Total 13,672 Customer Service job vacancies

Job Scope:

• Perform clinical and administrative duties
• Schedule patient appointments and registration
• Assist in managing smooth and efficient clinic operations
• Responsible for planning and maintaining clinical & service quality
• Registration of patients and provide customer service
• Process prescription accurately and dispensing of medicines
• Process of billing transactions under different government schemes
• Manage inventory and replenish of medicines and consumable items
• Operate Clinic Management System

Job Requirements:

• Singaporeans Only
• At least 1 year of working experience
• Good patient care and service attributes
• Interested in Paediatric

Check Aber Care Website for more details.

Interested applicants may email your updated resume to career@abercare.sg.

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Job Description:

• Interpret Business Requirements – Work with project stakeholders to translate their requirements, by using your hospitality knowledge, into something that can be built by IT. A key skill needed in this part of the process is the analyst's ability to distill the differing messages and needs of project stakeholders into a single, consistent vision

• Lead Requirements Process – This includes eliciting, documenting, and validating requirements using interviews, document analysis, requirements workshops, business process descriptions and workflow analysis. Property based experience will be critical to represent a property operations viewpoint and ensure all scenarios are identified and covered by the requirements.

• Translate Technical Issues – Break down technical and architectural complexities so that project stakeholders can easily understand any issues that arise.

• Test and Validate – Work with project stakeholders to validate their requirements and be a liaison between project stakeholders during the Testing phases of projects.

• Function as the liaison between the business units, technology teams (including Micros) and support teams to manage functional updates to the Opera PMS.

• Facilitate requirements meetings with business and technology teams.

• Assist in identifying improvements/make recommendations to our business and systems processes related to the Opera PMS.

• Distinguish user requests from their underlying true needs.

• Drive and challenge users, with your hospitality and Opera PMS knowledge, on their assumptions of how they will successfully execute their projects.

• Ability to influence a diverse group of team members and subject matter experts.

• Gather/analyze/document requirements, leading to the development of a business solution.

• Lead requirement reviews with external vendors and Quality Assurance Teams.

• Provide Support for Oracle Opera application for hotel industry.

• Assist users with Application integrations and interfacing to other BackOffice applications such as (but not limited to) Call Accounting, eHousekeeping (Knowcross), Room Lock (Visionline), and Delphi.

Job Requirements

• Bachelor's Degree or equivalent Hotel Management experience is required.

• Minimum 3-5 years of Hotel Operational experience, preferably using Opera Property Management System (PMS). Front Office / Guest Services or similar experience highly desired.

• In-depth, hands on understanding of reservation, rate management, and group block functionalities.

• Good understanding of Hotel inter-departmental interactions.

• Excellent verbal and written communication skills.

• Ability to work with team members and stakeholders at all levels, in a positive and team-affirming manner.

• Attentive to detail and follow through.

• Ability to execute in a timely and accurate manner.

• Strong self-management skills, including the ability to manage time and workload against priorities and objectives.

• Strong organizational skills.

• Fluent in English.

Interested candidate, please send your detailed resume in MS Word format to resume@goldtechHRs.com

Responsibilities:

• Provide technical support to the clients.
• Lead and supervise a team of technicians and/ or engineers in the installation, maintenance, and troubleshooting.
• Collaborate with clients to understand their requirements and provide customized solutions.
• Conduct site surveys and assessments.
• Ensure compliance with industry standards and regulations.
• Provide technical support and guidance to clients and internal teams.
• Follow up maintenance contract and ensure work completion on time.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Electrical, Electronics Engineering or equivalent.
• At least 3 – 5 years of relevant experience in DC system or UPS industry.
• Ability to start work within short notice is advantageous.

Interested candidates who wish to apply for the advertised position, please send in your resume to cv@AcceoA.com.

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Zenith Infotech (S) is a Tech Recruitment firm, 27 years now supporting our clients from the government agencies and also reputable corporate companies.

Currenlty, we are assisting one of our clients to look out for Service Delivery Operations Lead, 12 months contract, renewable.

