Total 36 Manager office administrator job vacancies in The United States of America

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Work closely with the Dean of Students to oversee ODOS units administratively:
  • Co-ordinate resource allocation discussions with the DOS, Directors, and heads during the annual planning exercise covering budget, manpower, space, and IT requirements.
  • Support staffing procedures to ensure operational continuity and facilitate growth areas within ODOS units.
  • Review and organise maintenance and upgrade of current facilities and equipment as well as work with facilities and space management offices on requests for new workstations/space.
  • Facilitate information exchange and discussions within ODOS through regular heads meetings.
  • Engage with other ODOS heads for collaborative efforts to enhance student well-being and development.
  • Act as the primary contact point and manage administrative requests, enquiries and reports from external offices within ODOS.
• Manage ODOS Group Services team operations to uphold financial governance standards and assist ODOS colleagues:
  • Review and establish streamlined workflow processes and standards for centralized administrative support, ensuring compliance with university policies.
  • Oversee claims and procurement activities (for ODOS staff and student clubs) to align with budgetary and policy guidelines.
  • Identify opportunities for cost savings and productivity enhancements.
  • Assist ODOS units with audit checks and enquiries.
  • Oversee team in asset management and verification.
• Promote ODOS initiatives and accomplishments through effective internal and external communications with managerial support:
  • Identify key focus areas and target audiences (prospective and current students, internal stakeholders, etc.) to tailor messages across various platforms.
  • Identify opportunities and platforms to showcase ODOS' initiatives.
  • Maintain consistent branding on the Campus Life website for external audiences, as well as for internal communications.
• Improve student well-being through participation in Voices@SMU:
  • Support students reporting harassment, discrimination, and bullying by managing cases and facilitating resolutions.
  • Contribute to the outreach and educational endeavors of Voices@SMU.
• Assist in managing the Student Conduct portfolio within ODOS:
  • Aid the lead for Student Conduct in case reviews, panel hearings, and recommendations on sanctions for Senior Management consideration.
  • Support management and maintenance of accurate records and case files.
  • Assist the lead for Student Conduct in reviewing policies and documents.
• Other duties
  • Represent ODOS in interdepartmental committees like the WSH Steering Committee and university-wide taskforces such as the organizational transformation committee.
  • Provide support to ODOS units in events and forums as well as in student care and wellbeing initiatives.
  • Health and safety duties for ODOS such as
    • Fire warden.
    • Risk Champion (conducting safety checks and ensuring compliance with safety guidelines).
• Any other duties as assigned by DOS.

QUALIFICATIONS

• Degree in any discipline.
• At least 8 years of relevant working experience (including demonstrated competence in administration, budget planning and/or leading a team in operations).
• Aligned with the vision and mission of out-of-classroom co-curricular education and general philosophy of education.
• Analytical and possesses strategic perspective to identify synergies across diverse teams.
• Demonstrated ability to lead a team and manage daily operations.
• Meticulous, organized and able to multi-task.
• Effective communicator who can foster collaboration with diverse groups of stakeholders.
• Excellent interpersonal skills and communication skills (both written and oral).

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Implement SMU brand of transformative education through out-of-classroom learning in the co-curricular space with identified learning outcomes
  • Deliver and assess out-of-classroom student learning outcomes as developed.
  • Contribute to the review and refinement of both the pedagogical and system-interface aspects of the implementation.
• Discover and Nurture Student Talents and Leaders
  • Manage and mentor assigned student clubs as assigned include but not limited to Broadcast and Entertainment, Ambassadors Corp etc.
  • Build rapport and work with the various student executive committees of the of the assigned co-curricular clubs.
  • Identify and recruit credible, committed and enthusiastic student leaders and the clubs' members.
  • Work with students to win their trust and respect so as to inspire and motivate them to strive for excellence in their co-curricular participation.
  • Oversee the appointment of and manage ongoing relationships with trainers for assigned co-curricular clubs.
  • Implement and administer suitable training programmes for the clubs.
  • Guide clubs' training plans (including online training) and their annual work plan with the respective EXCO.
  • Create for SMU students a wealth of opportunities to grow in their knowledge and performance of their craft and/or discipline(s), through partnerships and collaborations.
  • Lead assigned co-curricular clubs to participate in both local and overseas exchange when the opportunity arises, to establish SMU as a university that focuses on holistic education through co-curricular engagements.
• Deliver to the SMU Community, Singapore and Worldwide the vibrant brand of SMU
  • Manage, as a producer, certain projects in university-wide marquee events, physical or online, such as SMU Patron's Day. The tasks include but not limited to:
    • Lead and mentor a student organizing committee or team, in areas such as Finance, HR, Operations, Logistics, Production Management, Partnerships etc.
    • Assist Head of Cluster in the monitoring of cluster and event budgets.
    • Coordinate and execute administrative matters related to events.
    • Draft ITQ brief for issuance of contract to any third-party vendors as directed, including ad-hoc hires.
    • Develop, draft, and modify operational workflow and SOPs, and AAR reports.
    • Provide supervision of production crew and/or other partner entities on SMU premises for SMU-organised events.
    • Develop relationships with external corporate and/or community partners with an aim for creative and/or mutually beneficial collaborations.
    • Participate in the execution of a results-driven, multi-platform marketing and communications strategy for events. - working with vendors and agencies to develop supporting assets

