Total 694 tech support job vacancies in APAC - Japan - Tokyo - Harumi Island Triton Square

Job Responsibilities

• Handle full set of accounts.
• Assist with any bank related matters.
• Assist with the coordination with company secretary
• Handle / Coordinate for all ACRA matters.
• Process Accounts Receivable and Accounts Payable assignments
• Assist to manage the day-to-day finance and accounting functions of the Company.
• Prepare and ensure the monthly financial and analytical reports are made on a timely basis for review
• Perform bank reconciliations, collection and credit control.
• Responsible for quarterly GST reporting.
• Prepare required schedules/report for yearly audit and tax purpose.
• Liaising with auditors and responding to any queries.
• Ensure compliance with financial policies and procedures.
• Participation in ad-hoc project, when required.
• The day-to-day duties of managing the debts of creditors, ensuring timely payments are made, processing incoming funds, reconciling invoices and resolving account queries.
• Other Adhoc duties as assigned by Reporting officer

Requirements

• Minimum Diploma in Accounting or above
• With 3 years of handling full set account working experience
• High degree of accuracy, attention to detail
• Good team player
• Good communication skill
• Able to communicate in Mandarin in order to liaise with HQ team in China

Job Description:

Requires an expert with knowledge of a broad range of IT technologies.
* Proven 2years of experience as an IT professional.
* Knowledge of Linux/UNIX and/or Windows Server operating systems is essential
* Understanding of Nutanix prism, Microsoft HyperV and related virtualisation technologies
* A good knowledge of MS SQL
* An understanding of SAN, NAS and Veeam storage technologies including storage replication
* Maintain inventory and asset configuration documentation for network switches, servers and workstations.
* Ensure the implementation of IT Security System that are aligned of High Availability and Disaster Recovery
* Ensure network security, efficiency and availability for entire IT infrastructure.
* Experience of open-source software and the principals behind it. and using it
* Knowledge of capacity planning and performance measurement techniques
* Strive to learn and ability to interpret performance statistics, identify bottlenecks and translate application load projections into infrastructure utilization projections
* An understanding of Enterprise Security and IT risk management
* Some knowledge of programming languages and current software development practices such as Visual Stdio

Requirements:
- Diploma or Degree in Electronic or IT
- At least 2 years in related field
- Knowledge of VM, Microsoft Servers, Unix, VLAN and etc.
- Knowledge of server and desktop hardware troubleshooting and setup
- Strong analytical, problem solving and decision-making skills
- Ability to work Independently
- Preferable with CCNA

Job Responsibilities

• Handle full set of accounts.
• Assist with any bank related matters.
• Assist with the coordination with company secretary
• Handle / Coordinate for all ACRA matters.
• Process Accounts Receivable and Accounts Payable assignments
• Assist to manage the day-to-day finance and accounting functions of the Company.
• Prepare and ensure the monthly financial and analytical reports are made on a timely basis for review
• Perform bank reconciliations, collection and credit control.
• Responsible for quarterly GST reporting.
• Prepare required schedules/report for yearly audit and tax purpose.
• Liaising with auditors and responding to any queries.
• Ensure compliance with financial policies and procedures.
• Participation in ad-hoc project, when required.
• The day-to-day duties of managing the debts of creditors, ensuring timely payments are made, processing incoming funds, reconciling invoices and resolving account queries.
• Other Adhoc duties as assigned by Reporting officer

Requirements

• Minimum Diploma in Accounting or above
• With 3 years of handling full set account working experience
• High degree of accuracy, attention to detail
• Good team player
• Good communication skill
• Able to communicate in Mandarin in order to liaise with HQ team in China

We have a fabulous role for skilled Recruitment Program Specialists to make their mark, supporting a very exciting program with a global tech giant!  Are you on the move and looking to write a part of the AGS growth story with us?

It's an opportunity you don't want to miss out!

The key focus for the job holder is to lead the successful fulfillment of open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs, whilst being the conduit between the client and your supplier partners.

This is a key role that requires a strategic, engaging, influential, and organized recruitment professional to deliver best-in-class contingent workforce services.

