Acorn by Synergie is recruiting for an exciting permanent opportunity to work for a mortgage broking company in the B37 area of Solihull.


* Permanent from day one!
* Paying £28,000 per annum plus several opportunities to progress within the business to increase salary


The role will be part working from home three days a week , and part office based two days, handling compliance, risk, and mortgages - this is a great role for a newly CeMAP-qualified individual to really learn the mortgage area or an experienced broker not wanting the stress of having sales targets any more.

Qualifications & Requirements:

* Must be either CeMAP or RO1 / CF6 qualified
* CeMAP or equivalent
* Recent Financial Services experience

As a Mortgage Reviewer, you will be involved in the following:

* To support the CORT Manager / Head of Quality through effective risk management, as part of the First Line of Defence, through the review of cases written by Advisers for suitability of advice, in line with Service Level Standards

* To assess the overall quality of the advice and advice documentation in order to mitigate the risk that the suitability of advice is unsuitable

Main Accountabilities:

* Review allocated cases to assess suitability of advice and adherence to TCF principles, recording activity and outcomes in line with departmental standards and SLAs

* To ensure case checks are completed in a timely manner ensuring and in accordance with Network standards ensuring full audit evidenced of case assessments in Toolbox

* Ensure performance management is maintained in supporting departmental case check objectives

* To build positive, beneficial relationships with Advisers through regular contact and feedback provided to them

* Reporting any breaches of Network and FCA guidelines

* Identification and communication of potential adviser training needs in line with T&C Scheme, Procedures and Processes, providing feedback to the Field Supervision team, where minimum standards are not met

* To maintain personal knowledge of FCA regulatory and internal guidance and procedural changes to ensure accurate assessment of files

* To maintain Continuous Professional Development (CPD) by maintaining knowledge of FCA regulatory and internal procedural changes to ensure accurate assessment of files

* Maintain up to date knowledge of TCF requirements and responsibilities

* To undertake any additional ad-hoc duties when necessary in order to support the business in achieving its overall objectives

Technical Skills & Competencies:

* Intermediate IT skills
* Risk Management
* Using Influence
* Communication
* Managing Self

Knowledge and expertise (relating to specialist knowledge and expertise required to undertake the role):

* Suitability of advice principles
* Knowledge of file checking procedures and processes
* Knowledge of financial crime guidance and procedures

Desirable:

* Equity Release qualification
* Financial Protection qualification (CII R05)

Additional details of exceptional aspects of the demands of the role:

* Ability to work well within a team
* Ability to take ownership for workload and work to set quality and time-frame standards


Must be CeMAP or equivalent qualified.

The company support candidates with study and personal development.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Acorn by Synergie is recruiting for an exciting permanent opportunity to work for a mortgage broking company in the B37 area of Solihull.


* Permanent from day one!
* Paying £28,000 per annum plus several opportunities to progress within the business to increase salary


The role will be part working from home three days a week , and part office based two days, handling compliance, risk, and mortgages - this is a great role for a newly CeMAP-qualified individual to really learn the mortgage area or an experienced broker not wanting the stress of having sales targets any more.

Qualifications & Requirements:

* Must be either CeMAP or RO1 / CF6 qualified
* CeMAP or equivalent
* Recent Financial Services experience

As a Mortgage Reviewer, you will be involved in the following:

* To support the CORT Manager / Head of Quality through effective risk management, as part of the First Line of Defence, through the review of cases written by Advisers for suitability of advice, in line with Service Level Standards

* To assess the overall quality of the advice and advice documentation in order to mitigate the risk that the suitability of advice is unsuitable

Main Accountabilities:

* Review allocated cases to assess suitability of advice and adherence to TCF principles, recording activity and outcomes in line with departmental standards and SLAs

* To ensure case checks are completed in a timely manner ensuring and in accordance with Network standards ensuring full audit evidenced of case assessments in Toolbox

* Ensure performance management is maintained in supporting departmental case check objectives

* To build positive, beneficial relationships with Advisers through regular contact and feedback provided to them