QUALIFICATIONS

• Preferably University degree in Arts Management, Events Management, Mass Communications, Digital Media / New Media / Multi-Media / with majors in Production, Entertainment, Media Management, Arts Education, Technical and Production Management.
• Candidate should have at least 5 years of hands-on experience in events management, specifically in the area of producing and/or production management.
• Ability to work with young adults (19-24 years old) and build student leadership competencies.
• Facilitation skills and knowledge of assessment of learning outcomes will be a key advantage.
• Self-motivated with strong inter-persona and problem-solving skills.
• Ability to communicate concepts and ideas well; written and verbal.
• Possess strong organizing and coordinating capabilities.
• Good contacts with the relevant Industry's Agencies and Officials to share industry best practices.
• Keen interest in organising events and building relationships with corporate partners.
• Attention to detail.
• Knowledge of financial budgeting and basic accountancy.
• Have a cheerful and pleasant disposition, with the ability to work in a team.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Intake of students' disclosure/reporting of harassment, discrimination and violence, and follow-up with the students until case closure.
• To create, review and improve/streamline protocol and framework involved with all admin departments/schools from when the team receives a student disclosure till closure of the case.
• Manage all open cases and be responsible to report on all outstanding cases and provide a comprehensive assessment of the affected students.
• Conduct critical reviews of all closed cases and recommend improvements to provide better care to students.
• Partner the admin departments/schools to promote Voices@SMU as the go-to first point of contact for students, and hold regular discussions with them on the initiatives of Voices@SMU.
• Give briefings to incoming freshmen, student club members, students going on internships/global exposure and other student activities about respect and consent, and about Voices@SMU support for them in their university life and activities, and also join panel discussions on campus when Voices@SMU is invited.
• Solicit student participation and organize them as an advocacy group for a harassment-free university environment, and also work with the existing student groups to further and promote Voices@SMU initiatives.
• Plan, organize and run flagship events for Voices@SMU to raise student awareness and importance of the university's zero tolerance.
• Based on the needs of the University, develop and implement education and outreach programmes and initiatives. These include updating website content for the Voices@SMU site, developing campaign awareness programmes, workshops, activities and e-modules.
• Monitor and track student participation for Voices@SMU events, and report on feedback and other statistics in regard to student learning and satisfaction levels.
• Create partnerships with external institutions (in Singapore and overseas) and support centres and leverage on their expertise and resources to support students in SMU or to form meaningful collaboration touchpoints.
• Maintain records and compile case statistics and summaries when required for reporting purposes.
• Understand services provided at the Student Services Hub (SSH) and serve students via walk-ins/telephone and email queries; transact payments, etc. over the counter, and support workshops and SSH activities.

QUALIFICATIONS

• Bachelor's degree/Post Graduate diploma in Social Work or Master's degree in Social Work.
• Minimum 3 years of relevant experience in social work case management.
• Experience in event organization and management.
• Strong desire to assist people and foster a safe, harmonious and harassment-free climate.
• Capacity to deal with confidential and complex interpersonal matters and maintain objectivity.
• Strong cultural quotient and is sensitivity to cultural diversity with ability to communicate and interact effectively with people of all ages and diverse backgrounds.
• Strong interpersonal skills, negotiation skills and strength in stakeholder-management to establish and maintain effective working relationships.
• Fast learner and an agent of change who is highly motivated, focused and results-oriented.
• Ability to use judgment, discretion, and decision-making skills in dealing with confidential and sensitive issues.
• Self-starter with the ability to work on multiple projects in a fast paced environment.
• Good problem-solving skills and able to work independently through a questioning, organizing, researching, analyzing mindset to process and interpret information.
• Resilient and effective in time management to be effective in case management.
• Proven team player with strong verbal and written communication skills with capability to interpret and explain information relating to University organization, policies and procedures clearly.
• Detail-oriented with strong project management, good administration and organizational skills.
• Proven track record to be flexible and manage contingency arrangements where necessary and manage multiple tasks/ assignments, set priorities, and adapt to changing conditions with strong follow-up.
• Knowledge of higher education landscape, university organizational structure, student life cycle and related functions of student services would be advantageous.
• Adept in the use of technology and case management systems with high level of proficiency in applications like Microsoft Office (Word, PowerPoint, Excel & Access).

