Total 17 job vacancies by Software

What do IT and coffee have in common? Our PaperCutters need both to survive. Is your happy place helping others keep their tech humming? If so, we need you!

As our IT Systems Specialist within our internal IT team, you'll help ensure the smooth functioning of our day-to-day IT operations. You'll keep our engineers coding, our support team supporting and our finance team crunching numbers.

Reporting to our IT Manager, this is a full-time hybrid role, based in our Melbourne office 4 days per week and 1 day from home.

Some of the things you'll do...

• You'll provide IT support to PaperCutters across our different regions, in person and remotely.

• Support the rollout of new technologies and enhance existing systems, ensuring a focus on both user experience and security.

• Ensure we are adhering to our ISO27001 compliance requirements by following internal processes.

• Manage relationships with external suppliers to ensure end-user hardware purchases are cost-effective and suitable for PaperCutters needs.

A little about you...

• You have detailed knowledge of general IT, such as systems administration and databases.

• You have experience working across multiple operating systems, such as Windows Desktop and Server, macOS and a variety of Linux distributions.

• You love engaging with people and using your technical skills to empower team members to do what they do best.

• You have experience with both on-premise and cloud-based environments.

Are you an accounting professional looking for a new role? PaperCut Software is looking for an Assistant Accountant to join our finance team. This role would suit a first mover in to commerce, an accountant looking to return to work in a flexible role, or an accounting graduate with professional work experience.

Reporting to the Finance Manager, this is a full-time hybrid role based in our Camberwell office 2-3 days per week.

Some of the things you'll do

• Manage the Accounts Payable and Collection Receipts including data integrity across the Financial Systems.
• Assist with the end of month accounting, and the annual budgeting and forecasting processes.
• Prepare and collate the monthly reconciliations of allocated balance sheet accounts for review and approval.
• Be the Subject Matter Expert of our new automation platform SutiSoft, overseeing the transactional accounting process.
• Finalise the month end reporting for Accounts Payable and Accounts Receivable.

A little about you

• You have a solid understanding of financial accounting principles.
• You're experienced in all aspects of transactional accounting.
• You have a high level of attention to detail, and can work within a fast paced environment.
• You have experience in preparing month end reporting.
• You can work within a cross functional, global team, and have some flexibility in hours.

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About The Role

Reporting to the Chief Product and Tech Officer, you will join a dynamic team partnering with Product and Technology (P&T), Sales & Marketing (S&M), Customer Success and Finance leaders. With regular exposure to the Senior Leadership Team, you will play a leading role in championing commercial decision making, providing analysis, insight and advice to drive business performance. You will also contribute to developing, implementing and maintaining financial reporting and risk management processes.

What You'll Do

As a Senior Commercial Analyst at ROLLER, you will be an integral part of our product team, specializing in product analytics. Your primary focus will be on extracting valuable insights from product data, conducting deep dives into user behavior, and collaborating with cross-functional teams to optimize our product offerings. Key responsibilities include;

• Data Analysis: Utilize your strong analytical skills to dissect product data, identify patterns, and extract meaningful insights to guide product development decisions.
• User Behavior Analysis: Analyze user interactions, adoption rates, and customer journeys to understand how users engage with our products and identify areas for improvement.
• Feature Impact Assessment: Assess the performance and impact of new product features and enhancements, providing recommendations for optimization.
• Product Performance Metrics: Define and track key product performance metrics, such as user retention, conversion rates, and user satisfaction, to drive continuous improvement.
• Investment Analysis: Evaluate the potential return on investment (ROI) for new product initiatives, helping prioritize development efforts and resource allocation.
• Influence Strategy; Challenge the appropriateness of expenditure and improve group prioritization of key projects.
• Payments Processing Analysis: Analyze payments processing data to optimize unit economics, enhance the user payment experience and mitigate risk.
• Pricing; Assist with pricing analysis and project management.
• Competitor Analysis: Monitor competitor products, features, and market trends to help position our products competitively.
• Cross-functional Collaboration: Collaborate closely with product managers, UX/UI designers, engineers, and other stakeholders to translate data insights into actionable product improvements.
• Reporting and Visualization: Create compelling reports and visualizations to communicate findings, trends, and recommendations to both technical and non-technical teams.