Job Scope :

• As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
• Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
• You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery
• Excellence with advanced proficiency in each. Oversee the day-to-day operations of the service delivery team
• Ensure timely delivery of services and maintain high levels of customer satisfaction
• Manage the team's performance and provide guidance and support as needed
• Collaborate with other teams to ensure seamless integration of service delivery solutions

Job Description
The Customer Experience Associate will be part of the operations team to provide world class customer support to the buyers and sellers of the platform. You will be in one of our fast growing new business unit in the luxury category.

You'll Be Responsible For:

• Providing friendly and personal support to the client community via email and chat support channels.
• Being the single point of contact for all sales and inquiries from customers. Follow through the chat that eventually leads to a sale or a resolution to customer’s inquiries.
• Engage and support the team with customers’ private viewing.
• Maintain and build customer database on all interactions
• Addressing support issues and identifying top user issues.\
• Working with the team to proactively address them and find relevant solutions.
• Evaluating workflows and proposing recommendations to be more efficient, relevant and valuable both internally and externally.
• Reporting to the Merchandising Manager
• Help on product description on new arrivals and so to be aware on product newness\
• Being in charge of the Visual Merchandising of the showroom, creating visually inspiring Showroom displays
  Performing other related ad-hoc tasks as required.

Requirements

• Problem solving abilities – able to provide several solutions to resolve current problems/constraints.
• Ability to think clearly under pressure – flexibility in adjusting to prioritization as it comes.
• Strong sense of accountability, ownership & pride in work.
• Strong communication skills – both written and spoken.
• Ability to be a positive team member in a busy and fast-paced environment.
• At least one year of customer service experience (voice/non-voice).
• Must be able to commit to working on weekends and 3 weekdays
• Working hours - Weekdays (10am to 7pm), weekends (10am to 7pm)

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Location: West

Responsibilities:

• Repair and overhaul pumps
• Hands-on troubleshooting, service and minor repairs
• Prepare service reports
• Packing and verification of incoming shipments
• Maintenance of workshop machines and equipment
• Ability to use Internal Intranet System to source for technical information

Requirements:

• Minimum Nitec in Mechanical Engineering /equivalent qualification
• Preferably 2-3 years of working experience in pumps/industrial equipment

Interested candidates who wish to apply for the advertised position, please click "apply now" or email us an updated copy of your resume in MS Word format.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd
EA License No : 01C4394 | WONG YE XUEN | Reg No: R23117989

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

✔ Working location: Changi South

✔ 5 days week 8am - 5.30pm

✔ Salary: up to $2,600 basic

Job Duties:

• Responsible for generating and sending all customer quotes.
• Assist Operation Manager with paperwork related to Orders from Customers.
• Handle customer enquiries via email/phone.
• Key in all the job requests into system.
• Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.
• Perform other related duties and responsibilities as and when assigned.

Requirement:

• Minimum GCE ‘N’ /’O’ Levels or ITE Certificate
• At least 1 year experience in Customer Service
• Experience in shipping / logistics
• Proficient in Microsoft Office

EA Personnel Registration Number: R1433735

EA License no: 19C9611

• Address customer inquiries/complaints via phone/email/fax and ensure appropriate actions are taken and followed through.
• Create and issue quotations/charges for customers, as part of Job Order Processing (JOP).
• Coordinate with subcontractors, customers, and relevant authorities/parties to ensure services are completed within the specified timeline and meet customer satisfaction.
• Organize completed service reports and ensure thorough documentation, uploading them to the SMS system
• Prepare shipping documentation for items to be delivered to customers.
• Manage air ticket reservations and bookings.
• Gather and provide materials/parts for subcontractors or Technicians/Engineers.
• Initiate purchase requisitions for accessories, installation materials, or parts needed for projects/service jobs.
• Maintain organized records of work schedules, filing systems, and documentation.
• Ensure all records and documentation are well-kept and orderly.
• Coordinate and manage schedules for projects and service tasks for all service personnel.
• Handle warranty claims for equipment.

