Total 365 Administrative / Clerical job vacancies in Bellevue Square, 503 Bellevue Square, Washington 98004

職責：

• 接聽和轉接電話。
• 組織和安排約會。
• 協助合併發票，準確向客戶開立帳單/發票
• 需要時向客戶準備貸項通知單或借項通知單
• 確保正確歸檔和記錄計費相關事宜
• 開發和維護歸檔系統。
• 與行政和高級行政助理聯絡，處理高級經理的請求和詢問。

要求：

• 歡迎入門級、應屆畢業生或無經驗。
• 有擔任行政助理、虛擬助理或辦公室管理助理的經驗者優先
• 了解辦公室管理系統和程序。
• 印表機和傳真機等辦公設備的使用知識。
• MS Office 中的 Excel（特別是 MS Excel 和 MS PowerPoint）。
• 良好的時間管理技能和決定工作優先順序的能力。
• 注重細節和解決問題的能力。
• 較強的書面和口頭溝通能力。
• 至少擁有SPM、工商管理文憑或相關領域；行政助理或秘書的額外資格將是一個優勢。
• 候選人需要在民都魯 Parkcity 的汽車維修車間工作。

津貼和福利

• 績效津貼及獎金
• 事假
• 個人發展機會

The National Operations Service, Personal Assistant /Admin Manager will be responsible for: The overall administration of a number of meetings and supporting the committee and meeting structures of the NOS including co-ordination of yearly plan of meetings, booking venues, preparation of agenda/supporting papers, taking minutes and taking relevant follow up action. The post holder will play a key role in communication between the Directors/Operational teams and programme stakeholders including NHS England (NHSE). The post holder will work in close collaboration with the Directors and members of the NOS service. The post holder will have responsibility for promoting and developing a corporate and professional image of the NOS and demonstrate excellent front of house skills. The post holder will manage all e-mails, electronic diary and post received for the Directors, deciding how every item is to be handled via appropriate liaison with relevant parties, dealing with constant change in priorities and competing demands. This will include the handling of confidential and highly sensitive issues. The post holder is required to have knowledge of a full range of administrative and organisational policies and procedures acquired through training and experience. A recognised secretarial qualification to at least RSA III standard (or equivalent) typewriting. The post holder will be required to take accurate formal minutes at senior level management meetings and committees. They will be able to take and transcribe formal minutes and action plans for the meetings providing a true record of proceedings. The post holder should have knowledge in respect of the whole ethos of the NHS and NHS screening services. The post holder must be proficient in all aspects of office technology in order to prepare databases, presentations, complex documentation and minutes of meetings. Experience in organising meeting schedules and events involving high level participation, taking into account appropriate venues/accommodation/refreshments required. Formulate the agenda for meetings, manage the receipt and co-ordination of agenda and documents. Ensure that appropriate meeting facilities are available. Maintain action records of meetings, sharing actions as appropriate. They will use their judgment in prioritising tasks, liaising with the Directors, committee chairs to facilitate the smooth running of the committees where required. Undertake ad hoc duties in relation to Director business. Support the management team when dealing with and resolving matters that may be confidential, sensitive, complex or contentious on a daily basis. Ensure the security of confidentiality and sensitive documents. Support the co-ordination of visits by external parties on behalf of the Management Team.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
• Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
• Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
• Provide guidance to CSRs with respect to the sales and referral process.
• Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
• Act with confidence by answering customer questions and owning customer issues.
• Maintain a position of trust and responsibility by keeping all business confidential.
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
• Adhere to established policies and procedures while opening/servicing the full range of Retail products.
• Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
• Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
• Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• College degree or work experience providing transferrable skills, or, combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

WORKING CONDITIONS:

• Normal office environment.
• Extending viewing of computer screens.
• This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
• Travel outside of the affiliate will be required for various classroom training sessions.

Retail Personal Banker Associate I - Washington Place (Indianapolis)

LOCATION -- Indianapolis, Indiana 46229

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Position, Navigation, and Timing (PNT) Administrative Assistant II

Job Category: Service Contract Act

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Continental US

* * *

What You’ll Get to Do:

The PNT AA II will provide administrative assistance support to the DoD CIO GPS/PNT Core Support Services enterprise goals, to include increase mission effectiveness and deliver efficiencies. The AA II will provide support to the DoD PNT Enterprise Oversight Council, Executive Management Board (EMB), and associated Working Groups.

