Total 10 Fresh/Entry Level Contract job vacancies in Kuala Lumpur KUL

資格：

我。委員會認可的大學或教育機構的管理、社會科學、法律、國際關係或相關領域的學士或碩士學位；

我。馬來西亞語（包括透過口語測試）和英語獲得馬來西亞 Sijil Pelajaran (SPM) 級別的學分或被委員會認可為同等水平；

三.有行政事務和辦公室運作相關工作經驗以及對人權的了解和理解者優先；

四.精通馬來語和英語的口語和寫作；和

v.能夠在最少監督的情況下在團隊中工作。

空缺：

• 1 個職位空缺

職責：

我。協助管理總部及分公司的營運及行政、安全等相關事宜；

我。協助規劃和實施年度計劃/活動以及部門費用；

三.協助制定與辦公室行政和營運相關的政策/政策/法規；

四.協助履行委員會不時指示的其他職責。

如何申請：

有興趣的候選人請於5月10日或之前透過郵寄或專人遞交完整的申請信，例如個人信息，以及學歷證書副本和經過驗證的身份證副本、雇主推薦信和護照尺寸照片（不退回） 2024年（星期五）至：

秘書

馬來西亞人權委員會

梅納拉 TH Perdana 11 樓

1001 惹蘭蘇丹依斯邁路 50250 吉隆坡.

網址：www.suhakam.org.my

（上：人力資源管理部）

請於信封左角註明應徵職位。只有入圍的候選人才會被要求參加面試。如有任何疑問，請聯絡 Nurulhidayati Masdim 女士，電話：03-2612 5600。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 醫療保險
• 事假

Kelayakan:

        i.            Ijazah Sarjana Muda atau Ijazah Sarjana dalam bidang Pengurusan, Sains Sosial, Undang-Undang, Hubungan Antarabangsa, atau bidang yang berkaitan dari Universiti atau Institusi Pendidikan yang diiktiraf oleh Suruhanjaya; 

       ii.            Kredit Bahasa Malaysia (termasuk lulus ujian lisan) dan Bahasa Inggeris pada peringkat Sijil Pelajaran Malaysia (SPM) atau yang diiktiraf setaraf dengannya oleh Suruhanjaya;

     iii.            Mempunyai pengalaman bekerja berkaitan hal ehwal pentadbiran dan operasi pejabat serta pengetahuan dan kefahaman mengenai hak asasi manusia adalah merupakan satu kelebihan;

        iv.            Mahir bertutur dan menulis dalam Bahasa Malaysia dan Bahasa Inggeris; dan

      v.            Mampu bekerja dalam pasukan dengan pemantauan yang minima.

Kekosongan jawatan:

• 1 kekosongan

Tanggungjawab:

        i.            Membantu pengurusan operasi dan hal ehwal berkaitan pentadbiran serta keselamatan di Ibu Pejabat dan Pejabat Cawangan;

       ii.            Membantu dalam merancang dan melaksanakan perancangan/aktiviti tahunan serta perbelanjaan Bahagian;

     iii.            Membantu pembangunan dasar/polisi/peraturan berkaitan pentadbiran dan operasi pejabat; 

     iv.            Membantu melaksanakan lain-lain tugas sepertimana yang diarahkan oleh Suruhanjaya dari semasa ke semasa.

Cara Memohon:

Calon-calon yang berminat adalah diminta untuk mengemukakan surat permohonan yang lengkap seperti maklumat diri beserta salinan sijil-sijil akademik dan salinan Kad Pengenalan yang telah disahkan, surat rujukan majikan serta sekeping gambar berukuran pasport (tidak dikembalikan) melalui pos atau melalui serahan tangan sebelum atau pada 10 Mei 2024 (Jumaat) kepada:

Setiausaha

Suruhanjaya Hak Asasi Manusia Malaysia  

Tingkat 11, Menara TH Perdana, 

1001 Jalan Sultan Ismail 50250 Kuala Lumpur. 

Laman Web: www.suhakam.org.my

(U.P.: Unit Pengurusan Sumber Manusia)

Sila nyatakan jawatan yang dipohon di sebelah penjuru kiri sampul surat. Hanya calon yang disenarai pendek akan dipanggil untuk sesi temuduga. Untuk sebarang pertanyaan lanjut, sila hubungai Puan Nurulhidayati Masdim di talian 03-2612 5600.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Medical insurance
• Personal leave