Requirements:

• With Diploma or Higher in related field.
• At least 3+ years of experience in related working experience.
• Excellent communication skills

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com;

EA License No.: 13C6305

Registration No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles/Responsibilities

1. Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like Core HR, Self Service HR, Leave Management, Talent Management, Compensation Modules and other ERP financial modules.
2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.
3. Support diverse jurisdictions comprising of SG, MY, CN, International
4. Fine tune applications and systems for high performance and higher volume throughput
5. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.
6. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.
7. Respond on time to the queries raised by various business units.
8. Provide timely updates regarding production status and progress of issue resolution.
9. Perform impact analysis of enhancements/projects that will impact supported systems.

10. Participate in Disaster Recovery and Business Continuity exercises.

11. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

12. Have a quality mind-set with prevention attitude to attain zero defects

1. Able to support SIT/UAT/PROD/DR deployment, with DevOps
2. Able to support relevant software/platform/database upgrade for the systems

Trade Support

Working Hours: Monday to Friday [9.00am-6.15pm]

Location: Suntec Tower 3

Salary: up to $3.5k + VB

Requirements:

• 2-3 years of relevant experience

Job Scope:

• Prepare commodity sale and purchase contracts in consultation with Trading, Trade Finance and Shipping Team.
• Liaise with suppliers and buyers on all contract related finalisation.
• To follow up and finalize all Trade related contracts in consultation with the internal team and put through the Trade Contract.
• To handle transaction cycle for all shipments with proper monitoring of each step of trade deal execution
• Keep track of contract details and make out periodical reports as and when required.
• Work closely with back office and operational staff to ensure smooth logistics/end to end supply chain of your trades

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?

Then come in and join our Singapore team as a Zone ASEAN P58 LDT Lead for Customer Service Finance - Order To Cash (OTC). We are seeking an experienced, dynamic and energetic Finance professional to join the Siemens Healthineers Zone ASEAN Team. The successful incumbent will support the Zone ASEAN P58 (New SAP) Project Team and Service Finance Teams in Countries in effectively implementing P58(New SAP). The role reports directly to the Head of CS Finance Zone ASEAN.

Your tasks and responsibilities:

• You will create and maintain detailed project plans for the area of responsibility – Customer Service Finance - OTC
• You will guarantee execution of deliverables on time with agreed quality.
• You will identify a contact person in each country for the respective functional area.
• You will become an expert of the current processes in scope in Countries.
• You will provide guidance to the countries and transfer know-how about the new templates to be used in data preparation and migration.
• You will represent the needs of the countries during Deployment phases.
• You will perform/facilitate/lead the data cleansing exercise in Countries.
• You will verify and follow-up on data quality for migration.
• You will support as data and process expert during the cutover hyper care phase.
• You will be supporting the key users in the countries in scope.
• You will be organizing change impact identification throughout the roll out deployment phases.
• You will attend knowledge transfer sessions conducted by Central Team Members & external Consultants.
• You will support with testing of the local design during user acceptance testing.
• You will support work Instructions/packages if required.

Tasks relating to Order to Cash including Revenue Recognition

• You will plan, organize, and execute data preparation activities.
• You play an active part in collecting OTC requirements during the scoping phase.
• You will prepare Local migration concept (country business specific cases)
• You will provide country support and guidance for all activities.
• You will be responsible for mapping activities (legacy vs target)
• You will be responsible for Pre/Post- load validation during ITC and support countries in User Acceptance Tests.
• You will check loaded data to the target system.
• You will provide support with RAR contract review.
• You will support Fin. reconciliation.
• You will collect change impacts and support countries.
• You will compare CA/CL values (legacy vs target)
• You will explain approach for financial reconciliation.
• You will establish understanding and expertise for the RAR tool.
• You will support countries in understanding and commenting on deviations, and presentation for official Fin Recon Meetings
• You will review and drive Fin Recon plans (ITC, UAT, PCUT)

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/en-sg

Your qualifications and experiences:

• You have a minimum of 5-10 years’ experience in Customer Service Finance role preferably in Healthcare Industry in ASEAN with exposure to SAP.
• You have exposure to Complex data consolidation & Balance Sheet clean up in a multinational environment.
• You have experience supporting change management activities and can drive continuous improvement projects.
• You have prior experience in similar SAP integration projects within ASEAN.
• You have successfully completed ACA, CPA, ACCA, CIMA or equivalent (preferred not mandatory).

