Total 172 Junior Executive level Customer Service job vacancies in Manila, Metro Manila

LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES 

Position:  Graphic Designer

Client Name: TBD

Company's Website: TBD

Working Hours: Full-time, Mondays to Fridays, 8:30 AM-3 PM, CST, 9:30 PM-10 PM, CST

Salary Range: $1,100-$1,200/month

About the Company 

Is a Real Estate Media Company. They do media content to market any property for sale or rental. This includes high-quality photos, videos, virtual staging, floor plans, etc., and makes realistic 3D renderings of projects that do not yet exist. You provide the CAD and design files and we output renderings as though the home is fully finished.

About the role

We are seeking to add a post-production assistant to our team. In this role, you will help our post-production department complete all necessary tasks for the day in a timely and efficient manner. This will include tasks such as putting the final touches on edited photos, ensuring quality is being met by all editors, sending, and receiving revisions to and from editors, and adding notes to projects before they are sent for editing.

Responsibilities:

• Taking information from Monday.com as well as all needed files from Dropbox and displaying it all in an email to our editors based on project type and difficulty level.
• Sending off the editing email at 10 pm each night, ensuring that all needed edit notes from Monday are attached before sending.
• Checking that all Dropbox folders look full and not faulty at night before being sent off to editors (ensuring that the number of photos in the folder matches the number in the folder title).
• Approving photos from editors each morning, ensuring that all photos and other content meet our quality standards as well as specified requests stated in the edit notes on Monday.
• This involves the following tasks when necessary:
• Rearranging the photos into the proper order
• Adding 2 location markers to the address photos for each batch of photos
• Creating property outlines in Photoshop based on a property appraisal link (6-7 outlines per batch of photos)
• Making additional removals if originally missed by editors or needed by customers later in the day (when the editing team has gone to sleep – typically after 12pm)
• Exporting all photos to Dropbox
• Communicate back and forth with editors throughout the day.

• 2+ years of experience as a Post-Production Assistant or similar role
• Proficient in Adobe Creative Suite (esp. Lightroom and Photoshop)
• Proficient in Monday.com
• Proficient in Dropbox and Finder
• Proficient in Microsoft Office Suite/Google Workspace
• Preferably with experience in Real Estate Media
• Willing to render 1-4 hours each Saturday to complete any pending revisions and deliver a few urgent projects (only if talent is willing, TBD with the talent to hire) client is willing to pay OT hours
• Excellent written and verbal communication skills
• Someone who can work with minimal supervision
• Highly organized, ability to meet deadlines, and keen attention to detail
• Must be able to send his/her portfolio prior to processing the application

LOOKING FOR FILIPINO CANDIDATES

Position : Paralegal Assistant

Work Hours (Client) : 7am to 4pm ET | Mon - Fri

Work Hours (MNL) : 7pm to 4am MNL | Mon - Fri

Holidays : PH Regular and Special Non Working holidays

Pay Range : $800 - $1500/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

SOUTH FLORIDA’S COMMERCIAL DOOR & GLASS SPECIALISTS SINCE 1955

a single source provider coordinating our in-house product and service groups while leveraging decades of experience and partner-vendor relationships to deliver a high-value client experience.

Duties and Responsibilities:

• Review Contracts: Read and understand the details in various contracts. Identify any issues that might be problematic.
• Revise Contracts: Make changes in a legal fashion to contracts to protect the interests of their employer or client. This includes altering terms, adding new clauses, or removing sections as needed.
• Communicate: Contact with clients, DD&G co-workers, and other parties.
• Organize: Keep all contracts and related documents well-organized. Use databases or filing systems to track contracts’ statuses.

Minimum Requirements:

• Bachelor's degree in Paralegal Studies or related field
• Must have a total of  5+ years of related relevant paralegal experience of which 2+ years is specific paralegal experience preffered
• Paralegal-related experience must be remote, having worked with US companies following US Timezone
• Excellent organizational and communication skills
• Ability to work with confidential documents
• Proficiency in Google Workspace and Microsoft Office
• Attention to detail and accuracy
• Strong research skills.

LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Job Title: Real Estate Virtual Assistant and Client Relations Specialist

Schedule: Flexible (total of 40 hours/ week)

Salary Range: $800/month - $1500/month



Job Description:

As a Real Estate Virtual Assistant and Client Relations Specialist, you will play a pivotal role in ensuring the satisfaction and retention of our existing customers while also assisting potential customers in understanding and navigating our services. You will be responsible for managing support emails, handling inbound calls, and providing top-notch assistance through our CRM system.

Key Responsibilities:

Email and Phone Support: Manage and respond to support emails promptly and efficiently. Handle inbound calls via our CRM, addressing customer inquiries, and professionally providing solutions.

Customer Interaction: Build and maintain positive relationships with existing parkers. Address their concerns, provide information, and ensure a high level of customer satisfaction.

New Inquiry Handling: Engage with new inquiries, explain our services, and assist in the onboarding process. Guide potential customers through our offerings to meet their needs.

Issue Resolution: Work to resolve customer issues, troubleshoot problems, and escalate complex cases to higher levels of support as necessary.

Documentation: Maintain accurate and detailed records of customer interactions, feedback, and resolutions in the CRM system.

Serve as the primary point of contact for current and prospective residents.

Additional Responsibilities:

Provide virtual support on various items, including maintenance requests, signing leases, scheduling showings, conveying pricing, and following up on events.

Follow-up with residents of delinquency accounts.

Execute paperwork, including leases, lease amendments contracts (property level), lease renewals, etc.

Communicate important announcements and notices to residents across different channels.

Act as an administrative assistant to the operations manager to help manage residents, vendors, and in-house tasks.

General office management (office supply orders, maintenance requests, scheduling couriers, etc.).

Manage monthly asset management fees for all assets/entities.

Prepare monthly executive and employee expense reports, receipt filings, and data uploads.

Coordinate with legal counsel for annual shareholder/partnership resolutions and filings.

Perform market research.

Manage contact lists.

Calendar and appointment management as needed.

Prepare tasks and reminders for the team and follow up as needed.

Assist residents with processing rent payments.

Qualifications:

Ability to analyze and resolve customer issues effectively and efficiently.

Comfortable using CRM systems and other customer support tools.

Ability to prioritize tasks and manage time effectively to meet service-level agreements.

Ability to adapt to changing processes and procedures in a dynamic work environment.

Proven experience as a Client Relations Specialist.

Knowledge of customer relationship management (CRM) practices.

 “LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES”

Working Hours : Mondays to  Fridays; 10:00AM to 6:00PM EST/ 11:00PM - 7:00AM, PHT

Holidays : Canadian Holidays

Salary range : $900-$1,200/month

Responsibilities:

• Providing guidance and assisting sellers and buyers in marketing and purchasing property for the right price under the best terms.
• Screening of tenants to help protect the investment and to minimize potential liabilities.
• Determining clients’ needs and financial abilities to propose solutions that suit them.
• Maintain and update listings of available properties.
• Intermediate negotiation processes, consult clients on market conditions, prices, etc.
• Prepare necessary paperwork (contracts, leases, deeds, closing statements etc).
• Remain knowledgeable about real estate markets and best practices.
• Closely work with the different Departments regarding real estate transactions.

Qualifications:

• Has 2+ years of related experience as a Real Estate Assistant or similar.
• Working knowledge and experience in using project management tools like Trello or similar.
• Working knowledge and experience with collaborative tools like Google Workspace (Google Doc and Google Sheets) and Docusign.
• Experience with using Loom for documentation purposes is a plus.
• Working knowledge and experience with communication tools like WhatsApp.
• Strong written and verbal communication skills. At least good communication skills.
• A team player, but can also work independently

OPEN TO FILIPINO CITIZENS WHO ARE CURRENTLY RESIDING IN THE PHILIPPINES

Position : Virtual Assistant (with marketing experience)

Work Hours (Client) : M-F, with few hours of overlap with the Hawaii time zone

Pay Range : $1,000-1,500 USD/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Overview of the role:

We are seeking a highly organized and versatile individual to join our team in a hybrid role focusing on marketing, vendor management, and virtual assistance tasks. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills to effectively manage various responsibilities within our organization.

Duties and Responsibilities:

1. Marketing Support:

• Assist in the execution of marketing campaigns across multiple channels, including email, social media, and content marketing using Klaviyo. 

• Collaborate with the marketing team to create and optimize marketing materials such as email templates, social media posts, and blog content.

• Monitor and analyze marketing metrics and provide insights to optimize campaign performance.

• Conduct market research to identify trends, competitive landscape, and customer preferences.

• Help maintain and update marketing databases and customer lists.

2. Vendor Management:

• Source and evaluate potential vendors and service providers for various business needs, including software tools, freelancers, and agencies.

• Negotiate contracts, terms, and pricing with vendors to ensure cost-effectiveness and quality of services.

• Establish and maintain relationships with vendors, providing ongoing communication and support.

• Monitor vendor performance and address any issues or concerns in a timely manner.

• Continuously seek opportunities to streamline processes and improve vendor management workflows.

3. Virtual Assistance:

• Provide administrative support to team members, including calendar management, scheduling meetings, and organizing travel arrangements.

• Assist with general office tasks such as answering emails, managing correspondence, and handling phone calls.

• Help coordinate and execute special projects and events as needed.

• Conduct research and compile information for various projects and presentations.

• Handle confidential and sensitive information with discretion and professionalism.

• At least 3 years of experience in marketing, vendor management, or virtual assistance roles.
• Prior experience with vendor negotiations and contract management is a plus.
• Good communication skills
• Proficiency in Microsoft Office
• Familiarity with Marketing Automation Tools (e.g., Klaviyo)
• Flexibility and adaptability to take on new challenges and responsibilities as needed.
• Strong organizational and multitasking abilities, with a keen attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment

Position: Virtual Assistant

Working Hours: Monday to Friday; 8am - 5pm EST

Salary Range: $800 - $1,500/month

Main Responsibilities:

• Act as the primary point of contact
• Prepare reports, presentations, and other documents as requested
• Utilize and maintain our CRM system (ServiceTitan) to ensure accurate and up-to-date customer information.
• Assist in managing and organizing customer accounts, service requests, and project details.
• Facilitate communication within the company and with clients.
• Manage email correspondence
• Assist in invoicing and billing processes as needed
• Provide basic support in QuickBooks, including data entry and reconciliation (if applicable)
• Conduct research and provide relevant information

Qualifications:

• At least 1-2 years of proven experience as an executive assistant or virtual assistant.
• Familiarity with CRM systems, preferably ServiceTitan.
• Experience with Service or Contracting Industry would be a huge plus
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal abilities.
• Proficient in Microsoft Office Suite and Google Workspace.
• Ability to work independently and remotely.

LOOKING FOR FILIPINO CANDIDATES BASED IN THE PHILIPPINES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position: Virtual Assistant 

Working Hours: M-F 8am - 4pm Pacific Standard Time (12mn- 8am MNL Time)

Holidays: TBD

Salary Range: USD 1,200/month

About the Role:

A fast-growing DTC company selling funeral caskets directly to American consumers via Amazon, Walmart, Sam's Club, and their own website. Their mission is to offer designer caskets at revolutionary prices, while driving affordability and transparency in the funeral industry.

Key Responsibilities:

Your daily duties include:

• Creating and checking Purchase Orders for accuracy
• Drafting documents and presentations (recutting/evolving existing materials)
• Executive Assistant role to 3 executives  (e.g., correspondence, reach out, meeting schedules)
• Other tasks as needed

To succeed in this position, you must have:

• Extreme attention to detail, must be strongly detail-oriented
• Strong and natural written communication
• Bias for action
• High level of responsibility and organization

LOOKING FOR FILIPINO CANDIDATES AND PHILIPPINE-BASED CANDIDATES

Position: Virtual Assistant

Work Hours: Overlap between 9AM – 5PM Mountain and Eastern Time

Pay Range: $800 -$1200 per month

Workflow Management:

• Assist in managing and optimizing the workflow for drone operations, ensuring that tasks are prioritized and completed efficiently.

• Monitor project timelines and ensure that deadlines are met.

• Coordinate with the operations team to ensure smooth execution of drone missions.

Scheduling & Coordination:

• Schedule, organize, and manage meetings, client calls, and other appointments using digital calendars for the CEO.

• Coordinate with clients to ensure timely delivery of services and address any scheduling conflicts.

• Liaise with vendors, ensuring that all equipment and services are procured in a timely manner.

Email Management:

• Monitor company email accounts, ensuring prompt responses to client inquiries, vendor communications, and internal team correspondence.

• Prioritize and categorize emails, flagging urgent communications for immediate attention.

• Draft, edit, and send professional emails on behalf of the company.

Client & Vendor Relations:

• Act as a primary point of contact for clients and vendors, ensuring that their needs are addressed promptly and professionally.

• Maintain and update client and vendor databases, ensuring that all contact information, preferences, and notes are current.

Administrative Support:

• Assist in the preparation of reports, presentations, and other documents for company operations as necessary.

• Handle any other administrative tasks as assigned, such as data entry, file management, and research.

Minimum Requirements:

• Proven experience as a Virtual Assistant or relevant role.
• Proficient in using digital tools and software, including Monday.com, Microsoft Office Suite, Google Workspace, and scheduling software.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multitask.
• Detail-oriented and able to work independently.
• A proactive approach to problem-solving with strong decision-making skills.

HIGHLY PREFERRED:

• Desired CAD or GIS experience 
• Desired Data / File Management experience
• Familiarity with the drone industry 

**LOOKING FOR FILIPINO CITIZENS BASED IN THE PHILIPPINES**

Position:   Administrative/Operations Assistant

Client Name: TBD

Company's Website: TBD

Working Hours: Full-time, Mondays to Fridays, 4 AM - 1 PM Eastern Standard Time 

Salary Range: $900-$1,500/month

About the Company:

The company was formed in 2021 by bringing together a growing and seasoned network of digital health brands and web properties.

About the Job:

We are currently seeking a reliable and detail-oriented Administrative/Operations Assistant to join our team. The successful candidate will play a key role in assisting with various administrative and operational tasks to ensure smooth business operations.

Responsibilities:

• Provide general administrative support, such as CRM management, email management, etc.,
• Assist with document preparation, data entry, and maintaining accurate records
• Handle incoming calls and correspondence, ensuring timely and professional response
• Updating Klaviyo
• Support the operations team with various tasks as needed

• 2-3 years of experience in an administrative or operations role
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Workspace
• Proficient in Klaviyo is a must
• Experience with digital marketing or familiarity with online services highly preferred
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Attention to detail and ability to multitask
• Ability to work independently and as part of a team

JOB TITLE: Creative Virtual Assistant

COMPANY: Support Shepherd

SALARY: $1,000 - $2,000/ month (Depending on the interview result and the client's approval)

POSITION DESCRIPTION:

We are seeking a highly motivated and skilled Creative Virtual Assistant. As a Creative Virtual Assistant, you will be responsible for providing administrative and creative support. You will assist in various tasks such as content creation, social media management, graphic design, and video editing.

RESPONSIBILITIES:

- Assist in developing creative content for marketing campaigns

- Manage and update social media accounts

- Create eye-catching graphics for digital platforms

- Assist in Accounting

- Administrative work such as Travel Management, Research work and Calendar Management

QUALIFICATIONS:

- Proven experience as a Virtual Assistant or in a similar role

- Proficiency in graphic design tools and software (e.g., Figma, Google Slides, Notion, Monday.com)

- Familiarity with social media platforms and management tools

- Basic video editing skills (e.g., Adobe Premiere Pro, Final Cut Pro)

- Excellent communication and organizational skills

- Ability to multitask and meet deadlines

- Attention to detail and creative flair

Please include your portfolio or samples of your work when applying.

Who Are We Looking For?

We are seeking a Virtual Assistant to support our team with scheduling, HR, and administrative tasks. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills.

ABOUT THE ROLE:

As our Executive & Personal Assistant, you are an indispensable pillar, ensuring seamless 

operations at the executive level. You will be the behind-the-scenes force enabling our 

CEO to perform at their best

SPECIFIC DUTIES AND RESPONSIBILITIES

• Executive Support: Provide administrative support to the CEO and other senior executives, including calendar management, email management, and travel arrangements
• Project Management: Manage projects from conception to completion, ensuring that all tasks are completed on time
• Team Coordination: Coordinate with different teams within the company to ensure that everyone is on the same page and that all tasks are being completed efficiently
• Communication: Maintain open lines of communication with team members, clients, and partners to ensure that everyone is up-to-date on the latest developments and that all expectations are being met

• Problem Solving: Identify problems and come up with creative solutions to ensure that the company is always moving forward

Qualifications:

• 2 years minimum of experience as Virtual Assistant/EA
• Good to Excellent communication skills both written and verbal
• Experience with  the ff tools
• Tools: Microsoft outlook, Zoom, Google workspace (required)
• Confident and proactive in suggesting and giving opinions

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

Position : Paralegal Assistant

Working Hours : EST 8am-4pm  Monday - Friday

Salary Range : 900 USD/month

Holiday : TBD

About the job:

We are seeking a dedicated and experienced Paralegal Assistant to join our team. This role will work closely with the management and help with day-to-day operation activities.

Duties and Responsibilities:

• Will include records management, legal research, due diligence reports, drafting agreements , documents review
• Admin tasks
• Some other tasks as needed and assigned by the client.

Qualifications:

• 2-3 years of experience as paralegal
• Tools: Microsoft office tools, google docs
• Good communications and written skills
• Someone who understands contracts

** LOOKING FOR FILIPINOS OR PHILIPPINES - BASED CANDIDATES ONLY **

Position : Virtual Assistant

Working Hours : UK GMT 9am-5pm flexible with 2-3 hours overlap

Salary Range : 800-1200 USD/month

Holiday : TBD

About the job:

We are seeking a dedicated and experienced Virtual Assistant to join our team. This role will work closely with the management and help with day-to-day operation activities.

Duties and Responsibilities:

• Help a lot in email support
• Research and some admin tasks
• Reach out to leads
• Any other tasks as assigned by the client.

Qualifications:

• 2 years of experience as VA/ customer support
• Tools: Google workspace, Microsoft, Shopify
• Canva, Photoshop and Asana (huge plus)
• Knowledgeable in social media
• Good communications and written skills
• Self starter

**LOOKING FOR FILIPINOS BASED IN THE PHILIPPINES!!!

Position :  Digital Marketing/Operations Assistant

Salary Range :  USD 900-1500 /month

Working Schedule : Monday to Friday 9am to 6pm GMT

ABOUT THE COMPANY 

Established in 2014 and not just another digital agency. We are a team of passionate professionals who believe in the power of data. Our mission? To harness this data to pinpoint the right prospects, craft superior ads, and design captivating websites that transform visitors into loyal customers. 

Our specialization lies in optimizing the return on digital investments. But what truly sets us apart is our approach. We’re data-driven to our core. We don’t see marketing budgets as mere expenses; we view them as investments, deserving of the highest possible returns. This philosophy stems from our founder’s vision, born out of frustration with agencies that chased fleeting trends without understanding the real challenges faced by business owners. 

We take pride in partnering with businesses that typically generate £10M+ in online sales, providing them with our unparalleled expertise and insights. 

Our globally distributed team, spanning the USA, Europe, and Asia, is our strength. By embracing a remote work model, we’ve tapped into the best talent worldwide, transcending the limitations of local talent pools.

Oh, and did we mention? We’ve been official partners with Google for over a decade. So, when you chooseus, you’re choosing an agency that’s recognized, respected, and ready to deliver.

RESPONSIBILITIES:

• Weekly Facebook Ad changes to a given strategy
• Compiling and monitoring website traffic stats for various websites
• Monitoring marketing campaigns
• Social Media Management: Manage and schedule posts across all social media
• platforms. Monitor engagement, respond to comments, and identify trends to improve
• content strategy.
• Data Analysis: Analyse marketing data and prepare reports to track campaign
• performance and suggest improvements based on insights.
• Email Marketing: Help in the development and execution of email marketing campaigns,
• including list segmentation, content creation, and tracking performance metrics.
• Monitoring customer support emails
• Assist the Operations Manager in daily management tasks
• Perform administrative tasks
• Cooperate with different departments

• Strong computer proficiency
• Proficient in Social Media platforms like Facebook, Instagram, LinkedIn, YouTube
• Proficient in Google Suite, CRM and other SaaS products
• Excellent communication and listening skills
• Great attention to detail
• Organisational Skills
• Ability to meet deadlines
• Requires minimal supervision
• Proven work experience and/or certifications as an Operations Assistant or similar role
• Ability to work under pressure

LOOKING FOR FILIPINO CANDIDATES

Position : Virtual Assistant

Work Hours (Client) : PST 9am-5pm M-F

Work Hours (MNL) : MNL 1am-9am M-F

Holidays : TBD

Pay Range : $800-$1200/month (depending on interview assessment and client's approval) Please take note that pay will be given in USD

Company/Client Overview:

We specialize in curating unique travel experiences that take our clients off the beaten path. We believe in creating unforgettable journeys that not only inspire but also connect our travelers with the essence of each destination. Our dedicated team works tirelessly to ensure every trip is perfect, offering personalized services that cater to our clients' every need.

The other integral aspect of our business model involves our collaboration with the esteemed campervan manufacturer. We cater to the dreams of aspiring van owners by not only selling them high-quality vans, but also providing them with a unique opportunity to mitigate ownership expenses. We achieve this by enabling these new van owners to earn rental income via our platform. This approach not only makes van ownership more financially viable, but also contributes to our thriving community of travel enthusiasts. 

Duties and Responsibilities:

We are seeking a highly organized and proactive Virtual Assistant to join our dynamic team. This role is crucial in providing comprehensive support across various operational aspects, including customer service, email management, text concierge services, reservation quality control, sales activities, and general administrative tasks. The ideal candidate will be a versatile problem-solver with exceptional communication skills, capable of managing multiple priorities in a fast-paced environment.

• Customer Service Excellence: Deliver outstanding customer service via email and our text concierge line, ensuring all inquiries are addressed promptly and professionally.
• Email Management: Efficiently manage incoming emails, respond to queries, and coordinate with the team to ensure all communication is streamlined and effective.
• Text Concierge Support: Provide instant, personalized assistance to clients through our text concierge service, offering recommendations, answering queries, and ensuring a seamless travel experience.
• Reservation Quality Control: Conduct thorough checks on all reservations to ensure accuracy and adherence to client specifications. Liaise with vendors and partners to resolve any discrepancies.
• Engage in sales-related activities to close new bookings with prospective renters, utilizing persuasive communication and sales techniques to meet and exceed targets.
• Maintaining 5-Star Reviews: Proactively gather feedback and manage online reviews across all platforms, implementing strategies to maintain a 5-star average rating and address any concerns promptly.
• Administrative Support: Assist with various administrative tasks, including but not limited to, data entry, scheduling, and maintaining records.
• Project Assistance: Support the team with ad-hoc projects and initiatives, demonstrating flexibility and a willingness to contribute wherever needed.

Minimum Requirements:

• 2+ years of experience as a Virtual Assistant, Customer Service Representative, or similar role in the travel industry
• Hubspot experience
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to multitask effectively.
• Proficient in Google Workspace, and capable of learning new software quickly.
• Ability to work independently with minimal supervision.
• High level of attention to detail and accuracy.
• Flexible with work hours, able to provide support across different time zones.
• Experience in sales or customer-facing roles, with a proven track record of meeting or exceeding targets.