Total 3,661 service operations manager job vacancies in Others category in Malaysia

1.      Maintenance and upkeep of the petrol station building and equipment.

2.      Lead, communicate and engage with the team to ensure daily operation of the station runs smoothly and as per standard and guidelines.

3.      Perform and/or overseeing day-to-day operations of the petrol station, including, but not limited to:
a. Manage back office data analysis
b. Prepare daily/monthly reporting for the station
c. Stock management and ordering for fuel and merchandise
d. Team schedule and shift

4.      Prepare daily sales reconciliation report.

5.      Assist dealer/account admin in preparing accounting reports.

6.      Ensure station operations comply with the Health, Safety, Security and Environmental (HSSE) policies as per Petronas’s standards and requirements, and the local authority requirements.

7.      Perform and drive activities in maintaining and upkeeping the petrol station building and equipment.

8.      Develop, maintain and nurture customer relationship.

9.      Carry out staff recruitment activities for the team.

10.  Plan and execute team development programmes and/or activities such as training, performance, motivation and disciplinary actions.

11.  Develop and meet the budget for the petrol station.

12.  Ensure all station employees provide the required standard of customer service.

13.  Handling customer’s complaints.

14.  Execute marketing programs as prescribed by the Company.

15.  Maintain the upkeep of fuel pumps and all assets of the fuel station and store.

16.  Manage and preserve financial, merchandise and other assets of the station.

17.  Manage the recruitment, training, deployment of station employees in accordance with guidelines.

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Medical insurance
• Personal development opportunities

• Attend to Management Meeting.
• Record accurate and comprehensive notes at meetings.
• Help with daily time management.
• Draft correspondence such as emails and letters.
• Typing, formatting, and editing reports, documents, and presentations.
• Reminding the  important tasks and deadlines.
• Able outstation and socialize.
• Able communicates and written in English, Bahasa Malaysia and Chinese.
• Proficiency in Microsoft Office.
• Must careful, resourceful, and punctual.
• Prefer below 35 years old.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities

1.加油站建築及設備的維護與保養。

2. 領導、溝通和參與團隊，確保車站的日常運作依照標準和準則順利進行。

3. 執行和/或監督加油站的日常運營，包括但不限於：
A。管理後台資料分析
b.準備電台的日報/月報
C。燃料和商品的庫存管理和訂購
d.團隊日程和輪班

4. 編製每日銷售對帳報告。

5. 協助經銷商/帳戶管理員準備會計報告。

6. 確保加油站營運符合國油標準和要求以及當地政府要求的健康、安全、安保和環境 (HSSE) 政策。

7. 執行並推動維護和保養加油站建築和設備的活動。

8. 發展、維護和培養客戶關係。

9、為團隊進行人員招募活動。

10. 規劃和執行團隊發展計畫和/或活動，例如培訓、績效、激勵和紀律。

11. 制定並符合加油站的預算。

12. 確保所有車站員工提供所需的客戶服務標準。

13、處理客戶投訴。

14、執行公司規定的行銷計畫。

15. 維護燃油幫浦以及加油站和商店的所有資產。

16. 管理和保存車站的財務、商品和其他資產。

17.依照指導方針管理車站工作人員的招募、訓練、調配。

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 醫療保險
• 個人發展機會

JOB DESCRIPTION:

• To perform agreement stamping in LHDN portal, delivery to customer, registration and archiving in DTS. 
• Improve the operation flow of DMS operation and ensure all process running smoothly and comply with guideline and procedure.
• Ensure implementation of proper filing and arrangement of customer documents. 
• Controlling of customer documents and agreements and document retrieval as and when requested by other parties. 
• To provide full support to other department and branches nationwide in term of customer service and improvement solution. 
• Work closely with other section in order to ensure operation run smoothly.
• Assist other Section / Unit operation as ad hoc basis.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code

Position Summary

This position is responsible for leading a team in the management of Data Center operations to achieve the operations key performance index and the required service standards. This may include managing day to day data center activities, server floor inventory management system, various data center value added work, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards

• Monitor and analyze P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws

• Ensuring information/knowledge resources can be readily accessed and easily retrieved

• Manages quality system and continuous process improvement within the facility

• Additional responsibilities include, process development and continuous improvement and managing total productivity.

• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.

• Ensure safe work environment for all employees

• Administers and communicates company policies

• Regularly reviews performance expectations with the leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers

Position-specific Responsibilities

• Management of multiple customer data center site operations.

• Drive cost saving & operations efficiency

Qualification Summary:

Experience:

This position requires at least 5 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in Engineering, Logistics, Supply Chain Management, Industrial Engineering or equivalent work experience in the logistics field.

Skills:

• Technical Skills

• Good working knowledge of logistics and value added service operations.

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Experience with customs and regulatory issues related to logistics

• A proven, experienced resource in solutions and implementations

• Strong problem solving skills

Behavioural Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

This position reports to the founder of DBD HEALTH HUB LLP. He/She will be managing day to day business of the operations, addressing operational concerns and issues, monitoring overall customer satisfaction, developing and implementing operational procedures and policies.

Individual to be involved in:
1. Improve operational management systems, processes and best practices
2. Ensure overall smooth operation, adequate resources to enhance efficient function of operations
3. Maintaining quality of work and ensure workplace safety compliance
4. Formulate strategic and operational objectives
5. Builds relationships and communicate effectively with customers
6. Any ad-hoc duties as assigned

Technical Skills and Competencies

1. Manage and oversee the day to day overall operations efficiently
2. Effectively review and develop operational practices and procedures to drive efficiency and to ensure relevance.
3.Foster strong customer relationships
4.Able to oversee revenue and expenditure management

Duration of Attachment: 6 Months

• Overall in charge of kitchen operations
• Procurement, selection, inspection and preparation of ingredients
• Cut various meats and vegetables as per established specification
• Track inventory stock in kitchen and conduct daily order
• Cleans food preparation areas as determined by law and company policy
• Prepares food to the specifications of the client
• Prepares food before the arrival of guests
• Makes adjustments to food items to accommodate guests with allergies or specific diet concerns
• Manage other employees in kitchen
• Acts as liaison to front-of-house employees to ensure proper food service temperature
• Seasons food according to recipes or company needs
• Orders ingredients and spices as needed
• Operates various kitchen appliance such as a blender, oven, grill
• Portions, arranges, and garnishes food based on client preference
• Direct and lead the food assembly process
• Conduct regular inspections to ensure consistency in standards of food preparation, food presentation, cleanliness and sanitation of restaurant and kitchen equipment
• Supervise and monitor outlets in charge
• Ensure smooth running of operations
• Highlight issues to directors as and when

Job Requirements

• At least 5 years' experience in western cuisine
• Good experience in western cuisine kitchen operation
• Knowledge of good hygiene practices
• Willing to work long hours and OT when required
• Understand western spices well

Working Days: 4 days off per month

Working hours : 11am - 11pm (10 hours per day, 2 hours break)

1. Supervise daily fund operation tasks such as preparing trade instruction and settlement, position reconciliation and corporate actions, expense payment processing and cash management.

2. Provide end-to-end (Spot, Forward, NDF) processing support on Foreign Exchange settlements.

3. Ensure accuracy and timeliness of trade validation, settlement, reconciliation, control checks, investigation and exception handling are being performed

4. Understand key business requirements that impact operation and work with internal teams to ensure business demands are met.

5. Partner with various departments to streamline processes and create new workflows.

6. Handle new business projects including new products roll-out and system UAT.

7. Escalate requests from internal and external clients and prioritize them in terms of importance and feasibility.

8. Contribute to operational workflows, and infrastructure addressing internal and external requirements.

9. Perform such other duties as shall from time to be directed by the management.

10. Set up all operational and business aspects for the company including:

11. Set up, review and implementation and improvement of operating workflow, including fund accounting, trade support, settlements, reconciliations, collateral management, capital calls & distributions and counterparty reporting.

