Total 1,095 system analyst job vacancies in SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids

Job summary: The role in the procurement team is to undertake the daily administration on the Trust e-procurement systems. This included training and support for the end users of the system Job responsibilities: To administrate the Trust e-procurement system in an effective and efficient manner. To administrate the Trust e-catalogue system in an effective and efficient manner. To support and administrate end users requirements on the NHS Supply Chain system. To set up and deliver all aspect of training on the Trust procurement systems. Provide ongoing support where necessary to all users of the Trust e-procurement systems. Key Tasks & Responsibilities: To set up, monitor and maintain all new user points on all system platforms. To set up new catalogues In the Trust e-cataloguing system. Export, maintain and support catalogues within the Trust e-procurement system. To link with the Finance department around setting up new suppliers, budget codes and access requests. To monitor, amend and complete purchase orders and requisitions when applicable. To create training guides to support the training of end users. To expedite outstanding order for the end user and procurement team. Communication: To liaise with the Trust e-procurement provider and be first point of contact for the Trust To link with all stakeholders to arrange and undertake training of all end users. To liaise with all users of the system offering support, guidance, share best practice and collaborate with all stakeholders. Respond sensitively and tactfully to queries/complaints and other enquiries relating to the role. Planning and organisational Skills: Arrange training sessions for new users Plan regular auditing of the system to ensure all catalogues are up to date Maintain manual and electronic filing systems for audit requirements. Governance: Be fully conversant with all the procurement policies and contribute to revisions and updates Be fully conversant with all relevant Trust policies and procedures, including, Fire, Health, and Safety, Disciplinary, Grievance and Industrial Relations. Finance and Resources: To monitor and work with the Buyers and Account payable teams to support the matching of invoices to ensure timely payment of invoices. Information Resources: Maintain manual and electronic filing systems for audit requirements. To undertake regular audits of the e-procurement system to ensure all catalogue data is cleansed and updated accordingly, understand the process of raising orders in accordance with Trust Standing Orders (SOs) and the Standing Financial Instructions (SFIs).

The Company Martinus is a 100% Australian-owned and operated rail construction company working on some of Australia's largest rail infrastructure projects. We are a company that focuses on finding people who are the right fit into our company culture as much as having the right skills and experience. We encourage learning, experimentation, and out of the box thinking, and we know that fun is a vital element of an engaged and productive workplace. We value the importance of balance between work and family life and promote this philosophy throughout the company. The Role Due to the recent award of numerous projects and company growth, we are now looking to add a Systems Administrator to join our finance team.  Key Job Tasks and Responsibilities: Maintaining delegation of authority Creation of projects/jobs, and associated WBS Creating and maintain supplier & customer master data. Maintaining the General Ledger Monitoring daily transactions for errors and ensuring ledgers and sub-ledgers…

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The Company Martinus is a 100% Australian-owned and operated rail construction company working on some of Australia's largest rail infrastructure projects. We are a company that focuses on finding people who are the right fit into our company culture as much as having the right skills and experience. We encourage learning, experimentation, and out of the box thinking, and we know that fun is a vital element of an engaged and productive workplace. We value the importance of balance between work and family life and promote this philosophy throughout the company. The Role Due to the recent award of numerous projects and company growth, we are now looking to add a Systems Administrator to join our finance team.  Key Job Tasks and Responsibilities: Maintaining delegation of authority Creation of projects/jobs, and associated WBS Creating and maintain supplier & customer master data. Maintaining the General Ledger Monitoring daily transactions for errors and ensuring ledgers and sub-ledgers…

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This challenging post will require the post holder, under limited direction, to analyse business requirements, create technical design documents, and provide on-going application support for the Estates Directorates CAFM and QMS systems. The post holder will be an integral member of the team responsible in providing services to meet the Trusts Estates and EME business requirements. Investigate specialist or complex system issues Provide in-house bespoke software analysis, design, development, testing and software support services -. Provide a support service to identify and rectify bugs and faults logged by the team Develop or adapt complex software / web pages / information reports Provide support to the Estates Management team relating to any third party products / solutions Work with the IM&T team and external suppliers to ensure that all applications are resilient providing maximum availability. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

On behalf of our client, we are seeking a highly skilled ICT Business Analyst.

As an ICT Business Analyst you will be a key figure in the further development of our own proprietary system. The role involves carrying out assessments and analysis of current ICT business processes and making improvements to increase efficiency and reduce costs.

