Total 24 Senior Executive Quality Assurance Manager job vacancies in Finance / Banking / Insurance category in The United States of America

Key Responsibilities:

1. Finance Operations: Supervise day-to-day financial operations, including accounts payable, accounts receivable, general ledger and month-end closing activities. 

Implement and maintain financial controls to ensure accuracy, completeness, and compliance with internal policies and external regulations.

2. Process Improvement: Identify opportunities for process optimization and lead initiatives to enhance efficiency within the finance operations function.

3. Financial Reporting: Prepare and analyse financial statements, ensuring accuracy and compliance with accounting standards. Provide insightful financial analysis to support management in decision making processes.

4. Budgeting and Forecasting: Collaborate with department heads to develop and manage annual budgets. Conduct variance analysis and provide recommendations for budget optimisation.

5. Cash Flow Management: Monitor and manage cash flow to ensure operational needs are met. Implement strategies to optimize working capital and liquidity. 

6. Audit: Audit financial documents and processes to ensure compliance with regulations and internal policies.

7. Problem-Solve: Problem-solve financial discrepancies and issues with a critical and analytical mindset.

8. Attention to Detail: Pay meticulous attention to detail when working with financial data to prevent errors.

 

Job Requirements:

Understanding of finance, accounting, and bookkeeping principles.
Strong time management and attention to detail.
Ability to work independently and prioritize tasks to complete assigned duties.
Bachelor degree in Accounting and Finance or equivalents, CIMA / ACCA / CPA preferred. 
Preferred experienced in Xero / ERP systems
Preferred experienced in supervisory role

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

主要責任：

1. 財務運營：監督日常財務運營，包括應付帳款、應收帳款、總帳和月末結帳活動。

實施和維護財務控制，以確保準確性、完整性並遵守內部政策和外部法規。

2. 流程改善：確定流程優化的機會並領導提高財務營運職能效率的措施。

3. 財務報告：準備和分析財務報表，確保準確性並符合會計準則。提供富有洞察力的財務分析，以支持管理階層的決策過程。

4. 預算與預測：與部門主管合作制定和管理年度預算。進行差異分析並提供預算優化建議。

5. 現金流量管理：監控和管理現金流確保滿足營運需求。實施優化營運資金和流動性的策略。

6. 審計：審計財務文件和流程，以確保遵守法規和內部政策。

7. 解決問題：以批判性和分析性的心態解決財務差異和問題。

8. 注重細節：處理財務資料時要仔細注意細節，以防止錯誤。

工作要求：

了解財務、會計和簿記原則。
強大的時間管理和對細節的關注。
能夠獨立工作並優先考慮任務以完成分配的職責。
會計和金融學士學位或同等學歷，CIMA / ACCA / CPA 優先。
有Xero / ERP系統經驗者優先
有監管經驗者優先

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 休假
• 開放文化
• 個人發展機會

Location: Penang, Seberang Perai 

(1)   Job descriptions

·       Market and grow SME Plus loans and process cases via EOS.

·       Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.

·       Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.

·       Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e.  to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.

·       Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.

·       Building closer rapport with existing customers to boost utilization and share of business / wallet

(2)   Requirements

·       Minimum 3 years’ experience in sales and knowledgeable in SME+ Business is added advantages.

·       Strong marketing and business acumen with good interpersonal/relationship skills and able to interact with people at all levels.

·       Results-driven, self-motivated and enthusiastic to build a good sales career

·       High self-confident, energetic, and capable to work under sales pressure

(3)   Salary package   

·       Up to RM10K, salary is negotiable to obtain a win-win situation.

- Employee benefits are truly top-notch. 

Location: Karamunsing, Sabah

(1)   Job descriptions

·       Market and grow SME Plus loans and process cases via EOS.

·       Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.

·       Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.

·       Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e.  to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.

·       Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.

·       Building closer rapport with existing customers to boost utilization and share of business / wallet

(2)   Requirements

·       Minimum 3 years’ experience in sales and knowledgeable in SME+ Business is added advantages.

·       Strong marketing and business acumen with good interpersonal/relationship skills and able to interact with people at all levels.

·       Results-driven, self-motivated and enthusiastic to build a good sales career

·       High self-confident, energetic, and capable to work under sales pressure

(3)   Salary package   

·       Up to RM10K, salary is negotiable to obtain a win-win situation.

