Total 74 service operations manager job vacancies in Information Technology category in Bangsar South

Requirements

• To ensure confidentiality, integrity and availability of information assets in the company are protected.
• To report promptly any breach of law, regulation, the company’s code of conduct or other company policies and guidelines.
• To administer and enforce IT Security Policies, Procedures, Standards and Processes to all IT systems and networks.
• Responsible for on-going risk assessment for IT Infrastructure, System & Process.
• Compliance with regulatory standards, practices and guidelines (e.g. ISO27001, PCIDSS, BNM RMiT).
• To ensure proper IT system provisioning to live environment.
• Consult on effectiveness of corrective actions pertaining to closure of audit findings.
• Responsible for incident and problem analysis to ensure countermeasure is implemented to prevent reoccurrence.
• Conduct security awareness training to promote awareness in the organization.
• Support IT audit tasks (Internal Audit and External Audit).
• To promote environmental preservation awareness and to participate in Aeon environmental activities.
• To report promptly any breach of law, regulation, the company’s code of conduct or other company policies and guidelines.
• To ensure adequacy of licenses based on company growth.
• To review IT assets: NDA, software licenses and service maintenance agreement with proper tracking.
• Involve in the development and implementation of security program to raise the level of IT security awareness within ITG department.

Responsibility

• Degree in Computer Science, Information Technology, Information System or any related fields.
• Familiar with standards and requirements such as ISO27001 and that of financial authorities (e.g. ISMS, PCIDSS, RMiT & etc.) will be an added advantage.
• Preferable 1 to 3 years of IT risk or compliance exposure in service provider, vendor or financial institution.
• Good communication skills, both verbal and written.
• Excellent data collection and analysis skills.
• Strong attention to detail.
• Good report writing for progress update or incident reporting.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

• Responsible for the Technology Risk Management function for ACSM in managing technology risk and enhancing technology resilience.
• To oversight the current and emerging technology risk, cyber risk and security which could potentially impact the ACSM’s risk profile.
• To ensure information assets and technologies are adequately protected.
• Identify and report on technology risk including security breaches, to initiates correction action and regulatory requirements.
• Facilitate independent technology risk assessment which has been assigned by CISO.
• Act as coordinator and point-of-contact in cyber risk management activities (i.e. cyber risk identification, prevention, detection and recovery)
• Responsible for staying abreast of the latest cyber security practices, technologies, incidents and emerging threat.
• Oversee incident response planning, as well as the investigation of cyber security breaches, and assists with disciplinary and legal matters associated with the breaches as necessary.
• Participate in development and implementation of the appropriate and effective controls to mitigate identified threats and risks.
• Create and maintain and IT risk register to ensure that all identified Technology risk factors are accounted for.
• Participate in IT project and initiatives to bring pro-active risk management focus into solutions.
• Assists in the research, development, communication, maintaining and working with the operational unit on the enforcement of IT security architecture, policies, procedures, solution and standards with the IT division.
• Conduct the ACSM awareness initiatives in relation to cyber risk and technology risk.

Job Requirement :

• Minimum degree in computer science or equivalent technical academic.
• Be appropriate certified in security domain.
• Have a minimum of three years of experience in IT Risk management and information Technology.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

Job Description

• To work on the IT service management and operational support handling.
• To manage incidents to resolution in a 24/7/365 environment using the incident management and problem management processes ensuring root cause analysis & prevention is identified.
• To ensure the service level agreements (SLA) are met and serves as a single point of contact for ownership of escalated requests & issues and coordination.
• To assemble, work with and manage organizational vertical and horizontal teams & vendor, needed to support, manage and resolve a major incident.
• To manage the incident reporting and to convene & facilitate major incident and problem review meetings.
• To facilitate and conduct regular Disaster Recovery (DR) exercises. 
• To assist in preparing information; create and maintain presentation for BCM Coordinators. Also, to manage the timely completion of BIA & BCP review and update as per schedule.
• To manage the consolidated department Call Tree database and perform the necessary update and testing as per schedule.
• To review and enforce the processes, ensuring documentation is current and practicable.
  Slides preparation & analysis and reporting and technical writing skills. 
• To perform trend analysis on incidents & problems and provide preventive & countermeasure action.Understanding of end-to-end IT Operations and how IT interfaces with business

