Total 84 Information Technology job vacancies in Axiata Tower, KL Sentral

主要責任：

- 與經理和開發人員合作，了解產品的技術面。
- 撰寫和編輯各種技術內容，包括產品文件、使用者指南、知識庫文章和發行說明。
- 開發引人入勝的行銷資料，例如網站文案、部落格文章、案例研究和白皮書，以宣傳我們的系統及其功能。
- 確保所有內容都遵循品牌聲音和風格指南，同時保持準確性和一致性。
- 進行研究以了解行業趨勢、最佳實踐和競爭對手產品的最新動態，以提高我們內容的品質和相關性。
- 與行銷團隊密切合作，支援內容規劃和活動，根據需要提供技術專業知識和見解。
- 與設計師和多媒體專家合作，創建具有視覺吸引力的互動式內容，包括資訊圖表、影片和互動式教學。

資格：

- 英語、傳播學、新聞學、技術寫作或相關領域的學士學位。
- 擁有豐富的技術文案撰稿人、內容撰稿人或技術撰稿人經驗，最好是在技術或 SaaS 行業。
- 優秀的寫作、編輯和校對技巧，對細節和準確性有敏銳的洞察力。
- 對技術概念有深刻的理解，並能夠將其轉化為面向非技術受眾的清晰簡潔的內容。
- 熟悉內容管理系統 (CMS) 和協作工具，例如 Google Docs、Microsoft Office 或 Confluence。
- 具有 SEO 最佳實踐和關鍵字研究以優化搜尋引擎內容的經驗者優先。
- 能夠在最少的監督下獨立工作，並在快節奏的環境中按時完成任務。
- 強大的人際溝通和溝通能力，能夠與跨職能團隊有效協作。

福利：

我們提供有競爭力的薪資、全面的福利以及靈活的工作環境，讓您的想法和創造力受到重視和獎勵。

如果您是一位熟練的技術文案撰稿人，對科技充滿熱情，並且善於將複雜的概念轉化為引人入勝的內容，我們很樂意聽到您的來信！立即申請，成為我們重塑招募未來的旅程的一部分。

Paired, a global staffing and recruiting agency, is excited to announce an incredible opportunity for an experienced Lead Full-Stack Software Developer to join our client's dynamic team. As a key member of the development team, you will play a crucial role in developing and maintaining high-quality software across multiple projects. Your expertise in coding, project management, and team collaboration will be instrumental in delivering innovative solutions to our client's customers.

Company Location: Bangkok, Thailand (Relocation will be provided)

Key Responsibilities:

• Write clean, efficient, and maintainable code across the full stack of various projects
• Conduct code reviews to ensure code quality and adherence to best practices
• Implement new features and fix bugs in existing software
• Participate in project planning and provide technical insights and time estimates
• Coordinate with team members to prioritize tasks and meet deadlines
• Seamlessly switch between different project environments (languages, frameworks, databases)
• Oversee the protection of the company's intellectual property in software development
• Collaborate with designers, developers, and product managers to deliver high-quality software
• Mentor and share knowledge with team members
• Manage relationships with international development contractors and ensure their work meets quality standards
• Be sensitive to cultural differences and effectively manage work across different time zones
• Stay updated with the latest trends and technologies in full-stack development
• Troubleshoot and solve complex problems in software development
• Interact with clients to understand their needs and provide technical expertise
• Oversee and participate in the testing process to ensure high software quality
• Create and maintain comprehensive documentation for multiple projects

• Proficiency in multiple programming languages (e.g., JavaScript, Python, Java)
• Expertise in front-end technologies (React, Angular) and back-end frameworks (Node.js, Django)
• Strong understanding of database management and experience with various databases (SQL, NoSQL)
• Experience with Agile methodologies and software development lifecycle management
• Familiarity with DevOps practices and tools (CI/CD, Docker, Kubernetes)
• Experience with version control systems (Git) and code merging strategies
• Strong problem-solving and analytical skills
• Excellent time-management and organizational skills
• Strong communication skills for collaborating with both technical and non-technical stakeholders
• Experience in managing or collaborating with international teams
• Understanding of IP issues and legal aspects related to software development
• Experience in testing strategies and quality assurance methodologies

If you are a skilled Full Stack Senior Software Developer with a passion for delivering high-quality software solutions, we want to hear from you! Join our client's team through Paired and contribute to the development of cutting-edge products in a collaborative and dynamic environment.

Our client offers competitive compensation, opportunities for growth, and a supportive work culture that values innovation and excellence. Apply now through Paired and take your career to the next level!

Head of Computer science Tower Hamlets
Head of Computer science £ 36,745- £ 56,959 (TLR included)
Head of Computer science July/Secondary school
Head of Computer science September start

Are you a Head of Computer science? Looking for a new challenge?

Do you have good behaviour management skills?

Are you looking for a TLR?

If you answered yes to the above, then apply for this role now!

Head of Computer science - The Role

You will be working in a mainstream secondary school as a Head of Computer science. You will be a full-time school Head of Computer science in a secondary school. The hours will be from 8:30pm - 3:30 pm.

Head of Computer science -The School

This is a secondary school in the modern town of Tower Hamlets , catering to pupils between the ages of 11-18. This school is known to have a keen, positive environment for both staff and students alike. This school is located a stone's throw from a station. There is also parking available on site.

Apply for this Head of Computer science role or contact Shanti Mason at TLTP for more information!

We offer a £250 referral bonus for every person you recommend whom we go on to work with. If you know anyone looking for a Head of Computer science role, please send us their details.

Position Summary

1. Review each sales processes including contract, PO(Purchase Order), supply projection, invoice, inventory, and other sales tasks and provide guidance to relevant sales team to make them comply with these processes.
2. Aggregate monthly performances of each year and month and analyze the gap between the actual and the target to share the results with the sales team and set their new targets.
3. Check the validity of the marketing budget and adjust the budget expenditure of each sales departments.
4. Improve the accuracy of supply projection and optimize the logistics process.

Role and Responsibilities

1. [Process review] Perform work processes such as contract, PO(Purchase order), supply projection, invoice, inventory, etc. and operate the system; if other issues that have not been defined arise, analyze the differences from the defined processes.

2. [Process compliance check] Produce documents for explaining the work processes to the sales force and check for abnormalities in each sales activity.

3. [Target setting and performance aggregation] Consolidate annual and monthly targets for sales indices of each sales team such as contracts, PO(Purchase order), supply projections, invoices and inventories, and calculate the gap between the actual and the target.

4. [Marketing expenses validity check] Analyze the requests for approval on sales promotion expenses and check their basic items.

Skills and Qualifications

• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways

• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions

• Normally receives little instruction on day-to-day work and receives general instructions on new assignments

• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience

#Li-SAVINA #Li-Midsenior

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Position Summary

Be responsible for end-to-end integrated marketing communication (IMC) campaigns on e-Commerce platforms (Shopee, Lazada, Tiki), from planning to reporting. Measure & report performance and access against goals (ROI & KPIs) with proposed plan.
Lead relevant marketing agencies to ensure excellent planning, execution, performance and timeline. Work with partners and platforms to identify opportunities for business growth and maintaining positive relationships.

Role and Responsibilities

• Understand customer behaviour via data analysis to implement appropriate action plans to enhance user experience (UX).
• Give recommendations for sales team based on data-driven insight to accelerate performance of related channels or platforms.
• Work with partners and platforms to identify opportunities for business growth and maintaining positive relationships.
• Collaborate with platforms & agencies to improve Operation Excellence in terms of related execution along with liquidation.

Skills and Qualifications

• Develops professional expertise by complying with company policies and procedures

• Works on problems of moderate scope where analyzing situations or data requires a review on various factors

• Exercises judgment within defined procedures and practices to determine appropriate action

• Normally receives general instructions on routine work with detailed instructions on new projects or assignments

• Generally requires a bachelor's degree with a minimum 2 years related experience, or advanced degree without experience

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Position Summary

1. Maximize the revenue and profit by planning and executing the sales strategy and plan optimized for the selected channel account based on the regional business strategy.
2. Build a foundation for maximizing sales revenue and profit based on the trust and teamwork with the channel accounts.

Role and Responsibilities

1. [Sales target management by channel] Prepare to set the optimal sales target that will drive continued growth of the business unit and channel accounts (partners) and encourage employee morale.

2. [Sales strategy setting by channel] Plan the optimal sales strategy that will allow to meet the sales target by analyzing the assigned channel accounts, commercial district, and products.

3. [Sales execution] Carry out sales in ways that focuses on achieving the target based on cooperation with channel accounts.

4. [Channel monitoring and risk management] Participate in the building of trust with channel accounts and creation of a foundation for continued revenue growth.

Skills and Qualifications

• Experienced professional with full understanding on specialized areas; resolves a wide range of issues in creative ways

• Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutions

• Normally receives little instruction on day-to-day work and receives general instructions on new assignments

• Typically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree; or a PhD without experience

#Li-SAVINA #Li-Midsenior

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

Job Description:

Parsons is looking for an amazingly talented Technical Design Director to join our team! In this role you will get to Provide management and direction for one of the large Engineering disciplines, or may have a special assignment such as Manager of the Quality Program, or Operations Manager for the department, or Manager over all engineering disciplines on a large job, typically exceeding $250 million in total installed cost.

What You'll Be Doing:

• Provides management and direction for one of the large Engineering disciplines, or may have a special assignment such as Manager of the Quality Program, or Operations Manager for the department, or Manager over all engineering disciplines on a large job, typically exceeding $250 million in total installed cost

• Reviews and approves discipline staffing budget estimates and staffing assignment schedules on each project.

• Reviews and approves staff forecasting reports.

• Monitors the quality and progress of the discipline on each project, ensuring that production requirements are satisfied.

• Works closely with Project Managers to resolve any existing or forecasted problems related to discipline staffing, quality of work, schedule performance or productivity.

• Establishes standards and procedures manuals for the discipline. Recommends improvements to department procedures.

• Supervises the preparation of the discipline's annual salary plan and controls salary actions within the approved plan.

• Responsible for overall managerial and technical direction of the discipline. Recruits, interviews, and evaluates prospective employees.

• Hires, offers personnel development, conducts performance evaluations, counsels, takes corrective action, as required and approves terminations. Ensures that new employees receive orientation on company policies and procedures.

• Supports pre-contract and business development efforts as required, serving as technical consultant.

• Ensures performance within overhead budgets assigned to the discipline.

• Actively participates in and promotes the Quality Improvement Program.

• Heads a committee within the discipline, striving to motivate and educate the assigned personnel.

• Performs other responsibilities associated with this position as may be appropriate.

What Required Skills You'll Bring:

• Bachelor's Degree in Engineering (or related field) and typically 20+ years of related work experience, including significant managerial experience of a large group of Engineers, Designers, and technical support personnel. Professional Engineer registration with active membership in a professional engineering society may be required

What Desired Skills You'll Bring:

• Proven ability for managing a large group of engineering/technical personnel and directing work involving complex technical situations, excellent written and oral communications skills, and a thorough knowledge of industry practices and regulations are required.

• Must also possess a thorough knowledge of current technology and the capabilities and efficiencies of specific engineering software for use in completing engineering assignments.

Minimum Clearance Required to Start:

Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.

Job Description:

Parsons is looking for an amazingly talented Technical Director - Structural Engineering to join our team! In this role you will get to oversee all aspects of structural design and engineering for the Opera House construction project. You will lead a team of skilled professionals and collaborate closely with architects, contractors, and other stakeholders to ensure the successful execution of the project. This role requires a seasoned leader with extensive experience in mega structural steel projects and a passion for innovation and excellence. This is an exciting opportunity to contribute to a landmark project and leave a lasting legacy in the industry.

What You'll Be Doing:

• Lead the structural engineering team in developing innovative and cost-effective solutions for the projects mega structural steel requirements.

• Collaborate with architects and other design professionals to ensure seamless integration of structural elements with the overall design concept.

• Oversee the structural analysis and design, ensuring compliance with applicable codes, standards, and regulations.

• Provide technical expertise and guidance on complex structural engineering issues.

• Manage the procurement of structural materials and services, ensuring quality, cost-effectiveness, and timely delivery.

• Conduct thorough reviews and inspections of structural plans, drawings, and specifications to identify and resolve potential issues.

• Monitor project schedules, budgets, and resources related to structural engineering activities, and implement corrective actions as necessary.

• Communicate effectively with internal and external stakeholders, providing updates, reports, and presentations as required.

What Required Skills You'll Bring:

• Strong leadership and team-building skills, with the ability to inspire and motivate multidisciplinary teams.

• Excellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with diverse stakeholders.

What Desired Skills You'll Bring:

• Bachelor's degree in Civil Engineering or Structural Engineering

• Minimum of 20 years of experience in structural engineering, with a focus on large-scale projects involving mega structural steel projects

• Proven track record of successfully delivering complex structural engineering projects, preferably high capacity entertainment arena’s or similar structures.

Minimum Clearance Required to Start:

Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.

Job Title

Clinical Application Specialist - Ultrasound

Job Description

Company Introduction
필립스코리아는 1976년 한국 법인을 설립한 후, 지난 40년간 헬스케어, 소비자 라이프스타일, 조명 등 3대 사업 부문을 중심으로 한국 소비자에게 의미 있는 혁신을 제공하고 한국의 기업 시민으로서 지속 가능한 사회를 만들고자 노력해 왔습니다.
현재는 전문 헬스케어 솔루션과 퍼스널 헬스 솔루션을 통해 전방위적 헬스케어 솔루션을 제공하며, 한국인이 더욱 건강한 삶을 영위하도록 돕고 있습니다. 필립스코리아 본사는 서울시 중구에 위치하고 있으며, 300여 명의 임직원이 근무합니다. 

• 필립스 코리아 홈페이지
• Working at Philips Korea
• Future Together - Partnership & Innovation ​

Region: Seoul, Korea(서울 중구)

Role Summary:

Clinical Application Specialist, Ultrasound is responsible to ensure that customers (e.g. end-users, technicians, operators) are properly introduced and trained to optimally use Customer Lifetime Value products like clinical options, add-ons & upgrades for Ultrasound delivered, installed and handed over by Philips and maximize customer satisfaction in the assigned region. This position will provide clinical value by training to internal and external customers and increase business volume in Ultrasound Customer Lifetime Value.

Clinical Application Specialist, Ultrasound는 필립스의 Ultrasound(초음파) 제품/솔루션/서비스의 임상 응용에 대한 지식 전문가로써, 제품 및 솔루션에 대한 임상 관련 지원을 하여 고객 만족도를 극대화 하고 비즈니스 규모를 확장하는데에 기여합니다. 고객에게 프레젠테이션 및 제품 데모 시연을 실시하며, 영업 팀에 임상에 관한 교육을 실시합니다.

Key Areas of Responsibilities:

• Train customers and partners on clinical procedures and protocols for optimal usage of Ultrasound equipment.
• Provide re-training for hospital staff and partners on new releases or any add-ons & upgrades for Ultrasound equipment in procedures.
• Ensure high-quality training and customer satisfaction.
• Report difficulties in equipment usage to headquarters.
• Deliver customized training materials as needed.
• Support conferences, Hands-on workshops, and user group meetings hosted by Philips.
• Gather direct feedback from customers through regular visits.
• Assist sales team and proceed clinical evaluation, demonstrations, and presentation
• Support overall Clinical marketing communication tasks including conference support, workshop material creation, etc.
• Provide clinical support such as research and equipment evaluation to market leaders and key opinion leaders (KOLs).Educate sales team on emerging clinical issues and market changes.
• Develop sales strategies to increase market share.
• Stay updated on clinical developments and safety standards.
• Manage safety standards and report accidents.
• Ensure training complies with company quality policy.
• Report customer feedback and follow quality standards.

• Ultrasound 제품의 최적 사용을 위한 임상 절차 및 프로토콜을 고객 및 파트너사에게 교육합니다.
• 새로운 출시나 추가 기능 및 업그레이드에 대하여 고객 및 파트너사를 대상으로 Re-training을 실시합니다.
• 높은 수준의 장비 교육과 고객 만족도를 제공합니다.
• 최적의 제품 활용에 관련하여 애로사항이 있을 경우 본사에 보고합니다.
• 필요시 고객에 맞춤형 교육 자료를 제공합니다.
• 학회, Hands-on Workshop, 필립스 주최의 제품행사를 지원합니다.
• 정기적인 방문을 통해 고객의 직접적인 피드백을 수집합니다.
• 영업팀을 지원하고, 임상평가, 제품 데모 및 프레젠테이션을 실시합니다.
• 학회, Workshop Material 제작 등 전반적인 Clinical Marketing 커뮤니케이션 업무를 지원을 합니다.
• 마켓 리더, 주요 고객(Key Opinion Leader)에게 리서치, 장비 Evaluation 등 임상 지원을 합니다.
• 신규 임상, 제품 트렌드 및 시장 변화에 대해 영업팀에 교육을 실시합니다.
• 시장 점유율을 늘리기 위한 영업 전략을 개발합니다.
• 안전 기준에 대한 정보를 유지, 관리하고 보고합니다.
• 회사의 품질 정책을 준수하여 교육을 실시합니다.
• 고객 피드백을 보고하고 품질 기준을 준수합니다.

Qualifications & Requirements:

• Education: Graduated in radiology or related fields preferred
• Experienced in Ultrasound clinical domain(eg. Clinical Application Specialist, Sonographer)
• Flexibility to travel to customer site
• Presentation and communication skills
• Proficiency in English communication is preferred
• Knowledge in Healthcare industry

• 학력: 방사선과 혹은 유관 전공 졸업자 선호
• 경력: Ultrasound 임상 분야 경력자(Clinical Application Specialist, Sonographer 등) 및 유관 직무 경험자
• 업무상 출장 가능한 분
• 프레젠테이션 및 커뮤니케이션 기술
• 업무상 영어 활용 가능자 선호
• 헬스케어 산업에 대한 지식
• 장애인 우대/ 보훈대상자 가점 채용

About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Employee Benefits:

• 재택대면혼합근무(Hybrid Working)
• 유연근무제(Flexible Working Hour)
• 월 1회 패밀리데이(Family Day)
• 패밀리케어휴가(Family Care Leave)
• 경조휴가 및 경조금(Congratulations and Condolences)
• 자녀 학자금 지원(Children School Fee Subsidy)
• 휴양시설 (Condominium)
• 선택적 복리후생제도 (Cafeteria Benefit)
• 임직원 단체보험 (Group Insurance)
• 종합 건강 검진 (Medical Check-up)
• 동호회 지원(Hobby Club)
• 임직원 상담 지원 프로그램(Employee Assistant Program)

Application Process:
Application -> Pre-screening call -> 1st Interview -> 2nd Interview -> Additional Interview(if any) -> Offer 

• Application Link: https://philips.wd3.myworkdayjobs.com/jobs-and-careers/job/Seoul/Clinical-Application-Specialist---Ultrasound_521508
• 서류는 자유양식이며 국/영문 이력서, Coverletter 혹은 자기소개서를 포함하여 1개의 파일로(PDF 권장) 제출 바랍니다. 
• 지원자 별로 각 전형별 통과/탈락 시 개별 연락을 드릴 예정입니다.

More Information: 
• 서류 상 허위 사실이 기재된 경우 전형 및 채용이 취소될 수 있습니다.
• 해당 포지션은 채용 시 마감될 수 있습니다.
• 전형 내용/일정은 회사 사정에 의해 변경될 수 있습니다.
• 지원서 작성 시 신체 조건, 출신 지역, 혼인 여부, 재산 및 가족의 학력, 직업, 재산 등 직무와 관련 없는 정보의 기재를 금지합니다.
• 지원 전 궁금하신 점이 있다면 recruit.kor@philips.com에 연락 주시길 바랍니다.

• Analyse and design software's requirements and specification
• Develop, test and evaluate new or existing system to produce system application
• Have programming skill: C languages, C++, Java, Javascript, .Net, AS400, and /or COBOL

Job Description:

Parsons is looking for an amazingly talented Technical Director - Structural Engineering to join our team! In this role you will get to oversee all aspects of structural design and engineering for the stadium construction project. You will lead a team of skilled professionals and collaborate closely with architects, contractors, and other stakeholders to ensure the successful execution of the project. This role requires a seasoned leader with extensive experience in mega structural steel projects and a passion for innovation and excellence. This is an exciting opportunity to contribute to a landmark project and leave a lasting legacy in the industry.

What You'll Be Doing:

• Lead the structural engineering team in developing innovative and cost-effective solutions for the projects mega structural steel requirements.

• Collaborate with architects and other design professionals to ensure seamless integration of structural elements with the overall design concept.

• Oversee the structural analysis and design, ensuring compliance with applicable codes, standards, and regulations.

• Provide technical expertise and guidance on complex structural engineering issues.

• Manage the procurement of structural materials and services, ensuring quality, cost-effectiveness, and timely delivery.

• Conduct thorough reviews and inspections of structural plans, drawings, and specifications to identify and resolve potential issues.

• Monitor project schedules, budgets, and resources related to structural engineering activities, and implement corrective actions as necessary.

• Communicate effectively with internal and external stakeholders, providing updates, reports, and presentations as required.

What Required Skills You'll Bring:

• Strong leadership and team-building skills, with the ability to inspire and motivate multidisciplinary teams.

• Excellent communication, negotiation, and interpersonal skills, with the ability to interact effectively with diverse stakeholders.

What Desired Skills You'll Bring:

• Bachelor's degree in Civil Engineering or Structural Engineering

• Minimum of 20 years of experience in structural engineering, with a focus on large-scale projects involving mega structural steel projects

• Proven track record of successfully delivering complex structural engineering projects, preferably sports complex’s, stadiums, high capacity entertainment arena’s or similar structures.

Minimum Clearance Required to Start:

Not Applicable/None

Parsons is an equal opportunity employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran.

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description

We are looking for a passionate and well-rounded technologist to head our in-house Web & Mobile Framework for crafting and assembling the next generation costumer experiences.

Responsibilities:

• Lead the mobile and web development practices by setting standards around how we work such as coding practices, architecture patterns, security, deployment, integration, testing and quality strategy
• Drive inner-sourcing practices within the organization.  Create a culture of collaboration where contribution is the default over consumption
• Promote components contribution and reusability, organize tech-talks and training, setup leaderboards and “gamify” the entire inner-sourcing practice to create stickiness
• Partner with stakeholders from all levels within the business, product, design and technology.  Build trust and empathy by aligning technology with business objectives
• Strategize framework adoption.  Campaign for consistency, reuse and standardization
• Create, maintain, and prioritize the product backlog for new features, enhancements, and fixes
• Set team goals. Be a motivator.  Maintain a hands-on engineering approach towards mentoring and up-skilling
• Continuously improve self and teams to keep pace with new and emerging trends in technology

Required skills:

• 10+ years professional development experience. Proven track record in delivering customer-centric applications
• Strong communication to collaborate with stakeholders in all levels – (business, product, design, and development)
• Expertise in Native Mobile Development – Java, Kotlin, Objective-C, Swift
• Obsessed about code-quality and test automation i.e. linting, unit testing, functional testing, visual testing, contract testing.
• Hands on experience in at least two of the following JavaScript frameworks
  • ReactJS
  • ANGULAR (1.x or >2)
  • VueJS
  • EmberJS
• Knowledge and experience with CI/CD tools – Bamboo, Jenkins etc
• Experience with micro-services, micro-front ends, cloud computing, APIs, relational and non-relational database 
• Ability to setup a team and define development processes from scratch
• Live and breathe Agile Practices throughout the Software Development Life Cycle
• Hands on experience with Extreme Programming (XP), TDD, and BDD
• Experience in Service Design, Product Design, UX Research, Customer Analytics a BIG plus

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

24WD76331

직무 내용

Autodesk Inventor, Fusion 360, CAM 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다.

• 문제를 해결하고 다른 사람을 돕는 것을 좋아하십니까?

• 고객 경험 증대에 대한 열정이 있습니까?

• Inventor, Fusion 360, CAM 또는 이에 상응하는 소프트웨어에 익숙하십니까?

기술 지원 팀에 속하며, 전화, 채팅, 웹, 온라인 포럼 및 기타 채널을 통해 보고된 고객 문제를 해결하는 중요한 역할을 합니다. 이 외에도, Autodesk 홈페이지에 기술 지원 문서 게시, 기술 관련 웨비나 계획 및 발표, 온라인 커뮤니티에서 Q&A 세션 호스팅, Autodesk University와 같은 회사 행사에서 발표할 수 있습니다.

상세 역할

• 채팅, 전화, 웹, 온라인 포럼 및 기타 방식을 통해 Autodesk에 보고된 고객 기술 문제 해결

• Autodesk 고객에게 제품 기능, 사용 등과 관련된 다양한 문제 및 질문에 대해 신속하고 친절하며 효율적인 지원을 제공

• 제품에 대한 문제를 조사하고 해결 방법을 제공하며 이에 대한 간결하고 명확한 기술 자료로 문서화

• 중요한 문제의 우선 처리 및 에스컬레이션 및 서비스 수준 규정 준수 모니터링

• 사례 관리 시스템에 지원 내역 문서화

• 고객 문제를 내부 팀으로 에스컬레이션

• 기술 지원 요청 사항 백로그를 적극적으로 관리

• 진행 상황에 대한 시기적절한 업데이트를 제공하여 고객 기대치를 관리

• 지식 기반 품질의 근본적인 개발 및 유지에 기여

• 제품 관리 및 제품 개발에 영향을 주어 제품 품질 향상

• 강력한 고객 관계를 구축하고 고객의 요구 사항에 대한 통찰력 확보

최소 자격

• 기계 공학, 산업 디자인 또는 이와 유사한 학사 학위

• 3년 이상의 업계 경험

• Inventor, Fusion 360, CAM (Autodesk FeatureCAM, PowerShape, PowerMill, PartMaker, HSMWorks 등) 사용 경험

• 고객 문제를 적극적으로 처리하는 능력, 문제 해결 및 문제를 해결 또는 완화하거나 필요한 경우 에스컬레이션하는 능력

• 고객 서비스, 문제 해결 및 분석 능력

• 팀 플레이어

• OS (Windows, Mac) 구성 및 트러블슈팅 능력

• 기본적인 영어 의사 소통 능력

• Simulation 소프트웨어 (Nastran, CFD 등) 사용 경험 (선택 사항)

이상적인 후보자

• 고객 중심: 고객과의 긴밀한 관계 구축 및 세부 사항에 대한 공감과 관심을 바탕으로 고객 중심의 솔루션 제공

• 명확한 의사 결정: 시기 적절하며 올바른 결정. 주어진 문제에 대한 정확한 판단, 작업의 우선 순위 정의, 세부 사항에 대한 주의를 통하여 적시에 솔루션 제공

• 책임감: 자신 및 다른 사람들이 책임감을 가지고 약속을 이행할 수 있도록 함

• 실행 지향: 긴박감, 높은 에너지 및 열정으로 새로운 기회와 어려운 도전에 도전

• 민첩한 학습자: 성공과 실패를 모두 학습 기회로 삼고, 새로운 문제를 다룰 때 실험을 통해 능동적으로 학습

• 팀 플레이어: 파트너십을 구축하고 다른 사람들과 협력하여 공유 목표를 달성

• 차이점에 대한 가치 부여: 다양한 관점과 문화가 조직에 가져다 주는 가치 인식

Position Overview

We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. -someone to actively engage with Autodesk customers from the Manufacturing community by providing technical troubleshooting, solutions, and guidance for Inventor, Fusion 360, and CAM products.

• Do you enjoy solving problems and helping others?

• Are you passionate about customer experience?

• Are you familiar with Autodesk software like Inventor, Fusion 360, CAM, or equivalent software tools?

Then we would like to hear from you. Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you will also engage in a variety of proactive support activities such as publishing technical articles in the Autodesk Support page, developing and presenting webinars, or presenting at company events like Autodesk University.

Responsibilities

• Resolve customer issues reported to Autodesk via chat, phone, web, online forums and other modalities

• Provide prompt, friendly, and efficient assistance to Autodesk customers on a variety of issues and questions related to product features, usage etc

• Research, verify, and document product issues, solution in short and clear articles for our Knowledge Base, or in our internal case management system

• Priority handling and escalation of critical issues and monitoring of service level compliance

• Document support interactions in a case management system

• Escalate customer issues to internal teams as required

• Actively manage personal backlog of support requests

• Manage customer expectations by providing timely updates on progress

• Contribute the fundamental development and maintenance of knowledge base quality

• Influence product management and product development to improve product quality

• Build strong customer relationships and gain insights into their needs

Minimum Qualifications

• Fluent in written and spoken Korean

• Bachelor's degree in mechanical engineering, industrial design, or similar

• 5 or more years of industry experience

• Experience with working with Korean customers

• Experience with Inventor, Fusion 360, CAM (Autodesk FeatureCAM, PowerShape, PowerMill, PartMaker, HSMWorks) or other tools

• Demonstrable capability to "own" the problem (customer issue), troubleshoot and ability to solve or mitigate the problem or escalate if needed

• Team player skills

• Customer service, troubleshooting, and analytical skills

• Experience with OS (Windows, Mac) configuration and troubleshooting

• Good written and verbal English communication skills

• Experience with Simulation tools such as Nastran or CFD (Optional)

The Ideal Candidate

• Customer-focused: Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail

• Decisive: Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner

• Accountable: Holding yourself and others accountable to meet commitments

• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• A Nimble Learner: Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities

• A Team Player: Building partnerships and working collaboratively with others to meet shared objectives

• Valuing Differences: Recognizing the value that different perspectives and cultures bring to an organization

#LI-KC1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.

Why Ciena:

· We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.

· We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.

· We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and offer a variety of paid family leave programs.

· We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.

· We know that financial security is important. We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program.

· We realize time away to recharge is non-negotiable. We offer flexible paid time off!

· Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You will Contribute:

Join our highly experienced team of engineers delivering: ​

• Next Generation Packet Optical Transport Solutions

• Next Generation Routing and Switching Solution

• Hybrid Layer 0/1/2 switching (OTN/Packet)

• Data Driven North Bound Open Interfaces – YANG/NETCONF/gRPC/REST.

• Solutions enabling Wireless, 5G, SDN, NFV and Virtualized oriented networks.

• Participate in all stages of software development, including requirements analysis, design, implementation, test, and maintenance.

• Detailed design of various features related to Ciena's Packet Optical Portfolio.

• Troubleshoot hardware and software issues and work with hardware, software and verification engineers to identify the root cause and implement solutions.

• Identify root cause, debug & deliver robust timely fixes.

• Provide basic status reporting for own work or that of a small team.

• You are expected to mentor junior engineers and guide them to success.

What Does Ciena Expect of You?

• · Initiative – You’re a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.

• · Agility – you are readily able to make key decisions and manage competing and ever-changing account priorities and largely driven by the product development lifecycle.

• · Communication expertise – the ability to influence and tailor your message and ideas in both English and French to the audience to ensure understanding and consensus.

• · The flexibility to work independently and as part of a broader team – you thrive in a multi-disciplinary team environment, but are comfortable working independently as required.

• · Relationship builder – with a proven ability to influence, you’re able to get work done through others.

• · A commitment to innovation – you keep abreast of the market and competitive developments and are always keen to formulate new ideas and problem solve.

The Must Haves:

• Expertise in OTN Transport, DWDM, Switching, Control Plane technologies, Automation Development using TCL/Python. Exposure to photonics/DWDM, NMS and packet technologies would be a plus.

• Ability to understand customers’ needs, expectations, and perspective. Knowledge of Transport Network Design of Telecom Service Providers and Content Provider Networks, and experience of working with R&D team on product defects in Customer Networks.

• Bachelors or Masters in Electronics Engineering, Computer Science, or Optical Communications with 8+ years of relevant experience of system test in telecommunications domain

• Excellent “C/C++” programming skills with strong debugging and trouble shooting skills.

• Exposure to Network drivers, Sockets, Linux, VxWorks

24WD76383

직무 내용

Autodesk Media & Entertainment (M&E) 제품에 대한 기술적인 문제 해결, 솔루션, 지침을 제공하여 고객과 적극적으로 교류함으로써, 제품을 최대한 활용할 수 있도록 도와주는 기술 지원 전문가팀과 함께할 인재를 채용하고 있습니다.

• 문제를 해결하고 다른 사람을 돕는 것을 좋아하십니까?

• 고객 경험 증대에 대한 열정이 있습니까?

• 3ds Max, Maya, Arnold, ShotGrid, Alias, VRED 또는 이에 상응하는 소프트웨어에 익숙하십니까?

기술 지원 팀에 속하며, 전화, 채팅, 웹, 온라인 포럼 및 기타 채널을 통해 보고된 고객 문제를 해결하는 중요한 역할을 합니다. 이 외에도, Autodesk 홈페이지에 기술 지원 문서 게시, 기술 관련 웨비나 계획 및 발표, 온라인 커뮤니티에서 Q&A 세션 호스팅, Autodesk University와 같은 회사 행사에서 발표할 수 있습니다.

