Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.


Job Details

• Collaborate with cross-functional teams, including Claims' Subject Matter Experts (SMEs), Compliance, Legal, Copy, User Testing and customer service representatives, to gather information (customer pain points, complaints, web site search terms, identified improvements) and document communication requirements needed
• Work with the relevant Claims Process lead to review an As-Is and To-Be process map and uncover the answers to the following questions: why, what, how, when and to whom the communications are/should be generated (to), to create a great Hastings Direct customer experience as well as good customer outcomes
• Identify opportunities for communication improvements and develop strategies to streamline transactional communication workflows
• Stay updated on industry trends, regulations, and best practices related to transactional communications and implement them within the organisation.
• This is a hybrid opportunity, operating out of our Bexhill or London office.
• this is also for a 6-9 month fixed Term contract, dependent on departmental requirements this may also be extended if necessary.

Skills we would love you to have:

• Excellent written and verbal communication skills
• Strong organisational and time management skills.
• proficiency in creating clear, concise and logical communications in written form, laying out content into a templated structure in our design tool (Figma training will be provided).
• knowledge of Claims insurance (or Renewal) processes and terminology that would be ideal as we need you to be able to simplify language and jargon to enable accurate and effective communication with customers

What we offer:



Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.


Regrettably we are unable to offer sponsorship for this role


Reward:


Salary - Attractive salary based on experience (pay reviews also completed each year)
Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.
Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.
Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.
Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.
Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
There's more! - 25 days annual leave + bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.

Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve

We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart
​

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

About the Company
Davidson are working with a federal government client who is seeking an experienced Senior Communications Officer ideally with experience working within First Nations Communications.
About the Role
This role will be part of the First Nations aged care communication account.

Develop and deliver communication strategies and solutions.
Develop and deliver strategically aligned content and evaluate effectiveness of content, strategy and channels.
Build and maintain strong relationships with internal and external stakeholders.
Manage competing priorities and quality of work within tight deadlines.
Negotiate and influence strong communication outcomes.
Support team performance, productivity and accountability for outcomes
Contribute to section corporate management, planning and reporting processes.

Role Fit

This role requires someone that has experience in communications plans and strategies.
Exceptional communication skills both written and verbal, with strong attention to detail.

... Click here to view more detail / apply for APS6 Senior Communications Officer

Responsibilites:

Marketing Communications

• Contribute to development of the brand strategy and integrated brand and marketing approach.
• Responsible for the content framework, writing, editing and publishing of content for communications campaigns to support fundraising, volunteerism and awareness outcomes for print and working closely with the team on digital and online channels. This includes storyboarding for videography, photography and storytelling.
• Track content impact outcomes across the spectrum of communications on print and online channels, to optimise content for target audiences.
• Develop, support and execute internal communications efforts such as newsletters and events.
• Co-lead impact content and campaigns for internal and external communication channels (success stories profiling, speeches, press releases, presentation materials).
• Produce the annual report, off and online news by coordinating internal stakeholders, writing content, managing timelines, and liaising with vendors for production and delivery.
• Monitor corporate aspects of the website through ensuring that services and corporate information remain relevant and updated.
• Run editorial calendar of newsletters, contribute to content, sourcing for images and execution from production to delivery.
• Brand Management across corporate brand assets.
• Support online brand reputation management.
• Day to day administrative tasks across the department.

Media Relations

• Administrative support for media-related events (media interviews, media releases and publicity engagement materials).
• Support advisory to internal stakeholders on media outreach and management.

Skills & Attributes:

• Bachelor's Degree/Post Graduate Diploma in Mass Communications or a similar discipline.
• Minimum 4 years working experience in similar capacity, with competency in digital marketing and working knowledge of social media applications.
• The ideal candidate would possess broad communication capabilities with an analytical approach to data insights.
• Clear, concise and compelling content skills are keys for success in this role.
• Display a track record of robust project management capabilities and be a strong team player.
• Creative thinking and a proactive approach to understanding the current healthcare landscape.
• Aptitude in digital and social media would be an advantage.

Responsibilites:

Marketing Communications

• Contribute to development of the brand strategy and integrated brand and marketing approach.
• Responsible for the content framework, writing, editing and publishing of content for communications campaigns to support fundraising, volunteerism and awareness outcomes for print and working closely with the team on digital and online channels. This includes storyboarding for videography, photography and storytelling.
• Track content impact outcomes across the spectrum of communications on print and online channels, to optimise content for target audiences.
• Develop, support and execute internal communications efforts such as newsletters and events.
• Co-lead impact content and campaigns for internal and external communication channels (success stories profiling, speeches, press releases, presentation materials).
• Produce the annual report, off and online news by coordinating internal stakeholders, writing content, managing timelines, and liaising with vendors for production and delivery.
• Monitor corporate aspects of the website through ensuring that services and corporate information remain relevant and updated.
• Run editorial calendar of newsletters, contribute to content, sourcing for images and execution from production to delivery.
• Brand Management across corporate brand assets.
• Support online brand reputation management.
• Day to day administrative tasks across the department.

Media Relations

• Administrative support for media-related events (media interviews, media releases and publicity engagement materials).
• Support advisory to internal stakeholders on media outreach and management.

Skills & Attributes:

• Bachelor's Degree/Post Graduate Diploma in Mass Communications or a similar discipline.
• Minimum 4 years working experience in similar capacity, with competency in digital marketing and working knowledge of social media applications.
• The ideal candidate would possess broad communication capabilities with an analytical approach to data insights.
• Clear, concise and compelling content skills are keys for success in this role.
• Display a track record of robust project management capabilities and be a strong team player.
• Creative thinking and a proactive approach to understanding the current healthcare landscape.
• Aptitude in digital and social media would be an advantage.

Senior Engagement and Communications Officer (005333) Department of State Growth Transport and Infrastructure Services Infrastructure Tasmania Applications must be submitted by Sunday 21 April, 2024 11:55 PM Position details Applications close: Sunday 21 April, 2024 11:55 PM AEST Award/Classification: Tasmanian State Service Award - General Stream Band 7 Salary: $125,536.00 to $132,125.00 per annum Employment type: Fixed-term, flexible, Fixed-term, full-time Region: North Location: Launceston Job description: Lead the development and delivery of effective and professional communications and engagement strategies for the Tamar Estuary Management Taskforce; inclusive of the 10-year vision for the kanamaluka/Tamar Estuary and Phase One: Implementation Plan 2023-2027. We are a diverse and inclusive workplace that understands the importance of flexibility. Talk to us about what flexibility may look like for you. Period of Appointment Appointment to the role is on a fixed term flexible basis (up to 73.5 hours per fortnight) for two (2) years. Duties Develop and deliver effective and professional stakeholder…

Click here to view more detail / apply for Senior Engagement and Communications Officer (005333)

A Day in the Life

• Generate efficient and intuitive event ideas or strategies
• Oversee roadshows, exhibitions and promotional events
• Prepare marketing presentations
• Maintain relationships with suppliers and vendors to ensure collaboration in activities
• Monitor progress of events and prepare post mortems to submit reports of performance
• Collaborate with colleagues in preparing budgets and monitoring expenses

Who we are looking for

• Diploma in Business Administration, Marketing and related discipline
• Proven experience as marketing or project executive or similar role [experience in this field is preferred]
• Good understanding of events marketing and ability to evaluate trends in this field
• Thorough knowledge of strategic planning and marketing best practices
• Proficient in MS Office
• Familiarity with social media and web analytics
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness

The newly established project team is a small, multidisciplinary communications team responsible for researching trends, best practice, and emerging issues, and the development and delivery of evidencebased marketing and communication strategies in relation to the prevention of knife crime. This role will also be responsible for raising awareness and informing the community regarding legislation changes that support this initiative. The core capability requirements for this role are: • Develop, implement and evaluate media management, corporate communication, public affairs and marketing strategies on behalf of regions, commands and divisions of the QPS.• Represent the Media and Public Affairs Group and the QPS at meetings with clients and stakeholders of the QPS.• Supervise the production of news releases, social media information, speeches, internal and external online and printed publications and marketing and promotional materials.• Manage human and other resources to ensure effective initiation, development and implementation of media management, public affairs and marketing projects.• Provide specialist advice…

Click here to view more detail / apply for Senior Communications and Marketing Officer, Queensland Police Service

Job Descriptions:

• Handle and maintain AP & GL of the account.
• Responsible for month-end closing process.
• Process payments in an accurate and timely manner, filing and documentation with the payment vouchers.
• Ensure inter-company transactions and balances are reconciled.
• Assist to prepare GST report.
• Work closely with business units for smooth daily accounting operations.
• Liaising with suppliers or bankers when necessary for operation banking matter.
• Support in financial analysis, budgeting and forecasting.
• Ensure compliance with financial policies and procedures.
• Assist in year-end audit preparation, tax computation and submission of all other statutory.
• Maintenance of accounting system.
• Assist in any ad-hoc assignment and reporting.

Job Requirements:

• Diploma/Degree/equivalent in Accounting.
• Minimum 2 years of relevant working experience with full sets of accounts
• Good knowledge of accounting concepts and double entries
• Good knowledge of MS Excel and Microsoft Navision preferred.
• Independent, a strong team player, meticulous, well organized
• Meticulous, detail-oriented, independent, and accountable
• Good communication skills required to liaise with internal and external parties.

Job Description:

• To manage and negotiate pricing, commercial terms with local and overseas suppliers and recommend the most competitive suppliers and subcon.
• Ensure continuous supply of required goods and materials and communicate any supply problems which may pose a risk or impact on business operations.
• Negotiate contracts, improved prices and terms of business with suppliers and review opportunities to make business savings utilising negotiation and procurement best practice tools and methods.
• Review specifications and ensure materials ordered meet proper quality standard and comply to contract specifications.
• Manage and track Purchase Requisition/Purchase Order on the internal system to make sure the procurement projects are delivered on time.
• Maintain and update list of approved suppliers and their qualifications, delivery times, and potential future development
• Keep relevant stakeholders informed on the latest progress/status of delivery within expected timelines.
• Perform other duties as assigned.

Job Requirement:

• Candidate must possess Diploma in relevant discipline.
• Minimum 3 years of experience in procurement preferably in construction/ civil engineering industry.
• Experienced with sourcing and material understanding.
• Have experiences in working in large scale projects.
• MRT working experience would be an added advantage.
• Working Location: Site Office, Tampines.

A Day in the Life

• Generate efficient and intuitive event ideas or strategies
• Oversee roadshows, exhibitions and promotional events
• Prepare marketing presentations
• Maintain relationships with suppliers and vendors to ensure collaboration in activities
• Monitor progress of events and prepare post mortems to submit reports of performance
• Collaborate with colleagues in preparing budgets and monitoring expenses

Who we are looking for

• Diploma in Business Administration, Marketing and related discipline
• Proven experience as marketing or project executive or similar role [experience in this field is preferred]
• Good understanding of events marketing and ability to evaluate trends in this field
• Thorough knowledge of strategic planning and marketing best practices
• Proficient in MS Office
• Familiarity with social media and web analytics
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness

Job Description :

• Responsible for design finalization and shop drawings production/material submission for all the facades
• Coordination with specialized sub-contractors, clients, and facade consultants
• Review, coordination, and management of interfaces with other trades
• Facade design and installation management
• Coordinate design drawings with consultants to comply with the requirements of the authorities
• Review project specifications, technical clarifications, and construction drawings
• Supervise architectural works and coordinate with client's representatives, consultants, and sub-con on technical matters
• Ensure all submission of detailed drawings, materials, and mock-ups for early approval
• Ensure all architectural works are carried out as per approved architectural drawings and specifications and all interface details with SWCs works are carried out as per CCSM and Reflected Ceiling Plans.
• Plan, manage and maintain the BIM data in compliance with project requirements
• Create and maintain the project template files to ensure standards
• Coordinate with other departments and engineers to manage and resolve clashes
• Liaise with sub-contractors
• Prepare Transmittal on drawings for submission or issuance to sub-contractors
• Review and revise the current revision status
• Compiling of As-built drawing upon project completion
• Minor coordination of Architectural / Structural / M&E drawings
• Detailing and documentation of working drawing
• Check on-site to ensure that architectural works are carried out according to the construction drawings
• Attend to Architectural materials, sample board, trade demo, and shop drawings submission and submittal review comments from consultants

Job Requirement :

• Bachelor in Architecture / Civil Engineering or equivalent
• Working Location: Jurong East
• Able to commit 6 working days
• Minimum 3 years of Facade experience in Singapore's Main Contractor firm
• Preferable Experience in high-rise facade

Job Descriptions:

• Handle and maintain AP & GL of the account.
• Responsible for month-end closing process.
• Process payments in an accurate and timely manner, filing and documentation with the payment vouchers.
• Ensure inter-company transactions and balances are reconciled.
• Assist to prepare GST report.
• Work closely with business units for smooth daily accounting operations.
• Liaising with suppliers or bankers when necessary for operation banking matter.
• Support in financial analysis, budgeting and forecasting.
• Ensure compliance with financial policies and procedures.
• Assist in year-end audit preparation, tax computation and submission of all other statutory.
• Maintenance of accounting system.
• Assist in any ad-hoc assignment and reporting.

Job Requirements:

• Diploma/Degree/equivalent in Accounting.
• Minimum 2 years of relevant working experience with full sets of accounts
• Good knowledge of accounting concepts and double entries
• Good knowledge of MS Excel and Microsoft Navision preferred.
• Independent, a strong team player, meticulous, well organized
• Meticulous, detail-oriented, independent, and accountable
• Good communication skills required to liaise with internal and external parties.

Job Descriptions:

• Familiar with and understanding all the tender requirements
• Exercise a collaborative plan and define the extent of the works
• Timely management of tender activities
• The general duty includes measurement of quantity, collection quotations, cost comparison, and participation in preparing tender price
• Review quotations with the designated specification
• Review quantities and cross-check for possible items that may have been overlooked
• Proofreading for tender responses to highlight areas for incorporation of quantity and ensure issuance to stakeholders to quote for works
• Price negotiations with subcontractors/partners.
• Review of cost impact (value engineering proposal/ variations)
• Able to manage/lead the team and assign tasks to the team members respectively

Job Requirements:

• Degree in Quantity Surveying/Building or equivalent
• Minimum 5 years of working experience in the local building construction industry. Main contractor experience is preferred
• Experience in tendering work.
• Sound computer literacy including advanced skills in Excel. Proficient in Cubicost Glodon will be a plus.
• Familiar with all types of building tendering will be advantageous
• Bilingual will be advantageous
• Location : Jurong East

The Company:    Our client is an ASX listed critical minerals mining company based in Brisbane CBD. It’s a small company at the moment however the outlook and growth potential are very exciting. A very experienced board of directors and executive team is in place, and we now need an Executive Assistant who has a flair for marketing and PR to join the team.    About the position: Permanent fulltime position Salary Range $120k - $130k plus superannuation – However can be flexible for the right person – If you hold more senior experience this can be negotiated. WFH arrangements can be in place, however you need to be in the office often. Brisbane CBD office What you will be doing:    The Executive assistant’s role in supporting the Managing Director would involve a combination of administrative support, strategic communication, and marketing efforts aimed at advancing the company’s goals and enhancing its reputation. Provide administrative support to directors: – managing schedules, coordinating meetings, and handling correspondence. Assist with Board presentations, preparation, and documentation. Marketing: manage board social media channels and company website in line with corporate branding.   Public Relations: Developing and implementing public relations strategies to enhance the board's public image and reputation. This could involve drafting press releases, managing media inquiries, and coordinating public appearances or speaking engagements for board members. Event Planning: Planning and organising events such as board meetings, conferences, and networking functions. This could involve logistical coordination, attendee management, and overseeing event promotion. Communication Coordination: Serving as a liaison between…

Click here to view more detail / apply for Executive Assistant & PR/Marketing Coordinator

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is  invested in your future!

Job Summary

BASIC FUNCTION
HCSC is looking for a dynamic Senior Communications Consultant to join its team!
This position is responsible for developing and writing business articles for the employee internal newsletter (Blue News) to amplify the enterprise business plan, strategic focus and corporate objectives. The primary focus will be on subjects covering Medicare, Medicaid, Network, Commercial Markets, Pharmacy and Corporate Strategy. This position will require using the Smart Brevity writing style and the individual will execute communications to meet the needs of multiple audiences through interaction with clients and management at all levels of the corporation. Incumbent also drafts, edits and supervises communications (print, web, etc.) to be distributed to employees and acts as a mentor to other team members.

NOTE: relocation will not be extended, sponsorship is not offered; this role is hybrid/flex requiring in-office attendance three days per week ~

JOB REQUIREMENTS:

• Bachelor’s Degree in Journalism, Public Relations or Communications with 7 years' experience in copy development, editing and print project management OR 11 years’ experience in copy development and editing.
• Leadership skills to mentor staff, handle escalated issues and assist management.
• Project management experience and skills to lead projects and handle multiple projects with shifting deadlines simultaneously.
• Work well under pressure with short deadlines.
• Verbal and written communications skills to interact with clients with confidence, develop an array of communications to various audiences, and influence the decision making process.
• Verbal communications skills to handle sensitive, confidential information and handle department issues with appropriateness and sensitivity while influencing positive outcomes.

PREFERRED JOB REQUIREMENTS:

• Master’s degree in Journalism, Public Relations or Communications.
• Expert in AP Style.
• On-camera experience.
• Experience navigating large organizations.

NOTE:  relocation will not be extended, sponsorship is not offered; this role is hybrid/flex requiring in-office attendance three days per week ~

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.