Job responsibilities:
- Research, recommend and implement workflow efficiencies to continually improve service quality and efficiency of operational business processes.
- Provide subject matter expertise to team members
- Conduct interviews with business and technical experts to identify and communicate issues.
- Gather comprehensive information to be used in problem identification and resolution.
- Work with management to identify workflow or technology issues and develop creative solutions.
- Assist with development of user test plans and testing to validate system enhancements.
- Develop new procedure documentation in support of new process, products or system enhancements.
- Assist in discussing proposed system enhancements and modifications with IS staff and Operations.
- Provide post implementation support for all approved deliverables.
- Conduct train the trainer sessions.
- Good understanding of department processes with strong technical product or processing system knowledge
- Good organizational skills
- Flexible and adaptable when dealing with change.
- Good problem solving skills and analytical ability.
- Work well in independent or team basis as situation dictates
- Effective presentation skills Subject matter expert
- Handles defined project or analytical tasks.
Job requirements:
- Minimum 1-2 years in the BA industry
To apply, please email your resume in MS Word format to govt@recruitexpress.com.sg indicating in your CV the following information:
Expected Salary:
Notice Required:
Reason for Leaving:
Only shortlisted candidates will be notified.
Jackie Ng May Ying (R1104602)
Recruit Express Pte Ltd
EA No: 99C4599