* Reporting any breaches of Network and FCA guidelines

* Identification and communication of potential adviser training needs in line with T&C Scheme, Procedures and Processes, providing feedback to the Field Supervision team, where minimum standards are not met

* To maintain personal knowledge of FCA regulatory and internal guidance and procedural changes to ensure accurate assessment of files

* To maintain Continuous Professional Development (CPD) by maintaining knowledge of FCA regulatory and internal procedural changes to ensure accurate assessment of files

* Maintain up to date knowledge of TCF requirements and responsibilities

* To undertake any additional ad-hoc duties when necessary in order to support the business in achieving its overall objectives

Technical Skills & Competencies:

* Intermediate IT skills
* Risk Management
* Using Influence
* Communication
* Managing Self

Knowledge and expertise (relating to specialist knowledge and expertise required to undertake the role):

* Suitability of advice principles
* Knowledge of file checking procedures and processes
* Knowledge of financial crime guidance and procedures

Desirable:

* Equity Release qualification
* Financial Protection qualification (CII R05)

Additional details of exceptional aspects of the demands of the role:

* Ability to work well within a team
* Ability to take ownership for workload and work to set quality and time-frame standards


Must be CeMAP or equivalent qualified.

The company support candidates with study and personal development.

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

Job Description

• Review facility documentations including facility agreement, collateral and other documents to ensure completion of documentation, perfection of collateral documents, satisfaction of conditions precedent, conditions subsequent and other approval requirements;
• Ensure transactions are implemented and complied with the Bank’s policies, local and foreign applicable regulations and guidelines;
• Liaise with internal and external parties in order to resolve documentation issues;
• Follow-up on pending documents;
• Conduct post-mortem review on approved credit documentation transactions;
• Assist in formulating and / or revising policies and procedures relating to credit documentation review;
• Prepare regulatory and management reports;
• Perform any other relevant duties to achieve team’s targets.
• Perform Non Performance Loan management /collection work.
• Other tasks assigned by the management.

Job Requirements

• Bachelor Degree or above(Finance, Economics accounting or related majors) with more than 2 year of relevant work experience.
• Strong financial, analytical and credit management skill
• If the applicant has Non Performance Loan management /collection work experience or Collateral Management work experience is preferred.
• Experience in credit risk management ,Review facility documentations and/ or Collateral Management will be an advantage.
• Effectively bilingual in English and Chinese is required as incumbent is required to liase with Chinese counterparts from Head Office.

This role is responsible for providing quality assurance in relation to claim assessment in line with the TAL claims quality framework and risk management principles.A key focus of this role is to promote a culture of risk management and continuous improvement by providing risk-based detective controls and insights relating to claim assessment. You may be required to lead the delivery of small to medium scale projects or well-defined tasks on major projects to enable QA remediation or continuous improvement initiatives

Primary Location

SITE - Priority Health - 1239 E Beltline - Grand Rapids

Department Name

PH - Operations Development and Quality

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

Variable

Days Worked

Monday to Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
Focuses on the creation, maintenance and execution of test scripts and other specialty testing activities in the areas of automation testing, performance testing, test environments or application specialties. Is considered a subject matter expert in one or more of these areas. Identifies and develops ways to improve the quality, capability, or efficiency of the testing process. Typically focused on automating new functionality pre-release and maintenance post-release, or driving efficient testing in other areas. Typically requires 5-7 years of applicable experience.

The primary focus of the Enterprise Credit (EC) Commercial Quality Review (QR) team is to design and execute quality review activities on processes and data elements across the EC commercial lines of business.  QR results aid the EC line of business by ensuring process and controls are functioning properly and that data elements are flowing completely and accurately from input through to regulatory and management reporting.

We are currently seeking a Quality Review Specialist to join our team.  In this role, the QR Specialist focuses on the execution of a portfolio of quality review test scripts.  The specialist will review credit actions and credit data elements for accuracy and adherence to policy/procedure. The QR Specialist interacts and partners with associates in the business to educate, remediate findings, and improve the quality of credit submissions.  The QR Specialist will also identifiy and recommend ways to improve the quality, capability, or efficiency of the testing process. This may include identifying gaps in the underlying credit process and/or controls.     