The daily duties and responsibilities include:
• Acts as a central reference and information source, providing guidance and assistance in the system project decision making process.
• Identifies, investigates, and analyses business processes, procedures and work practices;
• Identifies and evaluates inefficiencies and recommends optimal business practices, and system functionality and behaviour
• Uses project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
• Collaborate with teams across the business to deliver high quality service outcomes
• Uses data and process modelling techniques to create clear system specifications for the design and development of system software

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 3+ years’ work experience in a business system analyst role or similar
• Communication & technical skills
• Problem-solving & critical thinking skills
• Excellent time management
• Ability to work collaboratively and independently as required
• Confidence to communicate with multiple stakeholders and to manage expectations

Salary - Salary being offered is commensurate with qualifications and experience and is between $100K - $150K

Full time role

APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/78b63991-140c-439e-b884-5c7fa135b1eb

Play a key role in delivering customer and community focused improvements Generous salary with great benefits Full-time, permanent opportunity – 35 hours per week plus enjoy working a 9-day fortnight Our Team At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service. The Business Improvement team is responsible for ensuring our organisation is providing services that meet the needs of our stakeholders, and that those services are the best they possibly can be. Our team takes a people and process minded approach to delivering projects across the organisation. Acting as an internal consultancy, we provide data-driven advice on business improvement opportunities. We strive to deliver positive improvements to the customer and community. About the Role As the…

Click here to view more detail / apply for Senior Business Improvement Analyst

Be a trusted partner, delivering customer and community focused improvements Opportunities for training and development Full-time, permanent opportunity – 35 hours per week plus enjoy working a 9-day fortnight Our Team At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service. The Business Improvement team is responsible for ensuring our organisation is providing services that meet the needs of our stakeholders, and that those services are the best they possibly can be. Our team takes a people and process minded approach to delivering projects across the organisation. Acting as an internal consultancy, we provide data-driven advice on business improvement opportunities. We strive to deliver positive improvements to the customer and community. About the Role As a Business…

Click here to view more detail / apply for Business Improvement Analyst

Please refer to the attached job description. If you have any further queries, please do not hesitate to contact us.

RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day.

Join us as our new Roster System and Support Specialist. In this role, you will provide technical support for business users of the RSLLC rostering system, promote effective and correct usage, and serve as the system administrator.

Your Key Responsibilities:

• Monitor and report on compliance adherence, processes, and procedures.

• Manage incidents and service requests related to reporting, system errors, and access needs.

• Own and maintain business system processes, including the development of end-user support documentation.

• Collaborate with L&OD and IT teams to develop and maintain knowledge articles and support documentation.

• Assist in reporting requests and advise on system impact, changes, and upcoming releases.

• Manage change and service requests with vendors, including testing and validation activities.

• Assist in training and coaching users as needed.

• Provide input for procedures and processes to maintain documentation quality.

• Identify opportunities to improve system functionality and enhance business performance and compliance.

• Assess and monitor risks related to business systems, ensuring regular reporting updates.

Who are you:

• Experienced in providing business systems support.

• Working knowledge and experience with UKG, AlayaCare, or similar systems.

• Strong written and verbal communication skills.

• Customer-centric approach to problem-solving and stakeholder engagement.

• Experience in application ownership, configuration, and daily support.

• Ability to manage multiple priorities concurrently.

• Demonstrated strategic and analytical skills, with the ability to interpret and synthesize information from various sources.

• Experience in vendor management and configuring/customizing applications would be desirable.

• Familiarity with Microsoft technologies such as SQL, SSIS, Power BI, Excel, and Visio.

Join RSL LifeCare because:

• Competitive remuneration package and Not for Profit Salary Packaging.

• Annual leave loading of 17.5%

• Flexibility within a hybrid working environment.

• Team-building activities, wellbeing days, and volunteering opportunities.

• Personal and professional development support.

• Collaborative and passionate team environment.
   

Our commitment to diversity:
 

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel and their families, and Aboriginal and Torres Strait Islander applicants.
 

We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity, or disability.

Location

St Leonards

Full Time

8:00a - 4:30p

Hours: Monday - Friday | 8:00am - 4:30pm

Job Summary: The QI&O Analyst works with quality improvement and peer review teams by facilitating team meetings and activities, collecting and analyzing data and preparing presentations or reports. Facilitates and/or participates in special projects and other organizational performance initiatives as needed.

Minimum Education: Associate's degree in a health care or closely related field/discipline preferred.

Licensure, Registration and/or Certification: None.

Work Experience: Minimum 5 years of experience in administrative or clinical position in healthcare environment including 3 years experience in quality management, risk management or education, preferred.

Knowledge, Skills and Abilities: Excellent communication, problem-solving, analytical/statistical and teamwork skills. Strong PC skills and familiarity with word processing, spreadsheet, presentation and database applications. Strong presentation and delivery skills.

Essential Functions and Responsibilities: Knowledgeable of regulatory rules and standards of care (such as TJC, DNV, CMS, OSDH) and participates in regulatory readiness compliance and activities. Facilitates and/or participates in quality improvement and peer review projects and other organizational performance initiatives as needed which may include provision of administrative support. Serves on health system committees as assigned. Participates in data collection for performance analysis reports and prepares presentations or reports. Investigates variances in performance and participates in root cause analysis as requested.

Decision Making: Independent judgment in making decisions involving non-routine problems under general supervision.

Working Relationships: Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job.  This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

#ALDIND

Quality Attainment/Outcomes Measurements - Yale Campus

Location:

Tulsa, Oklahoma 74136

Purpose and Job Summary

The Analyst, Underwriting – SBL is responsible for processing and analytical duties in support of underwriting multifamily and commercial mortgage financing programs. The Analyst must demonstrate attention to detail, strong organizational skills, and analytical ability. The Analyst must take the initiative to drive the document request, collection, and underwriting process as well as independently analyze credit and financial information to determine the degree of risk associated with the loan. While working in an independent and reliable manner, teamwork and effective communication will also be necessary for success.

Essential Duties & Responsibilities

• Assists the Underwriter during the loan underwriting process by requesting, collecting, managing required documentation:

  • Prepare, distribute, and maintain Due Diligence Checklists and Application Workbooks, updating regularly to meet target underwriting dates.

  • Collect, review, and advise the underwriting team regarding receipt and status of all underwriting documentation. 

  • Establish and maintain loan files.  Retain and organize loan documentation in appropriate electronic data storage folders. Order and obtain professional reports and verifications from external parties.

• Inputs and analyzes data:

  • Verify and update property operating information in the underwriting analysis workbook.

  • Upon receipt of borrower/sponsor financial statements, SREO, Underwriting Certificates, credit reports, and investor database credit checks:

  • Review and notify Underwriter of any material issues;

  • Transfer data from reports to underwriting analysis workbook and narrative.

  • Upon receipt of professional reports (e.g. appraisal, engineering, environmental assessment, seismic analysis, zoning, and market reports), transfer data into underwriting analysis workbook and narrative.

• Assists the Underwriter in the preparation and submission of loan committee presentations, including drafting sections of the underwriting narrative as assigned and preparing exhibits.

• Assists with assembling loan package and delivering to Investors after closing.

• Processes invoices for payment and prepares final accounting.

• Work professional and harmoniously with team and coworkers

• Other projects and duties as assigned. 

Contacts

This position has frequent contact with all levels of employees and management. In addition, this role may interact with outside business partners, vendors, consultants, and other office visitors.

Education, Skills & Experience

• Bachelor’s degree in Finance, Accounting, Real Estate, or Business Administration preferred.

• One to three years of commercial real estate experience required; multifamily strongly preferred.

• Experience with Fannie Mae and/or Freddie Mac Multifamily loan programs is considered a plus, but not required.

• Knowledge of financial statement analysis, general accounting, cash flows, and mortgage interest calculations.

• Knowledge of real estate finance and/or investment real estate, including multifamily, retail, and office.

• Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.

• Results-driven achiever with exemplary planning and organizational skills, along with a high degree of attention to detail.

• Exceptional listener and communicator who effectively conveys information verbally and in writing.

• Resourceful team player who excels at building trusting relationships with clients and colleagues.

• Applicable knowledge of Microsoft Office suite.

                                                                                                                              

ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.

Purpose and Job Summary

The primary focus of the position is to provide outstanding service to internal and external clients and to assist in the preparation and submission of post-closing and daily requests for our FHA loan portfolio. As an Analyst on the Asset Management Team, you will support the asset management of one of the nation’s largest and most diverse portfolios of healthcare and affordable housing properties. You will be assigned to a group of highly skilled and experienced Asset Managers who oversee the performance of Seniors and multifamily affordable housing properties. Partnering with Asset Managers and your Team Leader, you will learn about the different aspects of a property’s life cycle, from its initial operations to stabilized operations through the review of property financial statements. And exposure to many types of post-closing transactions. As your knowledge and skills grow, you will gradually take on responsibilities with greater complexity. This is typically the first step in the Asset Manager career path.

Essential Duties & Responsibilities

• Attend calls with Asset Manager, HUD, borrower, and outside counsel on requests that require Lender consent. The Analyst will assist managing Borrower expectations on timing based on compiling initial package, HUD submission, and review time. 

• Respond to all internal and external inquiries in a timely, accurate and professional manner.

• Perform timely processing of special escrow releases, including reviewing documents to determine benchmark requirements, reviewing and analyzing collected documentation, obtaining approval of benchmark documentation from other departments as required, updating proprietary applications, and preparing wire information.

• Work with Asset Managers to assess operational or other property issues with review and QC of property financial statements.

• Post HUD approval, work with outside counsel and Borrower to record updated loan documents, as required. Associate will also need to compile, organize, and save final transaction loan documents in Lender system and submit a copy to HUD.

• Prepare reports and analyses of real estate performance for senior staff. Assist management with special projects or other duties as assigned related to department goals or as may be needed by the team.

• Cross-train in all areas of department to gain full understanding of all aspects of departmental responsibilities.

Contacts

This position has frequent contact with all levels of employees and management, and will be expected to effectively & professionally communicate with colleagues (internally and externally), and with various regulatory and industry contacts and with individuals at various levels of the organization.

Education, Skills, & Experience

Required

• Associates or Bachelor’s degree preferred with a concentration in Finance, Real Estate, Management or Business.

• Minimum of one year of progressive experience in commercial mortgage servicing or commercial real estate asset management is preferred, with exposure to FHA, Ginnie Mae, or Fannie Mae a plus.    An equivalent combination of education and experience which clearly demonstrates knowledge and skill set to perform the job functions will be considered.

• Ability to perform consistently accurate and complete work with proficiency in reviewing results of own work product for accuracy.

• The ability to work well under pressure, adjust to varied workloads and handle multiple priorities & initiatives with a sense of urgency.

• An excellent customer service attitude demonstrated by an ability to produce high quality deliverables in an accurate and timely manner.

• Strong computer literacy required, particularly regarding spreadsheet and word processing applications such as Microsoft Excel, Word, and PowerPoint. Working knowledge of Strategy a plus.

• Demonstrated ability to maintain confidentiality and to use discretion in the performance of daily activities

• Professional business image and excellent command of the English language, both verbally and in writing (spelling, grammar, and punctuation)

• Ability to learn quickly and demonstrate ability to work independently and as part of a high-performance team

                                                                                                                              

ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.

Full Time

Job Summary: The Senior Data Analyst Developer supports performance measures, ongoing measurement, data collection, reporting, data visualization, and information dissemination. The senior analyst develops and fine-tunes data visualization solutions, which includes coding, testing, debugging, designing and implementation. This role researches and plans analytic solutions for existing and new issues within the organization. The senior analyst provides guidance and mentors other team members.

Minimum Education: Bachelor’s degree in Information Technology or related field. Five years of equivalent experience in lieu of Bachelor's degree may be considered.

Licensure, Registration and/or Certification: Enterprise Data Warehouse (EDW) internal certification or proficiency required within 6 months. Certified Analytics Professional (CAP), preferred.

Work Experience: Minimum 5 years of progressive experience in healthcare IT, analytics, software development or data management. Experience with data visualization development tools such as Tableau, Qlik or Power BI along with programming tools such as R, Python and SQL, preferred.

Knowledge, Skills and Abilities: Detailed knowledge of healthcare and hospital business operations. Ability to synthesize and integrate information. Comprehensive knowledge of data warehouse and data management principles and processes and database development. Ability to work in a fast-paced environment, managing multiple priorities with competing deadlines. Strong programming, analytical, and computational skills. Significant skill with data quality, data profiling, metadata management and reporting.

Essential Functions and Responsibilities: Acts as a subject matter expert and partners with IT/Business experts to solve high priority organizational analytical concerns. Develops data visualization design and follows institutional standards for data visualization. Leads deployment of data visualization tools at an enterprise level. Gathers, documents, and builds business logic of metrics into a dataset for ad hoc use to improve self-sufficiency in data access. Collaborates with analytics training staff to develop job aids and other training documents for solutions. Assists Data Stewards and Data Architects to populate, automate, and maintain metadata tables and columns as well as metrics, reports, dashboards, etc. to make the Enterprise Data Warehouse easier to navigate and facilitate good data governance.

Decision Making: Independent judgement in making decisions involving non-routine problems under general supervision.

Working Relationships: Leads others in same work performed (does not supervise). Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Information Technology Enterprise Data Analytics - Yale Campus

Location:

Tulsa, Oklahoma 74136

In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons.  Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

Parsons is looking for an amazingly talented Information System Security Engineer to join our team! In this role you will get to support services to advanced customer mission systems throughout the full systems lifecycle.

What You'll Be Doing:

• Define system security requirements in coordination with security stakeholders including system engineers, program managers, security control assessors, and authorizing officials.

• Provide independent cybersecurity advice and guidance to government stakeholders.

• Develop or review system security designs and architectures.

• Support testing of systems during development, reaccreditation and provide evaluation to program stakeholders. 

• Review results from system security scans and advise system engineers on best methods to remediate findings.

• Support engineering analysis of alternatives, tradeoffs, and risk treatment decisions.

• Develop and/or review cybersecurity documentation in support of customer Risk Management Framework (RMF) process; in accordance with NIST SP 800-37 Rev 5.

• Coordinate RMF processing with program and developer staffs.

• Work with interdisciplinary teams to deliver trustworthy and secure systems.

What Required Skills You'll Bring:

• Active TS/SCI Clearance with CI Polygraph and ability to maintain one.

• 5 years minimum of system and/or security engineering work performed in support of U.S. Government customers subject to the Risk Management Framework (NIST 800-53) or Intelligence Community Directive (ICD) 503.

• ​​(ISC)2 Certified Information System Security Professional (CISSP) or Certified Cloud Security Professional (CCSP) certification OR ability to obtain within six months of hire.

• Review and development of RMF Assessment and Authorization (A&A) documentation, e.g. System Security Plans (SSPs), Security Assessment Reports (SARs), and Plans of Action and Milestones (POAMs).

• Strong initiative and communication skills.

• Experience implementing NIST SP 800-53 Revision 5 security requirements and NIST SP 800-53A security assessment procedures.

What Desired Skills You'll Bring:

• Cybersecurity work performed in support of mission-essential space/ground system acquisitions and implementations.

• Ability to explain complex cybersecurity issues to a diverse audience in layman's terms

• Experience with the cyber security of SIGINT solutions.

• Experience implementing or assessing cybersecurity solutions using technologies such as:

  • Nessus, WebInspect, Splunk, Open SCAP

  • Microsoft Windows Server Active Directory

  • RedHat Linux

  • Virtualization Platforms: Hyper-V, VMware

  • Real Time Operating Systems (RTOS) (i.e. QNX, VxWorks)

  • VDI (Desktop), Citrix

  • Experience securing cloud-hosted assets in AWS/Azure/etc.

• Network engineering/design of LANs, WANs, MANs, including underlying routing protocols, and implementation. (TCP/IP, BGP, OSPF)

• Experience presenting verbal/written communications to Senior leadership including ISSMs, ISOs, security directors

• Experience with systems engineering  lifecycle processes

• Act as an advisor to the Government ISSM on ATO extensions, body of evidence reviews

• Experience guiding systems through the approval process per NIST-800-37  RMF

• Although not explicitly required, successful candidates typically have a B.S. or M.S. degree in a technical field

Minimum Clearance Required to Start:

Top Secret SCI w/Polygraph

This position is part of our Federal Solutions team.

Our Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our diverse, intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.

Salary Range: 

$126,600.00 - $227,900.00

The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by customer requirements and some cases federal, state, provincial or local mandates.

Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Full Time

Hours: Days will vary | 6:00am - 6:00pm

Job Summary: Operate and monitor the day to day business within the main Computer Data Center. Assuring the integrity of data through system backup's and data storage. Provide customer service and first level support on hardware/software and application deficiency's for the SFHS. Accurately transcribe and relay information into the Heat problem tracking system assuring problems/request are addressed in a timely manner.

Minimum Education: High School Diploma or GED. Bachelor's Degree in Computer Science preferred.

Licensure, Registration and/or Certification: None.

Work Experience: 3 - 4 years related experience.

Knowledge, Skills and Abilities: Outstanding Communication skills Working knowledge of Heat software.

Essential Functions and Responsibilities: Maintain proficiency and, the understanding of such, to the duties of Computer Operations such as; monitoring and responding in a timely manner to hardware/software and system deficiencies. Maintaining an accurate set of back-up tapes preparing for off-site storage and, report distribution. Accurately transcribe and relay information required of first level support for problems within the SFHS. Responsible for first level support by entering service tickets into Heat. Assuring problem tickets are completed as described and forwarded to the correct technical support group for resolution. Always maintaining professionalism in tone and content. Scrub hard drives on surplus PC's maintaining an accurate database of device ID's. Keep Management abreast of hardware/software problems, especially those that could/should escalate.

Decision Making: Independent judgment in planning sequence of operations and making minor decisions in a complex technical or professional field.

Working Relationships: Works directly with patients and/or customers. Works with internal customers via telephone or face to face interaction. Works with external customers via telephone or face to face interaction. Works with other healthcare professionals and staff.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job.  This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

Information Technology Communications - Yale Campus

Location:

Tulsa, Oklahoma 74136