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Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Commerce/BusinessTravel Percentage :
0%As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
About the role:
· Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.
About the team:
· We are a client facing function, a first line of defense/interface into FIS eco system for our clients to address Software/Infra issues, understand/clarify product behavior etc.
· We have follow-the-sun model in place (24X7), we are primary team for APAC & ME clients, Secondary for EMEA and Supplementary for LATAM clients (6000+ unique client-product combinations covered)
· Our role requirement ranges from a simple service deck -> Technical -> Functional -> Techno-functional -> Enterprise Service/Client Service managers
· We are a strong team of 450+ client facing staff with a strong ITIL mindset and solution driven philosophy
· We continuously measure our service quality via client feedback in the form of Overall Satisfaction (OSAT) and Net Promotor Score (NPS)
· We use cutting edge & in-market tools and data governance using AI/ML to provide clients intelligence to conduct their business
What you will be doing:
· Support – help clients resolve problems related to the Prophet application and other associated applications related to Prophet. Types of activities include:
· Excellent analytical skills along with good communication skills.
· Experience of supporting end users on products in financial domain across the globe.
· Identify and resolve technical/IT issues.
· Assist in solving complex issues technical and/or functional issues.
· Software licensing assistance
· Guidance in how to improve the user experience of Prophet and other associated applications.
· Problem solving and assessment of technical/functional support to clients.
· Working with clients to help them get the most out of Prophet and other associated applications.
· Make infrastructure recommendations to clients most suited to their modelling and usage of Prophet application.
· Document – Contribute to Teams online knowledge base and client support documentation; develop and maintain procedural and policy documentation.
· Develop – providing support to Prophet Product Managers as part of the product development lifecycle, including:
· Running model test packs, assisting with software UAT and feedback
· Working closely with onsite technical & actuarial consultants and other geographically dispersed support staff and clients.
·
What you will need:
· Bachelor’s or Master’s Degree in technology related field, or other relevant field of study, or the equivalent in education and experience.
· ITIL v3 Foundation or higher desirable
· Experience of working in a Product/Application Support teams operating in multiple shifts
· Sound knowledge of Java based APIs with good knowledge of troubleshooting windows issues, Knowledge of permissions on Windows.
· Advanced knowledge of MS SQL – joins, views, SPs
· knowledge of database architecture and database administration
· Knowledge of Windows/Networking with experience with Microsoft Desktop and Server operating systems and technologies.
· Knowledge of cloud and desktop infrastructure, including workstations, servers, networks, virtual technologies – AWS, Azure a plus
· Knowledge of Windows PowerShell a plus
· Experience using FIS Prophet Professional or other modelling application(s) is an add on.
· Familiarity with the fundamental principles of ITIL
Added bonus if you have:
· Excellent oral and written communications skills
· Strong problem-solving and diagnostic skill skills
· Ability to work effectively with minimum supervision with a strong sense of ownership.
· Customer service and team focus
· Working knowledge of diagnostic utilities (desirable)
· Ability to think laterally - suggest pragmatic solutions to complex IT issues.
· Be a self-starter with the ability to work effectively with minimum supervision and take responsibility for own development.
What we offer you:
At FIS, you can learn, grow and make an impact in your career.
· Extensive Health Benefits Program along with the Family Protection Plan
· Best-in-class career mobility options across the globe
· Award-winning learning offerings for career development
· Adaptable home - office work model
· Opportunity to work with global teams and clients
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
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Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Commerce/BusinessTravel Percentage :
0%As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
About the role:.
Administer necessary product requirements to maintain consistent account control of clients using FIS software products and ensure the quality and utilization of FIS software products satisfies client needs.
About the team:
What you will be doing:
What you will need:
Added bonus if you have:
What we offer you:
At FIS, you can learn, grow and make an impact in your career.
Opportunity to work with global teams and clients
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
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Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
We create and deliver a holistic suite of Protection Solutions for retail customers that meet their every need in a simple, easy and intuitive way. Our vision is to be our customer’s first choice to sustain, grow and protect their prosperity.