 

상세 역할

• 채팅, 전화, 웹, 온라인 포럼 및 기타 방식을 통해 Autodesk에 보고된 고객 기술 문제 해결

• Autodesk 고객에게 제품 기능, 사용 등과 관련된 다양한 문제 및 질문에 대해 신속하고 친절하며 효율적인 지원을 제공

• 제품에 대한 문제를 조사하고 해결 방법을 제공하며 이에 대한 간결하고 명확한 기술 자료로 문서화

• 중요한 문제의 우선 처리 및 에스컬레이션 및 서비스 수준 규정 준수 모니터링

• 사례 관리 시스템에 지원 내역 문서화

• 고객 문제를 내부 팀으로 에스컬레이션

• 기술 지원 요청 사항 백로그를 적극적으로 관리

• 진행 상황에 대한 시기적절한 업데이트를 제공하여 고객 기대치를 관리

• 지식 기반 품질의 근본적인 개발 및 유지에 기여

• 제품 관리 및 제품 개발에 영향을 주어 제품 품질 향상

• 강력한 고객 관계를 구축하고 고객의 요구 사항에 대한 통찰력 확보

 

최소 자격

• Film, VFX, Animation, Game, 산업 디자인 또는 이와 유사한 학사 학위

• 5년 이상의 업계 경험

• 3ds Max, Maya, Arnold, ShotGrid, Alias, VRED 또는 관련 소프트웨어 사용 경험

• 고객 문제를 적극적으로 처리하는 능력, 문제 해결 및 문제를 해결 또는 완화하거나 필요한 경우 에스컬레이션하는 능

• 고객 서비스, 문제 해결 및 분석 능력

• 팀 플레이어

• OS (Windows, Mac), Computer Network 구성 및 트러블슈팅 능력

• 기본적인 영어 의사 소통 능력

이상적인 후보자

• 고객 중심: 고객과의 긴밀한 관계 구축 및 세부 사항에 대한 공감과 관심을 바탕으로 고객 중심의 솔루션 제공

• 명확한 의사 결정: 시기 적절하며 올바른 결정. 주어진 문제에 대한 정확한 판단, 작업의 우선 순위 정의, 세부 사항에 대한 주의를 통하여 적시에 솔루션 제공

• 책임감: 자신 및 다른 사람들이 책임감을 가지고 약속을 이행할 수 있도록 함

• 실행 지향: 긴박감, 높은 에너지 및 열정으로 새로운 기회와 어려운 도전에 도전

• 민첩한 학습자: 성공과 실패를 모두 학습 기회로 삼고, 새로운 문제를 다룰 때 실험을 통해 능동적으로 학습

• 팀 플레이어: 파트너십을 구축하고 다른 사람들과 협력하여 공유 목표를 달성

• 차이점에 대한 가치 부여: 다양한 관점과 문화가 조직에 가져다 주는 가치 인식

Position Overview

We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. -someone to actively engage with Autodesk customers from the Manufacturing community by providing technical troubleshooting, solutions, and guidance for Media & Entertainment (M&E) products.

• Do you enjoy solving problems and helping others?

• Are you passionate about customer experience?

• Are you familiar with Autodesk software like 3ds Max, Maya, ShotGrid, Alias, VRED or equivalent software tools?

Then we would like to hear from you. Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you will also engage in a variety of proactive support activities such as publishing technical articles in the Autodesk Support page, developing and presenting webinars, or presenting at company events like Autodesk University.

Responsibilities

• Resolve customer issues reported to Autodesk via chat, phone, web, online forums and other modalities

• Provide prompt, friendly, and efficient assistance to Autodesk customers on a variety of issues and questions related to product features, usage et

• Research, verify, and document product issues, solution in short and clear articles for our Knowledge Base, or in our internal case management system

• Priority handling and escalation of critical issues and monitoring of service level compliance

• Document support interactions in a case management system

• Escalate customer issues to internal teams as required

• Actively manage personal backlog of support requests

• Manage customer expectations by providing timely updates on progress

• Contribute the fundamental development and maintenance of knowledge base quality

• Influence product management and product development to improve product quality

• Build strong customer relationships and gain insights into their needs

 

Minimum Qualifications

• Fluent in written and spoken Korean

• Bachelor's degree in Film, VFX, Animation, Game, industrial design, or similar

• 5 or more years of industry experience

• Experience with working with Korean customers

• Experience with 3ds Max, Maya, Arnold, ShotGrid, Alias, VRED or similar tools

• Demonstrable capability to "own" the problem (customer issue), troubleshoot and ability to solve or mitigate the problem or escalate if needed

• Team player skills

• Customer service, troubleshooting, and analytical skills

• Experience with OS (Windows, Mac) configuration and troubleshooting

• Good written and verbal English communication skills

 

The Ideal Candidate

• Customer-focused: Building strong customer relationships and delivering customer-centric solutions with empathy and attention to detail

• Decisive: Making good and timely decisions. Clarifying assignments, prioritizing work and attending to detail to ensure work is done in a timely and quality manner

• Accountable: Holding yourself and others accountable to meet commitments

• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

• A Nimble Learner: Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities

• A Team Player: Building partnerships and working collaboratively with others to meet shared objectives

• Valuing Differences: Recognizing the value that different perspectives and cultures bring to an organization

 
#LI-KC1

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).