Your personality and skills:

• You possess sound technical accounting (IFRS) knowledge to interpret and apply guidance in the context of the business scenario.
• You have excellent problem solving and analytical skills with the ability to understand complex situations quickly and explain to others.
• You have strong communication skills in English, both verbal and written. Other languages would be a bonus.
• You can communicate professionally in a variety of scenarios to both internal and external stakeholders.
• You can explain financial concepts to non-financial managers.
• You are a self-starter with the ability to work independently and proactively.
• Working Location: Singapore

Our global team:

We are a team of 71,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

CubePay has an immediate job opening for "Field Service Technician" in Singapore. This crucial position provides round-the-clock technical support to our valued customers. Our customers are retail merchants in Singapore that depend on our digital payment devices to accept cashless payments. If you like to solve tech-related challenges for customers and be part of a team trusted for its service excellence, here is a unique job opportunity.

About the Job

The Field Service Technician is a vital member of the Technical Support Team, responding to customer requests for on-site attention, from training, installing, upgrading, and solving technical issues and ensuring a high level of merchant satisfaction.

What's in the Job

• Whenever a new merchant signs up to CubePay's digital payment service(s), you are required to help the merchant get started, from training, guiding, installing, setting up, and upgrading payment terminal devices - hardware, device software, and related networks.
• You will be on standby to respond to merchants requesting on-site technical support.
• You will be required to make scheduled visits to merchants to troubleshoot, solve their technical problems, as and when required.
• Finally, you will be required to send your service reports so we are able to continue to monitor and improve the quality of our customer support.

The Candidate

• You must have at least an ITE NITEC vocational qualification, its equivalent and/or higher.
• Valid Singapore Class 3 driving license.
• Possess beginner to intermediate consumer IT, hardware, software, and system networking knowledge.
• Comfortable in setting up and installing consumer smart devices (such as your smartphones, home networking routers, and WIFI, etc).
• Able to be put on standby duty, including weekends and public holidays.
• An independent problem-solver, pleasant personality, communicates well with customers, and a team player.

Compensation and Benefits

We will offer a competitive compensation package to the right candidate, including a basic salary and standby allowance, medical benefits, on-the-job training, and perks.

To apply, please click the below link:

https://careers.cubepayment.com/jobs/Careers/616675000001438080/Customer-Care?source=CareerSite

CubePay Candidate Data Protection Notice:

https://www.cubepayment.com/candidate-data-protection-notice

Responsibilities:

• Sales of Aviation cleaning chemicals
• Managing and maintaining relationship with Principal Account
• Service & maintain good customers’ relationship with existing accounts
• Managing in-direct sales channel & resellers under your account
• Opening of new accounts/exploring new business opportunities
• Handling customer’s enquiry & requirements
• Performing pricing analysis
• Inventory management
• Maintenance of customers’ database
• Delivery presentation at customers’ visits
• Weekly & monthly submission of sales report & sales plan
• Sales collection & credit payment
• Need to travel to overseas – business trip
• Ad-hoc duties as assigned

Requirements:

• Diploma in Sales & Marketing or equivalent
• Minimum 2-3 years’ corporate sales experience, preferably in Aviation Industry
• Has experience in cleaning chemicals for aircraft usage.
• Good selling skills & confident in presenting company’s portfolio
• Candidate will need to travel overseas often (APAC Region Countries)
• Proficiency in Microsoft Excel (Pivot Table, Excel Formulas), Microsoft PowerPoint

Other information:

• Office at Pandan Road
• Working Hours: Monday to Friday, 8:30am to 6pm

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Role: Service Delivery Operations Lead

o Service Delivery

o Business Operation Management

o Operational Excellence and Delivery Excellence

· Responsible for overseeing the day-to-day operations of the service delivery team.

· Manage the team's performance and provide guidance and support as needed

· Ensure timely delivery of services and maintain high levels of customer satisfaction.

Collaborate with other teams to ensure seamless integration of service delivery solutions

If you are keen to explore the above role, please send across your updated resume to Mani.Sathis@helius-tech.com and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373