Total 94 sales executive job vacancies in Customer Service category in Pasir Gudang, Johor

Responsibility

• Deliver fair outcome to our customers and ensure the quality of service in place.
• Actively share customer feedback with internal departments to improve the customer experience.
• Actively respond to the feedback received from social media.
• Work with internal teams to ensure the pre & post service for all products are in place.
   

Requirements

• With 1+ years of hands-on experience in the fintech or blockchain industry.
• Familiar with professional English email writing.
• Ability to articulate issues or problems to internal departments.
• Knowledge of blockchain would be an advantage.
• The ability to communicate in Mandarin would be an advantage.
• Good and positive attitude with a keen interest in learning.
   

Benefits

1. Competitive pay package (base salary + transportation allowance + night shift allowances + generous KPI bonus programme + annual bonus).
2. Excellent growth and advancement opportunities: we offer you support, skill development, coaching opportunities, and training programmes to help you succeed.
3. Employee engagement, recognition, and appreciation programmes
4. Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available.
5. Comprehensive insurance coverage
6. Festival gifts, Wedding gifts, birthday vouchers, etc.
7. Team Building

Opportunity Overview:
Embark on a journey towards a bright and fulfilling future in your career with the role of Sales Admin at Premission Power Sdn. Bhd. This position serves as a gateway to exciting possibilities within the paint industry, offering you the chance to hone your skills, expand your knowledge, and carve out a successful path towards professional growth and personal development.

Why Join Us:

• Competitive salary and performance-based incentives.
• Outstanding career growth opportunities
• KPI Reward System
• Year End Bonus up to 3 months for top performance
• Company trip opportunities.
• Team gathering dinners.

Key Responsibilities:

• Build strong relationships with customers, providing post-sales support and addressing any concerns or issues.
• Understand clients' product requirements and provide suitable recommendations.
• Deliver technical proposals and quotations, addressing customer inquiries and providing product information.
• Utilize social media platforms to promote our products and services.
• Any ad hoc task as assigned by superior.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Engineering or science field preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Passion for delivering exceptional customer service and driving customer satisfaction.
• Knowledge of social media and video editing is a plus.

Company Overview:
We, Premission Power Sdn. Bhd., are a protective coating and marine paint distributor and technical service provider in Johor Bahru for 20 years. Our target clients are from oil and gas, marine and heavy industries. 

Our Vision is to establish ourselves as one of the well-known brands in the protective coatings and marine paints industry, known for our value products and exceptional customer service. 

Our Mission is to provide effective protection and enhance the value of our client's physical assets. We achieve this by offering the best value products with technical services in the market. We aim to build long-term relationships with our clients based on trust, reliability, and customer satisfaction. 

Our company's Core Values are Quality, Innovation and Respect.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal development opportunities

機會概覽：
擔任 Premission Power Sdn. Bhd. 的客戶關係主管，踏上職涯光明而充實的未來之旅。該職位是通往塗料行業令人興奮的可能性的門戶，為您提供磨練技能、擴展知識並開闢通往專業成長和個人發展的成功道路的機會。

為什麼加入我們：

• 有競爭力的薪資和基於績效的激勵措施。
• 全面的培訓和指導計劃。
• 職業晉升和專業發展的機會。
• 公司旅行機會。
• 團隊聚會聚餐。

主要責任：

• 與客戶建立牢固的關係，提供售後支援並解決任何疑慮或問題。
• 了解客戶的產品需求並提供適當的建議。
• 提供技術建議和報價，解決客戶詢問並提供產品資訊。
• 利用社群媒體平台推廣我們的產品和服務。
• 上級分配的任何臨時任務。

資格：

• 工商管理、行銷、工程或科學領域的學士學位優先。
• 優秀的溝通和人際交往能力。
• 很強的解決問題的能力和對細節的關注。
• 能夠獨立工作並作為團隊的一部分。
• 熱衷於提供卓越的客戶服務並提高客戶滿意度。
• 了解社群媒體和影片編輯者優先。

公司簡介：
我們，Premission Power Sdn。 Bhd. 是新山一家擁有 20 年歷史的防護塗料和船舶塗料經銷商和技術服務提供者。我們的目標客戶來自石油和天然氣、船舶和重工業。

我們的願景是將自己打造成防護塗料和船舶油漆行業的知名品牌之一，以我們的優質產品和卓越的客戶服務而聞名。

我們的使命是提供有效的保護並提高客戶的實體資產的價值。我們透過提供市場上最有價值的產品和技術服務來實現這一目標。我們的目標是與客戶建立基於信任、可靠性和客戶滿意度的長期關係。

我們公司的核心價值是品質、創新和尊重。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 個人發展機會

Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

We are seeking a dedicated and enthusiastic Customer Care Executive to join our team to serve the events and travel products enquiry channels. As a Customer Care Executive, you will play a crucial role in ensuring exceptional customer service and satisfaction for our clients. You will be responsible for handling enquiries, resolving complaints, providing travel-related information including curating of travel programs and managing customer relationships.

