Total 666 scientific operations manager job vacancies in Others category in Bukit Mertajam, Penang

Responsibility 

• In charge of handling various operational aspects such as managing inventories, recruiting staff, enforcing safety policies, ordering products, and analyzing sales performance.
• Resolve issues from consumers and retain good customer relationship.

Requirements

• Candidate must have at least 2 years of experience in retailing or any relevant field
• Able to work accordingly to retail hours (shift work), including weekends & public holidays
• Possess strong leadership attributes and good role model

Working location

Pulau Pinang - Ayer Itam, Butterworth, Bukit Mertajam

Kedah - Sungai Petani

Perak - Gerik

Negeri Sembilan - Port Dickson, Gemas

Kelantan – Gua Musang

Terengganu - Kuala Terengganu

Pahang - Triang

Benefits

• Attendance Allowance
• Annual Bonus & Increment
• Medical Claim

責任

• 負責處理各種營運方面的事務，例如管理庫存、招募員工、執行安全政策、訂購產品和分析銷售績效。
• 解決消費者的問題並維持良好的客戶關係。

要求

• 候選人必須擁有至少 2 年零售業或任何相關領域的經驗
• 能夠根據零售時間工作（輪班工作），包括週末和公共假期
• 具有強大的領導能力和良好的榜樣

工作地點

檳城 - 亞依淡，北海

吉打 - 雙溪大年

霹靂州 - 宜力

森美蘭 - 波德申、金馬士

吉蘭丹 – 話望生

登嘉樓 - 瓜拉丁加奴

彭亨 - Triang

好處

• 勤工津貼
• 年度獎金及加薪
• 醫療索賠

Wiz Technologies is looking for Operations Manager to oversee and coordinate our organisation’s operations.

Role and Responsibilities

• Oversee the daily operations to ensure the functionality, availability, and security of IT systems, data, backups, and communications; troubleshoot and remediate issues that arise
• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments
• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies
• Ensure data is handled, transferred or processed according to legal and company guidelines

Qualification and Requirements

• Bachelor’s degree from an accredited college or university with a major in Information Technology, Computer Science or a related field
• At least 5 years of relevant professional experience in the IT field
• Strong technical knowledge of network and server operating system
• Experience in budgeting and forecasting
• Excellent communication skills
• Leadership and organizational skills
• Problem-solving aptitude

We are seeking a highly organised and detail-oriented individual to join our team as a Travel Administration/Operations Manager for our travel agency. The ideal candidate will be responsible for overseeing all aspects of operations, including bookings, logistics, administration, and customer service.

Responsibilities:

• Manage and coordinate all aspects of the booking process, including liaising with clients, vendors, and partners to ensure smooth transactions.
• Handle logistics for travel arrangements, including flights, accommodations, transportation, and activities, to ensure a seamless experience for our clients.
• Oversee administrative tasks such as paperwork, invoicing, and record-keeping to maintain accurate and up-to-date information.
• Develop and implement efficient processes and procedures to streamline operations and improve productivity.
• Monitor and manage budgets, expenses, and revenue to ensure profitability and cost-effectiveness.
• Maintain a high level of customer service, responding promptly to inquiries, resolving issues, and ensuring client satisfaction.
• Stay informed about industry trends, regulations, and best practices to ensure compliance and competitive advantage.
• Collaborate with other team members, to coordinate efforts and achieve company goals.
• Continuously evaluate and optimise operations to enhance efficiency, quality, and performance.

Qualifications:

• Bachelor's degree in business administration, hospitality management, or a related field.
• Previous experience in operations management, preferably in the travel or tourism industry.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritise, and work under pressure in a fast-paced environment.
• Proficiency in Microsoft Office.
• Ability to write emails, make phone calls and procure tickets and bookings.
• Leadership abilities and team management experience.
• Problem-solving skills and a proactive approach to challenges.
• Flexibility to adapt to changing priorities and schedules.
• Passion for travel and a commitment to delivering exceptional service to clients.
• Familiarity with England, Malaysia and the USA is a plus as we would like to expand tours there.
• May be required to be responsible for managing tourists, or new potential business opportunities. Proficiency in English, Chinese and Malay Language is appreciated.

Job purpose

The Executive is part of the Operations team at the nursing home to support and contribute towards the smooth functioning of the home.

Job Responsibilites

Operations

• Ensure efficient day to day running of the Nursing Home covering but not limited to facility management, logistics, building maintenance (including air conditioning systems), security, front office, hygiene services, laundry services, kitchen services and parking services.
• Provide administrative support for the negotiation of commercial contracts (e.g. security services, housekeeping services, food services, landscape, pest control, etc.) with relevant government agencies and/or contractors
• Ensure service standards are met and adhered to as part of the requirements and regulations of governing bodies
• Act on internal and external stakeholders’ enquiries and feedback/complaints
• Develop and regularly refine SOPs specific to operational and administrative needs, in consultation with various stakeholders

Project Management

• Project planning and budgetary proposal – research and information gathering
• Tender preparation
• Implementation and project management and review

Facilities Management

• Provide support in the maintenance of building/property facilities management.
• Experience in managing a team of service providers – liaise and supervise various contractors on rectification work
• Assist and oversee upgrading work and preventive maintenance work, including site inspection, statutory compliance, and on-site safety.
• Carry out regular inspection activities for the premises and the facilities, attend to faults and to take necessary follow up action
• Attend to feedbacks, breakdowns and faults to determine their cause
• Provide recommendation and Implement improvement works
• Ensure compliance with regulatory safety requirement (e.g: Workplace Safety & Health Act)

Biomedical Equipment Management

• Support systematic preventive maintenance biomedical instrumentation and equipment program
• Ensure biomedical equipment’s and internal circuity meets standard requirements
• Satisfy departmental performance standards consistently
• Comply with standards of conduct, organizational integrity program and other policies
• Handle PM procedures with biomedical equipment manufacturer standards, recommendations and acceptable industry processes
• Inform biomedical equipment users and clinical department on status updates
• Interface with clinical staff to identify and remedy scheduling problems
• Identify need for replacement supplies and select and submit cost effective sources with established guidelines and policies
• Follow through on successful corrective actions, working collaboratively with staff
• Tabulate outcomes of audit checks, identify trends if any and share monthly report
• Assist in any other initiatives related to Food Safety and Hygiene

Procurement (including handling of tenders)

• Follow up and resolve with vendors, purchasing staff, finance staff and end users on problematic invoices, and ensure their timely submission to Finance for processing of payment
• Oversee and manage the appointed contractors to ensure that they conform to the required standards
• Define scope of service contracts or project works and take lead in tender exercises, contracts assessments and make suitable recommendations

Store management

• Perform essential store functions such as inspecting, receiving, storing, issuing, and replenishment of stocks
• Review and recommend appropriate changes to stock par levels with the respective users and establish master par levels for the central medical store
• Bulk breaking of supplies for distribution to the ward levels and other departments
• Perform regular inventory count for the medical stores

Administrative Duties

• Develop and maintain operating procedures and performance indicators for the department and system of checks and monitoring
• Monitor that expenses are kept within the approved budget allocation
• Assist in department budget exercises to ensure sufficient provisions for proper upkeep of the Home
• Prepare and provide department updates on KPIs and projects on a monthly basis during Ops meetings and when needed

Others

• Participate, and at times lead, in inter-department work improvement projects
• Anyother duties as assigned by the Home’s management

Qualifications

• Diploma/Degree in general discipline preferably with 2 years healthcare experience
• Possess strong interpersonal skills to communicate constructively with colleagues, other internal and external stakeholders
• Able to exhibit initiative, demonstrate an ability to work independently in a fast-paced environment, manage stress and manifest good team-spirit qualities
• Good analytical, organisational and communication skills, strong time management and ability to multi-task.
• Resourceful and able to work independently in a dynamic environment with a passion for analysing and improving operations
• Experience with healthcare operations, facilities management and/or mechanical & electrical background is an added advantage
• Proficient in Microsoft Office application

Skills

• Able to work independently and deliver under tight deadlines
• Has good knowledge of MS office applications (Word, Excel & PowerPoint)
• Possess people management skills with experience working with people of different backgrounds/cultures
• Able to lead cross-functional teams towards achievement of goals and objectives

Wiz Technologies is looking for Operations Manager to oversee and coordinate our organisation’s operations.

Role and Responsibilities

• Oversee the daily operations to ensure the functionality, availability, and security of IT systems, data, backups, and communications; troubleshoot and remediate issues that arise
• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments
• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies
• Ensure data is handled, transferred or processed according to legal and company guidelines

Qualification and Requirements

• Bachelor’s degree from an accredited college or university with a major in Information Technology, Computer Science or a related field
• At least 5 years of relevant professional experience in the IT field
• Strong technical knowledge of network and server operating system
• Experience in budgeting and forecasting
• Excellent communication skills
• Leadership and organizational skills
• Problem-solving aptitude

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

WAREHOUSE MANAGERManage entire warehouse department, inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• In charge of all Used vehicles and Leasing fleet for the company
• In charge of the vehicle movement and parking
• In charge of arranging the vehicle for repair, regular servicing, and inspection, including scheduling, arranging of manpower, dealing with external contractor/vendors and etc.
• In charge and ensure that the vehicles are in good ready condition to be delivered any time
• In charge and ensure that vehicle has cleared the pre-delivery inspection (PDI) before delivering to the customer
• In charge of getting the reinstatement quote for leasing customer returning the vehicle, including able to quote independently
• In charge of the company phone and be the main contact point for leasing customers (including weekends)
• Dealing with vehicle breakdown involving our leasing fleet including over-the-phone advice to the driver, arranging for towing, onsite support, etc.
• Dealing with accidents involving our leasing fleet including over-the-phone advice to the driver, arranging driver down to do accident report, collecting accident excess from the customer, etc.
• Assist the credit control team in the rental payment collection from a specific group of customers

Requirements

• Diploma or equivalent
• Min. 2 years experience in handling operation and customer service coordination
• Experience in the automotive working environment will be advantages
• Strong organizational, analytical, and interpersonal skills
• Manage multiple task efficiently in a fast moving environment
• Proactive and possess positive learning attitude
• Must have a valid class 3 driving license
• Alternate Saturday work week

• Analyse customer information and needs to improve customer relationships.
• Analyse data and research outputs to offer explanations for data findings.
• Analyse data, analysis and research to determine weaknesses in evidences, quality and limitations of analytics.
• Analyse innovative logistics solutions that address customer needs.
• Coordinate logistics services' operational schedules.
• Deliver logistics services that meet customer requirements.
• Develop alternatives to enhance operational policies, standards and procedures.
• Develop integrated project plans that include scope and resources required.
• Develop non-established supply chain operations for clients.
• Develop plans that include different aspects of project management based on priorities and needs.
• Estimate resources required for project activity accurately.
• Evaluate operational policies, standards and procedures.
• Evaluate risk factors that impact efficiency.
• Execute multi-modal supply chain operations.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Responsible for the operating performance of the restaurant and maintaining high standards of food, service, health and safety.

Responsible for the restaurant’s operating performance
Plan and analyze restaurant sales levels and profitability
Prepare reports at the end of shift/week
Develop and implement employee development plans
Responsible for labor and catering costing matters including inventory control and bi-monthly stocking
Handle employee discipline issues, conduct performance reviews and identify employees
Provide effective leadership to the catering team to ensure objectives are achieved
Continuously review, evaluate operations/procedures and recommend improvements to management
Coordinate the entire operation of the restaurant during scheduled shifts
Perform banking duties
Maintain high standards of quality control, hygiene, health and safety
Ensure all service and kitchen staff strictly adhere to the company's Standard Operating Procedures
Any other appropriate duties and responsibilities assigned

Require:

good English, and love for the catering industry. Priority will be given to those with experience. If you have no experience, the employer will conduct training and assessment.
basic computer knowledge
Proficient in Mandarin and English to communicate and introduce menu items to customers
Excellent organizational, interpersonal and communication skills
Strong public relations skills
Ability to thrive in challenging environments
Strong leader and team player
Ability to generate profits, control costs and build customer loyalty
Candidates need to know computers, cashier systems, and network knowledge

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

The Manager/Senior Manager, Communication will be responsible for planning and leading the full range of communication activities on print and digital platforms, maintaining brand integrity across initiatives, and delivering external and internal communication materials for the organisation. A content-creator, he/she will also be required to liaise with stakeholders to gain an understanding of communication requirements and formulate appropriate messaging.

You will be a member of the Communication and Partnerships Department, which is responsible for developing and implementing branding and marketing activities across traditional and digital marketing platforms to achieve strategic communication objectives, resource mobilisation, community relations and experience management. We build SLEC’s brand awareness, engagement, and brand value, by reaching out to the public and stakeholders such as elders, their family members, corporate partners, donors, churches, volunteers and our own employees.

As a senior member of the communication team, you will lead the team, synergise with other teams within the department, and collaborate with others in the organisation to bring forward the SLEC brand uniquely and positively.

Responsibilities

Marketing Communication

• Lead the rebranding efforts and contribute to developing the brand strategy and integrated brand and marketing approach.
• Be the custodian of the organisation by maintaining brand integrity across all communication and marketing initiatives.
• Ensure effective planning and execution of communications efforts across all communications channels to bring the organisation’s key messages through to target audiences.
• Co-lead impact content and campaigns for external and internal communication channels (success stories profiling, speeches, press releases, presentation materials).
• Conceptualise multi-media content such as videos or infographics to support communications initiatives.
• Track content impact outcomes across the spectrum of communication on print and online channels, to optimise content for target audiences.
• Monitor corporate aspects of the website by ensuring that services and corporate information remain relevant and updated.
• Produce corporate collaterals, including the annual report, newsletters, brochures, and print and online news by coordinating internal stakeholders, writing content, managing timelines, and liaising with vendors for production and delivery.
• Support fundraising and community relations through relevant communication channels such as EDMs and digital media outlets.
• Guide team members by providing direction and helping to refine ideas and content.
• Manage brand reputational issues, formulate and execute crisis communication plan as the need arises.
• Oversee the events initiated by the department.
• Ensure quality and consistency in materials produced, and the timely reporting of required metrics.
• Day-to-day administrative tasks across the department.

Media Relations

• Develop content for a range of communication collaterals, including news releases, reports, infographics, and opinion pieces.
• Proactively engage online and mainstream media to promote and build positive awareness of SLEC.
• Lead media-related events (media interviews, media releases and publicity engagement materials).
• Support advisory to internal stakeholders on media outreach and management.

Job Requirements

• Bachelor’s Degree in Mass Communication, Marketing, Journalism, Event Management, or a similar discipline.
• Minimum six years of prior experience in marketing or corporate communication, content marketing or public relations.
• Excellent writing, proofreading, and editing skills.
• Strong media engagement skills.
• Excellent verbal and written English communication skills with strong problem-solving and interpersonal skills.
• Highly organised, detail-oriented and able to set clear guidelines and deadlines.
• Comfortable managing multiple projects and competing priorities in a fast-paced environment. Self-motivated, resourceful, a good team player, with an affable personality.
• Ability to work under pressure and tight deadlines.
• Effectively bilingual (spoken) in English and Mandarin will be an added advantage.
• Strong team management and people development skills.