Total 492 restaurant supervisor job vacancies in Bukit Mertajam

Job Description & Requirements

You are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established western restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

We are looking for a results-driven restaurant manager to meet sales goals by hiring and training competent staff, overseeing operations, and motivating staff during busy hours. Restaurant managers are also responsible for making needed changes to the menu in POS and gathering feedback from customers.

To be successful as a restaurant manager you must have excellent interpersonal skills as well as experience in a restaurant environment. A good restaurant manager is able to multitask and remain calm in stressful situations.

• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for the business
• Analyse business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support
• Ensure compliance with company policies and regulation
• Hands-on experience implementing operational processes
• Excellent project management skills
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees,delivering positive and/or negative feedback, and addressing any shortcomings.
• Excellent leadership and decision-making skills.
• willing to work OT on weekends and public holidays
• Able to work night shift and split shift
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

VIP - Customer Service

• To ensure the service standard in the outlet is maintained at its highest level.
• To personally service selected important customers, maintain clientele's profile and handle customers’ enquiries and complaints.

Housekeeping and Maintenance

• To maintain a high standard of housekeeping and maintenance in the shop.
• To maintain an attractive and appropriate visual display of merchandise on the floor.
• To ensure the store fixtures are in good conditions.

Inventory Control and Security

• To be responsible for stock positioning and the monitoring of stock levels.
• To liaise with Warehouse on stock requisition and movement.
• To manage stock damage and discrepancies.

Operational

• To plan monthly sales target.
• Plan staff’s duty roster and assign duties to staff / deploy staff where necessary.
• Conduct weekly meetings and briefings.
• To assist managers in Sales Commission Report and Manager’s Report.

Supervisory

• To supervise sales staff and the day-to-day operations of the store.
• To coach and evaluate the performance of the sales staff.
• To maintain the team spirit of the sales staff.
• To ensure staff comply with the Company’s rules and regulations.

Training & Development

• To conduct / co-ordinate with the Merchandising department on regular product knowledge training to all sales staff.
• To conduct shop floor orientation and basic product knowledge training to new staff.

Others

• To liaise with the office on various operational matters such as merchandise, accounts, and administrative matters.
• Manage the shop in the absence of the Manager.
• To undertake ad-hoc duties as assigned by the Store Management.

• To provide facial and laser hair removal services
• Basic administrative and housekeeping duties
• Handle client appointment and forms
• Reply to client messages
• Other ad-hoc duties as assigned

We are looking for responsible, independent and passionate candidates to join our young team and work under minimal supervision!

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Job Descriptions

• Receiving and ordering product.
• Making prep recipes and menu products to spec.
• Properly labeling, dating, covering and refrigerating prepped items for the line.
• Performing opening, closing & side duties – setting up, stocking, and breaking down all kitchen equipment and prep, line, expo stations.
• Maintaining a clean and organized kitchen, line, expo, dish room and back dock.
• Cleaning dishes and operating a dish machine.
• Practicing safety and sanitation standards.
• Having a sense of urgency.
• Stocking products.
• Recycling products.
• Properly reading items printed on order tickets or automated Kitchen Display System.
• Assembling orders - double checking product quality and specs.
• Demonstrating impeccable product knowledge.
• Involved in handling all re-cook, special prep, long ticket, large party/voucher group procedures.
• Communicating professionally with co-workers and Front-of-the-House staff.
• Acting as a liaison between the Heart-of-the-House and Front-of-the-House staff.

Job Requirements

• no experience is ok as training is provided

Benefits

• Staff Meal / Uniform

Working hours

• 5 days / 44 hours per week

Job Descriptions

• Taking guests’ orders.
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under the legal drinking age.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout theirexperience.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

Job Requirements

• no experience is ok as training is provided

Benefits

• Staff Meal / Uniform

Working hours

• 5 days / 44 hours per week

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

· Communicate assigned cleaning duties to the cleaning team

· Monitor cleaning operations to ensure quality service delivery

· Assist in coordinating and liaising with clients at project sites

· Ensure teams adhere to safety measures during cleaning operations

· Implement operation plans to improve work processes and service quality

· Submit compiled daily cleaning reports to management

· Ensure stocks of cleaning tools and equipment are in order and replenishment orders are fulfilled in a timely manner

· Assist in implementation of maintenance schedule for cleaning devices on a timely basis

· Assist in planning work schedules and deployment of manpower

· Provide appropriate guidance to cleaners

· Facilitate effective work processes

· Provide feedback and recommend process improvements to the cleaning team

· Respond to major incidents and emergencies

· Report and update on major incidents and emergencies to the management

· Able to work any shift

· Able to work OT on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

-Order supplies to stock inventory appropriately

-Making coffee, toasting bread, cooking, cleaning, etc

-Min 5 years of working experience

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Taking orders from the Waiter/Waitress or the computerized system.
• Organizing the workstation with all the necessary ingredients.
• Setting up and organizing the food station.
• Handling multiple food orders at the same time.
• Ensuring the freshness of the vegetables and meats.
• Training the junior staff, if necessary.
• Maintaining the quality and standard of the food.
• Ensuring the food dishes look presentable and attractive.
• Storing the food ingredients in a proper hygienic way.
• Recommending special dishes on the food menu.
• Following all the food sanitation and hygiene procedures.
• Maintaining the kitchen stock levels and restocking, if needed.

Roles & Responsibilities

Responsibilities

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

Organize workflow and ensure that employees understand their duties or delegated tasks

Monitor employee productivity and provide constructive feedback and coaching

Receive complaints and resolve problems

Maintain timekeeping and personnel records

Pass on information from upper management to employees and vice versa

Prepare and submit performance reports

Hire and train new employees

Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arise

Requirements

Proven experience as supervisor or relevant role

Ability to learn a variety of job descriptions

Excellent communication and interpersonal skills

Outstanding organizational and leadership skills

minimum 3 years of relevant working or supervisory experience