· Respond promptly and professionally to customer enquiries via various communication channels (phone, email, WhatsApp chat, and social media) regarding events and travel-related matters.

· Provide accurate and comprehensive information about event itineraries, travel destinations, accommodations, transportation, visa requirements, and other relevant details to customers.

· Assist customers in selecting and booking event tickets, travel packages, hotel reservations, flights, and other related services.

· Resolve customer complaints and concerns efficiently and satisfactorily, aiming to exceed their expectations and maintain a positive brand image.

· Collaborate with other departments and external vendors to ensure smooth event operations and seamless travel experiences for customers.

· Process customer requests, changes, cancellations, and refunds in accordance with company policies and procedures.

· Follow up with customers to gather feedback, address additional needs, and promote loyalty and repeat business.

Requirements:

• A degree or diploma in hospitality and tourism, or related studies
• Min 2 years of relevant experience
• Good communications skill
• Adaptable in a fast-paced environment
• Great attention to detail
• Able to empathise with customers and resolve issues objectively
• Strong sense of ownership and ensures that customer issues are resolved promptly
• Positive and friendly in interactions with customers
• Flexible to attend to customer requests, out of office or on weekends/ public holidays

Responsibilities:

• Assist with membership amendments including, but not limited to reinstatements, category changes, suspensions, and updates.
• Inquiry support regarding commissions, memberships, members online portal and marketing plans.
• Utilising system databases to execute routine membership related tasks.
• Provide administrative and operational assistance to the team.
• Generate monthly membership and sales reports.
• Provide quality checks and feedback to the IT department for software bugs, untranslated contents, and other user interface features on the company websites & mobile App.
• Ensure proper online and offline document management.
• Other ad hoc duties assigned by superior.

Requirements

• Diploma in Business, Communications, or related fields
• One year of relevant working experience
• Proficiency in Microsoft Office and Google Forms.
• Bilingual in both Chinese and English (to liaise with Chinese business associates)
• Meticulous, detail and good organization skills
• Able to work independently and a good team player.

Roles & Responsibilities

We are on the lookout for experienced Customer Service Executive to join us

Job Responsibilities:

• Provide prompt frontline services and perform administrative tasks and reception duties.
• Attending to phone and email enquiries
• Maintain proper filing and disposal of confidential documents
• Identify and assess our sales team's needs to achieve customer satisfaction
• Build sustainable relationships and trust with our sales team through open and interactive communication
• Handle complaints, provide appropriate solutions and alternatives within time limits; and follow up to ensure resolution

Requirements:

• Minimum Diploma in any discipline
• Proficient in MS Office applications
• Strong interpersonal and communication skills
• Team player and foster a cooperative work environment

Who will thrive in this role?

• You'll be experienced in a service-oriented environment, resolving customer questions, issues and enquiries is something that comes naturally to you.
• Excellent time management and communication skills
• High attention to details

Other Benefits & Perks

• Medical, Dental, and Insurance Benefits
• Career Progression and Training & Development opportunities

Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity.

Maintaining consistent quality control, standardizing procedures and policies, and establishing expectations of customer service.

Interact with customers to provide and process information in response to enquiries, concerns and requests about quotation and operational matters in a timely and accurate manner and providing excellent customer services.

Job Responsibilities:

· Handle enquiries, prepare quotations, process shipment and transport requests.

· Manage incoming calls

· Coordinate with customers for their local, import and export shipments

· Understand import and export process

· To complete all required documentations on time.

· To provide customers with proof of deliveries on time

· To submit all documents for billing on time

· Provide assistance with sales and marketing activities as required

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.

· Follow communication procedures, guidelines and policies

· To liaise with customers/drivers with regards to any delivery issues

· Tallying/monitoring of deliveries’ invoices

· Check and following up of returns

· To report incidents and hazards as per the relevant working instructions.

· Ensure accurate data entry in reports

· Any other ad hoc task assigned

Job Requirements:

· GCE “O” level certification or ITE certificate or Diploma holder

· At least 2 years of working experience in the related field is required for this position. Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset

· Possess effective organizational and follow-up skills, paying attention to detail

· Good working attitude with positive customer mindset

· Able to work under pressure in a fast-paced environment

· Good to have at least basic experience in sea/ air shipment procedures

· Team player, independent with good communications skills.

· Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

The Department

The IT Department is responsible for supporting and maintaining the Campus IT Infrastructure, AV Infrastructure and Phone system. Providing efficient system support to all users. The department is also responsible for resolving any IT-related faults Quickly and efficiently,

The Position

The IT support individual will provide effective IT assistance across all aspects of the business and will provide backup and support to the IT Manager. The individual is responsible for supporting and maintaining IT Infrastructure, AV Infrastructure and Phone system plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.

Key Responsibilities

· Installing and configuring computer hardware, software, systems, networks, printers, Desk Phones, and scanners

· Monitoring and maintaining computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the campus

· Repairing and replacing equipment as necessary

· Testing new technology

· Possibly training more staff members

· Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved

· Assist management in creating training materials pertaining to computer troubleshooting and usage

· Act as the initial point of contact for all computer and system-related concerns from all users.

· Organize and file documentation pertaining to warranties and instructional guides for computer hardware

· Escalate IT issues to the IT Manager where necessary

· Responsible for managing backups

· Manage AV and Telephone systems

· Setup class AV system, Setup class recording

· Setup AV system for On-campus event

· Creating purchase requisitions for IT hardware/software

· Ensuring all software purchased licensing is recorded and maintained

· Setting up new users and disabling expired accounts in accordance with HR requirements

Other

· Prepare documents, meeting materials, and correspondence.

· Perform basic administrative support duties as required to meet specific operational objectives.

· Perform miscellaneous job-related duties as assigned by the IT Manager

Requirements

At least 2 years of experience in related profession preffered

Degree/Diploma in Computer Studies, Certification like MCSE or CCNA will be advantage.

Working hours

5 days work week (might have shift timigs and MUST work one weekend)

• Position :Customer Service Coordinator (Electrical/Electronic-Customer Service)
• Location : Tuas - company pickup from Tuas Link MRT
• Working hours : Monday -Friday, 8.30am-5.30pm Salary (commensurate with experience): Up to $3500+ AWS + Variable Bonus + 14 days annual leave
• Duration : Perm
• Industry : Marine MNC
• Career advancement : Personal development opportunities (training) and possibilities to develop within the company.

Main Responsibilities:

• Responsible for processing of customer enquiries through emails and phone calls & liaise with customers on their service enquiries.
• Provide information in answer to inquiries about accounts, products and services to the customers and must interact with them.
• Able to generate sales from customers’ enquiries.
• Liaise with customers on fulfillment discrepancies.
• Handling and resolving customer complaints concerning billing rendered or services.
• Answer the questions related to the services or products and maintenance or operation of the organization.
• Ensure effective customer service by coordinating service requirements of customer with other appropriate departments as necessary.
• Proper planning on allocation of service engineer for job assigned as well as accurate records and timely mode.
• Handling Purchasing matter as per customer enquiries
• Ensure assigned vessels are monitored constantly. Taking extreme care when assigned engineers onboard executing jobs.
• Spare used by engineers onboard must always be approved by customers.
• Take responsibility to finalize jobs once engineers with reports.

Requirements:

• Minimum Diploma
• Minimum 1-2 years working experience in Marine Industry.
• Existing Service Engineer shall be promoted (Indoor promotion)
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to joie@searchpersonnel.com.sg

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

The Role

This position will focus on overall PC management process and using SCCM and intune for daily operational tasks.

Job Responsibilities

• Create, test and build a standard desktop software packaging and deployment.
• Maintain software and applications catalogs, update Windows 10 OS (or equivalent), manage security patches, push patches and OS updates via PC management software such as SCCM, CMG and Intune.
• Harden computer Windows 10 OS via CIS benchmarking to improve overall computer OS security settings and compliance.
• Manage assets (PC & software), reporting, provide analytics and track patch compliance, identify and uninstall the blacklisted or unlicensed software from the user’s computer.

Job Requirements

• Bachelor Degree in Computer Science/Information Technology or relevant experience with specialist qualification like MCSE.
• 3-5 years’ relevant experiences.
• Possess solid technical background, including experience working with Active Directory, Group Policy, Windows 10 and Office 365.
• Have knowledge in SCCM, Intune, IBCM or CMG to deploy software patches into computers.
• Possess experience of Basic Networking, DNS, DHCP, Active Directory, AD Connect and mobile device management.
• Possess experience of troubleshooting PC/Server Hardware and Software issues.
• Proven experience of 1st or 2nd line support experience (essential).
• Proficient to program in Powershell, VB.net, Batch, system configuration will be an advantage.

• Position : Front Desk Executive / Customer Service – Up top $2,800 Basic – Tiong Bahru
• Location : Tiong Bahru
• Working hours : 6 Days Work Week - 3 rotating shifts (7AM-3PM, 3 PM -11 PM, 11 PM -7AM) or Permanent Night Shift (11PM-7AM)
• Salary (commensurate with experience) : Up to $2,800 Basic + Meal Allowance + AWS + Performance Bonus + 10 Days Annual Leave (1st Year)
• Duration : Perm
• Industry : Hotel

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Handles the day-to-day operation of Front Office department.
• Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.
• Any other ad-hoc duties as assigned

Requirements:

• Willing to work weekends & Public Holidays and either 3 rotating shifts or permanent night shift
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• No experience required!

Email to: jeslyn@searchpersonnel.com.sg

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Sales Consultant to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn Bhd   

No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 126 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Data Integration & Solutions:

Collaborate with teams to integrate data analytics into store operations, aligning with business goals. Conduct user acceptance testing for seamless integration of new tools and solutions.

• Operational Efficiency:

Leverage data analytics to identify process bottlenecks, support daily activities, and streamline operations.

• Data-Driven SOPs:

Lead the development and implementation of data-driven standard operating procedures (SOPs) for stores, ensuring compliance and track performance through analytics.

• Inventory Management:

Facilitate post stock take effort by generating report to kick off investigation.

• Continuous Improvement:

Drive continuous process improvements by analysing data, implementing self-checkout initiatives, and simplifying POS transactions.

• Data Insights & Communication:

Contribute data insights to new business development strategies, enhancing customer engagement through personalized experiences. Develop and maintain data dashboards and reports for clear communication of insights and monitoring of operational KPIs.

• Digital Communication Strategy:

Develop and execute a comprehensive digital communication strategy aligned with organizational goals, leveraging various digital channels and platforms. Manage internal communications, curate engaging content, and measure effectiveness through digital metrics and analytics. Lead crisis communication, inspire store teams through digital events, and stay updated on industry trends and technologies.

Requirements

• Proficiency in digital communication platforms, content creation, and analytics tools.
• Strong written and verbal communication skills for crafting effective digital messages.
• Crisis management experience, with the ability to navigate digital communication during challenging times.
• Experience in organizing and facilitating engaging digital events and engagement programs.
• Adaptability to technological advancements and a digital-first approach to communication.

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

PRODUCT AREA

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

JOB DESCRIPTION

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

ADDITIONAL JOB DESCRIPTION

As an Analytical Consultant within the Large Customer Sales (LCS) team, you will apply analytical frameworks and advanced data modeling to generate insights for business recommendations and evaluate various client business fundamentals to help accelerate client's growth and transformation. You will lead at least one client and/or partner engagement independently by building deep relationships and networks. You will develop customized industry analysis and headroom insights to present them to the sales teams in advance of client-facing meetings.

Qualifications

JOB RESPONSIBILITIES

• Analyze large complex data sets, validate insights, and translate them into business recommendations. Identify scalable insights solutions in collaboration with the sales team.
• Help automate core processes and develop scalable impactful dashboards. Coordinate timelines, goals, and objectives for assigned areas of an insights project.
• Act as a thought partner for the leadership team on industry analysis, research, knowledge, and foresight.
• Be able to co-develop project roadmap and priorities for industry insights projects in collaboration with country and industry heads.
• Support consultation and collaboration among specialist and other cross-functional partners on joint industry projects.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in sales strategy or a consulting role.

PREFERRED QUALIFICATIONS

• Demonstrate working knowledge/familiarity on some form of data and analytics tools.
• Ability to influence actions and inspire an audience with storytelling.
• Ability to interact confidently with mid-senior leaders of the organization.
• Possess analytical mindset with ability to work on large complex data sets.
• Possess business consulting skills and a eager to learn about consumer digital behavior, with a deep focus on video and apps consumption.