12. Perform AML/KYC assessment and approval for investor and counterparty on boarding.

13. Assisting FATCA & CRS Responsible Officer in FATCA & CRS implementation and reporting for the firm.

16. Periodic valuations (including external valuations and internal valuation control coordination).

17. Monthly reporting.

18. Set up proper system to ensure proper record keeping and information management on information, filing, archiving etc for external and internal audit and compliance purposes.

The Operation Manager, 24M Thailand, is an exciting new role located in Rayong, Thailand.  The successful candidate will be responsible for the strategic and tactical operations in Rayong. The Operations Manager will run the day-to-day operations producing lithium-ion batteries with proprietary 24M technology. The role will focus heavily on process and operational continuous improvement. Operation, maintenance, EHS, and facility functions will report to the Operation Manager. This role will report to the Plant Manager. 

Responsibilities: 

• Manage production activities to support yield, quality, and throughput improvement targets.
• Build and improve upon manufacturing data acquisition, storage, and visualization.
• Improve yield throughout all process areas leveraging common continuous improvement methods.
• Mentor and guide direct reports (production and maintenance supervisors) to utilize collaborative communication and coordination with operators in day-to-day operations.
• Maintain required quality levels and adhere to ISO 9100 manufacturing standards. Support root cause analysis of quality issues. Responsible for implementing corrective actions.
• Ensure material orders are released in a timely manner to balance lead time and inventory goals.
• Enhance daily operational metrics dashboard and update daily.  Drive accountability and discipline within operations. 
• Conduct monthly safety meetings and inspections, completing follow-up corrective actions.
• Work closely with EHS to ensure compliance with environmental regulations, permits and policy requirements.
• Maintain facility service contracts to improve facility up-time.
• Insure good housekeeping/5S practices with the department.

As we are expanding our business to operate a new outlet, We are looking for a Restaurant Manager to lead all aspects of our business.

Our food is non halal and contains pork.

You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

As we are a lean operated organization, the restaurant manager may need to double down to assist in cooking and food preparation. Hence experience in operating and cooking a kitchen is a plus.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining area, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

· Perform administrative tasks under the guidance of the main manager.

· Coordinate daily customer service operations (e.g. orders and payments)

· Monitor and maintain store inventory

· Supervise and motivate staff to perform their best

· Monitor operating costs, budgets and resources

MOM LICENSE NO.:16C7994

EA REG. ID: R1983060

Detailed job description and responsibilities To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity Find solutions to problems and be able to demonstrate a positive approach to new challenges, encouraging others to do the same Understand and identify barriers to understanding and communication and build skills to negotiate, motivate and persuade colleagues to contribute and agree to decisions To provide a service that is tailored to meet the needs of our patients and to understand what our patients/customers need and be adaptable and responsive Value diversity within the workplace To be honest and learn from mistakes, and help to create a just learn culture where people feel able to share and learn from experiences together To work as part of the senior management team, demonstrating effective communication, and working collaboratively with colleagues inside and out of the department Ensure information on performance is delivered in a sensitive and comprehensive manner Manage sensitive or contentious information in an appropriate manner Build rapport and trust with colleagues and service users ensuring that people are supported to be the best they can be Be honest about your biggest challenges and create a culture of curiosity and openness Develop and foster a learning environment where feedback is welcomed and valued Demonstrate good negotiation skills and logical thought processes where issues could cause conflict in a constantly changing environment Undertake planning and organisation projects events/meeting, ensuring momentum is maintained and communication tools. Negotiates complex business plans and co-ordination across service/agencies, dealing with challenges regarding e.g. patient length of stays, patient pathways or with reluctant patients and families with regard to placement in most appropriate environment. Analytical and Judgement Skills Analysis of complex management and patient flow data and activities Prepare and present business plans and recommend options for improvement. Review and investigate operational incidents and concerns, undertaking root cause analysis, corrective and preventative actions. Identify trends and lessons learned for their area in line with clinical and operational requirements. Develops a comprehensive work plan taking into account a comparison of a range of options and evaluation process. Responsibility for Supervision, Leadership and Management To manage staff to achieve the quality standards and to provide support to multidisciplinary teams in achieving this goal To work collaboratively with other departments to ensure effective patient flow across the ICO To ensure equipment is maintained routinely and safely Assist in the prevention of complaints through effective communication with staff, patients and families Lead on all Investigation of complaints, complete audits/surveys for named service To manage service effectively and safely and deputise in the absence of the Senior operational manager Ensure the delivery of a responsive, high quality, value for money service within named services To lead, manage, motivate and develop staff within designated teams/Services, and to maintain the highest level of staff morale and to create a climate within the ISU characterised by high standards of openness Communicate the Trusts objectives, future plan and current progress against plans to all staff within the designated areas Value the contributions and perspectives of all staff making sure their voices are heard, contributions valued and influence management decision making Ensure training and development needs of staff within the area are identified and completed Line-manager for staff in designated Services using the Compassionate Leadership principles. Utilise workforce efficiently and effectively to ensure the structure and skill mix reflects the activity demands and to implement skill mix, staff deployment/changes as appropriate to meet the changing needs of service. Responsibility for Patient/Client Care Contact with patients, families, carers when dealing with complaints Provide general non-clinical advice, information, guidance or ancillary services directly to patients, clients, relatives or carers. Responsibility for Financial & Physical Resources To be accountable for delegated budgets for designated cost centres and ensure the achievement of financial balance Lead the development and delivery of cost improvement programmes and manage expenditure within designated control levels To lead in the effective management of establishment control within budgets Oversee the Management of payroll, finalising and authorising shifts in a timely manner Education and Training Responsibilities To ensure that the team have the skills and knowledge to deliver high quality services by assisting the management team to plan, deliver and review a local induction training program for new staff to include general Trust information and post specific training and information. This will also include supporting the management with arranging ID badges and uniforms, booking staff on Trust induction training and ensuring new staff can access Trust IT systems Lead, plan, deliver and review yearly/regular mandatory, essential and post specific training for staff including supporting staff with Trust training systems and booking bespoke face to face training sessions with the Trusts Education and Development department when required Providing basic IT support for staff such as basic PC use, applying for access to Trust systems or passwords/resets and liaising with IT regarding queries such as password resets Meet the requirements of the Health and Safety at Work Act by ensuring all staff (including self) are kept up to date with appropriate mandatory training, including refresher training and record attendance in line with Trust policy Ensure all staff are suitably trained and are competent in the tasks required to successfully undertake their duties. Train staff in the use of equipment and ensure training records are kept up to date Identify own training needs in line with the Trusts corporate objectives through the Personal Development Review process and be willing to undertake further training in support of this role Ensure staff comply with Trust policies at all times while on duty e.g.: Smoking Policy, Waste Management, Uniform Policy, Infection Control and Trust Cleaning policies and take the necessary action when policy is breached Ensure own actions reduce risks and actively promote a health and safety culture within the workplace. Always work in compliance with rules and working practices Ensure the observance of safe working methods under the relevant legislation COSHH, Health & Safety, Waste Management, advising management when Trust policies and procedures are not followed Participate in incident investigations when required Responsibility for Research, Policy and Service Development Implementation Participate and contribute ideas and feedback to other services Ensure that projects align to the Trust's strategic aims, vision and values Maintain an awareness of developments in other services at a regional and national level, actively seeking information and evidence to support implementation of best practice in the Trust Contribute to the creation of an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality Develops policy for operational services and ensures that they are implemented Assist in the prevention of complaints through effective communication with staff, patients and families Lead on all Investigation of complaints, Datix, complete audits/surveys for named service Use software to develop performance, statistical or management reports, presentations and written communications Undertake complex surveys relating to service delivery, collates for reports Carry out regular reviews of incidents, complaints, risk assessments and other multidisciplinary audits within designated services, ensuring that appropriate follow-up is taken to address and reduce risk and that learning is disseminated across the unit Assist with researching new equipment, take part in equipment/product trials and make recommendations Identify potential areas where cost savings and improvements to standards can be achieved and make recommendations to PMO.