資格：

我。委員會認可的大學或教育機構的人力資源、社會科學、法律、國際關係或相關領域的學士或碩士學位；

我。馬來西亞語（包括通過口試）和馬來西亞 Sijil Pelajaran (SPM) 級別英語學分或委員會認可的同等學分；

三.具人力資源管理相關工作經驗及對人權的了解與理解者優先；

四.精通馬來語和英語的口語和寫作；

v.能夠在最少監督的情況下在團隊中工作。

空缺：

• 1 個職位空缺

職責：

我。協助管理總部及分公司的業務及人力資源相關事宜；

我。協助規劃和實施年度計劃/活動以及部門費用；

三.協助制定人力資源管理相關政策/政策/法規；

四.更新人力資源資訊系統備案和管理記錄；

v.協助履行委員會不時指示的其他職責。

如何申請：

有興趣的候選人請於 10 日前或 10 日前通過郵寄或專人遞交完整的申請信，如個人信息、學歷證書複印件、身份證複印件、雇主推薦信和護照尺寸照片（不可退回）。月（星期五）至：

秘書

馬來西亞人權委員會

梅納拉 TH Perdana 11 樓，

1001 惹蘭蘇丹依斯邁路 50250 吉隆坡.

網址：www.suhakam.org.my

（上：人力資源管理部）

請於信封左角註明應徵職位。只有入圍的候選人才會被要求參加面試。如有任何疑問，請聯絡 Nurulhidayati Masdim 女士，電話：03-2612 5600。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 醫療保險
• 事假

Kelayakan:

        i.            Ijazah Sarjana Muda atau Ijazah Sarjana dalam bidang, Sumber Manusia, Sains Sosial, Undang-Undang, Hubungan Antarabangsa, atau bidang yang berkaitan dari Universiti atau Institusi Pendidikan yang diiktiraf oleh Suruhanjaya; 

       ii.            Kredit Bahasa Malaysia (termasuk lulus ujian lisan) dan Bahasa Inggeris pada peringkat Sijil Pelajaran Malaysia (SPM) atau yang diiktiraf setaraf dengannya oleh Suruhanjaya;

     iii.            Mempunyai pengalaman bekerja berkaitan pengurusan sumber manusia serta pengetahuan dan kefahaman mengenai hak asasi manusia adalah merupakan satu kelebihan;

     iv.            Mahir bertutur dan menulis dalam Bahasa Malaysia dan Bahasa Inggeris;

       v.            Mampu bekerja dalam pasukan dengan pemantauan yang minima.

Kekosongan jawatan:

• 1 kekosongan

Tanggungjawab:

       i.              Membantu pengurusan operasi dan hal ehwal berkaitan sumber manusia di Ibu Pejabat dan Pejabat Cawangan;

     ii.               Membantu dalam merancang dan melaksanakan perancangan/aktiviti tahunan serta perbelanjaan Bahagian;

   iii.               Membantu pembangunan dasar/polisi/peraturan berkaitan pengurusan sumber manusia;  

    iv.              Mengemaskini rekod pemfailan dan pengurusan sistem maklumat sumber manusia; 

     v.               Membantu melaksanakan lain-lain tugas sepertimana yang diarahkan oleh Suruhanjaya dari semasa ke semasa.

Cara Memohon:

Calon-calon yang berminat adalah diminta untuk mengemukakan surat permohonan yang lengkap seperti maklumat diri beserta salinan sijil-sijil akademik dan salinan Kad Pengenalan yang telah disahkan, surat rujukan majikan serta sekeping gambar berukuran pasport (tidak dikembalikan) melalui pos atau melalui serahan tangan sebelum atau pada 10 Mei 2024 (Jumaat) kepada:

Setiausaha

Suruhanjaya Hak Asasi Manusia Malaysia  

Tingkat 11, Menara TH Perdana, 

1001 Jalan Sultan Ismail 50250 Kuala Lumpur. 

Laman Web: www.suhakam.org.my

(U.P.: Unit Pengurusan Sumber Manusia)                             

Sila nyatakan jawatan yang dipohon di sebelah penjuru kiri sampul surat. Hanya calon yang disenarai pendek akan dipanggil untuk sesi temuduga. Untuk sebarang pertanyaan lanjut, sila hubungai Puan Nurulhidayati Masdim di talian 03-2612 5600.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Medical insurance
• Personal leave

Job Responsibilities:

• To promote AEON products to customers.
• To achieve daily, weekly and monthly sales target.
• To provide excellent customer service.
• To achieve individual target as well as team target.
• Telemarketing duties are performed accurately and on time.
• To represent company in a positive and professional manner.
• To work with all personnel and outside contacts to satisfy clients and achieve company goals.
• To identify areas of improvement in the company and assist in creating and implementing solutions.

