About the business:Tech Help Direct provides expert ICT support for small, medium and large business clients. We configure, manage and integrate all l.....
About the business:
Tech Help Direct provides expert ICT support for small, medium and large business clients. We configure, manage and integrate all levels of server & networking environments, device management, cloud file sharing & mail systems, integration, and all other general end-user configurations and support.
Our team is driven and motivated to increase the productivity of our clients' systems and the efficiency of their workflows in a friendly and informative manner resulting in minimal interruptions to our end-users information technology. We are based in South-East Queensland, servicing the majority of our clients between Brisbane, the Gold Coast, and Northern New South Wales. Our clients are very diverse and for that reason, our team needs to adapt to any industry's objectives with uncompromising workmanship.
About the role:
Due to company growth, our specialised team is now in urgent need of an experienced full-time Systems Administrator. The successful applicant should have the desire, capabilities, and technical skills to work in a demanding role and maintain professional and friendly relationships with our clients and support their IT problems in a timely and effective manner.
Our focus industries include manufacturing, professional services, medical, creative agencies, education, marketing departments, and general business operation.
Benefits and perks:
Join a motivated, fun, professional, and leading tech company where you are not a number. You'll become part of our family, where we want you to excel in everything you do. More importantly, we want you to come to work and love what you do. We offer many avenues of support that you can choose to focus on, where anyone who loves working with tech will find their position (backed by our support).
We provide a professional (and fun) work environment, iPhone, MacOS computer, as well as all of the tools that you need to excel in your position.
If you love tech and you're an expert in your IT field, apply now!
Skills and experience:
We are a prominent Apple Solutions Expert, so it is important to have a passion and skillset for all Apple devices (macOS, iOS, iPadOS, etc.). Windows support expertise, networking capability, and knowledge of modern cloud services (e.g. Microsoft 365) are also important.
Essential Criteria, the successful applicant must also have:
A minimum of 2 years of experience is required for the role
Apple and Windows experience
High-level network experience (VPNs, routing, LAN, WAN)
Windows server support
Networking language knowledge and experience
Skills in Microsoft 365, Google Workspace, and Dropbox Business.
Other Desirable Criteria:
Jamf Pro certifications
Microsoft certifications
Cisco certifications
Confident in server administration and networking
Apple certifications
Device management with Intune
Server virtualisation and cloud servers
Location:
The successful candidates will be based at either our Bundall, Gold Coast head office or our Hamilton, Brisbane office.
How to apply:
Please email your cover letter and resume to: careers@techhelpdirect.com.au for our consideration stating our job reference number: TECH004
Personal information provided by applicants will be used for recruitment-related purposes only and will be treated in the strictest confidence.
Only short-listed candidates will be contacted.
Applicants receiving no response may consider their application unsuccessful.
Applications close on 29th May 2024.
