight to Team Leader & Supervisors for discussion, service enhancement and resolution of problems.
• To ensure that standard operational procedures (SOP) are adhered to.
• To profile accounts based on account types and key priority accounts.
• To demonstrate strong work commitment and work ethics.
• To highlight SOP non-compliance to Team Leaders for correction, corrective and preventive actions.
• To adhere to plan work schedule & be available for overtime during emergencies in short notice.
• Able to perform rotating 12 hours shift work, 4 days a week

Requirements:

• You should possess at least GCE O Level / Nitec
• 1-2 years' experience in fast-paced Call Center environment
• Security Officer with basic computer knowledge may apply.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Indah Purnama

EA Personnel Reg No: R16549712

ROLE

Analysts are members of the Advisory team, working with a wide range of clients to evaluate the market and economic feasibility of hotels, mixed-use resorts, and leisure destinations around the world. The Analyst is an entry-level position for a real estate professional who is highly numerate, comfortable with quantitative data and analysis, liaising directly with clients and responsible for the delivery of assignments. The Analyst

reports to the Studio Director.

RESPONSIBILITIES

• Collaboratively plans and performs research and data collection activities

• Designs and supports engaging workshops with internal teams, clients, and other stakeholders

• Analyzes qualitative and quantitative data from multiple sources to determine impact on the client’s development opportunity

• Uses interdisciplinary thinking and collaboration to ground all ideas in research insights and constraints

• Possesses a broad understanding of geography, economics, and global affairs

• Works closely with the Senior Consultant and Advisory Studio Director and team to ensure project succes

EXPECTATIONS IN THE ROLE

• Competent with research methodologies and activities, along with working with both qualitative and quantitative data

• Graphically visualizes information and ideas, effectively uses charts and graphics to represent and communicate findings and complex ideas

• Strong and persuasive writer, able to describe work process clearly and succinctly, options for consideration, findings, recommendations, and communications

• Demonstrates strong collaboration skills to achieve extraordinary outcomes

• Some travel may be required

REQUIREMENTS

• A degree in real estate, economics, tourism, or related field

• 1+ year of professional experience

• A background in real estate/hotel development and/or consulting is preferred

• Strong organizational and analytical skills

• Ability to work in a team environment under pressure

• Critical and creative thinker

• Clear communicator and presenter of ideas, findings and/or point of view

• Able to work on multiple projects simultaneously

• Highly numerate and competent with Microsoft Excel spreadsheet modelling

• Well-travelled with a broad understanding of geography, economics and global affairs

• Organizational skills are essential and good coordination of project administration and internal corporate support

• A passion for leisure and tourism, and a solid understanding of the hospitality sector

• Second language is an advantage

Responsibilities:

This role will be responsible for a variety of data center functions, including:

• Assist with incident, change, and problem management
• Manage Data Centre inventories – equipment, testers, consumables, etc.
• Fault troubleshooting and rectification
• Support Planned Activities such as network / facilities upgrade, new installation
• Maintain documentation / records, procedures and communication
• Manage & Supervise subcontractors and third-party vendors
• Project Management for special network & facilities implementation
• Compliance with standards of Data Center – PCI-DSS & ISO27001
• Implement physical security access control
• Handle customers’ requirement such as delivery acceptance, remote hand supports, etc.
• Handle customers’ order such as provisioning of cages, racks and cross connects
• Monitor and supervise data centre facilities maintenance
• Review and improve operational processes
• Able to perform day and night shift duty
• Work directly with the Global Service Operations Center, Global Service Desk, Security, and Facilities Management teams to maintain data center hosting integrity, during provisioning and troubles resolution
• Work closely with various departments such as DC Engineering, Sales and Finance
• Work closely with colocation clients to ensure their remote hand requests are carried out & met
• Work closely with security and facility team to deliver good customer experience and to ensure our SLAs are met

Requirement:

• Degree or Diploma in Engineering, Data Centers, Telecommunication, IT discipline
• 2 - 4 years’ experience in Data Centers or similar environment experience.
• Knowledgeable of building facilities Electrical & Mechanical (HVAC, CCTV, security access, BMS Fire protection system).
• Knowledge of PCI-DSS & ISO 27001
• Relevant network certifications (e.g. CCNA, CCNP)
• Establish and maintain effective working relationships with peer groups and key internal stakeholders and maintain agreed external stakeholders relationships relevant to the achievement of business objectives
• Knowledge of test equipment such as circuit tester, Optical Power Meter etc.
• Knowledge in using Data Center Infrastructure Management Systems & Building Management System
• Project & Inventories Management
• Strong process, procedural, analytical and problem-solving skills
• Good customer facing skills
• Able to works shifts and under minimum supervision
• Able to work independently and under stress
• Excellent interpersonal, influencing and negotiation skills.
• Excellent written and verbal skills required
• Able to do shift work (12 hours)