Total 9,065 Manager level Customer Service job vacancies

Position Summary :

This role is responsible for overall customer service function in Asia.

Role and Responsibilities

• Develop and implement Regional Customer Service strategy and People Development Plan including succession plans and/or organization changes to achieve department's sustainability and meet business needs.

• Develop CS management performance metrics to manage and lead the day-to-day Customer Service responsibilities including monitoring of all deliveries, month-end activities, cross-functional alignment, and communication.

• Maintain strong engagement with stakeholders to ensure conformance to order delivery, fulfilment

and customer satisfaction needed for business success.

• Regular engagement with Global Customer Service to maintain Global-Regional alignment.

• Manage back-orders and/or impact of supply interruptions on customers, provide timely updates and communications to customers by working together with internal and external stakeholders.

• Subject matter expert for all current and future systems and processes used in the Order-To-Cash

(OTC) and Master Data (MD) environment in APAC.

• Tracks key performance metrics, customer service performance data, and generates improvement

opportunities.

• To drive process improvements using data analytics and influence improvements across the

organization.

• Preparing and presenting monthly, quarterly, and annual reports of operations.

• Create a common framework and set of protocols for how we manage customers to support Sales.

• Responsible for Customer Service Team's actions to resolve any customer claims or complaints,

including processing customer returns or credit notes and follow up with logistics / quality for

resolution.

Job Requirements

• Bachelor’s degree in supply chain and or related field

• At least 8-10 years of relevant managerial working experience in a Manufacturing environment

• Knowledge of customer service, trade incoterms and customs procedures

• Knowledge of ERP system

• English -Excellent verbal and written communication skills for handling English speaking people

• Good Interpersonal, Communication, analytical and management skills

• A good team player and positive attitude

• Willing to take new challenges and make a difference.

• Willing to travel within Asia Pacific

Summary of Role

Manage full spectrum of finance functions including management & statutory reporting, audit, taxation, corporate secretarial, financial operations.

Key Accountabilities

Reporting

• Responsible for monthly, quarterly closing and management and statutory reporting
• Providing financial advice and proactive support to the management and business operation on all aspects of accounting and finance-related work tasks
• Working closely with the other departments to ensure the accuracy of data, smooth operations, and timely escalations of issues to the FD/CM/CEO.
• Analyze and communicate review of profit and loss accounts and balance sheet on monthly basis and accountable for the accuracy of the affiliate’s financial statements and follow up on open items and rectify any anomalies encountered.
• Maintain work flow process and finance related activities are as per internal policies and procedures established by the Group.
• Working closely with Shared Service in Manila to ensure the reliability and accuracy of the financial data for local GAAP and Group (iFRS) preparation and completeness on monthly statutory, management and consolidated reporting including P&L activity (management fees, fee splitting, cost allocation, reclasses etc), balance sheet activity (deferrals, accruals etc) including:

- P2P functions (bank reconciliation, P2P portal for suppliers invoices)

- O2C functions (review AR, bank reconciliation (AR), patient account & patient deposit, interco-billing)

- R2R functions (GST, Fixed Assets Management, Cash flow management, audit schedule)

Audit

• Liaise with auditor to ensure timely submission of statutory report and clarify any audit queries

Tax

• Liase with tax consultant for timely completion of tax filing
• Timely submission of quarterly GST report
• Liase with tax authority for any tax queries and clarification

Qualifications and Experience

• Degree in finance and accounting
• 3-5 years of relevant work experience in a business office department in any healthcare institution/company is preferred
• Independent, mature, customer-oriented, and a team player with strong multi-tasking ability
• Analytical, meticulous and good with numbers
• High energy and able to work in a fast-paced and dynamic environment
• Good interpersonal and communication skill
• Experience in Group Reporting, Tax and audit

Competencies

• Good communication skills
• Strong commitment to patient care
• Good command of English and a local language preferred
• Computer literate with knowledge of MS-Office especially for Excel and Powerpoint.
• SAP experience preferred

Manager (Recreation Programmes)

As our Manager (Recreation Programmes), you will report to Chief Executive / Deputy Chief Executive. This position involves overseeing the planning, organization, and execution of recreational programs that cater to the diverse interests and needs of our members and Public Service Officers promoting health, wellness, and lifestyle.

Responsibilities:

• To lead the department in organising a diverse of social programmes, events and activities to enhance the overall enjoyment and advantage of owning our Club membership and to increase the membership signup rate.
• Oversee the planning, promotion, execution, coordination and engagement of a wide diverse range of social programmes to interests the members to sign up for the events and activities.
• To develop and organise social events and activities that attract all demographic.
• To ensure the compliance to our Club rules and regulations and attain the KPIs for all social events and activities.
• Implement marketing and promotional strategies to increase the awareness and participation rate for all recreational programmes.
• Develop strong relationship with new and existing events/programmes partners, instructors, sponsors, and participants.
• Evaluates the effectiveness of all social programmes and through participation feedback, attendance, survey, financial analysis and optimise the resources and manpower.
• Continuously focus on improving members satisfaction of all social programmes to create member’s loyalty and deliver a positive event experience, from their sign up to the actual day.
• To forecast the event calendar for all social recreational programmes, and manage the Club's events microsite.
• Work closely with other departments and clubhouses to foster collaboration and synergy, ensuring smoother workflows and better outcomes for initiatives and projects.
• Prepare annual budgeting, quarterly and monthly reports for Management and Executive Committee.
• Perform other duties as assigned by the Chief Executive and Deputy Chief Executive.

Requirements:

• Min. Degree in Events/Hospitality and with managerial role of at least 5 years of relevant working experience in an event organizing
• Excellent communication and writing skills
• Able to plan and execute multiple events / activities to meet deadlines
• Able to work extended hours including weekends and public holidays when necessary

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Interested applicants please apply with your resume, last drawn, expected salary and notice period.

Salary: up to $4.5k

Job Duration: 1 year contract renewable
Working Days & Hours: Mon - Fri Office Hours
Location: Tanjong Pagar

• Take on the challenges of working closely with Management Corporations, Managing Agents and Building Consultants to ensure that the Company’s obligations under the Building Maintenance & Strata Management Act 2004 and Sale & Purchase Agreement are duly discharged.
• Take on the challenges of handing over completed residential homes and continuously building good rapport with the purchasers by managing and addressing their feedback concerning their homes.
• Working closely with the consultants, contractors and project management teams, you will ensure that rectification works are completed satisfactorily and promptly.

Job Requirements: Min Degree in Real Estate/Infrastructure and Project Management

Interested candidates, please submit your resume to: allylok@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg

Title: Business Development Manager (Individual Contributor role)

Remote: Anywhere in Japan

Line of Business: Sales, Player Support

Salary: Attractive base salary + Bonus / Incentives

Overview
PTW Japan is looking for a Business Development Manager to develop relationships and grow new business revenue within the video games industry, specifically Player Support in Japan. This individual will be a dynamic and highly motivated sales individual, who will create and cultivate and build long term relationships with new Video Games clients, close new business, liaise with decision makers, negotiate service contracts and manage client relationships.
This position is perfect for an engaging, personable, enthusiastic and results-orientated individual, with a passion for video games and helping developers through post and pre-production services. Growth will be driven through growing and managing relationships with a dedicated client base through creative solutions matching to developers needs. The successful candidate will have a track record of exceeding KPI’s through growing relationships.

What you’ll be doing

• Generating new business / large video game business across Japan, focusing on player/customer support and community management solutions.
• Creating a client base through content lead outreach campaigns and develop and execute contact strategies including cold calling, social and business networking.
• Developing a partnerships strategy in partnership with other key stakeholders in the business and attending client meetings, presentations, trade shows, etc.
• Managing the full sales cycle from prospecting to closing and working collaboratively with the delivery teams to creative effective solutions for each new client.
• Identify new prospective clients, and develop and execute sales development strategies for these and develop net-new business sales to agreed sales targets
• Qualify all sales leads, provide value/benefit assessments, and generate plans to close, and work with the service delivery teams to create quotations for new and existing customers.
• Act as Key Account Manager for selected clients, managing the relationship with the client, review meetings and participating in the communications with the client and handing over to our Client Partnership Management team

What we’re looking for

• Experience selling customer services, outsourcing services, or adjacent services - ideally player support, community, and related tech products and services to different stakeholders at all levels of target organizations
• Knowledge of Player/Customer Support Management either within business development, account management or operations with a large network of Player Support contacts in the gaming industry.
• Refined communication skills across all communication channels with the proven ability to work largely unaided in detecting, qualifying, and closing new business.
• Excellent problem-solving, analytical skills with strong experience with spreadsheets, word processing, and sales CRM tools.
• Native Japanese
• Effective time management and must be comfortable working at senior executive contact levels.
• Must be self-motivated and able to operate in a remote environment whilst traveling when required.
• Must have dedicated workspace if working from home.
• Experience managing a revenue pipeline with excellent presentation, communication, and interpersonal skills.
• Ability to forecast opportunities, be self-motivated, organized, with a passion for gaming.
• A network of gaming industry contacts would be valuable.
• An organized individual with a passion for gaming is advantageous.

• Working with people creating cutting edge interactive entertainment
• OTE with % based commission package
• Video games focused environment
• The opportunity to work with video games pioneers creating cutting edge interactive entertainment

Who we are

PTW is a provider of services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 42 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

Roles & Responsibilities

Reporting to the Centre Director on administration matters, this role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Able to teach primary school subjects will be an advantage

JOB SUMMARY

The purpose of the role is to

· Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Personal Clients segment

Implementation and oversight of the below individual responsibilities:

· To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

· To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

· In consultation with the branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals

· To participate in marketing and promotional activities for customer acquisition.

· To source and call on individual prospects

· To provide quality, efficient after-sales services

· To manage anti-attrition and retention of clients

· To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

· To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

· To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

· To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

RESPONSIBILITIES

Strategy

Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Business

· Responsibilities related to the delivery of business and/or financial objectives.

Processes

· Reference the processes for which the Role Holder is responsible, as per the Operational Risk Framework definition of first / second line.

People & Talent

· Responsibilities that are related to the development and implementation of a strategy, for example, Awareness and understanding of the Group’s business strategy and model appropriate to the role.

Risk Management

· Responsibilities relating to identifying, assessing, monitoring, controlling and mitigating risks to the Group, as well as an awareness and understanding of the main risks facing the Group and the role the individual plays in managing them.

Governance

· Responsibilities relating to the direction, planning, structure, frameworks (e.g. processes and policies) and oversight.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Branch Manager, Business Manager, Product Mgr and etc.

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

· RNF and CFMAS

· 1 year of sales and relationship management experience

Role Specific Technical Competencies

· Client Acquisition Experience

· Account Management Experience

· Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Bolton Clarke Group  one of Australias largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.  Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
Our residential aged care communities are supported by specialised teams who care deeply about our residents individual needs. Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance.
We are actively seeking an experienced Clinical Manager to join our team working across Monday to Friday on a permanent full-time basis.
Reporting to our Residential Manager you will be responsible for ensuring consistently a high quality of care is provided to our residents, to facilitate and support their continued enjoyment of
... Click here to view more detail / apply for Care Manager

The Head of Onboarding and Business Support will focus on achieving and maintaining optimal operational efficiency. This function develops, implement, and maintain effective operating processes; Quality Assurance (QA) program and Workforce Management (WFM).

In partnership with Operations Client Services team, HR, Finance, and other business partners, this role will create processes that will enable business leaders to define and align to the strategic objectives, develop actionable plans, forecast hiring demand, assess talent supply and capacity, and create reports on operational metrics to drive business decisions.

Functional Areas and Responsibilities: 

• Review effectiveness processes and drive efficiencies.
• Oversee the quality assurance functions to support the Client Services team to drive operational excellence.
• Work closely with the Client Delivery Directors in carrying out the business strategies.
• Administer smooth transition & implementation of non-conventional services from new and/or existing clients
• Align the execution of continuous improvement, automation, and/or efficiency projects to the Operations Client Services team
• Drive the strategic direction of workforce planning and capacity management, staff solutions strategy, and geographic diversification.
• Lead the end-to-end cycle of workforce planning from collection during annual planning to tracking and governance throughout the plan year.
• Partner with Talent Acquisition and HR teams on workforce planning system, and process to ensure ongoing engagement with business leaders.
• Support Sales Team/ Onboarding team with models and guideline for evaluating new business/ migration workforce requirements.
• Regular reviews on the completeness and accuracy of reporting dashboards including KPI ratios (productivity, quality, resource planning and other business metrics)
• Analyse and report KPI and operational updates to ensure Business has clear understanding on the operational performance
• Execute timely analysis while managing multiple competing priorities. Ability to collaborate with multiple stakeholders as well as work independently
• Strong communication skills with ability to present information simply and cohesively to different levels of business partners.

Other

• Support the department as required within the confines of the role.
• Undertake any additional reasonable duties as required by the Firm.

Responsibilities

• Develop trusted advisor relationships with assigned customers, advocating on their behalf with internal functional partners as needed
• Drive product adoption and usage of insightsoftware products and solutions to retain and grow revenue 
• Craft effective strategies for customer retention, negotiate and secure renewal agreements, and facilitate the expansion of the use of our solutions within your customer base.  
• Organize and execute and communication strategy for assigned customers, including emails, one on one meetings, monthly update calls and quarterly business reviews focus on overall customer health and adoption statistics, product reviews, and contractual status checks.
• Forecast and track key account metrics (e.g. quarterly retention and growth results and annual forecasts) and clearly communicate progress to internal stakeholders
• Manage customer relationships and escalations, including high severity requests, with a focus on solving business problems and deriving customer value from insightsoftware’s solutions
• Drive a seamless customer experience by working cross-functionally with our product and services team to ensure each new customer can quickly adopt and gain value from our solutions
• Lead one or more special projects to enhance Customer Success goals and processes
• Participate in cross-functional reviews of product lines
• Train and mentor on-demand talent
• Other duties as assigned

 

Achievements/ Goals

• Complete Onboarding process (90 Days)
• Assume responsibilities of management of customer portfolio
• Complete renewal process for portfolio
• Engage customer in COR and regular communication cadence
• Participate in cross functional meetings.

 

 

Are you passionate about making a difference? Do you love leading and being part of a team? You may have what it takes to join our amazing team!
Our  Customer Solutions Assistant Team Leaders are passionate, enthusiastic and driven, with a genuine love of people and technology. Working in one of the worlds largest Telecommunications companies, we aim to open all sorts of possibilities not only for our customers, but for our people too.
In this role, youll partner with a store manager in leading the store daily, from assisting with merchandising and product launches to helping others meet and exceed sales objectives. You wont be in this alone we offer amazing training experiences that will set you up for leadership success. Youll gain valuable experience coaching and encouraging your team to give our customers personal experiences that count. You will need to have availability across 5 ... Click here to view more detail / apply for Customer Solutions Assistant Team Leader ? Full Time ? South Port

Customer Service Team Leader
Apply now Job no: 494283 Work type: Full Time Location: Eagle Farm Categories: Customer Service


Full time position based in Eagle Farm, QLD
Step up to a manager role for a senior customer service professional
Opportunity to make a real impact by building and bringing together a team

WHY BUNZL?
As one of the worlds largest providers of distribution and outsourcing services across the Facilities Management, Food Processing, Industrial Safety, Hospitality and Specialist Healthcare sectors, the opportunities we provide our global team of some 21,000 talented people is endless. Ours is a culture of bringing out the best in people. And we do this with a strong entrepreneurial spirit, a firm commitment to training and development, and dedicated leaders who believe that every day is a

... Click here to view more detail / apply for Customer Service Team Leader

Acorn Education are hiring a Children’s Residential Deputy Manager in the Shropshire region!

Role: Deputy Manager on Shift

Salary: Up to £30,000.00 per annum

Hours: Full Time, Permanent (2 days on, 4 days off, with the possibility of working an additional day in month to meet contracted hours)

Location: Shrewsbury, Shropshire

Essential: A Full UK Driving Licence and the Right to Work in the UK

How we reward you

We want our occupants to have the best support possible, and therefore you’ll receive an exceptional rewards package including:

Salary: Up to £30,000.00 per annum
Sleep-ins paid at £45 per night
Life Assurance
Pension scheme with options to increase your contributions
Earn £1000 by referring a friend
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And market leading benefits offered through our Flexible Benefits Platform Vista that enable you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad, to use at high street stores, events, cinemas, restaurants and more!
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
The Opportunity

Our next Deputy Manager will be someone who has:

Mandatory: Level 3 or above Diploma in Residential Childcare
Experience of working in a residential setting
Working knowledge of relevant legislation such as Children’s Act and Quality Care Standards
Experience of leading and motivating teams
Ability to effectively train individuals and groups
As Deputy Manager some of your duties will be:

Supervise care staff and take charge of the Home/s in absence of the Registered Manager
Keep up to date with regulation requirements and assist the Registered Manager with the implementation, evaluation and review of the Statement of Purpose as and when required
Raising awareness of Company policies and procedures and standards set by the Regulatory Body to staff members
Provide regular supervision and annual appraisals in accordance with company policies and standards set by the Regulatory Body
Participate in team meetings, supervisions and annual reviews in accordance with Company policy
The Location

Acorn Education are recruiting a Deputy Manager to join our Social, Emotional and Behavioural Difficulties (SEBD) team in Shrewsbury.

Working with our young people at Little Dinthill Cottage in Shrewsbury, Shropshire you’ll be part of a team supporting 3 children between the ages of 11 to 15 years, to develop the life skills and enjoy the life experiences they need to have bright futures.

The accommodation is based in the Shrewsbury area, and are within commutable distance from Nantwich, Whitchurch, Telford, Shifnal and surrounding area.

At Acorn Education, we support young people to take those early steps. Through our schools and accommodations we tailor our support to each individual, empowering them and their families to enjoy fulfilling, rewarding lives.

Our vision is simple yet powerful: to build incredible futures for vulnerable young people and adults in the UK by empowering them to be happy and make their way in the world.

How to Apply
1. Click Apply and follow the on-screen instructions
2. Visit our website at www.outcomesfirstgroup.co.uk/jobs/ where you can sort all of our live vacancies to find one that is most relevant to you - Search by Role, Location or even distance to your own home to find your perfect job!

Acorn Education is part of Outcomes First Group. We are committed to the safeguarding and promoting the welfare of young people and adults. All successful applicants will be subject to a free fully Enhanced DBS and reimbursement of the Update Service Fee.

The successful candidate should be required to manage demand and capacity for 2ww pts across the specialties. They will be responsible for generating capacity for backlog pts, covering red theatre sessions and rota generation across specialties Please see the attached Job Description and Person Specification for full details on what this role entails.

Please view the job description for detailed responsibilities. Newton Ward currently supports all wards across the Sefton, Liverpool and Kirkby footprint and of recent now provides psychiatric intensive care services to the whole of the Mental Health Division. Newton Ward is 12 bedded mixed ward based at Clock View Hospital that provides short-term intensive assessment, treatment, and support to service users, who are experiencing a mental health crisis, and often present with a variety of complex mental health needs. To maximise service user recovery, the team works in a trauma informed way. Our aim is to work in the least restrictive way as possible whilst maintaining patient safety. Upon joining our team, we will ensure that you undergo both mandatory and bespoke training, to fully equip you with the skills required to work within our psychiatric intensive care environment.