Total 789 Customer Service job vacancies in johor bahru

You will report to the corresponding PI and research manager of the VICTORY programme and work closely with Laboratory of Cell Therapy and Cancer Vaccine team members to provide technical expertise in large-scale multi-omics data analytics for pre-clinical/clinical studies. You will be expected to work collaboratively with other local and international collaborations depending on the need of the projects. One of the key focuses would be to integrate the transcriptomics and immunomics data and correlate with clinical data.

Your responsibilities will include:

- Support lab projects.

- Perform bioinformatic analysis to analyse scRNA-Seq, spatial protein/transcriptomic data, proteomics data to produce manuscript-ready figures and data.

- Setup customised data processing pipelines for high-throughput sequencing data and antigen prediction.

- Supporting trial-related projects.

- Assist research manager/senior research fellow on any ad hoc bioinformatic analysis and tasks.

Requirements:

- Ph.D. / M.S. / B.S. in Bioinformatics or related fields (e.g., biostatistics, computational biology, computer science).

- 1 to 3 years of experience in bioinformatics analysis.

- Experience in next-generation sequencing data processing from data quality control, alignment, variant calling, quantification, annotation and visualization (eg. scRNA-Seq, CITE-Seq, ATAC-seq, etc).

- Experience in R/Python/Perl and familiar with Linux environment.

- Experience in analysing single-cell TCR-seq data is a huge plus.

- Experience in analysing spatial data (multiplexed protein/transcriptomics data) is a huge plus.

- Experience in handling clinical data is a plus.

- Excellent interpersonal skills, good team player, and fast learner.

- Excellent analytical, problem-solving, and technical skills; detail oriented.

Cleaner Job Responsibilities:

• Clean vertical surfaces, glass and ceiling.
• Dust, clean and polish all items within the premises.
• Empty waste bins
• Maintain cleanliness of assigned areas.
• Refill consumables of toilets and premises.
• Report anything in need of repair or replacement to Team Leader or Cleaning Supervisor.
• Sweep, mop or vacuum floor or carpets of assigned areas.
• Wash and maintain the cleanliness of bathrooms and toilets.
• Wipe table tops, shelves and partitions of assigned areas.
• He/She may be required to carry out any other reasonable duties within the overall function of the job as directed by the Team Leader and Cleaning Supervisor.

Job Requirements:

• ECC certified is an advantage
• Knows basic english language
• At least primary school educations

Bus Attendant Job Responsibilities:

• Accompany bus driver to pick-up and drop-off children before and after school sessions.
• Good attendance, puntual to work, committed and reliable.
• Monitors children and maintains order on the bus.
• Moves about the bus to attend to student needs.
• Check children's seat belt and safety in the bus.

Job Requirements:

• Must possess BAVL license
• Knows basic english language
• At least primary school educations

As a Patient Services Associate, Service Operations, you will have the opportunity to deliver administrative and clinical services critical for enhancing patient experience, and contribute towards creating a seamless care journey for patients in SNEC.

Job Description

Registration/ Appointment/ Payment Services

- Perform patient registration, appointment scheduling, billing and payment collection.

- Explain payment schemes and charges to patients.

- Provide information on the various clinical services offered by the Centre and attend to inquiries from patients and members of the public.

- Perform counter-closing tasks in accordance with standard procedures at the end of business day.

Clinical Services

- Provide assistance to patients during eye examination and perform basic patient care activities and services, such as performing eye evaluation tests, eye drops instillation and rendering of basic eye care advice to patients/ family.

- Prepare necessary clinical documents for clinic sessions and conduct daily equipment/ instruments inventory checks in the assigned work area to ensure that equipment is ready for use at all times.

Financial Counselling Services

- Perform scheduling of pre-operative assessment and surgery appointments.

- Provide pre-surgery financial counselling to patients and/ or caregivers.

- Provide general pre-surgery preparation advice to patients and/ or caregivers.

- Attend to and facilitate patient enquiry/ requests.

Others

- Assist in the preparation/ generation of clinic reports and liaise with medical staff and internal departments for clarification on patient matters, if necessary.