As Protection Proposition Expert, you form part of a cross-functional team within the boarder Retail Protection Delivery Team and are expected to collaborate with Feature Analysts and System Architects to craft the high-level business requirements to assist the Product Owners in the translation of their vision and strategy into tangible and measurable outcomes. You will play a central role in the success of the Retail Protection Delivery Team. Our Proposition includes but is not limited to Life, Disability, Severe Illness and Funeral Cover. You will be expected to have a deep understanding of these products, the associated processes across all the customer journeys and the technology landscape that enables the proposition.
The Retail Protection Delivery Team is a dynamic unit within OMix. The team applies customer-focused design thinking, agile and lean development methodologies, and continuous delivery practices.
Key Results Areas:
Assists the Product Owners in executing their strategy, vision, objectives, and product roadmaps.
Provide thought leadership and assistance to the PO’s in designing optimal business solutions based on fundamental business design principals and concepts.
Craft high-level business requirements.
Collaborates with the teams of Feature Analysts, Business Analysts and System Architects in the analysis, design and implementation of the business requirements.
Break Features into stories, including agreeing acceptance criteria
Role and Experience Qualifications:
Relevant tertiary education in Business, Commerce, or Information Systems.
At least five years relevant experience with regards to Protection Propositions.
A significant volume of business knowledge and awareness.
Knowledge and experience of agile methodology and frameworks like Scrum, Kanban, Scaled Agile (SAFe) etc.
Knowledge and experience in using tracking and collaboration tools such as Jira, Miro and TFS
Knowledge and experience of typically used Agile techniques such as User Story mapping, ATDD, TDD, etc.
Good Communication Skills.
A passion for protection business.
Business acumen.
Strong sense of ownership and delivery.
Skills
Education
Closing Date
26 April 2024The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.
All prospective employees are required to disclose their vaccination status as part of the recruitment process.
Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.
The Old Mutual Story!
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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
OperationsJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Description:
This position offers the exciting opportunity to be a part of the salesforce.com Product & Pricing Operations Team. The person will be responsible for integrating price books and products in support of our Lead to Cash operations and systems. The individual we are seeking is self-directed and team-oriented with the ability to understand the needs of technical/business/sales users, and deliver projects and tasks necessary to make everyone successful. The individual will be responsible for testing and troubleshooting configurations, assisting with release management, building reports, analyzing data, and producing process documentation. Successful candidates will be able to work effectively within cross-functional teams to identify and gain agreement on business requirements and track all project tasks and issues.
Responsibilities:
Required Skills/Experience:
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
For Washington-based roles, the base salary hiring range for this position is $79,900 to $137,600.Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.Official account of Jobstore.
SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £20.5 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for generations to come.
This role is within our Networks Distribution IT team supporting our Digital Strategy and Vision to be a progressive network owner, using digital to enhance social and economic value, deliver a leading experience for our customers and to enable the energy system to support net zero carbon emissions.
Join us on our journey to net zero and help us power change.
About the Role
Base Location: Havant, Reading, Perth or Glasgow
Salary: £55,573-£63,643 + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: Permanent | Full Time | Flexible First options available
As an experienced Senior Product Analyst within Distribution IT, you will be leading the activities with Product Owners and delivery teams by translating customer needs into high level technical specifications, design and development of recommended systems, working in an agile manner to deliver business outcomes and value.
Key responsibilities for this role will include:
- Leading on work alongside the Product Owner to clarify requirements, to plan implementation and to answer queries through the development process as well as understanding and prioritising conflicting needs.
- Overseeing delivery of product analysis backlog items across the end-to-end product in an agile environment. Delivery work may include representing and modelling data and information, developing training materials and driving the definition of lean business cases.
- Planning, prioritising, managing, executing and evaluating analysis work across the product lifecycle.
- Assessing impacts and leads the design activities for business processes to accommodate the use of the solution.
- Presents complex business and technical concepts as well as preparing succinct reports and communications to customers at all levels of the organisation.
What do I need?
To be considered for this role, we would love you to have:
- Experience from a similar more senior support or development role focused on supporting business critical/complex systems in a large organisation.
- Previous experience working in an agile environment and as part of a multi-disciplinary team.
- Strong stakeholder management capabilities with excellent facilitation skills; ensuring people reach agreement and develop effective work practices
- Proactive approach with the ability to prioritise own and others workloads within demanding schedules.
- Excellent communication skills with the ability to take ownership of any requests and issues from all interconnecting and interdependent workstreams and maintains quality of work.
About our Business
SSE IT underpins the technology needs of all the different businesses that make up the SSE group. From emerging technologies to data and analytics to cyber security - we power SSE's growth and enable it to generate value, while keeping it secure. As a trusted business partner that helps SSE lead in a low carbon world, we are proud of our service. Working for SSE IT is all about equipping SSE for now and the future.
What's in it for you?
An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.
Next Steps
All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Laura on 01738 341814.
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.
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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
ProductJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
Salesforce Inc. seeks Product Owner Senior Analyst in Dallas, TX:
Job Duties: Engage with the business users at different levels to understand business needs, analyze, document, evaluate and prioritize the requirements and make recommendations on the solution and implementation. Drive, develop and maintain numerous project deliverables that support the program, including functional and non-functional specifications, data mapping, transformation, solution design, process diagram, acceptance criteria, UAT, and other project artifacts. Work effectively with the technical and development teams and help them understand the specifications and requirements for technical development, testing, and implementation. Identify test scenarios, develop test scripts, and execute testing in support of system, and User Acceptance Testing (UAT). Define, discover, interpret data models, and assist in the design and configuration of analytics and reporting dashboard to help business users make informed decisions. Partner with various business partners and solution teams to evaluate how to best leverage Integration, data warehouse, and business intelligence functionality to meet evolving business requirements and information needs. Ensure solutions promote simplicity, efficiency, and conform to Enterprise and Architecture standards and guidelines. Provide functional leadership during technology enhancements, upgrades, and implementations and work successfully as a liaison with various internal business and technical partners. Partner with the support organization to provide training, support, and technical assistance to the operation team and end users. Participate in the Agile scrum team, write, enhancer, and research user stories and be responsible as business lead and central subject matter expert. Help streamline the work process to improve efficiency and consistency. Telecommuting is an option.
Minimum Requirements: Master’s degree, or foreign equivalent, in Computer Science, Engineering (any field), Telecommunications or closely related quantitative discipline, and two (2) years of experience in job offered or in any occupation in a related field, OR Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering (any field), Telecommunications or closely related quantitative discipline and five (5) years of progressively responsible experience in job offered or in any occupation in a related field.
A related technical degree required (Computer Science, Engineering (any field)).
Special Skill Requirements: (1) Hibernate; (2) Eclipse; (3) Java; (4) JSP; (5) Maven; (6) Spring MVC; (7) SQL; (8) Jira; and (9) Tomcat. Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option.
Submit a resume using the apply button on this posting or by email at: onlinejobpostings@salesforce.com at Job# 20-2694. Salesforce is an Equal Opportunity & Affirmative Action Employer.
#LI-DNI
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
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Job Responsibilities
Job Requirements
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What Product Systems Analysis contributes to Cardinal Health
Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.
Product System Analysis serves as a liaison between the business and IT to align product strategies and capabilities, also providing technical business specifications to IT. This job family identifies and analyzes product needs, defines requirements, objectives, and participates in the solutions making process. This job family optimize business processes by leveraging the functionality of the technology and product solution.
Responsibilities
Qualifications
What is expected of you and others at this level
Anticipated salary range: $66,500 – $85,500
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Application window anticipated to close: 5/10/2024 *if interested in opportunity, please submit application as soon as possible.
#LI-Remote
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click here
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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Analyzes business problems to be solved with automated systems. Formulates and defines automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provides technical expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configures system settings and options; plans and executes unit design, assists in integration and acceptance testing, where necessary; and creates specifications for systems to meet business requirements. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
Job Specific Duties and Responsibilities
Client facing defect management, to include support and delivery of products and legacy mainframe systems. Also, manage client communication for defects, validation and emergency change notification.
Job Specific Skills and Competencies
Looking for a candidate that is a hybrid of business and technical that can work with our in issue resolution for a distributed epayables product. Great communication skills in interpreting the very technical to our business client counterparts, but can work with our clients technical teams to trouble shoot issues. Knowledge of the incident management role and processes.
Typical Day in the Life of the Role
This role is a Level 1/Level 2 support team in various products, so there is no set schedule for the day and spends most of the day multitasking between competing priorities.
What Part Will You Play?
Works on multiple simple projects and programs from a business solution and design perspective, participates in drafting solutions documentation, in collaboration with QA resource, developers and technical teams.
Maintains knowledge in company platforms and learns to create alternative solutions. This includes product enhancement analysis and design, supporting and contributing functional testing approach, actual testing and validating as necessary.
Participates in development of product enhancements as part of client projects, following the requirements to functionality which must be designed and developed in a method that can be re-used by technology.
Submits projects for Web Product Analyst Specialist review/consideration of risk/impact for changes, participate in identifying all functional components affected, learns to estimate Solution effort and, helps to coordinate estimates across all relevant parties.
Conducts analysis on simple to medium problems, supports issue/problem resolution, implementation, notification, and post-implementation support to minimize client impact. Provides issue support to development and production support teams.
What Are We Looking For in This Role?
Minimum Qualifications
Bachelor's Degree
Relevant Experience or Degree in: In Information Technology, Business, or related field and/or equivalent of training and experience
Typically Minimum 0-2 Years Relevant Exp
Experience in integration, IT platforms and technologies in a Business Analyst environment, experience working with Web and Browser technologies.
Preferred Qualifications
Typically Minimum 2-4 Years Relevant Exp
Experience in document preparation, financial services, solutions design, programming language fundamentals, scripting knowledge, and understanding of data structuring
Pursuing or having achieved Business Analysis certification (CCBA, CBAP, BCS), International Diploma in Business Analysis or equivalent a plus
What Are Our Desired Skills and Capabilities?
Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
Problem Solving - A seasoned, experienced professional with strong problem solving skills and problem resolution is based on a broad base of business knowledge
Prioritizing/Multi-tasking - Ability to manage priorities in a matrix managed environment
Facilitation and Negotiation - Demonstrates the ability to stay on task and lead to results, maintain scope, and negotiate between differing objectives to arrive at consensus within timeframes given.
“The position listed in this requisition is ineligible for the referral bonus award program”
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
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Job Title
Within Airline IT Offer Engineering / Pricing Optimisation & Distribution (POD), the Airline Distribution Solutions (ADS) group is driving the solutions for airlines to propose, sell and service any products through any kind of retailer network: Travel agencies, NDC aggregators… and soon other airlines with Nevio (the new Altea major version). In short, the main commercial entry door to Altea handling “everything but the airline website!”
With two flagship products (NDC – “New Distribution Capability” - the industry game changer, driven by IATA and Group Management), we are giving back to the airline the full control on their sales, all the sales: from individual PNR up to XL complex group booking. This was natively designed in offer-based flow, the core concept of Nevio evolution, the most important airline transformation initiative of the decade. This opens the door to very promising evolutions, especially in the field of offer/price differentiation per customer/channels, which will be the airlines’ priority for the years to come.
In the field, it means very interesting challenges, both functional and technical:
We orchestrate Altea commercial flows, end to end, giving a very comprehensive view of the airline business and providing exposure across multiple divisions/trains.
We have a wide range of technical activities, from backend (Java/C++/Quarkus) to frontend (Angular) complemented by data modules, all on their way to Azure!
By becoming a pillar of one of the key Amadeus solution suites today, you will shape our future airline product suite!
Simply make our products work better!
You’ll be:
Understanding customer needs in depth and defining their requirements (directly or via Product Management)
Interfacing with the customer during requirements understand, functional specification, testing and implementation phases
Optimizing solution design to hide complexity of the most advanced capabilities
Producing clear product specification and seamless API definition.
Collaborating with many stakeholders across airline IT, payment and distribution.
Contributing to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity
Master's degree in Engineering a plus or equivalent experience
5-10 years hands on experience as a Technical Business Analyst/Product Definitio Analyst building IT solutions
Experience in Airline IT, Hospitality or Distribution business is a plus
Experience in reservations systems or ticketing is a plus
Appetite for technico-functional design and complex business integration
Ability to communicate effectively, both verbally and in writing.
Strong organizational skills with a high attention to detail.
Ability to analyse objectives, considers options and plans.
What we can offer you
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
#LI-EMEA
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
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If you have a passion for analytics and a desire to leverage product data to support both customers and customer-facing teams, this role is for you. As a cross-functional product analyst, you'll collaborate with teams from Product & Engineering, Marketing, Sales, and Customer Advocacy to provide an external perspective on the product. The ideal candidate should feel at ease working with complex data, confidently navigate ambiguity in business processes, and have hands-on experience in data analysis. Additionally, having the ability to translate data into practical insights and captivate others with exciting findings is crucial. Familiarity with basic product metrics is also beneficial.
NOTE: This is an individual contributor role with a career path to grow into a SME.
Requirements:
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Product Control, the largest department in Finance, is primarily responsible for controlling daily profit and loss reporting, price verification and trading activity for the Institutional Clients Group. We work closely across functions on a daily basis (including the Trading desks, Risk Management, Operations, and other areas of Finance) and develop a deep understanding of the products traded, along with the associated market risks and accounting complexities.
As part of the team of diverse and supportive professionals, the main tasks are concerned with reporting and analyzing the daily P&L. Candidate will work closely with all other areas of the Finance department, liaising with the trading desk, risk management, operations and middle office.
In this position you will use and expand your experience and professional skills for the following responsibilities:
Be responsible for the end-to-end Product Control process, including daily P&L preparation and related activities: review and analyze new trades, associated risks and the P&L generated, also understand and analyze the P&L coming from market moves on the existing portfolio of trades.
Perform Independent Price Verification (IPV), calculate or validate Valuation Adjustments, and perform Fair Value Levelling (to classify the inventory in scope by observability of the external inputs used for price verification)
Work closely with various areas of the Finance department, liaising with the Trading Desk, Risk Management, Operations, Middle Office and IT teams
Use effective escalation to ensure issues are highlighted in a timely manner. Focus on recurring issues and drive through enhancement projects and systems fixes
Support standardization efforts and work on strategic as well as ad-hoc projects to improve Citi’s Product Control system infrastructure and to implement process improvement ideas
Develop an enquiring and questioning mind-set
Exploit a collaborative and motivating attitude to join forces with colleagues for excellent results
Benefit from your organized personality, attention to details and independent working style
Use your experience and knowledge to drive and contribute to outstanding team performance
The ideal candidate for this position preferably possesses the following qualifications and skills:
At least 3-4 years of relevant professional experience
A university or college degree in Finance/Accounting is an advantage but not a must as we are open to other majors.
Good command of spoken and written English
Confident analytical and communication skills
Controls focused mind-set
Strong Microsoft Excel skills. (Training will be provided on other in-house and industry standard systems used in this position.)
Knowledge of or demonstrated interest in financial products is an advantage.
We are a development-focused organization. The above qualifications and skills are considered as primary assets for the position – but we do not pursue perfectionism: we look for capable colleagues and help them grow to excellence in their fields and positions.
Benefits:
Competitive compensation package with a wide range of benefits:
Cafeteria Program
Home Office Allowance - for colleagues working in hybrid and remote work models
Paid Parental Leave Program - maternity leave and paternity leave
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support colleagues’ in managing work - life balance
Continuous career progression opportunities across geographies and business lines
Inclusive and friendly corporate culture
Socially active employee communities with diverse networking opportunities
Apply to join the world’s most global bank and discover the true extent of your capabilities!
#emeafincontrols #LI-MF1
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Job Family Group:
Finance-------------------------------------------------
Job Family:
Product Control------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Official account of Jobstore.
Job Title
Rates application is a core key component in Amadeus CRS platform that holds the Rates and pricing data which drives the revenues for the customers. The application works as a backend publishing many APIs to be able to manage the data from various consumers. Many new key features are being built into the application to provide a one stop product for all hospitality customers in their efforts to transform travel industry on various fronts like shopping and booking for guests.
As a hospitality business unit, we drive the full platform called ACRS (Amadeus central reservation system) for our customers. This platform allows customers to configure, shop and book, distribute rates, and generate reports for BI to intelligently feed the data back into ACRS.
Summary of the role:
Common accountabilities:
Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.
Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.
Works independently within plan dictated by manager, with some guidance on most complex situations.
Specific accountabilities:
Assess requirements
Build, maintain and share the functional knowledge of our processes, APIs and usage of end user products.
Analyse business requirements submitted by Product Management.
Size specification and validation work.
Carry out functional design
Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.
Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.
Overview validation
Validate the product to ensure compliance of the delivered functionality and system integrity, and give sign off
Ensure production integrity by investigating, validating and prioritizing reported incidents.
Manage relations with key stakeholders
Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams.
Interface with the customer during requirements understanding, functional specification, testing and implementation phases.
In this role you’ll:
Daily
Work on documentation of APIs and specifications
Design APIs
Debug functional problems/bugs
Work with DEV/QA to support the delivery of functional features
Weekly
Work on solutioning new features
Work with cross functional teams to identify impacts, guide the solution and present the outcome to key stakeholders
Customer facing
Work with product management/customer to drive the functional vision of the product.
About the ideal candidate:
Education and Experience:
Must a Bachelors degree in computer science
Preferred a Masters degree in computer science
Must have 5 years
Preferred to have 8 years
Some leadership qualities as an individual contributor animating with various stakeholders
Preferred to have 2-3 years of hospitality experience. Not a must, the experience could also be in general travel industry.
What we can offer you:
Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
Work from anywhere: onsite, hybrid or fully remote.
Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
Diversity & Inclusion
Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.
Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Official account of Jobstore.
Marsh McLennan is seeking an experienced Specialist - IT Application/Production Support to join our Portal & Digital Workplace team and play a key role in managing the metrics, user analytics, and training processes for our global employee intranet. The successful candidate will be responsible for overseeing the Training Hub for content owners, ensuring the seamless onboarding of new content owners, and providing valuable insights through analytics reporting across various MarCom Tech products. This position offers an exciting opportunity for an individual with a strong analytical mindset, excellent project management skills, and a passion for optimizing digital workplace experiences.
We will count on you to:
Provides Level 2 Application and technical support to colleagues across multiple applications. This Application Support analyst is a key support role and provides assistance to the MARSH Business. The resource will report in to the L2 Application Support Manager and be a key member of the team with below responsibilities:
Routing open incident tickets to Development teams for resolution if team cannot resolve.
Responds to incidents within SLA or within a timely manner with appropriate level of urgency. Determines appropriate hardware and software based on corporate policy and end user requirements. Effectively communicates and follows up with colleagues on all incidents and requests. Escalates incidents and questions to appropriate support groups. Ensures all service feedback and updates are provided in a timely manner to all stakeholders. Uses corporate incident management system to record and track all support work. Take ownership of end user incidents providing effective communication and resolution Provide technical applications support across a range of technologies including but not limited to Java, Oracle and Powershell Provide effective investigation and root cause analysis for problem management process. Supports team’s abilities and functions through positive customer relations. Provides coaching and mentoring to other team members. Contributes to the improvement and enhancement of processes and procedures. Gains additional knowledge and stays abreast of current technologies through employee and company sponsored training, periodicals, and regular interaction with other team members.
What you need to have:
3 years of experience working in Application/Production Support and carrying out responsibilities related to Essential qualifications.
Any project/app that they have recently worked on/or supported using any latest tech stack – React, Python, Angular, Java, Mongo DB, SQL Server, Oracle DB
Any troubleshooting experience where they have used tools such as Datadog, Splunk, Grafana, App Dynamics, Kibana etc.
Any interest or have they undergone any trainings recently to upskill themselves
Previous application support(L2&L3 support) experience, not network or Service desk(L1) support
Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman s serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and Twitter.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.
Official account of Jobstore.
Join our expanding Citi Finance Team and make your own progress in a supportive and friendly environment!
We are a people-oriented organization that appreciates and promotes personal and professional aspirations. Our corporate culture is empathic: we acknowledge life-work balance throughout your career path.
Product Control Senior Analyst
Product Control, the largest department in Finance, is primarily responsible for controlling daily profit and loss reporting, price verification and trading activity for the Institutional Clients Group. We work closely across functions on a daily basis (including the Trading desks, Risk Management, Operations, and other areas of Finance) and develop a deep understanding of the products traded, along with the associated market risks and accounting complexities.
As part of the team of diverse and supportive professionals, the main tasks are concerned with reporting and analysing the daily P&L. You will work closely with all other areas of the Finance department, liaising with the trading desk, risk management, operations and middle office.
Responsibilities:
Ideal background:
We are a development-focused organization. The above qualifications and skills are considered as primary assets for the position – but we do not pursue perfectionism: we look for capable colleagues and help them grow to excellence in their fields and positions.
Benefits:
Apply to join the world’s most global bank and discover the true extent of your capabilities!
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Job Family Group:
Finance-------------------------------------------------
Job Family:
Product Control------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Official account of Jobstore.