Requirements:

• Minimum SPM/STPM/Diploma/ Degree in any related field.
• Good team building and interpersonal skills, analytical and problem solving skills with the ability to communicate with people at all levels.
• Customer-focused and bottom line performance-driven personality.
• Strong command of English and the ability to speak other languages / dialects will be an added advantage.
• Pleasant personality and able to work with minimum supervision and independently.
• Individual with high commitment, hard Working & able to work under pressure.
• Doesn’t mind working long hours, flexible working hour and working during Weekend and/or Holidays.
• No experience are required as intensive training will be provided. Nevertheless, experience in telesales/telemarketing will be added advantage
• Fresh graduates are encouraged to apply

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

Job Responsibilities:

• To promote AEON products to customers.
• To achieve daily, weekly and monthly sales target.
• To provide excellent customer service.
• To achieve individual target as well as team target.
• Telemarketing duties are performed accurately and on time.
• To represent company in a positive and professional manner.
• To work with all personnel and outside contacts to satisfy clients and achieve company goals.
• To identify areas of improvement in the company and assist in creating and implementing solutions.

Requirements:

• Minimum SPM/STPM/Diploma/ Degree in any related field.
• Good team building and interpersonal skills, analytical and problem solving skills with the ability to communicate with people at all levels.
• Customer-focused and bottom line performance-driven personality.
• Strong command of English and the ability to speak other languages / dialects will be an added advantage.
• Pleasant personality and able to work with minimum supervision and independently.
• Individual with high commitment, hard Working & able to work under pressure.
• Doesn’t mind working long hours, flexible working hour and working during Weekend and/or Holidays.
• No experience are required as intensive training will be provided. Nevertheless, experience in telesales/telemarketing will be added advantage
• Fresh graduates are encouraged to apply

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

 Key Responsibilities:

• Review and process new driver applications, ensuring all required documents meet company standards.
• Verify documentation provided by drivers and update our system with new vehicle details promptly.
• Ensure all vehicles are adequately insured by coordinating with drivers, processing renewals and updates in a timely manner.
• Authenticate driving and vocational licenses provided by drivers, conducting necessary checks in collaboration with relevant authorities.
• Maintain adherence to Singapore regulations and company policies, staying updated on changes affecting driver qualifications and vehicle requirements.
• Maintain detailed records of compliance activities, audits, and corrective actions taken, ensuring documentation is up-to-date and accessible for regulatory inspections.

Job Requirements

• Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent qualification in any field.
• Preferably possess backend support working experience, with a minimum of 1 year in a related role.
• Open to both fresh graduates and experienced applicants; entry-level discussions are possible based on previous experience.
• Previous experience in backend support, customer service, or related roles is highly preferred.
• Proficiency in English and Malay, both spoken and written; Mandarin proficiency is an added advantage.
• Demonstrate a strong attention to detail and accuracy in processing documents and data.
• Possess excellent communication and interpersonal skills.
• Ability to work both independently and collaboratively within a fast-paced environment.
• Proficient in Microsoft Office Suite and other relevant software applications.
• Familiarity with Singapore regulations pertaining to driver qualifications and vehicle requirements is considered advantageous.

Position Overview:

We are seeking a motivated and enthusiastic Lead Acquisition Specialist to join our dynamic team. In this role, you'll take the lead in connecting with potential customers via phone, showcasing our outstanding products/services, and employing your persuasive communication skills to ignite sales success. You'll be the driving force behind our sales endeavors, initiating conversations with potential customers, highlighting our impressive array of offerings, and leveraging your communication finesse to achieve thriving sales results.

Language Requirements:

The ideal candidate should be fluent in both English (Primary) and Mandarin to effectively communicate with a diverse customer base.

Working Hours:

The working schedule for this role is Monday to Friday, with the exception of Singapore public holidays. The operational hours are from 9:00 am to 6:00 pm.

