Total 47 service operations manager job vacancies in Customer Service category in Port Klang

Service Desk Analyst

We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a full time, permanent basis. This role will be office based Monday - Friday with Home working on the weekend.

37.5 hours to be worked on a rotational rota pattern, ensuring business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays)

Marston Holdings are continually expanding, and part of our growth is our Technology side of the business we have attained Videalert and Vortex. Videalert is the UK's leading supplier of intelligent traffic enforcement and management solutions that deliver the highest productivity at the lowest operational cost. Vortex is the UK's leading provider of smart city solutions. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies.

We are currently seeking a Service Desk Analyst to join their growing team! This is a key role within the service desk team.

Our analysts are the first point of contact for customer support requirements and will be dealing with alerts from our monitoring systems.

What we are looking for:

The ideal candidate will have excellent written and verbal communication and experience of working within a technology led support team. You will need knowledge of CCTV and hardware assembly, SQL skills including understanding of database structures and query language.

For this role you will need to be self-motivated and have the ability to manage and prioritise your own workload, with a pro-active attitude towards investigation and resolution of incidents.

What you will be doing:

• Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified and implemented.
• Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests.
• Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with clients and making sure they are updated on the status and activities that are being undertaken to resolve the issue/request.
• Identifying client issues raised during proactive performance checks of all customer systems and ensuring maximum possible uptime and performance.
• Liaising with other internal teams including product and development, breaking down requirements and complex issues and involving appropriate stakeholders when required.

What you will get in return:

• Hybrid working with weekly visits to our Neath office
• Hours: 37.5 hours to be worked on a rotational rota pattern, ensuring business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays)
• Salary: £25,500 + per annum
• Healthcare cash plan
• Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing
• 25 days + bank holidays
• Cycle to work scheme
• Enhanced Maternity and Paternity Package NB this is subject to eligibility

If this sounds like the job for you, please apply....

New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Field Service Plant Mechanic - Kununurra Posted Date:  4 Apr 2024 Location:  Port Hedland, WA, AU, 6721 WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes. Reporting to the Port Hedland Field Service Supervisor, we are looking for a highly motivated Field Service Heavy Duty Mechanic to join the WesTrac team. The successful applicant will carry out warranty and customer repairs on a range of CAT machinery and associated products in a timely and efficient manner, You will also be required to carry out field service work on a regular basis in Halls Creek, The variety of equipment you will be working on includes D10 and D11 Dozers, 992…

Click here to view more detail / apply for Field Service Plant Mechanic - Kununurra

04th April, 2024 About usLawrence & Hanson is Australia’s most recognised electrical wholesaler. Our heritage is strong. Since 1886 we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling. About the roleProvide our customers with a great experience and work as a member of the branch team to achieve overall results through exceptional sales and service. What you would do in this role Serve customers on the counter, answer phones and email enquiries Prepare accurate quotes for customers Develop relationships with customers Be a product knowledge expert to help customers find products they need Actively work as a member of the team to ensure our branch is presented in…

Click here to view more detail / apply for Customer Service & Sales - Port Hedland

The Role

This role will involve working at a central client location in Ellesmere Port providing support to Desktop End User Support, telecoms experience and support, Windows Server and End User support, handling issues related to distributing services, security and performance of Microsoft Work stations.

The successful candidate will:

 Manage and monitor all installed systems and infrastructure, Install, configure, test and maintain operating systems, application software and system management tools.

 Proactively ensure the highest levels of systems and infrastructure availability

 Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes

 Maintain security, backup, and redundancy strategies

 Provide 1st / 2nd level support

 Liaise with vendors and other IT personnel for problem resolution

• with 1 to 3 years of experience in end user computing application and technologies
• Must hold ac lean and Valid UK Driving Licence

Candidate Profile Skills and Experience

This is an excellent opportunity to join ManpowerGroup supporting a leading Automotive manufacturer.

The successful applicant must be able to demonstrate a background in the service of the following equipment profiles, either gained within a customer facing / field based environment.

• Knowledge of Microsoft Windows Server 2008R2, 2012 and subsequent
• Knowledge of Microsoft Windows 7 and later
• Knowledge of issues related to Microsoft technology environments complex
• Knowledge of the main technologies of the telecommunications sector
• Ability to perform independently the role of Single Point of Contact (SPOC) for issues and problems of TLC
• Deep expertise in operational management of software products related to the environment and to the Microsoft technology
• Expertise in handling issues related to distributing services, security and performance of Microsoft Work stations

Skills Required:
* Extensive experience with desktop hardware, software applications, operating systems (OS Windows 7/10) and network connectivity.
* Expert technology problem solver. Identifying issues, repairing problems, helping users, updating systems, installing new hardware and software, troubleshooting computers and basic networks, documenting systems, and supporting the IT department.
* Good communication, interpersonal and problem-solving skills, along with patience, a customer-friendly attitude and the ability to work in a team environment. In addition, need a strong technical understanding of the hardware, software and networking systems being supported.
* Knowledge on Linux and MAC OS setup on desktop computers
o Troubleshoot, diagnose and resolve the tickets which required on-site support
o Coordinate within Vendor and Level 3 support team, Level 2 Back line and Service Desk teams for ticket resolution
o Schedule Supported Device installation, Software and Hardware activity with End User at their convenience in order to minimize disruption
o Manage any end-user service requests (e.g. desktop, mobile) which require local interaction
o Support all end users devices & their accessories (not limited to Desktop / Laptops, Mac, Telephones, Smartphones, Tablets, Video-conferencing systems, printers, printer consumables)
o Collect hardware as part of user's leavers process
* Asset Management:
o Maintain asset register including hardware and software
o Alert Customer in case of licensing issue (Software)
o Manage non-standard intervention / software installation
o PC and other devices logistics Management
* Software IMAC and configuration:
o Resolve break-fix incidents, either by own intervention or requesting and coordinating technical service by OEM vendor
o Perform Soft IMAC, Image loading where this cannot be executed remotely
o Bios, Drivers, Software deployment on end user devices
o Deployment of mobile apps
* Hands and feet support on all devices
* Offsite Backup and tapes management
* Maintenance Activity / logistics support in coordination with Third Parties.
* Perform remote troubleshooting through diagnostic techniques and pertinent questions
* Determine the best solution based on the issue and details provided by customers
* Walk the customer through the problem-solving process
* Direct unresolved issues to the next level of support team
* Provide accurate information on IT products or services
* Record events and problems and their resolution in logs
* Follow-up and update customer status and information
* Pass on any feedback or suggestions by customers to the appropriate internal team
* Be responsible for new starter setup and repossession of leavers equipment,
* New User On boarding - present IT and provide new user IT inductions,
* Manage relationships with vendors and ensure high-availability of business-critical IT systems,

Soft Skills
o A strong customer service focus (High Level of customer interaction and engagement)
o Excellent interpersonal and communication skills (both written and verbal),
o Comfortable working both autonomously or as part of a team.
o Ability to work under pressure
o Negotiation skills
o Be able to provide VIP support and appreciate the difference between standard user and heightened IT Support.

Field Service Engineer
£32,916-£37,304 depending on experience

Three incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.

As a Field Service Engineer, you'll be visiting customers in their homes across Ellesmere Port, Chester and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you'll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.

A full, valid driving licence is required. For upselling our products you'll be rewarded with bonus incentives on the products you sell. You'll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.

Ideally, we'd like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.

Industry-leading benefits

• £32,916 per annum starting salary if you're a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You'll have the opportunity to earn £37,304 once you're fully trained and meet the minimum requirements
• £37,304 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience
• Bonus potential of up to £2,500 per annum
• Enhanced rate over time
• Up to 6% pension contribution
• Brilliant staff discounts on products and a range of retailers, entertainment, and days out

The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.

With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

For our Distribution Center in Port Klang Malaysia, we are currently looking for an Operations Support Specialist responsible to enable delivery of goods within the agreed lead time and quality, at the lowest possible operational costs, with the customer in focus and the total supply chain in mind.

Our Operations Support Specialist will:

• Secure operations in the warehouse are executed to meet excellence in operations and collaboration with the External Service Provider (ESP) and other relevant stakeholders (Customs, Supply Operations, Retailers, etc.).
• Coordinate and optimize inbound and outbound planning execution tasks to secure goods delivery within the agreed parameters.
• Support development and implementing the warehouse's mapping strategy, including picking activity to optimize efficiency and continuously improve in-warehouse processes, in collaboration with service providers.
• Follow up on activities of the ESP in the warehouse unit to achieve expected results and initiate corrective actions with the goal of improving service standards at the lowest possible costs.
• Update, follow up and communicate KPI’s (inventory, quality, efficiency).
• Support ESP to secure 100% compliance for export related activities in warehouse (labeling, fumigation).
• Contribute to improving and optimizing the local ways of working.
• Take part in global and local projects to find efficient and innovative ways to optimize the unit logistic process and systems.

• Part-time (0.8 FTE) ongoing position – working Tuesday to Friday
• Located at our Port Macquarie office. Nearby public transport access
• Competitive Hourly Rate + Super + Salary Packaging benefits of up to $18,550    

Join EACH as a Service Coordinator – STRC (Short-Term Restorative Care) and play a vital role in coordinating services and supports for older adults with Individual Support Packages.

In this position, you will work collaboratively with clinical case managers to ensure clients receive the appropriate support outlined in their plans. You will be responsible for liaising with various stakeholders, including government and non-government service providers, to advocate for the needs of the individuals supported by EACH. Additionally, you will oversee service access and intake processes for new referrals, and manage financial requirements in alignment with clients' Individual Support Plans/packages.

To view a copy of the full Position Description, click here.

Alternatively, for more information please contact Shinayd Trotman, Team Leader - Short Term Restorative Care (ACT/NSW) on 0467 925 458 or via email, at Shinayd.Trotman@each.com.au

What’s in it for you? 
At EACH you'll be supported to be your best. We offer a range of employee benefits including: 

• Great working culture with quarterly team events
• Work arrangements that flex to you to allow for a positive work-life balance
• Above award remuneration and conditions including generous leave options 
• Clinical supervision, mentoring and access to evidence-based resources
• Not-for-Profit Salary Packaging of up to $15,900 free income tax per year
• $2,650 additional tax-free money towards meals and entertainment  
• A variety of opportunities for career progression and professional development via formal and informal training, our leadership pipeline and discipline-specific learning
• Support through a comprehensive Employee Assistance Program
• 4 weeks paid annual leave, sick/carers leave, family & domestic violence leave, public holiday substitution policy, and more…

About you
To excel in this position, you will have the following qualifications, skills and experience:

• Diploma in Health (or equivalent), or demonstrated industry experience
• Significant experience in planning and implementing community-based services for older adults
• A proven track record of maintaining accurate client records and written reports
• A current state-based drivers license

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Come Join Our Team as a Field Service Technician!Are you a hands-on problem solver with a passion for technology and a knack for fixing things? Do you thrive in a dynamic work environment and enjoy being out in the field? If so, we have the perfect opportunity for you!Why Join Us?At Bullivants we're on a mission to deliver top-notch service to our clients, so we are expanding our Field Service Technicians to be at the forefront of this mission. When you become a part of our team, you'll embark on an exciting journey with these benefits:Competitive Compensation: We recognise your skills and expertise, offering a competitive salary and bonusesCareer Growth: We're committed to your professional development. You'll have access to ongoing training, certifications, and opportunities for advancementA Dynamic Work Environment: Every day is different as you tackle new challenges, visit diverse locations, and interact with a variety of clientsSupportive Team: Join a close-knit team that…

Click here to view more detail / apply for Field Service Technician - Port Hedland, WA

Service Delivery Manager

Neath

£40K - £45K

Are you an experienced project manager looking for a new position within a fast-moving and developing industry?

Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team!

The Service Delivery Manager will manage and take ownership of the company's relationships with our existing clients which includes, overseeing the day-to-day delivery of our contractual obligations for those clients, from inception; delivery; service and renewal; operational control, client communication, and financial management.

What you will be doing:

• Understanding the KPIs and SLAs that are in place for each of our clients and contracts
• Overseeing all renewals and extensions for client contracts, including financial and performance-based KPIs
• Promoting the organisation's scope of offerings, identifying additional sales opportunities to support the wider company's growth targets
• Building and nurturing the essential relationships we have built with our new and existing client base, and responding to any queries, concerns or issues as quickly, efficiently and effectively as possible
• Taking ownership of specific projects when they arise, such as: the roll out of new firmware, relocations, or new additions to the client's existing estate.
• Working with various departments across Technology, including Client Services, Product and Development, to identify and define requirements for complex issues, working with the appropriate stakeholders to design and implement positive outcomes
• Undertaking business travel as required

What we are looking for:

• Proven and demonstrable experience of working within a client-facing, fast-paced and KPI-led environment
• Proven and demonstrable experience of building strong client relationships and ensuring retention within a client portfolio
• Experience owning budgets, raising Pos, managing invoices and project management
• Exceptional written, verbal communication and organisational skills

What's in it for you:

• Healthcare Cash Plan
• Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing
• Life Insurance
• 27 days + bank holidays
• Cycle to work scheme
• Enhanced Maternity and Paternity Package NB this is subject to eligibility
• Pension Contribution

If this sounds like the job for you, please apply....

Marston Holdings Limited is a parent company formed of eight brand entities that each specialise in key areas of our overarching business. In a nutshell, we are the UK's largest judicial services company and pioneers in clean air technology, offering services that support local and central government, utilities, and private sectors through the delivery of market leading integrated technology-enabled solutions from design and implementation to management and recovery.

We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Adult social Care Business Support Officer with Cheshire west and Chester council.

Cheshire West and Chester council are currently looking for someone who is happy to work 37 hours per week.

Key responsibilities

• Undertake a range of administrative activities, including minute taking, the production and distribution of documents, correspondence, extremely sensitive data and information; and the organisation and servicing of meetings and events, as part of the service support function, linking in with corporate systems in order to contribute to the efficient and effective delivery of operational services.
• Receive, prioritize and, where appropriate, respond to routine and more complex enquiries, both verbal and/or in writing, from a wide range of contacts using discretion in forming responses and referring matters to management as necessary so that advice on the area of work dealt with by the section is consistently given in accordance with agreed policies and within defined procedures.
• Undertake research on identified cross service issues, identify problems by continuous review and make recommendations for improvement within the support function, so as to contribute to the achievement of the sections overall service objectives.
• Independently resolve care plan queries of regular and complex care plans for clints referring to team/manager/TCS/Finance Accountants/Providers as necessary. Reload correct plans, submitting for approval by manager. This ensures correct payment and correct budget costs.

Having previous experience in a similar role is advantageous, however this is not a requirement.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Proud member of the Disability Confident employer scheme

Field Service Engineer
£32,916-£37,304.80 depending on experience

Three incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.

As a Field Service Engineer, you'll be visiting customers in their homes across Ellesmere Port, Chester and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you'll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.

A full, valid driving licence is required. For upselling our products you'll be rewarded with bonus incentives on the products you sell. You'll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.

Ideally, we'd like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.

Industry-leading benefits

• £32,916 per annum starting salary if you're a Field Service Engineer who does not have White Goods/ Domestic Appliance experience. You'll have the opportunity to earn £37,304.80 once you're fully trained and meet the minimum requirements
• £37,304.80 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience
• Bonus potential of up to £2,500 per annum
• Enhanced rate over time
• Up to 6% pension contribution
• Brilliant staff discounts on products and a range of retailers, entertainment, and days out

The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.

With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands. Apply now.

Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

What does the Customer Experience Manager do?

Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales.

How do they do it?

As a Five Below leader, your first priority is to contribute to the success of your store.  This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a manager on duty.  As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team.  The Customer Experience Manager is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how!

Wow the Customer: Put the customer first and make a difference in people’s lives

Unleash Passion: Check your ego at the door and do what you say you will do

Hold the Penny Hostage: Treat Five Below like your own business and hire talent that will do the same

Achieve the Impossible: Set the bar high for self and team and make sure to take risks

Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts

Key Attributes:

• Leadership
• Trainer/Developer/Motivator
• Communication
• Emerging Skill - Planning/Time Management
• Ownership Commitment
• Accountability/Delegation/Follow up
• Sales Driver/Goal Oriented
• Professionalism

RESPONSIBILITIES:

• Ensures all associates and managers are Wowing the Customer through personal contact with customers
• Responsible for achieving CSAT score goals provided by the District Manager
• Responsible for leading Front End Operations
• Training the staff on the High Fives of Customer Service
• Ensures that each guest has a fast, friendly, checkout
• Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times
• Responsible for opening and closing store procedures
• Responsible for performing SM duties in their absence
• Assists in supervising all Associates
• Assists in training all Associates
• Assists in coaching all Associates
• Assists in developing all Associates
• Assists in staff scheduling
• Reviews all corporate communications and reacts accordingly
• Partners with supervisors or corporate office regarding store issues
• Drives store sales and controls expenses
• Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online pick up in store, etc.)
• Uses financial reporting to drive business opportunities
• Assists payroll process and ensures budget is in line with plan
• Assists in merchandising procedures
• Adheres to and holds associates accountable to all Five Below’s Standard Operating Procedures(SOP)
• Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits
• Authorizes register functions including post voids, returns and discounts
• Complies with Human Resources policies and procedures
• Assists in receiving and stocking procedures

• Unloads merchandise from trucks
• Checks in shipments
• Stages merchandise for the sales floor
• Packs out merchandise
• Responsible for ensuring Candy, Crafts, and Sports Worlds are set and maintained to Brand Standards
• Accountable for driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

QUALIFICATIONS:

• High School Graduate or equivalent.
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Five Below is an Equal Opportunity Employer.

Position Type:

Hourly

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below’s Careers Site at www.fivebelow.com/info/careers to verify the posting.