Total 7 Manager scientific operations manager job vacancies in Senai, Johor

Job Responsibilities

• Responsible for managing all operations. This involves taking responsibility for profit, revenue, cash, quality targets and progress reports to company headquarter
• Create work schedules, assign tasks and coordinate manufacturing activities
• Negotiate with suppliers and vendors to achieve cost-effective solutions
• Allocate resources, such as equipment and personnel, to maintain production standards
• Monitor production metrics and make adjustments as needed to improve efficiency and reduce waste
• Evaluate employee’s performance and coach production teams
• Collaborate with quality control teams to ensure finished goods meet quality standards
• Review and audit production processes to identify strategies for improvement
• Make decisions related to production, such as staffing and scheduling decisions
• Developing and implementing innovative strategies to streamline factory operations
• Screening, recruiting and training new factory workers
• Ensuring that factory machinery is in good working order
• Ensure that all safety protocols are followed, and that the factory is in compliance with all relevant regulations
• Analyzing production data to identify and resolve any production issues
• Motivating factory workers to continually achieve factory targets
• Develop and implement policies and procedures to improve production processes and reduce costs
• Manage inventory levels and ensure that raw materials and finished products are stored and handled properly
• Collaborate with sales and marketing teams to ensure that production meets customer demand

Requirements

• Bachelor’s degree in business administration, industrial management, logistics, or related field
• 3 to 5 years of experience in a management position in a food manufacturing plant
• Certification in production and inventory management as well as quality control
• Knowledge of industry-specific factory equipment
• Proficient in all Microsoft Office applications
• Ability to Multitask
• Outstanding time management skills
• Excellent analytical and problem-solving skills
• Strong management and leadership skills
• Effective communications skills

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

Responsibilities

• Responsible for strategic planning and team building of Supplier Quality Engineering and Incoming Quality Control Division;
• Responsible for the establishment implementation and update of Supplier Quality Engineering and Incoming Quality Control Management Process;
• Responsible for qualification of new suppliers in quality system, and plan of supplier quality system audit;
• Responsible for management of material qualification and quality issue resolution;
• To organize quality inspection plan of all material and ensure the implementation of the FAE (First Article Evaluation) of new material;
• To plan material inspection process, and establish material inspection standard and ensure the training of inspection standard;
• Implementation of supplier quarterly business assessment (SQBR) and vendor process change management (SPCR).

Requirement

• Work experience (including technical/ professional training and qualification).
• Degree in relevant qualification
• 5 years and above Supplier Quality Engineering experience in mechanical or electronic parts;
• 3 years and above team management experience;
• Professional in production processes, process knowledge and quality control of metal and plastic mechanical parts, or familiar with the manufacturing process, testing and quality control of electronic parts.

• 13 month salary
• Performance bonus
• Panel clinic and inhouse clinic
• Insurance
• Free parking
• Dental allowance
• Sport activities

Responsibilities :

• Monitor, be responsible for, and be accountable for outlet upkeep and performance, including NPS targets, online reviews and outlet facilities management.
• Provide timely updates and reports to the Head of Wholesale Operations on assigned tasks.
• Host Outlet meetings at the Outlet level to listen, support, and provide solutions to staff members to achieve goals.
• Maintain outlet cost management, service quality improvement, staff development, and retention.
• Coach, guide, and collaborate with the inhouse team to increase outlet efficiency and performance.
• Focus on customer experience and oversee entire outlet operations and ensuring smooth operation flow.
• Manage all outlet personnel to provide administrative support for operations; shift planning for support availability through the outlet opening hours.
• Manage ad-hoc projects and assignments from management as needed. Collaborate closely with the Purchaser / Inspectors and other related stakeholders to achieve optimum efficiency.

Requirements :

• Qualifications: 3 years' experience in the Service / Fashion Industry is an added advantage.
• Required Language(s): English and Malay; knowledge of other dialects is an added advantage.
• Discipline: Punctuality, result-driven, and a good working attitude.
• Skills: Proficiency in Microsoft Office, advanced computer skills, and knowledge of reporting tools and report analysis.
• Must be able to multitask, work in a fast-paced environment, and possess good discipline along with a professional and pleasant personality, interpersonal skills, and communication abilities.
• A keen eye on details on the outlet appearance and facilities upkeep to provide a safe working environment for staff and a comfortable environment for customers.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Commission & Allowances

職責

• 負責供應商品質工程和來料品質控制部的策略規劃和團隊建立；
• 負責供應商品質工程和來料品質控制管理流程的建立實施和更新；
• 負責新供應商品質系統資格認定，制定供應商品質系統審核計畫；
• 負責物資資質管理及品質問題解決；
• 組織所有材料的品質檢驗計劃，確保新材料FAE（首件評估）的實施；
• 規劃物料檢驗流程，制定物料檢驗標準並確保檢驗標準訓練；
• 實施供應商季度業務評估（SQBR）和供應商流程變更管理（SPCR）。

要求

• 工作經驗（包括技術/專業培訓和資格）。
• 相關學歷學位
• 5年以上機械或電子零件供應商品質工程經驗；
• 3年以上團隊管理經驗；
• 專門從事金屬、塑膠機械零件的生產流程、製程知識和品質控制，或熟悉電子零件的製造流程、測試和品質控制。

• 13個月工資
• 績效獎金
• 面板診所和內部診所
• 保險
• 免費停車
• 牙科津貼
• 體育活動

Reporting to the Customer Relations Manager, the Checkout Manager manage and supervise a team of cashiers with the Checkout Team Leaders to provide an easy-buying experience for all customers throughout the complete payment process and ensuring payments transactions are handled in an efficient, reliable and secure manner.

Your assignment

• Manage a team of cashiers including recruitment, performance management, training and development and succession planning of the team.
• Ensure resource planned activities are met and monitoring and managing the flow of customers throughout the checkout to ensure customers’ satisfaction are met.
• Handling professionally all customers’ queries, complaints and perform service recovery if necessary.
• Being knowledgeable around customer shopping experience and analyze customer-related and financial key performance indicators for business and functional improvements.
• Working with external and internal partners and coming up with solutions that support an efficient, safe and secure working environment and shopping experience.
• Ensure balanced operational excellence in daily operations to enhance the easy buying experience in line with Commercial Review requirements. 

The Policy & Total Reward Manager is accountable for implementing a compelling, attractive, competing and cost-effective reward package for the associates of the company on a local level according to the guidelines as defined on Global/Central Level.

The Human Resources function acts as a facilitator for the company’s vision in building leadership capability within the company, driving a performance culture and enhancing associate engagement.

The Policy & Total Reward Manager is responsible for the payroll activities like time and attendance, administration, process and policies. The Policy & Total Reward Manager guarantees that salaries and wages are paid accurately on time and in line with the applicable legislation.

Responsibilities/ Key Activities:

• Conduct Market Analysis and Salary Survey Participation and implement market analysis to ensure internal and external equity and market competitiveness
• Roll-out and follow-up of reward programs including the development, implementation, annual review/updating of salary structures, and the annual merit process
• Ensure benefit programs are market competitive and aligned with the reward philosophy and the BU alongside with the creation and the implementation of incentive plans and Benefit Programs
• Internal professional advice and supporting the business with all aspects of remuneration and legislation
• Managing and monitoring Annual Operating Plan (AOP) / Budget for the Johor site by working closely with respective HRBPs
• Ensure that any company benefit programs, medical care, pensions, bonuses etc are managed efficiently and effectively and monitor compensation laws and regulations in order to ensure compliance
• Update payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers
• Coordinating and managing the payroll process for the organization and suggests changes/upgrades as and when required
• Check and audit all payrolls to ensure legislative and awards compliance and maintains payroll guidelines by writing and updating policies and procedures
• Comply with federal, state, and local legal requirements by studying existing and new legislation alongside with enforcing adherence to requirements and advising management on needed actions
• Fully manager the insurance management and administration process
• Fully responsible on HR analytical data, dashboards or any statistical or survey data for the business from time to time
• Undertake internal/external research on best practice in HR policies and practices identifying necessary changes and recommendations
• Ensure that HR policies are maintained
• Develop systematic feedback mechanisms for evaluating policy impact and effectiveness, and mechanisms for respective policy updates and changes, considering evolving organisational goals and needs
• Provide advice on application, and where necessary interpretation, of Policies and Practices considering past practice and precedents and, if necessary, case law
• Promote consistent application of HR policies and practices throughout the organisation

In this role you will be responsible for:

• Plan and check service schedules via in-house system
• Manage and train service staff in order to improve the service quality
• Make sure team members provide quality and timely services as per scheduled
• Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
• Perform quarterly field attachment with team members
• Prepare and present weekly report on team members’ review

A. Service

• To maintain accurate records of all service vehicles in the branch in relation to:

a. Renewal of road tax

b. Maintenance service due

c. Repair costs

d. Fuel usage

e. Driver logs

• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety.
• Ensure all new businesses are completed within 10 working days from the date of service agreement/job confirmation.
• Ensure each service team is route-ridden once every 2 months.

B. Stocks

• To present the service capital expenditure request each month, to the Branch Manager for his attention and further action.

C. Administration

• Ensure that all required returns and reports to the head office are prepared accurately and dispatched promptly.
• To conduct a formal meeting Quarterly with Technicians.
• To provide the Service Manager with status reports on a monthly basis covering:

a. State of Service

b. Customer Issues

c. Supervisor’s issues

d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from AOM) new Service Technicians.
• Induct, train and manage service staff effectively.
• Maintain a high level of morale amongst your staff.
• Ensure that staff have a full understanding of the Company’s objective and policies.

E. Quality Assurance & Training

• Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field.
• Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems.
• Ensure that all customer complaints are attended to within 24 hours.
• Ensure that Service Supervisors duties are audited monthly.
• Ensure that each Service Technician is audited at least once every 2 months.

F. Health & Safety

• To ensure that all chemicals are handled, store and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risks in the course of their work.
• To ensure that all service vehicles are roadworthy & safe through a monthly inspection.
• To constantly project, by personal example, Good & Safe Working Practices within the Branch.

G. OTHER DUTIES

• Maintain friendly and co-operation relations with the sales team providing sales lead, and other useful feedback from the customer.
• Support the sales team in achieving the sales targets for the branch.
• To constantly improve his/her knowledge of pest management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field.

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in managing staffs
• Possess good interpersonal, communication and people skills
• Mature and able to manage a team of 10 members
• Positive, result oriented, has good drive and initiative
• Computer skill is essential
• Willing to travel to client places
• Keen to take Goods Delivery License (GDL) if shortlisted
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or hold a relevant resident status
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent planning, management and supervisory skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication.
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and contractual bonus
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Rentokil Initial (M) Sdn Bhd   

No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.