OVERVIEW
The primary responsibility of this position is to provide professional and effective administrative support to CPAS’ training arm, Learning, Development and Consultancy (LDC) and HR’s Learning and Development. Together in the HR LDC department, contribute to achieving the objectives and goals of the unit.
RESPONSIBILITIES:
Learning, Development and Consultancy (LDC) Administration
· Prepare training proposal, agreement, purchase requisition and other relevant documents needed to conduct training.
· Prepare and update the training calendar.
· To maintain an online registration system for talks, training, and workshops organised by CPAS.
· Set up and turn down the training room for all training programmes including the upkeeping.
· Co-ordinate with the Finance Department with regards to payment received for the various workshop, incoming claims, eg. Agency for Integrated Care, Voluntary Welfare Organisation Capability Fund (VCF) and others, computing tax for overseas speakers, etc.
· Update the CPAS Staff list needed as an attendance list for in-house training conducted by various Allied Health Departments and/or Programmes.
· Co-ordinate with the various departments/trainers in providing logistics support in registration, training / workshop materials, eg. notes distribution, and other matters required for training.
· Maintain the central filing system for all courses at the end of each training/workshop.
· Purchase materials / office supplies / printing brochures & training materials, certificates, sourcing for caterers / refreshments for training according to the rules and regulations stipulated by Finance Department.
· Ensure office supplies for training are replenished regularly and maintain a monthly record of usage.
· Answer phone calls and emails enquiring about the different programmes we organise.
Learning and Development Administration
· Create, manage and maintain the internal Learning Management System
· Manage in-house and external training-related activities, such as course registrations and withdrawals, application and claim for training grants, training record database, logistical arrangements, and invoicing as well as course evaluation.
· Administer bond for scholarship and sponsorships and maintain its database
· Administer training grant, scholarship and sponsorship application and claims.
· Manage and monitor training budget.
· Coordinate the annual Learning Needs Analysis Exercise
· Assist to collate department’s submission of monthly HR newsletter.
· Lead and/or participate in training/HR related projects and initiatives.
· Support Asst HR Manager to drive and implement department work plan to deliver results.
REQUIREMENTS:
· A degree with proficiency in spoken and written English and a second language.
· At least 3 years of relevant working experience
· Highly proficient in MS Office Applications such as Words, Excel and PowerPoint
· Must be able to work and manage online systems, which the LDC uses. Training will be provided.
· Possess a positive mindset and able to overcome difficulties to achieve desired results.
· Resilient, able to manage multiple priorities at the same time and meet tight deadlines.
· Able to work independently and also a strong team member that adopts a professional and conscientious approach
· Service orientated, client-focused with a commitment to high standards.
· Some prior working experience in a Social Service Organisation or related industry is preferred.