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Stewardship of Donor Portfolios
  • Strategically steward a diverse portfolio of donors, managing various combinations of gifts to ensure personalised engagement and satisfaction.
  • Engage with student recipients associated, fostering solid connections and facilitating meaningful interactions between donors and award recipients.
• Stewardship of Scholarships, Bursaries, Study Awards, and Financial Grants
  • Manage stewardship activities related to scholarships, bursaries, study awards, and financial grants, demonstrating the impact of donors' support on recipients' educational journeys.
• Stewardship Communications and Reporting
  • Collaborate with gift recipients and execute effective stewardship reporting, ensuring donors are informed about the impact of their contributions.
  • Oversee the creation and distribution of stewardship reports, showcasing the outcomes and achievements resulting from donors' generosity.
  • Keep donors informed about festivities and events with timely communication to announce an upcoming event or celebration and extend an invitation.
  • Manage special mailings, including Giving Reviews and President's communication pieces, and Newsletters to maintain consistent and meaningful donor communication.
• Recipient Engagement and Scholar Programmes
  • Develop and maintain relationships with current scholars and alums, providing opportunities for their engagement and interaction with donors.
  • Lead stewardship events tailored to donors' and scholars' needs, fostering a sense of community and gratitude.
• Stewardship of University Programmes
  • Manage stewardship efforts for Schools, Institutes, Centers and Labs initiatives ensuring donors' contributions are acknowledged and celebrated.
• Stewardship Events
  • Plan, coordinate, and execute stewardship events for donors within assigned portfolios, fostering meaningful interactions and expressions of gratitude.
  • Collaborate with the Events Manager to celebrate donors' milestones, achievements unlocked, or a noteworthy date to help create a lasting bond between donors and the University.

QUALIFICATIONS

• Diploma with at least 5 years of working experience.
• Requires strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, and vendors.
• Sensitivity to confidential matters is required.
• Good organisation and interpersonal skills with ability to function in a multi-cultural environment.
• Flexible, resourceful and able to perform despite tight schedules.
• Proficiency in Microsoft Windows, Word, Excel, and Outlook.
• Has a strong stakeholder focus and service-oriented attitude.
• Demonstrates proficiency in both verbal and written communication.

OTHER INFORMATION

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Support C4SR's mission to provide a transformative learning experience through community service and cultivate active citizenship in our students though service and community engagement platforms:
  • Mentor and guide student leaders of ongoing local and overseas projects to provide more impactful and sustainable service to the community through service learning principles and tools such as needs analysis and asset mapping.
  • Curate new projects to address unmet community needs (local and overseas) and build capacity of communities, in collaboration with non-profit/community partners and student teams for sustainable impact.
  • Facilitate and help students to recognize and articulate their learning through the community service experience.
  • Guide student leaders to partner donors and non-profit partners to curate more sustainability-related projects.
• Review and re-design of current projects:
  • Enhance student projects so as to allow students to meet their community service graduation requirement through the fulfilment of 1 project.
  • Collaborate with partner organizations to re-design projects so as to facilitate more effective student learning and create a more sustainable service impact for the beneficiary communities.
  • Guide student leaders to align their project scope to the identified UN SDGs for community service.
• Enhance visibility of the community service initiatives and good work of our students:
  • Collaborate with internal corporate communications team, and external agencies to increase publicity and awareness of the various student initiatives.
  • Coordinate the production of essential collaterals including videos and print materials.
• Donor engagement and management of donor funds:
  • Collaborate with Office of Advancement to curate new projects and platforms to engage donors and tap on resources such as funds, professional expertise and networks so as to support students' in addressing community needs.

QUALIFICATIONS

• Degree holder with at least 5 years of relevant working experience.
• Experience in Student Development, Service-Learning, and Community Engagement is essential.
• Possess skills and experience in Service-Learning specialist domain areas and best practices in community engagement.
• Passionate about educating youths facilitation skills and knowledge of assessment of learning outcomes a key advantge.
• Detail-oriented with strong project management, good administration and organisational skills.
• Strong communication, interpersonal and presentation skills.
• Good team player and having strong interpersonal skills with the ability to interact effectively with internal and external stakeholders.
• Ability to guide, influence and be assertive whenever necessary.
• Self-driven, meticulous, resourceful, and adaptable to changes.
• Flexible with the ability to work on multiple projects in a fast-paced environment.
• Strong network with community service sector will be an advantage.
• Able to work outside regular office hours occasionally .

