**Job Title: General Manager - Pilates/Yoga Studios**
**Overview:**
We are seeking a highly motivated and experienced General Manager to oversee the day-to-day operations of our Pilates/Yoga studio including teaching of Pilates/Yoga Classes. The ideal candidate will have strong leadership skills, exceptional organizational abilities, and a passion for promoting health and wellness within our community. As the General Manager, you will be responsible for managing staff, ensuring excellent customer service, driving business growth, and maintaining the studio's high standards of excellence as well as teaching Pilates/Yoga classes.
**Key Responsibilities:**
1. **Leadership and Management:**
- Provide strong leadership to the studio team, including Pilates/Yoga instructors, administrative staff.
- Develop and implement effective strategies to achieve studio goals and objectives.
- Conduct regular staff meetings, trainings, and performance evaluations to foster a positive and productive work environment.
- Delegate tasks and responsibilities as needed to ensure smooth operations.
- Drive sales targets
2. **Customer Service Excellence:**
- Ensure exceptional customer service delivery at all times, addressing any client concerns or inquiries promptly and professionally.
- Foster positive relationships with clients, encouraging feedback and implementing improvements based on client needs and preferences.
- Monitor client satisfaction levels and implement strategies to enhance the overall customer experience.
3. **Business Development:**
- Develop and implement marketing and promotional strategies to attract new clients and retain existing ones.
- Monitor studio performance metrics and financial targets, adjusting strategies as needed to ensure profitability and growth.
- Identify opportunities for business expansion and develop plans to capitalize on them.
4. **Operations Management:**
- Oversee all aspects of studio operations, including scheduling, inventory management, and facility and machine maintenance.
- Ensure compliance with health and safety regulations and industry standards.
- Manage vendor relationships and negotiate contracts as needed to support studio operations.
5. **Community Engagement:**
- Act as a brand ambassador for the studio, representing its values and mission within the community.
- Develop partnerships and collaborations with local businesses, organizations, and influencers to promote the studio and its services.
- Organize and participate in community events, workshops, and fundraisers to enhance the studio's visibility and reputation.
**Qualifications:**
- Bachelor's degree in Business Administration, Hospitality Management, Bachelor in Fitness Related field, or a related field (preferred).
- Previous experience in a managerial role within the fitness or wellness industry but not necessary.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills.
- Proven track record of achieving business objectives and driving revenue growth.
- Knowledge of Pilates/Yoga principles and practices (preferred).
- Proficiency in business software applications, including scheduling and accounting systems.
**Benefits:**
- Competitive salary commensurate with experience.
- Opportunities for professional development and advancement.
- Dynamic and supportive work environment.
If you are passionate about health, wellness, and providing exceptional customer experiences, we invite you to join our team as the General Manager of our Pilates/Yoga studio. Please submit your resume and cover letter detailing your qualifications and relevant experience.