- Participate in work improvement discussions and contribute ideas/ suggestions to improve processes and workflows.

- Any other duties assigned.

Job Requirements

- Candidate must possess at least diploma or equivalent and preferably with 1 year of customer service experience.

- Demonstrate good communication and interpersonal skills with patients, caregivers and colleagues.

- Comply with SNEC service standards.

- Possess growth mindset and development aspiration to attain full PSA skill-sets.

- Demonstrate good situational handling skills when attending to patients

- Meticulous and possess good teamwork and organisation skills

- Able to thrive in fast-paced environment and adapt well to internal and external changes

- Flexible to be deployed to SNEC branches and affiliated clinics besides Main Centre, based on operational requirements.

- Available to work on Saturday.

After School Care Programme

• Maintain classroom organization and procedures
• Provide administrative support in preparation of activities
• Provide quality care and supervision to primary school children
• Plan and conduct activities for children including holiday programmes
• Liaising with school management and parents on matters in particular regarding student affairs and teaching & learning issues
• Attend to Student-Parent matters with regards to activities, policies, enrolment, student’s academic and behavioural attitudes and achievements
• Hosting of parents
• Fetching of students’ to and from the School
• Manage and deliver any other adhoc programmes within the centre

Chinese Language Programme

• Provide Chinese Language support to children in the School
• Maintain classroom organization and procedures (including supervision and rest time)
• Provide administrative support in preparation of activities
• Provide quality care and supervision to primary school children
• Plan and conduct activities for children including holiday programmes
• Liaising with school management and parents on matters in particular regarding student affairs and teaching & learning issues
• Attend to Student-Parent matters with regards to activities, policies, enrolment, student’s academic and behavioural attitudes and achievements
• Any ad-hoc duties as assigned

1 Year Temporary Senior Customer Service Executive to cover for maternity staff

Key Job Duties:

• Manage customer expectations, resolve customer satisfaction issues.
• Handling of daily customer orders and request.
• Co-ordinate with Sales for all sales activities.
• Co-ordinate with Planning and factory for stock supply / allocation.
• Co-ordinate with logistic for shipment arrangement.
• To maintain smooth supply chain.

Job Requirements/Skills:

• IT literate and proficiency in using Microsoft Office, Word, Excel and PowerPoint.
• Good Knowledge of Basic Systems ( LN , GSOP)
• Good communication skills to deliver clear and concise message to stakeholders and team members.
• Good team player to be able to collaborate with other team members.
• Independent and proactive, able to take ownership and complete tasks assigned with integrity.
• Good time management and able to work well under pressure in a fast-paced environment with self- motivation and determination.
• Meticulous and detailed orientated in organizing and maintaining information and records.
• Strong interpersonal skills

Minimum Experience and Qualifications:

• Minimum 3 years of experience in Customer Service in Electronics Industry
• Diploma/Degree in relevant field and/or equivalent experience.

• Updating patient's meal requirements in the Meal Ordering System
• Serving of meals (Breakfast, Lunch, Dinner, Tea Break) & collection of meal trays after meal service
• Preparation and serving of beverages
• Serving of adhoc beverages, snacks and supper
• General maintenance and stocking of ward pantry (includes wipe down of ward trolleys)
• Gather patient feedback and attend to and resolve patients' feedback on meal related issue
• May be required to conduct beverage preparation in Central Kitchen
• Any other Meal Service Associate related work scope as required by UEMS

Requirements

• Able to read, write and communicate in basic English
• Training provided

Working Hours:

6-day work week, rotating off day

1. 7am to 3pm
2. 1pm to 9pm

Student Care Teacher with Tutoring Duties

Please apply only if you fit the job requirements.

Job Requirements:

- Candidates who have at least 1 year child care experience will be given priority consideration

- Candidates must be able to run the centre independently and have a good knowledge of P4 to P6 Primary Math and English Syllabus.

Teaching Responsibilities

- To teach P4 to P6 Math and English tuition in the capacity of a tuition teacher and relief part-time tutors when the need arises

Student Care Responsibilities:

- Have a love for children and do not mind to get their hands dirty such as preparing food and snacks for children, babysit students and be caring towards them.

