Total 4,840 Process Development Engineer job vacancies in Customer Service category in The United States of America

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Who you are?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

Responsible to perform service work, such as troubleshooting, condition audits and maintenance work for customer’s fired boiler or waste heat recovery systems in shipyards, offshore and power plants all over the world. Service work also includes maintenance and testing of boilers and burners, as well as other steam system components, soot blowers, dampers, etc. Service Engineer also gives technical support for service project team and spare part sales.

Main Tasks:

• Customer focus, key stakeholder engagement, collaboration and communication for commissioning and service-related activities.
• Deep understanding of project specific requirements and process workflow for site commissioning execution, system operation and delivery.
• Detailed knowledge and execution of process, mechanical, electrical and controls completion in accordance with company and customer requirements.
• Create commissioning execution procedures and schedules for all process, mechanical, electrical and control automation tasks relating to Boilers & Gas systems.
• Deep knowledge of Boilers & Gas systems surrounding environment such as upstream / downstream, interface and dependent processes and systems across process, mechanical, electrical and controls.
• Ensure compliance with customer and project specifications as well as statutory regulations and classifications society related site activity.
• Supported by the project and engineering team, the commissioning & service engineer is responsible to communicate internally & externally and implement a plan for bringing the system to safe and operational handover to the client in accordance with project performance guarantees and classification society requirements.
• Daily internal and external reporting (face to face, verbally and/or written) of onsite activities and progress, detailing status in relation to project and commissioning schedules and constructively highlighting required actions and next steps.
• Customer focal point for service lifecycle of Boilers & Gas systems equipment including technical support, troubleshooting, callouts, system monitoring, health checks, training, surveys, spares and aftersales enquiries.
• Champion continuous improvement and actively seek innovation in our business.
• Ensure relevant documents, certifications and training are valid and up to date.

What you know?

• Bachelor’s degree in Mechanical or Electrical Engineering or equivalent.
• 10 years total experience out of which 5 years in a similar industry related position.
• Advanced/well-developed skills, knowledge and experience within the following disciplines is expected:
  Combustion, steam, heat transfer and fuel handling
  Instrumentation & controls
  Safety shutdown systems including PLC logic and HMI
  Mechanical, process and electrical engineering
  Rotating equipment such as fans & pumps
• Positive & investigative attitude
• Quick to adapt, interact and commit to action in providing customer satisfaction
• Good communication skills in English, written and spoken.
• Ability to travel extensively for prolonged durations with office-based time in-between assignments (100-150 days per year)
• Willingness to work in offshore environment

What is in it for you?

You get access to an international, open and friendly environment where we help each other to develop and create values for our customers, people and planet

You work in a company who values personal development and leadership

Your work will have a true impact on Alfa Laval’s future success

Job Description

• Industry/ Organization Type: Manufacturing/Semi-conductor
• Position Title: Field Service Engineer
• Working Location: Kaki Bukit
• Working Hours: Monday – Friday, 8.30 am – 5 pm
• Salary Package: Up to $3000 + $500 Transportation Allowance + OT + Standby Allowance + VB
• Duration: Permanent

Key Responsibilities

• Install, service, support, upgrade, and maintain various types of equipment.
• Execute moderate to complex assignments including diagnosing and repairing equipment malfunctions and making necessary adjustments.
• Understand and apply knowledge of system parameters and interactions for process development and advanced electronic-mechanical troubleshooting.
• Collaborate with the team to achieve and maintain high levels of customer and company satisfaction.
• Offer direct, hands-on support for machinery at customer sites.
• Prepare and submit detailed technical reports post-service activities.
• Manage and use specific jigs effectively during service tasks.
• Assist senior engineers with advanced-level functions, like robot teaching and handling sub-units.
• Conduct ad-hoc delivery of equipment or parts as needed.

APPLY NOW!!!