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Management of student leaders in student Clubs
  • Oversee, mentor and guide student leaders in club governance, finance, safety and branding of student clubs.
• Discover and nurture student leaders through out-of-the-classroom programmes / events / activities
  • Mentor and facilitate the delivery of the SMU Graduate Learning Outcomes (GLOs) at a personal and group level through the events and activities organized by student clubs.
  • Assist in the coordination, formulation and periodic review towards the delivery of SMU GLOs through appropriate student leadership developmental programmes with internal offices and external agencies/organizations.
• Management of key events
  • Assist in the design and delivery of student leadership training programmes.
  • Assist in the conceptualization, operations and technical aspects of student-led events.
  • Guide and support student leaders in risk assessment in collaboration with the SMU Office of Safety and Security.
• Contribute to the efficient operations and reputation of the Student Leadership Team
  • ontribute relevant expertise and experience to the Team's aggregate competencies in Student Leadership development.
  • Coordinate programmes/events/activities budget at the Team level.
  • Manage Team's administrative functions as assigned.
  • Manage working relationships with other units, offices and external parties to the highest degree of professionalism.
  • Maintain and upgrade industry/specialist knowledge and skills to enable self and Team to be at the forefront of Student Leadership.
  • Any other duties assigned by Head, Sports and Student Leadership.

QUALIFICATIONS

• A university degree in any field.
• Experience in managing large scale student events and facilitation skills will be a key advantage.
• Experience working in collaborative projects.
• Self-motivated with strong inter-personal and problem-solving skills.
• Able to conduct training programmes e.g. basic facilitation and leadership development skills.
• Possess strong organizing, coordinating and administrative capabilities.
• Excellent communication skills, both written and verbal.
• Ability to guide, influence and be assertive where necessary.
• Meticulous and able to meet short deadlines effectively.
• Experienced in managing student events.
• Experienced in coaching and mentoring students.
• Good financial accounting abilities.
• Ability to work independently and able to be an excellent team player when called upon.
• Proficient in MS Office.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Managing Alumni Chapters, Groups and Communities
  • Engage alumni through building and deepening relationships with local and overseas alumni groups (i.e. overseas chapters, local school alumni chapters, programme-based and affinity-based alumni groups).
  • Provide direction and guidance to alumni groups and chapters on their initiatives, budget, succession plans and other alumni matters.
  • Execute OAR's Student-Alumni Engagement Pathway strategies within the key primary accounts (specifically through the three mentoring tracks under SMU Alumni Mentoring Programmes).
  • Encourage alumni-driven initiatives and activities.
  • Form online alumni communities and implement digital engagement strategies.
• Volunteer Management
  • Engage alumni and manage alumni volunteers and leaders of local and overseas alumni groups, and provide necessary support aligned with OAR's larger volunteer engagement strategy.
  • Manage the alumni and alumni groups database and update contacts and details of all volunteers as necessary.
  • Work as a team member in OAR to support department-wide events for volunteers.
• Event Management
  • Lead a work group or function independently to curate programmes and manage OAR events as required (eg. annual events such as SMU Alumni Homecoming, SMU Alumni Volunteer Appreciation).
  • When required, conduct surveys to identify the diverse needs of alumni and improve programme offerings.
  • Measure the success of events and programmes.
• Partnership Development
  • Collaborate with SOCIs as strategic partners to engage alumni and manage alumni activities, events and programmes.