- Treat the centre like your house and do daily cleaning maintenance such as sweeping and mopping.

- Supervise and guide our lovely children on school homework, English and Chinese spelling and in-house assessment books

- Answer calls and conduct centre tour to parents who are in need of the service

- Fetch the children from nearby schools

- Provide operations support such as restocking of food supplies, toiletries, check book stock and order from HQ for the tuition books, arrange replacement classes, Qxpress delivery

- Able to communicate with parents on their children's progress and handle enquires on the centre's programmes

- Any ad hoc task assigned

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Redhill
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $2,600 per month
• Contract Duration: 3 + 3 extendable months

Key Responsibilities:

• To provide information to persons with disabilities, caregivers and other persons visiting the Information and Career Centre.
• To attend to enquiries relating to organization and other schemes and services
• To assist in updating daily logs and record keeping

Key Requirements:

• Degree in any related field.
• Knowledge in customer service will be an added bonus.
• Fresh grad is welcome to apply!

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

East Coast Podiatry is Singapore's largest and most established private Podiatry group practice. Our team is in search of talents who are looking for career opportunities and eager to drive towards excellence in a professional environment. A spectrum of employment possibilities is available for you at East Coast Podiatry.

We welcome personalities with the right mindset who believe in themselves that they can meet the exacting standards and requirements of our organisation. Professionals who will uphold the virtuous culture of our Practice and place patient-care above themselves. Continuous professional development and career advancement opportunities are offered to committed people. We are an extremely competitive team and we are looking for people who are good team players who will excel in our dynamic and fast-paced environment.

Position Details

• Permanent Full-Time position
• Required to operate on weekends

Responsibilities

• Reception and front desk responsibilities
• Scheduling of appointments
• Supervise clinic staff, providing guidance, training, and performance evaluations as needed.
• Coordinate patient flow and ensure timely delivery of services while maintaining high standards of care.
• Update and maintain patient database using client management software
• Handle patient's concerns and provide appropriate solutions
• Respond to phone and email bookings
• Maintain and ensure clinic cleanliness and tidiness
• Inventory and stocktaking
• Ad-hoc duties as assigned by Management

Requirements

• Fluent in spoken and written English
• Ability with other languages is a big plus
• Ability to multi-task, prioritize and manage time effectively
• Able to establish and maintain a positive rapport with teammates

Interested candidates can apply for this position by submitting your CV to our company website - https://www.eastcoastpodiatry.sg/ or by clicking on the 'Apply Now' button.

Overview*

The Healthcare Redesign department (HCRD) is responsible for driving technology-enabled care transformation in Alexandra Hospital, to deliver quality healthcare that is safe, efficient, and value-driven. We will be launching a new digital health service that will leverage on wearble technology data to provide digital health coaching.

We are seeking a highly motivated and experienced Care Coordinator (Digital Health Coach) to join our team. The Care Coordinator (Digital Health Coach) will be responsible for providing virtual coaching and support to individuals looking to improve their health and wellness.

Job Responsibilities*

You will be responsible for the following:

• Conduct initial consultation with participants using data gathered from a digital health platform
• Create and implement personalized health plans that are aligned with lifestyle goal(s) set by General Practitioner (GP) utilizing digital tools and resources
• Use data and analytics to track participant progress and adjust plans as needed
• Monitor participant adherence to the program and encourage continued participation
• Provide ongoing support and guidance to participants through virtual coaching sessions and personalized nudges
• Communicate effectively with participantss via phone and nudges
• Maintain accurate and confidential client records
• Consolidate and routinely update the list of exisiting acitivties available within Queenstown community and amongst partners
• Stay up-to-date with the latest digital health technologies and trends

Requirements*

Diploma equivalent professional qualifications in Nursing, Social Work, Allied Health, Health Services Management, Health Management & Promotion, etc

Those with Nitec in Nursing and has relevant working experience in clinics will be considered.

