Total 11 Quality Assurance.html job vacancies in Human Resources category in The United States of America

Job Title

Internship: HR Patient Safety & Quality

Job Description

Job title: Internship: HR Intern Patient Safety & Quality

Starting Date: March, April, 2024

Duration: 6 months (with possibility to extend)

Location: Amsterdam

Contract: 32/40h per week
 

As an HR intern in Patient Safety & Quality, you will be a part of several HR projects, focused on implementation/ change initiatives. The initiatives are in the core of HR and are connected strongly to the global People Strategy. This is the ideal position to get deep understanding of HR and get practical experience within a multinational environment.

Your role:

• You will support and/ or lead several HR projects (e.g. data analytics/ reporting/ renewing of job profile updates/ talent review);

• Planning, coordinating and tracking small (sub)projects, which are mainly HR focused;

• Responsible for implementation and realization according to the project plan (specification, quality, time, communication, information) and organization;

• Report on the progress of the project(s) with an agreed frequency on quality, status, and time to HR Project Managers, HR business partners, functional management and to the project members;  

• Ensure that there is an effective transfer and archiving of the project results and the associated knowledge;

• Being able to effectively prioritize and execute tasks in a pressurized environment and work proactively to ensure project milestones are met

You are the right fit if:

• Master/bachelor’s degree, such as Human Resources, Engineering, Supply Chain, Economics, Strategy; who aspire to a career within HR

• Strong organizational skills, attention to detail

• Excel/ Data analytics experience

• Stakeholder Management/Communication skills

• Proactive learner and motivated to deliver

• Good written and verbal communication skills; fluency in English

• Experience in Project Management and HR is a nice to have

• Previous internship experience within a multinational environment is a nice to have  

In return, we offer you

• Monthly full-time allowance between €500 - €700 gross, depending on educational level and if you would need to relocate to The Netherlands. If you will perform a part-time internship you will receive the allowance pro-rata.

• Housing compensation, in case of relocating to the vicinity of the office, €300,- net if location is in the vicinity of Amsterdam, €255,- net for all other Philips locations. You need to provide a rental contract of the land lord, and your normal home-work travel distance need to be more than 50 km or travel time (one way trip) need to be more than 1.5 hours.

• Travel compensation, if you are not eligible for a free public transport card; you will receive max. €145,- net

• Paid holidays per internship term.

• The opportunity to buy Philips equipment at our Philips shop

IMPORTANT:

• Part of our selection procedure is a HireVue online interview recording. We are not able to share the outcome of this HireVue interview but will use this as extra selection criteria.

• In order to be considered, you have to be registered as a student during the entire internship period. Formal documentation will be requested. Students from outside the EU enrolled at a Dutch university need to fill in a NUFFIC agreement – which needs to be signed by the student and the university.

• Please note that the contents of our regular internship assignments are not suitable for professionals (and/or MBA students) with professional work experience.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

#LI-EU

Deine Rolle

Wenn du die HR Services in Deutschland weiterentwickeln willst und guter Service und hohe Qualität für dich das A&O sind, dann suchen wir dich als HR Quality & Processes Manager im HR Business Services Team Deutschland.

• Als HR Quality & Processes Manager spielst du eine zentrale Rolle bei der Sicherstellung der Effektivität und Effizienz unserer HR Services und sorgst dafür, das unsere Prozesse hohen Qualitätsstandards entsprechen.

• Du arbeitest mit unseren operativen HR Services Teams an der ständigen Weiterentwicklung und Verbesserung der Employee Experience. Dabei agierst du als Prozessverantwortlicher für länderspezifische HR-Prozesse und leistest einen aktiven Beitrag bei der Entwicklung und Umsetzung von HR-Strategien, -Verfahren und Best Practices für die HR-Abläufe auf der Basis globaler Standards.

• Gemeinsam mit den HR Services Teams stellst du sicher, dass globale HR Standards und Qualitätsvorgaben berücksichtigt werden und arbeitest gemeinsam mit den Teams an der kontinuierlichen Verbesserung, Digitalisierung und Standardisierung unserer Services und Dienstleistungen.

• Du wirkst an der HR-Roadmap mit und stellst sicher, dass die lokalen Bedürfnisse in den globalen Prozessstandards und -guidelines berücksichtigt werden.

• Als Botschafter guter Servicequalität berätst und trainierst unsere HR Services Teams.

• Als HR Quality & Processes Manager baust du effektive Beziehungen zu unseren Stakeholdern auf, um eine erfolgreiche Zusammenarbeit bei der Erbringung von HR-Dienstleistungen zu gewährleisten. Dafür arbeitest du zum Beispiel mit den HR-Führungskräften und HR-Projektmanagern sowie mit den globalen HR Process & Services-Verantwortlichen und dem globalen HR Operational Excellence Team zusammen.

