Total 13 quality control assurance job vacancies in Business Management / Project / Planning category in D05 Clementi New Town, Hong Leong Garden, Pasir Panjang

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role is responsible for developing, in conjunction with the Project Sponsor, a definition of the project. The Project Manager ensures that the project is delivered on time, to budget and to the required quality standard. He/she ensures the project is effectively resourced and manages relationships with a wide range of stakeholders. He/she will potentially work on multiple medium – high complexity projects simultaneously.

Project Scoping

• Interrogate the business requirements/brief and objectives/benefits for a new project
• Engage with the project sponsor to agree parameters that define the technical and business scope of the project.
• With the required background research, consultation and analysis, scope the project initiation document (PID)
• Rigorously manage the project to the agreed scope, ensuring that change control is applied to any potential changes in scope

Change request & Change control

• Manage the integrated change control process by undertaking the following:
• Review and evaluate the merits and impacts of potential project changes. 
• Analyse and/or investigate and present options/ alternatives to project steering committee/ sponsor in terms of suggested changes.
• Analyse and highlight  the direct impact of changes on the business case with the sponsor
• Negotiate  and facilitate the approval of necessary changes that still adhere to the Minimum Viable Product
• Re-baseline changes to project schedule, plan, business case/benefits plan and costs
• Ensure change log is updated.

Project planning & integration

• Facilitate initiation engagement and agreement with SME’s/business owners surrounding how the business case translates into a project in terms of the project components, approach, key stakeholders etc.
• Establishes the target plans across multiple projects. 
• Undertake required analysis to formulate and sign-off the project schedule including:
• Estimate effort for work breakdown (tasks, activities, timelines, costs, resources, sequencing of tasks, dependencies, constraints etc.)
• Develop the project schedule and define the critical path and key assumptions
• Present and iterate changes with project sponsor, if required
• Utilise the outcome from the engagement session with Business owners/Sponsor as well as the project schedule to augment the PID
• Monitor, control and manage the execution of the project according to the plan. 
• Monitor and control delivery of all the different project components, dependencies and critical path.
• If required, adjust plan to manage constraints, dependencies, risks and changes whilst balancing the need to deliver value to the business
• Facilitate project meetings and undertake required reporting on project status and performance

Quality Management

• Determine the approach to achieving quality including quality standards, controls and governances, processes and measures and build these into the project plan. 
• Execute on quality components through duration of the project. Correct and/or escalate non-compliance to quality components timeously. 

Project Expense & Benefits Management

• Undertake sound cost and benefits management and controls of the different projects through;
• Sound cost estimation based on effort estimation (project scoping).

• Refine cost options and engage with sponsor to finalise the budget
• Establish a baseline to control the costs of the project throughout the project life cycle

• Undertake cost-benefit analysis to determine ROI for projects.
• Define and track benefit metrics as agreed with sponsor
• Leverage costs saving and optimisation opportunities across projects, identifying and maximising re-use
• Co-create and update/maintain the project business case.
• Update business case with changing scenarios and plans. 
• Create a robust project budget. 
• Manage budget and monitor expenses and costs.
• Undertake forecasting and reporting on projected project costs. 
• Undertake monthly budget reconciliations, BVARS, Journals, corrections etc. 
• Instill and drive practices, culture and processes for cost saving and efficiency through the project life cycle

Risk, Opportunity & Issue Management

• Undertake ongoing identification, assessment and monitoring of all project risks/opportunities/issues to determine their relevance and impact on the project
• Communicate and create awareness of any relevant issues/risks/opportunity with the project team
• Plan and recommend innovative risk mitigation and contingency solutions with key project individual according to the escalation process, and influence and drive its implementation
• Plan and recommend innovative risk mitigation and contingency solutions with project sponsor/ Steering committee and influence and drive its implementation
• Monitor and drive these solutions to ensure their effective implementation, and update project plans if required. 

