Business Development Manager (RM 8000 - RM 18,000)
Full-time
Senior Executive
19 hours ago
Job Responsibilities :Account Management Develop relationships with existing customers and service their needs accordingly. Work with the Sales Administration team to ensure customer SOPs are in place and where necessary amen...
Job Responsibilities :
Account Management
- Develop relationships with existing customers and service their needs accordingly.
- Work with the Sales Administration team to ensure customer SOPs are in place and where necessary amend/create new SOPs to improve efficiency and customer satisfaction.
- Ensure Sales reports are produced each month and analysis is done accordingly. Customer buying and selling trends are to be presented accordingly as well as general market observations.
- Work with the Customer Service department to ensure complaints are dealt with efficiently. Where necessary work together to make decisions that are satisfactory for both the customer and BSSB.
Market Research (Product, Trends, And Standards) And Planning
- Identify product trends (i.e. designs/colors/styles) and market trends (buying / financial) and gather information to be presented and used when strategizing on Sales direction
- Identify potential opportunities and threats to be considered when executing the marketing plan for the region.
Sales
- Formulate a Sales plan based on the Market research. This should be presented with timelines in mind and potential sales generation. This should be considered in conjunction with the revenue targets set by the Senior Management.
- Generate new leads identify new customers and sales potential within the region and make contact accordingly to set up meetings.
- Familiarise yourself with the product. Understand the construction and the quality standards clearly. Equip yourself with the knowledge to sell the product with confidence.
- Work closely with the R&D department to develop products by the required costs and target prices as required by the market/customer.
- As part of the Business Development Team, you will be required to work with and contribute to the design direction for the BSSB collections year to year. This will be based on your Market research and discussions with customers on Market trends.
- Overseas travel where necessary to meet with customers and set up/close sales.
Customer Service
- Ensure the customer service levels are agreed upon with customers and considered when making quotations.
Job Requirements
- Must possess a Diploma/Bachelor's Degree in Business Administration/ Management/ Marketing or equivalent.
- Proven experience in market development particularly if it's in the furniture industry or related fields will be an added advantage
- At least 7-8 years (s) of working experience in a managerial position in a manufacturing background preferably from the furniture industry.
- Fast learner and adaptable to changes in a dynamic business Company.
- Possess good written and verbal communication skills in English.
- Strong communication skills and organization skills.
- Ability to work under pressure.
- Willing to work at Klang Utama, Klang.
Perks & Benefits
- Employee equity
- Allowance (travel stipends, transportation, etc.)
- Casual dress code
- Medical insurance
- Open culture
- Paid training and development
BSSB is a British owned and run, Malaysian based volume manufacturer of leather and fabric beds and dining chairs that supplies some of the leading brands within focused markets for retail and contract furniture today. BSSB was established in 1999 in Malaysia to fulfil demand requirements for well designed British manufacture with a lower cost centre and volume capacity. From this initial concept BSSB developed into a specialist manufacturer of upholstered beds and dining chairs to supply the UK retail and contract market. In 2002-2006 BSSB expanded into the Spanish, South African and Taiwanese markets. In 2008-2010 BSSB has and continues to establish expansion into other key market bases such as Australia, USA, and Japan along with other parts of Europe and Asia.
COMPANY GOALS
BSSB has built up a solid reputation for quality furniture manufacture and has supplied most of its customers for years with value and successfully developed designs. These designs have to lead to the no.1 retailer, manufacturer and wholesaler shop floor profit returns and these successes have then been maintained through our commitment to relationship building, customer and market understanding. Our aim at BSSB is to continue this legacy and continue to produce high-quality products, tailored to our customer needs at affordable prices, creating what we hope to be the perfect formula for a winning team. We look forward to you becoming a part of this goal.