More About the Role:

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. 

This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.​
 

Minimum Required Hourly Wage:

$23.35

There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

Administrative Assistant

Job Category: Service Contract Act

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Continental US

* * *

What You’ll Get to Do:

The PNT AA II will provide administrative assistance support to the DoD CIO GPS/PNT Core Support Services enterprise goals, to include increase mission effectiveness and deliver efficiencies. The AA II will provide support to the DoD PNT Enterprise Oversight Council, Executive Management Board (EMB), and associated Working Groups.

More About the Role:

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. 

This posting is for a position covered by the Service Contract Labor Standards (SCA). The pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.​
 

Minimum Required Hourly Wage:

$23.35

There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

Brief Description of the Organization

Citi, the leading global bank, has approximately 200 million client accounts and does business in nearly 160 countries and jurisdictions. We are leading the next era of global business by undertaking a massive effort to make sure we can manage the speeds and volumes of the digital age while helping our clients and customers address the challenges of an ever-evolving world.  We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve.

U.S. Personal Banking (USPB) serves our home markets with the largest consumer wallet in the world and is building a purpose driven team to serve its diverse, digitally forward customers. USPB provides market leading banking, cards, lending, and investments products to its customers. We are looking for exceptional candidates who think digitally and differently, resolve problems in unconventional ways and strive to provide a remarkable experience for our customers.

Overview of the Role

As a Design & UX executive supporting our U.S. Personal Banking business line, you’ll lead a large team that design industry and market leading client solutions that are poised to exceed client expectations and push Citi as the brand leader. The role requires a hands-on, experienced, client obsessed and results oriented leader to drive strategic direction and execution of design across the business. You are adept in market trends, design best practices, and competitor insights, and how these factors impact our customers and our business results. You are passionate about building solutions that drive client loyalty, engagement and are relentless on simplification. You operate with the highest standards of integrity and have business strategic and financial acumen to understand the impact of decisions on economics. You know how to apply design thinking and agile product design and combine the art and science of design to create world class experiences, validating solutions through research and testing. Running effective design maintenance and operations with an eye on quality, analytics and ROI is part of the puzzle. The role is equal parts design engineer, artist, strategist, execution driver, and change agent, with a focus on marketing, product development, digital acquisition, onboarding, and servicing, and end to end service design. This senior leader will be responsible for defining and driving our long-term design vision and strategy, defining the client and colleague experiences across the spectrum of USPB platforms and products. The role will report directly to Citi’s Head of Design and UX, and will closely collaborate with business, product & engineering senior leaders to design and develop best in class client experiences and products. This executive will lead a diverse team of creative professionals based in our strategic technology sites (New York, Dallas).

Objective

The Citi Design & UX team is helping transform traditional corporate, commercial, and personal banking into the digital (human) age, scaling design as a critical strategic enabler for the firm. Our ambitious and rapidly growing team is taking over 200 years of Citi’s heritage and transforming it into an adaptable, client-focused, inclusive, and design-centric organization. We’re making banking more human, simple, and relevant, with modern cutting-edge products and services that are easy to get and use at the moment of need.

We're looking for a visionary “renaissance” leader with an entrepreneurial mindset and a high level of emotional intelligence, who has the experience of creating, communicating, and delivering a unifying vision; a senior innovator with exceptional technical, leadership, and communication abilities and ability to influence change at all levels of the organization. This individual will serve as a disrupter, elevating requirements to drive a global design strategy, and expand the scope and value of the design function across the organization. Developing and leading a team of creative professionals and building strong and collaborative relationships with senior leaders and key stakeholders to drive the vision forward is essential. An ideal candidate will be comfortable with not only leading and influencing but also diving into the most intricate of design details and rolling up her/his/their sleeves to guide and influence the work.

Key Function:

The User Experience Function Group Manager is an executive leadership role, with overall responsibility for all aspects of Design & UX for a significant business group or division. The User Experience executive partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. We undertake a wide spectrum of activities, from discovery and research, through definition, ideation and design, to the management of design systems and the delivery of interactive prototypes and high-fidelity designs to our development partners. The Design & UX group’s primary goal is to design products and solutions that are streamlined, intuitive, consistent, accessible, inclusive, great-looking, and easy-to-use, which perfectly suit (or even anticipate) our clients’ needs.

Priorities Include:

• Defines, manages, adapts, and communicates product and experience designs necessary for the USPB businesses, addressing all aspects of the customer lifecycle, including acquisition, service, growth capabilities, ensuring consistency in UI and UX across the ecosystem
• Partner with business, digital, technology and operations stakeholders to identify needs, validate pain points, and determine the high-level value proposition / business case for implementing innovative, relevant, and cost-effective design solutions. Deploy techniques such as Design Thinking, Service Design, current state analysis, data and analytics, and business case development to establish near and long-term design priorities. Conduct and incorporate qualitative and quantitative research and competitive analysis as required
• Align with and support our global client strategy, analytics and operations teams and relevant centers of excellence, networking and collaborating across the franchise to deliver the power of Citi’s global capabilities to our clients, accelerating change adoption and facilitating evolution of a client-obsessed workforce and expanding global product portfolio
• Establish routines and mechanisms to oversee and govern progress in achieving vision, strategy and simplification goals; inclusive of clearly defined metrics and milestones
• Strategize and collaborate with USPB business leaders to establish the design framework, blueprint, and experiences across client and colleague journeys, ensuring both business requirements and user experiences are optimized
• Build, lead, and evolve our next-generation digital design practice, aligned with business and brand needs and expectations, while driving a frictionless and delightful client experience
• Drive Design System development and adoption, deploying common UI components across Services ecosystems
• Develop approach to drive best-practice sharing and collaboration across business areas and design team along defined areas of future growth; provide support and guidance to partner as needed to ensure objectives are met
• Champion an inclusive and diverse global mindset and culture to attract a deep and diverse talent pool within the organization, as well as deliver inclusive products to the market
• Lead with human-centered and data-driven design principles, aligning with revenue, efficiency, and client experience business objectives
• Manage large team of employees, subcontractors, and agency relationships across locations to deliver on time and on budget and increase quality of design deliver, managing costs, risks, controls, and capacity forecasting.
• Lead large-scale programs to increase prevalence of design thinking and culture across our most strategic initiatives

Organizational Scope and Accountability

• Strong leadership skills, presence, and composure; can lead through influence / without formal authority
• Thinks Design first but quickly grasps and is conversant in business strategies with a particular focus on Digital and Technology based outcomes
• Innovative and curious, and readily able to think outside of the box, especially relative to disruptive technology
• Communicates effectively and impactfully to all levels of an organization, from front line client-facing staff to Board members
• Self-starter who brings high sense of urgency to assignments and goals
• Comfortable with ambiguity and change
• Passionate about improving a wide range of employee and client experiences
• Has strong project management skills, but deploys a flexible approach to meet the needs of a broad group of diverse stakeholders
• Balances analytical and creative abilities effectively and with context

Responsibilities:

• Overall responsibility for all aspects of UX for an Organization
• Promote UX as a key driver for the overall product and technology strategy for organization
• Build, develop and retain a high quality team, coaching and developing managers and senior designers effectively.
• Work as a highly effective "manager of managers" providing guidance and opportunities for junior managers to grow and thrive
• Provide close partnership for senior business stakeholders and development heads to deliver world-class experiences
• Budget and resource management, and overall program management for the group
• Create an effective team structure, engaging 3rd party partners if needed, to provide scalability and flexibility to cope with fluctuations in demand
• Establish governance to ensure quality and consistency of work, and a joined-up approach for all teams in the business group/division.
• Hands-on design and thought leadership with your teams, coaching, mentoring, and developing their design skills and practices to ensure the highest quality designs.
• Direct engagement with clients whenever necessary and possible
• Regular, transparent communication of status and metrics to management and stakeholders
• Continuous seeking of opportunities to make improvements to team efficiency and process
• Keep up to date with the latest UX practices, innovations and tools
• Ensure all designs comply with ADA/WCAG standards for accessibility
• Deliver on-time, identifying and managing risks to ensure timelines are met, and escalating where needed
• Identify and articulate design and technical conflicts between senior stakeholders and partners, and drive resolutions, always championing the user
• Evangelism to get broad and strong buy-in to the benefits of UX
• Contribute to the wider UX community of practice
• Work as a figurehead to promote Citi's UX capabilities and achievements externally to raise Citi's profile and attract top talent.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Organizational Scope and Accountability

• Strong leadership skills, presence, and composure; can lead through influence / without formal authority
• Thinks Design first but quickly grasps and is conversant in business strategies with a particular focus on Digital and Technology based outcomes
• Innovative and curious, and readily able to think outside of the box, especially relative to disruptive technology
• Communicates effectively and impactfully to all levels of an organization, from front line client-facing staff to Board members
• Self-starter who brings high sense of urgency to assignments and goals
• Comfortable with ambiguity and change
• Passionate about improving a wide range of employee and client experiences
• Has strong project management skills, but deploys a flexible approach to meet the needs of a broad group of diverse stakeholders
• Balances analytical and creative abilities effectively and with context

Qualifications:

• 15+ years of experience leading design-led technology-enabled change projects / programs that crossed functional and business area siloes, and which incorporated process, technology, and organization change. Experience within the Financial Services or another regulated industry is preferred
• Deep expertise as a hands-on design leader working on complex products in a large organization, structuring, establishing, and leading multiple customer-centric engineering teams
• Experience in digital, client experience strategy and operating model transformation
• Deep experience in building client experience, persona development, client journey evolution development 
• Proven track record in leading transformation and change, and ability to materially change business trajectory
• Demonstrated ability to build internal relationships with broader stakeholders across a franchise to drive to common goals and outcomes with specific focus on connecting dots across global clusters and regions
• Effective leader in defining and presenting the strategies to C-level executives
• Ability to utilize available tools and resources to accomplish end goals
• Open, transparent, and highly collaborative leader who builds trusted relationships across teams and geographies
• Proven leadership skills and ability to work in a matrixed environment
• Strategic, analytical, and systematic thinker who consistently challenges the status quo and constructively challenges the team to drive change and continuous improvement
• Demonstrated track record of positively impacting organizations and transitioning work, processes, and employees to higher value business models
• Specific subject matter expertise regarding transformation and program management disciplines and a strong business understanding of the products and services Citi offers
• Exceptional communicator who loves working with people, confident communicating at all levels from an individual team to the entire enterprise
• The ability to succeed in a cross-matrixed organization that relies on building support in other groups 
• 10+ years strong leadership of design teams
• Excellent time and project management skills
• Ability to partner directly with senior business stakeholders or clients, and “speak their language”
• Exceptional communication and presentation skills
• Strong skills in professional design tools e.g. Figma, Adobe Suite, Sketch, Invision, Axure
• Experience working with agile methodology
• Skilled at working with third party service providers
• Experience in affecting large culture change
• Strategic organization and service design experience
• Financial services knowledge or experience
• Practical knowledge of software development

Desired Skills:

• Vision and Design Strategy Definition
• Visual Design
• Strategic Roadmap Development
• Client Experience Focus
• Research and Analytics
• Software & Product Engineering
• Business Transformation
• Technology & Digital Thought Leadership
• Operating Model Design
• Quality Assurance
• Program Management & Governance
• Business Case Development
• Rapid Prototyping

Education:

• Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Technology

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Job Family:

Digital Design Engineering

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Job Family:

Investigation Consulting

Travel Required:

None

Clearance Required:

Active Top Secret (TS)

What You Will Do:
Guidehouse is looking for Legal & Administrative Consultant to be a part of our litigation and investigative practice area supporting the Public Sector.  The Legal & Administrative Consultant will assist with a broad array of legal support matters. The position supports a law firm environment, which includes lawyers, paralegals, and other administrative staff. The ideal candidate will be a self-starter and be able to work with little-to-no supervision. This role is part of a larger team that optimizes legal workflows and prepares court documents and communications. Attention to detail and timely work are important to meet court deadlines. The Legal & Administrative Consultant will use independent decision-making, good judgment, and discretion in handling highly confidential and sensitive information.  All work will be performed in Washington D.C.

What You Will Need:

• An ACTIVE and CURRENT TOP SECRET federal security clearance.

• One (1) or more years of legal clerical or administrative support experience.

• Strong understanding of Microsoft Office (Word, Excel, and PowerPoint).

• Excellent interpersonal, verbal, and written communication skills. 

• Adaptive and flexible work style with the ability to adjust to changing priorities and work well under pressure.

What Would Be Nice To Have:

• Experience with litigation case management systems

• Ability to coordinate intake of new cases and requests for work on existing cases, case files and tracking records, organizing documentation electronically and in paper case files, and communicating case information to case teams.

• Experience tracking progress on cases, including checking Public Access to Court Electronic Records (PACER) notifications and reporting progress. 

• Experience in document scanning and copy.

• Experience preparing files for hearings and trials, assemble binders, packing and preparing information for delivery.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

03/13/2024

Address:

128 Courthouse Square

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
• Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
• Meets customer transaction-based needs with seamless execution.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
• Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

$33,300.00 - $49,500.00

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

03/29/2024

Address:

1571 Sandhurst Circle

Retail Banking Sales & Service

IFIC or CSC must be completed

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
• Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
• Meets customer transaction-based needs with seamless execution.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
• Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
• Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
• Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
• Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
• Provide guidance to CSRs with respect to the sales and referral process.
• Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
• Act with confidence by answering customer questions and owning customer issues.
• Maintain a position of trust and responsibility by keeping all business confidential.
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
• Adhere to established policies and procedures while opening/servicing the full range of Retail products.
• Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
• Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
• Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.

SUPERVISORY RESPONSIBILITIES:

None.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• College degree or work experience providing transferrable skills, or, combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

WORKING CONDITIONS:

• Normal office environment.
• Extending viewing of computer screens.
• This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
• Travel outside of the affiliate will be required for various classroom training sessions.

Personal Banker Associate I - Oswego and surrounding area

LOCATION -- Oswego, Illinois 60543

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

This position will provide personal financial services at assigned military installations. Primary responsibilities include the full breadth of personal financial counseling services to military service members and their families at military installations. Services include education and counseling addressing financial services that may include, but are not limited to, one-on-one counseling, consultation with a commander or with another provider or staff, conducting briefings and presentations, or providing referral resources to a participant outside the context of a counseling session. Works closely with the installation and military branch Points of Contact (POC) to assure that the program is providing within scope and meets the needs of the installation.

• Provides personal financial counseling and management services directly to service members and their families.

• Assists service members in establishing a spending plan for extended absences.

• Develops and makes available informational financial materials to service members and families.

• Coordinates, publicizes and provides a wide variety of Personal Financial Management classes/workshops, e.g., topics across the military lifecycle, including, but not limited to, arrival at first duty station, pre- and post-deployment, and personal and career events outlined in DoDI 1322.34.

• Responds to requests for age-appropriate classes or seminars.

• Possess the skills to effectively utilize virtual counseling or other electronic modes of communication, such as web based, secure online chat, or video-based communications and secure video teleconference sponsored by the customer. Virtual PFC support may only be authorized by OSD FINRED Program office.

• Manages duty to warn situations according to Department of Defense (DoD) protocol.

• Communicates with leadership and participates in regular individual and group supervision, sharing information regarding trends and issues on the installations to which the counselor is assigned.

• Participates in regular in-services/training, quality improvement committees or other contract activities as assigned/appropriate.

• All other duties as assigned.

Other Job Requirements

Responsibilities

Bachelor's degree required.

May consider applicants with an associate degree plus 4 years' experience in lieu of bachelor's degree.

May consider applicants with a high school diploma plus 6 years' experience in lieu of a bachelor's degree.

3+ years of financial counseling experience.

Must be a U.S. citizen and speak fluent English.

Be able to obtain a favorably adjudicated Tier 1 investigation.

Must have one of the following certifications: Accredited Financial Counselor (AFC), Certified Financial Planner (CFP), or Chartered Financial Consultant (ChFC).

General Job Information

Title

Personal Financial Counselor - Washington, D.C.

Grade

23

Work Experience - Required

Financial Counseling

Work Experience - Preferred

Education - Required

A Combination of Education and Work Experience May Be Considered., Bachelor's

Education - Preferred

License and Certifications - Required

AFC - Accredited Financial Counselor - Enterprise, CFP - Certified Financial Planner - Enterprise, ChFC - Chartered Financial Consultant - Enterprise

License and Certifications - Preferred

Salary Range

Salary Minimum:

$53,125

Salary Maximum:

$84,995

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.

This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Job Responsibilities: • To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums etc in an accurate and quality manner. • Use of the Choose and Book system where appropriate; to assist in referral of patients to one or more hospital(s) of their choice which includes sending out relevant documentation to the patient. • Resolving problems which relate to the Choose and Book system. This includes changes to place of referral and dealing with rejected referrals. • Informing GPs of new services available on Choose and Book. • To assist the Practice Manager with clerical and administrative duties. • To make appointments, bookings and admissions as required. • To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes. • To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. • To retrieve medical records and assist in the completion of medical/insurance records. • File patient records and correspondence in patient medical records. • To receive incoming and initiate outgoing telephone calls in order to deal with appropriate queries. • To assist with the gathering of statistics and information when required. • To provide cover for members of the secretarial team during periods of sickness and annual leave. • In liaison with the staff member responsible, maintain adequate supplies of office stationery in order to perform your secretarial duties. • To receive and dispatch mail and maintain a pending system. Confidentiality: • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. • In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential. • Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Major duties include but are not limited to:

• Acts as administrative liaison between the offices of the University Department Chair and Diagnostic Imaging Service.
• Advises the Director and Administrative Officer of important office matters arising during their absence.
• Maintains correspondences, travel, clinical activities, faculty matters, budgetary and fiscal items, and research matters.
• Develops and maintains a database for Diagnostic Imaging workload and prepares reports from same as requested.
• Proofreads outgoing correspondence for grammar, spelling, format, construction and procedural accuracy.
• Compares costs and convenience and, based on the preferences expressed by the traveler, arranges both travel and accommodation as required.
• Advises individuals when appointments must be rescheduled and arrives at mutually agreeable time for each party concerned.
• Serves as a back-up to other department secretaries during their absence and as back-up timekeeper to all units within Diagnostic Imaging Service.

Work Schedule: Monday - Friday 7:30am -4:00pm
Telework: Not authorized.
Virtual: This is not a virtual position.
Position Description/PD#: Secretary (OA)/PD411380
Relocation/Recruitment Incentives: Not authorized.
Critical Skills Incentive (CSI): Not approved.
Permanent Change of Station (PCS): Not authorized.
Financial Disclosure Report: Not required.

Starting at $46,736 Per Year (GS 6)

WHAT YOU'LL BE DOING DAY TO DAY

As an Information Technology Specialist (SYSANALYSIS), you will use your knowledge of and experience with The Office of the Chief Information Officer to optimize business results and customer experience by:

• Resolving hardware/software interface and interoperability problems; ensures systems' availability, functionality, integrity, and efficiency.
• Identifying and recommending software and/or software modifications that can facilitate exchange of information between IT operations.
• Being responsible for the major aspects of technical architectural design and integrity, research and evaluation of new technologies, enterprise IT activities and systems management, and performance management of systems, programs, and applications.
• Leading, planning, and coordinating major IT projects that include acquisitions, systems testing and development, systems migration, disaster recovery, security, website development and management, data storage and retrieval, records management, etc.

Starting at $87,466 Per Year (GS 12)

• Plans, coordinates, and implements a broad range of administrative operation policies and management support programs consider departmental and USG requirements, policies, and laws with those of the host nation and specialized requirements of posts.
• Develops action plans and proposes solutions for management and administrative operational problems/issues, including personnel and resources occurring throughout the AF Bureau.
• Oversees/assists with official visits by the President and/or First Lady, Members of Congress, the Secretary of State, and other Executive branch, cabinet level officials and other VIPs.
• Represents and advocates AF and post positions on resource and administrative policy matters within the Department and with all other USG agencies and with assigned bureaus within his/her functional portfolio.
• Drafts substantive papers as appropriate and actively participates in these in-depth briefings on a range of topics in the M family.

Starting at $132,368 Per Year (GS 14)