Total 86 Others Audit Officer job vacancies in Kuala Lumpur

Our client is a leading auditing firm in Malaysia and seeks a highly skilled and motivated Senior Manager to join their Technical, Training and Compliance Department. The successful candidate will play a crucial role in ensuring the firm's adherence to financial reporting and auditing standards, while also contributing to the development and training of their audit teams.

Key Responsibilities:

• Research, interpret, and apply financial reporting and auditing standards to develop technically sound recommendations, guidance notes, and reference documents for internal use
• Plan, manage, and conduct internal training and briefings on financial reporting and auditing requirements, collaborating closely with the firm's Managing Partner and Technical Partner
• Perform research and provide technical consultation on contentious matters and queries raised by regulators such as the Audit Oversight Board (AOB), MIA, and MICPA
• Assist the Technical Partner in providing technical advice and guidance to audit team members, including senior management, on financial reporting and auditing requirements
• Review audit files and financial statements of public listed companies to ensure compliance with financial reporting and auditing requirements

• Membership in MIA or equivalent professional qualifications such as ACCA, CPA Australia, ICAEW, or MICPA
• Minimum of 8 years of external audit experience, with vast exposure to auditing public listed companies and dealing with regulators such as the AOB Inspection
• Strong knowledge of auditing and financial reporting standards, with a passion for technical excellence and intimate working competency with ISAs and MFRS/IFRS
• Effective communication and presentation skills, with the ability to plan and organize individual work engagements on self-initiative with minimal supervision

• Lucrative salary
• Paid Annual Leave
• Sick Leave + Medical Benefits
• Maternity + Paternity Leave
• Annual Professional Subscriptions
• Growth Opportunity

We are seeking a full-time Customer Service Officer based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting hardware and software issues for TVs / Monitors.
• Provide immediate attention to serious cases and escalate for swift resolution with your manager (if required).
• Provide WOW solutions for our customers. Elevating PRISM+ to have the best customer service experience among our competitors.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Maintaining a polite, helpful, and professional manner.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• At least 1 – 3 years of relevant work experience in customer service/customer experience would be an advantage.
• Diploma/Degree holder or equivalent.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize and prioritize work.
• Prior experience using Zendesk or any other Customer Service Management system would be an advantage.
• Experience in the consumer electronics/gaming hardware industry would be an advantage.
• Candidates must be willing to handle Australian & Philippines markets 2-3 days a week.
• Candidates must be willing to work permanent night shifts, weekends, and public holidays. (5-days work with rotational off-days)
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• Do ensure that you have all the following:
• Stable internet connection
• Personal computer or laptop
• Headset or earphones

• 14 Days Annual Leave

• 1 Day Birthday Leave

• Annual outpatient benefit (Includes dental and optical benefits)

• Annual increment

• Performance bonus

• Free flow snacks and drinks!

JOB DESCRIPTION: 

• Monitor the performance of agents and direct business under my SBU. 
• To ensure agents and clients will comply with Bank Negara guidelines. Monitor the supply and control the issuance of the cover notes. 
• To arrange with the risk surveyor to conduct a pre-acceptance surveyor and another risk survey including loss minimization when necessary. Responsible for collection premiums from agents/clients and other intermediaries 
• To ensure timely issuance of policies/endorsement. To keep tap and ensure that agents comply with CBC, MMC, and CPD hours. 
• To continuously recruit new agents to enlarge the networking base. Maintain the correct portfolio mix of business or type of business as required by company management. 
• Achieved targets as set by management to support the company’s business plan and objectives. 
• Attend communication meetings and any other meetings where relevant. 
• Be multi-skilled and able to assist other sections/departments within the company as and when required. Performs any other duties which may be assigned from time to time. 
• Monitoring agent’s renewal. Provide non-motor quotation to the agent. 
• Approaching and guidance to the agent on non-motor product/knowledge. Giving CPD training to agents. 