Stakeholder Engagement

• Based on the overall stakeholder management plan, effectively interact with key stakeholders to ensure they are committed to project outcomes, facilitate required decision making and are kept abreast of project progress
• Monitor the levels of commitment of different stakeholders to assess if, when and how to engage and influence them
• Undertake formal and informal engagement with individuals that have concerns or are resistant to influence and gain their commitment
• Manage competing demands from stakeholders and negotiate conflicts to find workable solutions
• Assist in defining governance structures and  ensure adherence to all governance structures and approval protocols for project decisions
• Plan and execute proper project communication processes/ management, within and outside of the project structure, over the course of the project life cycle including communication channels and methods that will be used to share the project performance data, project progress. 
• Work closely with the Change Manager to give input into the creation of a robust and aligned change management plan. 
• Assess the ongoing effectiveness of the change management processes and recommend changes if required.

Procurement & contract management

• Based on the project plan, identify and spec which components need to be procured externally
• Facilitate the process to identify suitable vendors to quote and run timeous & compliant RFx processes
• In collaboration with support resources (departments), screen and select appropriate vendors
• Understand and decide on best contract to be used, and follow the correct governances (finance and procurement) to negotiate correct terms of the contract with the vendor
• Undertake ongoing vendor and contract management (at a management level) oversight for the duration of the contract on the project. 

Team effectiveness

• Build and manage an effective project team in terms of;
• Positive team culture, dynamics and values. 
• Identify systemic issues/conflicts that may be hindering the effectiveness of the team and institute corrective actions
• Resource allocation, skills identification and development
• Contracting, monitoring, management and delivery of project tasks and outcomes
• Recognition, motivation and support (wellness)
• Coach and supervise junior and intermediate PMs

Qualification and experience required

• Relevant business Program Management experience (5 years experience)
• Project Management certification
• Lean/ Safe/ Agile certification
• A relevant Bcom qualification
• Engineering qualification would be advantages

Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Skills

Education

Closing Date

03 April 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

Job Description:

As a Project Control Manager in the oil and gas industry, your primary responsibility will be to oversee and manage the project control activities for various oil and gas projects. You will be responsible for ensuring that projects are completed within budget, on schedule, and in compliance with regulatory requirements. Your role will involve coordinating with project teams, monitoring project progress, analyzing performance metrics, and implementing strategies to mitigate risks and optimize project outcomes.

Key Responsibilities:

1. Develop and implement project control processes, procedures, and systems to effectively manage project scope, schedule, cost, and quality throughout the project lifecycle.
2. Coordinate with project managers, engineers, contractors, and other stakeholders to establish project objectives, deliverables, and timelines.
3. Establish project baselines for scope, schedule, and budget, and regularly monitor and report on project performance against these baselines.
4. Identify potential risks, issues, and deviations from project plans, and develop mitigation strategies to address them proactively.
5. Monitor project expenditures, track project costs, and analyze cost variances to ensure adherence to budget constraints and identify opportunities for cost savings.
6. Develop and maintain project schedules, including critical path analysis, resource allocation, and milestone tracking, to ensure timely completion of project deliverables.
7. Prepare regular project status reports, progress updates, and performance dashboards for project stakeholders, including management, clients, and regulatory agencies.
8. Conduct project performance reviews, lessons learned sessions, and post-project evaluations to identify areas for improvement and best practices.
9. Ensure compliance with regulatory requirements, industry standards, and contractual obligations throughout the project lifecycle.
10. Provide leadership, guidance, and mentoring to project control team members, ensuring their professional development and effective contribution to project success.

Requirements:

1. Bachelor's degree in Engineering, Project Management, Business Administration, or related field. A Master's degree or professional certification (e.g., PMP, PMI-SP) is preferred.
2. Proven experience (10+ years) in project control, project management, or related roles in the oil and gas industry, with specific experience in upstream, midstream, or downstream projects.
3. In-depth knowledge of project management methodologies, techniques, and tools, including project scheduling, cost control, risk management, and change management.
4. Familiarity with oil and gas industry practices, processes, and regulations, including safety standards, environmental regulations, and permitting requirements.
5. Proficiency in project management software, such as Primavera P6, Microsoft Project, or equivalent tools, for scheduling, budgeting, and reporting.
6. Strong analytical skills, attention to detail, and ability to interpret and analyze complex project data and performance metrics.
7. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse project teams and stakeholders.
8. Demonstrated leadership abilities, including the ability to motivate, inspire, and influence others to achieve project objectives.
9. Ability to work effectively under pressure, manage multiple priorities, and adapt to changing project requirements and deadlines.
10. Willingness to travel to project sites, as required, and work in a dynamic and challenging environment typical of the oil and gas industry.

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role provides executive support to the GM Employee Benefit Solutions (GM EBS) in terms of driving strategy development, documentation and execution. The Business Manager generates business intelligence, project manages strategic initiatives, drives continuous improvement and assists the GM with administrative, technical and operational matters. The position offers strategic and operational insight into Financial Services and growth opportunities through interaction with senior stakeholders across the business as well as internal and external specialists in various fields of expertise.

Drive the EBS strategy development, documentation and execution process

• Assist with strategy development, associated documentation and the development of delivery roadmaps to enable roll-out across the business unit, in collaboration with the Corporate Strategy team

• Analyse implications of business strategy on EBS operations and generate value-adding insights.

• Conduct ongoing review of the EBS Strategy and annual goals and perform on-going review and enhancements of EBS operating model, structure, process, incentives, people, metrics and technology

• Develop EBS guidance documents where required

• Co-ordinate and implement EBS operational initiatives as required

• Monitor and control the quality of business processes in terms of defined standards and evaluate business performance and behaviour using benchmarked methodologies.

Drive and enable strategic projects and continuous improvement initiatives in EBS

a) Continuous Improvement

• Identifies, conceptualises and drives innovative, strategic improvement initiatives opportunities in target business area and proposes astute strategic enhancements via innovative analysis and integration of information.

• Analyse internal service delivery processes and come up with innovative ideas and/or participates in working groups to improve and streamline processes, increase revenue, drive efficiencies and minimise redundancy and waste.

• Recommend or/and coordinate process improvements and document new process guidelines

• Coordinate with relevant stakeholders to implement process improvements (internal and external stakeholders).

• Identify opportunities to drive digital transformation throughout the business area - leverage technology and technical expertise and identify value added services that will unlock opportunities for new business and competitive, comprehensive solutions.

• Monitor and manage change, synergies and alignment

b) Projects

• Secure sponsorship and budget for key business change programmes and projects – drive these and ensure that any alignment issues, competing priorities, conflicts or resource issues are resolved.

• Manage and guide relevant programmes or projects, ensuring optimal performance and success in terms of scope, quality, timeliness and budget costs.

• Ensure timeous availability of necessary project information for tracking, status reporting and accurate administration.

• Use accepted project management standards, methodology, processes and tools to execute the work.

• Ensure the benefits of the project are delivered by performing a critical analysis of the project deliverables.

• Manage project related budgets.

Facilitates robust Business partnering and stakeholder management

• Develop and foster effective collaboration at a senior level to support achievement of corporate objectives and business growth and to facilitate information sharing and close feedback loops.

• Build relationships and networks with key stakeholders across the organisation and persuade other managers and their teams to achieve project and service delivery targets

• Act as an interface between business and the GM EBS  enabling robust communication and alignment across business area.

• Ensure alignment of operational business plans with key internal stakeholders and influence stakeholders to ensure resolution of competing priorities and conflicts.

Demonstrates Performance Effectiveness and Teamwork

• Identify development needs and pro-actively select effective solutions to address personal development gaps to facilitate continuous self-improvement.

• Develop and implement a personal development plan.  

• Promote teamwork and inclusivity amongst team members and demonstrate behaviours that respect diversity.

