Total 68 service centre manager job vacancies in Human Resources category in Poole, South West, bh15 1ea

Main Purpose of Job
The primary objective of this role is to spearhead the development and execution of comprehensive HR operational enhancement initiative, assess and initiate HR digital adoption strategies for the Group.

Principle responsibilities & duties

• Propose, develop, and to propose enhancements initiatives/HR framework in collaboration with relevant departments to ensure efficient human resource management across the organization.
• Review existing HR systems, conduct research, and utilize AI-driven analytics to identify areas for improvement, automation, and optimization. 
• Monitor AI adoption metrics, analyze data insights, and provide recommendations and implement HR digital adoption strategies, such as AI adoption, to enhance employee experience, including recruitment, talent management, onboarding, training, performance evaluation, and employee engagement.
• Ensure smooth adoption through training programs and communication campaigns for employees.
• Define a roadmap for HR tech implementation aligned with business goals, build business cases, and calculate ROI to justify investments in HR tech.
• Track KPIs related to efficiency, productivity, and other metrics to quantify tech ROI.
• Stay updated on the latest trends in HR tech, including people analytics solutions and virtual reality for training.

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field. 
  In-depth knowledge on overall Human Resources practice
• Minimum 8 years of working experience in HR operations and HR digital adoption
  Experience in handling HR transformation projects
• Knowledge of HR digital adoption trends and technologies, including AI, HRIS systems, and communication tools.
• Strong understanding of HR operations and processes.
• Analytical mindset with the ability to analyze data and draw meaningful insights.
• Project management skills with the ability to prioritize and manage multiple initiatives simultaneously. 
• Excellent communication, and interpersonal skills.
• Strong problem solving and decision-making abilities.
• Detail-oriented with excellent organization and multitasking skills.

Perks & Benefits

• Performance bonus
• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Personal leave/Birthday Leave
• Personal development opportunities

• To provide advice, counsel and resolution on a broad range of employee’s issues, related policy integration and interpretation, work conditions and Labour Law compliance.
• To manage disciplinary issues and recommend appropriate disciplinary action including conducting domestic inquiry, draft show cause letter, and other related disciplinary letters/actions.
• To support resolution of employee relations issues and conducts investigation as necessary, not limiting to conduct a preliminary investigation, schedule the event, identify witnesses, collate information/data, identify panel members, prepare exhibits etc.
• To always keep abreast with the latest changes to Labour Law legislation by authorities as well as latest judicial precedents on IR dispute.
• Responsible for developing a clear framework for industrial relation policies and guidelines for the fair and effective management of employees.
• To maintain and constantly review the effectiveness of all relevant policies and procedures to ensure that they support delivery of quality.
• Responsible to manage Performance Improvement Plan (PIP), it’s policy and procedure.

Job Requirement : 

• Minimum 1 to 2 years in a similar capacity with specialization in IR matters.
• Tertiary education with HR background, law background will be an advantage.
• Have the basic knowledge of Employment Act 1955, Industrial Relations Act 1967.
• Experienced in conducting domestic inquiry and report writing, attending cases at court level is an added advantage.
• Good interpersonal skills, tactful with excellent interpersonal and communication skills, can handle multitasks and analyse beyond prima facie on issues.
• Proactive and detailed.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal leave

Job Responsibilities:

• Work with HR team, Business Heads and staffs on the execution of PMS workflow and procedures. 
• To be responsible on the roll-out of PMS end-to-end process (inclusive of Performance Plan, Mid-Year Review and Final Assessment). 
• Manage all staff enquiries that related to PMS and troubleshooting. 
• To work with HR Team and Business Unit for generating HR dashboard, performance management metrics and data analysis reports and oversee data integrity associated with PMS. 
• Maintain SOP and manual, familiar with Standard Operation Procedure of HR and provide recommendation and improvement to enhance the PMS process. 
• To conduct briefing related to PMS matters and assigned trainings for Talent Development. 
• To coordinate/ facilitate the Talent Development initiatives like internal/ external trainings, roll out survey, staff communication & etc.
• To support in all Talent Management related activities as and when required. 

Job Requirement :

• Degree/ Diploma in Human Resource Management / Business Administration or other relevant courses.
• At least 3 years of working experiences in Human Resource Management Experience in handling Performance Management System / Payroll/ HR Services will be an added advantage. 
• Well versed in PMS system / other PMS tool. 
• Good computer skills in MS Office particularly in Excel and Power Point.
• Good interpersonal and analytical skill. 

Perks & Benefits:

• Nearby public transport
• Medical insurance
• Personal leave

Job Description

key areas of responsibility include:

Business Partnering and providing high quality support
Leading and mentoring two HR Professionals
Interpreting Enterprise Agreements
Represent the organisation at Fair Work
Key focus on Safety and Quality


... Click here to view more detail / apply for HR Manager

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the Senior HR Manager based in our Dandenong, VIC site operations that we're looking for?   Your future role:   Alstom is seeking a Senior HR Manager for a permanent position to support various functions at our Dandenong site such as Engineering, Logistics, Project Management and Sourcing. Reporting to the HR Business Partnering Lead for the Rolling Stock & Components Product Line, you will be the HR site lead for complex IR/ER matters including Enterprise Bargaining Negotiations for our
... Click here to view more detail / apply for Senior HR Manager

ACCIONA is a global company, leading in the development of regenerative infrastructure that creates a positive impact on society. Our workforce consists of more than 55,000 professionals, present in more than 40 countries across the five continents, all contributing in our mission to design a better planet. Are you a passionate individual who wants to make a difference, promote sustainable development, and find solutions to the biggest global challenges including climate change, overpopulation, and water scarcity? Come and join us in building the infrastructure our planet needs to achieve a sustainable future.








Job Description








Join a growing function and sector in Australia.
Newly created role
Join a global sector leader.


Join our dynamic team as a pivotal member driving the growth of Agua projects and business expansion in Australia!

The Opportunity

As the HR Manager for the AGUA business, you will play a pivotal role in shaping the organization's human ... Click here to view more detail / apply for Human Resources Manager

Manager - Recruitment (agency) | Sydney | Lead a successful & growing team Your new company
At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, the possibilities are endless. With over 50 years of business success, we are a brand that opens doors. We have built a reputation as the world leaders in specialist recruitment and workforce solutions. Joining Hays isn't about being part of a global business; we are the industry's leading recruiting experts in Australia and New Zealand.

Opportunities exist in our CBD and Parramatta offices, together with a variety of other suburban locations in Metropolitan Sydney. $90K base + super + uncapped commission
Your new role Joining Hays as a Manager means you will be part of a forward-thinking business that's going places. We will feed your entrepreneurial spirit. Within an established business, you'll have the freedom to do things differently and be challenged to think beyond. Backed by inspiring and invested senior leadership team, you'll be supported to succeed in your role as a leader to others in return. What you'll need to succeed
As a manager in recruitment, you'll know that you've got what it takes because you are:


Highly motivated and sales driven with extensive specialist recruitment experience
Accomplished and passionate people leader, with a proven track record
Have demonstrated success in accelerating careers, including skills development, coaching and performance management
Committed and confident in?building partnerships with customers
Highly networked, industry expert with exceptional relationship management skills
Ambitious?to think beyond to achieve improved solutions internally and externally
Adaptable and agile, able to constantly seek new opportunities in the market

What you'll get in return
Once you step in, there's no telling where a career at Hays might take you. Our growth mindset as a business brings variety and many possibilities for different career pathways. Go further in your career than you believed possible. Here you get out what you put in, your energy and dedication is always recognised through rewards and celebrations.


Access to senior leadership development to drive and evolve your career
Flexible working arrangements and additional leave, including wellness and volunteering days, health, leisure, and lifestyle rewards
An inclusive environment where diversity is celebrated
Global career opportunities - make your mark locally or explore international opportunities with Hays

What you need to do now
If you are interested in using your experience to date to drive your career with us, please get in touch with jayne.lee@hays.com.au or click apply now!!
At Hays, we value equity, diversity and inclusion and are committed to creating a work environment where all people, regardless of background, feel a sense of belonging. By joining Hays, you'll be part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. We invite people from all backgrounds to apply
Please click here to apply.

Rare Opportunity to work with one of Australia's most accomplished ICT recruitment agencies. Managing an existing large client and contracting base .
Bullet Points
• Rare opportunity to inherit major accounts and an existing contractor base
• Autonomous and flexible working environment - 2 days week WFH
• Exceptional company culture and team
Full Job Description
Opportunity to work with one of Australia's most accomplished ICT recruitment agencies. Managing an existing large client and contracting base .


M&T Resources is one of Australia’s most innovative ICT recruitment and staffing solutions agencies. We pride ourselves on the excellent services we deliver to both clients and candidates, with a core purpose to help people achieve greater success.

M&T is uniquely positioned in the market as a stand-alone Recruitment, Contracting, and Staff Augmentation Services business within a global IT Solutions firm Nomura Research Institute (known as NRI). We are currently recruiting for an experienced Technology Senior Account Manager. The role will include: -
• Managing a large client and contracting base with existing client agreements
• Business Development to bring in new client relationships
• Working closing with the Resource Delivery team on existing requirements as well as client demand forecasts of pipeline work
• Further developing and building networks within your sector including clients, candidates, contractors, and industry contacts
• With assistance of the team, providing an awesome contractor experience!
• Proactively building strong partner relationships with the current major projects and positioning yourself and M&T for work on future projects
What we are looking for?
We are looking for someone that is a natural people person, an excellent relationship builder with a long-term focus, and strong integrity. Cultural fit is MASSIVE for us and we are seeking someone that is happy to work as part of a team as well as autonomously. This role does require previous experience in IT and/or Digital recruitment, either as a Recruitment Consultant or Account Manager, but we are open to designing the right role around you to make sure you are successful with us. You will ideally have experience working on large-volume clients with a high volume of requirements with competing priorities.

Why M&T Resources?
We offer a fun, relaxed, and flexible working environment. We do focus on making placements, delivering excellent client/contractor service, being the top supplier in the clients we work with, and achieving strong results and growth. We are not prescriptive or rigid about what is required to achieve this. You will have a great deal of autonomy and be able to own your own show. Part of our organisational compass is to be a Great Place to Work and you can expect the following from us: -

• Flexibility: We have team members with different workdays, start/finish times, and personal arrangements. We have 3 core days in the office. You may be required to come in for client meetings, functions, or team celebrations outside of these core days, but you have the flexibility for this to work around you.
• Autonomy: You will set the strategy for your own success, doing it your way with help and guidance as required.
• Mobility: You will be provided with a laptop, corporate credit card for business expenses, a monthly phone and communications allowance, and home-office setup package.
• Continuous improvement: At M&T you will have the be working with a progressive team that is driving our business forward, continually improving all aspects of our business to be the best that we can be.
• Be set up for success: We will design the right role for you and ensure you have everything you need to be successful including an enviable client base, contractor relationships, dedicated resourcing support, and all of the right tools and support.
• Rewards: In addition to competitive salaries and commission from the first dollar billed, we pay annual over achievement bonuses.
For the right candidate, we are open to considering visa sponsorship, flexible working arrangements, and/or commission guarantees.

For more information, please APPLY NOW or contact Jon Hampson (jon.hampson@mtr.com.au) for a confidential chat

Section Manager - Recruitment (agency) | Sydney CBD | $80-100K base plus commission | Hybrid Your new company
At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow. The possibilities are endless. With over 50 years of business success, we are a brand that opens doors.

We offer our people a career like no other. With opportunities in our CBD and Parramatta offices, together with a variety of other suburban locations in Metropolitan Sydney. $80,000 - 100,000 base + super + uncapped commission
Your new role Joining Hays as a Section Manager means you will be part of a forward-thinking business that's going places. We will feed your entrepreneurial spirit. Within an established business, you'll have the freedom to do things differently and be challenged to think beyond. Backed by inspiring and invested leaders, you'll be supported to succeed and be a mentor to others in return. What you'll need to succeed
You will already be an accomplished recruiter in a specialist market, your professionalism and exceptional communication skills will ensure you provide the best service in the market and be a go-to industry expert.

You know that you've got what it takes because you are:

Highly motivated and sales driven with extensive agency recruitment experience
Committed and confident in?building long-term and trusted partnerships, you're your customers
Proud of your strong track record, exceeding targets
Solution focused, respectful and always looking to do the right thing for those you encounter
Ambitious?to think beyond; to achieve improved solutions for clients, candidates, and colleagues
Adaptable and agile, able to constantly seek new opportunities in the market
Able to offer mentorship to more junior members of the team

What you'll get in return Once you step in, there's no telling where a career at Hays might take you. Our growth mindset as a business brings variety and many possibilities for different career pathways. Go further in your career than you believed possible. Here you get out what you put in, your energy and dedication is always met by rewards and celebrations.

Access to leadership training and development for you to evolve your career
Flexible working arrangements and additional leave, including wellness and volunteering days. Health, leisure, and lifestyle rewards
An inclusive environment where diversity is celebrated
Global career opportunities - make your mark locally or explore international opportunities with Hays

What you need to do now
If you are interested in using your experience to date to drive your career with us, please get in touch with jayne.lee@hays.com.au or click apply now!!

At Hays, we value equity, diversity and inclusion and are committed to creating a work environment where all people, regardless of background, feel a sense of belonging. By joining Hays, you'll be part of an inclusive culture that celebrates diversity, recognising every individual for their unique differences. We invite people from all backgrounds to apply.
Please click here to apply.

About PublicisPublicis Groupe is a world leader in marketing, communication, and digital business transformation, driven through the alchemy of data, creativity, media, and technology. Our connected platform of companies and capabilities is more than an operational framework. It’s a cultural model we've built to unite our people in a collaborative way of thinking and working. We offer our clients seamless access to the expertise of our 100,000 people across 100 countries globally. In Australia, our powerhouse of marketing capabilities stretches across creative, media, digital, production and PR.What we’ll offer you:Be a part of one of the world’s most progressive and dynamic modern communications businesses enjoying all the perks that come with our network offering:Taking time out – enjoy your Birthday off, additional 5 days leave after 2 years’ service, inclusive leave policies such as Fertility Treatment, Menopause, Flexible Public Holidays, Gender Affirmation and Parental leave.Work Your World – our program enabling staff the flexibility to…

Click here to view more detail / apply for Talent Acquisition Manager

Your teamThis role sits within Group Customer Relations (GCR) which is our centre of excellence for complaint resolution, delivering fair and timely outcomes for our customers. GCR oversees complaint handling for the Group and manage escalated and complex complaints. Through the complaint process, we identify breakpoints in products, services and processes and influence change to deliver a better experience for our customers. GCR strives to continually improve our complaint management systems, uplift capability and produce insightful reporting to help our people better identify, manage and prevent complaints. Do work that mattersThe role of the Resource Planning Manager is to expand upon the resource plan, support business strategies and provide a capacity planning service to the business.  You will play a critical part in the management of the Channel Budget & Resource Plan, and will partner with operational & support EM & GM levels as part of their normal day to day process. You will develop and manage…

Click here to view more detail / apply for Resource Planning Manager

Job Description You will provide HR Leadership to the team and develop the capability and performance. As well as a full spectrum of HR duties, you will also provide expert advice and guidance to stakeholders on complex industrial relations matters to support an effective and efficient delivery of HR services.In addition to this, you will oversee Learning and Development program in line with strategic and operational needs.You will build relationships with all levels of the organisation and contribute to a culture of continuous improvement.

Click here to view more detail / apply for HR Manager

4e Exchange, a globally leading financial derivatives trading platform in the financial services industry, is looking for an HR Manager to join their team. As an HR Manager at 4e Exchange, you will have the opportunity to oversee the HR function and make a significant impact on the organization's success and growth.

With a comprehensive range of financial trading services and products, 4e Exchange is dedicated to providing users with innovative solutions for fiat and digital asset trading. The company's team of industry experts and advanced technology ensures they remain at the forefront of the market.

Responsibilities

• Develop and implement HR strategies aligned with the organization's overall objectives.
• Provide leadership and guidance to the HR team, fostering a high-performance culture.
• Collaborate with senior management to understand business goals and translate them into HR initiatives.
• Develop and implement effective onboarding processes and programs.
• Lead workforce planning, talent development, and succession planning initiatives.
• Manage employee relations, addressing and resolving workplace issues.
• Develop and implement HR policies and procedures, ensuring compliance with legal requirements.
• Implement performance management systems to drive continuous improvement.
• Lead the development and execution of employee training and development programs.
• Oversee the design and administration of competitive compensation and benefits programs.
• Conduct regular market analysis to ensure the organization's compensation strategy is competitive.
• Ensure HR practices comply with relevant employment laws and regulations.
• Stay updated on changes in employment legislation and adjust policies and practices accordingly.
  

• Min. Bachelor’s Degree in Human Resources, Business Administration, or a related field.
• 5-10 years experience in a senior HR leadership role in .com, IT Services, Financial etc. Industry.
• In-depth knowledge of HR principles, practices, and employment legislation.
• Proficient in Recruiting or Employee Relationship practice in Malaysia.
• Strong leadership and strategic thinking abilities.
• Excellent communication and interpersonal skills.

This role is with global Logistics organization that is going through exciting change and transformation. This organisation is part of a global network that has decades of logistics expertise and continues to invest in infrastructure, assets and people. They are committed to providing a strong service to their range of customers.This is an exciting opportunity to join this company during exciting change where this role will play a significant part in supporting transformation, restructuring and cultural change projects, particularly through a recent acquisition. This role has a broad HR generalist scope, including the below responsibilities:- Support a multisite, mostly blue collar workforce within the Logistics industry- Lead enterprise agreement negotiations ensuring favorable outcomes are achieved for the business - Coach, mentor and guide 1-2 direct reports- Collaborate closely with leadership and management teams to offer strategic planning, coaching, counsel, and resolutions on people-related matters, enabling the Society to achieve its business strategies and goals.- Build programs…

Click here to view more detail / apply for Human Resources Manager

04th April, 2024 The company An exciting new opportunity is available to work for a well-respected aged care recruitment agency. We are looking to expand our business and move into the Temp/Locum sector and to work with a team of recruitment professionals who can develop and expand through the next phase of our business strategy. About the role The Recruitment Manager will assist and support clients to recruit & shortlist candidates for specific job roles within the aged care market. The Recruitment Manager has both a strategic and operational focus; ensuring activities reflect good practice, are contemporary and contribute to the business in order to service our valued clients. As a Recruitment Manager you will support the end-to-end recruitment for the Lighthouse Recruitment Client base as well as business development in the Aged Care Sector. This role will report to the Director and you will be responsible for: Managing the day-to-day functions and workflow management of…

Click here to view more detail / apply for Recruitment Manager - Temp Healthcare