What you'll be doing

You will keep us on our toes. Remind us to look away from the comfort of our screens and back at the reality—where our customers live. You will keep asking, 'Why are we doing this again?'. And not be satisfied with the answer, 'If we build it, they will come.

Here's what your week might look like

• Not everything has to be tested. You will identify when research is required and when best practices are the way to go. And you will help us communicate that to our stakeholders.
• You'll lead a team to do the groundwork: qualitative and quantitative research. We've done some interesting stuff: diary study (we got people to log all their payments and write about each), Ethnography (observe how small merchants are coping with digital payments) and others. In short, we love to experiment and hope you will join in.
• You'll guide the team to create sharp and concise reports full of actionable findings. Your reports will be things of beauty that will inspire your colleagues to truly start seeing through the eyes of our customers.
• You'll build a strong community of practice around iterative research and design to support upcoming and ongoing projects and initiatives.
• UX is a pretty established discipline here at DBS (thanks to one person especially), but we can always use help to evangelise the importance of good UXResearch, and how, just because it has the word 'research' in it, it doesn't take months!

Here are the experience and skills we'd love you to have

• You have 8 - 10 years of relevant experience.
• You have experience managing and leading research teams.
• You've had hands-on involvement with an end-to-end research process.
• You have a working knowledge of qualitative and quantitative data analyses, usability testing, eye tracking, card sorting, survey evaluation, A/B and multivariate testing and heuristic evaluations.
• You can filter out noise to uncover actionable insights. In our experience, people who are organised, methodical and analytical are very good at this.
• You are an eloquent public speaker and an accomplished report-writer.
• You are an empathic human being with interest in psychology, anthropology, human-computer interaction, cognitive science and business.

Bonus points

• You have a passion for Research Ops
• You have experience in the fintech industry.
• You've been a designer yourself (or have some design experience). We find that it really helps when working with designers.
• You are a 'best practice junkie' and have a treasure trove of usability research around the best design pattern to use.
• You're kind of a behavioural science geek.

Your team and career

You will belong to two families: the CBG UX Design team and Research& Insights team. You will report to search manager, and work very closely with people from Research & Insights. You will own use research for key products.

About DBS

DBS is a leading financial services group in Asia. We are headquartered in Singapore, with a growing presence in Greater China, Southeast Asia and South Asia.

We were named the Best Bank in the World by Global Finance in August 2018—the first Singapore and Asian bank to receive this honour.

We want our customers to Live more, Bank less. And we want to make banking invisible.

Every day, there’s a lot more to explore, experience and enjoy—and a lot less time to do it in. That’s why we’ve created banking that’s fast, natural, effortless. Banking that’s with you wherever life takes you, instead of taking you away from life. So you can enjoy a lot more life, with a lot less bank.

About the design team

Hi, we are the DBS user experience design team

We create digital products that deserve to be built because they solve real problems in an impactful way with empathy.

How we design

We go beyond numbers

Every dollar means something. No one actually wants money. We want what it can give us. So we acknowledge that money is not really about money. We inject emotion into our products to go from transactional to magical.

We have one profound idea

Because ambiguity is the enemy of good user experience. What is our unique value proposition? Would adding another feature dilute the idea or make it stronger?

Connect with us

https://www.instagram.com/dbsuxd/

https://medium.com/dbs-bank-design

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

**Hybrid role in Dallas**

This position is responsible for designing, conducting, and synthesizing human centered design research in support of C1 client design engagements and stakeholder collaboration projects. Responsibilities include leading design research activities and supporting concept design and implementation efforts based on formative, exploratory and evaluative research methods. The member insights will inform and inspire design and innovation engagements to address both user needs and HCSC stakeholder interests.

Required Job Qualifications:
• Bachelor’s degree and 3 years design research, product design, design strategy or another related field
• Strong written, verbal, and interpersonal skills
• Experience with user-centered design practices, methods, and tools
• Experience with qualitative and quantitative research methodologies and practices
• Experience with translating insights into actionable solutions, products, or services
• Experience working in a highly collaborative, consulting type environment

Preferred Job Qualifications:
• Familiarity with the health care industry and/or a highly regulated service industry
• Experience communicating with poise and professionalism with clients and co-workers
• Experience collaborating and working with multi-disciplinary teams and cross functional departments
• Experience in a consulting role with large enterprise level accounts and multiple, concurrent projects
• Experience with Design Thinking, Human Centered Design, or UX and CX methodologies
• Passion for improving member journeys through design
• Experience with hybrid/remote working arrangements and virtual collaboration tools
• Maintains a curious, user-centered mindset

We encourage people of all backgrounds and experiences to apply.
Even if you don’t meet every listed qualification, apply anyway - you might have qualifications we haven’t even thought of yet.

#LI-HYBRID

 

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

Minimum Qualifications

• 10 years of experience in user research and/or similar field
• 3 years of experience mentoring researchers
• Master’s degree in human-computer interaction (HCI), psychology, anthropology, sociology or related field
• Advanced demonstrated ability in collaborating with cross-functional and interdisciplinary teams to curate, plan, execute, synthesize and share user research for multiple initiatives at once
• Advanced demonstrated ability in facilitating ideation, alignment and engagement workshops with a variety of disciplines and stakeholders

Preferred Qualifications

• 12 years of experience in user research and/or similar field
• 5 years of experience mentoring junior researchers
• Professional degree in human-computer interaction (HCI), psychology, anthropology, sociology or related field
• Advanced demonstrated ability in leading exploratory research activities such as contextual inquiry, ethnography and diary studies
• Advanced demonstrated ability in leading evaluative research activities such as usability testing, heuristics evaluations, surveys and clickstream analysis
• Demonstrated ability in building a UX research community of practice at scale
• Demonstrated ability working with the mortgage or financial services industry (fintech)

Job Summary

As the Lead Design Researcher, you'll use generative and evaluative research methods to plan and execute creative studies that drive empathy and understanding of user goals, needs, attitudes and behaviors. Collaborating across disciplines and business areas, you'll provide actionable insights and artifacts that drive direction and confidence in product decisions. You'll lean into ambiguity, inspiring those around you to experiment and think creatively as you explore possible solutions. As champions of the UX research discipline, you'll foster a culture of research and continuous learning across the company.