About You

• Bachelor's degree in Finance / Accounting, Business Analytics, Data Science, or a related field. 
• Expert analytical / modeling skills, with ability to analyze large quantities of complex information and summarize key takeouts 
• Proven experience in product analytics or a similar role within a SaaS or tech-focused company.
• Detail oriented with ability to prioritize tasks and meet timeframes while adjusting to changing priorities
• Gets involved in discussions outside the 'numbers', active contributor to strategy
• Proficiency in data analysis tools and strong understanding of data visualization techniques and tools (e.g., Tableau, Power BI).
• Excellent communication skills to convey complex data insights effectively.
• Passion for technology and a strong desire to contribute to product success.

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate) 
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our CFO
   You will get to meet with our CFO to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

We are seeking a tax guru to lead the tax function within our Finance Team!

In this role, you will need to be hands-on and possess a proactive attitude as we expand our global presence and navigate heightened global tax regulatory complexities. You will be responsible for managing all aspects of global tax operations, compliance, process improvements, and have a passion for making the complex simple through your knowledge of taxating related risk exposure.

We are looking for someone who can provide leadership and expertise in global tax compliance for ROLLER’s scaling business.

Why Should You Apply

Join ROLLER as the Global Tax Manager, leading precision in tax balances and disclosures while navigating international regulations. Your expertise will optimize costs, ensure compliance, and mitigate risks for our global operations.

We’re seeking an experienced professional to bring strategic tax planning in-house, engaging external advisors for best practices across jurisdictions and best of all, be part of a collaborative and innovative team where your contributions are acknowledged and your skills continually honed for a fulfilling career!

What You’ll Do

Global Tax Compliance:

• Develop and implement tax strategies to ensure compliance with international tax laws and regulations across various jurisdictions
• Monitor changes in tax laws and regulations globally and assess their impact on ROLLER’s tax position

Transfer Pricing:

• Maintain transfer pricing policies tn ensure they align with business activities and comply with relevant regulations
• Work closely with cross-functional teams to ensure appropriate documentation and reporting for transfer pricing transactions

Tax Planning:

• Collaborate with internal stakeholders to identify tax planning opportunities that optimise the company’s global tax position while ensuring compliance
• Provide strategic advice on the tax implications of business decisions and initiatives
• AASB / IFRS tax effect accounting

Country Specific Tax Matters:

• Manage relationships with external tax advisors and authorities in various countries
• Oversee the preparation and filling of tax returns in multiple jurisdictions including but not limited to federal/corporations, sales/VAT/GST, fringe benefits

Other

• Collaborate with finance and other business units to ensure alignment to tax matters related to business operations
• Provide training and support to internal teams on tax-related issues
• Ensure ROLLER is audit ready, data is available/automated where possible and all necessary documentation is prepared and maintained for audit purposes (if required)
• Championing the implementation and use of technology to make tax painless!

About You

• A seasoned tax professional with expertise in AU, US, and UK corporate and international tax
• Extensive experience in company processes, controls, cadences and have developed detailed and suitable plans to assess and remediate any gaps in tax advisory and compliance processes
• Exceptional communication and stakeholder management skills, enabling effective collaboration with internal teams, external partners, and senior management
• A keen eye for detail, and a strong desire to keep learning. You enjoy upholding high standards of excellence and integrity in the services you deliver

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate) 
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our Financial Controller
   You will get to meet with our Financial Controller to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

We are seeking a highly skilled and experienced Associate Director of Digital Marketing to lead and execute comprehensive digital marketing strategies. The ideal candidate will collaborate closely with our agency partner to drive initiatives across various digital channels, focusing on SEO, SEM, display advertising, social media marketing, remarketing, email marketing, and account-based marketing. 

The successful candidate should have a minimum of 7 years of relevant experience, with a strong preference for candidates who have worked in SaaS or B2B environments, demonstrating a proven track record in customer acquisition.

What You'll Do

Collaboration and Strategy:

• Work closely with internal stakeholders and with agency partners to develop and implement effective digital marketing strategies aligned with business goals.
• Collaborate with cross-functional teams, including copy, design, and development, to ensure seamless integration of digital initiatives with overall marketing efforts.

Digital Channel Management:

• Oversee and optimize SEO, SEM, display advertising, social media marketing, remarketing, email marketing, and account-based marketing campaigns.
• Drive continuous improvement through A/B testing, data analysis, and staying abreast of industry trends.
• Experience in Google AdWords, Hootsuite, and Rollworks preferred.

Lead Generation and Customer Acquisition:

• Focus on developing and executing campaigns that drive high-quality leads and contribute to customer acquisition goals.
• Leverage both CMS and CRM platforms to enhance lead nurturing processes and customer engagement. Hubspot CMS and Salesforce CRM experience preferred.

Budget Management:

• Develop and manage digital marketing budgets, ensuring efficient allocation of resources to achieve maximum ROI.
• Monitor and report on key performance indicators (KPIs) to track campaign success and adjust strategies accordingly. The successful candidate should have experience in Salesforce reporting and Google Analytics.

Cross-Functional Creative Collaboration:

• Work closely with copy, design, development, and product marketing teams on content creation, design projects, and website development to ensure cohesive and impactful digital experiences that drive online conversions.

Agency Partnership:

• Nurture a collaborative relationship with the agency partner, providing clear communication and direction.
• Evaluate agency performance against established benchmarks and KPIs.
  
  

About You

If you are a results-oriented digital marketing professional passionate about driving customer acquisition in a dynamic environment, we invite you to apply for this exciting opportunity.

Join our team and play a key role in shaping the digital marketing landscape for ROLLER!

• Minimum 7 years of digital marketing experience, preferably in SaaS or B2B settings
• Proven track record in lead generation and customer acquisition
• Strong CMS and CRM experience, demonstrating the ability to leverage these platforms for effective marketing
• Keen attention to detail with a data-driven and analytical mindset
• Experience managing budgets, setting targets, and achieving measurable results
• Previous experience working closely with agency partners is essential
• Bachelor’s degree in Marketing, Business or a related field
• Certifications in relevant digital marketing platforms and strategies are a plus

Perks

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate) 
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!
  
  

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our VP of Demand Generation
   You will get to meet with our VP of Demand Generation to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

The SRE Engineer’s at ROLLER Networks is expected to manage Infrastructure and Operations by configuring, deploying, maintaining and monitoring hardware (virtual) and software that supports ROLLER's business goals, and where needed, offer assistance to the local office as directed by the line manager.

SRE Engineer’s at ROLLER need to demonstrate good leadership and communication skills, be able to problem solve, be self-motivated and be able to contribute to collaborative software projects by architecting system designs and deployment processes. In order to overcome the challenges that ROLLER has as a business, SRE Engineer’s should be able to quickly learn and utilise new technologies and be a source of thought leadership and ideas on how emerging technologies can help ROLLER's business.  

What You’ll Do

• Build, maintain, document, configure, support and monitor production, deployment (Ci/CD) and pre-production environments. 
• Implement and maintain security best practices to adhere to strict compliance requirements with ISO 27001, PCI DSS and GDPR. 
• Develop well-prepared, accurate system and network design documentation
• Implement policies and procedures to weave security through the software development lifecycle
• Technical analysis of alerts and data from security products including (but not limited to) SIEMs, Intrusion detection and prevention systems, endpoint security solutions, web application firewalls and network security devices, and vulnerability scanning and management systems 
• Vulnerability analysis including triaging vulnerabilities and advising on associated remediation activities.
• Provide emergency support for Critical issues that arise affecting the running of the systems and networks
• Perform assessments of existing network elements and implement design updates as required
• Refining and recommending improvements to infrastructure for the Continuous Integration environment
• Proactively manage deadlines, meetings and communication streams
• Maintain cutting edge relevance in the SRE space (e.g. Cloud-based infrastructure, development best practices, and digital technology) by, for example, attending events, hack-a-thons, reading books, following blogs.
• Maintain ROLLER’s technical accreditation by studying, sitting, and passing relevant certification exams
• Maintaining certification especially AWS Solution Architect

About You

We are on the lookout for someone who’s genuinely excited about technology and has some solid leadership skills in their toolkit. If you’re all about logical thinking, analysis, and can talk the talk with developers, designers - we want to hear from you!

Good communication is key and we appreciate folks who take the initiative, work well in a team, and aren't scared of juggling different tasks. If this sounds like your kind of gig, hit us up!

• A Bachelor’s degree in Computer Science / IT Systems or equivalent qualification (or studying towards)
• At least 3+ years of experience in a similar role
• Certifications related to Public Cloud providers especially AWS
• Building and maintaining CICD platforms 
• Experience working on a globally scalable SaaS platform
• Experience providing 24/7 support duties as a subject matter expert
• Strong problem-solving skills
• Must be able to multitask and prioritise your workload, in an agile working environment
• Excellent verbal and written communication skills and ability to liaise with stakeholders
• High attention to detail
• Ability to work autonomously and as part of a team

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate) 
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our Chief Information Officer
   You will get to meet with our Chief Information Officer to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

Deliver feel good CX to customers
When was the last time you had an incredible customer experience? The kind that makes you want to tell anyone who’ll listen as you jump up and down with excitement and passion.

As a Customer Support Analyst, you'll be on the front lines of delivering great experiences. Helping to ensure our customers feel good about using our Business Planning and Analytics software. With a global retention rate of 97%, we aim to impress customers with an experience so good they become raving fans of Phocas and our team. And is there anything better than knowing your work has brought joy to a customer’s life?

Does that sound like the kind of role you could see yourself enjoying? Are you looking for a company who will encourage you to learn and grow?

Our software is MS SQL Server based, we use our own ETL software tools and various techniques to extract, stage and transform data before loading into our Analytics and FP&A products. Our help desk software is Jira Service Management (Atlassian).

What you’ll need to help customers become digitally fluent:

• Commitment to resolving issues for customers; experience dealing with support cases or requests, in a similar position
• Experience in T-SQL, ANSI SQL92 or similar
• Previous experience supporting software and /or data issues
• Strong customer focus, experienced in building strong working relationships and providing excellent customer experience
• An understanding of Accounting and ERP is ideal

What you’ll do to create a seamless experience:

• Deliver exceptional customer service and support to resolve issues relating to Phocas products
• Diagnose issues, implement corrective actions and training via Phone (Zoom), Email/Jira, and HubSpot
• Document processes and procedures and update knowledge database
• Advocate for the end user; ensure they receive top quality, timely service and support
• Learn every day and have fun!

A bit about us in the hope we’re the UX to your CX (it sounded better in our head)

We’re a business planning and analytics company that designs software for people who aren’t super techy. We’ve been hard at it for over 20 years moving from start-up to scale up. And helped thousands of companies turn complex business data into performance boosting results. Despite our global status of 300 world-class humans, we’ve held on to our start-up roots. The result is a workplace that’s fast, exciting and designed for fun.

Whether you want to get creative with problem solving, lead a project, save the planet, or spend unusual amounts of time in a reverse yogic headstand, you’ll have our full support. As long as you’re doing what makes you happy, the rest will fall into place.

Did we mention our exceptional employee benefits?! Think... private healthcare cashback, share options, 30 day work anywhere policy, public holiday swap, work life balance & wellness benefits...Sounds good, right?!

If you are driven to make an impact, have high energy and a deeply care about providing first class customer service and have a passion & genuine interest for technology then go ahead, apply today!

Create your happy place.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

#LI-EA1 #LI-Hybrid

GK Software is an acclaimed global player in cloud services for retail. Our solutions redefine and set precedents for customer experience and drive growth and sustainability for our retail clients. We are recognized and awarded for our ability to deliver technology today, that meets tomorrow’s demands. GK Software is a leading provider of holistic standard software for the retail industry. GK Software, headquartered in Schöneck, Germany, is represented at 15 locations in 9 countries worldwide. The group has established itself as a technology and innovation leader in the market through its open and platform-independent software solutions.

GK Software Australia Pty Ltd is looking for a Head of Customer Care. The position will be responsible for ensuring that the company provides the best possible service to its Australian customers.

The position is based in Dandenong.

The tasks of this role include the following:
• Identification of opportunities and follow up in ongoing service engagements (farming)
• Support GK Service Sales in identification of service opportunities in existing customer relationship
• Customer Interaction and relationship management up to C-Level in service engagements to gain an understanding of customer needs
• Customer service controlling and monitoring (progress, cost, revenue, risk, etc.)
• Ensure compliance of service topics according to the Customer SLA
• Escalation instance for customer and GK customer Care managers in case of service escalations
• Steering committee member (governance role)
• Forecasting revenue for the assigned customers, monthly/ annual planning
• Overall commercial management including renewal of contracts for existing customers (change management) GK Software-Gruppe
• Optimize and balance resource usage within the own group of CCMs and customers
• Identify optimization potential w.r.t. continuous improvement processes (provide input, support)
• General internal reporting and admin task as per GK country requirements

Skills & Experience required for the position
• At least 10 years experienced as business development manager in the IT industry
• Retail experience and retail process knowledge (POS, Backoffice, OMS/ERP - store processes)
• Knowledge of POS / OMS / ERP products
• Medium Level GK Product Skills (POS / Backoffice, OMS ...)
• Proficiency in GK-internal tools and internal processes
• MS-Office Skills (Word, Excel, PPT)
• Good general IT knowledge
• Extraordinary level of engagement, self-motivation and flexibility
• Distinct sense of ownership and accountability (program, customer)
• Hands on mentality
• Tactical- and strategic thinking skills
• Good communication skills (including C-level) and networking capabilities, presentation skills
• Good time management skills
• Analytical capabilities, methodical approach to problem-solving
• Consultative and advisory competencies (recommend, ask, etc.)
• People- and team management skills (incl. coaching, motivation), situative leadership skills
• Proficient in management of commercial contracts
• High degree of customer orientation

If this role and our organisation piques your interest, we invite you to submit an application by email to rauzinger@hwle.com.au

Dynamiq is a trusted crisis management company with global reach, providing integrated solutions to our clients’ operational resilience capability. We have built a strong reputation in the global marketplace for being agile and professional industry experts with real-world experience.
We are looking for a Resilience Advisor (Crisis) to join our high performing team. Is your personality outgoing and confident and do you have strong customer facing skills? Are you looking for the opportunity to build a career? Do you want to be out of the office and out in the field? Then this may be the role for you!
The Role:
This role undertakes a wide range of activities to support our client accounts and new business activities and will be responsible for building strong relationships with assigned clients. Over time, you will be responsible for developing and building your skills and knowledge to enable you to deliver advisory services to a broad range of international clients.

Your duties will include:
• Build strong relationships with day-to-day contacts within assigned client organisations
• Shadow senior team members to learn how to identify and develop client work requirements, scope work, and create work timeframes and budgets, etc.
• Support client uptake and utilisation of Dynamic’s crisis management software
• Support the development of client proposals
• Help coordinate and deliver client work, ensuring that:
• Work documentation is produced and accurate records are maintained
• Internal processes and procedures are implemented concerning client meetings, reporting, invoicing, and variations to work and schedules
• Account/work issues are addressed promptly and professionally
• Work is delivered on time, to budget, and achieves high levels of client satisfaction
• Support business development activities. This will necessitate some or all of the following activities:
• Preparing quotations/proposals
• Maintaining accurate sales pipeline information
• Supporting marketing initiatives and campaigns
• Attending industry/networking events

About you:
We will provide all of the necessary training for this role. However, there are some key personal characteristics and requirements that are necessary to ensure your success in this role:
• Several years’ experience for crisis and emergency management, business continuity and security disciplines required
• Valid driver’s license required
• Some experience with undertaking account growth/new business activities would be ideal
• Proficient in MS Office suite (including Word, Teams, PowerPoint etc.)
• Exceptional written, verbal communication and presentation skills are essential
• Upbeat and approachable personality
• Well organised with high attention to detail
• Able to self-manage and work autonomously
• Ability to multi-task and work to strict deadlines

Our Culture and Perks:
To help make your journey more enjoyable, we offer a range of benefits via our parent company, Jonas Software, including:
• Employee Share Purchase Plan from our parent company Constellation Software Inc.
• Flexible leave offerings, including opportunities to purchase additional leave
• EAP Support, offering mental/physical wellbeing counselling
• Remote working arrangements

Salary for this range for this role will be between $80,000 - $85,000 per annum.

Dynamiq is part of the Jonas Software Group of Companies that acquires, manages, and builds industry-specific software companies globally. With over 100+ acquired companies and 2,500+ employees globally, we have long realized that our greatest asset is our employee base.

How to apply
If this sounds like the role and environment for you, we’d love to hear from you! To apply, please submit your resume and cover letter with details of your experience and why you would like to join our team.

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

Our People & Culture team continues to grow and we are on the hunt for another People & Culture Business Partner to be a key part of a team who will roll their sleeves up to support our people. You will play a central role in designing, getting involved in delivering and implementing our global People Initiatives that drive high engagement, high performance and a great culture!

Why Should You Apply

Our People are the secret sauce to our success at ROLLER and you will find that no two days are the same. We have big goals and initiatives to tackle however we want to ensure that we support our ROLLERs and leaders to ensure we are providing the best experience possible.

You will be part of a fun P&C Team and whilst you’ll be instrumental in helping us deliver our big vision of driving high engagement, high performance & great culture, you will also have the opportunity to work across different departments and across a wide range of stakeholders, globally.

You are accustomed to working in a fast-paced environment and know how to hustle when needed. You’ll also have the opportunity to utilize your global employment law knowledge whilst applying P&C best practices.

What You’ll Do

• You know how to make it happen by building relationships across the company and collaborating effectively with all ROLLERs to help build engagement and a great culture
• Develop and implement training and coaching as needed with a strong focus on supporting and coaching our Managers/Leadership
• Create policies and procedures that drive HR automation, engagement and a positive culture
• Partner with Managers across the business to execute the P&C strategy, particularly as it relates to current and future retention, performance, succession planning and engagement
• Help create and deliver a Diversity & Inclusion strategy and then follow through on actions driving a culture where all ROLLERs feel they belong
• Stay abreast of, and ensure compliance with, HR related regulatory requirements both in Australia and globally as required
• As a P&C team we are passionate about upskilling ourselves and staying up to date with initiatives and trends within the P&C space

About You

You’ve been there, done that and have a bias for action and results. You know that building extraordinary foundations and positive relationships is the key to driving engagement and ensuring the strategic pieces of work land with positive impact. But you also bring:

• 8+ years of HR experience preferably from within the tech industry coupled with a relevant tertiary qualification
• Knowledge of best practices across the HR spectrum
• Previous experience helping managers build and develop high performing teams
• Expert knowledge of HR organisational policies, practices and generalist HR best practice
• Strong understanding of immigration & sponsorships processes
• Knowledge of current employment legislation and ‘Employer of Choice’ best practices
• You bring an enthusiasm and passion for our business and it’s people
• A flair for project management with the ability to manage and coordinate a wide range of projects & initiatives
• Ability to collaborating and influencing a wade range of stakeholders including leaders & coaches

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our Chief People Officer
   You will get to meet with our Chief People Officer to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

We are looking for an experienced Senior Copywriter to join our growing team. This role plays a fundamental role in bringing our content and marketing campaigns to life and is responsible for driving the key value proposition of our product through brand communications.

In this role, you will be responsible for developing copy, establishing tone and messages that will effectively communicate with the target audience, and fulfill the marketing objectives in line with brand guidelines across all distribution channels. The ideal candidate should thrive in a fast-paced environment and enjoy working collaboratively with various stakeholders, such as designers, product marketing, SEO, and paid media specialists. You’ll be curious, detail-orientated, and adaptable!

What You’ll Do

• Develop clear and engaging content that is consistent with the company's brand and addresses both business goals and consumer needs, including how-to articles, blogs, guides, eBooks, email campaigns, banner/display ad creative, video scripts, and social media posts aimed at educating and nurturing our customers and engaging potential customers.
• Write and/or edit any web copy in line with SEO best practices; support customer acquisition activities with content to support paid marketing campaigns
• Help create messaging and positioning content in conjunction with the product marketing team for new product releases
• Proofread and provide feedback on all written pieces before publication, ensuring it meets our content guidelines, tone of voice, and objectives
• Establish style guides that specify the writing style and tone needed to create engaging content
• Follow industry-related news and generate ideas around trending topics
• Develop a solid understanding of our target audience through online and traditional market research and use that knowledge to draft compelling pieces of work that drive prospects and customers to action
• Create, adjust, and manage our editorial calendar to ensure timely publication
• Monitor and track the performance of the content you create, including making updates to improve performance and relevance.

About You

• 6+ years of experience as a Content Strategist, Content Manager, Copywriter or similar. Bonus points if you have SaaS experience.
• A portfolio of published articles
• Experience in project management is a plus
• You love writing and producing content, you’re creative and a natural storyteller
• Sound knowledge of content management systems, keyword research tools, social media platforms, search engine optimization (SEO), and search engine marketing (SEM)
• Writing and editing skills in English a must
• The ability to work well under pressure
• You’re comfortable working independently and autonomously, you’re self-motivated, and take initiative to meet and exceed your goals.
• Outstanding organizational and time management skills
• BSc in Marketing, English, Journalism, or relevant field

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a fun and switched-on team that likes to raise the bar
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our VP of Product & Customer Marketing
   You will get to meet with our VP of Product & Customer Marketing to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Skills Assessment
   You'll get an insight into the kind of work you'll be doing at ROLLER and give us a glimpse into how you like to work and your style
4. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
5. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you’ll receive an offer to join!

Timely has come a long way since its inception in 2011. We're a booking and client management software, who want to make life better for people in the hair and beauty industry. We serve over 20,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Our software helps business owners take control of their calendar, make more money and deliver amazing experiences that keep their clients coming back.

In 2021, we were thrilled to join forces with EverCommerce, a US-based leading service commerce platform who offer a suite of integrated SaaS solutions to over 600,000 customers globally. We’ve got big goals and we’re ready to achieve them.

This is where you come in!

As an Account Executive, you’ll take Timely’s trialist and inbound enquiries from first contact through to activation. Your ultimate responsibility is gaining new leads and converting them into ongoing customers by building lasting connections and relationships with them.

This role will involve:
* Handling incoming queries and building good client relationships
* Building the sales funnel, generating opportunities via quick response, calling, emailing and other lead generation activities
* Research prospects and accounts, finding the relevant key players and creating opportunities
* Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.
* Understanding customer needs and requirements
* Present our value proposition and differentiators to prospects
* Maintaining and updating the lead generation database
* Achieving weekly/monthly targets as set out by the business
* Answering potential customers' questions and sending additional information per email.
* Keeping up with product and service information and updates.

Requirements for the role:
* You have 3+ years work experience as a Sales Account Executive or similar
* You have experience working in Hair/Beauty Salon SaaS and technology
* You understand people and business: you know the hair and beauty industry and naturally empathise with the challenges the industry faces.
* You're target-oriented, and have a healthy balance of competitiveness with and support for your teammates.
* You live a connected digital life: technology is your thing, and you're comfortable using any web app that gets thrown at you.
* You're genuine and transparent in your interactions with people, are a good listener and actively seek out solutions.
You have experience using Salesforce as a CRM software and MS Office.

The nitty gritty:
* This role with Timely Software Pty Ltd is full time, permanent and based in Melbourne.
* The base salary band for this role is $75,000 - $95,000 AUD per annum, depending on experience, plus $20,000 AUD commission per annum.
* Applications close 13 November 2023
* Apply via https://www.seek.co.nz/job/70748108

Position Purpose

Activation Consultants integrate customer data into Phocas software and complete technical services tasks while minimizing the time to value for customers and maintaining high levels of quality

Required Work experience/Skills

Essential

• Previous experience in a technical role such as technical consultant, software engineer, solutions architect, or similar.
• Minimum 3 years practical hands-on experience or strong knowledge of relational databases, including T-SQL, MySQL, PostgreSQL, and basic knowledge of REST APIs would be an advantage
• Strong customer focus, experienced in building strong working relationships and providing excellent customer experience
• Good written and verbal communications skills

Desirable

• Experience working with Phocas’ key verticals (manufacturing, wholesale, distribution and retail)
• Experience working with Phocas or related products
• Familiar with ETL processes

For the full position description, see Confluence: PD - Technical Consultant (Activation).pdf

This is a AUS based role and open to any office location.

Application process

If you are interested, please apply with a maximum 1 page summary (max 500 words) of your interest in this role via Workable. Please attach the 1 page summary to the 'CV upload' field.

Questions

For more information about the role or the expression of interest process please contact Emily.

Timelines/Process

Closing dates for applications is COB Tuesday 17th October. You will be contacted to discuss next steps in the process.

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded individuals to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

We are seeking an experienced Payroll Manager to join our Finance Team.

In this role, you will need to be hands-on and possess a proactive attitude as we expand our global presence and navigate heightened global payroll regulatory complexities. You will be responsible for managing all aspects of global payroll operations, compliance, and process improvements, collaborating with cross-functional teams, and driving efficiency in payroll processes.

We are looking for someone who will be able to redefine the payroll function. Your enthusiasm for evolving payroll capabilities across people, processes, and systems is key.

Why Should You Apply

As Payroll Manager you will have a profound impact on ROLLERs trajectory. You'll have the chance to redefine and streamline payroll processes, ensuring they align with the Company's dynamic needs as we continue to scale globally. Your expertise will contribute to maintaining compliance, optimizing cost-efficiency, and enhancing the employee experience, all of which are instrumental in our success. Joining our team means being part of a collaborative and innovative environment, where your contributions will be recognized, and your skills continually sharpened.

What You’ll Do

• Manage the payroll operations, ensuring precision, timeliness, and compliance with relevant laws and regulations.
• Coordinate international payrolls through outsourced Third Parties.
• Administer all employee benefits, add ons, and termination payments including but not limited to Superannuation, 401K, pension, health benefits, ESOP, and so on.
• Be the go-to person for all queries relating to payroll.
• Manage all variable payments including bonuses, allowances, pay increments, incentives, commissions and so on.
• Oversee the maintenance and configuration and integration of all systems that impact payroll and any HR modules (eg expense management).
• Cultivate strong relationships with payroll service providers across multi-country and time zones.
• Identify and mitigate potential payroll-related risks, implementing controls to prevent errors, fraud, or compliance breaches.
• Provide payroll reports, metrics, and insights to internal stakeholders to support decision-making.
• Adhere to adhoc administrative tasks as required to support Business Units in the Company including but not limited to Finance and P&C.
• Maintain standardize global payroll policies, processes, and procedures.
• Collaborate with internal stakeholders to support global expansion efforts, offering payroll expertise and coordinating payroll setup in new regions.
• Safeguard payroll data confidentiality and security, adhering to data privacy regulations and protecting sensitive employee information.

About You

• A seasoned payroll professional with proven ability to manage payroll functions across multiple countries, including a deep understanding of international payroll regulations, tax laws and compliance requirements.
• Proficiency in payroll software and systems, including the capability to assess, implement, or upgrade technology as needed. (experience in Xero, BoB and NetSuite is a Bonus).
• Exceptional communication and stakeholder management skills, enabling effective collaboration with internal teams, external partners, and senior management.
• Tech savvy - proficient using G-Suite tools & Slack
• Experience advising on remuneration and benefits and the ability to provide guidance on salary sacrificing, employee benefits, salary benchmarking, and relevant market trends.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our Finance Operations Manager
   You will get to meet with our Finance Operations Manager to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you’ll receive an offer to join!

Do you enjoy the thrill of the hunt and the payoff of uncapped commission?
Are you looking for an exciting technology start up feel, with the safety of a globally backed company?

If you are nodding, then read on!

Work for a Culture that values its Employees.

We are looking for target driven, self-motivated with a professional mindset and has a passion for selling to join our rapid expanding Sales Team as Sales Consultant!

Reporting to the Sales Manager, your role is responsible for identifying and qualifying new prospects who have a need for LEAP’s services, building and nurturing relationships with prospects. The ideal candidate should be ambitious towards their goals, a hunter that loves to win and hit targets, and have a genuine interest in sales with an appetite to carve out a sales career.

WHO ARE WE?

LEAP is the global leader in the development of integrated productivity solutions for law firms with offices in Australia, New Zealand, United States, Canada, United Kingdom, and the Republic of Ireland. We employ more than 800 people globally with more than 61,000 practitioners using our solution globally, enjoy all the benefits of a state-of-the-art legal practice management. As the world continues to adapt and grow, our cloud based legal solution is proving its value by helping law firms to work remotely anywhere to ensure their business continuity and efficiency.

Our Team take pride in our Company Culture and share a genuine interest in how our solutions can positively impact our clients. We acknowledge their efforts with professional development, rewards, and recognition, and provide an array of excellent employee benefits! (Check out our perks & benefits below)

WHAT YOU'LL DO

• Identify and qualify new prospects
• Build and nurture relationships with prospects
• Maintain a solid pipeline of prospects
• Convert prospects into demonstration bookings
• Master and confidently demonstrate the benefits of LEAP to opportunities either in person or online (3+ user target market only)
• Ensure all communication with opportunities is effective and moves to a close
• Negotiate to a win / win outcome with prospects
• Master the LEAP demonstration script
• Respond quickly to sales enquiries by phone or email
• Monitor and report on activities and KPIs using Salesforce
• Attend sales conferences and events

• Attend conferences, roadshows, exhibitions and events, networking with existing clients and prospective clients
  

WHAT YOU NEED TO BE REALLY GOOD AT

• Expanding and advancing opportunities – engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers’ cues; articulating and promoting a path forward
• Sales negotiation – effectively exploring alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment
• Managing work (includes time management) – setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• Continuous learning – actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application
• Sales disposition – demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavioral styles that facilitate adaptation to the demands of the sales role
  

WHAT YOU KNOW AND HAVE DONE BEFORE JOINING US

• A proven record and demonstrated passion for solution selling, preferably within a professional services or B2B environment
• Demonstrated ability to self-generate leads, including prospecting, cold calling, converting leads into demonstration bookings and closing deals
• Ability to build strong relationships with teams and clients through confidence and trust
• Demonstrated commitment to customer service and continuous improvement
• Experience using Salesforce or similar CRM (desired, but not essential)
• Legal industry experience (desired, but not essential)

As this is a permanent role it will only be open to candidates with Australian Permanent residency or Citizenship.

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Weekly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme
• See all of our benefits at https://www.leap.com.au/careers/

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAP people bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.