Total 252 Visual Design Director inSelangor job vacancies in Customer Service category in The United States of America

Do you have a passion for the customer experience, delivering outcomes for customers, and driving value for some of the world’s biggest brands? Do you enjoy working with high-quality professionals in sales, operations, product, engineering, design, and marketing? Do you possess the urgency and drive to serve customers and a Customer Success Team in a rapidly growing enterprise software space? Reputation is looking for a proven Director Customer Success Healthcare with these skills.

The Director Customer Success Healthcare is a vital link between our Healthcare Customers and the solutions we provide. They are expected to analyze our customers’ business objectives and the industry standards or trends to recommend actions that best achieve those business objectives. This role will help drive business growth by clearly setting direction and expectations, establishing KPIs, and translating the results into outcomes.

Responsibilities:

• Leading large team or multiple teams (manages 10+ people)

• Build and maintain strong, collaborative relationships with customer teams and leadership, as well as cross functional teams

• Leading and managing teams (managers and CSMs) in all aspects of customer success from initial onboarding, training, upsell, strategic growth, consultation, and renewal.

• Build strong relationships and maintain frequent engagement with customer sponsors & stakeholders at all levels of the organizations.

• Accountable for team(s) performance; managing & creating processes that will improve the org; works on several projects; accountable for quality of employee and customer experience

• Influences team(s) to achieve KPI goals

• Influences and negotiates process, metrics, and targets with internal and external teams

• Strategically builds team focus and attention on key enterprise goals and KPIs

• Develops, manages, and provides guidance and direction for multiple-large teams or teams with multiple mgmt layers

• Brings clarity, focus, and direction for the team; coach and mentor for the team; leads by example, completes tasks, driven to get the job done right, and ensures that team follows their lead

• Understands the "big picture" and effectively directs team(s) in the execution of components of the strategic vision; considers people, teams, due process, and norms/ethics while driving for results

• Strategic; able to generate vision around direction of the function; understands resources and limitations; steadfastly pushes self and others for results; develops effective leaders

• Creating new strategies & processes that motivate the team, deliver a quality CX, and move the company forward. 

• Actively encouraging team and department innovation and problem solving

• Keep abreast of market trends, industry changes, and competitive factors that may impact channel partners.

• Collaborate effectively with leaders (sales, product, data science, and peers) to maximize the customer experience.

• Responsible for staff balancing within function; recommends training strategies

• Participates in short- and long-term workforce planning for function

• Defines success in terms of the whole team; drives engagement; develops effective leaders.

• Drive the team to maximize Reputation’s short and long-term revenue targets.

Qualifications:

• 7-10 years of experience in team management and development, customer success, strategic account management, partner relations, or consulting role(s)

• Healthcare industry experience and domain expertise essential for success

• Experience with B2B sales, business development, renewals, and upsells is a plus.

• Complex problem-solving skills and an analytical mindset are a must.

• Detail-oriented, self-driven, and eager to provide a superior service experience.

• Solid Excel and PowerPoint capabilities with the skills to turn data into insights and action.

• Strategic “big picture” vision, consultative mindset, and professional communication skills required for enterprise clientele.

• Knowledgeable SaaS background that drives an “Experience + Outcomes = Success” mantra and approach

• Ability to manage multiple projects and teams

• Ability to work well under pressure.

• Ability to find creative solutions to challenging problems.

• Desire to excel and grow within the organization.

• Bachelor’s Degree required

When you join Reputation, you can expect:

• Flexible working arrangements.

• Career growth with paid training tuition opportunities.  

• Active Employee Resource Groups (ERGs) to engage with. 

• An equitable work environment. 

 

Our employees say it best:

According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton. 

Our employees highlight our:

• Ample Opportunities- “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.” 

• Positive Culture- "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.” 

• Training and Tools- “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.”

• Balance- “Great work life balance and awesome team environment!”

Diversity Programs & Initiatives:

Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.

At Reputation, we believe in:

• Diversity: Embracing a culture that values uniqueness.

• Inclusion: Inviting diverse groups to take part in company life.

• Belonging: Helping each individual feel accepted for who they are.

"At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation 

 

Additionally, we offer a variety of benefits and perks, such as:

• Flexible PTO

• Paid company holidays 

• 4 company provided, “Recharge Days”, which are wellness days off for the entire company

• Several active Employee Resource Groups (ERG’s) to help foster inclusion and community 

• Employee Assistance Program

• Access to a wide variety of unique perks and apps: Ginger, Calm, Headspace, Carrot Fertility, Aaptiv, Omada, One Medical, SoFi 

• Fetch Pet Insurance

• 401K

• Health, dental and vision insurance

• Paid maternity leave 

• Employer paid short term and long term disability and life insurance

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

Daily Operations

• Operate and run day to day AV and VC system for virtual and physical events
• Plan and manage schedule for multiple Teams/ VC meeting to ensure setup and tests are done
• Responsible in ensuring AV and VC system are in good working condition by conducting predictive and preventive maintenance
• Providing Level 1 support on fault rectification works
• Produce monthly report of the maintenance checks for filing and checking
• Working closely with Facilities Management team on operation.
• Attending to maintenance service requests
• Maintain an asset inventory with proper labelling as well as problem and incident reports
• Coordinate and supervise the rectification of AV and VC defects, maintenance, replacement and upgrading works
• Monitor and attend to maintenance service requests

Who we are looking for

• Technicians/ Operational Executive shall have at least 1 year experiences in audio visual (AV) equipment operations and maintenance
• Good communication and interpersonal skills, with an eye for detail
• Well knowledge on MS Teams and Polycom system
• Positive working attitude
• Able to handle stress and multi-tasking
• Good team player

Director, Customer Success Management

Summary of the role:

The Director, Customer Success Management role oversees a team of Customer Success Managers. Responsibilities involve leading and motivating a team of customer success managers, ensuring that they have the necessary resources and support to succeed. This role establishes objectives, sets priorities, and organizes resources and tasks to achieve goals. The Director of Customer Success Management makes strategic decisions that align with organizational objectives and implements necessary changes if needed and will maintain open lines of communication within the team and with external stakeholders. As people leader, this person is responsible for managing the overall performance of the team, ensure objectives are met and team members are supported in their professional growth. The Director, Customer Success Management coordinates all activities that enable customers (Travel Sellers and Airlines) to unlock the most value of Amadeus solutions for higher return on their investment and business impact.

The Director, Customer Success Management organizes the team to bring in the required expertise to support our customers' business expansion.  They are responsible for understanding the needs and constraints of the customer as well as their strategic direction, and then promotes early adoption and best usage of Amadeus products to derive maximum value. This role enables Amadeus to respond faster and more precisely to customer needs.

Customer satisfaction, solution adoption, value delivered to customer’ s low churn, and growth through upsells are some on the main KPIs for Customer Success Managers. The Director, Customer Success Management holds accountability for the optimization of the team to obtain the best return and they partner with the customer to maximize adoption and to ensure that they get all the help they need to quickly get business outcomes after implementation of our solutions.

In this role you’ll:

Own Customer Success Plan: drive customer alignment and goal setting:

• Orchestrate Amadeus roles in engaging customer in upfront goal-setting – including external meetings with (key) decision makers to agree on KPIs, method for tracking, and Success Plan elements.

• Co-create success plan with buyer / decision makers, codifying program value-driving outcomes

• Set clear expectations on engagement model with stakeholders building stakeholder map, communicating role of CSM, and with implementation communicating resource requirements, and risks, based on customer deployment readiness.

• Participate in internal handover meetings organized by Account Manager for a new customer or new solution to understand Account Plan and customer context.

Manage ongoing customer health:

• Proactively review key metrics, reach out whenever they drop below target, and problem solve ways to drive adoption.

• Share best practices for solution usage with customers. Engage Amadeus consulting resources when necessary to conduct Health Checks.

• Lead regular (quarterly or annual) business reviews to discuss whether Amadeus is progressing towards value and opportunities for improvement based on success charter and KPI tracking.

• Play coordinating support role whenever customer runs into frustrating technical challenges by activating individuals with relevant expertise to address these and feeding back progress updates.

• Deliver and explain dashboards relevant to customers’ business outcomes.

• Advocate for customers internally through prioritization process with Product Management Marketing and with Amadeus leadership engagement when necessary.

Talent Management and Engagement:

• Manage a team of engaged, high performance Customer Success Managers.

• Provide coaching and mentoring in their roles and motivate the team to achieve the business success.

• Guide team members in best practices and ensure the customer success model is being applied as designed.

• Ensure available tools, metrics, accesses, and permissions are available to the team so they can perform to the best of their capacity. Support the people's growth and plan career development in the context of the role.

About the ideal candidate:

• Education: Bachelor’s degree in business or any related subjects and/or equivalent experience

• Prior experiences where a significant amount of time was spent with customers, at all levels.

• Team management experience is a must.

• Minimum of 10+ years’ experience in prior roles such as: Account Manager, Delivery Manager, Customer Care, Product Management, and/or IT Account Management.

• Travel: Must be able to travel 30-40%

• Must have a deep understanding of the travel industry (players, trends, principles) and of the customer whether large or small, airline or Travel Seller. The CSM will have to develop a sense of customer business drivers and well as their competitive landscape (what make them successful)

• Advanced knowledge of Microsoft Office, Salesforce.com, Qlik, Tableau.

• Ability to learn how navigate Amadeus internal tools (eg Win@aproch, ASH,…)

• English speaking required.

• Amadeus Product / portfolio knowledge required.

• Strong understanding of Amadeus product suite, i.e. strong familiarity with Amadeus solutions and outcomes

• Demonstrated expertise in using analytical, reporting, planning, and marketing tools.

• Strong data synthesis skills, with an ability to draw insights from a diverse set of indicators.

• Must possess strong conceptual thinking skills to develop customer specific use cases.

• Must have strong knowledge of technologies and industry trends.

• Able to develop and execute effective Customer Development Action Plans for the account.

What we can offer you: 

• The opportunity to work for one of the world’s top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective. 

• Skills development and opportunities to try new ideas. 

• A global diverse work environment 

​

Application process: 

• The application process takes no longer than 10 minutes! Create your candidate profile, upload your CV, and apply. 

• Are you the one we are looking for? Apply now! 

#LI-AM2024

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accommodations@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The mission of the Centre is to improve population health and well-being by accelerating the use of behavioural and implementation science in health policy and practice.

We are looking for an individual who is passionate about improving health and well-being for everyone, through approaches that bridge research, community and government.

Responsibilities include:

• Work hand-in-hand with Directors, Principal Investigators and Visiting Professors, to develop strategy that meets overall research, translation, implementation and education objectives of the Centre.
• Establish an independent research agenda through collaborations with health institutions, government agencies and private sector through internal or extramural funding
• Represent a core part of the leadership team for programs on public policy and research implementation and for outreach to professional bodies
• Oversee implementation of education activities of the Centre for Behavioural and Implementation Science Interventions (BISI) under NUSMed.
• Oversee research and education staff supervision and mentorship

Qualifications

• An advanced degree in behavioral science, Biomedical science, psychology and other related disciplines
• At least 8 years working experience, with 3 – 5 years of this time previously committed to work in the science or health sector interface with policy, implementation, public administration and government.
• Prior demonstrated leadership and managerial expertise is essential, as this role requires the candidate to build team capacity and expertise in a growing field
• Excellent written and verbal communication skills in English
• Ability to manage multiple, diverse stakeholders, and communicate effectively
• An analytical mind with experience in program design and management (e.g. assessing evidence, proposals) in the public sector, and the ability to package and communicate information effectively

White Oak Medical Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

 

White Oak Medical Center seeks to hire an experienced Director of Wound Care who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

As a Director of Wound Care you will:
•Be responsible for the management and the strategic growth of the Wound Care Program and other wound care continuum programs
•Maintain a collaborative and consultative client relationship within and outside the hospital organization and for creating effective working relationships between Healogics and the hospital.
•Manage the Center’s daily operation
•Manage direct reports in conjunction with the company and hospital HR departments. This includes interviewing, hiring, motivating, coaching, counselling, establishing performance expectations, and conducting performance reviews
•Perform Financial Management
•Manage Quality/Performance Improvement functions
•Manage clinical functions
•Manage Relationships
•Manage Community Education/Marketing functions
•Perform other duties as required

Qualifications include:
•Bachelor’s degree in Business Administration, Healthcare Administration, Nursing or related field
•Current Registered Nurse (RN) license
•Five (5) years or more in clinical nursing, clinical operations experience or clinical management

Work Schedule:

Monday to Friday

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• 403(b) retirement plan

• Free Employee parking

• Benefits Eligible Positions:

  • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

  • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting  

  • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

  • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

 

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act.  As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

 

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law.  Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. 

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.
 

CFS is seeking a highly motivated and organised individual to join CAP as an Assistant Director in an important and exciting role that offers hands-on opportunities to develop, implement and manage collective giving and philanthropic advisory programmes to meet evolving community needs in Singapore. The candidate will be a key member of the CAP team with a responsibility to oversee the efficient and effective running of CAP programmes, and provide direction and guidance to project teams.

The ideal candidate should have a proven track record in driving collective giving/philanthropic initiatives, with in-depth domain knowledge in one or more of the following areas – environment/sustainability, issues affecting lower-income families, education, skills training, employment-support, health and care. He/she should also have a data-driven understanding of effective and innovative giving strategies in any of the areas identified above.

If you are a dynamic leader with a commitment to advancing social and environmental causes through strategic giving, we encourage you to apply. Join us in making a lasting difference in Singapore.

Key Responsibilities:

· Proactively exercise creativity, foresight, and judgment in planning and delivering CAP collective giving programmes and bespoke philanthropy advisory services in a variety of philanthropic domains.This includes developing and implementing strategies, action plans and programmes to promote effective philanthropy in Singapore.

· Provide independent leadership on complex assignments and be able to guide 1-2 team members

· Uphold business and operational excellence at the Centre; manage budgets and monitor progress on KPIs.

· Develop a thorough knowledge of team’s needs to provide proactive, efficient, and expedient resources and support towards the collective growth of the team

· Oversee the end-to-end grantmaking process for new collective giving programmes and community impact funds

· Stay informed about emerging trends/needs, research and innovations in the fields of sustainability and social impact to continuously build pipeline of philanthropic opportunities and evaluate effectiveness of existing funds.

Qualifications/Skills:

· Masters-level qualifications in business, social sciences, public policy/health preferred

· Domain knowledge/expertise on one or more of the following sectors will be a definite advantage – environment/sustainability, economic, social, health and care needs and the philanthropic sector

· Strong communication, writing and interpersonal skills, with the ability to engage a range of audiences, stakeholders, funders and partners

· Ability to work under own initiative with a proactive approach to problem solving.

· Proficiency in budgeting and financial management, with the ability to develop and manage budgets for philanthropic initiatives and ensure compliance with relevant regulations and reporting requirements.

· Able to strive in a fast-paced and dynamic environment as an independent contributor with limited resources.

· Ability to write and present clear and concise reports independently.

· Proficient in Microsoft Office applications (such as PowerPoint and Excel)

· Core competencies in grantmaking and grant management

· Manage, lead and motivate teams, prioritize tasks, and delegate responsibilities effectively to achieve organizational goals.

Job Description Summary

Responsible for the architecture of applications. Defines application and technical component composition and interactions which address functional and non-functional requirements. Selects, defines and documents technology choices that best addresses requirements and constraints. Performs viability assessments to analyse and resolve architectural weaknesses. An application architect will need to interact effectively with business stakeholders, project managers, developers, and specialists to oversee the planning and implementation of applications.

Job Overview: As a ServiceNow Architect, you will be responsible for designing, developing, and maintaining ServiceNow solutions to meet the IT service management and business process automation needs of the organization. You will work closely with stakeholders to understand requirements and translate them into efficient and effective ServiceNow solutions.

ServiceNow Architects are key figures in enabling organizations to efficiently manage their IT services and automate business processes. They need a deep understanding of the ServiceNow platform, ITSM, and ITIL practices, as well as strong technical and communication skills to succeed in this role.

Key Responsibilities:

· ServiceNow Design: Design and architect ServiceNow solutions based on business requirements, best practices, and industry standards.

· Customization: Customize and configure ServiceNow applications, modules, and workflows to meet the specific needs of the organization.

· Integration: Integrate ServiceNow with other systems and applications to ensure seamless data flow and process automation.

· Process Automation: Design and implement workflow automation, business rules, and orchestration to streamline and optimize business processes.

· Data Modeling: Develop data models, tables, and relationships within ServiceNow to support data consistency and reporting requirements.

· User Interface (UI): Create user-friendly and intuitive ServiceNow UIs for various applications and modules, ensuring a positive user experience.

· Security: Implement and manage security and access controls in ServiceNow, ensuring data privacy and compliance with security policies.

· Performance Optimization: Monitor and optimize the performance of the ServiceNow platform to ensure it meets user expectations.

· Documentation: Maintain thorough documentation of ServiceNow configurations, processes, and customizations.

· Training and Support: Provide training to end-users and support teams to ensure they can effectively use and manage ServiceNow.

· Upgrades and Maintenance: Stay up to date with ServiceNow updates and patches and manage the upgrade process.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field.
• ServiceNow certification(s) such as Certified System Administrator, Certified Implementation Specialist, or Certified Application Developer.
• Proven experience as a ServiceNow Architect or a similar role.
• Strong knowledge of IT service management, ITIL processes, and best practices.
• Proficiency in JavaScript, Glide scripting, and other ServiceNow development languages.
• Experience with ServiceNow platform administration and customization.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work with cross-functional teams and stakeholders.

Preferred Qualifications:

• Experience with ServiceNow Service Portal development.
• Knowledge of ServiceNow Performance Analytics and Reporting.
• Integration expertise with REST, SOAP, and other web service protocols.
• Familiarity with service management tools and frameworks.

Compensation Details:

$155000 - $200000 per year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Semi-Monthly Pay
• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
• 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents.
• Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review.
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering our employees opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more.
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events.
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Identity theft protection

* Benefits are provided in compliance with applicable policies.

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

12th February, 2024 The Role - Assistant Service DirectorThe Assistant Service Director is essential in the success of the day-to-day management of a large Early Childhood Service.     This is a unique opportunity as this position supports both the educational and management teams. The role serves as a stepping stone for future career growth, with opportunities to advance as the company grows. Orchard Early Learning Centres has a further 10 centres in the pipeline across Sydney.   Our philosophies are centred around Sustainability – Paddock to Plate – RIE & Adventurous Play  While you'll be hands-on across all the rooms, you'll also have dedicated non-contact time to assist with mentoring, coaching and administrative duties.  Your day will involve:  - Working with and alongside 2 Service Directors to manage the daily responsibilities of running and maintaining a large service- Supported by our administrative assistant team- Be an advocate for best practices for children- Motivating, supporting and working in partnership with the team- Deliver a best practice educaring approach to educational programs for children- Having a thorough knowledge of and experience with implementing the Early Years Learning Framework, National Quality Standards and Child Safety Standards- Assist with conducting parent and new staff tours- Assist with roster and day-to-day management of staff- Developing and maintaining relationships with families and members of the community to maintain/increase the centre's occupancy- Involved in inspiring the team through educational leadership- This role will have 2 days of non-contact day Orchard Early Learning Centre Kirrawee offers a fresh approach to early learning, drawing on the natural environment to…

Click here to view more detail / apply for Assistant Service Director (2IC)

Job Responsibilities

• Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver operational outcomes effectively
• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to business operations to identify areas for improvement and optimisation
• Develop a deep understanding of operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of ‘business operations health’ and support operational decision-making through business analytics by:
• Establishing standards and metrics to measure impact, progress and performance of operational initiatives
• Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Job Requirements

• Proven experience as a Business Analyst or in a similar role, preferably in a business operations or process improvement capacity
• Strong analytical skills with the ability to collect, organise, analyse and interpret large datasets
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Proficient in using data analysis tools and techniques such as Python, SQL, or data visualisation software is a bonus

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23539

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Job Scope:

• Review client’s business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development.
• Work closely with different product and ICT teams to develop various systems and support the onboarding of users.
• Involved in conducting business analytics to support CSC’s operational objectives.

• Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver client’s operational outcomes effectively
• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to client’s business operations to identify areas for improvement and optimisation
• Develop a deep understanding of client’s operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner client’s business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant client teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of client’s ‘business operations health’ and support operational decision-making through business analytics by:
- Establishing standards and metrics to measure impact, progress and performance of operational initiatives
- Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards client’s operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Requirements:

• Proven experience as a Service Design and/or Process Improvement Specialist or in a similar role, preferably in a business operations or process improvement capacity
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Strong analytical skills

Period: 3-year contract

Location: Buona Vista

Salary: $4,800 to $7,000

Working Arrangement: Mondays to Fridays: 8.30 am to 6.00pm

Responsibilities:

• Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver Company’s operational outcomes effectively.
• Conduct thorough analysis and evaluation of existing policies, processes, systems, and data relating to Company’s business operations to identify areas for improvement and optimisation.
• Develop a deep understanding of Company’s operational workflows and procedures and maintain up-to-date documentation of policies and processes.
• Partner Company’s business units, corporate departments, and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases.
• Gather, document, and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategies how these can be managed and coordinated, in collaboration with the relevant teams.
• Support business transition and help drive change through actively engaging key stakeholders and end users.
• Own and maintain overview of Company’s ‘business operations health’ and support operational decision-making through business analytics by:
• Establishing standards and metrics to measure impact, progress, and performance of operational initiatives.
• Tracking, analysing, and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks, and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations, and progress towards Company’s operational goals.
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement.

Requirements:

• Proven experience as a Service Design and/or Process Improvement Specialist or in a similar role, preferably in a business operations or process improvement capacity.
• Good understanding of user-centric principles and/or service design.
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions.
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels.
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment.
• Strong analytical skills.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24034

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

Service Coordinator [ Construction ]

Salary: $2,400 - $3,000
Working Timing: Monday to Friday – 9 am to 6 pm
Working Location: Near Aljunied / MacPherson / Paya Lebar MRT

Service Coordinator will assist the maintenance department in daily administrative and clerical support.

Responsibilities:

• To assist in liaison with sub-contractors, suppliers and vendors.
• Responsible in planning maintenance schedule and monitor the schedule to ensure that works are completed within stipulated schedules with skill, efficiency and quality.
• General administrative works.
• Preparation of maintenance schedule after the project handover form signed off by client and received from respective project engineers within two weeks’ time.
• Prepare quotation and costing for minor works, Adhoc works & maintenance.
• Assist in building Permit-To-Work submission & worker security clearance for all the maintenance works and minor works.
• Responsible in maintain stock record.
• All other Adhoc works as instructed by the Superior.

Requirements:

• ITE / Diploma
• 1-2 years of related experience
• Proficient in MS Office and Excel

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：supreme.johnlau@gmail.com

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job Description:

Primary responsibilities

● Understand airline Flight Operations and Training organizations and activities.
● Adapt to specific airline or cultural environments, in order to establish a trustful relationship with the customers.
● Coordinate and follow-up various flight operations & training actions launched by / for the operators, through emails, phone calls and regular visits.
● Identify and report any (potential) safety issue or (potential) safety event that is detected in the day to day activity. Contribute, on request, to safety enhancement initiatives triggered by the Airbus Safety Management System (SMS).
● Detect and identify airline Flight Operations & Training needs, as well as opportunities for selling Airbus and NavBlue added-value products and services. Promote and ensure technical presentations of the Airbus Flight Operations & Training products & services.

A/ Technical assistance:

● Be the focal point for his/her airline flight operations transverse matters.

● Ensure that the flight operations requests to/by the operators are properly addressed and reflect real needs

● Coordinate and follow-up actions launched with the airline flight operations or training departments.

● Provide added value in the communication between the airline and the Airbus Flight Operations & Training Support department, in order to avoid misunderstandings or misinterpretations.