Responsibilities

• Actively identify research opportunities across business areas, then size and prioritize tasks to meet deadlines
• Partner across disciplines and business areas to align on a unified research strategy that informs future product roadmaps
• Design and conduct creative studies that balance diverse research methods (qualitative/quantitative, behavioral/attitudinal, generative/evaluative) within the appropriate scope
• Apply a deep understanding of project assumptions and/or potential bias when planning and conducting research studies, and limit those biases whenever possible
• Gather and synthesize research findings into actionable insights and artifacts, packaged and delivered in a compelling narrative that drives change
• Collaborate across product teams to build balanced, data-driven backlogs that address both user and business needs
• Build strong relationships across business areas and disciplines as an evangelist and thought leader of UX Research
• Strengthen the maturity of the UX Research team by mentoring and shaping best practices through dedicated feedback, collaboration, delegation and interactive learning activities

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.

Position Title:

Tenure Track Associate or Full Professor – Clinical Researcher in Veterinary Clinical Sciences

Appointment Type:

Faculty

Job Description:

Summary of Duties and Responsibilities:

Iowa State University’s College of Veterinary Medicine, in Ames, Iowa, is seeking to hire a key strategic position to support research within the Department of Veterinary Clinical Sciences (VCS). The candidate’s role in VCS will be primarily research, but a minor hospital role in the candidate’s clinical specialty is also desired. While the individual will have significant time allotted to their own research/lab, the ideal candidate will also have a desire to collaborate with other departmental faculty members and/or mentor early career faculty in establishing their research careers. Iowa State University has extensive and broad areas of research as well as having significant expertise in Translational and One Health medicine. The College of Veterinary Medicine is nationally and internationally recognized for its leadership in animal, human, and One Health research. We invite applicants for this position at the rank of Associate or Full Professor within the Department of VCS to enhance the clinical research capacity of the department and college.  Rank will be determined by the qualifications, documented experience, and research interests of the selected candidate. 

This position will include approximately 70% effort in developing and sustaining a vigorous, extramurally funded research program that focuses on translational, comparative, and/or clinical research. The remaining 30% will be determined, based on mutual agreement, and distributed between professional practice, teaching, and institutional service. The successful candidate will have documented evidence of active and clinically impactful research and scholarship that contributes significantly to clinical research activities of the department, college, and profession; will have national or international prominence as a clinical thought leader based on their research, successful grants, and scholarly accomplishments; and possess the experience and skills necessary for mentoring professional and graduate students and early career faculty. All areas of specialty certification and clinical research will be considered including, but not limited to: internal medicine, cardiology, surgery, dermatology, neurology, oncology, ophthalmology, gastroenterology, theriogenology, nutrition, diagnostic imaging, immunology, genetics, and pharmacology.

The College of Veterinary Medicine has dynamic faculty representing all disciplines of basic science and clinical medicine. Modern laboratory space and animal facilities are available in the college. Excellent opportunities exist for collaboration with faculty in other colleges and several interdepartmental programs/centers.

Required Minimum Qualifications:

• DVM or equivalent degree

• Graduate degree in biomedical science field or other clinical specialty degree

• Board certified in an American of Veterinary Medicine Association or equivalent recognized veterinary medical specialty

• Documented clinical research and scholarship evidence that is nationally validated by peer review activities

• Evidence of national scholarly, clinical, or educational presentations

• Documented evidence in successful grant writing activity

• State of Iowa Veterinary License on or before first day of employment

Preferred Qualifications:

• Documented evidence of sustained grant awards, including federal level funding

• Documented record of consistent scholarship production through manuscript preparation, peer-reviewed publications, and research presentations at national and international meetings

• Evidence of established extramural funding for a core research laboratory

• Demonstrated ability to mentor early-career faculty, graduate students, and other trainees in research activities

• Evidence of collaboration in clinical research activities, including the ability to work with diverse groups of clinical and basic scientists

• A demonstrated clinical research focus that will enhance the current clinical research collaboration in the Department of Veterinary Clinical Sciences, the Lloyd Veterinary Medical Center, and the overall research activities of the college

Department/Program & College Description:

The LVMC is a state-of-the-art facility designed to provide specialized care and comprehensive medical and surgical services for companion and large animals throughout Iowa and surrounding states. Our clinicians, residents, interns, technicians, staff, and senior veterinary students work collaboratively to provide 24-hour, high-quality care to animal patients.

We recognize that our faculty and staff seek to combine a stimulating academic career with a satisfying personal life. Moreover, The Office of the Senior Vice President and Provost, in collaboration with colleges and departments, is dedicated to working with our new faculty and senior-level administrators to assist in their transition to the Ames area. Our Dual Career Resources help identify career options for the partners of new faculty and senior-level administrators.

 

Ames is a great community to live and was recently voted one of the best college towns in the nation.  It has a population of 60,000, located in central Iowa, approximately 30 minutes from Des Moines.  Numerous activities are available including camping, bike paths, golf courses, state parks, aquatic center, and the excitement of Big XII sporting events and more. For more information on Ames you can visit www.ameschamber.com.   

Department Unit/Website:

https://vetmed.iastate.edu/vcs  

 
 

Proposed Start Date:

July 1, 2024

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

 1) Resume/Curriculum Vitae

 2) Letter of Application/Cover Letter which should include a statement of career goals, and philosophy of clinical, basic, and translational research in veterinary medicine and current curriculum vitae

3) Contact information for three references external to ISU; internal reference contacts may be provided but not required, in addition to the required external

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?
Our Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:
• Retirement benefits, including defined benefit and defined contribution plans;
• Generous leave plans;
• Onsite childcare (Ames, Iowa);
• Life insurance and long-term disability;
• Flexible Spending Accounts;
• Various voluntary benefits and discounts;
• Employee Assistance Program;
• Wellbeing program.