- Employee benefits are truly top-notch. 

Location: Kulai, Permas Jaya, Batu Pahat

(1)   Job descriptions

·       Market and grow SME Plus loans and process cases via EOS.

·       Attend to customer requests and appeals on credit related matters within the SLA, and provide basic advise and services to meet customers’ needs.

·       Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.

·       Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e.  to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.

·       Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.

·       Building closer rapport with existing customers to boost utilization and share of business / wallet

 

(2)   Requirements

·       Minimum 3 years’ experience in sales and knowledgeable in SME+ Business is added advantages.

·       Strong marketing and business acumen with good interpersonal/relationship skills and able to interact with people at all levels.

·       Results-driven, self-motivated and enthusiastic to build a good sales career

·       High self-confident, energetic, and capable to work under sales pressure

 

(3)   Salary package   

·       Up to RM10K, salary is negotiable to obtain a win-win situation.

- Employee benefits are truly top-notch. 

地點：沙巴州卡拉穆辛

(一)職位描述

· 透過 EOS 行銷和發展 SME Plus 貸款並處理案件。

· 處理客戶對 SLA 內信用相關事宜的請求和申訴，並提供基本建議和服務以滿足客戶的需求。

· 在 SLA 的服務標準範圍內處理從客戶（現有的和新的）收到的信貸建議和臨時請求；即確保遵守銀行的風險參數和指導方針，並了解 GCRM 和風險管理所強調的共同缺點，以維持高信用標準。

· 監控所有 WL、SMA 並維持新減損貸款處於較低水準；即隨時了解市場動態及預警訊號，採取預防措施，避免SMA 受損。

· 向新舊客戶行銷和銷售銀行的貸款產品。這也包括其他銀行產品和服務的交叉銷售。

· 與現有客戶建立更緊密的關係，以提高業務/錢包的利用率和份額

（二）要求

· 至少 3 年銷售經驗以及對中小企業+業務的了解是額外的優勢。

· 較強的行銷與商業頭腦，具有良好的人際關係/關係技巧，能夠與各個層級的人互動。

· 以結果為導向，自我激勵，熱衷於建立良好的銷售生涯

· 自信強，精力充沛，能承受銷售壓力

（三）薪資待遇

· 薪資高達RM10K，薪資可面議，以獲得雙贏。

- 員工福利確實是一流的。

地點：檳城、威省

(一)職位描述

· 透過 EOS 行銷和發展 SME Plus 貸款並處理案件。

· 處理客戶對 SLA 內信用相關事宜的請求和申訴，並提供基本建議和服務以滿足客戶的需求。

· 在 SLA 的服務標準範圍內處理從客戶（現有的和新的）收到的信貸建議和臨時請求；即確保遵守銀行的風險參數和指導方針，並了解 GCRM 和風險管理所強調的共同缺點，以維持高信用標準。

· 監控所有 WL、SMA 並維持新減損貸款處於較低水準；即隨時了解市場動態和預警訊號，採取預防措施，避免 SMA 受損。

· 向新舊客戶行銷和銷售銀行的貸款產品。這也包括其他銀行產品和服務的交叉銷售。

· 與現有客戶建立更緊密的關係，以提高業務/錢包的利用率和份額

（二）要求

· 至少 3 年銷售經驗以及對中小企業+業務的了解是額外的優勢。

· 較強的行銷與商業頭腦，具有良好的人際關係/關係技巧，能夠與各個層級的人互動。

· 以結果為導向，自我激勵，熱衷於建立良好的銷售生涯

· 自信強，精力充沛，能承受銷售壓力

（三）薪資待遇

· 薪資高達RM10K，薪資可面議，以獲得雙贏。

- 員工福利確實是一流的。

地點: 古來, Permas Jaya, 峇株巴轄

(一)職位描述

· 透過 EOS 行銷和發展 SME Plus 貸款並處理案件。

· 處理客戶對 SLA 內信用相關事宜的請求和申訴，並提供基本建議和服務以滿足客戶的需求。

· 在 SLA 的服務標準範圍內處理從客戶（現有的和新的）收到的信貸建議和臨時請求；即確保遵守銀行的風險參數和指導方針，並了解 GCRM 和風險管理所強調的共同缺點，以維持高信用標準。

· 監控所有 WL、SMA 並維持新減損貸款處於較低水準；即隨時了解市場動態及預警訊號，採取預防措施，避免SMA 受損。

· 向新舊客戶行銷和銷售銀行的貸款產品。這也包括其他銀行產品和服務的交叉銷售。

· 與現有客戶建立更緊密的關係，以提高業務/錢包的利用率和份額

（二）要求

· 至少 3 年銷售經驗以及對中小企業+業務的了解是額外的優勢。

· 較強的行銷與商業頭腦，具有良好的人際關係/關係技巧，能夠與各個層級的人互動。

· 以結果為導向，自我激勵，熱衷於建立良好的銷售生涯

· 自信強，精力充沛，能承受銷售壓力

（三）薪資待遇

· 薪資高達RM10K，薪資可面議，以獲得雙贏。

- 員工福利確實是一流的。

Join us in being a Pos Malaysia Wira!

At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200-year-old business we are looking for highly motivated, engaged, passionate and driven individuals to join our team- someone who is up for the transformation challenge and excited by the significant opportunity it represents.

Job Summary:

An Indirect Tax Manager is responsible for overseeing and managing all aspects of indirect taxation within the Company which include identifying, evaluating, and ensuring that the Company is compliant with their indirect tax obligations to minimize the overall tax risk for the Company.

Own It:

• Prepare, submit, and make payment for bi-monthly service tax return of Pos Malaysia Berhad.
• Review and oversee the timely filing and payment of bi-monthly service tax return prepared by subsidiary (i.e., Pos Digicert Sdn Bhd).
• Prepare, submit, and make payment for quarterly Tourism tax return of Pos Malaysia Berhad.
• Manage indirect tax audit, if any - prepare necessaries required supporting documents requested by RMCD within stipulated timeline given.
• Manage indirect tax-related projects and provide advice on M&A, business ventures to ensure indirect tax implications are considered by the stakeholders.
• Verify SST implication on foreign vendor payment and monitor the related imported service tax payment to the RMCD.
• Compile and provide information for Country-by-Country Reporting on yearly basis.
• Compile information on related party transactions for Transfer Pricing (TP) on yearly basis.
• Support GLs administration activities – extract data for reporting, manage details text in specific GLs, tax implication etc.
• Involve in tax related projects introduced by the government such as e-invoicing, etc.
• Involve in discussion and engage with the tax consultants for the proposals of consulting services (i.e., MD Status application, e-invoicing and etc).

Build Trust:

• Engage with internal counterparts in solving issues.
• Maintain relationships and network with customs officers and external tax consultants.
• Liaise directly with RMCD officers in relation to any indirect tax audit.
• Provide update on new laws/regulations/guides/policies etc. to ensure compliance and increase awareness.

One Team:

• Provide functional and technical guidance on indirect tax knowledge to stakeholders when needed.
• Develop or maintain updated Standard Operating Procedures (SOPs) and other relevant documents for tax team.
• Obtain listing from the respective teams, check, and monitor Form CP58 submission to agents.

Drive Innovation:

• Ensure that work and work processes are done in the most efficient way, simplify and improvise where it is possible.
• Identify improvement opportunities to the indirect tax compliance process and implement related process changes.

Move Fast:

• Quick to adapt, have a sense of urgency and act quickly based on the business needs.
• Keep abreast with the latest development of SST/TTX law and advise impact to business.

 

Delight Customers:

• Develop positive working relationship with stakeholders and ensure fast response to their requests or queries.

 

Job Requirements:

 

• Bachelor’s Degree in Finance, Accounting, Taxation or any other related field or professional qualifications such as ACCA is preferred.
• Minimum 6 years of experience in handling Corporate Tax matters (i.e. Indirect Tax)
• Able to handle a large sized tax computation such as POS Malaysia.
• Tactical and process-oriented problem solving.
• Experience in leading team members on activities such as as-is process and maturity assessment, technology evaluation, opportunity identification, business case and roadmap creation and implementation of recommendations 
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.

This is a super exciting time to be joining Pos Malaysia. Your contribution will help us to write the next chapter in our history.

Job Description:

• Adjudicate Shield and Accident & Health (A&H) claims and ensure delivery of prudent and equitable claims decision within expected service level (i.e. claims turnaround time).
• Compliant with regulatory requirements, corporate guidelines, policy wording and reinsurance terms.
• Review workflow and claims processes to identify areas of improvement and implement enhancement to achieve efficient claims administration.
• Work closely with underwriters and other business units to ensure that claims are processed accurately and that all service level agreements are met.
• Manage working relation with external parties – Central Provident Fund Board (CPFB), regulator, financial consultants, bancassurance partners, medical institutions, etc.
• Manage investigation of claims by working with claims adjusters, legal advisors, medical institutions, claimants, financial consultants, and other insurers to determine claims decision and payment.
• Manage enquiries, service recovery, complaints and appeal arising from claims.
• Follow up with claimants and medical institutions on any outstanding requirements required for claims adjudication through documented follow-up process and provide regular update on claims status.

Who we are looking for:

Competencies & Personal Traits

• Strong command of the English language (spoken and written)
• Familiarity with human anatomy, general diseases and disease management

Working Experience

• 3 to 4 years of experience as a Life & Health claims assessor

Professional Qualifications

• OMA, FLMI (Fellow, Life Management Institute)

Education

• Degree holder of biology & life sciences discipline

Language

• English

Job Purpose

The successful candidate will be part of the IFRS 17 systems team as a Senior Finance System Engineer. The key role to be performed is to elicit and analyse business requirements, supports System Integration Test (SIT), support Users’ Acceptance Test (UAT) and maintain IFRS 17 systems for business-as-usual.

The Job

1) Contribute to the IFRS 17 systems team:

· Facilitate / conduct workshops for business users to identify project requirements. Gather, analyse, document and follow up on user requirements.

· Based on the requirements, generate artefacts needed for solution generation. These artefacts include – mapping documents, requirements for integration/interface specifications, site-map and page-flow, and the usage of UML diagrams to detail the process flow and solution.

· Understanding the core IFRS17 requirements, software solution and how to implement this within Great Eastern Finance and Actuarial business teams.

· Build an understanding on IFRS17 systems and configuration in order to support the business needs.

· Ability to analyse and pull out data from database to analyse situations and defects and suggest improvements.

· Writes requirements mapping document for IFRS17 solution product - inbound interface requirements document

· Designs and implements unit test cases and expected results

· Assembles System Test cases and expected results

· Investigates System Test, Integration Test and UAT defects

· Support users during User Acceptance Testing (UAT), regular tracking of test progress status and defect management.

· Maintain IFRS17 software for business-as-usual, supporting Great Eastern Finance and Actuarial business teams

· Defects analysis

· Develop IFRS17 and insurance-specific SME knowledge for group-wide knowledge management.

2) Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

3) Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

4) Highlight any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Degree in Computer Science, Business Information Systems or Finance / Insurance degree.

• Certified pertaining to Business Analysis (CBAP or equivalent).

• Certified Agile / Scrum practitioner will be an added advantage

• Minimum 5 years working experience in IT and experience handling projects or BAU in Insurance

• core systems or Finance systems.

• Experience in implementing or handling core Insurance systems or experience in financial reporting systems.

• Experience in handling inbound and outbound interfaces between upstream or downstream systems.

• Comfortable with handling data analysis via database queries - Oracle SQL, PL/SQL database to support business, testing, troubleshooting etc

• Good Insurance domain knowledge

• Strong knowledge and experience of insurance products is key

• Relational database understanding

• Financial reporting domain knowledge would be an added advantage

• Project working experience or good understanding of IFRS17 is an advantage.

• High level of integrity, takes accountability of work and good attitude over teamwork.

• Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!  

  

There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome! 

  

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission.  

JOB REQUIREMENT: 

• Oversee the Agency Transformation team and transform the team's operational processes, policies, and regulatory requirements on a regular and need-to basis. 
• Ensuring adequate agency training needs are met and developing the training roadmap for agency channels as per organization needs. 
• Initiate and ensure all key initiatives and activities of the agency channel are carry out accordingly as instructed by Head, Agency Transformation & Development. 
• Formulate new initiatives and carry out business analytics for CAO to drive agency channel sales. 