Das bringst du mit:

• Tiefgehende Kenntnisse der HR-Prozesse, Praktiken und Technologien und ihrer potenziellen Auswirkungen sowie ein proaktiver, flexibler Ansatz beim Umgang mit Veränderungen.

• Ausgezeichnete mündliche und schriftliche Kommunikations- und Verhandlungsfähigkeiten, einschließlich der Fähigkeit, komplexe Informationen klar und prägnant auch in englischer Sprache darzustellen.

• Du verfügst über die Fähigkeit, Einfluss zu nehmen und mit Beteiligten auf allen Ebenen zusammenzuarbeiten. Deine ausgeprägte Analyse- und Problemlösungsfähigkeiten mit Liebe zum Detail helfen dir dabei.

• Du hast einen Bachelor-Abschluss in Human Resources, Betriebswirtschaft oder in einem verwandten Bereich.

• Ein Master-Abschluss oder eine Six Sigma Green Belt-Zertifizierung sind ein zusätzliches Plus.

• Außerdem hast du mindestens 8 Jahre berufliche Erfahrung in HR Services, idealerweise mit Schwerpunkt auf kontinuierlicher Prozess- und Dienstleistungsverbesserung sowie Qualitätsmanagement innerhalb und/oder außerhalb des HR-Bereichs mit nachgewiesenen Erfolgen bei der Umsetzung von HR-Prozessen und Qualitätsinitiativen.

Your ZEISS Recruiting Team:

Galina Elsenhans

• Works with the HR Supervisor(s) to ensure performance and ability to meet HR business requirements are established and implemented.
• Performs audits on human resources Client Services functions to ensure programs are operated in accordance with merit system principles.
• Audits coding of SF-50s Personnel Action Forms for processing. Reviews HR actions for the appropriate nature of action and authority codes, remarks, and effective dates.
• Prepare audit findings, consolidate information for review reports, and interpret reporting requirements and program instructions.
• Reviews and identifies correction of erroneous personnel actions using Federal statute, IHS policy and OPM guidance to ensure HR Specialist (Recruitment and Placement) staff correct actions to erroneous personnel actions in HR Recruitment and Placement.
• Identifies technical discrepancies in HR Client Services areas identifying the need for training, interventions and strategies that improve the HR staff's accuracy with processing and coding personnel actions.
• Provides HR staff with information, guidance and interpretation related to complex HR policies that require substantial research.
• Collaborates with HR Supervisor(s) and management in determining short- and long-term initiatives and project support needs and in developing effective HR Solutions methods and strategies for proactively researching, analyzing and resolving long standing systemic issues within the HR Operations processes.
• Develops and provides consultative services and authoritative advice to HR staff; managers, supervisors, and employees regarding very broad, difficult and complex HR issues involving the HR subject matter areas.

Starting at $69,107 Per Year (GS 11-12)

The HR Specialist-QA is responsible for reviewing, auditing, and correction of erroneous personnel actions, and providing supporting Federal statute, VA policy and OPM guidance to VISN HR staff for corrective actions to erroneous personnel actions in all HR program areas: Recruitment and Placement, Pay Administration, Maintenance of e-OPF, Awards Program, Performance Management, Personnel Suitability and Security, Accountability System and Employee Relations/Labor Relations.

Major duties include but are not limited to:

• Analyzing and evaluating complex programs or issues in the QA of all HR program areas;
• Utilizing results from audits to create standardized HR processes for the entire network and provides just-in-time training to ensure the accurate processing of personnel actions and the necessary corrections to erroneous personnel actions;
• Providing VISN HR managers and VISN HR employees with information, guidance and interpretation related to complex HR policies that require substantial research;
• Identifying technical discrepancies in all HR program areas identifying the need for training, interventions and strategies that improve the VISN HR staff's accuracy with processing and coding personnel actions, performance and ability to meet HR business requirements;
• Reviewing technical data reports to assist in determining goals and recommendations to improve the technical function of the VISN HR staff, as well as continuous preparation for, and coordination of, all outside HR audits and reviews;
• Providing recommendations and takes positive action to assure establishment and maintenance of training and development programs that contribute to mission accomplishment.

Work Schedule: Monday to Friday, 8am to 4:30pm (Compressed and/or Flexible schedules may be authorized for a highly qualified candidate)
Remote: This is a remote position.
Position Description/PD#: Human Resources Specialist (Quality Assurance)/PD 99970A
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

Starting at $82,830 Per Year (GS 12)

As a Human Resources Specialist (Quality Review Specialist), GS-0201-14, your typical work assignments may include the following:

• Administers the Internal Control and Audit Program with a primary emphasis is on recruitment production and quality to include evaluation of timeliness and quality of job assessments conducted, job announcements posted and referrals issued.
• Audits timeliness of requisitions, timeliness/accuracy of event and actions coding, quality of security coordination, accuracy of requisitions and job offers made in proper priority order, etc.
• Utilizes a wide range of HR practices, laws, policies, and precedents sufficient to provide expert HR management advisory and technical services on complex and wide-impacting customer functions and work practices.
• Uses detailed analytical methods to identify, evaluate, and recommend in-depth alternatives with impact analyses to management to find appropriate HR solutions.
• Monitors and evaluates staffing production by preparing weekly production reports.
• Compiles and analyzes a variety of program, production, advisory and demographic indicators to identify adverse trends and potential trouble spots.

Starting at $132,368 Per Year (GS 14)

VA offers a comprehensive total rewards package: HR Specialist Total Rewards

This position is located at the Veterans Integrated Service Network (VISN) office, Shared Services Unit (SSU), under the direct supervision of the SSU Quality Assurance Supervisory Human Resources Specialist. The incumbent is responsible for the quality review of all consolidated network personnel actions, both current and previous personnel actions, to ensure compliance with Federal statute, Veterans Affairs (VA) policy, VA Human Resources Management Letters (HRMLs), Office of Personnel Management (OPM) guidance and other legal and regulatory requirements. The quality review includes the following HR program areas: Recruitment and Placement, Pay Administration, Maintenance of electronic Official Personnel Folder (e-OPF), Awards Program, Performance Management, Personnel Suitability and Security, Accountability System and Employee Relations/Labor Relations.

Duties:

• Responsible for reviewing, auditing, ensuring corrections of erroneous personnel actions, and providing supporting Federal statute, VA policy and OPM guidance to VISN HR staff for corrective actions to erroneous personnel actions in all HR program areas: Recruitment and Placement, Pay Administration, Maintenance of e-OPF, Awards Program, Performance Management, Personnel Suitability and Security, Accountability System and Employee Relations/Labor Relations. The incumbent is responsible for quality assurance of all HR program areas which require analyzing and evaluating complex programs or issues, interpreting existing Federal statute, Office of Human Resources Management (OHRM) program policy, VA policy, OPM guidance and other HR legal and regulatory requirements.
• Provides formal guidance, assistance, interpretation on special assignments related to all HR program areas. Uses extensive knowledge and experience with Federal and VA HR regulatory and legal requirements to audit all HR program areas. The incumbent identifies technical discrepancies in all HR program areas identifying the need for training, interventions and strategies that improve the VISN HR staff's accuracy with processing and coding personnel actions, performance and ability to meet HR business requirements.
• Accesses a variety of systems to pull reports for review and analysis of the HR Programs. These systems include, but are not limited to, HR Smart, WebHR, USA Staffing, Defense Civilian Payroll System (DCPS), Pyramid, etc.
• Reviews daily, weekly, monthly, quarterly and yearly technical data reports to assist in determining goals and recommendations to improve the technical function of the VISN HR staff, as well as continuous preparation for, and coordination of, all outside HR audits and reviews.
• Applies comprehensive knowledge of HR legal and regulatory requirements and overall HR management practices to ensure VISN-wide HR staff are processing accurate personnel actions, accurate corrective actions to erroneous personnel actions and assists VISN HR staff with technical HR training needs in all HR program areas.
• Provides expert advice related to Federal and VA HR regulatory and legal requirements and collaborates and coordinates with supervisors on corrections and internal process improvement measures.
• Utilizes results from audits to create standardized HR processes for the entire network and provides just-in-time training to ensure the accurate processing of personnel actions and the necessary corrections to erroneous personnel actions.
• Provides VISN HR managers and VISN HR employees with information, guidance and interpretation related to complex HR policies that require substantial research. Identifies trends and training needs after auditing personnel actions and other HR required processes by composing both quantitative and narrative reports from the audit findings. The incumbent compiles these periodic and/or special reports, relaying identified deficiencies or procedural short falls.
• Assists in analyzing proposed changes in operations, assesses the impact on personnel programs, and advises VISN HR manager in the most effective personnel management programs.
• Develops collaborative relationships with VHA Workforce Management and Consulting Center of Expertise staff, VISN senior executive service leadership, VISN HR leadership and all other VISN HR staff to ensure procedures are in place for HR staff to accurately process personnel actions and accurately process corrections when needed.

Work Schedule: Monday - Friday; 8am to 4:30pm
Compressed/Flexible: Available
Virtual: This is a remote position.
Position Description/PD#: Human Resources Specialist (Quality Review)/PD99970S
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Approved
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $82,830 Per Year (GS 12)

The QA Supervisory Human Resources Specialist oversees and manages the HR staff of the QA unit and serves as the HR subject matter expert (SME) for the quality review of all consolidated network personnel action audits to ensure compliance with Federal statute, Veterans Affairs (VA) policy, VA Human Resources Management Letters (HRMLs), Office of Personnel Management (OPM) guidance and other legal and regulatory requirements. Major duties include but are not limited to:

Reviewing, auditing, and correction of erroneous personnel actions, and providing supporting Federal statute, VA policy and OPM guidance to VISN HR staff for corrective actions to erroneous personnel actions in all HR program areas: Recruitment and Placement, Pay Administration, Maintenance of e-OPF, Awards Program, Performance Management, Personnel Suitability and Security, Accountability System and Employee Relations/Labor Relations;

Responsible for QA of all HR program areas which require analyzing and evaluating complex programs or issues;

Identifying technical discrepancies in all HR program areas identifying the need for training, interventions and strategies that improve the VISN HR staff's accuracy with processing and coding personnel actions, performance and ability to meet HR business requirements;

Providing recommendations and takes positive action to assure establishment and maintenance of training and development programs that contribute to mission accomplishment;

Developing the work plan, prioritizing work, and making assignments considering difficulty and complexity of work and employee capabilities. Develops performance plans and major performance objectives and provides advice and assistance on performance.

Resolves minor complaints from employees and effecting minor disciplinary measures such as warnings and reprimands and recommends action in more serious cases.

Other duties as assigned.

Work Schedule: Monday - Friday 8:00 a.m. - 4:30 p.m. Central Standard Time (Alternate schedules may be necessary to meet the needs of the organization.)
Telework: Available
Virtual: May be offered for a Highly Qualified individual.
Position Description/PD#: Supervisory Human Resources Specialist (Quality Assurance)/PD99971S
Relocation/Recruitment Incentives: Not authorized
Financial Disclosure Report: Not required

Starting at $98,496 Per Year (GS 13)

This position is responsible for the quality review of all consolidated network personnel actions, both current and previous personnel actions, to ensure compliance with Federal statute, Veterans Affairs (VA) policy, VA Human Resources Management Letters (HRMLs), Office of Personnel Management (OPM) guidance and other legal and regulatory requirements. The quality review includes the following HR program areas: Recruitment and Placement, Pay Administration, Maintenance of electronic Official Personnel Folder (e-OPF), Awards Program, Performance Management, Personnel Suitability and Security, Accountability System and Employee Relations/Labor Relations. Major duties include but are not limited to:

• Analyzing and evaluating complex programs or issues in the QA of all HR program areas.
• Utilizing results from audits to create standardized HR processes for the entire network and provides just-in-time training to ensure the accurate processing of personnel actions and the necessary corrections to erroneous personnel actions.
• Providing VISN HR managers and VISN HR employees with information, guidance and interpretation related to complex HR policies that require substantial research.
• Identifying technical discrepancies in all HR program areas identifying the need for training, interventions and strategies that improve the VISN HR staff's accuracy with processing and coding personnel actions, performance, and ability to meet HR business requirements.
• Reviewing technical data reports to assist in determining goals and recommendations to improve the technical function of the VISN HR staff, as well as continuous preparation for, and coordination of, all outside HR audits and reviews.
• Providing recommendations and takes positive action to assure establishment and maintenance of training and development programs that contribute to mission accomplishment.
• Other duties as assigned.

Work Schedule: Monday through Friday, 8:00 AM - 4:30 PM
Compressed/Flexible: Eligible
Remote: Eligible
Virtual: This is not a virtual position.
Position Description/PD#: HR Specialist (Quality Review)/PD99970A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

This announcement opens on September 6, 2023 and will close on September 11, 2023. The first 50 applications received will receive first consideration. All applications received up to 11:59p.m. EST on the date in which 50 applications is reached will receive first consideration; any received after 11:59p.m. EST on the date in which 50 applications are received will not receive consideration unless otherwise requested by management. Additional applications will be reviewed in one day increments at management request.

Starting at $82,830 Per Year (GS 12)

The HR Specialist - QA is responsible for reviewing, auditing, and correction of erroneous personnel actions, and providing supporting Federal statute, VA policy and OPM guidance to VISN HR staff for corrective actions to erroneous personnel actions in all HR program areas: Recruitment and Placement, Pay Administration, Maintenance of e-OPF, Awards Program, Performance Management, Personnel Suitability and Security, Accountability System and Employee Relations/Labor Relations. Major duties include but are not limited to:

• Analyzing and evaluating complex programs or issues in the QA of all HR program areas;
• Utilizing results from audits to create standardized HR processes for the entire network and provides just-in-time training to ensure the accurate processing of personnel actions and the necessary corrections to erroneous personnel actions;
• Providing VISN HR managers and VISN HR employees with information, guidance and interpretation related to complex HR policies that require substantial research;
• Identifying technical discrepancies in all HR program areas identifying the need for training, interventions and strategies that improve the VISN HR staff's accuracy with processing and coding personnel actions, performance and ability to meet HR business requirements;
• Reviewing technical data reports to assist in determining goals and recommendations to improve the technical function of the VISN HR staff, as well as continuous preparation for, and coordination of, all outside HR audits and reviews;
• Providing recommendations and takes positive action to assure establishment and maintenance of training and development programs that contribute to mission accomplishment;
• Other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Full Time
Compressed/Flexible: Flexible
Virtual: This is a virtual position.
Position Description/PD#: HR Specialist-Quality Review/PD99970S
Critical Skills Incentive (CSI): This occupation is currently approved for a Critical Skills Incentive (CSI) through October 7, 2023. Candidate may be eligible for a pro-rated CSI amount if onboard prior to the CSI expiration date.
Financial Disclosure Report: Not required
Physical Requirements: : The regular and recurring work of the position involves sitting at a desk, conferences, meetings, etc., and occasional visits to activity work sites. Occasional use of automobile and public conveyances may be required. No special physical exertion is required. The work area is adequately lighted, heated, and ventilated. The work environment includes everyday low risks or discomforts which require normal safety precautions typical of offices, meeting and training rooms, or commercial vehicles.

Starting at $69,107 Per Year (GS 11-12)

The HR Specialist - QA is responsible for reviewing, auditing, and correction of erroneous personnel actions, and providing supporting Federal statute, VA policy and OPM guidance to VISN HR staff for corrective actions to erroneous personnel actions in all HR program areas: Recruitment and Placement, Pay Administration, Maintenance of e-OPF, Awards Program, Performance Management, Personnel Suitability and Security, Accountability System and Employee Relations/Labor Relations. Major duties include but are not limited to:

• Provides quality assurance in all HR program areas, which require analyzing and evaluating complex programs or issues.
• Interprets existing Federal statute, Office of Human Resources Management (OHRM) program policy, VA policy, OPM guidance and other HR legal and regulatory requirements in all HR program areas.
• Utilizes results from audits to identify technical discrepancies in all HR program areas; identifying the need for training, interventions and strategies that improve the VISN HR staff accuracy with processing and coding personnel actions, performance, and ability to meet HR business requirements.
• Provides VISN HR managers and HR employees with information, guidance and interpretation related to complex HR policies that require substantial research; using extensive knowledge and experience with Federal and VA HR regulatory and legal requirements.
• Reviews technical data reports to assist in determining goals and recommendations to improve the technical function of the VISN HR staff, as well as continuous preparation for, and coordination of, all outside HR audits and reviews;
• Provides recommendations and takes positive action to assure establishment and maintenance of training and development programs that contribute to mission accomplishment.
• Develops collaborative relationships with stakeholders and HR staff to ensure procedures are in place to accurately process personnel actions and corrections when needed.

Work Schedule: Administrative Day Tour, Monday - Friday
Compressed/Flexible: At supervisory discretion
Virtual: This is a remote virtual position.
Position Description/PD#: HR Specialist (Quality)/PD99970A
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized
Financial Disclosure Report: Not required
Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.

Starting at $82,830 Per Year (GS 12)

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or result in you losing consideration for the job. The incumbent:

• Responsible for reviewing, auditing, and monitoring the correction of erroneous personnel actions.
• Work with HR supervisors to ensure performance and ability to meet HR business requirements are established and implemented.
• Identify technical discrepancies in HR client service areas for training need, interventions and strategies to improve HR functions.
• Conduct on-site and/or virtual accountability reviews.
• Provide HR staff with information, guidance and interpretation related to complex HR policies.
• Collaborate with HR supervisor and management in determining short- and long-term initiatives.
• Develop and provide consultative services and authoritative advice to HR staff, managers, and employees.

Starting at $82,830 Per Year (GS 12)