Original Posting Date:

January 1, 2024

Posting Close Date:

March 30, 2024

Job Requisition Number:

R13735

Aalto University is where science and art meet technology and business. We shape a sustainable future by making research breakthroughs in and across our disciplines, sparking the game changers of tomorrow and creating novel solutions to major global challenges. Our community is made up of 13 000 students, 400 professors and close to 4 500 other faculty and staff working on our dynamic campus in Espoo, Greater Helsinki, Finland. Diversity is part of who we are, and we actively work to ensure our community’s diversity and inclusiveness. This is why we warmly encourage qualified candidates from all backgrounds to join our community.

The School of Chemical Engineering is one of the six schools of Aalto University. It combines natural sciences and engineering in a unique way.

The Department of Chemistry and Materials Science is looking for:

Doctoral Researcher to work on sustainable, high-performance battery cathode materials

We invite you for a challenge in developing novel cobalt-free manganese oxide-based cathode materials for lithium- and sodium-ion batteries. Your work will contribute to finding sustainable materials solutions that have impact on solving urgent questions in energy storage.

Your tasks will include developing hydrothermal, solid-state, and gas-to-solid methods to prepare the cathode materials. To build a solid understanding on the processes and materials, you will conduct electrochemical and other characterizations using the modern instruments available at Aalto University campus. You will also collaborate with the other scientists in our group and with our international network, for example on studying the cathode properties and performance in operando.

Your background and expertise

We are looking for an ambitious scientist, who enjoys working in an interdisciplinary environment learning about new methods and approaches.

We expect the candidate to have a MSc degree in chemistry, materials science, physics or closely related discipline. If you are a student close to your graduation and would be interested in this position, please do not hesitate to apply. Expertise in one of the following fields is highly valued for the candidates:

• Hydrothermal and solid-state synthesis

• Synthesis under inert conditions

• Electrochemical characterization of battery materials

What we offer

At Aalto University we conduct cutting-edge research on development of battery materials and battery systems by several research groups. Our campus in Otaniemi and the nearby area also hosts offices of several high-tech startups and international corporations, offering intriguing prospects for networking and career development.

You would work in the facilities of School of Chemical Engineering and Micronova in Otaniemi and you would join the new research group Atomically Controlled Materials Engineering | Aalto University (led by assistant professor Ville Miikkulainen).

The first employment contract is made for one year, during which you will apply for the study right in doctoral studies at Aalto University School of Chemical Engineering. Please check the student information and admission criteria at https://www.aalto.fi/en/study-options/aalto-doctoral-programme-in-chemical-engineering. In particular, please pay attention to the mandatory skill level in English. Doctoral studies at Aalto University take approximately four years altogether. The starting salary for a doctoral candidate is 2600-2700 €/month.

The contract includes occupational health benefits and Finland has a comprehensive social security system.

Starting date will be on Spring of 2024, the exact date can be agreed with the selected candidate.

Ready to apply?

If you would like to join our community, please submit your application through our online recruiting system no later than 15.3.2024 by using the link provided. Please include the following documents in English.

If you are an employee at Aalto, please note: you should apply for the position via our internal system Workday (not via the external aalto.fi webpage on open positions). Use your existing Workday user account.

• Motivation letter: free form 1 page letter where you describe yourself and why you are interested in postgraduate studies and this particular position.

• CV describing education and employment history

We will start reviewing and interviewing candidates immediately. Applications will be considered until the position is filled.

If you have any questions, Prof. Miikkulainen is happy to give you more information about the position: ville.miikkulainen(a)aalto.fi.

Want to know more about us and your future colleagues? You can watch these videos: Aalto University – Towards a better world, Aalto People, and Shaping a Sustainable Future. You can also check out our webpage about Aalto and Finland: https://www.aalto.fi/en/services/welcome-to-aalto-university-and-finland-info-package and our new virtual campus experience: https://virtualtour.aalto.fi/.

About Finland

Finland is a great place for living with or without family – it is a safe, politically stable and well-organized Nordic society. Finland is consistently ranked high in quality of life and was just listed again as the happiest country in the world: https://worldhappiness.report/news/its-a-three-peat-finland-keeps-top-spot-as-happiest-country-in-world/. For more information about living in Finland: https://www.aalto.fi/en/careers-at-aalto/why-finland

More about Aalto University:

Aalto.fi

youtube.com/user/aaltouniversity

linkedin.com/school/aalto-university/
www.facebook.com/aaltouniversity

instagram.com/aaltouniversity

twitter.com/aaltouniversity

Aalto University is a community of bold thinkers where science and art meet technology and business. We are committed to identifying and solving grand societal challenges and building an innovative future. Aalto University has been ranked the 9th best young university in the world (Top 50 under 50, QS 2018) and one of the world’s top technology challenger universities (THE 2017), for its outside-the-box thinking on research collaboration, funding and innovation. Aalto has six schools with nearly 11 000 students and 4000 employees of whom close to 400 are professors. Our main campus is located in Espoo, capital area of Finland.

Doctoral Researcher for Industrial Metaverse

Are you interested in taking a deep dive into metaverse technologies and doing impactful research in collaboration with the Finnish industry?

DigiTwin Lab is looking for a Doctoral Researcher for an industry-university collaboration project that investigates the application of metaverse in industrial settings. More specifically, the research investigates indoor positioning methods, industrial information integration with OPC UA, large-language models and artificial intelligence in maintenance, and Metaverse environment development.

For this position, a strong background in programming is required, as well as the ability to learn new technologies quickly. Furthermore, an understanding of development with game engines, such as  Unity or Unreal Engine, industrial protocols and communication, web programming, and data modeling are beneficial for this position.

Your role and goals

As a doctoral researcher, your main task is to conduct research and write publications about industrial metaverse topics. You will be working as a part of a research group consisting of young talents working on the same topic areas. During your Doctoral Studies, we are expecting you to write four journal articles as a first writer and collaborate with your fellow researchers.

In addition to research, doctoral researchers are expected to participate in teaching, for example, by instructing B.Sc. or M.Sc. theses or working as a teaching assistant for mechatronics courses.

Your experience and ambitions

M.Sc. in electrical engineering, mechanical engineering, computer science, or relevant fields.

• Excellent programming skills, like C++, C#, Java, and Python
• Experience from the following technologies is considered an advantage:
  • Skills related to CAD, CAE, or CAM, like Siemens NX, SolidWorks, CATIA
  • Machine Learning or large language models
  • Industrial Protocol, like OPC UA, MQTT, AMQP
  • IoT technologies, like sensors, microcontrollers, databases
  • Game Engine, like Unreal, Unity, or Omniverse
• Problem-solving capabilities, responsibility, teamwork, and good communication skills.

The accepted candidate must apply to the Doctoral Program of the School of Engineering Sciences. More information from:

https://www.aalto.fi/en/study-options/aalto-doctoral-programme-in-engineering

Language requirements

English: Excellent proficiency (minimum B2 level).

Finnish: Finnish proficiency is considered an advantage.

What we offer

• Full-time employment for the duration of the doctoral studies. At the School of Engineering Sciences, it is common practice to initially make a work contract for two years, which is then extended for another two years after a successful mid-term review.
• The starting salary for a doctoral researcher is approximately €2700 per month (gross), and it increases as research and studies progress.
• Opportunity to work in a supporting environment encouraging curiosity and critical thinking
• Possibility for self-development and personal growth
• Access to great prototyping facilities in Aalto Industrial Internet Campus
• Focus predominantly on your research
• Occupational healthcare

You will be working in the DigiTwin Lab at Otaniemi Campus. We offer excellent facilities for prototyping in a realistic industrial environment as a part of Aalto Industrial Internet Campus facilities (see: https://www.aalto.fi/en/aiic). DigiTwin Lab is a part of Mechatronics Group, which conducts world-class research in the areas of rotating machinery, autonomous mobility, hydraulics, and digitalization of industry. More information on Mechatronics group can be found on: https://www.aalto.fi/en/department-of-mechanical-engineering/mechatronics. Furthermore, see DigiTwin Lab web page for the DigiTwin Lab’s focus areas: https://www.aalto.fi/en/aiic/digitwin

Join us!

For your application, please include the following documents:

• Motivation letter (maximum one page)
• Curriculum Vitae and other proofs of scientific activity (publications, conference papers, etc.)
• Certified copy of the Master's degree certificate and an official transcript of records
• Abstract or summary of the Master's thesis
• Any other supporting documents, such as letters of recommendation
• Proof of Finnish, Swedish, or English language proficiency if the applicant is not a native speaker of these languages (see https://into.aalto.fi/display/endoctoraleng/Application+instructions#Applicationinstructions-LanguagerequirementsLanguagerequirements)

All materials must be submitted in Finnish or English. You may also apply if you are still in the process of writing your Master's thesis. In this case, clearly indicate it in your application.

The deadline for applications is March 17th, 2024, at 23:59 Finnish time (UTC +2). Aalto University reserves the right for justified reasons to leave the position open, to extend the application period, reopen the application process, and to consider candidates who have not submitted applications during the application period.

Please note: Aalto University’s employees and visitors should apply for the position via the internal HR system Workday (Internal Jobs –> Find Jobs) by using their existing Workday user account.

We may invite suitable candidates to interview already during the application period. You will hear from us the latest in the last week of March. We aim to have a transparent and equal recruitment process, so feel free to ask us for feedback.

Contact for more information:

Riku Ala-Laurinaho, riku.ala-laurinaho@aalto.fi  p. +358503477649. For questions related to the recruitment process, please contact HR Advisor Paula Thomsson-Levä paula.thomsson-leva@aalto.fi .

About Finland

Finland is a great place for living with or without family – it is a safe, politically stable and well-organized Nordic society. Finland is consistently ranked high in quality of life and was just listed again as the happiest country in the world: https://worldhappiness.report/news/its-a-three-peat-finland-keeps-top-spot-as-happiest-country-in-world/ . For more information about living in Finland: https://www.aalto.fi/services/about-finland  & https://www.aalto.fi/en/services/welcome-to-aalto-university-and-finland-info-package

About Aalto University

Want to know more about the Aalto Community? You can watch these videos: Aalto University – Towards a better world, Aalto People , and Shaping a Sustainable Future. Read more about working at Aalto: https://www.aalto.fi/en/careers-at-aalto

Check out our new virtual campus experience: virtualtour.aalto.fi/  

Aalto University on the web:

aalto.fi

twitter.com/aaltouniversity

facebook.com/aaltouniversity

instagram.com/aaltouniversity

Aalto University has been awarded with HR Excellence in Research quality label in European Commission, guaranteeing that we adhere to top quality HR practices in both recruitment and employment relations.

More about Aalto University:

Aalto.fi

youtube.com/user/aaltouniversity

linkedin.com/school/aalto-university/
www.facebook.com/aaltouniversity

instagram.com/aaltouniversity

twitter.com/aaltouniversity

Job Family:

Operational Effectiveness

Travel Required:

Up to 25%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
Our Defense and Security Human Centered Design (HCD) team is looking for a dynamic and creative user experience/interface (UX/UX) professional who can bridge the gap between engineers and users to create business value for a homeland security client.  

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family:

Design & Production

Travel Required:

Up to 25%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
Our Defense and Security Human Centered Design (HCD) team is looking for a dynamic and creative customer experience (CX) professional who can lead design research for high-impact experience design efforts, including scoping, outreach, developing research protocols, synthesizing findings and developing key artifacts such as user journey maps, presentations, and insights reports, and supporting partnering teams to incorporate customer data into strategic decisions for a federal client. The Lead Human-Centered Design and User Researcher would also be expected to support the creation of an organization-wide customer experience strategy and milestones, including providing relevant industry reference, drafting strategic documents, and socializing key concepts among internal stakeholders. The Lead Human-Centered Design and User Researcher role may involve a shift in focus over time as CX needs shift within the organization and broader national security apparatus.

 

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family:

Design & Production

Travel Required:

Up to 25%

Clearance Required:

Ability to Obtain Secret

What You Will Do:
Our Defense and Security Human Centered Design (HCD) team is looking for a dynamic and creative user experience (UX) professional who can bridge the gap between engineers and users to create business value for a defense client.  

The annual salary range for this position is $100,200.00-$150,200.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Since its inception in 2010, My Community has made its mark in the arts, cultural and heritage sectors. Its work has spurred the growth and development of a common-man approach to history where everyday experiences of Singaporeans are chronicled and celebrated.

Today, My Community’s core mission remains the same. The non-profit organisation works to capture and preserve community stories, reconnect people to places and social networks, and deepen heritage appreciation and expression across the country. It also advocates for greater community involvement in cultural management and urban governance processes.

My Community is supported by an army of 500 volunteers who work with a nimble team of staff to organise guided tours, exhibitions, festivals and other arts, heritage and placemaking programmes in Queenstown and beyond.

Job Description

• A passionate community researcher who is keen to work with the community stakeholders to develop a community-based participatory research model, heritage assessments and other research initiatives. Other key duties include training workshops and community outreach.
• To develop a sustainable and collaborative approach or process in community-based participatory research which involves the Board, volunteers, architects, designers, community stakeholders and clients.
• To co-curate exhibitions and galleries and conduct community-based participatory design workshops with residents and stakeholders.
• To work with clients and government agencies and implement community-based participatory research in the fields of cultural management and urban planning.
• To conduct training workshops for volunteers, community stakeholders and clients on My Community’s community-based participatory research model and other initiatives.
• To collaborate with the government agencies, volunteers and community stakeholders in preparing heritage assessments for intangible and tangible heritage in Singapore.
• To conceptualise, coordinate and prepare heritage research reports, documentation projects, publications and tour brochures.
• To research independently at archives and resource centres and conduct oral history interviews.

Requirements

• Keen interest in interacting with the community (residents, shopkeepers, students, diverse stakeholders and partners) on arts, culture and heritage.
• Master's Degree in History, Geography, Heritage/Cultural/Museum Studies, Cultural Management, Anthropology, Archaeology, Architecture, Urban Studies/Town Planning or related field.
• At least 3 to 5 year experience in research or within the heritage or museum sector.
• Proficient in ArcGIS/Carto/QGIS, Stata and Excel
• Proficient in community and cultural mapping, oral history interviews, surveys, data mapping and archival research
• Keen interest in Singapore's communities, building architecture, neighbourhood planning and layout, and history.
• Ability to speak and write in English and one of the national languages (Chinese, Malay or Tamil) fluently.
• Able to work on either Saturday or Sunday.

Introduction

Future Cities Lab Global (FCL-G) is a research unit of the Singapore-ETH Centre (SEC) and ETH Zurich established in partnership with Singapore’s National Research Foundation (NRF), Nanyang Technological University (NTU), National University of Singapore (NUS), and Singapore University of Technology and Design (SUTD). FCL-G is home to 120 multidisciplinary researchers across hubs in Singapore and Zurich, organised in eight research modules.

The ‘Agropolitan Territories’ module focusses on the possible threats that urbanisation and agriculture pose to sustainable development. We focus on Monsoon Asia, a region that supplies most of the world’s staple crops (90% of the world’s rice, 45% wheat, and 25% maize), supports over half the world’s population, and is undergoing urbanisation with unprecedented speed and scale. Effects of those threats will be especially disastrous for both cities (increased poverty, ill-health, pollution) and countryside (increased depopulation, greenhouse gas emissions, soil degradation, deforestation, biodiversity loss) in Monsoon Asia and beyond if not properly managed.

Our approach to these threats is guided by a vision for agropolitan territories which hybridise urban and rural settlement patterns for sustainable regional development. The module will draw on expertise in data analytics, coupled human-natural systems, agroecosystem science and urban design. We will produce innovative planning concepts, architectural designs, and building prototypes for sustainable agropolitan territories, anchored in specified sites in China, India, and Indonesia.

Project background

This Zurich- and Singapore-based role is within the ‘Agropolitan Territories of Monsoon Asia’ research module of the Future Cities Laboratory Global (FCL).. Field work and on-site visits around monsoon Asia are expected during this post.

The role(s) focus on understanding land-use transitions from urban city centres to intensive monoculture crop plantations and to identify and create a typology of mixed land-uses that include settlements and agroecological production, also termed as ‘agropolitan territories’. These typologies will be assessed against as set of indicators of agroecological elements to understand how they vary with the range of agropolitan territories identified. The context of this work will be focused on both rice and palm oil production systems, a ubiquitous crop across Indonesia and Malaysia that is used for producing vegetable oils. We have identified cases in Palembang, South Sumatra, Indonesia (for the palm oil focus), and other regions in India, China and Africa to develop comparative studies of emerging agropolitan territories along several transects from the city center to the rural areas. Traveling and field trips are expected during the employment.

Previous experience doing field work in any of these regions and language proficiency to support it is an advantage.”

This role supports the coordination of module personnel, reporting and budgets specific to the selected case studies.

Note that the current FCL-G 5-year cycle will end on Nov 30 2025 and contract will terminate before then. Duration of contract will be adjusted to match, depending on starting date.

Task/Job description

The scope of work shall comprise of but shall not be limited to:

1) Research (75%)

- Conduct agroecological research on palm oil production systems that fall between the interface of highly urban city centers and highly intensive large-scale monoculture plantations.

- Support the planning, design and agropolitan unit development for sustainable urban planning that supports agroecological palm oil production systems. Travelling and field works in Southeast Asia and Zurich are expected.

- Co-design with landscape architects, urban designers a series of agropolitan units using parametric design/planning principles.

- Disseminate research work by initiating, coordinating and leading on publications of high-quality journal articles, conference presentations, and local workshops.

- Contribute data to the team’s open-source software ur-scape (https://urs.sec.sg) and support development of innovative analytical tools.

- Provide mentorship and guidance to Masters and PhD students involved in the research.