OTHER REQUIREMENTS: 

• Minimum at least 2-3 years of working experience preferably in the insurance industry 
• Good track record in sales & servicing 
• Proficient knowledge of insurance products and operations (an advantage) 
• Management and Retention of key accounts 
• Right attitude and team-working attributes. 
• Must be meticulous with the ability to work under pressure. 
• Must be self-motivated with the ability to work under minimum supervision. 
• Good communication & presentation skills, pleasant personality

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, or any other characteristic protected by applicable laws. We try to make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!

There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome!

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission.

JOB DESCRIPTION:

• Monitor the performance of agents and direct business under my SBU.
• To ensure agents and clients will comply with Bank Negara guidelines. Monitor the supply and control the issuance of the cover notes.
• To arrange with the risk surveyor to conduct a pre-acceptance surveyor and another risk survey including loss minimization when necessary. Responsible for collection premiums from agents/clients and other intermediaries
• To ensure timely issuance of policies/endorsement. To keep tap and ensure that agents comply with CBC, MMC, and CPD hours.
• To continuously recruit new agents to enlarge the networking base. Maintain the correct portfolio mix of business or type of business as required by company management.
• Achieved targets as set by management to support the company’s business plan and objectives.
•  Attend communication meetings and any other meetings where relevant.
• Be multi-skilled and able to assist other sections/departments within the company as and when required. Performs any other duties which may be assigned from time to time.
•  Monitoring agent’s renewal. Provide Non-Motor quotation to the agent.
• Approaching and guidance to the agent on non-motor products/knowledge. Giving CPD training to agents.

OTHER REQUIREMENTS:

• Minimum at least 2-3 years of working experience preferably in the insurance industry
• Good track record in sales & servicing
• Proficient knowledge of insurance products and operations (an advantage)
• Management and Retention of key accounts
• Right attitude and team-working attributes.
• Must be meticulous with the ability to work under pressure.
• Must be self-motivated with the ability to work under minimum supervision

We look after our tribe well! On top of insurance coverage for you and your family, we provide a free flow of coffee, tea and biscuits, professional accreditation support and a generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously!

Officer, KYC Operations Analyst   - Hybrid (C10)

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.  The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow.  We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, KYC Due Diligence Analyst  - Hybrid (Internal Job Title: Compl Bus Control Analyst 2 - C10) based in KL, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The KYC Due Diligence Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

In this role, you’re expected to:

• Assist Citi on KYC efforts in accordance to the CBSU AML KYC Ops procedures

• Subject Matter Expert

• Perform KYC reviews and ensure documentation comply with local regulation and Citi standards KYC reviews (Scheduled & Unscheduled Reviews for Client types across varied risk classes) including monitoring and tracking of KYC records, assisting with the development and execution of action plan for expiring records, and ensuring records are not past due

• Determining if the accounts are in scope

• Client Identification, Verification and Screening

• Information such as customer’s address, employment (including employer), connectivity to PEP/SPF (Sanctions Screening), will be validated and confirmed. These will be validated based on existing information available or through approved third party sites. Based on the results, enhanced due diligence checks will be performed which include negative news and social media checks

• Partner with internal units to ensure adequate due diligence process is carried out for customer accounts and documentation reviews

• Ensure all information

• Send the requests to Outreach/RM for accounts where information is required to complete the review

• Any suspicious product usage from AML perspective gets highlighted to senior management for further reviews promptly

• Ensure to maintain quality standards (90% and above) for the KYC reviews undertaken

• Ensure any tech issue/procedural clarifications gets highlighted to managers for further review and guidance

• Ensure to get Quality Control (QC) review done on files prior to submission and respond/correct any discrepancies identified during QC reviews

• Submit record for Business Approval once review is complete and respond/correct any discrepancies identified during BA reviews

• Proficiency in Cantonese language (HK market)

As a successful candidate, you’d ideally have the following skills and exposure:

• 3 to 5 years of relevant experience preferred

Education:

• Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Compliance and Control

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Job Family:

Business Control

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Officer, Asset Servicing Analyst - Hybrid (Internal Job Title: Custody Asset Servicing Analyst 1  - C09) based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

• Provide prompt advice to regional branches to ensure smooth operations and service delivery

• Manage reconciling and processing positions related to Corporate Action events
• Work proactively with the respective operations team to investigate and resolve exceptions or clients’ queries
• Adhere to corporate policies and participate in self-assessment, quality reviews and audit
• Perform routine checks to ensure strict adherence to procedures and controls established within the unit and department
• Reviews all Corporate Action/Proxy events received and ensures detailed understanding and processing requirements
• Pro-actively reconciles instructions versus eligible holders and executes client votes
• Researches and resolves all discrepancies within department standards
• Reviews and updates all processes and procedures timely and accurately
• Identifies and reports any gaps/system enhancement
• Participates in all testing and successful implementations
• Adherence of regulatory and bank policies, ensure compliance at all times
• Participate in process improvement to streamline workflows and procedures writing
• Escalates issues to management, participates in cross-training activities and all other job duties as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Min 1 – 2  years of experience in a related role  or any other industries
• Relevant Degree or equivalent experience
• Demonstrated project management skills
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem solving skills
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Operations - Transaction Services

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Job Family:

Asset Servicing

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Custody Operations supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Officer, Custody Securities & Derivatives  Analyst ( Hybrid ),  (Internal Job Title: Securities & Derivatives Analyst 1 - C09) based in Kuala Lumpur, Malaysia.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The role is part of the high-level review of the types of work performed. Other job-related duties may be assigned as required. Management may decide to add/change additional roles as and when deemed necessary for the continuity of business.

As a successful candidate, you’d ideally have the following skills and exposure:

• Relevant experience preferred for Custody or funds Billing Operations, Custody Operations, Settlement Operations areas.
• Fundamental understanding of Custody and Funds products, basic accounting principles.
• Proven ability to perform various concurrent activities and contribute to projects or process improvement in a high-risk environment.
• Demonstrated knowledge of excel based reconciliation, use of various smart tools of excel.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Bachelor’s Degree/University degree or equivalent experience in Business, Accounting

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

------------------------------------------------------

Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

------------------------------------------------------

Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Description

Functional Responsibility:

• Promote AirAsia’s good governance 

• Support on cost efficiency, revenue enhancement and avoidance of revenue leakages

• Improve internal process to bring service excellence and enhance customer experience

Roles & Responsibilities

• Strengthen AirAsia brand image and customer advocacy

• Adopt AirAsia’s culture and follow AirAsia’s desired behaviour

• Ensure adequate self-development and training is undertaken to fulfil accountabilities

Functional Duties

• Responsible in establishing the Audit Work Program and ensure that audit is conducted as per the Audit Work Program across all the AOCs;

• To do audit preparation before the commencement of the Audit, i.e. prepare Audit Notification, Audit Planning Memorandum, document request list, etc.;

• To lead the Audit Team and ensure the Audit is meeting the objectives and completion of the assignment within the allocated resources;

• To compile and ensure the accuracy of fact and completeness of the Audit Report and Audit working paper;

• Assist the Corporate/Station/IT Audit Manager in all matters of internal audit, including planning the scope and procedures for audit engagements;

• To execute any cross function assignment within GIA department; and

• To carry out any tasks and works assigned by Audit Manager and above as and when needed

Roles Duties

• Perform preliminary review, including the internal control evaluation, with guidance from the Audit Manager

• Perform Audit assignment in accordance to the professional standards, within the scope and resource allocation limits of the Audit assignment

• Write the draft observation

• Ensure completeness of Audit working paper

• Perform ad-hoc audits on area of concerns as and when required

• Follow working procedures and ensure SOPs compliance

Traits

• Good command of English, both oral and written 

• Maintain high confidentiality and tactful

• Be able to carry out the work independently, objectively and professionally with utmost good faith

• Dependable and able to work under pressure

• Good organisational, leadership, and interpersonal skills

• Ability to make sound judgement and decision

• A person with self-confidence

Education - Bachelor Degree of any fields

Working experience - 3 - 4 years of experience in Internal Auditing

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

SALARY RANGE : MYR 2160 - MYR 3240

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Serve as primary support to day-to-day shipment related activities for both customer success team and customers
• Work hand-in-hand with customer success teams to retain new and existing customers with unparalleled customer experience
• Manage order uploading with accurate information and required documents for internal and external parties usage
• Provide timely notification and follow up on shipment status to internal and external parties
• Ability to work efficiently on spreadsheets to provide customer success team with administrative and data support

• Proficiency in G Suite (Gmail & Google Sheets) or Microsoft Office (Excel)
• Meticulous to data and administrative details in order to minimize errors.
• Adept multi-tasker with the ability to quickly prioritize and effectively delegate tasks
• Ability to manage multiple internal and external parties
• Shift work including nights and weekends depending on flight and customer’s schedule

• Mainly serve as Business Analyst for client change requests in requirements gathering, impact assessment and proposed solution.

• Review ageing change items to ensure no overdue implementation on ongoing change requests

• Monitor work activities to ensure timely updates provided on ongoing change requests

• To provide end-to-end coordination work and perform impact assessment on assigned change requests

• To assess and develop solutions that will bring productivity and cost efficiency for Fund Accounting Operations

• To produce Business Requirement Document for any technology related request

• To provide testing support to perform any validation testing required by Operations prior to change implementation

• To deliver solution for the change requests / projects assigned within agreed timeline with client

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• To perform end to end fund setup activities for new or existing fund.

• Liaison with Business Support team and system vendors to bring on solutions including test coordination with testing team.

• To perform process mapping and deep dives on process improvements.

• Act as Fund Accounting Operations focal point in governance forums.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s degree/University degree or equivalent experience

• Min 5 years of relevant experience

• Possess great analytical and problem solving skills

• Preferable to have experience in fund accounting operations

• Experience working in fund administration, change management, and/or project management

• Knowledge of financial operations Skills: (technical skills)

• MS Access and SQL knowledge required

• Advanced MS Excel and PowerPoint skills

• Preferably well-versed in Multifonds / TLM / pControl Web / pControl FOF

• Ability to work as a team player and work with people of different culture

• Positive attitude and have a problem-solving aptitude

• Comfortable managing multiple tasks within a fast-moving environment

• Consistently demonstrates clear and concise business writing and verbal communication

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

-------------------------------------------------

Job Family Group:

Operations - Transaction Services

-------------------------------------------------

Job Family:

Fund Accounting

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Job Requirement:

• To promote company products & services to prospective customers.

• Update customers with monthly promotions and campaigns. 

• To achieve monthly target set by the Company. 

• Contributes to team effort by accomplishing sales targets which are required by the management

• Contact potential or existing customers to inform them about a product or service using scripts

• Answer questions about products or the company

• Ask questions to understand customer requirements and close sales

• Direct prospects to the field sales team when needed

• Enter and update customer information in the database

• Take and process orders in an accurate manner

• Handle grievances to preserve the company’s reputation

• Go the “extra mile” to meet sales quota and facilitate future sales

• Keep records of calls and sales and note useful information

Job Requirements:

• Candidate should possess an SPM, Diploma / Advanced Diploma, bachelor’s degree, or equivalent in any field.
• Preferably at least 1 year of related working experience in a Telesales/Collection
• Experience in doing outbound calls.
• Both fresh graduates and experienced applicants are welcome
• Able to work independently in a fast-paced environment.
• Good team player, positive attitude, and eager to learn.
• Fast learner and able to adapt to changes.
• Ability to multi-task, prioritize and manage time effectively.
• Demonstrate teamwork all the time.
• Willing to work under pressure.
• Open for Malaysian, full-time job with renewable 1-year contract.