The QR Specialist may also participate in various project work supporting continued improvement of the QR processes.  This work may include identifying areas that require new quality review testing, determining the appropriate function to own the testing, designing tests, and thinking creatively to identify solutions that consolidate and create efficiency in processes. The role requires collaboration with other EC team members to drive technology and process changes through identification of business requirements.

The candidate must independently conduct assigned responsibilities within the context of the assigned programs.  In addition, he or she will  be responsible for assisting their manager in addressing other key initiatives within the EC QR team.  Depending on background and experience, this may include program management responsibilities. 

Required Qualifications:

•    Adaptability
•    Attention to Detail
•    Prioritization
•    Result Orientation
•    Written Communications
•    Collaboration
•    Continuous Improvement
•    Critical Thinking
•    Data Quality Management
•    Issue Management
•    Customer and Client Focus
•    Innovative Thinking
•    Oral Communications
•    Problem Solving
•    Risk Management
•    Commercial Credit background as an Underwriter, Credit Analyst, Credit Review Officer or similar role
•    Bachelor's Degree or equivalent experience
•    Organizational skills and ability to handle multiple tasks to meet tight deadlines
•    Understanding of commercial credit; loan documentation, loan agreements, financial spreads, financial statements, etc.
•    Self-motivated individual who can work independently and also as an engaged member of a team
•    Strong oral and written communications skills

Desired Qualifications:

•    Prior experience in reviewing credit including a role in Credit Review, Audit or other Quality Review team
•    Commercial Underwriting experience
•    Risk management, process and control assessment experience
•    Intermediate to advanced SharePoint, PowerPoint, and Excel skills
 

Shift:

1st shift (United States of America)

Hours Per Week: 

40

What it’s like to be a Northbridge Senior Claims Quality Assurance Specialist

As a Senior Claims Quality Assurance Specialist, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind.  Our Senior Claims Quality Assurance Specialist play a key role in identifying and making recommendations to improve our overall Claims Customer Experience. With in-depth knowledge of multi-line claims, they conduct detailed file reviews and contribute to the compilation of quarterly Claims Quality Audits providing Regional Claims Operational Leaders with actionable and targeted recommendations for improvement.

Using multiple Training Needs Analysis inputs and in consultation with the Director of Quality Assurance and Claims Excellence, they identify areas requiring educational solutions and contribute to the design, development, and delivery of educational materials in virtual and traditional classroom environments.

As required, they also participate in and contribute to Ad Hoc Audit requests, special projects, and vendor management.

We want your talent

If you are great at:

• Thinking strategically, evaluating problems, and developing solutions

• Creating focused technical and soft skill Claim educational solutions

• Presenting in a corporate environment with large, diverse audiences

• Managing projects to completion under tight timelines

• MS Office Tools, Excel, PowerPoint, and system-based audit tools

• Working with minimal supervision, with the ability to accept direction

• Being flexible and willing to travel if required

You have:

• Post-Secondary Education in an Insurance focused program or related program

• Completed or working towards the CIP designation

• Bilingualism in English and French is required

• Minimum 10 years of multi-line claims and/or claims auditing experience with a specialization in Accident Benefits

• Prior Adult Learning experience, including all phases of the Learning Cycle

• Prior Claims Management experience is an asset

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.

• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!

• We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

#LI-PS #LI-Hybrid

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

Looking for work that doesn't mean losing you weekends? We have flexible Monday to Friday shifts available for experienced Support Workers!

You'll be working within an Autism Day care centre located in the heart of Worksop!

You will be working with the existing team to recognise and respond to the needs of the individual, enabling people with autism to live their lives with dignity, choice, and independence.

In this role, you will be caring for service users with moderate and severe autism, helping them with their everyday needs. This position promises to be rewarding, with no two days the same.

Responsibilities include:
• Attending to personalised care plans
• Completing daily activities with residents
• Filling out relevant paperwork
• Household/domestic duties


If you’re looking to make a difference to the lives of others - get in touch!


A minimum of 6 months previous paid UK experience is required for this role.

