Total 1,204 Manager job vacancies in Bandar Bukit Tinggi

Shop Operations

• Manage and ensure smooth operation within the shop.
• Manage transactions with customers' order using cash / Point-of-Sales(POS) systems.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude towards customers at all times.
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage.
• Ensure product wasteage is controlled to meet the product's gross profit target.
• Drive sales performance through upselling and cost control.
• Monitor and control the supply levels
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out(FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Ensure smooth operations during opening, mid and closing shifts.
• Uphold the quality control in food and beverage products sold in the shop.
• Ensure shops comply with all necessary hygiene, health and safety, and licensing requirements.
• Ensure compliance with the rules and regulations of the company, safety & health standards as well as quality standards.
• Ensure the clean and tidy within the shop, not only dining area but also inside the kitchen area.

Service Delivery Manager

As a Service Delivery Manager, you are responsible for making sure that services are being seamlessly delivered to the clients. You are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets. You play a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.

Role and Responsibilities

• Monitoring and managing desktop support, IT services desk, and VIP support functions to ensure optimal service
• Maintaining high-performance levels for service-related processes, and implementing improvement activities wherever necessary
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analysing third-party as well as internal processes, and creating strategies for service delivery optimisation
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Providing accurate and regular reports to the management on the performance of the service delivery
• Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments
• Collaborating with technical design teams to set standards for software, hardware, and security

Qualification and Requirements

• Experience in dealing with third-party-provided services
• Operational ability in a diverse, large-scale environment
• In-depth knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Mastery of ITIL principles
• Expertise in people management and leadership
• Strong organizational skills
• Ability to manage and prioritize tasks efficiently
• Solid resource planning and problem-solving skills
• Readiness to demonstrate a proactive attitude
• Excellent verbal and written communication skills

Wiz Technologies is looking for Operations Manager to oversee and coordinate our organisation’s operations.

Role and Responsibilities

• Oversee the daily operations to ensure the functionality, availability, and security of IT systems, data, backups, and communications; troubleshoot and remediate issues that arise
• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments
• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies
• Ensure data is handled, transferred or processed according to legal and company guidelines

Qualification and Requirements

• Bachelor’s degree from an accredited college or university with a major in Information Technology, Computer Science or a related field
• At least 5 years of relevant professional experience in the IT field
• Strong technical knowledge of network and server operating system
• Experience in budgeting and forecasting
• Excellent communication skills
• Leadership and organizational skills
• Problem-solving aptitude

Roles and Responsibilities

• Applies expert knowledge of information technology and associated leading-edge solutions and strategies related to the client’s business to attain business.
• Develops accordingly a long-term business relationship with the client’s executive management and key decision-makers providing total solutions to the client’s business needs.
• Identifies opportunities and develops solutions.
• Manages and monitors opportunities through sales cycles and tracks them through a forecasting process.
• Understanding their pain points and mitigate the challenges by focusing on the best possible way to move to SAP Business One.
• Actively seek out new sales opportunities through cold calling, canvassing, networking and social media.
• Prepare and deliver appropriate presentations and demonstrations on Company SAP Business One related products and services.
• Maintaining accurate customer records and maximizing returns from existing contracts.
• Setup meetings with potential customers to understand pain points for sharing with the internal team.
• Forecasts tactical and strategic business opportunities.

Qualifications and Education Requirements

• Diploma/ Degree in computing studies, business, or other related fields.
• Minimum 3 to 5 years of experience in develop business opportunities and sales pipeline for business applications and SAP Business One solutions.
• Good knowledge of competitor products such as Oracle, Netsuite, Microsoft Dynamics.
• Proven ability to precisely manage and forecast a complex sales process.
• Strong interpersonal skills; can quickly build rapport and deliver compelling, persuasive arguments to an executive-level audience.
• Excellent verbal and written communication skills.
• Able to work under pressure.
• Able to work as a team preferred.

Job Description

Responsibilities:

• Handle checking-in and checking-out of guests.
• Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience
• Supervise, monitor and evaluate the service standards provided by the Guest Services team
• Communicate actively and closely with the team to ensure follow ups are carried out promptly and resolved smoothly.
• Attend to guests’ needs and enquiries.

Requirements:

• Candidate with at least a Diploma or equivalent qualifications.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably supervisory experience in Customer Service or equivalent
• Good interpersonal skills and positive working attitudes
• Service oriented and able to display passion, energy and professionalism in their duties
• Resilient, proactive and ability to work independently under minimal supervision and in a team
• Perform 2-rotating shifts and able to work on weekends and public holidays
• Candidates with servicing experience are also welcomed to apply.
• Uniform and Staff duty meal will be provided

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

We are seeking an experienced and dynamic Marketing Manager to lead marketing efforts for two of our restaurants and food retail businesses – gourmet retail and bistro Culina at COMO Dempsey, as well as leading retailer of organic and natural products SuperNature.

This role will be responsible for developing and executing marketing strategies that increase customer engagement, drive revenue, and promote brand awareness. The ideal candidate will have a proven track record of success in marketing management, with experience in the food and beverage industry, and is versatile in communicating compelling key messages suited for each business. One who holds an avid interest in gourmet produce and fine wines, and values healthful ways of living and eating, will stand out amongst applicants for this role.

The marketing manager will report to the group director for marketing, manage a member within the marketing team, and will have a shared team of content writers and designers as resources.

Key Overall Responsibilities:

• Develop and execute an all-rounded effective annual marketing plan and budget according to the business goals and objectives – for in-store retail business, e-commerce, and restaurant/café/bistro. Key objectives such as customer acquisition and retention, increase in average spend of customers, development of brand awareness, increasing brand equity, must be included.
• Stay up-to-date with industry trends and best practices, and conduct market research and analysis to identify opportunities that may be aligned with the development of our brands, and apply them to our marketing efforts.
• Strategise and execute partnerships, events/workshops to increase customer engagement. These should be tailored to the business needs and brand image.
• Work together with the design and editorial team to conceptualize and implement compelling marketing visuals and communication tools – including advertising materials, menus, in-store visuals, digital communications such as EDMs and social media assets, etc.
• Collaborate with internal teams and stakeholders, including operations and finance, to ensure that all marketing initiatives align with overall business objectives.
• Manage and monitor budgets, ensuring that all marketing initiatives are cost-effective and within budget constraints.
• Develop and maintain relationships with KOLs, media partners, vendors, and agencies
• Regularly monitor and report on the effectiveness of marketing initiatives and outreach, using relevant data to inform future strategies and tactics.
• Engage in regular market intelligence gathering & conduct annual competitor analysis.
• Manage and maintain an effective working routine and structure with the marketing team – provide guidance, support, and feedback as needed to direct reports; provide regular updates with direct manager and stakeholders.

Qualifications:

• Diploma or Bachelor's degree in marketing, business administration, or related field
• Minimum of 5 years of experience in marketing in F&B industry
• Strong knowledge of digital marketing strategies and tools
• Has experience in marketing e-commerce platforms
• Excellent communication, presentation, and interpersonal skills
• Strong analytical and strategic thinking skills with commercial-driven objectives
• Ability to work independently, and also be a team player
• Proven track record of developing and implementing successful marketing campaigns
• Experience managing budgets and measuring ROI
• Experience with graphic design and content creation is a plus

The salary for this position will be competitive and commensurate with experience. Only shortlisted candidate will be notified for interview.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

We are committed to a high-performance culture that emphasises empowerment, quality, continuous improvement and learning. This position reports to the General Manager.

Roles and Responsibilities

• Applies expert knowledge of information technology and associated leading-edge solutions and strategies related to the client’s business to attain business.
• Develops accordingly a long-term business relationship with the client’s executive management and key decision-makers providing total solutions to the client’s business needs.
• Identifies opportunities and develops solutions
• Manages and monitors opportunities through sales cycles and tracks them through a forecasting process.
• Works with solution architects and consultants to ensure that appropriate quantity and quality of technical and services resources are deployed and the solution can be delivered profitably and successfully.
• Actively seek out new sales opportunities through cold calling, canvassing, networking and social media.
• Prepare and deliver appropriate presentations and demonstrations on Company products and services.
• Maintaining accurate customer records and maximizing returns from existing contracts
• Setup meetings with potential customers to understand pain points for sharing with the internal team.
• Forecasts tactical and strategic business opportunities

Qualifications and Education Requirements

• Minimum 3 to 5 years experience in Sales for IT Infrastructure, Cloud and/or SaaS.
• Proven ability to precisely manage and forecast a complex sales process.
• Strong interpersonal skills; can quickly build rapport and deliver compelling, persuasive arguments to an executive-level audience.
• Excellent verbal and written communication skills.
• Able to work under pressure
• Able to work as a team preferred
• We welcome fresh graduate and career converter who has strong interest in technology sales as career

Marketing Manager

The ideal candidate will have a strong track record in leading successful marketing campaigns, has the ability to think analytically and creatively, and capable of being focused and disciplined. You will work closely with Management to formulate and create the Company's overall marketing strategy and plan. You will lead and manage marketing campaign creation and execution.

Job Description

• Help create and promote the overall brand identity of the company
• Effectively execute the marketing and communication activities according to the Company's marketing plan
• Effectively execute and manage the Company's Digital Marketing platforms
• Effective manage the Company's Marketing Performance Analytics and initiate performance improvement plans
• Prepare and manage marketing plan for product, service, idea or event
• Develop and coordinate promotional as well as collateral materials like brochures, videos, binders etc.
• Analysing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Drive customer acquisition through online marketing campaigns
• Provide marketing support for client development, pre-positioning and proposal support for priority pursuits
• Be client-facing and be accountable for deliverables to clients within agreed timeline
• Foster and manage positive customer relationships
• Oversee and prepare marketing budgets

Requirements

• Bachelor’s degree in marketing, business administration, or related field
• Minimum 5 years of experience in marketing
• Extensive experience in sales, marketing, advertising, and brand management will be preferred
• Experience in website design and content development; experience in copywriting preferred
• Digital marketing/advertising expertise preferred
• Experience crafting spreadsheets and other data collection/presentation methods
• Extensive knowledge of current and relevant markets preferred
• Stellar written and oral communication skills

Event Planning and Coordination

• Assist to organize offline events and online webinars (e.g., exhibitions, workshops, competitions, social gatherings) through effective communication and collaboration with internal stakeholders and external vendors

Marketing Collateral and Brand Management

• Create, maintain, and update corporate marketing materials
• A great eye for design and the ability to generate new ideas for content creation
• Plan and develop marketing collateral, such as posters and brochures
• Organise photo/video shoots with photographer/videographer
• Develop templates ahead to post on website, social media, email and other mediums
• Create and develop other designs such as presentations, pitch decks, signages, and trade show collaterals, as needed
• Manage and maintain the brand architecture, guidelines and corporate identity to ensure consistency across all channels
• Educate and train teams in upholding the brand image and reputation

Digital Strategy (Website and Social Media) and Lead Management

• Grow the Company’s digital presence as part of the overall marketing strategy
• Develop and manage content calendars for social media platforms, creative production (including text, images, videos, etc.), and foster community engagement and growth
• Plan and execute digital campaigns and promotions
• Plan, execute and measure A/B tests
• Manage the company’s official website, execute SEO initiatives (with additional support), and ensure smooth lead generation and nurturing processes
• Measure and report performance, return on investments (ROI) of campaigns and identify trends and insights to optimise spend and performance

Client Relationships Management & Corporate Communication

• Utilize CRM systems to generate insightful reports
• Develop Email Direct Marketing (EDM) campaigns and disseminate company updates to strengthen client relationships and trust
• Develop marketing automation journeys and create personalised email content on CRM systems to drive engagement and return stays
• Analyse performance of marketing automation and email campaign performance
• Assist in crafting media releases, and monitor public sentiment to maintain a positive brand image

Regular Market Research

• Conduct in-depth market analysis to monitor industry and competitors trends, identify emerging opportunities, and enhance brand awareness among targeted demographics
• Present findings to the Management

Marketing Budget

• Assist to develop marketing budgets based on activity-sorted expenses
• Compare actual expenses to the budget and escalate to Management any issues or discrepancies

Administrative

• Assist in coffee-production related administrative matters and any ad-hoc matters assigned

Job Requirements

• Degree in Business Administration, Marketing, Communications or related field
• At least 2-3 years of working experience in the related field required (FMCG, F&B and Hospitality)
• Experience in organizing major events, particularly in the coffee industry
• Strong command of the English language and strong copywriting skills
• A good eye for design and creative thinking is essential
• A structured and organized process-driven individual with an eye for details
• Accountable, self-motivated, attentive to details, positive working attitude
• Good communication skills and able to work multi-task and independently in a fast-paced environment
• Proficient in MS Office suite
• Proficiency with Adobe Creative Suite or similar technologies (particularly Illustrator, InDesign, Photoshop)
• Proficient in web analytics tools and content management system is an advantage
• Knowledge of HTML, CSS and JavaScript is an advantage

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Objectives/Job Summary:

Oversee full spectrum of accounts and finance functions and its related processes and transactions, covering Monthly Management Accounts, Budgeting and forecasting, Accounts Receivable, Accounts Payable, bank transactions, cash flows management and treasury management.

Essential Functions/Responsibilities/Duties:

• Oversee full spectrum of monthly and annual accounts closing and audit
• Monitor and analyse the actual vs budget contract sum and costs incurred of various projects
• Perform project, costing and budget management including issuance of bank/insurance guarantee
• Review the accounts and finance functions of overseas entities
• Prepare value added financial reporting, Financial Planning & Analysis (“FP&A”), including budgeting and forecasting.
• Oversee full spectrum of Accounts Receivable, Accounts Payable and treasury functions
• Review suppliers and sub-contractors’ transactions, including payments (via trust receipt, cheque, Giro, letter of credit, petty cash etc), creditor reconciliations and verification of sub-contractors certification
• Review invoicing and collection from clients
• Manage operating cash flow and prepare cash flow forecast
• Lead a team of finance staff in compliance to accounting standards, GST regulations and Group internal control procedures, other relevant rules and regulations
• Assist in ERM & ERP implementation and enhancement, including improve workflows and processes based on best practices and automation
• Liaise with various internal parties such as Project Directors and Purchasing and external parties such as bankers, suppliers, sub-contractors and auditors
• Assist Directors in relation to work related field and any ad-hoc assignments

Job Specifications/Requirements:

• Degree in Business Studies/Accountancy and/or holder of professional accountancy qualifications
• Minimum 5 years of relevant working experience
• Good exposure and knowledge in finance, treasury, credit and banking functions
• Ability to prepare and analyse forecast, budget and financial reports
• Familiar with accounting standards, taxes, GST, best practices and other relevant rules and regulations
• Proficiency in MS Office knowledge
• Must possess positive attitude & mindset, “To Do” or “Can Do” mindset and willing to work as a team in helping each other
• Must possess excellent working and communication skills to interact effectively with business associates (suppliers, subcontractors, bankers etc)
• Good interpersonal skills to engage with all levels in the Group
• Willingness to work flexible schedule during peak period, able to meet timeline and work under pressure environment

Position title: Assistant Finance Manager – FP&A

Reports to: Director of Finance

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

I. Mission of the Department: The Finance department in WWF Singapore is to provide donors, stakeholders, and business partners with sound financial and internal control and governance in alignment with the Singapore Charities Act, Financial Reporting Standards, and WWF policies. We focus on efficient operating systems and processes, information, analysis, and business insights needed for informed decisions, and strong financial resources to support WWF’s priority conservation activities in Singapore and the rest of the global network.

II. Major Functions: Deliver timely and accurate financial information and business performance insights for the operations of fundraising and conservation activities of WWF Singapore. Provide strategic financial planning, oversight of project expenditures and revenue, and cash management to maximise the efficient and effective use of funds. Drive accountability, control and compliance, and risk awareness by a high-performing team of talented finance professionals based on trust and mutual support.

III. Major Duties and Responsibilities:

The incumbent should:

Analytics & Business Partnering

• Work with the FP&A Manager and business partners to use the right business performance management processes for performance tracking, variance analysis, and gap/risk identifications that help drive strategy to execution
• -Provide insights on the key metrics the business is trying to drive, and propose new possibilities or solutions to short-term business issues
• Business partner to conservation, communication, and marketing teams including budget control, income, cost, cash flow, and productivity analysis

Budgeting and Forecasting

• Work with the Finance Director and the Heads of Departments on high-level targets and assumptions to prepare and submit the department budgets
• Work with cross-functional counterparts to understand and challenge the components of forecasts to improve accuracy and quantify risks & opportunities
• Challenge business partners when budgets and forecasts are not delivering the business goals
• Forecast, monitor, and track project income utilisation and expenditures against budget, manage project cash flow, and identify funding needs

Process and Control

• Ensure effective department resource allocation through cost productivity analysis
• Implement best practice processes across the organisation to ensure consistency
• Review agreements from a financial perspective, including but not limited to accuracy of financial figures, alignment with WWF network standards/templates where applicable, budget and cash flow considerations, and completeness of supporting documents
• Constantly seek business process initiatives to improve overall productivity and thus achieve cost savings

Digital transformation support

• Work closely with IT and digital transformation project teams to ensure financial systems and data integration support the project’s goals
• Serve as a Finance subject matter expert for the digital transformation initiatives and participate in discussions on process, control and governance, as well as project performance management and user testing activities

IV. Profile:

Required Qualifications

• Degree in Business Administration, Accounting or Commercial
• At least 6 years of financial planning and business partnering experience within an international organization, multinational company or charity with complex donor requirements.

Required Skills and Competencies

• Good knowledge of financial and strategic planning and analysis
• Advanced skills in Microsoft Excel and data analysis
• Experience in Power BI, Microsoft Dynamics or Workday ERP would be an advantage
• Familiar with good business process improvement practices
• Business acumen, analytical mindset and ability to balance multiple priorities and multi-task
• Mature and comfortable to present and challenge senior management
• Excellent communication skills with spoken and written fluency in English
• Team player
• An interest in conservation
• Adheres to WWF’s values, which are: Courage, Integrity, Respect and Collaboration.

Working Relationships:

Internal - All departments in the organisation and within the WWF network

External – With outsourced corporate services company and auditors

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.