Note: The working hours is subject to change based on business needs

Key Responsibilities:

• Conduct outbound calls to potential customers in order to introduce our products/services and generate sales opportunities.
• Utilize persuasive communication skills to engage prospects, address their inquiries, and handle objections effectively.
• Maintain accurate and up-to-date records of all interactions and sales leads in the company's CRM system.
• Meet or exceed daily/weekly/monthly sales targets and KPIs set by the management.
• Collaborate with the sales team to ensure a seamless customer experience from initial contact to purchase.
• Stay informed about the latest product/service features and updates to provide customers with relevant information.
• Develop a strong understanding of the company's offerings to address customer needs and tailor sales pitches accordingly.
• Provide exceptional customer service to build and maintain lasting relationships with clients.
• Participate in regular training sessions to enhance selling techniques and product knowledge.
• Contribute to team meetings and share insights to improve campaign performance.

Qualifications and Skills:

• Minimum SPM
• Proven experience in telesales or telemarketing, preferably in an outbound campaign setting.
• Excellent communication skills in English and Mandarin.
• Strong negotiation and persuasive abilities to convert prospects into customers.
• Goal-oriented mindset with a track record of meeting or exceeding sales targets.
• Proficiency in using CRM software and other sales tools is an advantage.
• Ability to work independently and as part of a team in a fast-paced environment.
• Adaptability to handle rejections and maintain a positive attitude during sales interactions.
• Good time management skills to prioritize tasks and maximize productivity.

Note: The above job description is subject to change based on the business needs and requirements.

Job Brief:

The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the product. This position will be part of Customer Service, which handles inquiries from Singapore sellers and buyers via various channels (voice, email, online chats, case management, etc). The role reports directly to the Team Leader of Customer Service.

Job Responsibilities:

• Primarily act as the interface between buyer and seller via various contact channels, email, online chats, case management, etc.
• Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction.
• Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or Salesforce.
• Primarily handle escalations related to service recovery cases via emails.
• This position is expected to provide First Contact Resolution (FCR) according to standard operating procedures. In the event of non-FCR, you are expected to follow up and respond to users via email and social media on a timely manner
• Manning of respective escalation queues and backlogs focusing on such as Logistics, Payments and Cross Border etc
• To meet Key Performance Indicators (KPI)
• To record case details in Customer Relationship Management (CRM)
• Communicate effectively by providing accurate information to the users, external partners and stake holders
• Provide an effective solution for customer disputes issue
• Assume additional responsibilities as assigned
• Communicate effectively with team members
• To take on ad-hoc projects/assignments
• Undertake any other duties as and when assigned by Management.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma, Bachelor Degree or equivalent in any field
• Preferably Executive specializing in Customer Service or equivalent
• Preferably at least 1 year of related working experience in a Contact Centre
• Experience in managing Live chats, emails
• Both fresh graduates and experienced applicants are welcome (we can discuss the entry-level based on your previous experience)
• Strong communication skills in email, face-to-face conversation and messenger discussion
• Good communication skills in English and Malay, both spoken and written. Mandarin is an added advantage
• Business writing skill is mandatory
• Good typing skill
• Strong logical thinking and problem-solving skills at all times
• Able to work independently in a fast-paced environment
• Good team player, positive attitude and eager to learn
• Fast learner and able to adapt to changes
• Ability to multi-task, prioritize and manage time effectively
• Demonstrate teamwork all the time
• Willing to work on (24/7) shift, 5 days weekly

Responsibilities:

• Process all facility repair work request that come through the call center.
• Answer service requests and track, monitor and report on the status of all maintenance, repair work generated.
• Input and maintain data in the computerized maintenance management system.
• Update and input daily task sheets received from contractors.
• Contact suppliers for updates on work progress and advise customer of estimated resolution time.
• Collection, collation and maintenance of work document files and other data for the development of reports to evaluate responsiveness, cost effectiveness and efficiency of resources use.
• Administer the collection and collation of data for the reporting of historical and statistical performance.
• Coordinating work requests with contractors and subcontractors.
• Comply with all company policies and procedures including safety, health and environmental procedures.
• Ad hoc duties assigned by the immediate superior or Business Support Manager.
• Coordinate customer service activities at sites to provide consistent support and service, input information into and maintain the computerized maintenance management system database.

Requirements:

• Minimum Diploma or equivalent.
• Minimum 2 years customer service experience in a facilities maintenance environment.
• Pleasant and friendly mannerism, a sound knowledge of telephone etiquette.
• Basic computer knowledge/technological skills- the person should be adept in using Microsoft ( Words , Excel and Power Points ) and also email features ( Lotus Notes).
• Good verbal and oral communication skills - English and Malay language is a must where Cantonese will be added advantage.
• Ability to comprehend, capture as well as interpret basic customer information.
• Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments.
• Ability to work well as part of a team - to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed.