Total 11 sales support specialist job vacancies in Kawasan Perindustrian Tebrau 1

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Maintain a fully stocked store.
• Identify customers' needs and wants.
• Recommend and display items that match customer needs.
• Welcome and greet customers.
• Manage point-of-sales processes.
• Actively be involved in the receiving of new shipments.
• Keep up-to-date with product information.
• Accurately describe product features and benefits.
• Follow all companies policies and procedures.

Requirements:

• Proven working experience in retail sales.
• Good understanding of sales principles and customer service practices.
• Track record of over-achieving sales quota.
• Strong communication and interpersonal skills.
• Customer service focus.
• Friendly, helpful, confident and engaging personality.
• Basic administration skills.
• Minimum SPM/O level or equivalent.

·         EPF, SOCSO, SIP

·         Annual Leave

·         Birthday gift

·         Annual Dinner

·         Medical Leave

Are you a dynamic and driven individual ready to make an impact in the world of sales? Look no further! We are seeking a passionate Sales Executive to join our team and be a key player in driving success and growth.

Opportunities to travel to South East Asian, Middle East, and more! 

Key Responsibilities:

Price Pro: Make sure our quotes give the best value to our customers.
Socializer: Connect our company with customers, take orders, and build relationships.
Logistics Whiz: Plan shipments so they arrive on time and keep our customers happy.
Money Watcher: Keep an eye on payments and talk to customers to make sure everything stays on track.
Feedback Friend: Concern and ask our customers for their thoughts frequently to help us improve.
Opportunity Explorer: Look for new chances to grow our business in the market.
Sales Achiever: Work hard to meet and beat the sales goals set by our awesome management team.
Logistics Mastermind: Plan how products are packed and organized.
Travel Guru: Plan business trips smartly to get the most done. Get ready to visit oversea customers every 1 to 3 months
Customer Acumen: Proficient in identifying and acknowledging all information related to the customer's order
Reporter: Preparing weekly and monthly report
Influencer: Create proposal, slides and present to customer or public

Job Requirements:

Educational Background: Possess a Diploma or Degree in Business Studies/Marketing or equivalent, or at least 1 year of related experience.
Language Proficiency: Be proficient in English, Bahasa Malaysia, and Mandarin to effectively communicate with our diverse customer base.
Negotiation skills: Sales prospecting and selling skills
Good planner: Apply sales strategies when dealing with customers.
Strong communication and interpersonal skills: Ability to interact with people at all levels, different culture and background.
Open minded: Ability to detect latest trend of Business, perception, and sharpness to understand customer’ needs and business opportunities.
Passion: Keeps up to date with developments in customers’ industries and new practices in the industry.
Willing to travel outstation

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal development opportunities

ROLE SUMMARY:

As the Business Support Coordinator at ULD Logistics & Distribution Sdn Bhd, you will be responsible to execute and facilitate the daily operations of the company. You will be assisting to coordinate personnel and processes to achieve the effective communication, negotiation, customer-oriented approach and distribution of goods to ensure the smooth operations of a variety of channels aiming for maximum efficiency.

Main Responsibilities

Warehousing 

• Manages warehouse inventory and maintains database.
• Coordinates and schedules the movement of products throughout the warehouse including storage and shipment of finished product.
• Implements daily production and shipping plan, arranging for excess stock to be stored in warehouse
• Manages daily flow of finished products by modifying storage space assignments.
• Confirms availability of items to be shipped by verifying inventory records or conducting inventories of required items.
• Identifies and reports slow-moving product and with approval, arranges for the removal of the product.
• Documents all related activities and completes forms and reports.

Operations 

• Responsible for day-to-day coordination, execution and tracking of sea import and export. Communicate with carriers, terminals, customs brokers, truckers and oversea agents.
• Ensure all shipment documentations are compliant with customs rules and regulations.
• Establish and maintain effective relationships and communication with customer, clients, carriers, forwarders, customs etc. and ensure an impeccable service.
• Complete customs clearances and ensure full compliance to any relevant regulations.
• Manage documentation flows; This includes all operational transactions such as bills of lading (B/L), packing lists, commercial invoices and certificates of origin, licenses etc.
• Coordinate the collection/delivery processes and manage this until the final destination according to customers’ requirements.
• Handle customers’ inquiries, requests, and complaints related to delivery, billing statements preparations and validations.

Customer Service & Indoor Sales

• Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. 
• Answering potential customers' questions and sending additional information per email.
• Routing qualified opportunities to the appropriate sales executives for further development and closure.
• Other ad-hoc tasks, urgent duties and projects as well as assignments.

Job Highlights

• Inhouse training and upskilling programs.
• Passionate, innovative and energetic work culture.
• Career development, advancement and growth potential.

角色總結：

作為 ULD Logistics & Distribution Sdn Bhd 的業務支援協調員，您將負責執行和促進公司的日常營運。您將協助協調人員和流程，以實現有效的溝通、談判、以客戶為導向的方法和貨物分配，以確保各種管道的順利運作，以實現最大效率。

主要職責

倉儲

• 管理倉庫庫存並維護資料庫。
• 協調和安排整個倉庫的產品移動，包括成品的儲存和運輸。
• 執行日常生產和運輸計劃，安排多餘庫存存放在倉庫
• 透過修改儲存空間分配來管理成品的日常流程。
• 透過驗證庫存記錄或對所需物品進行盤點來確認要運送的物品的可用性。
• 識別並報告滯銷產品，並在獲得批准後安排移除該產品。
• 記錄所有相關活動並填寫表格和報告。

營運

• 負責海運進出口的日常協調、執行和追蹤。與承運人、碼頭、報關行、卡車司機和海外代理商溝通。
• 確保所有裝運文件均符合海關規則和規定。
• 與客戶、委託人、承運人、貨運代理、海關等建立並維持有效的關係和溝通，確保提供無可挑剔的服務。
• 完成清關並確保完全遵守任何相關法規。
• 管理文件流程；這包括所有營運交易，例如提單 (B/L)、裝箱單、商業發票和原產地證書、許可證等。
• 根據客戶的要求協調收集/交付流程並管理直至到達最終目的地。
• 處理客戶與交付、帳單準備和驗證相關的詢問、請求和投訴。

客戶服務和室內銷售

• 與客戶溝通，向潛在客戶撥打外線電話，並跟進線索。了解客戶的需求並識別銷售機會。
• 回答潛在客戶的問題並透過電子郵件發送附加資訊。
• 將合格的機會分配給適當的銷售主管，以進行進一步的開發和結束。
• 其他臨時任務、緊急職責和項目以及指派。

工作亮點

• 內部培訓和技能提升計劃。
• 充滿熱情、創新、充滿活力的工作文化。
• 職業發展、進步和成長潛力。

職責：

• 透過卓越的銷售服務確保高水準的客戶滿意度。
• 保持出色的商店狀況和視覺行銷標準。
• 保持商店庫存充足。
• 確定客戶的需求和願望。
• 推薦並展示符合顧客需求的商品。
• 歡迎並問候顧客。
• 管理銷售點流程。
• 積極參與新貨的接收。
• 隨時了解最新的產品資訊。
• 準確描述產品的特點和優點。
• 遵守所有公司政策和程序。

要求：

• 擁有豐富的零售銷售工作經驗。
• 很好地理解銷售原則和客戶服務實踐。
• 超額完成銷售配額的記錄。
• 較強的溝通和人際交往能力。
• 客戶服務重點。
• 個性友善、樂於助人、自信、迷人。
• 基本的管理技能。
• 最低 SPM/O 水準或同等水準。

· EPF、SOCSO、SIP

· 年假

· 生日禮物

· 年度晚宴

· 病假

職責：

• 透過卓越的銷售服務確保高水準的客戶滿意度。
• 保持出色的商店狀況和視覺行銷標準。
• 保持商店庫存充足。
• 確定客戶的需求和願望。
• 推薦並展示符合顧客需求的商品。
• 歡迎並問候顧客。
• 管理銷售點流程。
• 積極參與新貨的接收。
• 隨時了解最新的產品資訊。
• 準確描述產品的特點和優點。
• 遵守所有公司政策和程序。

要求：

• 擁有豐富的零售銷售工作經驗。
• 很好地理解銷售原則和客戶服務實踐。
• 超額完成銷售配額的記錄。
• 較強的溝通和人際交往能力。
• 客戶服務重點。
• 個性友善、樂於助人、自信、迷人。
• 基本的管理技能。
• 最低 SPM/O 水準或同等水準。

· EPF、SOCSO、SIP

· 年假

· 生日禮物

· 年度晚宴

· 病假

您是一個充滿活力、積極進取的人，準備好在銷售領域產生影響力嗎？別再猶豫了！我們正在尋找一位充滿熱情的銷售主管加入我們的團隊，並成為推動成功和成長的關鍵人物。

前往東南亞、中東等地旅行的機會！

主要責任：

專業價格：確保我們的報價為客戶提供最佳價值。
社交者：將我們的公司與客戶聯繫起來，接受訂單並建立關係。
物流專家：計劃發貨，確保貨物準時到達並讓我們的客戶滿意。
Money Watcher：密切注意付款情況並與客戶交談，以確保一切都步入正軌。
回饋朋友：經常關注並詢問客戶的想法，幫助我們改進。
機會探索者：尋找在市場上發展業務的新機會。
銷售成就者：努力實現並超越我們優秀的管理團隊所設定的銷售目標。
物流規劃：規劃產品的包裝與組織方式。
旅行大師：明智地規劃商務旅行，以最大程度地完成任務。準備好每1到3個月拜訪一次海外客戶
客戶敏銳度：熟練識別和確認與客戶訂單相關的所有信息
記者：準備週報、月報
影響者：建立提案、幻燈片並向客戶或公眾展示

工作要求：

教育背景：擁有商業研究/行銷文憑或學位或同等學歷，或至少 1 年相關經驗。
語言能力：精通英語、馬來語和普通話，以便與我們多元化的客戶群進行有效溝通。
談判技巧：銷售探查與銷售技巧
優秀的策劃者：在與客戶打交道時運用銷售策略。
強大的溝通和人際交往能力：能夠與各個層次、不同文化和背景的人互動。
開放的心態：能夠發現最新的商業趨勢，洞察力和洞察客戶需求和商機的敏銳度。
熱情：隨時了解客戶產業的發展和產業的新實踐。
願意到外地出差

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 個人發展機會

職責：

• 透過卓越的銷售服務確保高水準的客戶滿意度。
• 保持出色的商店狀況和視覺行銷標準。
• 保持商店庫存充足。
• 確定客戶的需求和願望。
• 推薦並展示符合顧客需求的商品。
• 歡迎並問候顧客。
• 管理銷售點流程。
• 積極參與新貨的接收。
• 隨時了解最新的產品資訊。
• 準確描述產品的特點和優點。
• 遵守所有公司政策和程序。

要求：

• 擁有豐富的零售銷售工作經驗。
• 很好地理解銷售原則和客戶服務實踐。
• 超額完成銷售配額的記錄。
• 較強的溝通和人際交往能力。
• 客戶服務重點。
• 個性友善、樂於助人、自信、迷人。
• 基本的管理技能。
• 最低 SPM/O 水準或同等水準。

· EPF、SOCSO、SIP

· 年假

· 生日禮物

· 年度晚宴

· 病假

Responsibilities:

• Answer incoming phone calls.
• Provide necessary support to the Sales Team.
• Respond to customers’ inquiries on Company products.
• Perform data entry, sales order, and follow-up the shipment.
• Liaise with all level colleagues (Especially Production Team).
• Other duties and ad hoc assignments as and when required.
   

Requirements:

• The candidate must possess at least a SPM/Diploma.
• Fresh graduates are encourage to apply.
• At least 2years of working experience.
• Basic computer knowledge.
• Willing to learn attitude.
• Training will be provided.
• Good command of spoken/written English & Mandarin.

Benefits:

Basic Salary : RM 2800- RM 3000
Bonus & Yearly Increment
Medical Claim
EPF / SOCSO / EIS / PCB / Annual Leave / Medical Leave

職責：

• 負責提供優質的銷售計劃和策略、支援和業務發展。
• 準確記錄銷售總數、潛在和現有客戶以及銷售員工績效評估。
• 履行日常工作職責，例如進行電話行銷、預約、推銷銷售演示以及跟進客戶和日常活動更新的資料輸入
• 成為充滿活力的團隊的一部分，透過滲透新市場來增加組織的市場份額，這可能有助於實現收入、永續性和獲利目標
• 定期提交每週/每月銷售報告並根據指定的時間表預測銷售預測
• 與跨部門合作並與各級人員密切討論，以確保滿足客戶的期望和目標
• 代表公司參加展覽或會議
• 建立並加強與客戶的良好關係，達到客戶滿意
• 負責分析業務挑戰、市場需求並識別銷售機會。
• 負責協助銷售過程的各個階段，以確保客戶滿意。
• 負責在銷售過程中和售後提供技術支援。
• 為團隊努力做出貢獻，並在需要時協助執行任何臨時任務。
• 全面指導新進銷售代表與大客戶建立牢固的關係，確保銷售收入源源不絕。
  
  

津貼和福利

• 年假
• 醫療的

Responsibilities:

• Responsible for providing quality sales plans & strategies, support and business development.
• To maintain accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.
• To carry out daily job duties such as performing telemarketing calls, securing appointment, pitching sales presentation as well as following up clients and data entry of daily activities updates
• To be part of a dynamic team and increase the organization's market share by penetrating new markets which may contribute to revenue, sustainbility and profitbility objective   
• To submit periodic weekly/monthly sales reports and to project forecasted sales as per specifies timeline
• To collabrate with Interdepartmental and discuss closely with all level of people to ensure client's expectation and objectives are met
• To participate on behalf of the company in exhibition or conference
• To build and enhance good relationship with customer to achieve customer satisfaction
• Responsible for perform analysis of business challenges, market requirements and identifying sales opportunity.
• Responsible to assist in all phases of the selling process to ensure customers’ satisfaction.
• Responsible for providing technical support during and after the selling process.
• To contribute to team efforts and assisting any ad-hoc tasks given as and when required.
• To provide overall guidance to newly-recruited Sales Representatives in cultivating solid relationship with major customers to ensure a continuous flow of sales revenue.
  
  

Perks & Benefits

• Annual leave
• Medical