• Minimum Diploma in Electronics/Electrical/Microelectronics Engineering, or related.
• Cleanroom working experience will be highly advantageous.
• Experience in machine set-up/installation/modification/servicing/troubleshooting/repair.
• Proficient in Microsoft Office.
• Comfortable with standing by/working after working hours.
• Comfortable with travelling occasionally.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66266 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Highlights:

• Opportunities for enhanced learning.
• Competitive salary.
• Career Progression and Growth Opportunities.

Job Description

• Provide both on-site and remote technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of ITSM or ITIL will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

Field Service Engineer

Leeds

£30,000 to £40,000 Salary DOE + Company Van + 25 Days Holiday (increasing to 30 with time served) + Bank Holidays + Profit Share Scheme + Full Training + Laptop + Mobile Phone

40 Hours per Week Monday to Friday (Plus On Call Rota for Saturdays and Bank Holidays)

Field Service Engineer required for an industry specialist in home access equipment technology. With a trading history of 10 years, this is a great opportunity to join a company who can offer ongoing training, both inhouse and externally. The successful candidate will be working on technology that both improves and enhances the independence of its users.

This role would suit an experienced field service engineer with a proven installation or repair focused background. You will need an understanding of relay switches, control systems and fault finding, but full product related training can be provided. Candidates will be working mainly in domestic property environments. You will also be confident using hand and power tools.

The successful candidate will be responsible for the installation, configuration, maintaining, repair and removal of environmental control systems and access control systems within the homes of NHS service users and private clients. You will typically cover properties within a 2-hour radius of Leeds, however, the company do operate on a nationwide basis so occasional further travel and stay away is required.

The role is Monday to Friday, with a requirement to be part of a Saturday or a bank holidayrota basis. However, this is very infrequent.

The Field Service Engineer Role:

· Installation, configuration, maintaining, repair and removal of environmental control systems and access control systems
· Working largely in domestic premises
· Provide training on equipment to users
· Prepare quotations and specification documentation
· Ensure work is carried out in a safe manner
· Full training on products available
· Typically working in a 2 hour radius of Leeds but occasional further travel required

The Field Service Candidate:

· Maintenance/repair/installation background
· Understanding of relay systems and control systems
· DIY and IT Skills
· Able to work independently and as part of a team

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Service Engineer (Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Able to perform hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Must be willing to perform hands-on work in mechanical repairs, installation, and removals.
• Able to read and understand engineering drawings (Electrical and pneumatic).
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with travelling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /Laboratory/Medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to julie@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Responsibilities:

• Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers.
• Troubleshoot and resolve end user application issues, maintain and update technical support documentation
• Handle asset management, maintain inventory and liaise with vendors
• Maintain and monitor office network infrastructure, IT security and antivirus tools
• Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports

Requirements:

• Minimum diploma in Computer Science, Information Technology, or a relevant field.
• At least 3 years of experience in a similar role.
• Proficiency in server operating systems and computer security concepts.
• Familiarity with Microsoft Operating Systems, Antivirus software, Cisco VPN, UPS, firewall systems, and basic networking principles.
• Strong communication skills to effectively convey technical information to non-technical individuals.
• Proficient in installing, configuring, and maintaining computers and associated hardware/software.
• Capable of identifying and resolving computer system malfunctions and operational issues.

R1552011

Peak Ocean EA License No. 18C9336

Purpose: The role is responsible for handling customer quality issues and continuous improvement activities of the Company products and processes. You are required to drive internal departments on quality-related issues to follow up on effective corrective/preventive actions. You will be liaising with the internal team to support QBR, RMA, IFR, MRB, FAI Review and approval with Supplier and customer, In-Process Audit, FA Launch, 8D, SDR, FPY, tracker processes, and communicate between customer and internal team on Quality related matters.

Key areas of responsibilities:

• Lead and drive customer quality CAB meetings to derive root causes and corrective and preventive actions based on 8D methodology
• Perform ad-hoc visits to customer sites to facilitate investigation and improvement proposal
• Develop, drive, and lead the improvement of manufacturing systems and processes to meet and exceed customer expectations
• Lead and drive company-wide continuous improvement projects with relevant Organizations
• Build and drive customer relationships to improve customer satisfaction
• Perform customer quality performance monitoring and reporting to internal management and customer
• Manage the first article process and submit the report to the customer for approval
• Lead cross-functional team to establish the outgoing inspection checklist for NPI to ensure that the product meets customer requirement
• Analyze customer quality performance to identify trends and improvement opportunities
• Perform manufacturing audit

Qualification & Experiences:

• Degree in Mechanical/Mechatronics/Electrical/Manufacturing Engineering discipline
• At least 5 years of working experience, 3 years in dealing with customer quality managers or direct customer facing, related to the manufacturing environment, preferably from the semiconductor, semiconductor equipment industry, electronics, or high-tech instrument industry
• Strong knowledge and practices in 8D, SPC, FMEA, 6-sigma methodology (Certified Black/Green Belt), and change management
• Good understanding of first-article inspection requirements and expectations
• Excellent leadership and effective communicator with all levels of associates and management
• Experienced in Minitab is an advantage
• Experienced QMS auditor

Job Responsibilities:

• Work with internal and external customers to provide technical assistance with Bray valves, actuators, and control products.
• Receive and process product returns and evaluations of defective valves & actuators.
• Handle the repair of Bray valves, actuators & controls.
• Provide field evaluations and repair Bray products as required.
• Utilize our ERP systems to receive, stage & transfer products to other departments.
• Modify, rebuild, setup and calibrate actuator switchboxes and positioners
• Permanent work authorization for Singapore required

Ideal Experience/Minimum Qualifications:

• Minimum five (5) to ten (10) years’ experience as a field technician or technical support position in the building automation and controls industry
• Prior experience with valve actuation and/or control valves is preferred
• Electrical and pneumatic actuator troubleshooting experience
• Experience with Multimeter Troubleshooting of Electrical Systems
• Ability to configure, calibrate and commission digital equipment
• Knowledge of DDC control systems, Bacnet and Modbus networks is a plus
• Ability to read and interpret Electrical Control and Mechanical Control Drawings
• Ability to interpret P&ID Drawings
• Computer skills: MS Office applications (Excel, Word, Outlook) LN, outlook, CRM and other applicable software
• Able to Lift 50 Lbs. or less periodically
• Must have a valid driver’s license
• 5 years experience in valve and automation controls experience (Electric, Pneumatic and Hydraulic)

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Our client is looking for a IT Helpdesk Support Engineer. You will provide day-to-day technical support to end users.

• 5 years or more IT helpdesk / desktop support experience
• Troubleshoot and resolve end user application issues
• Maintain and monitor office network infrastructure
• IT security and antivirus tools
• First level troubleshooting and support for scheduled server backups
• Ensure the smooth running of computers, network devices and printers
• Handle asset management, maintain inventory and liaise with vendors
• Maintain and update technical support documentation
• System monitoring and reports.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com

Are you a highly skilled and motivated individual who can work on your own and as part of a team? Do you thrive on hitting targets and delivering a first-class service whilst welcoming the challenge of projects?

Then read on........We are looking for a Bingo Field Serivce Engineer to cover our clubs in Scotland who will play a key role in managing the delivery of our Bingo and IT proposition to improve the customer experience and drive business performance, maximising profit through continuous improvement.

In return your benefits are:


33 days annual leave (including bank holidays)
Options to buy additional leave
Annual company bonus scheme
Help@Hand – a physical and mental wellbeing app for you and your family with remote access to a GP for advice and more
Thrive App – for your mental wellbeing approved by the NHS, and is designed for the prevention, early detection and self-management of common mental health conditions
My Eva – an online financial expert to help with any money-related matters from building up savings, finding the right mortgage, managing debt, pension saving and so much more
Buzz Brights Apprenticeships
Buzz Learning our digital learning platform with access to 100s of online courses
Refer a friend scheme
Life assurance
Company pension


Your tasks and responsibilities:


Maintain specialised Bingo, Audio-Visual and IT networking systems ensuring that they are always operational.
Carry out repairs daily, and maintenance, of specialist equipment in clubs including but not limited to Bingo Systems,
audio – visual and IT equipment and any other systems required by the business.
Carry out improvements / projects to systems to budget and on time.
Give support and advice in the implementation of company policy, initiatives, and objectives.
When required, deal with external Statutory bodies.
Keep up to date and complete all company paperwork / reports on time.
Monitor the performance of contractors and suppliers when required.
Ensure the company obtains value for money on all orders raised.
Manage parts and maintain boot stock. Control a company supplied stock of parts and consumables.
Advise and make recommendations, when required, on the suitability / effectiveness / condition of equipment.
Keep up to date with changes in legislation and regulations to ensure the company meets all the necessary requirements.
Liaise and assist Project Managers, Field Service Manager, and IT Field & Service Delivery Manager, to achieve the company’s objectives both efficiently and in a cost-effective manner.
Comply with Health & Safety legislation.
Proactively review the equipment portfolio and identify opportunities to add value to the operations.
Attending locations throughout the UK at times necessary to enable duties to be fully performed including frequent travel outside/staying away from home in addition to the normal working hours, where directed by your line manager.
Provide out of hours and weekend cover for a wider area to support the clubs – on an on-call rota basis.
Provide holiday cover to a wider area to meet business needs.
Provide telephone support to colleagues.
Manage your call queue and prioritise issues.
Liaise with the club manager on all issues, during visits.
Carry out portable appliance testing (PAT) as and when required.
Any Ad Hoc responsibilities.


You will aim to achieve

You’re responsible for servicing and maintaining in full working order the company’s specialist bingo, sound, audio-visual and IT specialized networking systems in ways that are profitable, drive revenue and provide an exceptional experience for our customers.

Dear Applicants, please complete your application via the link:

https://jobs.grundfos.com/job/Singapore-Service-Engineer-619264/1043550201/

What is the job about?

The Service Technician / Engineer Is responsible for the execution of the repair and maintenance work as agreed with the customer. You are responsible for customer satisfaction in the assigned market, is technical accountable and works -independently or together with Team Leader to address customer requests in an efficient and professional manner.

Your main responsibilities

• Makes a risk assessment for every task
• Reports matters related to Safety, Health and Environment
• Disassembles, inspects, trouble-shoots, repair and replace parts, reassemble pumps, pump systems and accessories in a field service
• Advises the customer about shortcomings in the total system, which can prevent problems and offers a solution to these problems
• Assists his/her manager by identifying and providing solutions for service and warranty matters, depending on the complexity of the issues, special consultation with technical support may be required;
• Prepares clear and complete service reports and ensures that these are submitted on time (warranty claims, working hours FAS Failure Analysis System etc)
• Registers the identified product quality issues in the systems
• Assists in project execution – installation support, commissioning etc
• Executes the agreed maintenance services and SLA for service agreements
• Provides feedback of relevant information to the respective stakeholders (sales and service sales PUs, operations etc including identified leads
• Prepares inputs for quoting out-of-warranty repair
• Collects installed base information
• Continues learning and development to build up hands-on service capability
• Master the use of service tools and equipment
• Reports matters related to Safety, Health and Environment
• Lives in Grundfos’s core values, takes responsibility for own actions and takes care of colleagues, partners and customers

Your background:

We imagine that you have:

• Technical education knowledge of electrical/mechanical engineering
• 3-5 years of work experience in the industry or comparable environment
• Experience with pump technology
• SAP experience will be beneficial
• Ability to participate in work with processes or projects within the service environment

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to john@oaktree.com.sg with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.