B/ Relationship with customer/ promotion of Airbus products and services :

● Represent Airbus in front of the airline for flight operations & flight training matters.

● Establish and maintain the required trustful business relationship with the airlines, through regular visits, phone calls and emails.

● Promote and protect the Airbus image.

C/ Relationship with Airbus / reporting:

● As a member of the Regional Flight Operations Support Office, work closely with the Customer Support Head of Region, the Customer Support Directors (CSD), the Field Service and NavBlue teams, in order to establish necessary priorities and objectives, thus ensuring an enhanced support and proper utilization of the product.

● Make recommendations on the level of support required to keep the customers satisfied in terms of flight operations and training support.

● Analyze the state of airline flight operations and compile this information. Identify and report any (potential) safety issue or (potential) safety event that is detected in the day to day activity. Contribute, on request, to safety enhancement initiatives triggered by the Airbus Safety Management System (SMS).

Secondary Responsibilities

B/ Relationship with customer/ promotion of Airbus products and services :

● Demonstrate the operational benefits of Airbus products and services.

C/ Relationship with Airbus / reporting:

● Maintain proper communication with all Airbus departments (not limited to S). ● Identify and report airline flight operations & training needs and opportunities. ● Gather data and intelligence for use in all departments of Airbus, in particular for the development of our products and services offer.

● To support Tech Request effort as required.

General

● Comply with Airbus Singapore’s management policies, Adhere to Airbus Singapore’s management handbook, contribute to a positive and inspiring work environment, Stay well informed and familiar with the latest developments

Personal & Interpersonal Skills

● Good personal presentation. Good presentation skills, both oral and written.

● Highly concerned by customer service and service minded.

● Good communication, coordination/facilitation and relational skills to deal with various customers and various Airbus departments.

● Ability to convince.

● Tenacious.

● Autonomous.

● Willing and able to travel regularly.

Professional skills

● Minimum 5 years’ experience in the flight operations domain such as airline operations or manufacturer’s customer services.

● Background in airline flight operations department management would be a plus.

● Knowledge of Airbus aircraft would be a plus.

● Understand customer needs.

● Ability to work with highly integrated Electronic Data Processing systems.

● Fluent in written and spoken English (other languages advantageous).

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Flight Operations Services Limited

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Customer Account and Service Management <JF-CS-CA>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

HOW WE CARE FOR YOU:

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• Pension Plan
• Retirement Plan
• Comprehensive Benefits Package
• Tuition Reimbursement
• Benefits Effective Date of Hire
• Same Day Pay through Daily Pay

SUMMARY

As a Director of Operations, your management experience is vital to the day-to-day operations of the department. You work strategically to consistently maintain and improve practices.

STATUS: Full Time

LOCATION: Riedman Campus   

DEPARTMENT: Urgent Care Operations

SCHEDULE: Weekdays, flexibility required

ATTRIBUTES

• Bachelor’s degree in Business, Hospital, Public Administration or related discipline preferred; Master’s in same fields desired.
• Minimum 8 years of experience in healthcare operations and leadership preferred.
• Demonstrated experience and success in working collaboratively with physicians and other organizational leadership to achieve identified organizational goals.
• Strong analytical and communication skills.

RESPONSIBILITIES

• Administration. Devise and implement optimal organizational structure to ensure efficient practice operations, based on available financial and personnel resources; recruit, hire and evaluate management staff; develop and implement standardized processes and systems within the department related to billing, patient service and data reporting; collaborate with leadership in strategic planning
• Quality Assurance. Collaborate with clinical leadership to ensure compliance with RRH quality initiatives; promote continuous quality improvement; ensure optimal patient service and promote ongoing patient satisfaction
• Finance & Billing. Collaborate with leadership to ensure optimal financial performance; contribute to the budget formulation and ensure compliance; coordinate appropriate orientation of staff training on billing issues and systems; ensure maximum reimbursement within regulatory guidelines

EDUCATION:

BA (Required)

LICENSES / CERTIFICATIONS: 

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$85,010.00 - $130,000.00Rochester14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.