Job Requirements

• Bachelor’s Degree in Computer Science / Information Technology or equivalent.
• Minimum 8 years of experience in IT or similar environment. 
• Possess strong analytical, interpersonal and communication skills.
• Good understanding and working knowledge of ITIL principles.
• Strong hands-on experience in end-to-end incident management especially major incident.
• Strong knowledge of principles and methodologies of Incident and Problem Management.
• Experience in Disaster Recovery exercises and good knowledge in BCM.
• Able to work well with all levels of professionals in an organization.
• Good team player and able to operate independently.
• Experience working in a dynamic, fast-paced environment with strong stakeholder management.
• Familiarity with ITSM tools such as ServiceNow, Jira Service Management, or similar platforms

Perks & Benefits

• Performance bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

Reference Number: 1407

Closing Date: 23-05-2024

Employment Type: Permanent Full Time

Location: Regional


About the Opportunity
Council is seeking a Waste Operations Technical Officer who will provide operational and technical support to the Waste Operations team. This includes the facilitation of the operation of all facilities in a cost effective manner, to assist with on ground service delivery activities and to develop and implement continuous improvements to Council's waste operations.
 
You will be:

Interacting with customer when interacting on site and when following up compliance issues;
Monitoring site footage for compliance and waste levy verification purposes;
Delivering community information and assistance for new sites as commissioned or planned for expansion;
Undertaking compliance activities in accordance with relevant legislation and audit requirements;
Providing and analysing levy data including volumetric surveys, material movements

... Click here to view more detail / apply for Waste Operations Technical Officer (Chinchilla OR Dalby)

***37 Hours a week***

Pay rate is between £300 - £320 per day. PAY RATE IS SET AND WILL NOT BE INCREASED, CV`s for over the amount will not be reviewed.

Please refer to attached Job Description

Deliver Housing Capital Programme contracts ensuring the objectives, targets and priorities of the Council are achieved whilst remaining compliant within statutory regulations.

The Housing Capital Programme team undertakes approximately £15m per annum of spend on a range of improvement projects to the 5,600 landlord properties within the HRA. Examples of contracts delivered include:

• Replacement kitchens and bathrooms
• Re-roofing
• Replacement windows and doors
• Installation and updating of door entry systems
• Upgrading insulation and ventilation
• Major environmental improvement programmes
• Electrical testing and remedial works
• Fire safety works (e.g. fire doors, emergency lighting, and
compartmentalisation)
• Water safety works

Provide high quality Housing Capital Programme service expertise to assist in the delivery of the Council’s aims, objectives and operational planning.

• Market Performance via  Strategic Planning and Business Reviews: Conduct monthly, quarterly, and annual reviews of strategic plans for each market, facilitating comprehensive business reviews to drive continuous improvement.

• Driving Demand Generation for panda ads: Partner with third-party vendors to increase inbound leads, enhancing brand visibility and market penetration.

• Collaborate closely with third-party vendors to develop and execute demand generation strategies aimed at increasing inbound leads for panda ads. This partnership involves leveraging the expertise and reach of external partners to expand the company's customer base and drive revenue growth.

• Managing Relationships with Media Agencies: Cultivate relationships with media agencies across APAC

• Implement effective content and event management strategies to engage media agencies and showcase the value proposition of partnering with panda ads. This may include organizing educational workshops, hosting networking events, and curating compelling content that highlights the benefits of working together.

About the Company
ATOM specialises in managing and operating bulk fuel terminals across Australia for our customers, with services ranging from storage and handling of bulk liquid fuels to maintenance and engineering. 
Our team is made up of a great network of experts with a wealth of experience in providing the very best in terminal operations in Australia.
We have a highly engaged workforce with 89% of employees proud to work at ATOM, based on our 2023 People Engagement Survey. 
Our priorities are simple: deliver safe, reliable, and effective terminal operations, maintenance and engineering services for our customers wherever we operate. 
About the role
A rare opportunity has arisen to join the ATOM Leadership in a newly created role as the Head of Operations Kwinana. The Head of Operations Kwinana is accountable for the safe, efficient and reliable delivery of ATOM Kwinana operations (being storage and handling of hydrocarbons, unloading and/or
... Click here to view more detail / apply for Head of Operations ? Kwinana

The Company:






27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Fresh & Clean have been delivering managed washroom services in all states of Australia for over 30 years. Backed by the infrastructure and service experience of Alsco, we are of a size that enables us to keep connected with our customers, big and small, ... Click here to view more detail / apply for Expression of Interest ? Service Technician

The Company:
27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
 
Why You Should Join Us:

Above award pay
Job security working for a market leading company. 
Great work/life balance, early start, early finish
On-job training and the opportunity to grow and develop,
A well-maintained vehicle and safe working conditions
Narooma, 2546

 
Are you ... Click here to view more detail / apply for Expression of Interest ? Service Delivery Person

The Company:
27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
 
Why You Should Join Us:

Above award pay
Job security working for a market leading company. COVID Proof and essential service during COVID time
Great work/life balance, early start, early finish
On-job training and the opportunity to grow and develop
A well-maintained vehicle and safe working conditions 
... Click here to view more detail / apply for Expression of Interest ? Service Delivery Person

Royal Ocean Marine is seeking a Technical Manager to join our client's team in the logistic / manufacturing industries.

As a Technical Manager, you will be responsible for overseeing and coordinating all maintenance operations at the company. You will work closely with the maintenance team to ensure that all equipment and assets are in proper working order and meet safety regulations.

Responsibilities

• Develop and implement maintenance programs and procedures for all equipment and assets
• Coordinate with the maintenance team to ensure timely completion of work orders and repairs
• Manage maintenance budgets and ensure cost-effective maintenance practices
• Coordinate with suppliers and vendors for timely delivery of spare parts and equipment
• Perform regular inspections to identify maintenance needs and address them proactively
• Maintain accurate maintenance records and reports
• Ensure compliance with all safety regulations and industry standards

• Bachelor's degree in Engineering or a related technical field
• Minimum of 5 years of experience in maintenance management
• Strong knowledge of maintenance principles and practices
• Excellent organizational and time management skills
• Strong problem-solving and decision-making abilities
• Ability to work well independently and as part of a team
• Excellent communication and interpersonal skills

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Your new role

National Highways is excited to be looking to hire for a new role of Programme Development Manager within our Operations Directorate in the Southwest Region, to be based from our Bristol location.

The role is offered on an initial 23 month fixed term contract, and will combine a mix of office, home and potential site working.

The key focus of this role is to lead the region’s integrated planning process, using intelligence and insight into customer, social and economic demands, looking out to 20-30 years for development pressures, anticipating future performance of the Strategic Road Network, balancing this with the needs of our physical assets, in order to develop commercially viable 5-10 years forward programmes and solutions that deliver the region’s goals.

What you’ll be leading on

To oversee the development and approval process of the Region’s long-term strategy, including the 5-10 years forward programme of work, and associated budget, ensuring these are commercially viable and aligned to regional drivers such as customer, social, economic, safety, network performance and asset needs.
To Ensure that the prioritisation of activities in the 5-10 years forward programme reflects all of the region’s needs, agreed strategy, policies, budget, and efficiency targets.
Act as approver for high impact programme change requests.
To lead, directly and indirectly, the ongoing engagement with internal and external stakeholders such as such as Local Authorities and LEPs in needs identification and forward planning processes, developing effective and collaborative relationships, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region.
Providing leadership, direction and line management for the team, ensuring timely setting of objectives, performance management reviews and development of appropriate succession and development plans, managing the utilisation and allocation of team resources to ensure appropriate resourcing levels for all the activities in scope.
Leading the improvement activities required to ensure performance feedback and lessons learnt are incorporated into future planning processes and deliver tangible planning stability and accuracy improvements.
To ensure the health and safety needs and wellbeing of customers and employees are fully considered and accounted for throughout the planning and delivery of each service activity.

