WHAT IS D²X EXPERTISE?
d²X Expertise is a global IT Services company dedicated to Project Management, Service Management and Contract Management operations. We provide to our customers, CxOs (CIO, CTO, COO, CEO) of multinational, or large international companies, a full range of services to secure their commitments.
Based in Singapore, Paris, Lyon, Nantes, Strasbourg, Geneva and Montreal, our consultants have both a strong experience and the right soft skills to steer and manage multi-level projects and complex IT projects.
- Project Management: PM in infrastructure, solution, application, IT Project Office set-up, Business Analyst…
- Service Management: implement ITIL process, Service Catalog, SLA, KPI, Change Management, Service Delivery Management, Outsourcing Contract Management)
- Contract management: Transition Manager, Relationship Manager, Contract manager..
We are serving key accounts across Asia & Europe in multiple industries including Services, Manufacturing, Financial Services, Transportation & Logistics, Telecom...
KEY ACTIVITIES
D2x is seeking a talented and experienced IT Program Manager to join our growing team. In this role, you will play a pivotal part in driving successful IT program execution and ensuring alignment with business objectives. You will be responsible for the planning, organization, monitoring, and control of IT programs and projects, working closely with stakeholders across the IT department and the wider business
Responsibilities:
· Partner with IT and business stakeholders to define program scope, objectives, timelines, and budgets.
· Develop and maintain comprehensive program plans, including timelines, resource allocation, risk assessments, and communication strategies.
· Oversee all aspects of program execution, including project management, vendor management, budget control, and risk mitigation.
· Track program progress, identify and address roadblocks, and ensure program deliverables are met on time and within budget.
· Foster effective communication and collaboration among all stakeholders involved in the program.
· Implement and maintain program management methodologies (e.g., Agile, Waterfall) to ensure efficient program execution.
· Analyze program results and identify opportunities for continuous improvement.
· Stay up-to-date on the latest IT trends and technologies relevant to the hospitality industry.
Qualifications:
· Bachelor's degree in Information Technology, Project Management, or a related field (or equivalent experience).
· Minimum 5 years of experience in IT program management, with a proven track record of successful program delivery.
· Strong understanding of IT infrastructure, software development lifecycles, and information security practices in the hospitality industry.
· Experience with project management methodologies (e.g., Agile, Waterfall).
· Excellent communication, interpersonal, and collaboration skills.
· Ability to manage multiple priorities effectively and work independently with minimal supervision.
· Proven ability to manage budgets and resources.
· Strong analytical and problem-solving skills.