2) Research Coordination (15%)

- Contribute to comparative research across selected study sites

- Lead seminars, workshops and studios

- Mentor research team members

- Support module events such as exhibitions, workshops and conferences

3) Administration (10%, it will be supported by PIs and module coordinators)

- Manage reporting requirements (weekly meetings, quarterly module report for FCL)

- Supervise data collection and storage

- Co-ordinate internal budgets and administrative tasks within the team

- Manage human resource matters (interns and researchers)

Requirements

● PhD in Landscape Ecology, Environmental Science, Urban planning and design, or related fields

● Open to candidates with a Master’s degree. Salary will commensurate with qualifications and experience.

● Motivated for in depth and broad research within a multidisciplinary team

● Outstanding quantitative skills on investigating cross-scale research questions

● Experience with geospatial data analytics

● Experience with qualitative methods

● Attention to detail and good problem-solving skills

● Excellent written, verbal and visual communication

● Good interpersonal and interdisciplinary skills

● Experience working in multi-cultural and interdisciplinary settings are desired but not required

● Experience working in urban-related fields (urban design, landscape, and/or urban and regional planning are highly desired but not required.

We look forward to receiving your online application with the following documents:

Please note that we exclusively accept applications submitted through our online application portal. Applications via email or postal services will not be considered.

Further information about (administrative department/institute)

our research work can be found on our website:

https://fcl.ethz.ch/research/food-and-territories/agropolitan-territories-of-monsoon-Asia.html

For further information, please contact

Dr Janice Lee

janicelee@ntu.edu.sg

“The Singapore-ETH-Centre is an equal opportunity and family-friendly employer. All candidates will be evaluated on their merits and qualifications, without regards to gender, race, age or religion.”

About the Design Research team 

At Canva, our users are at the heart of everything we do. Our Design Research team plays a vital role in the vision and success of our company. One of the best things about Canva is how much everyone across the business cares about users and improving their experience - you’ll never have to sell anyone on the value of user research.

Our team conducts qualitative and quantitative research to inform design decisions, product strategies, and identify opportunities. We believe that research findings are most powerful when they’re out of reports, and actively being applied and used by product teams. Researchers partner with PMs, designers, engineers, and marketers to help them better understand Canva’s multi-faceted user base, solve complex challenges, and improve the product experience for millions of users worldwide. 

Our research team is diverse, collaborative, and supportive. We each bring unique strengths and interests to the group and encourage each other to grow in our craft every day. 

About the Supergroup

Content & Discovery is the driving force behind Canva's success, offering users access to an extensive content library and facilitating seamless discovery through search, recommendations, and AI-driven experiences.

About the Group

The Inspire Group is on a mission to inspire the world to create, so Canva can empower the world to design. This cross-functional Group is responsible for the core content and discovery experience across Canva’s global marketplace, connecting billions of users to a vast library of content, printable products and generative AI capabilities which enable them to refine and bring clarity to their creative ideas.

From their first awareness of Canva, to their first design and beyond, the Marketplace is critical to the success of our product. You’ll help to empower our billions of users to make their best designs ever—across print, education, social media, branding, websites, and so much more.

About the role

We are searching for an experienced Design Researcher to help us define the design direction and product strategy for our inspiration and creation experiences in Canva. Research projects you’ll oversee directly tie to Canva’s company-wide goals, so increasing user understanding and identifying key product opportunities is of critical importance.  

Your sphere of ownership includes:

• Assessing the template and content needs of Canva’s diverse userbase. This includes individuals, businesses and Enterprises, and teachers and students around the world, using Canva in different languages and devices.
• Understanding how these diverse users move from idea through to finished design, with particular focus on the inspiration and getting started steps.
• Understanding how our current features and workflows are performing – including new AI features like Magic Design – and how they can be improved
• Exploring topics around creative confidence and design proficiency. How can Canva help users grow their design skills (explicitly and implicitly?
• This includes studying their brand setup & marketing campaign requirements.
• Generating insights that empower users to bring their brand to life.

…plus more!

What you’ll do 

• Lead high-priority research projects for the Inspire Group including assessing the template and content needs of our diverse, global userbase
• Apply a mix of qualitative and quantitative methods to analyze user and product data and distill this into written and visual reports.
• Build relationships and closely collaborate with your project stakeholders, and across the Supergroup
• Participate and contribute to our UX Research sub-specialty: own or contribute to special projects, provide feedback to fellow researchers, share your ideas for how we can improve 
• Provide consultative guidance to PMs and Designers conducting their own research, within the Design Experience Supergroup (e.g. office hours) 
• Be a champion for our users, and product experience: share your insights publicly across the company and inspire change that needs to be made to improve the Canva user experience. 
• Be a role model for the quality of research work we strive for at Canva

Experience you will have:

• The ideal candidate is a qualitative researcher with experience leading research studies: planning, recruiting, executing, analyzing, and activating. We expect to hear examples of how your research influenced product and design team decision-making.
• You have a solid understanding of primary research methodologies such as interviews, diary studies, participatory design, ethnography, surveys, usability testing, and know when these are best used. Additionally, you combine these with data sources like product data, experiments, support tickets to understand user needs holistically. 
• Pragmatism. You can creatively flex research plans depending on team needs, understanding and clearly communicating trade-offs.  
• You thrive in a fast-paced work environment that requires strong problem-solving skills and autonomy. 
• You have experience closely collaborating with product teams (PM, Design, Engineering, Marketing, and more). You enjoy collaborating with stakeholders throughout projects, and consider bringing them along the journey to be an essential part of the process. 
• You have experience mentoring and helping designers and PMs become better researchers. For example, providing feedback on research plans, interview technique, or final reports. 
• Strong communication and facilitation skills. Whether it’s during a workshop, presentation, or even a Slack message - you have an innate ability to rally a team together and inspire change. 

Nice to have, but not a requirement: 

• Experience conducting research for B2B and B2C software products
• Experience conducting research with a global userbase
• Experience conducting rapid research
• A degree in Psychology, Human-Computer Interaction, Social Science or a related field

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. 

 

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. 

 

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

About the UX Research team 

At Canva, our users are at the heart of everything we do. Our UX Research team plays a vital role in the vision and success of our company. One of the best things about Canva is how much everyone across the business cares about users and improving their experience - you’ll never have to sell anyone on the value of user research.

Our team conducts qualitative and quantitative research to inform design decisions, product strategies, and identify opportunities. We believe that research findings are most powerful when they’re out of reports, and actively being applied and used by product teams. Researchers partner with PMs, designers, engineers, and marketers to help them better understand Canva’s multi-faceted user base, solve complex challenges, and improve the product experience for millions of users worldwide. 

Our research team is diverse, collaborative, and supportive. We each bring unique strengths and interests to the group and encourage each other to grow in our craft every day. 

About the Supergroup

The extraordinary growth Canva has experienced to date has been primarily bottom-up and led from within our product, and the Growth ‘supergroup’ is Canva’s centre of excellence for product-led growth.

On a mission to Empower the world to enjoy the full value of Canva, this cross-functional, global org of 265+ passionate people, is made up of four product groups, Activation & Engagement, Monetisation, Expansion, and Revenue Platform, and two B2B sales motion groups, High Velocity and Sales & Success.

The work Growth does spans from building exciting new growth-focused products and experiences, developing unique and creative growth loops and GTM tactics, launching 100s of experiments each quarter, building the global payments & subscriptions infrastructure that allows our 100M+ monthly users worldwide to access our premium products, through to scaling sales to high value enterprise customers.

About the Expansion group

The Expansion group is on a mission to empower our users to do their best work on Canva with everyone they need, and to help users advocate for and bring others into Canva in meaningful, valuable ways. We’re laser focused on driving impact on key metrics for team creation and consolidation, growing paid teams through self-serve and sales-assisted motions, and adoption of Canva amongst teams and as an essential tool for collaboration.

We partner with other product groups and teams, leveraging our mature experimentation framework, data and research capabilities to maximise the impact and performance of all the amazing features that Canva launches on a regular basis. We have come a long way, but we have huge company growth aspirations and crazy big goals; as a design researcher joining the Expansion group you’ll be critical in helping us make Canva a household name.

About the role

We’re searching for a senior UX Researcher to join a team of researchers within the Expansion group in the Growth supergroup. Research projects you’ll own directly tie to Canva’s company-wide strategies and goals, so increasing user understanding and identifying key product opportunities is of critical importance.

Your sphere of ownership includes:

• Owning the research studies across the Expansion group, including proactively identifying gaps in knowledge.
• Executing a program of research to gather insights about our B2B and enterprise userbase, including collaborating with researchers in other groups. 
• Ensuring all research conducted across the group is high quality; helping elevate research findings into truly design-inspiring and business-impacting insights.
• Influencing product and business decisions at the senior leadership level, sharing research insights and opportunities, and acting as the voice of the customer. 

As a UX Research craft lead, you’ll have ownership over research within your group, as well as impact across other groups and supergroups company-wide as an advocate of the B2B user segment. You’ll work with researchers across the Design Research sub-specialty, providing craft leadership expertise that inspire others to maximize their own performance. We value autonomy, setting crazy big goals, personal growth, and self-reflection.

What you'll do

• Own and champion insights on the B2B user segment. Leverage team cadences and company platforms to be a visible spokesperson for B2B users across the business, spreading awareness of the behaviors, needs and pain-points of business and enterprise users. Collaborate with other subject matter experts across the business working in the same space to consolidate and share insights that inform goal planning and roadmaps company-wide.
• Lead and conduct strategic research projects that contribute directly to company strategies and goals. Deeply understanding the customer journey of healthy teams, from team formation and joining a team to self-serve expansion to sales-assisted expansion to fully engaged enterprise customers. Equally, gain insights as to when and how teams can form unhealthy behavioral patterns.
• Lead and conduct research projects for your group, aligned to product and business objectives, and be able to adjust these if/when priorities shift
• Act as a trusted, strategic partner to group and program leads (Design, Product, Engineering, Data) through your team delivering research insights that lead to demonstrable business value. Work closely with leads to apply research findings and implement them in their short-and long-term strategy. 
• Collaborate with Canva’s Head of Research and other leaders in the team, contributing to our overall practice. Bring your expertise, ideas and initiative to level up our collective craft and impact.
• Bolster and contribute to a strong research culture within the Growth supergroup. For example, showcasing research insights in supergroup-wide presentations and workshops with cross-functional teams and executives.

Experience you'll have:

• The ideal candidate is a qualitative researcher with 5+ years of experience leading research studies: planning, recruiting, executing, analyzing, and activating. We expect to hear examples of how your research influenced product and design team decision-making.
• Experience as a Design Research Lead, directing and planning research strategy across multiple projects.
• You have strong skills and confidence in communicating about, and advocating for, user research with senior stakeholders and leadership.
• You have a strong grasp of qualitative and quantitative research methodologies. You can flex research plans creatively based on constraints and context, clearly communicating trade-offs to stakeholders. 
• You thrive in a fast-paced work environment that requires strong problem-solving skills, autonomy, and driving forward through ambiguity. You can juggle multiple priorities and handle change. 
• You have experience closely collaborating with product teams (PM, Design, Engineering, Marketing, Data, and more). You enjoy collaborating with stakeholders throughout projects, and consider bringing them along the journey to be an essential part of the process. 
• You have experience helping People Who Do Research (e.g. designers and PMs) become better researchers. For example, providing feedback on research plans, interview technique, or final reports. 
• You have strong communication and facilitation skills. Whether it’s during a workshop, presentation, or even a Slack message - you have an innate ability to rally a team together and inspire change. 
• You always keep your ear to the ground for relevant insights happening across the organization, understanding the implications and opportunities, and bringing them back to your team.

This role will be based in Australia OR New Zealand. If successful, we would of course support you with relocation costs and visas (if eligible).

 

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

 

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually. 

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

About The UX Research Team

At Canva, our users are at the heart of everything we do. Our UX Research team plays a vital role in the vision and success of our company. One of the best things about Canva is how much everyone across the business cares about users and improving their experience - you’ll never have to sell anyone on the value of user research.

Our team conducts qualitative and quantitative research to inform design decisions, product strategies, and identify opportunities. We believe that research findings are most powerful when they’re out of reports, and actively being applied and used by product teams. Researchers partner with PMs, designers, engineers, and marketers to help them better understand Canva’s multi-faceted user base, solve complex challenges, and improve the product experience for millions of users worldwide.

Our research team is diverse, collaborative, and supportive. We each bring unique strengths and interests to the group and encourage each other to grow in our craft every day.

About The Supergroup

The extraordinary growth Canva has experienced to date has been primarily bottom-up and led from within our product, and the Growth ‘supergroup’ is Canva’s centre of excellence for product-led growth.

On a mission to Empower the world to enjoy the full value of Canva, this cross-functional, global org of 265+ passionate people, is made up of four product groups, Activation & Engagement, Monetisation, Expansion, and Revenue Platform, and two B2B sales motion groups, High Velocity and Sales & Success.

The work Growth does spans from building exciting new growth-focused products and experiences, developing unique and creative growth loops and GTM tactics, launching 100s of experiments each quarter, building the global payments & subscriptions infrastructure that allows our 100M+ monthly users worldwide to access our premium products, through to scaling sales to high value enterprise customers.

About The Expansion Group

The Expansion group is on a mission to empower our users to do their best work on Canva with everyone they need, and to help users advocate for and bring others into Canva in meaningful, valuable ways. We’re laser focused on driving impact on key metrics for team creation and consolidation, growing paid teams through self-serve and sales-assisted motions, and adoption of Canva amongst teams and as an essential tool for collaboration.

We partner with other product groups and teams, leveraging our mature experimentation framework, data and research capabilities to maximise the impact and performance of all the amazing features that Canva launches on a regular basis. We have come a long way, but we have huge company growth aspirations and crazy big goals; as a design researcher joining the Expansion group you’ll be critical in helping us make Canva a household name.

About The Role

We’re searching for a senior UX Researcher to join a team of researchers within the Expansion group in the Growth supergroup. Research projects you’ll own directly tie to Canva’s company-wide strategies and goals, so increasing user understanding and identifying key product opportunities is of critical importance.

Your Sphere Of Ownership Includes

Owning the research studies across the Expansion group, including proactively identifying gaps in knowledge.
Executing a program of research to gather insights about our B2B and enterprise userbase, including collaborating with researchers in other groups.
Ensuring all research conducted across the group is high quality; helping elevate research findings into truly design-inspiring and business-impacting insights.
Influencing product and business decisions at the senior leadership level, sharing research insights and opportunities, and acting as the voice of the customer.

As a UX Research craft lead, you’ll have ownership over research within your group, as well as impact across other groups and supergroups company-wide as an advocate of the B2B user segment. You’ll work with researchers across the Design Research sub-specialty, providing craft leadership expertise that inspire others to maximize their own performance. We value autonomy, setting crazy big goals, personal growth, and self-reflection.

What You'll Do

Own and champion insights on the B2B user segment. Leverage team cadences and company platforms to be a visible spokesperson for B2B users across the business, spreading awareness of the behaviors, needs and pain-points of business and enterprise users. Collaborate with other subject matter experts across the business working in the same space to consolidate and share insights that inform goal planning and roadmaps company-wide.
Lead and conduct strategic research projects that contribute directly to company strategies and goals. Deeply understanding the customer journey of healthy teams, from team formation and joining a team to self-serve expansion to sales-assisted expansion to fully engaged enterprise customers. Equally, gain insights as to when and how teams can form unhealthy behavioral patterns.
Lead and conduct research projects for your group, aligned to product and business objectives, and be able to adjust these if/when priorities shift
Act as a trusted, strategic partner to group and program leads (Design, Product, Engineering, Data) through your team delivering research insights that lead to demonstrable business value. Work closely with leads to apply research findings and implement them in their short-and long-term strategy.
Collaborate with Canva’s Head of Research and other leaders in the team, contributing to our overall practice. Bring your expertise, ideas and initiative to level up our collective craft and impact.
Bolster and contribute to a strong research culture within the Growth supergroup. For example, showcasing research insights in supergroup-wide presentations and workshops with cross-functional teams and executives.

Experience You'll Have

The ideal candidate is a qualitative researcher with 5+ years of experience leading research studies: planning, recruiting, executing, analyzing, and activating. We expect to hear examples of how your research influenced product and design team decision-making.
Experience as a Design Research Lead, directing and planning research strategy across multiple projects.
You have strong skills and confidence in communicating about, and advocating for, user research with senior stakeholders and leadership.
You have a strong grasp of qualitative and quantitative research methodologies. You can flex research plans creatively based on constraints and context, clearly communicating trade-offs to stakeholders.
You thrive in a fast-paced work environment that requires strong problem-solving skills, autonomy, and driving forward through ambiguity. You can juggle multiple priorities and handle change.
You have experience closely collaborating with product teams (PM, Design, Engineering, Marketing, Data, and more). You enjoy collaborating with stakeholders throughout projects, and consider bringing them along the journey to be an essential part of the process.
You have experience helping People Who Do Research (e.g. designers and PMs) become better researchers. For example, providing feedback on research plans, interview technique, or final reports.
You have strong communication and facilitation skills. Whether it’s during a workshop, presentation, or even a Slack message - you have an innate ability to rally a team together and inspire change.
You always keep your ear to the ground for relevant insights happening across the organization, understanding the implications and opportunities, and bringing them back to your team.

Apply here: https://www.linkedin.com/jobs/view/senior-design-researcher-international-growth-at-canva-3743819389/

• Ability to conduct literature reviews, primary and secondary source research, and interpret findings meaningfully for strategic design decisions
• Ability to assist in interviews and summarise interview findings to extract meaningful insights
• Able to assist in presentation decks, diagrams, research reports and article text, occasionally assist in preparing PR materials

• Well-verse in at least one visual representation medium is a must (e.g Adobe Suite, Sketchup, AutoCAD etc)
• Knowledge of research methodology
• Good written and verbal communication skills
• Good critical thinking and analytical skills
• Interest in cross-disciplinary research, especially with design fields