Total 2,004 Associate Editor job vacancies in Customer Service category in Malaysia

Responsibilities:

- Manage post-sales customer service appointments efficiently.
- Provide support to walk-in customers in the showroom, including recording test drives in the system.
- Assist in the maintenance and presentation of showroom and demo cars.
- Handle customer inquiries through various communication channels.
- Provide assistance to customers in the waiting lounge and promote merchandise sales.

Requirements:

- Friendly and welcoming demeanor, eager to engage with customers.
- Strong communication skills in Malay, English, and Chinese.
- Proficient in basic Microsoft Office applications and computer usage.
- Previous experience in customer service is advantageous. 

Join our team and be part of a dynamic environment where customer satisfaction is our top priority!

Perks & Benefits

• Employee equity
• Commission and bonus
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

- Manage post-sales customer service appointments efficiently.
- Provide support to walk-in customers in the showroom, including recording test drives in the system.
- Assist in the maintenance and presentation of showroom and demo cars.
- Handle customer inquiries through various communication channels.
- Provide assistance to customers in the waiting lounge and promote merchandise sales.

Requirements:

- Friendly and welcoming demeanor, eager to engage with customers.
- Strong communication skills in Malay, English, and Chinese.
- Proficient in basic Microsoft Office applications and computer usage.
- Previous experience in customer service is advantageous. 

Join our team and be part of a dynamic environment where customer satisfaction is our top priority!

Perks & Benefits

• Employee equity
• Commission and bonus
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Main Responsibilities

• Support and assist the nurses in the delivery of nursing care in the wards and helps to maintain a clean, safe and comfortable environment for them.
• Execute ADL tasks eg feeding, showering, transferring, pottering of residents in the ward.
• Take on responsibility of ward safety and cleanliness in wards.
• Assist in therapy and Social activities.
• Support Volunteers coming to do activities with residents.
• Perform simple assessments of resident’s well being and clinical status (vital signs measurements) under supervision of Nurses and MSW/ Care coordinators.
• Help Care coordinators to manage the residents’ activity calendar.
• Attend to needs of the residents.
• Accompany residents for their outing trips.

Main Requirements

• Certificate in basic nursing care is advantageous.
• Preferred shift can be given, subject to discussion upon offer.

• Assist the caregiver with enquiries and update their loved one progress in day care
• Ensure the day to day smooth running of day care operations
• Support administrative function as well as managing day care issues/ as well as care staffs
• Ensuring programme is being carried out and support programme in day care
• Liaise with nursing to ensure assessment and scheduling
• Act as Therapy Assistant whenever necessary
• At least 1 year(s) of working experience in the related field is preferred for this position.
• Mature candidates are welcome to apply
• Ability to speak local dialects is a plus point (in order to liaise with local dialects speaking associates)
• Salary will commensurate to previous related work experiences

Responsibilities:

• Perform front desks duties such as attending to patients’ registration, crowd control, answering of phone-calls for appointments, questions and answer and assist doctor’s needs.
• Dispensary of medication
• Assist Clinic Manager in her responsibility towards the over-all performance of the clinic with support from the Operation Department.
• Provide excellent customer service.
• Oversee and establishes inventory standards for medications, supplies and equipment. Stock taking and ordering of stocks.
• Maintenance of clinic’s cleanliness and appearance.
• Other duties as assigned.

Requirements:

• Diploma in any discipline / GCE 'A' Level / 'O' Level / Higher NITEC
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• PC / computer literacy and ability to work in a fast-paced environment
• Good interpersonal skills, Service oriented and a good team player
• Able to commit 5.5 days work week
• Candidates with more experience may be appointed to a senior role

- Ensuring I understand our Core Purpose and the role I play in delivering this
- Role modelling the Tesco values and leading by example in what I do and how I behave
- Understanding the part I play in delivering our key metrics and performance measures
- Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards
- Handing and resolving first line contact and queries via written communication channels
- Handling first line contact efficiently; to minimize any impact to customers and colleagues and deliver strong NPS scores
- Delivering my own personal objectives; preparing for and participating fully in everyday and structured conversations with my colleagues and manager
- Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others
- Using my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change
- Continually developing my skills to be the best I can be in my role
- I ensure that all open tickets are closed to agreed timescale
- I am expected to work in roster shifts to support customer queries
- Responsible for completing tasks and transactions within agreed metrics- Solves problems by analyzing solution alternatives

- Ensuring I understand our Core Purpose and the role I play in delivering this
- Role modelling the Tesco values and leading by example in what I do and how I behave
- Understanding the part I play in delivering our key metrics and performance measures
- Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards
- Handing and resolving first line contact and queries via written communication channels
- Handling first line contact efficiently; to minimize any impact to customers and colleagues and deliver strong NPS scores
- Delivering my own personal objectives; preparing for and participating fully in everyday and structured conversations with my colleagues and manager
- Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others
- Using my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change
- Continually developing my skills to be the best I can be in my role
- I ensure that all open tickets are closed to agreed timescale
- I am expected to work in roster shifts to support customer queries
- Responsible for completing tasks and transactions within agreed metrics- Solves problems by analyzing solution alternatives

- Ensuring I understand our Core Purpose and the role I play in delivering this
- Role modelling the Tesco values and leading by example in what I do and how I behave
- Understanding the part I play in delivering our key metrics and performance measures
- Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards
- Handing and resolving first line contact and queries via written communication channels
- Handling first line contact efficiently; to minimize any impact to customers and colleagues and deliver strong NPS scores
- Delivering my own personal objectives; preparing for and participating fully in everyday and structured conversations with my colleagues and manager
- Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others
- Using my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change
- Continually developing my skills to be the best I can be in my role
- I ensure that all open tickets are closed to agreed timescale
- I am expected to work in roster shifts to support customer queries
- Responsible for completing tasks and transactions within agreed metrics- Solves problems by analyzing solution alternatives

- Ensuring I understand our Core Purpose and the role I play in delivering this
- Role modelling the Tesco values and leading by example in what I do and how I behave
- Understanding the part I play in delivering our key metrics and performance measures
- Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards
- Handing and resolving first line contact and queries via written communication channels
- Handling first line contact efficiently; to minimize any impact to customers and colleagues and deliver strong NPS scores
- Delivering my own personal objectives; preparing for and participating fully in everyday and structured conversations with my colleagues and manager
- Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others
- Using my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change
- Continually developing my skills to be the best I can be in my role
- I ensure that all open tickets are closed to agreed timescale
- I am expected to work in roster shifts to support customer queries
- Responsible for completing tasks and transactions within agreed metrics- Solves problems by analyzing solution alternatives

Responsibilities:

• Reports to the team lead and contact centre manager
• Assist in the documentation of operational procedures
• Respond promptly to and record details of customer enquiries
• Handle and resolve issues raised by customers and record details of actions taken
• Escalate requests and unresolved issues to management

Requirement:

• Min O level education
• 1 year exp in Customer Service / Call Centre will be added advantages
• Possess excellent customer service, communication and interpersonal skills

Interested candidates please forward a detailed resume and email to recruit@tempserv.com.sg

Consultant : Daniel Lee / EA Personnel No : R1989151

Working Location: Peal Hill/ Woodlands / Bukit Batok / Bukit Panjang / Tampines Care Home

Job Description

• Attend to basic nursing and general care needs of residents
• Conduct daily exercises and activities for residents
• Accompany residents for medical appointments
• Ensure the safety, comfort and well-being of the residents
• Work with nurses to maintain a safe and clean environment
• Any other duties as assigned by the Senior / Nurse Managers and Staff Nurses
• For Senior Healthcare Assistant, you are expected to take part in nursing quality committee, and serve as a role model

Job Requirements

• Demonstrate good communication and people engagement skills
• Candidates proficient in local languages and dialects would be preferred.
• Good organisational ability
• Good team player who is also able to work well independently
• Able to carry out given instructions competently
• Customer service orientation
• Self-motivated
• Hardworking

- Ensuring I understand our Core Purpose and the role I play in delivering this
- Role modelling the Tesco values and leading by example in what I do and how I behave
- Understanding the part I play in delivering our key metrics and performance measures
- Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards
- Handing and resolving first line contact and queries via written communication channels
- Handling first line contact efficiently; to minimize any impact to customers and colleagues and deliver strong NPS scores
- Delivering my own personal objectives; preparing for and participating fully in everyday and structured conversations with my colleagues and manager
- Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others
- Using my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change
- Continually developing my skills to be the best I can be in my role
- I ensure that all open tickets are closed to agreed timescale
- I am expected to work in roster shifts to support customer queries
- Responsible for completing tasks and transactions within agreed metrics- Solves problems by analyzing solution alternatives

1) Manage general enquiries of inbound calls and online enquiries

2) Handle any other hotline administrative functions

• Diploma / NITEC / GCE ‘O' Level or equivalent

• Minimum C5 for English O level

• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry

Special Knowledge or Skills:

• Ability to communicate fluently in English and a Second Language

• Computer literate and good typing skills

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

Overview:

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions.

As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles.

Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

What You’ll Do:

• Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
• Utilise the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
• Screen experts for their suitability for specific client projects and create professional profiles for client consideration
• Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors

What You Have:

• Fluency in English
• Ability to speak a second Asian language such as Mandarin, Korean, Japanese, Vietnamese, Thai, etc would be an added benefit
• Bachelor’s degree and strong academic record required
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Ability to work in a fast-paced entrepreneurial environment

What We Offer:

• Competitive compensation
• Group medical insurance coverage and dental benefits
• Gym benefits
• Casual, multicultural work environment
• Central office location