Your Opportunity

• Assist hiring managers during all stages of the contingent hiring process including requisition intake, sourcing, and candidate shortlisting and interviewing.
• Demonstrate recruitment expertise by preparing insightful questions appropriate for the position before conducting a req intake session with the hiring manager, to gather detailed job descriptions to distribute to your supplier partners (recruitment agencies). Additionally, document req intake conversations in the appropriate vendor management system (VMS: Fieldglass or Beeline).
• Utilize reports to manage open requirements to advise managers on the status of requirements and monitor supplier sourcing strategies to ensure timely response.
• Discuss with the Hiring Manager to set/manage expectations, timeframes, feedback, roles, and responsibilities of everyone involved in the requisition fulfillment process.
• Coach, manage, and oversee the performance of participating supplier partners.
• Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in the appropriate system/tool.
• Monitor performance against contract SLA’s, requisition aging, invoicing, time and expense entry, and vendor compliance tracking.
• Maintain and update monthly activity and performance reports.
• Provide constant interaction via face-to-face, email, and phone with stakeholders (hiring managers, client, suppliers and other partners).

Job Description

• Act as backup for GPS monitoring and preparation of GPS report
• Act as backup for CCTV monitoring and preparation of input into the CCTV monitoring reports and coordinate between the operations team
• Attend all other various periodic meetings and audit requirements of all oil majors
• Attend and assist ISO preparation and audits
• Attend all incident investigations and coordinate recommendations, suggestions and closure
• Coordinate and prepare monthly closing reports of all oil majors
• Coordinate and manage all safety meetings, toolbox meetings and other various paperwork
• Coordinate and ensure gap closure arising from various audits
• Ensure up to date keeping of all oil majors, operations and management systems
• Plan, organize and support all company’s safety programme, campaigns and events.
• Other ad hoc duties as assigned by your supervisor

Requirements:

• Proficient in Microsoft Office
• Strong communication and interpersonal skills

Working location:

Joo Koon

Working hours:

Mon - Fri 8.30am to 5.30pm &

Alt Sat 8.30am to 12.30pm

We regret that only shortlisted applicants will be notified

What you get to do in this role:   

The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

Provides technology & support services that create positive business impact by optimizing the effective use of systems at the assigned offices.

CANDIDATE PROFILE

Education and Experience

• 2 year degree from an accredited college/business/technical school (or the equivalent training/education in respective country).
• Information Technology related job experience, hospitality experience is beneficial.

Key Stakeholders

• All Company Owned Office Associates
• Area Office iT Manager
• Regional Senior Director of iT
• iT Peers from Continent and Regional iT Team

CORE WORK ACTIVITIES

Managing Projects and Priorities

• Monitoring computer and network operations performing onsite and offsite backup/recovery functions and maintaining disaster recovery plans.
• Ensuring current systems are in compliance with Company system standards.
• Proactive and reactive maintenance of the health and integrity of all the offices IT infrastructure and iT equipment including but not limited to: Email. Desktop, Laptops, Servers, LAN infrastructure and Operating System Software– Administration and Maintenance for Tier 1 support.
• Creating disk images performs maintenance that eliminates security risks, assures appropriate local area network system access and enables dissemination of duties.

Managing Key Stakeholders Expectation

• Effective managing problems via time tracking and resolving them quickly with the business clients being informed of the situation at all times.
• On the spot/ad hoc, writing procedures, and organizing outside vendors to undertake training
• Providing applicable written communications to all the offices Associates from time to time.

Managing Key Process/Documentation

• Maintenance and completion of all establish checklists as and when required
• Compliance with applicable Company Policies and iT Standard Operating Procedures (SOPs) and other related material.

Mandatory Skills

Responsibilities

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements:

· At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management.

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

· With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment

Mandatory Must-have Tech Skills / Framework:

Core technical competency must require:

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences:

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

Mandatory Skills

Job and Responsibilities :-

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements :-

• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment
• Core technical competency must require:
• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences: -

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Core technical competency must require: -

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences :-

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr

Job Description:

Enterprise Information Technology Support

• Provide user support on issues related to VISION workstations, Network matters, IP telephony, audio video equipment.
• Support ad hoc setup and support for conferencing and audio-visual presentation.
• Point of escalation for user support call to the corporate service desk
• Update and maintain the IT inventory in the CMDB database for the VISION infrastructure, accessories and user devices.
• Update and maintain all software licensing used exclusively by Plant and provision of user devices at Plant.
• Perform user support tasks in service now tickets and troubleshooting as required.
• Other duties include SQL database and Server administration.

Industrial Information Technology Assistance

• Assist for Industrial Information Technology Systems projects when required.
• Provide technical assistance for Industrial IT equipment’s involved in the project.
• Coordinate and transit technical IT deliverables in accordance with Corporate’s IT policy
• Update and maintain IT inventory in CMDB and CMMS for industrial infrastructure, accessories and user devices.
• Assist first level troubleshooting of the system, in coordination with E&I team, Group IT teams (DSI MS, TGITS) and external suppliers if required.
• Support Software Manufacturing System and Software Automation for productivity improvement initiatives when required.
• Supports new product software launches, IT processes and work within designated IT guidelines.
• Stay current with technology and determining the impact of hardware and/or software upgrades on new and existing applications.

Cyber Security

• Support the local Cyber Security Officer and act as his backup in his absence.
• Ensure that the Cyber Security rules are integrated to the contract with vendors.
• Warn the plant manager and the Branch Cyber Security Manager in case of a major Cyber security risk or incident.

Maintenance

• Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.
• Develops plans to manage the frequency of appropriate support package/patch application.
• Monitors database maintenance and provides appropriate recommendations, when required.
• Develops IT equipment replacement plan.
• Develop and update the Site Documentation relating to the local infrastructure, ensuring it is published in the designated area.

Projects and Budget

• Propose the local IT budget ensuring optimum utilization of resources whilst maintaining cost effective services.
• Ensure all IT related costs for the affiliate are captured in the IT budget and properly validated by management and MS/APMO IS team.
• Ensure IT projects are managed to successful completion, within agreed costs and timescales, with the proper methodology and standards.

Requirements

• Minimum Diploma holder with 5 years similar working experience.
• Good knowledge in Enterprise IT Infrastructures (workstations, networks, server, data rooms) management
• Good understanding of local IT infrastructure and its components with the ability to assess cybersecurity risks.
• Field Instrumentation work experience will be an advantage.

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

· Assist in day-to-day HR operations of the department

· Familiar with current Singapore employment laws and regulations

· Recruitment and hiring, process of work pass application, renewal, and cancellation

· Maintain employees’ database and administrate employees’ benefits including annual leave, medical, etc

· Assist in daily administrative works

· Assist with filling, scanning and photocopying of documents

· Other Ad-hoc duties

Job Responsibility

• Provide support to incoming sales from generating quotation/ order to delivery order/invoices.
• Maintain stock level for specific product range and order parts from Principals/ Suppliers.
• Liaise with principals/ suppliers with regards to the arrival of parts and pricing.
• Follow up on outstanding sales and purchase orders.
• Assist in debt collection.
• General monthly report and sales forecast supporting document.
• Key in database and perform electronic mailing program.
• Optimize customer satisfaction level and provide excellent customer services.

Job Requirements

• At least Diploma in any faculty
• Min 2 years relevant experience
• Able to learn fast and be independent

Job Purpose:

Oversee business support tasks in the department. Ensure organizational needs are met and business support tasks are completed promptly.

Responsibilities:

· Provide business support to sales team

· Prepare sales contract & Proforma invoice

· Update Group Inventory List

· Update Crane Library

· Update e-cranes portal

· Prepare marketing material for advertisement

· Screen in-coming e-mails

· Maintain good relationship with existing clients

· Provide quotations to clients and follow up closely with the objective of securing the order

· Build a personalized relationship with all our clients

· Handle clients’ complaints and divert to the relevant personnel to resolve in the fastest ways

· Any other duties as assigned by the management

Qualifications:

· Certificate / Diploma or equivalent

Experience/ Proficiency:

· At least 2 years of relevant experience

· Knowledge of Microsoft Office

Competency:

· Attentive to details and accuracy

· Planning and organizing skills

· Good time management

· Strong negotiation skills and good communication skills

Mandatory Skills

Job and Responsibilities :-

• Perform work in shifts to provide 24/7 on-site or on-call support.
• Incident and Problem management.
• Should have knowledge on SRE Best practices and able to adhere to SRE guidelines in the work.
• Provide root cause analysis techniques to determine cause and resolve complex system issues.
• Perform post-resolution follow-ups to ensure problems have been adequately resolved.
• Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
• Work with onsite and offshore teams across multiple technologies/applications
• Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
• Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Requirements :-

• Experience in application implementation projects in financial institutions would be advantageous.
• Strong analytical and problem-solving skills.
• Ability to perform impact analysis in a structured manner.
• Good verbal & written communication skills.
• Proactive and able to work independently and under pressure.
• With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment
• Core technical competency must require:
• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences: -

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Core technical competency must require: -

• Basic knowledge on end-to-end web based application infrastructure

Good to have experiences :-

• Application Monitoring Tools
• Incident Management
• Problem Management
• Self-motivated with a strong sense of ownership and accountability
• A quick mind with a problem-solving aptitude, creative & pragmatic
• Good project management skills with attention to details, ability to multi-task and work within tight timelines
• Strong stakeholder management and interpersonal skills, with good oral and written communications skill
• Experience working with cross-cultural teams is a plus
• Good knowledge of financial institution products and digital platforms are added advantages

Shift Timing (12-hour shift)

0800hr – 2000hr

2000hr – 0800hr