An in date enhanced DBS (dated within 12 months) is also necessary, however if you do not have this, QS are able to help.

this is a bank position with shifts available when the service needs

Shifts available Mon- Friday 1000-1500

£11.00 per hour with 28 paid holidays per year pro rata

This role is responsible for leading the Claims Quality Assurance team and providing quality assurance in relation to claim assessment in line with the TAL claims quality framework and risk management principles. A key focus of this role is to promote a culture of risk management and continuous improvement by providing risk based detective controls and insights relating to claim assessment. You may be required to lead the delivery of small to medium scale projects or well-defined tasks on major projects to enable QA remediation or continuous improvement initiatives.

Job Description:

Zur Unterstützung der Quality Assurance, sucht Airbus Operations eine(n)

Praktikant im Bereich Quality Assurance (d/m/w)

Du bist auf der Suche nach einem freiwilligen Praktikum? Dann bewirb dich jetzt! Wir freuen uns, wenn du uns in der Quality Assurance als Praktikant (d/m/w) unterstützt!

• Standort: Hamburg

• Start: Ab sofort

• Dauer: 3-6 Monate

Dein Standort

Du arbeitest in der größten Produktionsstätte für zivile Flugzeuge in Hamburg. Durch die Lage am südlichen Elbufer besteht die Möglichkeit, mit der Fähre zu pendeln. Erlebe in deiner Freizeit das besondere Flair Hamburgs, wo pulsierende Weltstadtkultur auf nautisches Erbe trifft.

Deine Vorteile

• Work-Life-Balance bei einer 35-Stunden-Woche (Gleitzeit).

• Eine Abschlussarbeit ist im Anschluss nach Rücksprache mit dem Fachbereich möglich.

• Internationales Umfeld mit der Möglichkeit, Kontakte in die ganze Welt zu knüpfen.

• Arbeit mit modernen/abwechslungsreichen Technologien.

• Wir bei Airbus sehen dich als vollwertiges Teammitglied und du bist nicht zum Kaffee kochen eingestellt worden, sondern stehst im engen Austausch mit den Schnittstellen und bist Teil unserer wöchentlichen Teamrunden.

• Möglichkeit zur Teilnahme an der Generation Airbus Community zur Erweiterung des eigenen Netzwerks.

 

 Deine Aufgaben und Verantwortlichkeiten

• Digitalisierung von Prüfkonzepten

• Optimierung von Prüfabläufen

• Unterstützung von laufenden Verbesserung Initiativen

 

Erforderliche Kenntnisse und Qualifikationen

• Eingeschriebener Vollzeitstudent im Bereich Ingenieurwesen (Wirtschaftsingenieur), BWL oder einer vergleichbaren Studienrichtung.
• Erste praktische Erfahrungen im Bereich Google Suite sind wünschenswert.
• Verhandlungssichere Deutsch- und Englischkenntnisse.

 

 

Bitte lade folgende Unterlagen hoch: Anschreiben, Lebenslauf, relevante Zeugnisse, Immatrikulationsbescheinigung.

 

Keine 100%iges Match? Kein Grund zur Sorge! Airbus unterstützt deine persönliche Entwicklung.

 

Bring deine Karriere auf ein neues Level und bewirb dich jetzt online!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Operations GmbH

Employment Type:

Internship

-------

Experience Level:

Student

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Job Description:

Zur Unterstützung der Quality Assurance, sucht Airbus Operations eine(n)

Abschlussarbeit im Bereich Quality Assurance (d/m/w)

Du bist auf der Suche nach einer Abschlussarbeit im Bereich Quality Assurance? Dann bewirb dich jetzt! Wir freuen uns, wenn du uns in der Quality Assurance als Praktikant (d/m/w) unterstützt!

• Standort: Hamburg

• Start: Ab sofort

• Dauer: 3-6 Monate

Dein Standort

Du arbeitest in der größten Produktionsstätte für zivile Flugzeuge in Hamburg. Durch die Lage am südlichen Elbufer besteht die Möglichkeit, mit der Fähre zu pendeln. Erlebe in deiner Freizeit das besondere Flair Hamburgs, wo pulsierende Weltstadtkultur auf nautisches Erbe trifft.

Deine Vorteile

• Work-Life-Balance bei einer 35-Stunden-Woche (Gleitzeit).

• Internationales Umfeld mit der Möglichkeit, Kontakte in die ganze Welt zu knüpfen.

• Arbeit mit modernen/abwechslungsreichen Technologien.

• Wir bei Airbus sehen dich als vollwertiges Teammitglied und du bist nicht zum Kaffee kochen eingestellt worden, sondern stehst im engen Austausch mit den Schnittstellen und bist Teil unserer wöchentlichen Teamrunden.

• Möglichkeit zur Teilnahme an der Generation Airbus Community zur Erweiterung des eigenen Netzwerks.

 Deine Aufgaben und Verantwortlichkeiten

• Digitalisierung von bestehenden Konzepten

• Optimierung von Prozessabläufen

• Unterstützung von laufenden Verbesserung Initiativen

• An weiteren Themenfeldern zu Abschlussarbeiten sind wir stets interessiert

Erforderliche Kenntnisse und Qualifikationen

• Eingeschriebener Vollzeitstudent im Bereich Ingenieurwesen (Wirtschaftsingenieur), BWL oder einer vergleichbaren Studienrichtung.
• Erste praktische Erfahrungen im Bereich Google Suite sind wünschenswert.
• Verhandlungssichere Deutsch- und Englischkenntnisse.

Bitte lade folgende Unterlagen hoch: Anschreiben, Lebenslauf, relevante Zeugnisse, Immatrikulationsbescheinigung.

Keine 100%iges Match? Kein Grund zur Sorge! Airbus unterstützt deine persönliche Entwicklung.

Bring deine Karriere auf ein neues Level und bewirb dich jetzt online!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Operations GmbH

Employment Type:

Final-year Thesis

-------

Experience Level:

Student

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

The End-to-End lead for Risk Mgt Report – Scoping, Data Acquisition, Sampling and Profiling will be responsible for the end-to-end transaction testing process for prioritized reports, including planning, scoping, sampling, test execution and observation validation.  This lead will work closely with Risk and Management Report use case owners, Functional Chief Data Officers (FCDOs) and Global Functions Technology (GFT) to adopt, execute transaction testing cycles and ensure adherence to the Transaction Testing Operating Model.

Success for this lead is to effectively and efficiently plan and lead testing cycles aligned to the Transaction Testing Multi Year Plan and Operating Model, testing data reported to regulators match their original source values, and conform to reporting requirements to identify areas which may require stronger data quality controls or compensating measures.

Key Responsibilities:

• Report transaction testing reviews for a book of work
• Sr analysts supporting transaction testing reviews including prioritizing work, providing guidance throughout cycles, developing analysts’ testing skill set, report and product knowledge through training on cycle scope. 
• Partner with GFT, Business Technology, Report Owners, FCDOs and external consultants in leading transaction testing cycles aligned the Transaction Testing Operating Model.
• Identify issues and exceptions, produce executive quality reports, analysis and insights, coordinate handoffs and communicate updates and results effectively to manager and stakeholders
• Support Root Cause Analysis in collaboration with GFT, Data Providers, Report Owners, FDCOs
• Ensure adherence to relevant policies, standards and operating procedures pertaining to Transaction Testing E2E Process

Responsibilities:

• Contributes to the Data Governance, Data Services and Data Quality initiatives across the organization.
• Participates in efforts to ensure Risk and Finance comply with the Citigroup Data Management Policy
• Assists in centrally acquiring all data related to Risk and Finance management and regulatory reporting processes while ensuring data quality, completeness and consistency across the organization.
• Helps prepare and review monthly financial summaries and monthly business reviews for senior management that clearly communicate the financial performance of the business
• Designs, implement, and monitors key performance indicators and metrics
• Drives process improvement opportunities that enhance the efficiency of the financial reporting cycle while also increasing the informative value of the content provided to senior management
• Leverages technical expertise to execute quantitative analyses that translates into actionable insights for management
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Project Management experience
• 5-8 years relevant experience
• Strong quantitative/analytical skills
• Proficient in Microsoft Excel and Microsoft Power Point
• Clear and concise communication and relational skills
• Ability to manage multiple projects and deadlines
• Strong project management skills