PROJECTS THE INCUMBENT WILL BE WORKING ON: 

• Agency Policies and Procedure Enhancement 
• Agency Training Roadmap and Training Material Enhancement 
• Regulatory and Internal compliance fulfillment 

EDUCATION/EXPERIENCE: 

• Minimum Degree Holder in any discipline  
• Minimum 5- 8 years experience in Agency Administration and Operations. 
• Familiar with training initiatives, line of business, and processes in General Insurance. 

EXTRA BONUS POINTS:

• Good communication skills, both written and verbal 
• Must be fluent in English and Bahasa Malaysia 
• Basic knowledge of MS Office 
• Must be inclined in data analytics and meticulous in details. 
• Pro-active, self-starter, always challenging the status quo. 
• Willingness to learn and to flourish in a high-growth 
• Experience in project management as well as transformation initiatives 
• Able to work well with various stakeholders within stipulated timelines and able to adapt to changes constantly. 

 

We look after our tribe really well! On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously!

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

Job Details

Attends to the above duties in respect of all death claims received on policies owned by SuperFund by:

• Complying with the provisions of the Pension Funds Act and the Rules of the Fund.
• Ability to understand, interpret & apply various pieces of legislation to sets of facts. 
• Consistent compliant process execution through the exercise of discretion and sound judgment.
• Sound & defensible reasoning.
• Maintaining a tight case management audit trail in respect of all duties performed (which includes formal report compilation for each case).
• Consults with the Knowledge Manager, regarding complex and technical-legal matters.
• Ad hoc tasks.

Minimum qualifications / experience required

• Matric
• Working knowledge of Old Mutual internal systems (OMUNET, AWD, Craft, Hyphen, DHA, Compass, Chorus, EMS, EB Tax, etc.)
• At least 2 years’ working knowledge in respect of Section 37C of the Pension Funds Act

Other requirements / Competencies

• Strong MS Excel proficiency
• Sound consultation, collaboration & influencing skills.
• Disciplined planning / organizing skills & execution of duties.
• Sharp servicing of all claim stakeholders.
• Excellent verbal & written communication skills in this field.
• Detail focused, thorough, analytical, and diligent.
• Ability to withstand significant work pressure.
• Creative problem-solving skills.

Skills

Education

Matriculation Certificate (Matric)

Closing Date

29 March 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

What it’s like to be a Northbridge Senior Claims Quality Assurance Specialist

As a Senior Claims Quality Assurance Specialist, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind.  Our Senior Claims Quality Assurance Specialist play a key role in identifying and making recommendations to improve our overall Claims Customer Experience. With in-depth knowledge of multi-line claims, they conduct detailed file reviews and contribute to the compilation of quarterly Claims Quality Audits providing Regional Claims Operational Leaders with actionable and targeted recommendations for improvement.

Using multiple Training Needs Analysis inputs and in consultation with the Director of Quality Assurance and Claims Excellence, they identify areas requiring educational solutions and contribute to the design, development, and delivery of educational materials in virtual and traditional classroom environments.

As required, they also participate in and contribute to Ad Hoc Audit requests, special projects, and vendor management.

We want your talent

If you are great at:

• Thinking strategically, evaluating problems, and developing solutions

• Creating focused technical and soft skill Claim educational solutions

• Presenting in a corporate environment with large, diverse audiences

• Managing projects to completion under tight timelines

• MS Office Tools, Excel, PowerPoint, and system-based audit tools

• Working with minimal supervision, with the ability to accept direction

• Being flexible and willing to travel if required

You have:

• Post-Secondary Education in an Insurance focused program or related program

• Completed or working towards the CIP designation

• Bilingualism in English and French is required

• Minimum 10 years of multi-line claims and/or claims auditing experience with a specialization in Accident Benefits

• Prior Adult Learning experience, including all phases of the Learning Cycle

• Prior Claims Management experience is an asset

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.

• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

#LI-PS #LI-Hybrid

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

The End-to-End lead for Risk Mgt Report – Scoping, Data Acquisition, Sampling and Profiling will be responsible for the end-to-end transaction testing process for prioritized reports, including planning, scoping, sampling, test execution and observation validation.  This lead will work closely with Risk and Management Report use case owners, Functional Chief Data Officers (FCDOs) and Global Functions Technology (GFT) to adopt, execute transaction testing cycles and ensure adherence to the Transaction Testing Operating Model.

Success for this lead is to effectively and efficiently plan and lead testing cycles aligned to the Transaction Testing Multi Year Plan and Operating Model, testing data reported to regulators match their original source values, and conform to reporting requirements to identify areas which may require stronger data quality controls or compensating measures.

Key Responsibilities:

• Report transaction testing reviews for a book of work
• Sr analysts supporting transaction testing reviews including prioritizing work, providing guidance throughout cycles, developing analysts’ testing skill set, report and product knowledge through training on cycle scope. 
• Partner with GFT, Business Technology, Report Owners, FCDOs and external consultants in leading transaction testing cycles aligned the Transaction Testing Operating Model.
• Identify issues and exceptions, produce executive quality reports, analysis and insights, coordinate handoffs and communicate updates and results effectively to manager and stakeholders
• Support Root Cause Analysis in collaboration with GFT, Data Providers, Report Owners, FDCOs
• Ensure adherence to relevant policies, standards and operating procedures pertaining to Transaction Testing E2E Process

Responsibilities:

• Contributes to the Data Governance, Data Services and Data Quality initiatives across the organization.
• Participates in efforts to ensure Risk and Finance comply with the Citigroup Data Management Policy
• Assists in centrally acquiring all data related to Risk and Finance management and regulatory reporting processes while ensuring data quality, completeness and consistency across the organization.
• Helps prepare and review monthly financial summaries and monthly business reviews for senior management that clearly communicate the financial performance of the business
• Designs, implement, and monitors key performance indicators and metrics
• Drives process improvement opportunities that enhance the efficiency of the financial reporting cycle while also increasing the informative value of the content provided to senior management
• Leverages technical expertise to execute quantitative analyses that translates into actionable insights for management
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Project Management experience
• 5-8 years relevant experience
• Strong quantitative/analytical skills
• Proficient in Microsoft Excel and Microsoft Power Point
• Clear and concise communication and relational skills
• Ability to manage multiple projects and deadlines
• Strong project management skills

Education:

• Bachelors degree

Additional Responsibilities may include:

• Support process transformation, Consent order initiative and automation opportunities.
• Support the standardization of Citi’s Transaction Testing Operating Model, Cycle Execution and Work Papers
• Support Internal Audit, ICRM, ORM and Regulatory testing Reviews for Risk Mgt and/or other Regulatory reports.
• Updating KPIs, metrics, and other presentations, identifying enhancement opportunities and implementing, and supporting manager in the messaging of results/value add to senior management
• Facilitating ad hoc, special requests and project management

The ideal candidate will have the following education, knowledge and experience:

• Bachelors / University Degree in Finance, Accounting or related field
• Three tiers of primary subject matter knowledge required:
  • CCAR or Regulatory experience with key regulatory reports for banking organizations (e.g., FR Y-14, FR Y-9C, Call Reports, FFIEC 009, etc.)
  • Knowledge of Bank Products
  • US GAAP Knowledge
• Quality Assurance transaction testing experience required
• 7+ years of experience in Quality Assurance and / or Regulatory Reporting in financial services including proven experience in complex operational environments
• Ability to collaborate, coordinate and execute with the broader teams, business partners, Report Owners, Data Providers, technology and global functions to drive successful execution of testing cycles
• Well-developed organizational, analytical and problem-solving skills, aligned with excellent attention to detail and time management
• Strong ability to communicate ( oral and written) clearly to both technical experts, non-technical business leaders in order to facilitate cycle discussions with stakeholders and to clearly articulate findings, defend point of view amongst various groups
• Experience in working in a unit requiring coordination across multiple regions and business segments to deliver in a global organization
• Adaptable, flexible, Agile and able to respond to changes in priorities.
• Continuous improvement mind-set
• Possess strong team building, planning and project management skills
• Must be a proactive and goal-oriented strategic thinker, with ability to identify creative solutions.
• Proficiency in Microsoft Office, working with big data and proven ability to learn and utilize new tools and systems

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

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Job Family Group:

Finance

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Job Family:

Management Reporting

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Salary Range:

$79,120.00 - $118,680.00

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting