Total 63 Account Executive job vacancies in Johor Bahru, KL, Penang

You will support the Division for Innovation and Transformation (DoIT), and work with internal and external stakeholders to plan and implement projects to bring about seamless patient experience and impactful healthcare innovations.

You will be responsible to provide grant management support as well as administration and secretariat support to the programmes and initiatives under the purview of the Office for Innovation and/or Academic Medicine Innovation Institute (AMII).

Your job responsibilities include:

1. Schedule, prepare and disseminate the publicity emails and materials for the launch of grant calls.
2. Adhere to and execute the grant evaluation processes to ensure fairness in the awarding of the funding.
3. Ensure timely awarding of funding and completion of the grant call.
4. Post-award monitoring of funded projects to track their fulfilment of the milestones and deliverable as well as identify and catalyse worthy innovation projects for further translation through different platforms.
5. Liaise with the co-funders/sponsors of specific grant schemes to ensure all the necessary reports and post-award requests from projects are updated and submitted to the relevant stakeholders and management in a timely manner.
6. Support the division to solicit and apply external funding to support the Innovation domain.
7. Support the formulation and implementation of the various innovation programmes and initiatives under AMII Priority Areas such as culture building and developing, human capital co-development and test bedding, adoption and scaling, as well as emerging technologies and data.
8. Support the organisation of various engagement forums to promote the innovation culture and bring together different stakeholders for potential collaboration opportunities.
9. Support the department in the execution of strategic plans and business process innovation as well as communication of projects to stakeholders.
10. Provide secretariat support during innovation strategy related workgroup meetings, senior management and any other assigned meetings to drive the implementation of projects.
11. Undertake any other ad-hoc duties as assigned by Head of Department (HOD) and/or supervisor.

Job Requirements

• Bachelor’s Degree in any discipline, preferably with 1-2 years of relevant working experience.
• Proficiency with Microsoft Office applications.
• Proficiency in Project Management is an advantage.
• Prior experience in project facilitation, grant administration and management, and business process innovation are added advantages.
• Possess critical thinking skills and willing to think out of the box.
• Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation.
• Excellent communication (verbal & written) and interpersonal skills.
• Ability to work independently or with limited supervision.
• An action-oriented, highly motivated and target-focused team player.

You will support the Manager to drive performance and service quality in the call centres across SingHealth through call and email audits, as well as from patients’ feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer Relationship Management system will be one of the key deliverables. You will ensure proper and systematic documentation of Call Centre work processes and develop Robotic Process Automation (RPA) to automate these work processes. You are also required to participate in workgroups to drive change and bring joy at work.

Requirements

- Bachelor’s degree with preferably at least 5 years of experience in a Call Centre environment, with experience in managing teams

- Experience in automation tools such as Blue Prism and UiPath and a track record of implementing RPA processes

- Passionate in boosting efficiency through streamlining and improving work processes to drive productivity

- Strong communication and interpersonal skills

- Systematic with a high degree of initiative

- Collaborative and able to work in a dynamic, fast-paced and diverse environment

You will support the development of the SingHealth Duke-NUS Vascular Centre by coordinating the efforts of various departments across SingHealth. This includes providing administrative and secretariat support, collecting relevant data for registries and maintaining audit. You will report to the Centre Head on the Centre’s performance regularly and highlight operational issues, if any. In addition, you will work closely with relevant stakeholders to facilitate and support the Centre’s clinical, educational and research activities.

Requirements

• Bachelor’s Degree in general discipline, preferably with experience in administration, operations or management support functions in a hospital setting
• Excellent interpersonal and communication skills
• Good team player who is organized, responsible, takes initiatives and able to work independently
• Detail-oriented and able to work in a fast-paced environment

You will play a key role in supporting SingHealth’s efforts in Academic Medicine by managing the daily operations of the Clinical Skills & Simulation Department. This includes performing the preservation and storage of cadavers, planning of the disposal or cremation of used specimens, and managing the Body Donation Programme. You will assist in planning, managing and providing both logistical and technical support for clinical skills workshops and stakeholders/clients. You will also play a crucial role in client relationship management by being involved in implementing new initiatives with industry and academic partners.

Job requirements:

• Bachelor’s degree, preferably in Biomedical Science or equivalent.
• Preferably 2 years of working experience.
• Must be willing to handle and work with body parts – formalin preserved and otherwise.
• Knowledge of anatomy will be an added advantage.
• Relevant work experience in the healthcare industry or training environment will be an advantage but not a pre-requisite.
• Proficient with MS Office applications.

You will support the Division for Innovation and Transformation (DoIT), and work with internal and external stakeholders to plan and implement projects to bring about seamless patient experience and impactful healthcare innovations.

You will support the functions of the Healthcare Translation Partnership (HTP) programme Joint Partnership Office, and your job responsibilities include:

1. Schedule, prepare and disseminate the publicity emails and materials for the launch of the HTP programme grant calls.
2. Adhere to and execute the grant evaluation processes to ensure fairness in the award of the funding to the worthy HTP projects.
3. Ensure timely awarding of funding and completion of the grant call.
4. Post-award monitoring of the HTP funded projects to track their fulfilment of the milestones and deliverables, including project management, coordinating with internal and external stakeholders to facilitate progress and escalation of issues that cannot be resolved at working level to the Leads of the HTP programme.
5. Track and monitor fund utilisation, and ensure claims and reimbursement are processed in a timely manner.
6. Prepare status updates to HTP Leads and management, and submit grant progress report in a timely manner.
7. Support the organisation on joint matchmaking workshops, learnings, and visits to increase engagements between SingHealth Duke-NUS Academic Medical Centre (AMC) entities and A*STAR Research Institutes.
8. Support the formulation and implementation of the various innovation programmes and initiatives under AMII Priority Areas such as culture building and developing, human capital co-development and test bedding, adoption and scaling, as well as emerging technologies and data.
9. Support the department in the execution of strategic plans and business process innovation as well as communication of projects to stakeholders.
10. Provide secretariat support during innovation strategy related workgroup meetings, senior management and any other assigned meetings to drive the implementation of projects.
11. Undertake any other ad-hoc duties as assigned by Head of Department (HOD) and/or supervisor.

Job Requirements

• Bachelor’s Degree in any discipline with 4 years of relevant working experience, preferably in project facilitation, process improvement, or business transformation.
• Proficiency with Microsoft Office applications
• Proficiency in Project Management is an advantage.
• Prior experience in healthcare and/or grant administration would be an added advantage.
• Knowledge and experience in horizon scanning, behavioral insights, benchmarking and data research, statistical tools and techniques would be an added advantage.
• Possess critical thinking skills and willing to think out of the box.
• Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation.
• Excellent communication (verbal & written) and interpersonal skills.
• Ability to work independently or with limited supervision.
• An action-oriented, highly motivated and target-focused team player.

You will support the development of the SingHealth Duke-NUS Supportive & Palliative Care Centre by coordinating the efforts of various departments across SingHealth. This includes providing administrative and secretariat support, collecting relevant data for registries and maintaining audit. You will report to the Centre Head on the Centre’s performance regularly and highlight operational issues, if any. In addition, you will work closely with relevant stakeholders to facilitate and support the Centre’s clinical, educational and research activities.

Requirements

• Bachelor’s Degree in general discipline, preferably with experience in administration, operations or management support functions in a hospital setting
• Excellent interpersonal and communication skills
• Good team player who is organized, responsible, takes initiatives and able to work independently
• Detail-oriented and able to work in a fast-paced environment

You will handle the Accounts Receivable of SingHealth HQ, including creating sales invoices, credit and debit notes and handling subvention receipts. You will also be required to maintain the accounts of MOH funded projects by maintaining the schedules and preparing invoices for submission. You will also be required to support the Treasury function, such as by broadcasting bank statements to SingHealth HQ accounts and tracking fund movements. You will work closely with departments within SingHealth HQ and SingHealth institutions in order to provide the relevant finance support accordingly.

Reporting to the Assistant Manager, Finance Operations, you will also assist in ad-hoc tasks as assigned by other senior members of the department.

Job requirements

· Diploma in Accountancy with at least 6 years of relevant experience

· Knowledge in SAP will be an advantage

· Proficiency with Microsoft Office applications

· Strong communication and interpersonal skills

· Meticulous with a high degree of integrity and initiative

You will comply with MOH’s requirements for monthly Casemix and Subvention data submission, quarterly submission of Financial Performance Report and any other reports by ensuring proper accounting, accrual and reconciliation of all subvention revenue including tracking and follow up on cash disbursements. You will assist in data analysis and leverage on data from MOH and the cluster data warehouse to extract relevant data for analysis and allocation and to develop data visualisation dashboards for management reporting and performance management as well as develop relevant reports for the purpose of gaining new insights and decision making.

In addition, you will assist to collate information in the National Costing Exercise for the purpose of reporting and analysis. You will work closely with vendors and IT colleagues to ensure accurate datasets, configure costing rules, derive the required costing output of the various services by patient level and ensure costing results are complete and timely. You will also assist to extract and utilise the information in Subvention System to work out the subvention norms to be applied to the computation of the subvention allocation amounts to the various institutions.

Job requirements:

• Diploma in Accounting, Business or Economics with at least 6 years of relevant experience in Accounting/Finance Field
• Proficient with Microsoft Office applications
• Prior experience in a healthcare setting will be an advantage
• Excellent organisational, prioritisation and problem-solving skills
• Systematic, meticulous and able to work in a dynamic and fast-paced environment
• Strong communication and interpersonal skills
• Team player with the ability to manage cross-functional and institutional relationships

You will handle the recovery and chargeback of costs such as centralised fixed assets, shared facilities/services, group GST, support the Fixed Assets function of SingHealth HQ, and manage the claims and invoices in the Accounts Payable Invoice Management System (APIMS). You will also assist in the recovery of medical expenses for board members. You will also work closely with departments across SingHealth to provide the above-mentioned finance support. Reporting to the Senior Accountant, Finance Operations, you shall also assist in ad-hoc tasks as assigned by the Senior Manager, Deputy Director and/or Chief Financial Officer.

Job requirements:

· Diploma in Accountancy with at least 6 years of relevant experience

· Knowledge in SAP will be an advantage

· Proficiency with Microsoft Office applications

· Strong communication and interpersonal skills

· Meticulous with a high degree of integrity and initiative

The SingHealth Operation Technology (OpTech) Team provides comprehensive support for Medical Devices and Operation Technology Systems (MDOTS) and SingHealth managed systems. In the face of accelerated digitalisation and the rapid adoption of advanced healthcare technologies such as robotics and AI, the landscape of healthcare consumerism is evolving and the integration of Telehealth with OpTech is a key solution to meet future healthcare demands. The incumbent plays a key role in overseeing the successful procurement, evaluation, and deployment of OpTech-managed projects within SingHealth, ensuring compliance to SingHealth policies and processes.

As the Assistant Manager / Senior Executive (Security and Compliance), Operational Technology, you will be responsible for the following:

• Implement a systemic process to evaluate MDOTS’s vulnerability on an ongoing basis and execute risk mitigation activities.
• Provide essential information to facilitate leadership decisions regarding risk to organisational operations and medical devices across SingHealth.
• Provide consultation and advice to SingHealth Institutions regarding HIM compliance so that agencies can make informed decisions and stay aligned to HIM Security policies and standards.
• Establish processes and framework to means to monitor and track compliance and deviations.
• Oversee regular checks to ensure compliance post implementation and during operations.
• Manage IT incidents related to MDOTS, conducting timely root cause analyses implementing corrective actions, and enforcing them to prevent recurrence.
• Participate in strategic initiatives or ad-hoc projects when required.

Job Requirements

• Degree in Computer Engineering, Computer Science, Information Systems, Business, or equivalent will be advantageous.
• Minimum 4 years of experience in the IT industry, with at least 2 years in an operational IT security or risk management role. Candidates with more years of experience may be considered for the Manager role.
• Experience and knowledge of Healthcare/Gov IT, Security and Procurement policies and best practices is an advantage.
• Certification in CITPM, ITIL, CISSP, CISA, COMIT will be advantageous.
• Highly proficient in cybersecurity and IoT/IoMT and the relationship between them.
• Demonstrate proficiency in problem-solving, analytical thinking, decision-making, and conceptualisation.
• Strong written and verbal communication and influencing skills to work with stakeholders of different levels.
• Self-motivated with initiative and ability to work independently

The SingHealth Operation Technology (OpTech) Team provides comprehensive support for Medical Devices and Operation Technology Systems (MDOTS) and SingHealth managed systems. In the face of accelerated digitalisation and the rapid adoption of advanced healthcare technologies such as robotics and AI, the landscape of healthcare consumerism is evolving and the integration of Telehealth with OpTech is a key solution to meet future healthcare demands. The incumbent plays a key role in overseeing the successful procurement, evaluation, and deployment of OpTech-managed projects within SingHealth.

As the Assistant Manager / Senior Executive (Project and Operations), Operational Technology, you will be responsible for the following:

• Deliver on MDOTS and EMS workplan(s) and ensure successful deployment and operationalisation of new projects within schedule and budget.
• Implement a systemic process to evaluate MDOTS’s vulnerability on an ongoing basis and execute risk mitigation activities.
• rovide essential information to facilitate leadership decisions regarding risk to organisational operations and medical devices across SingHealth.
• Implement activities within and across teams to ensure efficient service delivery and successful achievement of business objectives and security/IT obligations.
• Provide consultation to SingHealth institutions on IT-related issues for MDOTS, enabling agencies to make informed decisions that are aligned with HIM Security policies and standards.
• Participate in strategic initiatives or ad-hoc projects when required.

Job Requirements

• Degree in Computer Engineering, Computer Science, Information Systems, Business or equivalent will be advantageous.
• Minimum 4 years of experience in the IT industry, with at least 2 years in project management, IT infrastructure and systems services delivery. Candidates with more years of experience may be considered for the Manager role.
• Demonstrate excellence in project management, with the ability to effectively manage multiple projects concurrently and deliver them in a timely manner.
• Experience and knowledge of Healthcare/Gov IT, Security and Procurement policies and best practices is an advantage.
• Certification in CITPM, ITIL, CISSP, CISA, COMIT will be advantageous.
• Highly proficient in cybersecurity and IoT/IoMT and the relationship between them.
• Demonstrate proficiency in problem-solving, analytical thinking, decision-making, and conceptualisation.
• Strong written and verbal communication and influencing skills to work with stakeholders of different levels.
• Self-motivated with initiative and ability to work independently.

The Office of Digital Empowerment is dedicated to revolutionising our healthcare ecosystem by harnessing the power of digital technologies to enhance patient care, operational efficiency, and innovation. Our primary objective is to help design, implement, and continually evolve a holistic digital strategy that aligns with SingHealth's mission and goals. We aim to empower our employees with innovative technologies, foster a culture of innovation and agility while facilitating seamless and multidisciplinary collaboration. Through our efforts, we seek to create a patient-centric digital ecosystem that not only mitigates healthcare challenges but also drives sustainable growth and excellence in clinical and administrative workflows. The Senior Executive, Digital Empowerment plays a crucial role in supporting and contributing to these endeavours.

Job Description

As the Senior Executive, Digital Empowerment, you will be responsible for the following:

· Support the creation and management of roadmaps for digital initiatives, assisting in setting objectives, timelines, and success metrics to ensure alignment with the division's digital strategy and SingHealth's overarching goals.

· Assist in the coordination and support of cross-functional teams in ideation, conceptualisation, planning, and execution of digital projects with adoption of automation technologies such as RPA, chatbots, and M365.

· Actively support the identification and implementation of innovative digital solutions and technologies to address organisational challenges and improve operational efficiency.

· Play a key role in the upskilling and reskilling of employees, fostering the development of Citizen Developers.

· Contribute to the establishment and promotion of best practices for digital tools and technologies.

· Collaborate with key stakeholders to contribute to the development of annual plans and budgets for digital projects and supporting efficient management of budget portfolios and utilization.

· Provide support in overseeing and managing digital platforms, including websites, mobile applications, and digital tools, to ensure system service levels are met and to provide prompt support for any system-related issues that may arise.

· Stay informed about emerging technologies and healthcare challenges, contributing to the assessment of their viability and potential adoption.

· Demonstrate flexibility and readiness to undertake any additional responsibilities and duties assigned within the Digital Empowerment team.

Job Requirements

· Degree in Computer Science, Business Administration, or a related field. Master’s degree will be an added advantage.

· At least 4 years of experience in the IT industry or related roles, with exposure to digital initiatives and projects.

· Proficient in areas such as cloud computing, voice/chatbots, robotic process automation (RPA), and/or Microsoft 365 technologies.

· Demonstrate ability to support project management activities and contribute effectively to project delivery.

· Strong communication and collaboration skills, with a willingness to learn and grow in a dynamic digital environment.

· Able to deal with all levels of staff (medical, nursing, pharmacists, allied health professionals, dental and administrative and ancillary staff).

· Able to work independently and constantly upskilling and keeping abreast with technological advancement.

Reporting to the Team Lead, you will drive day-to-day operations which include managing Academic Medicine (AM) grants and programmes across the SingHealth Duke-NUS Academic Medical Centre (AMC). This involves working closely with key stakeholders including senior management, the research, education and innovation domain leaders, various Academic Clinical Programmes (ACP), Joint Institutes (JIs), SingHealth Duke-NUS Disease Centres (SDDCs) and the wider community of faculty, nursing, allied health professionals, researchers, students and administrators. You will coordinate the planning, preparation, review and approval of AM grant calls and philanthropy-funded proposals for review. To ensure strong financial stewardship and good corporate governance, you will need to be adept with the AMC's policies with regard to programme criteria, donations, disbursements and grant terms; and ensure rigorous and timely proposal review, monitoring of progress, outcomes reporting and proper stewardship of AM resources. In addition to these, you may also be involved in the activities of the larger SingHealth and Duke-NUS community and could be assigned duties including special project and assignments as a representative of the joint partnership to key stakeholders.

Requirements:

· Degree with at least 2-3 years’ relevant experience and strong track record of stakeholder management, and driving multi-faceted projects with good outcomes

· Good organisational skills with the ability to carry out analytical and coordination work

· Experience in managing grants, research or education projects and/or faculty matters will be advantageous

· Excellent command of the English language

· Proficient with Microsoft Word, Excel, Powerpoint

· Strong interpersonal skills

· Energetic and self-driven

· Team player and a strong collaborator

· Independent worker and possess initiative to complete tasks and projects assigned

The upcoming Eastern General Hospital (EGH) aspires to provide excellent, patient-centred care and to improve the health of the population in the east of Singapore. We aim to develop future-ready systems to support patients’ healthcare journeys and to be an employer of choice for our staff.

You will work with the planning team to support the development of EGH. You will support the implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines. You will also develop end-user briefs, operations requirements, guidelines and work processes, organise workshops for user requirements gathering and test new models both virtually and on physical prototypes in the EGH Healthcare Living Lab. You will also support the operational readiness, activation and transition (ORAT) plan of the hospital, attain the required compliance and licenses for the operations to commence, and facilitate meeting coordination with the various stakeholders.

Requirements:

• Bachelor’s Degree preferably in health-care related discipline with at least 2 years of relevant experience
• Knowledge and skill in design thinking, change management, project management, technology adoption and process methodologies
• Possess excellent communication and interpersonal skills and the ability to engage various stakeholders in a fluid environment and a growing organisation
• Team player, highly motivated and action-oriented with excellent planning, analytical and critical thinking skills
• Able to work under pressure, adapt to change and manage challenges
• Familiar with Autocad, Photoshop and presentation software

You will oversee, implement and evaluate Environmental Services related programmes to provide a safe, clean and comfortable environment in the hospital for our patients, public and staff. This includes collaborating with Service Partners to monitor performance measures to meet the service standards and compliance with legal requirements. You will liaise and coordinate work activities with users and service partners to ensure smooth delivery with minimum work disruptions and high user satisfaction. You shall also track and monitor department’s work plans timely and compile statistics on the Environmental Services activities for management’s decision.

Requirements

• Bachelor’s Degree in any discipline, preferably with at least 2 years’ relevant working experience in a Healthcare or Hospitality environment
• Possess good communication, interpersonal and adaptability skills
• Highly independent, meticulous and analytical