• 1 - 3 years of experience in healthcare and/or community health setting in Singapore is preferred.
• Strong team-player, with natural ability to interact with patients/ residents, healthcare team and community partners of all levels.
• Self-motivated and able to work independently and manage a high volume of clients
• Organised with strong problem solving and analytical skills
• Strong communication and interpersonal skills. Ability to use local languages and dialects will be an added advantage
• Passion for health and wellness and desire to help others improve their well-being
• Strong understanding of health and wellness principles and ability to apply them in a virtual setting
• Willingess to learn and adapt to new technology
• Proficiency in MS office, including Word, Excel, Powerpoint and Outlook
• Motivation interviewing and/or Health Coaching certification is a plus

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment

• Follow and adhere to cash handling procedures to ensure the security of money handling.
• Contribute to the check-out action plan and taking ownership for my part in its delivery.
• Manage the fulfilment of customers’ online orders and ensure all orders are complete, accurate, neatly packed, and delivered to the correct address within IKEA’s SLA.
• Tally articles and orders from Merchandise Pick-Up (“MPU”) section.
• Create Add-On sales order for customers who wanted to purchase delivery/ assembly/ others services after checking out.
• Print and stick sticker labels onto all articles to be delivered correctly.
• Shrink wrap articles into individual group and sort it by Transport Service Provider (“TSP”).
• Ensure timely daily handover to respective TSP and Home Delivery “HD” clears orders to be delivered, to prepare space for new delivery.
• Support the fulfilment of customers’ offline orders and other tasks as and when required.
• Contributing to the exchanges and returns action plan and taking ownership for my part in its delivery.
• To assist the supervisor in handling customer complaints positively and quickly. Listen to customer’s given feedback and pass it on to manager.
• Working with the manager to identify solutions to resolve the root cause of customer’s returns.
• Using assigned levels of authorisation to solve payment problems when it occur and recognise when there is a need to escalate an issue to someone with higher authorisation.

Job title – Technical Support Specialist

Location – Singapore

Job model – On site

At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

Your key responsibilities

• Provide technical support to customers, sales staff and customer service group including on-site visits. Develop new application protocols for specific product needs (e.g. validation of new product matrices).
• Develop and present technical presentations at industry meetings, seminars and webinars. Ability to troubleshoot products and design and execute experimental protocols using basic knowledge of chemistry, lab techniques, equipment and computer software as well as properly document results.
• Administer the product training program for products under their supervision. Support new product introductions by supporting R&D through the Design process, validation studies, beta site studies and staff/customer training.
• Drive Technical Publication in International Journal for Product Branding as well as Key Opinion Leaders Relationship Building. Establish Methods Application Development and Experiment with local Customer Food Matrices
• Provide Technical Presentation in Customer Workshops and Conferences in the Asia region. Travel is expected to be about 50% focusing on India and South Asia region.
• Required to be onsite during working hours for laboratory testing. Maintenance of lab equipment according ISO 9000. Advise on and support Safety risk assessment and new Chemicals Review documentation.

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers.
• A space to grow by encouraging and supporting curiosity and an open mindset.
• A culture that prioritizes safety and well-being, both physically and mentally.
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
• A space to grow by encouraging and supporting curiosity and an open mindset.
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.

You bring

• Minimum of a Bachelors of Science in related field. (Chemical, Biology...etc)
• Resent college graduate (with minimal lab experience) required but 1-2 years’ experience is preferred.
• Must have an analytical skill with experience in troubleshooting. Very good written and verbal communication skills.
• Abilities: Ability to troubleshoot issues with products and services. Effectively communicate with others regarding technical product and market issues. Keen awareness of product and technical performance issues.
• Location: Romer Labs Singapore 3791 Jalan Bukit Merah #08-08, e-Centre@Redhill Singapore 159471

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com

Authorised Distributor of Alfa Romeo and Jeep looking for Customer Service Advisors

Key responsibilities include, however not limited, to the following:

· Administer all documentation pertaining to creating new Job card, repair quotation and vehicle history files.

· Walk around the car with customer to check if there are any scratches/ dents before handing over vehicle to workshop and to customers.

· Organize Pre-delivery vehicle between workshop, contractor, and sales.

· Assist customers in checking-in and out of their vehicles from the workshop.

· Attend to phone calls, emails, and drive-ins to address any customer concern.

· Determine if technical solution can be resolved over the phone escalate immediately to Foreman/Service Manager to provide immediate attention.

· Able to perform troubleshooting of basic faults and problems of vehicles.

· Conduct transactions with system walk customer through correction(s) and provide summary.

· Effectively communicate estimated completion time, regular updates and follow through on each customer vehicle.

· Follow-up and ensure overall customer satisfaction with the work performed.

· Effectively handle multiple priorities, organise workload, meet deadlines and perform detailed daily record keeping and reporting.

· Recommend suitable packages and/or add-ons for customers.

· Handle accident claims, quotation and communicate with insurance company.

· Any other ad hoc duties assigned.

Requirements:

· Candidate Must possess Valid Singapore Driving licence Class 3/3A

· Candidates without Automotive background but experience as Customer Service can apply.

· Brand Training will be provided.

· Technical experience will be an added advantage.

We regret that only shortlisted candidates would be notified.

Job Description

• Demonstrate expertise in clinical nursing skills and Basic Ophthalmic knowledge such as administration of medication and ECG monitoring.
• Record informative, accurate and concise statements on the medication / treatment record form for procedures rendered to patient as applicable.
• Assist the Doctor during treatments / procedures and examination of patient.
• Coordinate pre and post operative nursing management for all surgery patients.
• Provide Patient Education on Ophthalmic surgeries and health matters to all surgical patients.
• Assist Doctor during Squint re-adjustment procedures, and ocular examinations in the unit.
• Perform Intravenous cannulation and Venepuncture as required.
• Providing nursing management for Intravenous Pulsed steroid patients.
• Plan, co-ordinate and ensure availability of instrumentation, equipment and surgical supplies.
• Monitor direct and indirect care delivery to ensure patient safety.
• Attend to patients’ / customers’ complaints and referred to SSN / NC for further investigations if required.
• Timely escalation and submission of documented Incident Reporting Form to Nurse Clinician / Senior Nurse Manager

Requirements:

• Possess a Diploma in Nursing
• Registered Nurse with Singapore Nursing Board
• Able to thrive in fast-paced environment
• Good interpersonal skills and communication skills
• 5.25 work week (alternate Saturday)
• 2 rotating shift (up to 8pm)
• Closed on Sundays and public holidays
• Able to work overtime during high patient volume

Job Summary

• Provide Centre-based Nursing and nursing care at St Andrew’s Senior Care

Centre-Based Nursing

• Assist Staff Nurse to Implement nursing interventions as outlined in the care plan and carry out nursing procedures according to the care needs of the client.
• Nursing Care in the centre
• Provide nursing assessment for new clients and regular review of assessment
• Co-ordinate with other team members and updating them of the changes in the client’s condition and needs
• Prepare clinical documentation, monitor outcomes of services and perform escalation of cases if there is need for more acute management of clients
• Assist Staff Nurse to provide ongoing support and education to the caregiver, client and family
• Assist Staff Nurse to provide supervision to Nursing aides and Healthcare assistant when they are performing nursing care duties
• Facilitate activities that contribute towards the improvement of the quality of client care and support care integration
• To be conversant with all emergency procedures.
• To assist Staff Nurse to conduct clinical audits and feedback to the management.
• To liaise effectively with other departments and services, such as the clinics and hospital wards
• To assist Staff Nurse in inventory check and control
• Carry out other responsibilities and duties as assigned from time to time

Qualification

• Registered Enrolled Nurse with SNB

Special Aptitude And Knowledge

• Good knowledge of the health care environment and service processes. Experience in community care provision is an added advantage.
• Highly motivated and able to maintain good interpersonal relationships, in collaboration with various partners in the healthcare system.

Working Hours

• Monday - Friday (42.5 hours per week / 8.5 hours per day)

Experience

• A minimum of 5 years’ experience in clinical area such as acute or community hospital.