Education:

• Bachelors degree

Additional Responsibilities may include:

• Support process transformation, Consent order initiative and automation opportunities.
• Support the standardization of Citi’s Transaction Testing Operating Model, Cycle Execution and Work Papers
• Support Internal Audit, ICRM, ORM and Regulatory testing Reviews for Risk Mgt and/or other Regulatory reports.
• Updating KPIs, metrics, and other presentations, identifying enhancement opportunities and implementing, and supporting manager in the messaging of results/value add to senior management
• Facilitating ad hoc, special requests and project management

The ideal candidate will have the following education, knowledge and experience:

• Bachelors / University Degree in Finance, Accounting or related field
• Three tiers of primary subject matter knowledge required:
  • CCAR or Regulatory experience with key regulatory reports for banking organizations (e.g., FR Y-14, FR Y-9C, Call Reports, FFIEC 009, etc.)
  • Knowledge of Bank Products
  • US GAAP Knowledge
• Quality Assurance transaction testing experience required
• 7+ years of experience in Quality Assurance and / or Regulatory Reporting in financial services including proven experience in complex operational environments
• Ability to collaborate, coordinate and execute with the broader teams, business partners, Report Owners, Data Providers, technology and global functions to drive successful execution of testing cycles
• Well-developed organizational, analytical and problem-solving skills, aligned with excellent attention to detail and time management
• Strong ability to communicate ( oral and written) clearly to both technical experts, non-technical business leaders in order to facilitate cycle discussions with stakeholders and to clearly articulate findings, defend point of view amongst various groups
• Experience in working in a unit requiring coordination across multiple regions and business segments to deliver in a global organization
• Adaptable, flexible, Agile and able to respond to changes in priorities.
• Continuous improvement mind-set
• Possess strong team building, planning and project management skills
• Must be a proactive and goal-oriented strategic thinker, with ability to identify creative solutions.
• Proficiency in Microsoft Office, working with big data and proven ability to learn and utilize new tools and systems

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required

-------------------------------------------------

Job Family Group:

Finance

-------------------------------------------------

Job Family:

Management Reporting

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Tampa Florida United States

------------------------------------------------------

Primary Location Salary Range:

$79,120.00 - $118,680.00

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Institutional Credit Management (ICM) is an in-business and first Line of Defense (1LoD) function within Citi dedicated to end-to-end wholesale credit risk (WCR) management. ICM covers numerous products, regions and lines of businesses (LoBs) – all while providing the controls and support necessary to help reduce Citi’s risks.

The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. Management uses the results of the quality assurance reviews (QARs) to assess the quality of the group's policies, procedures, programs and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, assess training needs and remediate process deficiencies.

The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) to management of the respective lines of business, Wholesale Credit Risk (WCR), to partner stakeholders and to regulators.

This role reports to the ICM In-Business Quality Assurance – Problem Credit Management.

Key responsibilities include:

• As a Quality Assurance Lead within Wholesale Credit Risk (WLCR) covering activities relating to Institutional Risk Analysis, Corporate Banking, Services and Portfolio Management, you will lead periodic reviews for across all ICM verticals and serve as the primary point of contact for such reviews
• Set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function in accordance with the coverage universe
• Provide effective credible challenge to relevant Heads regarding standards and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
• Ensure credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s procedures and policies established within the risk governance framework and the wholesale credit risk framework
• Accountable for leading the Quality Assurance team which is responsible for execution of the following:
  • Consistent and objective assessments during QARs
  • Conduct subsequent follow-ups on corrective actions that were raised during QARs           
• Take accountability for the execution of the QA Program and Framework requirements, including end-to-end delivery of QAR testing and the escalation of any concerns
• Verify that established standards and processes are followed and consistently applied under the relevant business segments
• Support stakeholders with implementation of effective remedial activities
• Lead ongoing engagement amongst In-Business QA Teams, proactively seeking opportunities to identify thematical control weakness in the WCR Control Environment
• Serves as a trusted partner and advisor on WCR risks and controls, policy and procedure requirements across WCR activities
• Collaborate with stakeholders in identifying actions to address root causes for concerns and exceptions
• Lead monitoring activities and drives business accountability for the timely closure of concerns
• Ensure controls are operating in compliance with prescribed policies and procedures
• Minimize unnecessary costs to the firm by focusing on driving risk focused outcomes
• Update and create QAR templates
• Assist in other QARs across WCR In-Business QA as required
• Interact with the respective senior management across ICM, to ensure that quality assurance protocols are adequate for all portfolios
• Lead business engagement with key stakeholders across WCR activities
• Take ownership and accountability of the respective portfolios
• Take accountability for identifying risks that arise from teams’ activities, and assess, escalate and actively engage in the management of such risks
• Escalate issues pertaining to people, processes and products and resolves them in a timely fashion
• Provide oversight and guidance over the assessment of complex issues, structures potential solutions and drive effective resolution with stakeholders.
• Assist in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
• Stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
• Act as a change agent coaching staff in areas with noted deficiencies and sharing best practices
• Ensure ongoing and timely feedback and coaching of ICM In-Business Quality Assurance staff to sustain a strong risk and control culture / effective risk mindset
• Provide coaching and knowledge transfer through training and sharing of best practices
• Take accountability for timely delivery of ad hoc requests from ICM management, Practices team, Internal Audit and regulator etc
• Take accountability and oversees team-wide initiatives on process improvements and best practices to ensure an efficient implementation of In-Business QA operating model
• Lead discussions with business and QA management to adopt and export QA best practices across the firm, widening the scope of QA, creating confidence and developing strong and fruitful department relationship
• Attract, develop and retain top quality assurance staff
• Support Head of WLCR IBQA on internal projects and initiatives
• Support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives

Skills/Competencies

• Quality assurance experience, including 12-16 years in wholesale banking credit operations, internal audit, credit risk, loan review or quality assurance review function at an investment or large commercial bank
• Deep knowledge of Wholesale Credit and organizational awareness, portfolios, and processes
• Thorough understanding of policies and procedures with the ability to execute change seamlessly
• Exceptional knowledge and experience in designing and implementing robust Quality Assurance framework, from initial assessment of concerns and monitoring strategy, execution of scripts and procedures, reporting to senior management of observed findings, and continuous improvement, working closely with the Head of WLCR IBQA and Global Head of WCR IBQA
• Strong grasp of capital markets and wholesale lending credit risk processes, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-business makers and checkers for ongoing improvement, problem detection, and sustainable remediation
• Significant experience in preparing and delivering presentations
• Outstanding awareness and adherence to the control environment including Quality Assurance
• Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi
• Recognized as a skillful manager with a track record of building high performing teams
• Proven culture carrier
• Powerful interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
• Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
• Highly effective written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
• BA/BSc or higher degree in Business (MBA), or any other related subject

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Mandatory:

- at least 3 years experience

- Set Up of Manual Guide (Guide for production users to use the guide for testing in production environment)

- SOP (working with busniess users to draft out a deck for end users of a step by step instructions for new fucntions)

Responsibilities
· Perform User Acceptance Testing (UAT), writing test cases, reporting defects and updating results.
· Able to understand business requirements/functional requirements and translate them into test cases.
· Able to execute test scripts, raise defects in tracking system (e.g. Jira) and follow through on defect resolution.
· Able to collaborate with business and technology team to ensure effective end to end testing.
· Experience in performing UAT testing or Business Analyst is preferred.
· Strong communication skills both written and verbal.
· Strong analytical skills.
· Attention to details.
· Knowledge in at least on one of the following would be advantageous:
- Electronic Banking (e.g. internet banking)
- Channels Banking (e.g. File transfer service, SWIFTnet)
- Payments (e.g. Domestic Wire, Cross Border Wire, G3 Bulk Payment, G3 FAST)
- Liquidity (e.g. Sweeping and Pooling)
- Statements (e.g. MT940, Camt)
- APIs
· Knowledge or have experience on Test Cases Automation will be an added advantage
· Certified Tosca Test Design Specialist or Automation Specialist will be an added advantage
· Experience in writing testing SOP or setup/manual guide.
· Experience in System Testing

Institutional Credit Management (ICM) is an in-business and first Line of Defense (1LoD) function within Citi dedicated to end-to-end wholesale credit risk (WCR) management. ICM covers numerous products, regions and lines of businesses (LoBs) – all while providing the controls and support necessary to help reduce Citi’s risks

The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. Management uses the results of the quality assurance reviews (QARs) to assess the quality of the group's policies, procedures, programs and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, assess training needs and remediate process deficiencies.

The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) to management of the respective lines of business, Wholesale Credit Risk (WCR), to partner stakeholders and to regulators.

This role reports to the ICM In-Business Quality Assurance – Problem Credit Management

Key responsibilities include:

• As a Quality Assurance Senior Officer for within Wholesale Credit Risk (WLCR) covering activities relating to Institutional Risk Analysis, Corporate Banking, Services and Portfolio Management, you will execute periodic reviews across all ICM verticals
• Support the team’s execution of complex clients/transactions, actively supporting QA Function Heads and QA leads on all QAR related activities
• Ensure credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank’s procedures and policies established within the risk governance framework and the wholesale credit risk framework
• Accountable for supporting the Quality Assurance team which is responsible for execution of the following:
  • Consistent and objective assessments during QARs
  • Conducts Subsequent follow-ups on corrective actions that were raised during QARs           
• Take accountability for the supporting the management for execution of the QA Program and Framework requirements, including end-to-end delivery of QAR testing and the escalation of any concerns
• Verify that established standards and processes are followed and consistently applied under the relevant business segments
• Support stakeholders with implementation of effective remedial activities
• Assist in ongoing engagement amongst In-Business QA Teams, proactively seeking opportunities to identify thematic control weakness in the WCR Control Environment
• Assist in other QARs across WCR In-Business QA as required
• Work with stakeholders in identifying actions to address root causes for concerns and exceptions
• Assist in monitoring activities and drives business accountability for the timely closure of concerns
• Ensure controls are operating in compliance with prescribed policies and procedures
• Serve as an advisor on WCR risks and controls, policy and procedure requirements across WCR activities
• Assist the Business in identifying actions to address root causes for exceptions
• Coordinate the monitoring and timely execution of concerns closure activities
• Update and create QAR templates
• Interact with the respective senior management across ICM, to ensure that quality assurance protocols are adequate for all portfolios
• Support business engagement with key stakeholders across WCR activities
• Take accountability for identifying risks that arise from teams’ activities, and assess, escalate and actively engage in the management of such risks
• Escalate issues pertaining to people, processes and products and resolves them in a timely fashion
• Assist in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
• Ensure ongoing and timely feedback and coaching of ICM In-Business Quality Assurance staff to sustain a strong risk and control culture / effective risk mindset
• Provide coaching and knowledge transfer through training and sharing of best practices
• Take accountability and oversees team-wide initiatives on process improvements and best practices to ensure an efficient implementation of In-Business QA operating model
• Support Head of WLCR IBQA and QA leads on internal projects and initiatives
• Support WCR IBQA Voice of the Employee (VOE) as well as diversity and inclusion initiatives

Skills/Competencies:

• Quality assurance experience, including 8-10 years in wholesale banking credit operations, internal audit, credit risk, loan review or quality assurance review function at an investment or large commercial bank
• Knowledge of Wholesale Credit and organizational awareness, portfolios, and processes
• Understanding of policies and procedures with the ability to execute change seamlessly
• Knowledge and experience in designing and implementing Quality Assurance framework, from initial assessment of concerns and monitoring strategy, execution of scripts and procedures
• Experience in preparing and delivering presentations
• Awareness and adherence to the control environment including Quality Assurance
• Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi
• Proven culture carrier
• Powerful interpersonal skills, with the ability to build relationships and exert influence with and without direct authority
• Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively with little to no supervision
• Effective written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
• BA/BSc or higher degree in Business (MBA), or any other related subject

-------------------------------------------------

Job Family Group:

Risk Management

-------------------------------------------------

Job Family:

Business Risk & Control

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting