Total 187 Administrator job vacancies in Education / Training category in The United States of America

ROLE SUMMARY Carry out a range of administrative tasks supporting the efficient day to day running of the Trusts education and training services. Meet and greet course delegates at Norfolk & Suffolk Foundation Trust training facilities, providing reception duties as required. Support Trainers, facilitators with the training room facilities and IT queries as needed at Norfolk & Suffolk Foundation Trust Training Rooms. DUTIES AND RESPONSIBILITIES Provide administrative support to the wider Education & Development team in order that they can deliver an efficient service to all customers. Use organisational skills to ensure that administrative tasks are completed in a timely and effective manner, managing time efficiently. Main point of contact for staff through the Education & Development email and phone calls, triaging and responding to queries and questions raised. Recognising trends in enquiries received, offering ideas and suggestions for improvement. Set up new courses, offerings and classes on the Electronic Staff Record system (ESR). Run reports on ESR, including low numbers for upcoming courses and e-learning course reports. Inform course delegates of course cancellations or amendments in a polite and timely way. Take and process formal minutes as required. Communicate effectively with staff, service users and other stakeholders in person, on the telephone, via email and on Microsoft Teams. Assist in the funded Training Request process which includes updating the Finance spreadsheet and informing staff of the outcome. Be a requisitioner for the Trust Procurement system. Assist in maintaining the Trust Education and Development intranet pages. May be required to supervise apprentices and work experience students. Provide reception duties. Contribute to the development of administrative procedures and systems within the department. Work according to trust policies and procedures. Keep information confidential unless otherwise directed. Undertake any other appropriate tasks as requested to meet the needs of the service.

Your new company
I am working with a Higher Education Institution, and we are actively looking for a Research Grants Administrator. You will be providing support for grant management and audits for academic staff. The job will be providing administrative support to one of the largest research groups in the institution. You will be interacting with a variety of stakeholders, across different levels of seniority, from managers to directors.


Your new role
The successful post holder will be:

• Preparation of audit reports and account reconciliations ensuring compliance with research grant awards and with sponsors' terms and conditions.
• Monitoring of grant claims to ensure compliance with regulations and dealing with queries on expenditure on claims with corroborating evidence.
• Responding to queries from grant and contract holders, including responding to re-budgeting requests, responsibility for expenditure and budget limits, and dealing with budget reallocation.
• To assist and help the academic staff with audits and, where necessary, with other post award support.
• To assist and help the academic staff with pre-award support.
• Seminar workshop and conference organisation including: registration of attendees, arranging accommodation and travel reimbursement for invited speakers when required, booking rooms and organising catering
• Arranging group meetings, collating and preparing relevant paperwork and catering where necessary

What you'll need to succeed
This position is ideal for someone who is:

• Educated to degree level (or equivalent) or a comparable level of professional experience.
• Experience of working in higher education, preferably in a similar role
• An understanding of research grant funding.
• Knowledge of cost of research grants, funding bodies' policies and full economic costs.
• Proven ability to deal with sensitive and confidential information in a responsible and professional manner.
• Proven competence in providing effective information and records management, including handling confidential information.
• Experience of organising and managing meetings and events.
• Strong IT skills and knowledge of Oracle systems.

What you'll get in return
This is a great opportunity for someone who has had prior experience with a HE institution as an administrator. Benefits are available upon request.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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BS3 Community Development has an immediate vacancy for a passionate and conscientious person to join our growing team as an Administrator.

Administrator – Early Education & Childcare

Working Hours: 37.5 hours per week, but can be flexible for the right person

Purpose/Objective: To provide excellent customer service to existing and prospective families and to support all other related administrative processes for BS3 Community’s Early Education & Childcare services.

Your role as Administrator will be crucial to the smooth running of our Early Education and Childcare (EE&C) services, supporting the Family Services Manager, Head of Early Education and Childcare, Deputy Managers and the wider team. You will be based in the Family Services team working closely alongside three colleagues.

We pride ourselves on the exceptionally high standard of care that we provide as well as having strong relationships with the families we serve. BS3 Community has an excellent local reputation.

The successful candidate will have the following skills:

Excellent written and verbal communication skills and some customer service experience.

The ability to multitask and organise their own time to meet multiple deadlines independently as well as working with colleagues.
Proven IT skills (the successful candidate will have some administrative experience) and experience using Microsoft products. Experience using Family software is desirable.
Attention to detail when maintaining records and ensuring that information held is up-to-date and accurate.
A positive and can-do attitude and the ability to show initiative, flexibility and creative thinking.
Good timekeeping and reliability.
An interest or experience in working in a childcare setting is desirable.
An interest in working for a charity/community organisation is desirable.

Your main duties would include:

Providing excellent customer service to families accessing our services face-to-face, on the phone and via email.
Maintaining accurate and up-to-date records of families accessing our services.
Taking enquiries from prospective customers and maintaining our waiting lists.
Collating and providing information to colleagues as required in order to facilitate the smooth running of our nurseries, including providing accurate registers, logging statutory information and ensuring that all data held within the department is up-to-date and accurate.
Research projects as required to improve and develop our setting’s offering
Project managing parent/carer surveys to ensure that our customer’s voice is integral to our decision-making process.
Undertaking additional administrative projects to develop our services as required.
This is a fulltime position, but we can be flexible for the right candidate.

Our Centres are open for children between the ages of 1 - 5 years from 8am to 6pm daily, 51 weeks of the year. We are united in our desire to provide children in our care and their families with holistic, caring and supported childcare. We have a fantastic team spirit and are driven to deliver excellent service that contributes to

BS3 Community’s overall mission to improve the lives, wellbeing and happiness of our BS3 neighbours.

BS3 Community are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. BS3 Community is committed to being an equal opportunities employer.

SAFEGUARDING NOTE: As this role is working in a “regulated activity” according to the Safeguarding Vulnerable Groups Act 2006, the successful applicant will require an Enhanced Disclosure and Barring Certificate (DBS).

EDIB Statement: BS3 Community Development are committed to ensuring Equality of opportunity and access, celebrating Diversity, and promoting Inclusion and Belonging. These concepts are not just crucial in relation to our service users but are important for our employees and the wider community too. We are actively seeking people with a wide variety of backgrounds and experiences. We know that to successfully fulfil our aims we need a truly diverse workforce that reflects the society we serve.

BS3 Community Development has an immediate vacancy for a passionate and conscientious person to join our growing team as an Administrator.
Administrator – Early Education & ChildcareWorking Hours: 37.5 hours per week, but can be flexible for the right person
Purpose/Objective: To provide excellent customer service to existing and prospective families and to support all other related administrative processes for BS3 Community’s Early Education & Childcare services.
Your role as Administrator will be crucial to the smooth running of our Early Education and Childcare (EE&C) services, supporting the Family Services Manager, Head of Early Education and Childcare, Deputy Managers and the wider team. You will be based in the Family Services team working closely alongside three colleagues.
We pride ourselves on the exceptionally high standard of care that we provide as well as having strong relationships with the families we serve. BS3 Community has an excellent local reputation.
The successful candidate will have the following skills:
Excellent written and verbal communication skills and some customer service experience.
The ability to multitask and organise their own time to meet multiple deadlines independently as well as working with colleagues.
Proven IT skills (the successful candidate will have some administrative experience) and experience using Microsoft products. Experience using Famliy software is desirable.
Attention to detail when maintaining records and ensuring that information held is up-to-date and accurate.
A positive and can-do attitude and the ability to show initiative, flexibility and creative thinking.
Good timekeeping and reliability.
An interest or experience in working in a childcare setting is desirable.
An interest in working for a charity/community organisation is desirable.
Your main duties would include:
Providing excellent customer service to families accessing our services face-to-face, on the phone and via email.
Maintaining accurate and up-to-date records of families accessing our services.
Taking enquiries from prospective customers and maintaining our waiting lists.
Collating and providing information to colleagues as required in order to facilitate the smooth running of our nurseries, including providing accurate registers, logging statutory information and ensuring that all data held within the department is up-to-date and accurate.
Research projects as required to improve and develop our setting’s offering
Project managing parent/carer surveys to ensure that our customer’s voice is integral to our decision-making process.
Undertaking additional administrative projects to develop our services as required.
This is a fulltime position, but we can be flexible for the right candidate.
Our Centres are open for children between the ages of 1 - 5 years from 8am to 6pm daily, 51 weeks of the year. We are united in our desire to provide children in our care and their families with holistic, caring and supported childcare. We have a fantastic team spirit and are driven to deliver excellent service that contributes to
BS3 Community’s overall mission to improve the lives, wellbeing and happiness of our BS3 neighbours.
BS3 Community are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. BS3 Community is committed to being an equal opportunities employer.
SAFEGUARDING NOTE: As this role is working in a “regulated activity” according to the Safeguarding Vulnerable Groups Act 2006, the successful applicant will require an Enhanced Disclosure and Barring Certificate (DBS).
EDIB Statement: BS3 Community Development are committed to ensuring Equality of opportunity and access, celebrating Diversity, and promoting Inclusion and Belonging. These concepts are not just crucial in relation to our service users but are important for our employees and the wider community too. We are actively seeking people with a wide variety of backgrounds and experiences. We know that to successfully fulfil our aims we need a truly diverse workforce that reflects the society we serve.
Job Types: Full-time, Permanent
Salary: £11.03 per hour
Benefits:
Additional leave
Discounted or free food
Employee discount
Flexitime
Sick pay
Schedule:
Flexitime
Monday to Friday
No weekends

The Role and the Department

The School of Education has an exciting opportunity for an experienced administrator to join our Initial Teacher Education (ITE) Partnership team to support the delivery of our professional teacher training programmes. Working under the direction of the Partnership Coordinator and ITE Partnership Manager, the post holder will have a key role in supporting the admissions process for ITE student recruitment as well as providing administration for student placements in schools.

Responsibilities include organisation of over 100 applicant interview days across the year, processing of DBS applications, document checking, data entry, liaising with applicants regarding bursaries and responding to queries from current students and partnership schools. The post holder will form an important part of the relationship between the School of Education and its School Partners, and they will work with a broad range of colleagues across the School, the wider university and in our schools network, as well as students and applicants.

The successful candidate will be able to not only maintain but also to develop and implement processes and systems to support the work of the School. Experience of administration in the education sector will be an advantage and candidates must possess exceptional organisational abilities and outstanding communication and customer service skills.

Proud member of the Disability Confident employer scheme

Job description

To provide administrative support to the Force, in particular with respect of Learning & Development, ensuring efficient and effective administration services.

Booking of all courses to ensure the most effective use of training resource and training requests within financial regulations.

To ensure the new courses are set up and current course information is maintained including spread sheets, competencies, skills, aims and objectives.

To support the development and promotion of a range of initiatives including talent management, training, and professional development.

To maintain a record of Taser usage and provide relevant management information and reports, as requested.

Assist in the production of documentation as required, ensuring accurate and grammatically correct reporting of key information.

Respond and deal with enquiries on the telephone, via e-mail and face to face with internal departments and external agencies.

To ensure the accuracy and integrity of the information held within the Force systems through regular audit and checking procedures.

To disseminate reports and information across the Force

Organise, schedule and attend events/meetings/resources including equipment, people and systems, as directed

· Finance

o To be cost effective in all contracts and purchasing undertaken in the department.

o Proactively look to take cost out of department / business through efficiency and automation.

· Quality and Compliance

o Compliance with the force's policies and procedures

o Ensure the delivery of effective customer and support service in line with any agreed service standards.

o Undertake and participate in Bench Marking activities and survey requests

o Must display the qualities to be able to work in an organisation with minority groups and provide a service to minority groups in communities. They must show that they are able to contribute to an open, fair working environment where inappropriate behaviour is not permitted. They must display no evidence of the likelihood to contribute in any way to workplace bullying or sexist or racist behaviour.

o Maintain records in a confidential manner, ensuring all information handled is done so sensitively and in line with General Data Protection Regulations

· Administrative / Miscellaneous

o General administration

o Undertaking of any activities commensurate with grade and skill set of the position

o Attendance of required training

o Participating in the performance review process including the requirement for CPD

o Attending meetings and events inside and outside the force area

· Health, Safety and Statutory Compliance

o Comply with Health & Safety Policies and procedures.

o Always keep safety in mind and act in a safe manner.

o To take reasonable care of own and others safety; to co-operate with managers / supervisors in complying with statutory health and safety duties; to report incidents, accidents, faults and near misses

o Use systems that have been developed to promote health and safety at GWP

· Wellbeing

o To engage and support the Force's Wellbeing Agenda

o To actively seek to optimise your own physical and psychological Wellbeing wherever possible.

o To actively challenge discrimination and stigma

o To actively support the psychological and physical wellbeing of your colleagues/ team and encourage an empathetic culture within policing.

· Sustainability

o It is every employee's responsibility to help us achieve this ambition and contribute to reducing their individual carbon footprint, as well as working towards the departmental and organisational objectives, in line with our Sustainability Strategy.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Proud member of the Disability Confident employer scheme

Service Care Solutions are looking for a Learning and Development Administrator to work within the Gwent Police on a 9-month contract.

Location: Cwmbran

Job roles/responsibilities:
To provide administrative support to the Force in respect of Learning and Development.

• To provide administrative support to the Force, in particular with respect of Learning & Development, ensuring efficient and effective administration services.
• Booking of all courses to ensure the most effective use of training resource and training requests within financial regulations.
• To ensure the new courses are set up and current course information is maintained including spread sheets, competencies, skills, aims and objectives.
• To support the development and promotion of a range of initiatives including talent management, training, and professional development.
• To maintain a record of Taser usage and provide relevant management information and reports, as requested.
• Assist in the production of documentation as required, ensuring accurate and grammatically correct reporting of key information.
• Respond and deal with enquiries on the telephone, via e-mail and face to face with internal departments and external agencies.
• To ensure the accuracy and integrity of the information held within the Force systems through regular audit and checking procedures.
• To disseminate reports and information across the Force.

Knowledge/experience required:

• Must have a good standard of education to at least GCSE A-C Level, including Maths and English / NVQ Level 2 Business Administration or relevant business administration experience.
• Must have previous experience of administrative support.
• Level 1 Welsh essential (training will be given).
• Must be able to demonstrate excellent organisational skills.
• Must have good oral and written communication skills and be able to communicate information to diverse audiences effectively.
• Must have knowledge of office management principals, methods and procedures.
• Must have an awareness of the Data Protection Act.
• Must be IT literate in Microsoft applications, including Word, Excel and PowerPoint.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962.

Proud member of the Disability Confident employer scheme

Job Description

Our client is a Singaporean multinational technology and engineering group with a diverse portfolio of businesses in the aerospace, smart city, digital solutions, defense and public security segments.

They are looking for Training and Learning HR Administrators to assist with their daily operation.

Would this be the next career for you?

Leave Administration

• Manage end-to-end leave processes
• Monitoring of the email inbox
• Supporting queries in leave management and entitlement policies
• Computing the leave balance for HR BP and Payroll team
• Maintaining the internal communications on leave administration
• Preparing leave accrual reports for Finance and other reports for management reporting

Training Administration

• Manage end-to-end training administration
• Maintaining the course catalogue
• Tracking attendances and feedbacks
• Event management
• Sending email reminders to employees who have yet to complete their required training hours
• Preparing of training reports, agreements, and SOWs

Audit

• Maintain a secured archival to support annual and ad-hoc audit exercises

Government Paid Claims

• Process, submit and follow-up on government-paid claims such as but not limited to national service, maternity, paternity, childcare, shared parental leave, and adoption leave
• Monitor and report the status of the claims
• Interact and follow-up with employees on claims matters including outstanding documents

If you are someone with the following, lets chat!

• Minimum ‘A’ Levels or Diploma
• Minimum 2 years working experience in leave and training (and grants) administration, preferably with knowledge of SAP or SuccessFactors systems.
• Proficient in Microsoft Excel, minimally Intermediate level (vLookup are Pivot Table are a must)

Additional Information

• 2 years contract
• Working location: Currently at Buona Vista, will be shifting to Shenton by end of 2023
• Individuals with customer-facing experience will be preferred
• Strong analytical skills
• Meticulous and have a keen eye for details
• Able to work in a dynamic and fast-paced environment

Next Steps

Apply today or contact us to discuss this exciting opportunity.
Do note that we will only be in touch if your application is shortlisted.
Re Source Partners Pte Ltd | 202021170E | 20C0279
Tan Xin Hui | R23112426

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

About The Job

Interview Date: 18 November 2023

This post will provide support to the Postgraduate Research (PGR) Manager in the administration of research degree-related business, including tasks associated with PGR student records and examinations and helping to maintain and ensure the accuracy of the data held on research students on the student records system and other PGR and research systems and databases. The postholder will support the PGR Manager and work alongside two PGR Coordinators.

Key duties will include:

-Monitoring, organizing and answering emails sent to shared mailboxes.
-Supporting the administration of PGR examinations.
-Support the administration of research student expenses budgets and processing of expense claims and purchase requisitions.
-Administrative support for research degree-related committees.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

About You

You will have excellent organisational skills with the ability to manage your own workload, good written and verbal communication skills, experience of working as part of a team and of effectively dealing with customers, clients, students or similar.

Qualifications

Essential:

Educated to A-level or equivalent including A-C in GCSE Maths and English or equivalent.

Desirable:

A higher education qualification

Graduate School

The Graduate School is the University’s central hub for postgraduate research (PGR) degree administration, quality assurance and researcher development. The Graduate School’s administrative staff provide a university-wide administration for research degrees programmes from the point of initial enquiry to enrolment of students, progression, annual review and examination. The Graduate School is responsible for the administration of the Research Degrees Committee, Research Degrees Boards and the Research Ethics Committee. The team works closely with other specialist teams within the university including those working in admissions, student records, complaints and appeals, international student support and conferment, ceremonies and certification.

About Us

Come to the University of Northampton and you will see that we do things a bit differently.

We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That’s why we were the first university in the UK to be named as a Changemaker Campus in 2012.

We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.

Our commitment to transforming lives and inspiring change is at the heart of all that we do.

Right To Work

All candidates will be asked to provide proof of eligibility to work in the UK at interview. Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria we regret that we are unable to offer sponsorship at this time.

Equality

We welcome applications from underrepresented groups.

The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion.

This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities.

Together @ UON confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity.

Together @ UON demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change.

To find out more, please visit: https://www.northampton.ac.uk/about-us/governance-and-management/management/equality-and-diversity/

Proud member of the Disability Confident employer scheme

See attached docs Educated to degree level or equivalent in a technical subject or equivalent experience Extensive knowledge is required to ensure correct access to research databases and systems An understanding and appreciation of how different directorates work within the North Bristol Trust, and the role of Research & Development To be able to transfer new skills and knowledge to colleagues Using specialist knowledge and experience able to offer practical solutions to end users Knowledge of current working practises and procedures within the trust A sound general knowledge of testing principals Knowledge of the practical application of the computer system in the workplace Extensive knowledge of the Trusts EPR system and other IT systems Detailed knowledge of Change Control mechanisms within systems management Knowledge of NHS Data Protection policies Knowledge of the national patient databases and their application Basic knowledge of the regulatory framework for clinical trials Training A willingness to undertake any further computer / application competency training, as required A willingness to undertake further development to support multidisciplinary working within Research & Innovation Experience Experience of solving complicated system issues Experience of working effectively with a range of stakeholders Be able to work collaboratively with the wider Research & Development department and approved stakeholders to support problem solving Experience of accurately documenting new procedures for system changes and informing team staff Gain non-technical information requirements from an end user and be able to identify what the technical solution may be Experience of training and supporting end users in the correct use of the IT systems Experience of working in a customer focused environment Responsible for arranging meetings with end users to resolve issues Skills Excellent customer care skills (both face to face and over the telephone) To be able to transfer and impart new skills and knowledge to other colleagues within the Research & Innovation department and beyond Be confident when dealing with requests from a variety of staff at varying levels across the trust Ability to negotiate with end users should solutions prove to be unpopular, and offer full reasoning for decisions made Able to take ownership of issues and see resolution to the end Ability to communicate with all grades of staff and with all levels of management on issues affecting research databases and their use. Ability to provide support to users in the workplace post training. An appreciation of the process for developing system specifications, and of building and testing database systems. An appreciation of the research system's capabilities to assist staff in their daily tasks. Proficiency in use of Microsoft Office Ability to work under pressure, to timescales and be able to assess workload priorities. Ability to assess the impact possible solutions will have om research processes Ensure newly acquired knowledge is cascaded within the immediate team and / or trust wide if required Post holder needs to be capable of using their own initiative and be self-motivated to work unsupervised Work alone on occasion Work as part of Team

Job Description

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this linkand the Job Profile attached. These explain the job role and the type of person we're looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.ukand trying their interactive video challenge.

Location: The Learning Hub
Duration: Permanent. Full time

Job Purpose:

The role of Learning & Development Administrator is to assist the Learning & Development function with the full range of training & SVQ activities, by providing efficient and proactive administrative and reporting support.

This advert will close on Friday 1st December at 18.00, with interviews taking place on Thursday 7th December at the Learning Hub.

For more information please contact Paul Murray, L&D Manager pmurray1@bonaccordcare.org

Requirements

The post holder needs to hold as a minimum:

Protection of Vulnerable Groups Scheme Record (PVG) or willing to become registered.

SVQ Level 3 in Business Admin (or equivalent), or be willing to undertake.

Responsibilities

The post holder needs to be able to demonstrate an understanding or experience of:

Office procedures including MS Office, 365, Teams, SharePoint, and other associated software applications.

Effective resource monitoring; financial and stock control, to contribute to meeting of budgetary targets and expectations.

A strong understanding and focus on health and safety.

Excellent communication skills including verbal and written.

Ability to effectively use email and social media for business.

The Individual

Please see Job Profile for further details.

Proud member of the Disability Confident employer scheme

The following skills and experience will be required and are essential for the successful candidates: The post holder will be required to assist with all aspects of project management of hosted and sponsored research projects. Resource, track and monitor the registration, approval, and status of research projects. Undertake administrative tasks in relation to the registration, review and approval of research projects. The post holder is responsible for ensuring that the approval of amendments to the study protocol is achieved in accordance with national and local guidance. Processes data relating to individual research studies including data input, resolving data queries, verifying source data and accuracy. Reports and acts on any data anomalies in consultation with the Research Governance Co-ordinator and Research Services Manager. Maintains accurate records and ensures completeness of research data stored on file and electronically. Regularly monitors data systems to ensure data quality and consistency. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

The Support Services administration team is made up of three sub teams: Masters Education and Placements team, Statutory, Mandatory and Essential Training team, and Centre and Business team. The administration team are part of the wider Learning & Development department. Learning & Development provide access to a wide range of opportunities which include clinical and professional development, vocational qualifications, leadership and management development as well as Apprenticeships and Functional Skills support. We support all staff from Oxford Health. Personal development is encouraged and is supported through Business Administrator Level 3 Apprenticeships and other relevant IT and administration upskilling courses, alongside regular supervision and personal development review.

General administration To update relevant systems to reflect completed competencies from eLearning completion. Be the first point of contact for all enquiries relating to Leadership and Organisational Development, whether in person, by phone or via email, using discretion on the redirection of learners where necessary and providing advice where appropriate. Ensure that those who make contact with the L&OD team experience excellent customer service and receive prompt and efficient response to their enquiries. Supporting staff using relevant learning systems, for example by helping with log in or navigation issues. To support the provision of a high quality administration and telephone enquiry service by implementing and developing administrative systems, processes, policies and procedures. Co-ordinate with colleagues to ensure sufficient administrative cover is in place during periods of high activity, annual leave or sickness Service improvement To proactively analyse the trends of incoming queries and work with other colleagues within our outside of the department to eliminate or reduce the volume received and improve the user experience. Undertake ad hoc project work as required, researching and producing information to support the project. Any other duties required by the line manager that are commensurate with the band.