Total 8 quality assurance specialist job vacancies in Federal Territory of Kuala Lumpur

Job responsibilities:
1. Responsible for game development testing, and testing in strict accordance with product requirements.
2. Perform the collection, query, and sorting of bugs in game products, find the recurrence rules of bugs and accurately describe them in text.
3. Familiar with the function, performance and compatibility test of mobile client application (iOS/Android) and complete the test report.
4. Discover and initiate the solution of quality risks in game products. Manage, track and follow on resolution of game defect, and counter propose a reasonable suggestions of improvement for game products.
5. Assist in planning optimization and improvement of the system, and feedback the playability, ease of play and systemic problems of game products.

Job requirements:
1. Fluent in Mandarin (in order to liaise with Mandarin speaking associates)
2. More than 3 years working experience in game testing QAT.
3. Able to be independently responsible for game testing work is preferred, familiar with script automation testing is preferred.
4. Honest, self-disciplined, good communication and understanding skills, teamwork skills, strong logical and  detailed thought process.
5. Familiar with Mantis, Jira, BugFree and other test management tools.
6. Work proactive, enthusiastic, have a strong sense of responsibility, good at finding and solving problems.
7. Open to local Malaysians only.
8. Work onsite (Monday to Friday)

**Short notice candidates is prefer.

Benefits:
13th month's salary
Bonus + increments + promotion
Public Holidays Entitlement (follow all gazette for Federal Territory of Kuala Lumpur)
Annual Leave 14 days 
Medical claim 
Others benefit

工作職責：
1.負責遊戲開發測試，嚴格依照產品要求進行測試。
2、對遊戲產品中的Bug進行收集、查詢、整理，找到Bug的重現規律並用文字準確描述。
3.熟悉行動用戶端應用程式（iOS/Android）的功能、效能和相容性測試並完成測試報告。
4.發現並發起遊戲產品品質風險的解決方案。對遊戲缺陷的解決進行管理、追蹤和跟進，並對遊戲產品提出合理的改進建議。
5、協助規劃系統的最佳化與改進，回饋遊戲產品的可玩性、可玩性、以及系統性問題。

工作要求：
1. 國語流利（以便與講國語的同事聯絡）
2、3年以上遊戲測試QAT工作經驗。
3.能夠獨立負責遊戲測試工作者優先，熟悉腳本自動化測試者優先。
4.誠實、自律、良好的溝通與理解能力、團隊合作能力、邏輯性強、思維縝密。
5. 熟悉Mantis、Jira、BugFree等測試管理工具。
6.工作主動、熱情，責任感強，善於發現問題、解決問題。
7. 僅向馬來西亞本地人開放。
8、現場工作（週一至週五）

**優先考慮短期通知的候選人。

好處：
第13個月工資
獎金+加薪+促銷
公共假期權利（遵循吉隆坡聯邦直轄區的所有公報）
年假14天
醫療索賠
他人受益

Responsibilities

• Define, create, and manage marketing acquisition efforts across awareness, consideration, and conversion using multiple channels
• Analyse and identify the best content promotion trend to give further key recommendations in order to discover other ways of reaching customers and driving sales traffic
• Handling the end-to-end process of the influencer marketing strategist, starts from approaching suitable KOL/ Influencer, creating & present the brief, and reviewing their performance
• Ensure that a brand remains recognizable, up to date, and exciting to customers
• Making sure that branding is consistent across advertising and campaigns
• Forecast marketing campaign growth and ROI for marketing campaigns, working closely with product development and business development team
• Supervising advertising, product design, and other forms of marketing to maintain consistency in branding
• Manage KOL/Influencer seeding for campaign to create brand awareness and publicity

Requirements

• Proven min. 2 years of working experience in Brand Marketing, KOL / Influencer Specialist, Digital Marketing,
• Fluent in English & Chinese/Mandarin, both oral and written
• Bachelor's degree in Brand Communication or related major
• Experience handling beauty brand promotion or having a broad knowledge of beauty or skincare products is preferred
• An ability to think strategically to produce innovative and original ideas
• Strong analytical skills partnered with a creative mind
• Data-driven thinking and an affinity for numbers
• Outstanding communication skills
• Up-to-date with the latest trends and marketing best practices
• Able to join ASAP

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Requirements

• Excellent written and oral communication skills in English.
• Mandarin language is an added advantage.
• Possess at least a Bachelor's Degree in Computer Science or relevant fields
• Prior working experience as a Customer Support Executive, Customer Support Specialist, or Customer Service Executive is preferred.
• Outbound call center experience is an added advantage.
• Fresh graduates with relevant internship experience can be considered.
• Customer-oriented attitude.
• Self-motivated, confident & innovative, resourceful and results-oriented.
• Excellent communication skills.
• Excellent problem-solving skills, ability to perform remote troubleshooting and
• provide clear instructions.
• Hands-on experience with Microsoft Office applications including Excel, Word and Powerpoint.
• Great team player.

Responsibility

• Answer inbound calls, emails, and chats from customers seeking technical assistance.
• Actively listen to understand the nature of the issue and gather relevant information.
• Diagnose and troubleshoot technical problems related to software, network connectivity, and other relating systems.
• Provide clear and concise instructions to guide users through resolving the issue.
• Utilise knowledge base resources and internal documentation to find solutions and best practices.
• Escalate complex or unresolved issues to the appropriate team member or department.
• Stay up to date with product and technology changes and communicate them to customers as needed.
• Ensure timely and effective resolution of issues reported.
• Maintain a positive and professional demeanor throughout all interactions.
• Contribute to improving the efficiency and effectiveness of the helpdesk operations.
• Collaborate with other team members to provide effective support to our customers.
• Document all interactions and resolutions for future reference.
• Follow established processes and procedures for resolving technical issues.
• Provide exceptional helpdesk service at all times.

Perks & Benefits

• Central location
• Nearby public transport
• Competitive salary and benefits package including standby allowance
• Annual leave, medical leave, etc.
• Medical Group insurance
• Opportunity to learn and grow in a dynamic environment.
• Chance to make a positive impact on employees and customers.
• Professional development opportunities.
• Regular team activities
• Open culture

Requirements:-

1. At least 1-2 years of proven work experience in Brand Marketing (Skintific, YOU, Originote etc), KOL/Influencer Specialist, or Digital Marketing.

2.Proven experience in marketing acquisition, content promotion, and influencer marketing

3.Preferred experience in promoting beauty brands or extensive knowledge of beauty and skincare products.

4.Strong analytical skills and the ability to make data-driven decisions.

5.Excellent communication and team management skills.

6.Fluent in Mandarin is an advantage.

Responsibilities:-

1.Lead and inspire team members by providing guidance, mentorship, and ongoing training to ensure alignment with company goals and objectives.

2.Develop and implement comprehensive KOL marketing strategies aligned with overall brand objectives.

3.Cultivate and maintain strong relationships with KOL and act as the primary liaison between the brand and KOLs, ensuring effective communication and collaboration. 

4.Oversee the end-to-end process of influencer marketing, from identifying suitable KOLs/Influencers to presenting creative briefs and reviewing performance.

5.Coordinate the creation of content briefs, ensuring alignment with brand guidelines and KOL preferences.

6.Monitor and analyze the performance of KOL marketing campaigns using relevant metrics and analytics tools. 

7.Provide key recommendations to explore innovative ways of reaching customers and driving sales traffic.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours

職責

• 使用多種管道定義、創建和管理跨認知、考慮和轉換的營銷獲取工作
• 分析並確定最佳內容推廣趨勢，以提供進一步的關鍵建議，從而發現接觸客戶和推動銷售流量的其他方式
• 處理影響者行銷策略師的端到端流程，從接觸合適的 KOL/影響者開始，創建並呈現簡報，並審查他們的績效
• 確保品牌對客戶來說始終是可識別的、最新的且令人興奮的
• 確保品牌在廣告和活動中保持一致
• 與產品開發和業務開發團隊密切合作，預測行銷活動的成長和行銷活動的投資報酬率
• 監督廣告、產品設計和其他形式的行銷，以保持品牌的一致性
• 管理 KOL/影響者的行銷活動種子，以提高品牌知名度和宣傳力度

要求

• 經證明最小。 2 年品牌行銷、KOL/影響者專家、數位行銷工作經驗，
• 流利的英語和中文/普通話，口語和書面
• 品牌傳播或相關專業學士學位
• 有美容品牌推廣經驗或對美容或護膚品有廣泛了解者優先
• 具有策略性思考以產生創新和原創想法的能力
• 強大的分析能力與創造性思考結合
• 數據驅動的思維與對數字的熱愛
• 優秀的溝通能力
• 了解最新趨勢和行銷最佳實踐
• 可以盡快加入

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

要求

• 優秀的英語書面和口頭溝通能力。
• 普通話是一個額外的優勢。
• 至少擁有計算機科學或相關領域的學士學位
• 具備擔任客戶支援主管、客戶支援專家或客戶服務主管的工作經驗者優先。
• 外撥呼叫中心經驗是一個額外的優勢。
• 有相關實習經驗的應屆畢業生可以考慮。
• 以客戶為中心的態度。
• 自我激勵、自信、創新、足智多謀、注重結果。
• 高超的溝通技巧。
• 出色的解決問題的能力，能夠執行遠端故障排除和
• 提供明確的指示。
• 擁有 Microsoft Office 應用程式（包括 Excel、Word 和 Powerpoint）的實際操作經驗。
• 很棒的團隊合作者。

責任

• 接聽尋求技術協助的客戶的來電、電子郵件和聊天。
• 積極傾聽，了解問題的性質並收集相關資訊。
• 診斷並解決與軟體、網路連接和其他相關係統相關的技術問題。
• 提供清晰簡潔的說明來引導使用者解決問題。
• 利用知識庫資源和內部文件來尋找解決方案和最佳實踐。
• 將複雜或未解決的問題回報給適當的團隊成員或部門。
• 隨時了解產品和技術的變化，並根據需要將其傳達給客戶。
• 確保及時、有效地解決報告的問題。
• 在所有互動中保持積極和專業的舉止。
• 有助於提高幫助台營運的效率和有效性。
• 與其他團隊成員合作，為我們的客戶提供有效的支援。
• 記錄所有互動和解決方案以供日後參考。
• 遵循解決技術問題的既定流程和程序。
• 始終提供卓越的幫助台服務。

津貼和福利

• 中心位置
• 附近的公共交通
• 有競爭力的薪資和福利待遇，包括待命津貼
• 年假、病假等
• 醫療團體保險
• 在充滿活力的環境中學習和成長的機會。
• 有機會對員工和客戶產生正面影響。
• 專業發展機會。
• 定期團隊活動
• 開放文化

要求：-

1. 至少 1-2 年品牌行銷（Skintific、YOU、Originote 等）、KOL/影響者專家或數位行銷的可靠工作經驗。

2.在行銷獲取、內容推廣和影響者行銷方面擁有豐富的經驗

3.有美容品牌推廣經驗或對美容保養品有豐富知識者優先。

4.較強的分析能力和數據驅動決策的能力。

5.優秀的溝通和團隊管理能力。

6.普通話流利者優先。

職責：-

1.透過提供指導、輔導和持續培訓來領導和激勵團隊成員，以確保與公司目標保持一致。

2.制定並實施與整體品牌目標一致的全面的KOL行銷策略。

3.與KOL建立並維持牢固的關係，作為品牌與KOL之間的主要聯絡人，確保有效的溝通與協作。

4.監督網紅行銷的端到端流程，從識別合適的 KOL/網紅到展示創意簡報和審查績效。

5.協調內容簡介的創建，確保與品牌準則和 KOL 偏好一致。

6.使用相關指標和分析工具監控和分析 KOL 行銷活動的績效。

7.提供關鍵建議，探索接觸客戶和推動銷售流量的創新方式。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光