QUALIFICATIONS

• Bachelor Degree with at least 6 years of working experience, preferably in the higher education sector and relationship management.
• Able to work under tight deadlines, thrive in a fast-paced environment and maintain a high level of motivation and energy.
• Proven track record in the higher education sector for planning, executing and improving community interaction and building. Knowledge of alumni relations and mentoring programmes will be an advantage.
• Detail-oriented with strong project management, good administration and organisational skills.
• Event-organising experience would be a plus.
• Demonstrate professionalism in conduct, speech, and lead by example.
• Excellent interpersonal, presentation and communication skills (both written and verbal).
• Demonstrate strategic and critical thinking skills.
• Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
• Knowledge of and adept at using technology, social media and database tools.
• Able to work outside regular work hours.
• Possess high energy levels, an innovative mindset, and a positive outlook.
• A dynamic team player and effectively bilingual.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Apply best practices to manage data acquisition, update, de-duplication and cleansing; research and enrich up-to-date contact formation and other details on alumni;
• Devise innovative and effective ways to keep up with the professional development of SMU alumni on various online platforms including LinkedIn and news channels, to keep the alumni database updated;
• Track data and trends across platforms (including social media and website), events, programmes and university-wide alumni engagement touch points;
• Analyse alumni volunteerism, participation, activities, preferences and behaviours to inform and assess the effectiveness of engagement activities and initiatives;
• Run queries, create detailed reports on data sources, methodology, analytical techniques, analytical results and insights for stakeholders;
• Design visualisations and presentations for the dissemination of analytical results and derivation of actionable insight, including preparation of reports for monthly department meetings and quarterly senior management updates;
• Prepare annual engagement metrics submissions as per standards by the Council for Advancement and Support of Education (CASE).
• Assist other units in the university with enhancing the data culture and capabilities.
• Develop data repositories and dashboards to enable key stakeholders to access regular reports;
• Engage, train and seek feedback from end-users of data reports; and
• Support and help out at SMU and OAR events when required.

QUALIFICATIONS

• Bachelor or Master degree in Data Analytics, Computer Science or similar field, with at least 6 years of relevant working experience.
• Strong analytical problem-solving skills and critical thinking with the ability to articulate ideas with data.
• Detail-oriented with strong project management, administration and organisational skills.
• Familiar with BI tools (Qlik Sense, Power BI, Google Analytics).
• Conversant with CRM and automation tools (365 Dynamics, Power Platform).
• Knowledge of database, ETL, data API concepts.
• Excellent interpersonal, presentation and communication skills (both spoken and written).
• Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
• Able to work under tight timelines, thrive in a fast-paced environment, and maintain a high level of motivation and energy.
• A dynamic team player with an innovative mindset and a positive outlook.
• Able to work outside regular office hours occasionally.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage and administer OAFA's annual summer immersion programme for high school students, that include:
  • Partnering with units across SMU on programme delivery and content.
  • Sourcing for, and liaising with, external vendors on programme delivery.
  • Managing the selections and offer process.
  • Communicating with international participants and their guardians.
  • Marketing and publicising the summer programme.
  • Managing all necessary logistics and operations involved.
  • Post-programme follow-up to regularly engage and nurture students towards the undergraduate application stage of the funnel.
• Serve as the main liaison officer on admissions and outreach matters with the College of Integrative Studies (CIS). This includes arranging admissions and scholarships interviews across CIS and the other 6 Schools who co-interview with CIS, as well as liaising with partner schools to arrange learning journeys and school visits related to CIS.
• Handle admissions matters that include:
  • Reviewing each application individually to verify the authenticity and accuracy of applicants' high school results and other relevant details.
  • Setting up and hosting virtual Zoom sessions for CIS faculty members to conduct applicant interviews.
  • Contacting applicants to inform them of their scholarships outcomes.
  • Contacting applicants to inform them of their interview dates/times.
  • Handling applicants' requests to change programme / appeal their admissions decision.
  • Updating of applications on SMU's applications portal.
  • Handling applicants' queries.
• Support CIS' admissions events for offerees and scholar recipients, by helping out with event management and support duties.
• Support admissions outreach efforts, social media efforts and signature events as part of the undergraduate admissions team, to share about CIS, answer queries, and help market the new College to prospective students and parents.
• Serve as the main liaison officer on admissions and outreach matters for the Adult Learners' Scheme.

QUALIFICATIONS

• A university degree in any qualification.
• At least 2 years of relevant work experience.
• Meticulous, with strong administrative skills and the ability to multi-task across different projects.
• Highly proficient with Office tools such as Microsoft Excel and Microsoft Word.
• Highly proficient with technology tools such as Zoom, and willing to learn new systems.
• Prior experience with social media platforms and marketing.
• Strong customer service mindset with the ability to respond to different types of personalities across different age groups.
• Ability to work on some weekends, if there are interviews or events on Saturdays.
• Fluency in Mandarin would be an added advantage.

OTHER INFORMATION

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Full treasury coverage including cashflow, liquidity, reserves and debt management, encompassing forecasting, modelling and scenario planning.
• Support project feasibility analyses and ascertain financing needs.
• Raise financing and ensure compliance with relevant covenants.
• Lead strategic and financial updates to maintain credit rating.
• Manage foreign exchange and short term investments, including monitoring of market movements and recommending strategies to maximise returns or reduce costs.
• Support the management of the University's reserves, including donations and government funding.
• Serve as key liaison with bank partners to implement bank solutions and oversee bank operational matters.
• Ensure compliance with Singapore FRS, local statutory requirements and other government directives.
• Support both management reporting and financial reporting and audits.
• Engage in business partnership with other University departments, provide financial support and business insights.
• Develop and implement accounting policies, procedures and controls.
• Provide recommendations for continuous improvement on policies and processes.
• Design financial analysis to extract key insights from financial data.
• Prepare key reports, papers and presentations to senior management, the Board, and other stakeholders.
• Coordinate interactions both within Finance and with other internal and external stakeholders, eg represent SMU in independently liaising with external stakeholders (eg auditors, lawyers, bankers) and internal stakeholders (eg senior management).
• Manage/support systems implementation and related IT projects .
• Lead/support finance related and cross department projects.
• Oversee the work of the direct reports.
• Other ad-hoc duties and responsibilities.

QUALIFICATIONS

• Degree or professional qualification in Accounting or Business with at least 5 years of relevant treasury, finance or accounting experience and 2 years in a managerial position.
• Candidates with Chartered Accountant (CA) / Certified Public Accountant (CPA) / Chartered Financial Analyst (CFA) would be advantageous.
• Experience in the government or education sector would be advantageous.
• Strong technical knowledge in accounting, well versed in FRS and its application.
• Financially attuned with experience in cash, investment and liquidity management.
• Experience in process flow and compliance matters.
• Highly proficient in Microsoft Office applications.
• Strong written and verbal communication and presentation skills.
• Knowledge and hands-on experience in SAP will be advantageous.
• Experience with data analytical and dashboarding tools will be advantageous.
• Highly motivated individual, resourceful and able to multi-task and work independently.
• Good analytical and organization skills, able to work flexibly to lead projects and demonstrate critical thinking to problem solve.
• Effective team lead in a hands-on management capacity.
• Proactive and mature team player with good interpersonal skills who can communicate effectively with internal and external stakeholders.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Managing Alumni Chapters, Groups and Communities
  • Engage alumni through building and deepening relationships with local and overseas alumni groups (i.e. overseas chapters, local school alumni chapters, programme-based and affinity-based alumni groups).
  • Provide direction and guidance to alumni groups and chapters on their initiatives, budget, succession plans and other alumni matters.
  • Execute OAR's Student Alumni Engagement Pathway strategies within the key primary accounts.
  • Encourage alumni-driven initiatives and activities.
  • Form online alumni communities and implement digital engagement strategies.
• Volunteer Management
  • Engage alumni and manage alumni volunteers and leaders of local and overseas alumni groups, and provide necessary support aligned with OAR's larger volunteer engagement strategy.
  • Manage the alumni and alumni groups database and update contacts and details of all volunteers as necessary.
  • Work as a team member in OAR to support department-wide events for volunteers.
• Event Management
  • Lead a work group or function independently to curate programmes and manage OAR events as required.
  • When required, conduct surveys to identify the diverse needs of alumni and improve programme offerings.
  • Measure the success of events and programmes.
• Partnership Development
  • Collaborate with SMU Colleges, Schools and Offices to engage alumni and manage alumni activities, events and programmes.
  • Work with colleagues in different Colleges, Schools and Offices as strategic partners in alumni engagement.

QUALIFICATIONS

• Bachelor or Master Degree with at least 6 years of working experience, preferably in the higher education sector and relationship management.
• Able to work under tight deadlines, thrive in a fast-paced environment and maintain a high level of motivation and energy.
• Proven track record in the higher education sector for planning, executing and improving community interaction and building. Knowledge of alumni relations will be an advantage.
• Detail-oriented with strong project management, good administration and organisational skills.
• Event-organising experience would be a plus.
• Demonstrate professionalism in conduct, speech and lead by example.
• Excellent interpersonal, presentation and communication skills (both written and verbal).
• Demonstrate strategic and critical thinking skills.
• Mature and able to build and maintain relationships with alumni, industry partners and stakeholders.
• Knowledge of and adept at using technology, social media and database tools.
• Able to work outside regular work hours.
• Possess high energy levels, an innovative mindset, and a positive outlook.
• A dynamic team player and effectively bilingual.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Financial Reporting
  • Review the financials of the Schools, Offices, Centres and Institutes (SOCIs) monthly to ensure accuracy, completeness, and appropriate presentation.
  • Prepare standardised regular financial performance reports in compliance with standards and regulations.
  • Evaluate the financial performance with relevant stakeholders to determine any actions to be taken.
  • Provide training / guidance to the SOCIs' management team (e.g. HODs, Assistant Deans, Budget co-ordinators).
  • Support budgetary control, including monitoring of fund utilisation and performing system budget/fund transfers.
  • Post accounting entries necessary for effective management reporting.
  • Handle queries from SOCIs on financial systems and other information.
• Planning & Analysis
  • Facilitate SOCIs' budget & forecast submissions
• Communication
  • Be the central point of contact for the SOCIs on all financial matters.
  • Enhance awareness and adherence to financial policies.
  • Build strong, effective relationships across SOCIs to ensure their needs are addressed and finance policies are understood.
• Process Improvement
  • Align and streamline processes within and across SOCIs to achieve consistency and efficiency

QUALIFICATIONS

• Degree in Accountancy, preferably with CA qualifications.
• At least 5 years of relevant experience.
• Successful track record in business partnering and financial planning & analysis (FP&A).
• Keen interest in driving process improvements.
• Familiar with SAP usage and data extraction.
• Familiar with BI tools (eg. Qliksense, Power BI, Tableau).
• Strong inter-personal and communication skills.
• Able to work independently and handle multiple priorities in a fast-paced environment.
• Fluent in both written & spoken English.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Finance Business Partner (FBP)
  • Work with the SOCI (Schools, Offices, Centres and Institutes) during the review of the annual budgets.
  • Review processes and procedures and work towards improvements and more streamlining between all parties.
  • Address any finance related queries from SOCI (identified group supported).
• Leadership in managing grant agreement and governance
  • Collaboration with ORe (Office of Research) and Schools in the submission of new grant proposals, including cash flow projections and budget phasing for each grant.
  • Ensure administration of grants complied with terms and conditions of the grant agreements.
  • Work with grant administrators to ensure all grants claims and submission are timely and accurate.
  • Manage the inception of projects and ensure closure of projects in a timely manner.
  • Track and monitor the utilisation of grants and highlight projects that under-utilised budgets.
  • Reconcile claim statement to accounting records.
  • Assist grant administrators on their queries (including troubleshooting of system issues).
  • Liaise with grantors on matters related to grants.
  • Lead review of processes towards more efficient and effective procedures and support in UAT on system enhancements.
  • Any other task relating to individual grant or grantor administration.
• Grant Reporting
  • Responsible for periodic reporting and ad-hoc reports for internal reporting.
  • Supervise the Finance Analyst and collaborate with the other OFIN managers
  • Review and approve necessary journals for month-end closing and audit schedules for internal reporting.
  • Analyse the project's expenditure against budget and explain the variance (if any) for internal and external stakeholders.
  • Assist in the submission of claims in grantor-specific portals (e.g. IGMS, vendors@gov.sg, etc)
  • Generate reports for MOE and other external funders.
  • Support project certification and audits (including liaising with auditors and coordinating the audit).
  • Any other task relating to grant reporting.

QUALIFICATIONS

• Degree in Accountancy, Business or a related discipline with at least 8 years of relevant experience.
• Self-motivated with ability to work independently.
• Excellent interpersonal and communication skills (both oral and written skills are essential).
• Fast worker with ability to work under pressure to meet tight deadlines.
• Able to work well with people at different levels of the organisation.
• Committed, meticulous, organised and resourceful with positive work attitude.
• Good Microsoft Office application skills.
• Knowledge and hands-on experience in SAP; Experience is system set up with working knowledge of grants module, project module and fund module will be added advantage.
• Familiar with BI tools (e.g. Qlik sense, Power BI, Tableau) will be an added advantage.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Fire Safety - Perform the role of Senior Fire Safety Manager (FSM) for the OSS and assist in ensuring all necessary and relevant fire safety-related operations such as training, education, and outreach, fire safety framework, emergency response plans, CERT operations and validation exercises such as fire-drills are organised and conducted as per required by regulatory bodies. Must have a demonstrated track record in:
• Ensuring successful fire safety certification for a Tier 1 installation;
• Leading and maintaining fire-fighting response capabilities in accordance to CERT requirements;
• Engaging, preparing and organising diverse stakeholders in fire evacuation drills; and
• Drafting, reviewing and updating Emergency Response Plans.
• Lifesaving Training & Education Programmes
• Assist in the in the management, organisation, development and review of the various lifesaving training and education programmes targeted at both the student and staff community.
• These training programmes include both in-house and outsourced programmes conducted by OSS staff, Associate Trainers and appointed training agencies. The incumbent will also be responsible in the maintenance and renewal of SMUs Safety Centres status as an accredited training centre under the Singapore Resuscitation and First Aid Council (SRFAC).
• Safety Consulting for Student Events
• The incumbent will form part of a key group of staff who will be responsible in providing timely safety consultation, management and oversight for the various activities and events organised by students and student groups under the various offices from SMUs Centres and Institutes.
• Be the club adviser for the departments Civil Defence (CD) Lionhearter Club, providing overall leadership and guidance to the CD Lionhearter Club members.
• Other Responsibilities
  • Any other safety related projects or programmes as assigned.

