Total 35 job vacancies by Parkway

The Role

Provide quality nursing care to patients undergoing radiology examinations and procedures, including patient education, pre-procedure preparation, and post procedure patient monitoring

Job Responsibilites

1. Provides nursing services to patients according to protocol and standards.

2. Assist doctors in procedures ensure pre, peri and post nursing standards are adhered to.

3. To ensure familiarization of use and correct handing of nursing equipment to avoid incorrect usage of equipment.

4. To conduct necessary quality assurance tests before equipment is used on patients.

5.To participate in quality improvement projects to ensure continuous improvement in quality of work.

6. Work closely with radiographers and support staff to ensure patient care is met.

7. Provide quality customer service to patients.

8. To ensure compliance to radiation safety policy

9. Other assignments when required

Qualifications & Experience

• Diploma in Nursing or equivalent and recognised by the Singapore Nursing Board
• Has a valid BCLS&AED Cert
• Able to perform all clinical competencies in accordance with the licensure requirements
• Able to communicate with patients from all backgrounds
• Good written and verbal communication skills
• Able to handle multiple tasks concurrently, such as answering patients’ queries, administration of procedures and manage timeline
• Able to work office hours, and perform on-call duties.

The role: Responsible for the overall kitchen operation and staff matters.

Job Responsibilities:

• In the absence of the Executive Chef; take full responsibility and accountability for the kitchen operations.
• To assist the Executive Chef in the daily administration and project and ensuring all food prepared meets the standards set by the FNB Department.
• To ensure that the foods prepared in his section are fresh and the quality of food prepared are in accordance to the standards set by Mount Elizabeth Hospital.
• To ensure that his team of kitchen staff abides by the rules and regulations set by the Department.
• To supervise the work of the cooks, and ensures daily operations runs smoothly.
• To ensure a smooth operation in the daily production schedule.
• To ensure cleanliness of all the areas in kitchen.
• To ensure quality of the prepared food and cooking techniques used are of high standards.
• To establish and maintain effective employee relations

Qualifications & Experience:

• Certificate in Food Preparation or equivalent.
• Able to speak, write and read English and preferably be able to understand one or more local dialects.
• Completed all courses conducted by National Environment Agency (NEA) or Basic Hygiene Courses on sanitation and hygiene related matters or food handling issues.
• Minimum 3 years as a Sous Chef in a hotel or restaurant. Preferably from a five-star hotel or hospital
• Skilled in Asian cuisine.
• Food product knowledge & computer knowledge.

Working hours:

Mon – Sun: 05.00am - 12.30pm / 6.30am - 2.00pm / 11.00am - 6.30pm / 12.30pm - 8.00pm

The Role: To provide cancer counselling and education, conduct and facilitate support group programmes to cancer patients under Parkway Oncology Clinical Programme.

Key accountabilities:

• To provide counselling service to cancer patients, their caregivers and/ or significant others in coping with the disease.
• To support, educate and raise awareness of cancer for staff, patients and public through training, support programmes or outreach engagement activities.
• To review existing and develop new resources for patients and caregivers to enhance their understanding of cancer in relation to psychological health.
• To participate in any project undertaken by the Allied Health Department
• To guide peer counsellors in ensuring clinical standards and continuing education are in place (for Senior Counsellor)

Qualifications & Experience:

• Master in Counselling recognized by Singapore Association of Counselling (SAC) for Counsellor.
• At least 3 years clinical experience in direct counselling work. (5 years for
• Senior Counsellor)
• Prior experiences in medical/ hospital setting preferred.
• Relevant experiences in working with grief and bereavement would be an advantage. 5. Preferably registered with SAC.
• Bilingual; fluent in spoken and written English and another language.

Primary Job Responsibilities

1. Team Management

• Manage and ensure Cplus Project and BAU - EUC Teams does meet a minimum expectation support standard.
• Train and guiding EUC Team on their job scope and knowledge transfer
• Manage Team Staff Movement Plan, Duty Roster, and Leave Forecast
• Taking ownership and responsibility of queries, issues and problems assigned to EUC Team members

2. Incident Management

• Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
• Follow through all the necessary escalation from L1 to L2 and/or 3rd Party, hardware vendor and also to the supervisor.
• Ensure all the information entered into the Incident Management System are accurate and complete to facilitate the generation of monthly report for Management review else immediate rectification to be done upon seeking supervisor approval.

3. Asset Management

• Ensure new PCs and IT peripherals deployed are in working conditions else rectification to be done.
• Ensure the accuracy of the asset information such as all are tagged and recorded into the asset database accompanied by necessary form duly signed.
• Report any discrepancy of data to supervisor / manager and perform the necessary rectification as per supervisor instruction.

4. Desktop Software / Patch Management

• Assist in the testing and rollout of the software / patches to all PCs.
• Provide daily / weekly / monthly update on the progress to the supervisor.

5. Job Request

• Understand the user's requirement, provide recommendation and solution to the user within SLA.
• Provide immediate update on the status of the request assigned.
• Any other general administrative duties/ad-hoc projects as assigned by immediate supervisor.

6. Manage VIP/Executive support

7. After office hour support and standby

8. Adhoc IT project management

Requirements

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position, with at least 1 year of experience as a team lead or supervisor (managing a team of about 5 to 15 personnel).
• Proficient in Info-comm and Technology products (including Windows 7/10/11, Office 365 and Anti-virus products).
• Experience of Domain environment & MS Exchange
• Familiarity with audio-visual and collaborative meta-tools & technology desired.
• Proven analytical and troubleshooting abilities
• Excellent customer management skill
• Strong leadership, people management, vendor management, incident and problem management, well organized person with excellent customer relationship management skills.
• Able to work independently and adapt to a dynamic working environment quickly (including handling work pressure well).
• Able to motivate and groom the team to deliver and meet the SLAs on a consistent basis

Key accountabilities:

• Manage end-to-end recruitment process including sourcing, pre-screening, arranging and conducting interviews, and onboarding of new hires
• Active involvement in career fairs and networking sessions
• Liaise with statutory agencies and governing body on the necessary licenses
• Work closely with HR Business Partner and hiring managers on their recruitment needs
• Prepare salary proposal and obtain the required approvals
• Conduct references and suitability checks
• Update recruitment tracking reports in a timely manner
• Continuously develop a wide talent pool of suitable candidates
• Track and evaluate recruitment cost
• Other ad-hoc duties as assigned

Requirements:

• Diploma / Degree
• Preferably 1-2 years of HR experience in recruitment
• Good interpersonal, analytical and communication skills.
• Proficient in Microsoft Office

Overview of the Role: Be a part of our dynamic team to manage patients’ portfolio to ensure they are well taken care of from admission to discharge at our hospitals.

Work Location: Singapore – Gleneagles Hospital, Mount Elizabeth Hospital, Mount Elizabeth Novena Hospital or Parkway East Hospital.

Responsibilities would include, but not be limited to, the following: 

• Ensure accurate documentation for patients admission 
• Follow closely on bill size to ensure existing insurance coverage is sufficient 
• Engage with respective departments and doctors to provide relevant information and documents 
• Liaise with patients / payers for outstanding bills
• Perform ad hoc duties as assigned

Requirements: 

• Minimum N / O level / NITEC / Diploma 
• Proficient in Microsoft Office applications (Word and Excel)
• Qualities required for this role include: 
• Customer service oriented and good team player 
• Good interpersonal and communication skills 
• Open to shift work arrangement 
• Meticulous and comfortable with numbers 
• Working experience in customer service

The role: Responsible for the overall kitchen operation and staff matters.

Job Responsibilities:

• In the absence of the Executive Chef; take full responsibility and accountability for the kitchen operations.
• To assist the Executive Chef in the daily administration and project and ensuring all food prepared meets the standards set by the FNB Department.
• To ensure that the foods prepared in his section are fresh and the quality of food prepared are in accordance to the standards set by Mount Elizabeth Hospital.
• To ensure that his team of kitchen staff abides by the rules and regulations set by the Department.
• To supervise the work of the cooks, and ensures daily operations runs smoothly.
• To ensure a smooth operation in the daily production schedule.
• To ensure cleanliness of all the areas in kitchen.
• To ensure quality of the prepared food and cooking techniques used are of high standards.
• To establish and maintain effective employee relations

Qualifications & Experience:

• Certificate in Food Preparation or equivalent.
• Able to speak, write and read English and preferably be able to understand one or more local dialects.
• Completed all courses conducted by National Environment Agency (NEA) or Basic Hygiene Courses on sanitation and hygiene related matters or food handling issues.
• Minimum 3 years as a Sous Chef in a hotel or restaurant. Preferably from a five-star hotel or hospital
• Skilled in Asian cuisine.
• Food product knowledge & computer knowledge.

Working hours:

Mon – Sun: 05.00am - 12.30pm / 6.30am - 2.00pm / 11.00am - 6.30pm / 12.30pm - 8.00pm

The role: In charge of management of facility maintenance and equipment repair works in the hospital and medical centre, as well as be responsible for other duties as instructed by the management

Job Responsibilities:

• Leads the Facilities Management team and ensuring both PPM and corrective actions are done effectively according to plan.
• Supervise and coordinate directly with all employees who are engaged in the repair and maintenance, replacement and additions and alterations of the hospital’s physical plant.
• Ensures compliance with statutory regulations, facilitate renewal of licenses, and also abide by hospital’s policy and SOPs
• Compliant with all regulations pertaining to facilities management and obtain all required licenses and certifications

Qualifications and Certifications:

• Degree in any engineering discipline from recognized University
• Minimum 4 years of relevant experience in facilities management
• Fire Safety Manager

The Role: The Senior Customer Relations Executive performs customer service duties, guide, train and manage staff, and performs administrative tasks such as report preparation, process review and process improvement.

Job Responsibilities:

• Visiting patients in their rooms, offering assistance and recording feedback received
• Meeting and assisting VIPs visiting the hospital or for admission and discharge
• Compile, tabulate and publish ward visitation report on a weekly basis
• Compile Absenteeism KPI and sends out Daily Attendance Report
• Champion GEMS initiative and service recovery effort
• Handle and follow-up on feedback and complaints from customers
• Ensure smooth traffic flow at Lobby and at drive way
• Conduct hospital and maternity tours. Compile, tabulate and publish hospital tour report
• Handle, guide and train staff for succession
• Handle administration work and perform tasks pertaining to requisitions and reimbursements
• Conducts internal audits for adherence to STMs
• Compilation of monthly Valet Revenue report
• Participate in projects and assist in events.
• Perform any other duties or to undertake other responsibilities as assigned by Front Office Manager or Division Head

Qualifications & Experience:

• Diploma / Degree in any discipline
• Possess at least 5 years of customer service experience in a supervisory role and experiencein the service industry.
• Good communication skills (both spoken and written)
• Excellent telephone etiquette and customer service skills
• Patient and compassionate towards guests and patients. Enjoy helping people and solving problems
• Enjoy teamwork. Able to work independently, pleasant and helpful
• Highly organised and efficient with the ability to multi-task and work in a fast-paced andresult-driven environment
• Computer literacy is a must
• Experience in project management

The Role:

Perform admission of patients, handles customers’ queries pertaining to bill estimation, provide diagnosis/surgical codes, generate reports, and review MRO notes.

Job Responsibilities:

• Perform registration and answer to any bill estimation enquiries
• Assist to provide diagnosis / surgical codes in absence of clinical coder 
• Monitor in-flight accounts and engage payors to discuss payment arrangements
• Work with Drs/clinics to arrange for medical evacuation plans
• Work with various stakeholders on medical complaint cases
• Explain bills to patients/next-of-kin

Qualifications & Experience:

• Diploma/Degree in any relevant discipline, preferably Nursing / Medical related
• Nursing / Medical knowledge in medical diagnosis and surgical procedures 
• Computer Literacy
• Pass in Mathematics
• Good communication skills (verbal/written)
• Experience in Leading/Supervising a team
• Positive Attitude

The Role

• The staff nurse provides direct patient care to patients visiting AMK FMC and also referred patients to Parkway Shenton PCN.
• The staff nurse is part of a multi-disciplinary team in the clinic to deliver team based care for patients with differing needs.

Job Responsibilites

• To provide direct patient care such as dressings, treatment procedures, vaccination, injections, administration of medication, based on nursing standard operating procedures.
• Provide basic stabilisation and triage to major cases within a nurse’s capabilities
• Able to provide precise and accurate documentation for patients seen
• To be able to communicate with both medical staff and client regarding clinical information
• Conduct nurse counselling for care management
• Support coordination of new services and development of workflows
• Other ad-hoc duties as assigned with on-job training provided if deemed suitable
• Any other ad hoc duties assigned

Qualifications & Experience

• Diploma in Nursing and recognised by Singapore Nursing Board
• Has a valid BCLS & AED Cert
• Meticulous and Independent personality
• Prior experience working with Geriatrics or at Polyclinic settings will be advantageous
• Prior experience overseeing a clinic will be advantageous

The Role

The incumbent will provide nursing care and patient education to patients at Ambulatory Care Centres (ACC) in accordance with the departmental SOP and standards of care. This involves coordinating with the other teams at ACC to ensure smooth workflow and operational efficiency.

Job Responsibilites

• Practise within own level of competence to promote safety of self and patients in accordance with SNB code of practise and core competencies coded in SNB.
• Deliver quality and safe nursing care to patients.
• Perform triage and assist in emergencies.
• Assist doctors on clinical procedures and venepuncture.
• Perform treatments as prescribed by doctors.
• Perform clinical measurements including but not limited to nebuliser, ECG, stress ECG (treadmill).
• Cardiopulmonary resuscitation: Perform rescue ventilation with bag-valve-mask device and external cardiac massage.
• Ensure proper follow up on the treatment plans.
• Provide information, updates, and education to patients and/or caregivers.
• Management of patient’s medical reports and demonstrate proper use and care of equipment.
• Maintain proper documentation of day-to-day nursing records.
• Identify process gaps and provide solution when necessary.
• Provide guidance and mentoring of junior staffs when necessary.
• Any other ad hoc duties assigned.

Qualifications & Experience

• Diploma in Nursing or equivalent and recognised by the Singapore Nursing Board
• Has a valid BCLS&AED Cert
• Able to perform all clinical competencies in accordance with the licensure requirements
• Able to communicate with patients from all backgrounds
• Good written and verbal communication skills
• Able to handle multiple tasks concurrently, such as answering patients’ queries, administration of procedures and manage timeline

The Role

- Responsible for leading / helping patients to understand the process of going through Health Screening procedures in Executive Health Screening Centres.

- Responsible for patient care and performing various tests (ECG/TMX, Blood Drawing, Parameters measurement) for health screening patients, following appropriate protocols and maintain quality customer service

Job Responsibilites

• Welcome patient upon patient’s arrival at Health Screening centre with friendly attitude, be helpful and attend to patient/ relatives immediately upon their arrival.
• Explain the waiting time based on individual Dr time slot and types of procedure that patient is going for on the day
• Reassure the patient and relatives to allay anxiety if demonstrated / verbalized by the patient /relatives
• Answer relevant questions appropriately, seek help from the Senior personal when necessary
• Run ECG/TMX, Blood Drawing, Parameters measurements for health screening patients and all associated tests
• Provide patient care support
• Provide administrative support
• Assist in preparation of health screening medical reports by typing and checking them before sending out to patients listed address
• Any other ad hoc duties assigned

Qualifications & Experience

1. Diploma in Nursing or equivalent and recognised by the Singapore Nursing Board.
2. Registered with Singapore Nursing Board is preferred.
3. Post Basic and Degree in Nursing.
4. Has a Valid BCLS & AED Cert.
5. At least 3 years of Staff Nurse II experience in an acute hospital setting is advantageous.

The role: In charge of management of facility maintenance and equipment repair works in the hospital and medical centre, as well as be responsible for other duties as instructed by the management

Job Responsibilities:

• Leads the Facilities Management team and ensuring both PPM and corrective actions are done effectively according to plan.
• Supervise and coordinate directly with all employees who are engaged in the repair and maintenance, replacement and additions and alterations of the hospital’s physical plant.
• Ensures compliance with statutory regulations, facilitate renewal of licenses, and also abide by hospital’s policy and SOPs
• Compliant with all regulations pertaining to facilities management and obtain all required licenses and certifications

Qualifications and Certifications:

• Degree in any engineering discipline from recognized University
• Minimum 4 years of relevant experience in facilities management
• Fire Safety Manager

The Role:

Responsible for the maintenance and repair works of hospital and other associated business units as instructed by the management

Job Responsibilities:

• In addition to PPM or R&M that have to be completed in accordance to schedule, the effectiveness and efficiency of monitoring PPM checklist and R&M are done in accordance to standard and without compromising both safety and quality standard by the Senior Engineer.
• Renovation, repair and maintenance work are expected to be continued as per instruction and in accordance to plan.
• The Senior Engineer is expected to coordinate, engage and build a strong bonding with both employee and contractor to reassure that the work can completed in time.
• The Senior Engineer is responsible for M&E, Facilities Management, fire safety, security, car park and project works. He/She is expected to perform a same role with or without the absence of manager.
• The Senior Engineer is to ensure all service contracts are reviewed and renewed before expiry date.
• Assist in determining major items required for new additions or replacement within the hospital complex, obtain budgetary quotes and submit capital equipment justifications and requests for approval.
• Work with subordinates to ensure that all physical plants and equipment are kept in the best operating condition possible.
• Ensure effective communication and coordination with vendors and sub-contractors for work to be performed and equipment to be purchased.
• Require managing the operations of technicians and monitor their performance in ensuring both PPM and corrective actions are done effectively accordingly to plan.

Professional/ Educational Qualifications:

• Minimum qualification Diploma with 15 years of experience or Degree with 7-10 years or work experience in Facilities Management with M&E works and /or building services and related field
• Minimum 3-5 years in a supervisory role.
• Skills in M&E, Building Services, ACMV, Opex/Capex Management and Fire Safety are a plus.