To be successful you’ll need

Demonstrable experience in a leadership role, with extensive team management experience, the ability to lead and inspire specialist teams across organisational boundaries and to drive clarity and focus through times of change and/or ambiguity
Experience in the identification of appropriate metrics for analysis and interpretation of information to monitor the business benefits of asset strategies and plans.
Experience in the use of investment appraisal and optimisation techniques; value-for-money criteria and financial evaluation methods.
Extensive experience in developing and managing annual financial plans, including the development of budgets
Excellent stakeholder management and communication skills, across all levels, internally and externally.

A bit about us

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

Want to know more?

To request a copy of the role profile, please contact hrhighwaysengland@mailgc.cx.ukg.oraclecloud.com quoting reference number #5040

ABOUT US

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.

Come and join our One Great Team here at Haven as a Front of House / Restaurant Manager!

As part of our full time, permanent Food & Beverage Leadership Team, you will… 

- Oversee the day-to-day operation of the Parks main Restaurant, following standard operating procedures ensuring a safe and secure environment for all
- Deliver our performance targets against budget, manage stock, margin and cost control
- Complete relevant administrative tasks including team Rota’s, Safety and Legislative compliance checks
- Drive continuous improvement, provide solutions to issues and set goals for growth
- Lead and coach the team ensuring they work productively and develop professionally
- Engage and inspire the team to always be Guest obsessed
- Effectively recruit and train new team

What’s In It For You? 
- Free use of our Leisure Facilities, including swimming pool  
- Up to 50% Discount off food on Park and 20% discount in our shops  
- Opportunity to use our Corporate Box at the O2 Arena  
- Fantastic Discounts with many national Brands & Retailers  
- 20% Discount to you, your family & friends across Haven & Warner Leisure Hotels  
- Reward & Recognition Schemes  
- Training and development opportunities including fully funded qualifications  
- Fantastic Health, Mind & Money Support Programme  
- Enhanced family friendly policies and pay* (eligibility criteria applied) 

Salary: Competitive plus Benefits, and the opportunity to earn up to 10% Annual Bonus

Experience and Qualifications 
You may already be a Restaurant Manager, General Manager or Duty Manager which is great. Or maybe you’re an experienced Assistant Manager or Deputy Manager looking for the next step! All we are looking for is…

- Proven experience leading large teams in a Food & Beverage or similar environment
- Experience in managing operations, performance, resources and cost control
- Can confidently deal with Guest concerns and resolve problems
- Excellent communication, organisational and leadership skills
- Strong decision-making ability
- Understanding of ‘Back of House’ as well as ‘Front of House’ Restaurant operations

Who are we? 
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. 

What’s it like to work with us? 
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We aim to offer flexibility where we can, our Team Managers working hours are usually 45 hours per week over 5 days and could include evenings and weekends.

We would love to hear from you 
If you would like to apply for this role, click apply now. We will ask you a few questions which may take around 5 minutes, then click submit and one of the Team will be in touch. 

What can you expect during the recruitment process? 
When invited to meet with us, you will have an interview and either a practical assessment or a skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. 

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk

The Company: 27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success. Why You Should Join Us: Above award pay Job security working for a market leading company. COVID Proof and essential service during COVID time Great work/life balance, early start, early finish On-job training and the opportunity to grow and develop A well-maintained vehicle and safe working conditions  About the role: This is a permanent, full-time position where you will spend your day delivering and…

Click here to view more detail / apply for Expression of Interest - Service Delivery Person

The Company: 27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963. The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success. Why You Should Join Us: Above award pay Job security working for a market leading company.  Great work/life balance, early start, early finish On-job training and the opportunity to grow and develop, A well-maintained vehicle and safe working conditions Narooma, 2546 Are you looking for a role that supports your lifestyle? Imagine waking up each day, going to work and then living your life…

Click here to view more detail / apply for Expression of Interest - Service Delivery Person