QUALIFICATIONS

• General Degree with minimum 5 to 7 years of practical experience in the area of Fire Safety and Training & Education / Development; or
• Diploma Holder with minimum 7 to 10 years of practical experience in the area of Fire Safety and Training & Education / Development.
• Relevant experience in a uniform organisation will be an advantage.
• Qualified Senior Fire Safety Manager with experience working in public / commercial premises of comparable scale and classified as High Risk Installations by the Singapore Civil Defence Force (SCDF) will be an advantage.
• Registered Workplace Safety & Health Officer will be an advantage.
• Experienced in the area of fire safety systems and infrastructure along with good working knowledge of fire safety/suppression systems and equipment.
• Experienced working in institutions of higher learning in particular mentoring and coaching students (preferred)
• Experience in crisis management, business continuity management and security systems will be advantageous.
• Experienced in management and organisation of training & education programmes (preferred)
• Knowledge and experience in applying and also teaching basic Risk Management principles and strategies in a classroom / outdoor setting.
• Knowledge & experience in the organisation and delivery of training & education programmes, in particular safety-related & lifesaving (First Aid, CPR etc)
• Proven writing and communication abilities
• Able to work independently under pressure and in a fast-paced environment
• Able to be self-motivated in a challenging work environment.
• Good planning, organising, interpersonal skills.
• Strong analytical skills
• Self-oriented and a decisive leader who believes in sharing ideas / best practices.
• Proven track record in management of fire safety operations including operations planning.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Develop and implement programs to maintain buildings, equipment, and grounds inclusive of appropriate preventive maintenance schedules and procedures efficiently in an optimum condition as a Building Manager.
• Perform and take responsibility in liaising with all maintenance vendors/FMS Trade Specialists to ensure understanding of operational procedures, to provide optimal functioning of the systems under his/her care.
• Plan and implement good practice procedures to achieve energy efficiency.
• Assist to review and establish an energy management plan to achieve the SMUs target energy-saving benchmarks.
• Conducts reviews with all maintenance vendors/FMS Trade Specialists on current workflow processes and performances with a view to further improving processes and systems.
• Work with respective all maintenance vendors/FMS Trade Specialists to formulate operational and maintenance requirements for the range of building services/systems contracts when need arises.
• Coordinate between management and project staff on the taking over and commissioning acceptance of building/M&E/Fire & Security systems enhancement works.
• Work with FMS project team to develop strategic plan on Smart building integration on systems.
• Drive innovation, efficiency, sustainability, and productivity efforts as well as technology adoption to enhance facilities operations and service delivery.
• Be the key member of Smart and Digital Transformation projects undertaken by FMS.
• Manage Capex, Additions & Alterations and improvement projects including budgeting, cost control, procurement, execution and ensuring quality delivery.
• Provide technical assistance to Campus Development colleagues and staff in defining and evaluating facilities/engineering requirements.
• Propose and develop plan to systematically take over the commissioned building systems in accordance with relevant regulatory guidelines/tests/checklists and schedules.
• Prepare tender documents and technical specifications for various facilities, building and engineering services.

QUALIFICATIONS

• Relevant degree in Engineering/Facilities Management/Electrical Engineering/Mechanical Engineering/Building Services or equivalent.
• Demonstrated experience in managing Facilities and Building services and systems and strong with hands-on.
• Those who have experience in managing air-conditioning and mechanical systems, building management/automation systems and Smart FM will have an added advantage.
• Familiar with Singapore Codes and Practices, contract administration and procurement procedures.
• Proficiency in engineering tools such as AutoCAD and able to read engineering and technical drawings.
• Able to anticipate customer needs, change goals and direction quickly and multitask.
• Ability to maintain a budget on maintenance and projects.
• Proven comfort and experience to interact effectively with customers and associates, both inside and outside of the organization.
• Proficiency with general office PC applications (i.e., word processing, spreadsheets).
• Demonstrated sound coordinating, personal interface skills and communication skills.
• Good analytical and organisational skills with strong leadership skills, structured with strong work ethics.
• Resourceful, good team player, result driven and able to work independently in a fast-paced environment.
• Comfortable with ambiguity, enjoy challenges and problem solving.
• Have a keen and natural affinity for technology and innovation.
• Has an obvious safety mindset and displays good WSH behavior.

OTHER INFORMATION

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University