• Partner and collaborate with team members to achieve team success.

• Share information and knowledge that benefits and empowers the team

• Support change initiatives and a constructive Culture shift

Provides administrative, research, operational and technical support to the GM EBS

• Prepare strategy documents, presentation material, briefing documents and reports on behalf of the GM – coordinating, collating and analysing pertinent documentation and data.

• Support the GM at the time of budgeting and results (including presentations and financial reporting).

• Interact with underlying business units on behalf of the GM and keep the GM informed of significant issues within and outside the Group.

• Follow through on key executive and management decisions to ensure implementation.

• Analyse, review and support in dealing with issues of an operational and technical nature and monitors, tracks and provides feedback on delegated assignments.

• Conduct ongoing research (operational and technical) to enhance business methodology and internal processes

• Conduct research into the EBS market and keep abreast of trends, competition, legislation and market conditions in order to provide intelligence that will translate into unlocking additional value.

• Compile and present professional statistics, business intelligence and management information to GM and greater Leadership team.

• Coordinate resources to gather information and prepare various reports and presentations on behalf of GM

• Represent the GM in key engagements when required

Ensures risk, governance, compliance and reporting for business area

• Ensure that business area is compliant with group governance framework, segment strategy and operating model and any statutory legislation and regulations

• Proactively monitor and manage risk to drive overall efficiencies, business compliance and on-going process innovation.

• Research, understand and report on the unfolding environment that industry & competitors face and define related risks. 

• Propose solutions to mitigate risks or improve on business efficiencies to decision-makers and implement business solutions within mandate to mitigate risks.   

• Translate ideas into value for the business by producing management information that enables enhanced strategic, tactical, and operational insights and decision-making.

• Analyse financial data and recommend solutions that will improve profitability

Qualifications, Skills and Experience Required:

• Actuarial, CA, Engineering degree

• MBA advantageous

• 3 - 5 years’ relevant experience in Financial Services or management consulting

• Demonstrated ability to develop and maintain positive relationships with all stakeholders internally and externally

• Sound technical knowledge in several disciplines

• Sound research and business analytics skills

• Ability to negotiate, persuade and influence others to action.

• Sound programme and project management skills

Skills

Education

Closing Date

23 March 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!

Purpose of position:

To support the project control personnel of various projects utilising the Worley’s project control systems in the set-up and execution phases of the project.

It is permanently assigned to the projects with a proven track record of the initiation of meaningful project control in a multi projects environment.

• Interfacing with cost estimating
• Cost control engineering
• Project scheduling
• Change management
• Cost and schedule progress reporting.

Key Accountabilities of position:

• Provide specialist project control services for the support of the WorleyParsons project control system
• Assist the Business Systems Group in the rollout of the project control system including initial configuration and contribution to training activities
• Liaise with project teams to ensure the correct utilisation of the project control system based on project specific requirements and corporate guidelines
• Review and develop data interfaces for third party project systems, as required
• Prepare and control Inter Entity Work Orders
• Safety – Responsible for personal safety safe working practices for the Business Systems Customer Sector Group. Understand and follow OH&S procedures.
• Quality Assurance – Responsible for working within the provisions and guidelines of the Quality Assurance system relevant to the Business Systems Customer Sector Group
• Undertake project roles, as required, to include: Take ownership of the cost control function and ensure integrity of the data being processed, interface with project personnel to develop project forecasts and analyse project costs, supervise any supporting roles in the project cost control area, liaise with clients to clarify cost related issues and develop timely and meaningful monthly invoices. Ensure payment of invoices according to EPCM contract terms, preparation of project invoices in conjunction with the Accounts Department. Liaise with Client for reporting purposes, preparation of monthly financial reports for the project. Also prepare other financial analysis as required on an adhoc basis. Implement financial controls including controlling authorisations of expenditure and cash flow projections, preparation of budgets in conjunction with engineering and construction team members, ensure effective coordination and cooperation between other team members, particularly in regard to cost, planning (forecasting) and procurement matters. Reviewing, auditing and improving project controls activities on specific projects - demonstration of project controls capability in the areas of cost control and scheduling to existing and potential clients (business development) and direct involvement in execution of key projects: Proposal preparation & demonstrate a high level of skill in planning Oil & Gas industry Engineering, Procurement, Construction and Project Management modification and maintenance projects using computer based planning and scheduling techniques. Demonstrate Primavera Project Planning software operating expertise with the ability to apply Critical Path Method planning techniques to develop detail Engineering and Installation Project networks and schedules. Computer based Project Management Planning experience (especially utilising Primavera P63 package or equivalent) and ability to apply Earned Value Management techniques to measure/status and monitor.