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Find ways to increase quality of customer service

Communicating changes in an order process to relevant parties.

Documenting procedures for third-party monitoring.

Creating and monitoring projects and teams.

Reviewing workloads and manpower to ensure targets are met.

Ensuring staff working on processes are happy and operating efficiently.

Supporting all functions of the business to work together.

Requirements

Proven work experience as Operations Manager or similar role

Knowledge of organizational effectiveness and operations management

Familiarity with Freight Forwarding business

Excellent communication skills

Leadership ability

Outstanding organizational skills

Degree in Business, Operations Management or related field

JOB DESCRIPTION:

• Manage cleaning operations and liaise with clients to ensure quality service delivery
• Ensure teams adhere to safety measures during cleaning operations
• Monitor working time and overtime of staff.
• Oversee the servicing and maintenance of cleaning equipment.
• Instruct and manage operations executives and site supervisors on cleaning operations.
• Make regular visits to cleaning sites to monitor standards of cleanliness.
• Plan and implement cleaning timetable, manpower and equipment utilisation.
• Prepare operational reports including all accidents or incidents for management review.
• Constantly monitor and report on progress of the project to all stakeholders.
• Raise requests for purchases when necessary.
• Assist with any other operational matters as directed by the Management.

JOB REQUIREMENTS:

• Preferably with experience in cleaning industry through various channels.
• Possess valid Class 3 driving license & driving experience is preferred.
• Must be able to perform shift duties.
• Must be able to work on weekends/PH.
• Must have knowledge in various cleaning solutions and their uses.
• Able to multi-task and Ability to work well in a fast-paced environment and meet deadlines
• Possess good leadership skills
• Good interpersonal skills.
• Ability to apply logical and critical thinking skills to projects
• Ability to communicate with suppliers & vendors

We regret that only shortlisted candidates will be notified.

The following are the core responsibilities of the Operations Manager. The Operations Manager is responsible for: Supporting the Practice Manager and Deputy Practice Manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities. Providing leadership and guidance to the Reception and Admin team adhering to policy and procedure Create staff rotas and ensure the practice Reception Team has adequate cover at all times. Ensure annual leave and sickness is documented and managed appropriately and that the practice has adequate cover. Create room rotas ensuring clinicians have an appropriate allocated space for their session. Attend and minute practice meetings as required Ensure servicing and maintenance requirements are met and documentation is up to date and accurate. Manage practice fire safety and legionella requirements. Overseeing the administrative elements of QOF, liaising with GPs, nursing staff and administrators Implementing systems to ensure compliance with CQC regulations and standards. Ensure reception team have followed an induction program and are compliant with training Conduct staff appraisals, supervision and probationary reviews and support disciplinary procedures. Undertake RA sponsor training for smart card management. Source locum cover ensuring they are added to clinical systems in a timely manner and that rotas are created in line with agreement. Ensure stationery supplies are stocked and maintained sourcing competitive suppliers Manage our digital platform and ensure patients are booked and signposted appropriately. Be able to cover all areas of reception role. Support staff to reach their full potential and identify training needs. Actively encouraging and promoting the use of patient online service Any other duties as required. In addition to the primary responsibilities, the Operations Manager Ensure all staff are aware of the management of the premises, including health and safety aspects and undertake risk assessments and mandatory training as required. Support the practice team to reach QOF targets (supported by the Lead Nurse and Deputy Practice Manager) Support the practice and management team with continuous improvement and change initiatives. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels.