Retail Trainer (Fashion, Sport)
Full-time
Senior Executive
Kuala Lumpur, Federal Territory of...
3 weeks ago
Objective - About the job
Take the Leadership for Learning and Development activities in the Store to develop highly performing, knowledgeable people. Ensure all competence development initiatives grow our business and suppo...
Objective - About the job
Take the Leadership for Learning and Development activities in the Store to develop highly performing, knowledgeable people. Ensure all competence development initiatives grow our business and support the sustaining of long- term profitability, always considering the impact on our retail staff, and ultimately leading to customer satisfaction.
Primary Job Responsibilities
- Facilitate and coordinate the on boarding program for new retail staff is carried out as well as a well-functioning buddy system.
- Support and continuously update to retail staff on the brand SOP and product Knowledge provided by principal’s trainer.
- Develop and maintain the store’s yearly training plan and individual schedules, signups and evaluation of Return of Investment.
- Maintain training module database and produce reports as necessary.
- Actively contribute to ensure our retail staff have the right competence level (product knowledge, customer service knowledge, selling skills and etc) within their job.
- Take the lead in the store to build training programs that are aligned to the need of business as well as adapted to the staff way of learning for today and tomorrow needs.
- Support all managers in the store in the learning & development process by being the expert on learning & development of staffs and managers; pro-actively lead the learning & development process.
Job Requirements
- Diploma / Degree in Business / Sales / Marketing studies
- Minimum 3 years of relevant working experience, retail preferred.
- Ability to communicate across organisation with effective influencing skills.
- Excellent presentation and facilitation skills.
- Strong training planning and organizing skills
- Strong in Microsoft Office (Excel, Power point, Word)
Perks & Benefits
- Employee equity
- Central location
- Casual dress code
- Regular team activities
- Company trips
- Medical insurance
- Personal leave
- Open culture
- Personal development opportunities
Neonshine was incorporated in 2011. We are one of the leading franchisee of Adidas, Puma
and Vans. We operate various sizes of retail stores, ranging from 1100 sqf- 7000 sqf. To-date
we have over 30 retail stores across Klang Valley, Genting Highlands, Kuantan,
Seremban, Melaka, Johor, Penang and Ipoh. We have full team of dedicated employees
comprising of support team and retail team who strive hard to bring out the best of
Neonshine.
We offer a wide range of merchandise ranging from footwear, apparel and accessories that
suits different needs, whether it is for performance or lifestyle. We believe by delivering
state-of-the-art athletic footwear that works with the foot, not against it, ultimately help our
customer to reach their highest level of performance and comfort.