Requirements:

• 12 to 15 years professional experience in related duties
• Minimum 10 years’ experience in oil & gas / petrochemical industry
• Engineering Degree
• Must have proven track record of the initiation of meaningful project controls in a multi project environment and with demonstrable skills in management of project time and cost

Overview: As a B2B Business Development and Sales Manager, specializing in the Pay-TV Operator, Consumer Electronics, and HVAC markets with a focus on the APAC region, particularly ASEAN and South Korea territories, you will be responsible for driving revenue growth and fostering key client relationships. This role requires a seasoned professional with a comprehensive understanding of the specified industries, coupled with strong business development, sales, and account management skills.

Responsibilities:

1. Market Expertise:
   • Possess in-depth knowledge of the Telecommunications, Pay-TV Operator, Consumer Electronics, and HVAC markets in the APAC region, incumbent with experience in ASEAN and South Korea areas have priority considerations.
   • Stay updated on industry trends, competitor activities, and market dynamics.
2. Business Development:
   • Identify and pursue new business opportunities, expanding the company's footprint within the specified markets.
   • Develop and execute strategic plans for sustainable business growth, aligning with organizational objectives.
   • Cultivate and nurture relationships with potential clients, key stakeholders, and industry partners.
3. Sales Strategy and Execution:
   • Formulate and implement effective B2B sales strategies, employing a consultative and solution-oriented approach.
   • Work with Marketing and project team through the entire sales process, from prospecting to deal closure.
   • Utilize market insights to position products and services competitively.

Reception and Office Management

• Handle office main line, screen calls, and provide client support
• Manage meeting rooms, common areas, and office visitors
• Maintain office equipment and manage office supplies
• Administer office security system and manage access cards
• Coordinate travel requests for Hong Kong team and visitors
• Manage business cards for all employees and assist with event scheduling.
• Manage relationships with vendors and suppliers
• Oversee IT support for the office, including hardware and software arrangements for new joiners
• Support new joiner and leaver processes, including printer and phone system setup
• Manage office work mobiles, contracts and renewals on a timely manner.
• Maintain and update stock and checklist on fixed assets and office equipment

Marketing and Business Support

• Assist with sales and marketing requirements for the office
• Coordinate event registrations, source and liaise with venues, manage logistics for marketing materials.
• Update administrative and CRM records and produce reports upon request

Operational Support

• Assist with credit card transactions, preparation of purchase orders, and tracking of expense reports.
• Provide ad hoc support to finance and business when needed

Essential

• Attention to detail and a passion for admin, process and efficiency
• Good command of English language skills (spoken and written)
• Experience in reception work, office management and maintenance, travel arrangements and sales and marketing coordination
• Able to work to tight deadlines
• Highly collaborative, enabling a working partnership with multiple team members across multiple disciplines
• Able to work flexibly and respond to changing business priorities  
• Demonstrate sound judgment and discretion

Preferred

• Worked in a multinational corporate environment

• Certificate or higher in a related field
• 3-5 years of prior experience in reception, office management, travel coordination, and sales/marketing support.
• Project management skills
• Intermediate to advanced working knowledge of Microsoft Excel and Word
• Excellent command of spoken and written Chinese and English

Control Risks' Embedded Consulting Practice is growing in Sydney, Australia, and we have a great opportunity for someone with a few good years of business continuity experience to join us.

Working as part of a dedicated team, this role will be embedded within a leading tech sector client and will provide holistic Business Continuity services including proactive consultation, guidance, and direct support to corporate and other stakeholders as required.

Responsibilities will involve:

• Executing the BC strategy as developed by the Head of Corporate BC and Regional BC managers.
• Working with regional business teams to conduct business impact and risk assessments, identify critical services, define recovery objectives, and map critical dependencies.
• Working with business teams to document BC plan needs in Corporate Continuity tool to drive consistency and attestation.
• Partnering with the Business, and Global Real Estate and Facilities team to coordinate recovery strategies as identified through the Business Continuity planning process.
• Facilitating business continuity exercises and tests, to identify potential gaps in plans, as well as functionality of work transference processes supporting recovery.
• Work with large amounts of data and create meaningful reports
• Support in launching and maintaining tools and POC for conducting trainings
• Liaison with support teams to implement the program
• Supporting workplace resilience initiatives by working with multiple stakeholders to include facilities, business continuity, information technology, security and crisis management, for the purpose of seamlessly integrating within the disaster response cycle, as required.

• 4+ years' experience implementing and managing business continuity or risk management programs
• Ability to travel across assigned regions and internationally as needed.

Preferred:

• Bachelor's Degree in business or related field
• Disaster Recovery Institute International (DRII), Business Continuity Institute (BCI), or other business continuity professional certification
• Experience with commercial Business Continuity tools
• Experience managing and analyzing data from various sources to align to strategic goals
• Experience in responding to significant disruptive events.
• Ability to dive deep into data, existing processes, people, and technology challenges in order to identify risks and opportunities.
• Strong interpersonal skills, including the written and oral communication skills necessary to build relationships and positively influence decision making.
• Demonstrated ability to meet deadlines while managing multiple complex projects.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Our client, a leading banking company, is currently seeking to hire a Contract Officer, Financial Planning & Control.

Responsibilities:

• T Input invoices in payment system.
• Verify invoices against payment document and ensure proper payment controls are in place.
• Ensure invoice payments are processed timely and accurately.
• Coordinate with relevant parties within ITG for payment document approval and submit payment document for settlement.
• Follow up disputed invoices and communicate with external vendors on payment status and schedule.
• Ensure payments comply with financial accounting policies and procedures.
• Maintain proper filing system for payment documentation.
• Assist in IT expense report generation.
• Support continuous improvement in payment process and recommend changes / solutions when needed.
• Perform ad-hoc duties as assigned.

A ). Knowledge, Skill & Attributes

• Detail-oriented, well-organized and patient to numbers.
• Independent, self-motivated and able to work under pressure.
• Good interpersonal and communication skills.

B). Academic and Professional Qualification

• HKCEE or certificate holder in Accounting or related discipline.

 

C). Training and Relevant Experiences

• 2 - 3 years relevant working experience
• Proficiency in MS Excel and Word.

Support Control Risks India office’s business and finance teams by providing exceptional administrative and operational support to local stakeholders.

• Assist with preparing client documents for projects and coordinate with regional Legal counsel as needed to ensure clients provide their purchase orders in a timely manner
• Liaise with project managers to obtain signed proposals/letters of engagement and coordinate with other offices if needed to define the project structure
• Collect necessary information via Project Setup Table to ensure projects are properly set up in the business systems, e.g. CRM, Dynamics
• Provide project-related information to the Finance team (i.e. project costs)
• Generate WIP/timesheet reports to prepare invoices for clients under instruction from project managers and Finance
• Raise purchase orders for the business units
• Complete vendor set up forms as and when required by our clients
• Ensure all subcontractor paperwork is received, screening performed and passed to Finance as per Group policy
• Setup user IDs for the various research databases for the business units
• Provide support for any ad-hoc finance or business related projects when needed
• Provide support for non-project related tasks as needed

Business Administrative Support

• Ensure CRM is accurate and up-to-date.
• Support with the weekly proposal collation with Finance and track conversion ratio.
• Use CRM to present sales data for team meetings and performance analysis.
• Using CRM and working with Finance team, keep up-to-date records on account financial performance.
• Support the business to extract data from CRM, provide supporting collateral for sales meetings.

Essential

• Knowledge and experience in a fast-paced and complex business environment
• Basic knowledge of accounting terms and concepts
• Diploma, bachelor’s degree or equivalent in management studies or a related field
• Ability to plan, organise and operate with strong attention to detail and data accuracy
• Strong discipline to effectively manage time and resources to meet deadlines
• Excellent interpersonal and communication skills to liaise with all levels of internal stakeholders

Preferred

• Prior experience in the professional services industry

Qualifications and specialist skills

• Proficient in Microsoft Office, especially SharePoint and Excel
• Basic knowledge of CRM/D365

Motivated by the vision to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

As a leader in the medical device industry, you are responsible for ensuring that your products meet the highest standards of regulatory compliance before they reach the market. You oversee the BQ Operation team, which ensures that the manufacturing process is compliant, and that the quality of the products is maintained throughout the incoming inspection. You also ensure the continuous development of your team members and the improvement of the procedures and processes to meet the evolving business needs.

What you will do

• LeadershipDevelop the SG BQ OPS team and ensure their alignment with the company’s vision and goals,
  Identify the training needs and development plans for the local team to support their business performance and personal growth.
  
• Quality OperationManage the SG Quality portfolio and ensure the quality release and qualification of the products locally, including new product introduction (NPI) for the local site,
  Document and archive the input from the Quality Improvement Teams and follow up on the actions from the Quality Improvement Team Meeting,
  Support the Supplier Quality Management topics for the local suppliers and ensure the incoming inspection as per the group guidance,
  Support the NPI/Design Transfer, change control, and complaint investigation processes,
  Participate in the local oriented projects such as SMART LEAN.
  
• Ad Hoc / Personal DevelopmentSupport the APAC countries as required (interface to Philippines), support in audits as required, and pursue personal development opportunities.
  
• Internal Stakeholders: Various local and global departments from OPS, Sales, Customer Service, Quality, HR, IT, etc.
• External Stakeholders: Customers, 3rd parties and authorities, suppliers, etc.

What you bring

• Minimum 5 years of experience in medical device manufacturing operations
• Proven leadership skills and ability to develop a team
• Internal auditor certification or equivalent auditing experience

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we support one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Main responsibilities

As a Business Analyst:

• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In Country), Client Services, Implementation, Operations and Finance.
• Mapping the identified functional requirements and define a solution
• Identifying the scope of the requirements, validating the requirements.
• Working with Lead Business Analyst & Technology partner i.e., Solution Architects to agree on the solution.
• Working as a liaison between Business users, operations and Developers.
• Preparing various documents like BRD, FSD and reviewing SIT Test scenarios and Test Cases. Experience in Agile world is a plus.
• Working with different stakeholders for product collateral and training needs.
• Working with Integration partners and other vendors within bank
• Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected
• Lead Defect Management related actives

Qualifications and Profile

The position requires a minimum of 7 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

Job Description

The IT Auditor is responsible for the key IT audit activities, including supporting the development, execution and reporting of the annual risk-based IT audit plan. The role also serves to support the Group Internal Audit (GIA) function in communications with management, external auditors and consultants regarding IT internal audit related matters.

• Support the development of annual IT audit plans for IT specific areas as well as across operational, financial, compliance and risk management audits.
• Support IT audit focus through applying risk analysis skills, use of data analytics and professional judgment to identify areas for in-depth review with the aim of providing internal customers and stakeholders with assessments of governance, risk management and internal control framework.
• Support the GIA in the delivery of the IT audit plan, including additional ad-hoc/special audit work as requested.
• Execute and ensure that IT audits are completed in a timely and efficient manner in accordance with standards established by industry best practices and the relevant risk and regulatory environment.
• Communicate root causes of identified issues, associated risks, including recommendations for improvements in business processes, on the current and future business model and operating environment and ensure that actions plans are properly implemented by management.
• Deliver high quality audit programmes, work-papers and audit reports in a timely manner with audit issues focused on key risks, root causes, likelihood and potential impact.
• Support GIA in communications with relevant stakeholders (e.g. management, compliance teams) regarding IT internal audit related matters.
• Collaborate with stakeholders to identify potential red flags and ensure that insights to emerging risk and controls are identified and managed.
• Build trust and credibility with stakeholders in order to objectively engage them and where appropriate, challenge their views and support senior management in achieving their business objectives.
• Support the GIA with ad-hoc projects as assigned.

Job Requirements

• Minimum 1 year of IT audit, risk and control experience required.
• Degree in Computer Engineering, Computer Science, Accountancy, Business or related studies.
• Candidates with Certified Information System Auditor (CISA) certification, Certified Information Systems Security Professional (CISSP), Certified Internal Auditor (CIA) or equivalent will be of added advantage.
• Experienced in leading IT risk-based audits (IT Application Controls and IT General Controls), teams, interacting with key stakeholders and managing negotiation situations.
• Good experience in IT Security Governance, Risk Management and Compliance.
• Basic knowledge of regional IT regulations (e.g. MAS Technology Risk Management Guidelines) will be of added advantage.
• Basic knowledge of COBIT or similar standards is a must.
• Strong interpersonal skills and ability to collaborate and influence both internal and external stakeholders.
• Proven ability to work cross functionally and influence organization to accomplish goals.
• Team player, focused, passionate, with ability to inspire confidence in employees and senior management.
• Willingness and ability to adapt to new circumstances, information, and challenges.
• Strong written and verbal communication skills.
• Ability to work both independently with sole responsibility and as part of a team to deliver quality work product in a fast-paced environment.

JOB SUMMARY:

Advocating for Sustainability, Environmental, Social and Governance (ESG), this is an opportunity to pursue a purposeful and meaningful career. Together with facilitating a continuous learning and development culture, the incumbent is expected to be heavily involved in Environmental Sustainability projects and other corporate ESG tasks. Join us on this journey as we learn and work together to create a more sustainable business and build a resilient future together with our staff and for our clients.

JOB ROLES:

1. Collaborate with internal and external stakeholders on ESG data and reports.

2. Collection, calculation, and analysis of Sustainability/ESG data from different sources: project sites, departments, third party providers of materials, supplies, services, and other relevant vendors.

3. Preparing Sustainability Reports (using GRI, ISSB or other standards).

4. Maintain ESG data and key performance indicators for various purposes (reports, etc).

5. Support corporate ESG events (meetings, workshops, etc) and create/manage social media contents on the company’s website and intranet relating to Sustainability/ESG.

6. Organize and work on activities related to Sustainability/ESG.

7. Support other corporate ESG tasks such as in-house training planning and facilitations, business continuity management, PDPA, ISO management systems and any other duties as assigned by the manager.

JOB REQUIREMENTS:

1. Bachelor’s Degree, preferably in Engineering, Environmental Sciences, Sustainability and/or equivalent.

2. At least 3 years of relevant experience, preferably with exposure to Sustainability in the Built Environment.

3. Strong interest in Sustainability/ESG, training facilitation and other corporate development roles.

4. Excellent verbal/written communication skills.

5. Confident team player who can engage with a wide range of internal and external stakeholders.

6. Meticulous individual who possesses strong analytical and data management skills.

7. Some knowledge of local and international Sustainability guidelines and standards.

8. Attention to detail and able to manage multiple priorities.

9. Positive mindset and driven team player with good critical thinking and strong problem-solving skills.