Total 51 supply chain operator job vacancies in Customer Service category in Malaysia

About The Role:

This role provides a complete order process and customer service to all customers. This to ensure that all order and delivery issues are promptly resolved in order to maintain the highest level of customer service at all times.

This role provides a complete order process and customer service facility to all customers. This to ensure that all order and delivery issues are promptly resolved in order to maintain the highest level of customer service at all times:

• Process Customer Orders according to target.
• Number of end user customers on target.
• Handling calls and enquiries daily according to the defined target service team, in order to successfully manage customer orders, execute operational plans and provide excellent customer service.

Responsibilities and Key Activities:

Order Processing

Resolve Customer Complaints

Identify Potential Stock Issues

Planning Deliveries

Updating Master Data

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon-Fri; 8 AM-5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond to and follow up with customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your Supervisor.
• Adhere to safety rules and WSH Risk Assessment measures, avoiding any unsafe acts.
• Use of personal protective equipment provided, to ensure safety while working.
• Help protect the environment and comply with policy statements by preventing pollution and promoting sustainability.
• Carry out any other assigned tasks.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service working experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/ Supply Chain
• Position Title: Customer Service Executive
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 days (Mon - Fri, 8 am – 5 pm)
• Salary Package: Basic Salary + Variable Bonus + Leaves & Medical Benefits
• Duration: Permanent/ 6-months contract

Key Responsibilities

• Process and fulfil orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/compliance and inspection statuses.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• At least 1 year of Customer Service experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Manage and oversee all inbound and outbound inventory activities
• Review materials forecast and execute supply plan
• Analyze Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• Analyze the variance of demand and supply
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• In-charge of inventory control and analysis
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• 1 - 2 years of customer service/ supply chain/ inventory distribution management experience

Interested candidates who wish to apply for the advertised position, please send in your resume to gs1@talenttradersg.com

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The service operator is responsible for providing the best customer service by responding to the callers' inquiries and concerns, depending on which business they are employed. Service operators process callers' requests by directing them to specific resources or coordinate with the appropriate person to resolve callers' issues.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Pinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200 schools and 80 public buildings creating value, providing stewardship and generating positive outcomes for our customers, our partners and our clients.

Our FM business delivers Facilities Management to homes, public and private sector bodies including Registered Providers, schools, universities and blue light statutory authorities. We pride ourselves on placing people at the center of what we do, while maintaining our values of high quality and excellent customer care.

The Role - Helpdesk Operator

Pinnacle Group are looking to recruit an enthusiastic Helpdesk Operator to be first point of contact at the University of Staffordshire (SUSV), ensuring the successful management of all jobs reported to the help desk.

Duties/Key Responsibilities

• Day to day responsibility for the helpdesk and administrative functions
• Answering of the helpdesk and dealing with general enquiries
• Log calls/tasks on the helpdesk database utilising helpdesk software (CAFM).
• Allocating work orders to internal/ external contractors
• Tracking job progress against rectification times and implementing escalation procedures.
• Report back to clients and contract staff on job progress and close out including requesting extensions where applicable
• Taking ownership of the PPM/holiday schedule & Reactive Maintenance jobs thus ensuring that all tasks are completed in line with the allocated response times.
• Dealing with general enquiries
• Reporting and recording of sickness
• Processing of overtime
• Booking and monitoring of agency staff
• Ordering of supplies

Sales & Account Management
Telesales
VIC Other
Part-time



Variety in responsibilities
Impactful customer engagement
Work during school hours



Are you passionate about delivering exceptional customer service over the phone? Our client seeks a motivated individual to join their sales team as a Thomastown telesales/customer service operator. As part of our dynamic team, you'll not only play a vital role in satisfying customer needs and supporting company objectives but also have exciting opportunities for personal growth and development.
  
The schedule for work hours is from 9 am to 1 pm.
On occasion, it may be from 1 pm to 8.30 pm.
  
Responsibilities:


You will have excellent keyboard accuracy.
Proficiency in numerical data input.
Strong commitment to delivering excellent customer service.
Attention to detail to ensure accuracy in


... Click here to view more detail / apply for Telesales/Customer Service Operator

Posted: 03/05/2024

Closing Date: 03/06/2024

Job Type: Full-Time Permanent

Location: Macquarie Park, NSW

Job Category: Information Technology



Full Time Permanent position
1 year experience in 1st level IT support role
Macquarie Park location with Free onsite parking

 
Our company
Committed to people. Committed to the future.
Welcome to Toshiba Australia, a leading provider of innovative technology solutions. We are currently seeking a dedicated Service Desk Operator to join our IT team in Macquarie Park, NSW. As a Service Desk Operator at Toshiba Australia, you will be an integral part of the IT department, providing essential support to our internal users. This full-time permanent position plays a crucial role in ensuring the smooth operation of our technology infrastructure and the efficiency of our

... Click here to view more detail / apply for Service Desk Operator

Service Centre Operator

At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7.

Reporting to the Maintenance Team Leader you will be responsible for delivering customer service and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment.

What you'll do:

• Providing first level support and ownership for all incidents and requests
• Be pro-active in your contact with suppliers including escalations when necessary
• Ensure timely call resolution to achieve SLA's
• Responsible for ensuring that excellent customer service is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made.
• Proactively working to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency.
• Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case.

Who you are:

If you have a background in customer service, are pro-active and enjoy working with and building relationships with engineers and customers then this could be the role for you as full training will be given.

Key Requirements:

• Maintaining the rapport with customers by displaying a detailed understanding of their support
• Strong Customer Service Skills with a positive approach to customer service and problem solving
• Take part in open and honest communication as part of the Service Centre team where the workplace environment is proactively focussed on issue resolution and service excellence.
• Actioning requests quickly and efficiently and ensuring actions are followed in a timely manner, providing stakeholders with updates and meeting any promises that are made.
• Meeting Customer Service (KPI) Key Performance Indicators.

What we offer:

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver.

We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

The additional benefits with this role:

• 34 days holiday, including public holidays, plus the option to buy or sell five days each year 
• Company pension scheme 
• A range of family friendly policies 
• Occupational health support and wellbeing Portal 
• Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. 

Learn more about Telent:

Click here for Telent Video!

Service Operator I - Slickline







Date:  Apr 28, 2024







Location:  Perth, WA, AU, 6164











We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the worlds largest providers of products and services to the global energy industry.   The sun on your face. The earth in your hands. Great money in your pocket. Travel the hallway to the door of Slickline supervision by working as




... Click here to view more detail / apply for Service Operator I ? Slickline

To be a successful Service Centre Operator you will have: ?A passion for customer service ?Good time management skills ?Strong communications skills ?High attention to detail ?Adaptability ?A team mentality ?Competent with technology
Does this sound like you?! If so we would love to hear from you! Find out more about TOMRA at: www.myTOMRA.com.au Facebook, Instagram, Twitter, and LinkedIn 
At TOMRA, transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future. For decades, we?ve pushed boundaries globally and we?ll continue to drive greater resource responsibility throughout industries and society. Here in Australia, our reverse vending machines enable the collection of empty drink containers to ensure that containers have the best chance of being turned back into containers again ? time after time. In QLD and WA we partner with Containers for Change to provide convenient ... Click here to view more detail / apply for Service Centre Operator

WOW Recruitment are currently seeking a Customer Service & Administration Officer to support our Fintech client, based in Balmain with 2 days WFH flexibility once trained.

Our client is an Australian owned and operated innovative payments and prepaid card business. They are passionate about their customers and staff, and if you're enthusiastic and motivated, we'd love you to join their team!

** This is an immediate start **
** $65k super $7.5k Bonus structure **

The role:

You will manage an array of inbound calls and emails from existing and potential business customers and consumers
Provide internal customer service to the Sales Team
Assist customers and help resolve queries with sound judgement and initiative whilst investigating using resources
You will work across multiple software systems to source required information
Support and deliver operational functions for order processing, reporting, strong data entry capabilities.
Experience providing great customer
... Click here to view more detail / apply for Call Centre Operator